2008 Infiniti EX Complaint Log

WHILE DRIVING THE CAR I NOTICED THAT EVERY TIME I HIT A BUMP OR DIP IN THE ROAD, IT FEELS LIKE I AM GOING TO LOSE CONTROL OF THE VEHICLE. THE CAR IS EXTREMELY HARD TO CONTROL WHEN HITTING A BUMP ON THE STREET OR HIGHWAY AND IT'S SCARY. I ALSO NOTICED THAT THE CAR JERKS VIOLENTLY WHEN CHANGING GEARS IN THE AUTOMATIC TRANSMISSION. I BOUGHT THE CAR IN MAY OF THIS YEAR, ITS UNDER 100K MILES. I CONTACTED THE DEALERSHIP AND I'M WAITING ON A RESPONSE.

VEHICLE STALLS WHILE DRIVING SOMETIMES AT 3/4 FULL AND SOMETIMES AT 1/2 TANK FULL OF GAS AND SOMETIMES IN BETWEEN THE TWO MAKING IT UNPREDICTABLE AND UNSAFE.

TAKATA RECALL

THE PASSENGER AIRBAG LIGHT STAYS ON CONSTANTLY. WE HAD THE DEALERSHIP DO A DIAGNOSTIC ON IT AND CAME BACK THAT THE OCCUPANT CONTROL SENSOR UNIT IN THE PASSENGER SEAT IS BAD AND THEY WANT 6400.00 TO FIX IT!! IRONICALLY, OTHER 2007-2008 INFINITY EX35 MODELS WERE RECALLED FOR THE SAME ISSUE, EXCEPT MINE DUE TO MY VIN! WHY WERE 200,00+ OTHER CARS FROM SAME YEAR AND MODEL RECALLED BUT NOT MINE? EVEN IF NEW PART WAS USED, IT STILL HAS THE SAME ERROR AND SHOULD BE RECALLED. THIS IS A SAFETY ISSUE AND TOTALLY UNRESPONSIBLE OF THESE AUTO MANUFACTURERS TO NOT TAKE RESPONSIBILITY OF THIS!

TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL ELECTRONIC TILT MALFUNCTIONED AND THE DRIVER WAS UNABLE TO PROPERLY RE-POSITION THE STEERING WHEEL. IN ADDITION, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, THE STEERING WHEEL EXHIBITED EXCESSIVE PLAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TILT MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 68,000.

THE ENGINE REPEATEDLY STALLS DRIVING AT LOW SPEEDS OR WHILE BRAKING. THIS HAS HAPPENED DOZENS OF TIMES, INCLUDING WHILE DRIVING THROUGH PARKING LOTS, BRAKING DURING RUSH HOUR TRAFFIC ON CITY STREETS AND FREEWAY OFF RAMPS AS WELL AS BRAKING ON A LEFT TURN THROUGH A TRAFFIC LIGHT ON A HIGHWAY, ALMOST CAUSING ME TO GET REAR ENDED MULTIPLE TIMES. THIS PROBLEM IS IDENTICAL TO PROBLEMS THAT PRECIPITATED A RECALL OF OTHER INIFINITI MODELS, SAME MODEL YEAR, HOWEVER THE EX35 WAS NOT INCLUDED IN THE RECALL. CAR HAS BEEN TAKEN TO THE DEALER WHO CANNOT IDENTIFY THE PROBLEM.

FRONT CROSS MEMBER ROTTED OUT IN 77000 MILES. POSSIBLE SAFETY CONCERN BECAUSE THE FRONT A-ARM BOLTS TO THIS MEMBER. CALLED INFINITI DEALER AND THEY SAID THERE IS NO RECALL.

TOOK THE CAR TO DEALER FOR FIXING THE BELOW RECALL NOTICE. MANUFACTURER RECALL NUMBERR1501 NHTSA RECALL NUMBER15V-054 HOWEVER, THE DEALERSHIP IS SAYING SOMETHING ELSE IN THE STEERING NEED TO BE FIXED BEFORE APPLYING THE FIX AND REFUSING TO DO THE RECALL. I BELIEVE THE PART WAS DAMAGED, BECAUSE OF THE FAULTY STEERING COLUMN COMPONENT.

TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL BECAME DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO RE-ATTACH THE STEERING WHEEL TO THE STEERING COLUMN TEMPORARILY AND DROVE THE VEHICLE TO THE DEALER. NALLEY INFINITI OF MARIETTA, GEORGIA (2020 COBB PARKWAY SE, 30060) STATED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO THE CONTACT'S FAILURE TO RESPOND TO THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE SHOULD HAVE BEEN REPAIRED PER THE RECALL AND CONFIRMED THE DEALER'S STATEMENT. THE FAILURE MILEAGE WAS UNKNOWN.

UNDER RECALL NUMBER 15V054000, MY INITIAL STEERING COLUMN RECALL WAS REPAIRED ON 04/06/2015. THE REPAIRED FAILED ON 05/08/2017. I EXPERIENCED EXCESSIVE PLAY IN MY STEERING WHEEL AS A RESULT OF A BROKEN STEERING COLUMN WHILE DRIVING ON THE HIGHWAY.

AUTO STALLS AT LOW SPEED MOTION EITHER WHILE SLOWING DOWN OR STARTING TO MOVE. STALLS OUT IN TRAFFIC AND ALMOST CAUSED SEVERAL WRECKS ON A CITY STREET WHEN STALLED TRYING TO GET THROUGH TRAFFIC.

WHILE DRIVING, AND I'M GETTING READY TO SLOW DOWN OR STOP. THE CAR COMPLETELY SHUTS OFF. I HAVE TO PUT IT BACK IN NEUTRAL QUICKLY IN ORDER FOR IT TO START. ALSO WHILE AT A COMPLETE STOP. ONCE I ACCELERATE, THE CAR JUST CUTS OF IN THE MIDDLE OF THE ROAD! THIS WEEK ALONE I'VE ALMOST HAD THREE ACCIDENTS BECAUSE OF THIS. MY CAR HAS BEEN AT NUMEROUS REPAIR SHOPS. THEY'VE ALL STATED THE CANNOT FIND ANYTHING WRONG. ONCE MY CHECK ENGINE LIGHT COMES ON. BRING IT BACK. REALLY?! IT CUTS OFF DAILY, WHILE IN MOTION AT LEAST 6-10 TIMES. *TR

TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE THE VEHICLE WAS PARKED, AFTER BEING DRIVEN APPROXIMATELY 45 MINUTES EARLIER THE CONTACT NOTICED A BURNING ODOR IN THE CABIN. A CLOUD OF SMOKE ALSO APPEARED. THE CONTACT TOOK THE VEHICLE TO TWO MECHANICS AND THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT DUE TO NO RECALL AND WARRANTY EXPIRATION, THEY WERE UNABLE TO PROVIDE A REPAIR. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 167,214. UPDATED 04/19/17 *LJ UPDATED 7/6/18*JB *TR

VARIOUS CRACKS HAVE FORMED IN THE LEATHER DASHBOARD. ONE NEAR THE ODOMETER READINGS EXTENDING TOWARDS THE DRIVER SIDE WINDOW. A SECOND TO THE LEFT OF THE CENTER DASH EXTENDING FROM TOP TO BOTTOM. CONTACT INFINITI CONSUMER AFFAIRS BECAUSE THEY REPLACED FX35 DASHBOARDS WITH THE SAME ISSUE. THEY SAID THEY WOULD NOT REPLACE MY VEHICLE DASH. I FIRST NOTICED THE CRACKS ON JUNE 26, 2016. CALLED INFINITI ON JULY 1, 2016.

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND WAS CAUSING A GLARE THAT WAS IMPAIRING HIS VISION WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO INFINITI OF SARASOTA 4950 CLARK RD, SARASOTA, FL 34233, (941) 924-1211) AND INQUIRED IF THE VEHICLE WAS UNDER RECALL. HE WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING) HOWEVER THE LOCAL NISSAN DEALER REFUSED TO PERFORM THE REPAIR DUE TO NOT BEING COMPENSATED TO PERFORM THE REPAIR. THE CONTACT ALSO STATED THAT THE NEAREST INFINITI DEALER WAS 118 MILES AWAY AND IT WAS INFORMED THAT THE TOWING SERVICE WOULD BE OUT OF THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.KH

AIRBAG SENSOR IN PASSENGER SIDE SEAT IS NOT WORKING , OTHER 2008 EX35 RECALLED FOR THIS, BUT NOT MINE!!!??? DEALER WANTS 4600 DOLLARS TO REPAIR IT!!

TL* THE CONTACT OWNED A 2008 INFINITI EX35. WHILE DRIVING AT APPROXIMATELY 15 MPH AND TURNING LEFT, ANOTHER VEHICLE FAILED TO STOP AT A RED TRAFFIC LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTAIN SUSTAINED AN INJURY, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 10/19/15 *BF

WHILE DRIVING, THE CAR CUTS OFF, I HAVE TO PUT THE CAR IN PARK AND CUT IT BACK ON. I WAS HIT FROM THE BACK DUE TO THIS BECAUSE I WAS IN THE MIDDLE OF A INTERSECTION WHEN THE CAR CUT OFF WITH MY 11 YEAR OLD SON IN THE CAR. LUCKILY WE ARE OKAY AND THE DAMAGE WAS NOT BAD BECAUSE THE OTHER DRIVER WAS NOT GOING FAST BUT WHAT IF THEY WERE MY SON AND I COULD HAVE LOST OUR LIVES DUE TO THIS, AND THIS HAS HAPPENED ON MORE THEN ONE OCCASION. THE DEALERSHIP DON'T KNOW WHATS GOING ON! I AM HIGHLY FRUSTRATED WITH THIS ISSUE I JUST PURCHASED THIS VEHICLE ON APRIL 30TH 2015.

2008 INFINITI EX35. CONSUMER WRITES IN REGARDS TO STEERING COLUMN RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER THEY WOULD NOT FIX THE RECALL ISSUE, BECAUSE THE TELESCOPE WAS FROZEN AND TO CORRECT IT, WOULD COST$ 900.00. THE CONSUMER STATED THERE WERE NO ISSUES WITH THE TELESCOPE PRIOR TO ARRIVING AT THE DEALER. *JB

TL*THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING). THE TECHNICIAN MENTIONED THAT THERE WERE DIFFICULTIES PERFORMING THE RECALL REMEDY HOWEVER, IT WAS COMPLETED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AND THERE WAS A LOUD ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,400.

PULLING TO A STOP AND HEARD A NOISE AND STEERING WHEEL PULLED AWAY FROM COLUMN. *TR

WHILE DRIVING IN A PARKING GARAGE LOOKING FOR A PARKING SPACE, MY CAR JUST STOPPED. I WAS HIT IN THE REAR AND THERE WAS NO REASON FOR MY CAR TO STOP. IT JUST STOPS WHILE I'M DRIVING. I CALLED INFINITI AND THEY SAID ONCE THEY REPLACE THE FUEL PUMP IN A PREVIOUS RECALL THEY ARE NOT REQUIRED TO REPLACE ANOTHER ONE. EVEN IF THEY ARE AT FAULT IT'S MY BURDEN TO FIX THE ISSUE. *TR

THE OCCUPANT CLASSIFICATION SENSOR DOES NOT ALWAYS FUNCTION PROPERLY. EVEN WITH AN ADULT PASSENGER IN THE FRONT PASSENGER SEAT, USING THE SEAT BELT, THE PASSENGER AIR BAG STATUS LIGHT OCCASIONALLY IS ILLUMINATED (INDICATING AIR BAG IS OFF). THIS APPEARS TO OCCUR RANDOMLY. I CANNOT FIND A PATTERN ON WHAT CAUSES THIS TO HAPPEN. WE FIRST NOTICED IT MORE THAN 2 YEARS AGO, BUT DIDN'T THINK MUCH OF IT UNTIL NOW, WITH ANOTHER RECALL ON OUR QX60.

TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

I WAS PULLING INTO MY GARAGE TRAVELING AT LOW SPEEDS WHEN THE STEERING WHEEL PULLED OUT NEARLY SEPARATING FROM THE STEERING COLUMN. BALL BEARINGS FELL FROM THE STEERING COLUMN AND THE CLOCK SPRING CABLE UNRAVELED. THIS CAUSED THE STABILITY CONTROL TO KICK ON AND TURN THE CAR VIOLENTLY TOWARDS THE CURB. I WAS ABLE TO PARK THE CAR SAFELY. I CONTACTED THE LOCAL INFINITI DEALER, BUT AS I AM LOCATED OVERSEAS IN KOREA, THE DEALERSHIP REFUSED TO WORK ON A US SPEC CAR. I CHECKED WITH TWO OTHER NEARBY DEALERSHIPS AND BOTH SAID THEY REFUSED TO WORK ON US SPEC INFINITIS. I WAS FORCED TO ORDER PARTS ONLINE AND TOW THE CAR TO A LOCAL REPAIR SHOP TO HAVE THE REPAIRS COMPLETED.

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED, INDICATING THAT THE AIR BAGS MALFUNCTIONED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

HAD JUST PAID FOR PARKING GARAGE AT BOOTH- GATE OPENED AND AS I BEGAN TO MOVE FORWARD HIT CURB WITH FRONT DRIVERS SIDE WHEEL- AIRBAG DEPLOYED AND HIT ME WITH STUNNING FORCE (LACERATIONS ON FOREHEAD- HAND AND FOREHEAD BLEEDING - BLACK AND BLUE EYES LATER). THE OVERALL LENGTH OF CURB STARTING FROM GATE WAS ONLY 4 FEET( I WENT BACK AND MEASURED LATER) AT THE END OF CURB WAS A 2 FT HIGH CONCRETE BLOCK. THERE WAS ZERO DAMAGE TO MY BUMPER AND OBVIOUSLY HAD NOT ACCELERATED SINCE I HAD LESS THAN 4 FT TO DO SO AND WAS PULLING OUT FROM A STOPPED POSITION. CALLED INFINITI WHERE I GOT MY CAR- SAID THEY HAD NEVER HEARD OF SUCH A THING- NEVER GOT ANY ANSWERS AND THE AIRBAG RECALL DOESN'T APPLY TO MY VIN ACCORDING TO MY RESEARCH. FILED A CLAIM WITH MY INSURANCE AS AIRBAG REPLACEMENT VERY EXPENSIVE AND IT FRIED MY ELECTRICAL. *TR

RADIATOR CRACKED AT THE JUNCTION OF THE ALUMINUM AND PLASTIC CAUSING THE CAR TO OVERHEAT AND STALL. IT WAS EXPLAINED TO ME THAT THIS WAS NOT UNCOMMON DUE TO THE USE OF PLASTICS IN THE COOLING SYSTEM NOW. THERE IS NO REPAIR ABLE TO BE DONE BECAUSE OF THE PLASTIC AND THE RADIATOR NEEDS TO BE REPLACED. *TR

AFTER HAVING THE OIL CHANGED, AT THE INFINITI DEALER, ON THE WAY HOME MY SON NOTICED THE STEERING WHEEL WAS VERY LOOSE. AFTER ARRIVING AT HOME THE STEERING WHEEL AND PART OF THE COLUMN ACTUALLY SEPARATED FROM THE STEERING COLUMN. WHEN SEPARATED THERE IS NO WAY TO STEER THE CAR! THIS COULD HAVE HAPPENED WHILE DRIVING BUT LUCKILY DID NOT. THIS SEEMS TO BE A SERIOUS ISSUE THAT SHOULD BE LOOKED INTO. THE DEALER, HARPER INFINITI, SAID THEY DID NOT WORK ON THE STEERING WHILE THE CAR WAS IN FOR SERVICE EARLIER THAT DAY. ..UPDATED 07/01/14 *BF ACCORDING TO THE SERVICE INVOICE, THE STEERING SHAFT WAS NEAR FAILURE. THE STEERING COLUMN AND SHAFT WERE REPLACED. UPDATED 07/24/24

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE TOP OF THE DASHBOARD BECAME STICKY WHICH CAUSED A GLARE TO THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED WHILE DRIVING 65 MPH THE PASSENGER AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE TECHNICIAN DIAGNOSED THAT AIR BAG SENSOR WAS BROKEN AND NEEDED TO BE REPLACED. THE AIR BAG SENSOR WAS RESET AND FUNCTIONED NORMALLY FOR SIX WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 69,000. UPDATED 06/10/14 MA

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND ENGAGED INTO LIMP MODE. THE VEHICLE WAS RE-STARTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THAT LISTED IN NHTSA CAMPAIGN NUMBER: 13V430000 (VEHICLE SPEED CONTROL) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 12-30-13 *BF

THE BRAKES SQUEAK CONSTANTLY WITH DEALER PARTS. MY RADIATOR CRACKED AND NEEDED REPLACEMENT AT ABOUT 50,000 MILES. ACCORDING TO SEVERAL OWNERS ON THE NICO BLOG THIS IS A COMMON PROBLEM. I AM VERY CONCERNED ABOUT THESE ISSUES. I WOULD LIKE TO KNOW WHAT CAN BE DONE. *TR

MY CAR HAS 4 MICHELIN LATITUDE TOUR HP TIRE SIZE P225/60R17 AND TIN CODE DOT EDXHN2WX4907. I HAD ONE TIRE REPLACED BECAUSE IT DEVELOPED AIR LOSS WITH TIME. MY INFINITY EX35 HAD THE LIGHT FOR TIRE PRESSURE LOSS ON . AFTER THIS INCIDENT WE RE-PRESSURIZED THE TIRE WITH THE CAR?S PLACARD SPECIFICATIONS. TWO (2) MONTHS LATER THE LIGHT FOR PRESSURE OF THE TIRE TURNED ON AGAIN. WE PRESSURIZED THE TIRE AGAIN. THEN AFTER A WEEK THE LIGHT TURNED ON AGAIN. WE PRESSURIZED THE TIRE AGAIN AND THEN THE NEXT DAY WE HAD A FLAT TIRE. I DECIDED TO TAKE IT TO THE DEALER AND HAD IT REPLACED FOR ANOTHER BRAND. AFTER THIS INCIDENT THE LIGHT OF THE PRESSURE MONITOR SYSTEM CAME ON AGAIN AFTER 2 WEEKS. BECAUSE OF THIS PROBLEM WE STRONGLY BELIEVE WE ARE HAVING THE SAME AIR LOSS PROBLEM WITH ONE OF THE OTHER 3 MICHELIN LATITUDE TOUR TIRES INSTALLED IN THE CAR. WE NOTICED 2 WEEKS AGO THAT THERE WAS A RECALL ON THE MICHELIN LATITUDE TOUR LINE THAT COVERS VARIOUS SIZES AND TIN CODES, HOWEVER, THE SIZE AND TIN CODE ON MY MICHELIN TIRES WERE NOT COVERED ON THE RECALL. THE NHTSA CAMPAIGN NUMBER IS 13T006000 FOR THIS RECALL. I STRONGLY BELIEVE THAT THE MANUFACTURER ?MICHELIN NORTH AMERICA? IS UNDER RECALL, AND THINK MORE SIZES OF THE SAME TIRE LINE ?LATITUDE TOUR? SHOULD BE INCLUDED IN THE TIRE RECALL AFTER REVIEWING SEVERAL COMPLAINS OF THE SAME TIRE BRAND AND MODEL. I STRONGLY BELIEVE MY TIRES ARE HAVING AND EXPERIENCING THE SAME AIR LOSS PROBLEM DUE TO SIDEWALL PERFORATION THAT THE MICHELIN RECALL REPORTED. WE THINK THE PROBLEM REACHES OUT TO OTHER SIZES OF THE SAME TYPE OF TIRE THAT WERE NOT COVERED UNDER THIS RECALL. PLEASE CONDUCT OR INITIATE AN INVESTIGATION TO WHETHER OR NO THE RECALL SHOULD BE EXPANDED TO OTHER TIRE SIZES OF THE SAME MICHELLIN LATITUDE TIRE LINE. THERE CAN BE POTENTIALLY OTHER TIRES OUT THERE WITH THE SAME PROBLEM AS PEOPLE HAS DESCRIBED ON OTHER COMMENTS FOR THE SAME LATITUDE TOUR MICHELIN TIRES. WE ALSO NOTICED THAT THERE ARE OTHER COMPLAINTS IN THIS WEBSITE. *TR

PASSENGER SIDE AIRBAG LIGHT STARTED FLASHING, TOOK TO COLUMBUS INFINITI WHO TOLD ME FAULTY ELECTRICAL SYSTEM AND TO FIX OVER $3000. I SAID NO WENT HOME AND LOOKED UP ON INTERNET 2 RECALLS FEB 2008 AND OCT 2008 FOR THE SAME PROBLEM, 08V521000 AND 08V066000. I CALLED BACK DEALER AND THEY TOLD ME EVEN THOUGH IT IS THE SAME PROBLEM MY CALL WAS NOT INVOLVED IN THESE RECALLS. I CONTACTED INFINITI CORP AND FILED A COMPLAINT. RESULT WAS MY CAR NOT INCLUDED IN THE RECALL BUT THEY WOULD BE HALF THE REPAIR OR $1500 AND GIVE ME A DISCOUNT IF I BOUGHT A NEW INFINITI. I DON'T WANT A NEW INFINITI EVEN THOUGH I HAVE OWNED 5 AFTER THIS POOR SERVICE. I FEEL THIS IS A SERIOUS SAFETY ISSUE BUT I DON'T FEEL I SHOULD HAVE TO PAY FOR A REPAIR FOR A PROBLEM THAT HAS BEEN INVOLVED IN 2 RECALLS BUT SAYING EVEN THOUGH I HAVE THE SAME PROBLEM MY CAR ISN'T INVOLVED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DASH BOARD AIRBAG WARNING LIGHT STARTED FLASHING. IT STAYED FLASHING FOR A FEW WEEKS, SO I TOOK IT TO AN INFINITI DEALERSHIP. THE DEALERSHIP TOLD ME THERE WAS SOME TYPE OF COMMUNICATION PROBLEM BETWEEN THE ACU AND OCS UNITS, LOCATED UNDER THE PASSENGER SEAT. THEY SAID THEY COULDN'T TELL ANY MORE THAN THAT, AND WOULD TRY REPLACING THE ACU FIRST (THIS COST ME OVER $1000). THEY THEN SAID IF THE FLASHING LIGHT CAME BACK, THE NEXT STEP WOULD COST ME OVER $3200 (REPLACING THE OCS, I GUESS). I THEN LOOKED ONLINE FOR OTHERS WITH THIS PROBLEM, AS THIS PART IS INSIDE THE CAR, AND WASN'T DAMAGED IN ANY WAY (I HAVE THE OLD PART, LOOKS IN PERFECT CONDITION), SO I WAS SUSPICIOUS THAT THIS WAS A MANUFACTURER'S DEFECT. TO MY SURPRISE, WHEN I SEARCHED FOR 2008 INFINITI EX35, I FOUND NOT ONE, BUT *THREE* RECALLS FOR PASSENGER SEAT ACU/OCS PROBLEMS! WHEN I ASKED THE DEALERSHIP WHY MY REPAIRS WEREN'T COVERED UNDER ONE OF THOSE RECALLS, THEY INSISTED THERE WERE *NO* RECALLS FOR MY VIN. THUS STARTED MY EDUCATION ABOUT "VIN SPECIFIC RECALLS". SO NATURALLY, I ASKED WHY MY VIN WASN'T INCLUDED IN ANY OF THESE RECALLS - THEY ANSWERED "WE DON'T KNOW." SO, I ASKED, "WHO KNOWS?" THEY THEN DIRECTED ME TO YOU (THE NHTSA), WHICH PUZZLED ME, AS I EXPECTED IT WAS NISSAN ITSELF WHICH DECIDES WHAT VIN'S ARE COVERED AND WHICH ARE NOT - THE NISSAN REPRESENTATIVES I SPOKE TO INSISTED THIS WASN'T THE CASE. SO, MY COMPLAINT IS: MY VIN SHOULD BE COVERED BY (ONE OF) THESE RECALLS. I FIND IT EXTREMELY UNLIKELY THAT MY ACU FAILED BECAUSE OF "WEAR AND TEAR". I BELIEVE THERE IS A COMMON PROBLEM(S) UNDERLYING THESE RECALLS, WHICH ALSO AFFECTED MY CAR. A MANUFACTURER'S PROBLEM. *TR

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR 5 HOURS WHEN IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND ADVISED THE CONTACT THAT THE FIRE INITIATED FROM THE REAR DRIVER'S SIDE TIRE AREA. A POLICE/FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 02/10/15*LJ UPDATED 9/18/2017*CN

I BOUGHT THIS VEHICLE ALMOST TWO YEARS AGO AT THE KIA DEALER SHIP LOCATED ON 441 NW MIAMI FL, AND BETWEEN MID SEPTEMBER AND ON,IN MIAMI WE WERE EXPERIENCED CONSTANT HEAVY RAIN. I NOTICED THAT A LEAKING ON THE FRONT DRIVER SEAT BELOW THE GAS PADDLE, WATER DRIPPING WITH FORCE EVERY TIMES IT RAINS AND MY FRONT CAR DRIVER SIDE SOAK AND WET WITH WATER. I REPORTED TO THE DEALER ON NUMEROUS OCCASION AND THEY STATED THAT THEY ARE NOT RESPONSIBLE FOR IT BECAUSE THE CAR WAS SELL AS IS. THEY ADVISED THAT I CONTACT THE MANUFACTURER FOR THE DEFECT. THE INSIDE CARPETED AREA IS LOOKING RUSTY AND BLACK, WHICH HAS CAUSE A BAD ODOR TO MY CAR; THIS CAUSE IT TO BE HAZARDOUS AND WHEN I AM DRIVING, IT CAUSES MY FEET TO BE SLIPPERY ON THE PADDLE IN WHICH CAN CAUSE TERRIBLE ACCIDENT. I TOOK THE VEHICLE TO KIA AUTO PARTS SO THAT THEY CAN CHECK FOR THE WATER LEAK, IT WAS UNSUCCESSFUL THEY COULD NOT DETECT THE AREA WHERE THE LEAK IS COMING FROM. ALSO THEY ADVISED THAT I CONTACT THE MANUFACTURE FOR BODILY DEFECT. I AM A VERY CAUTIOUS INDIVIDUAL AND BELIEVE THAT SAFETY IS A NUMBER ONE CONCERN IN EVERY COMMUNITY, AM LOOKING TO RESOLVE THIS MATTER TO THE BEST WAY POSSIBLE. PLEASE HELP? *TR

THE 2008 INFINITI EX35 WAS STRUCK BY A CAR (HONDA ACCORD) GOING THROUGH A RED LIGHT. INITIAL CONTACT ON THE DRIVER SIDE OF THE CAR - ALL SIDE AIRBAGS DEPLOYED. THE INFINITI THEN HIT A BRICK COLUMN SUPPORTING A BUILDING WITH FULL FRONTAL IMPACT BETWEEN THE HEADLIGHTS. THE FRONT AIR BAGS DID NOT DEPLOY. THE CAR WAS A COMPLETE LOSS - $26,000. THE DRIVER SUFFERED A FRACTURED VERTEBRAE AND CONCUSSION AND MULTIPLE BRUISES. THIS COMPLAINT IS FOR THE FRONT AIRBAGS THAT DID NOT DEPLOY. *TR

TL* THE CONTACT OWNS A 2008 INFINITI EX-35. THE CONTACT STATED THAT THE REAR VIEW MIRRORS CREATED BLIND SPOTS. THE BLIND SPOTS CAUSED AN OBSTRUCTION AND THE CONTACT WAS UNABLE TO SEE AN ONCOMING VEHICLE AND CAUSED A CRASH. THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE SIDE VIEW MIRRORS WERE TOO LARGE AND PREVENTED HIM FROM SEEING TO THE RIGHT OR LEFT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE FAILURE AND THE CURRENT MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE DRIVER REAR SEAT CAUGHT FIRE WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE CONTACT ALSO STATED THAT THE DRIVER REAR TIRE EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE MANUFACTURER INVESTIGATED AND CONCLUDED THAT THE FIRE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE CONTACT'S INSURANCE COMPANY BELIEVES THAT THE FIRE INITIATED AT A DEFECTIVE WIRING HARNESS LOCATED IN THE MOTOR AREA. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.

LOST STEERING COMPLETELY. STEERING WHEEL WOULD ROTATE 360 DEGREES FREELY WITHOUT AFFECTING WHEELS. WHILE DRIVING DOWN ROAD AT APPROXIMATELY 40 MILES PER HOUR, BEGAN TO HAVE PLAY IN STEERING WHEEL. SLOWED DOWN WHILE PLAY WORSENED.. LOST STEERING AND STOPPED AT AN INTERSECTION. HAD NO STEERING WHATEVER; STEERING WHEEL WOULD FREE SPIN 360 DEGREES. VEHICLE TOWED TO DEALERSHIP. *TR.... UPDATED 08/05/14 *BF THE CONSUMER STATED THERE WASN'T ANY PHYSICAL INDICATION OF THE FAILURE BEFORE HAND. THE VEHICLE WAS REPAIRED. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 08/18/2014 *JS

I HAVE AN EX 35 INFINITY THAT HAS SMART CRUISE CONTROL. I HAD BEEN USING THE CRUISE CONTROL FOR THE PREVIOUS APPROX. 5 HRS WHILE I WAS DRIVING ON THE EXPRESSWAY COMING HOME FROM FL AT ABOUT 75MPH., THE CRUISE CONTROL SUDDENLY STOPPED WORKING AND STARTED FLASHING WITH LIMITED POWER GOING TO THE CAR.. THIS RESULTED IN A SUDDEN DECELERATION OF THE CAR AND I ALMOST WAS HIT BY THE CAR BEHIND ME. THIS HAPPENED 2 MORE TIMES-WITH ME AGAIN STARTING THE CRUISE CONTROL AND THE RESULTING DECELERATION. I DID NOT USE THE CRUISE CONTROL FOR THE REST OF THE TRIP. I HAD EXPERIENCED THE SAME PROBLEM A YEAR AGO. BOTH TIMES I TOOK THE CAR BACK TO THE INFINITY DEALER. THE 1ST TIME, I WAS TOLD THAT THE SENSOR WAS DIRTY AND THEY CLEANED IT-BUT REALLY DIDN'T FIND ANYTHING. THIS TIME I WAS TOLD THAT THEY DID NOTICE THAT THERE WAS A CRUISE CONTROL STOPPAGE IN THE ELECTRICAL DATA-BUT THAT AGAIN THE PROBLEM WAS THAT THE SENSOR WAS DIRTY. I HAD JUST HAD MY CAR WASHED AND FOUND THIS EXPLANATION STRANGE. THIS DIRTY SENSOR IS UNDER THE FRONT GRILL. IT CAN NOT BE CLEANED BY A CAR WASH-NOR IS THERE ANY WARNING THAT THE SENSOR IS DIRTY AND THAT THE CRUISE IS NOT WORKING PROPERLY. THIS "INTELLIGENT" CRUISE CONTROL ALSO SLOWS YOU DOWN SUDDENLY AT TIMES WHEN YOU ARE TRYING TO PASS ANOTHER CAR DUE TO THE SIDE SENSORS. I HAVE BEEN TOLD BY THE INFINITY DEALER THAT THERE IS NOTHING THAT CAN BE DONE. I HAVE NO IDEA IF THE CRUISE CONTROL, IS NOW WORKING PROPERTY. I AM VERY HESITANT TO TRY IT AGAIN FOR FEAR OF AN ACCIDENT. IT IS EXTREMELY SCARY TO BE GOING 75MPH AND SUDDENLY YOUR SPEED DROPS UNEXPECTEDLY. PLEASE TRY TO HELP ME. *TR