There are 5 stored owner reports matching the body & structure leading-label group for the 2009 Infiniti G37 in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 5 of 5 matching reports.
Open the full vehicle complaint log (all categories)Car is parked in open space. Rain occurs throughout the morning and rain water is in the passenger front floor dripping from the A Pillar.
I HAVE A 2009 INFINITI G37 WITH THE DASHBOARD ALL CRACKED. THIS WAS A PROBLEM AS WELL IN MY 2006 INFINITI M35. WHEN MY PREVIOUS INFINITI HAD THE WHOLE DASHBOARD CRACKED IT WAS A RECALL AND I TOOK IT TO INFINITI AND HAD IT REPLACED. I THOUGHT THE SAME WOULD HAPPEN FOR THIS ONE SINCE IT'S THE SAME EXACT PROBLEM BUT I FIND THERE IS NO RECALL FOR THIS MODEL. I BELIEVE IT HAD TO DO SOMETHING WITH THE AIR BAGS CAUSING THE CRACKING ON THE ENTIRE DASHBOARD. THIS SHOULD BE FIXED IN ALL INFINITI CARS AS THIS IS THEIR ISSUE.
MY CAR IS TEN YEARS OLD, FROM OHIO, SHOULD MY FRAME BE RUSTED OUT UNDERNEATH TO THE POINT THAT MY REAR LEFT TIRE COMPONENT IS ABOUT TO SEPARATE FROM THE FRAME? EVERY SMALL BUMP IN THE ROAD MAKES A NOISE LIKE A HAMMER HITTING METAL AND IT HAS WORN OUT THE LEFT REAR SHOCK. MY MECHANIC TOLD ME IT WAS IRREPLACEABLE
7.8.14 VEHICLE BOUGHT IN TO SERVICE DEPT TO INSTALL NAVIGATION MAP UPDATE. WAS TOLD THAT NAVIGATION UNIT WASN'T WORKING. INFINITI ORDERED REFURBISHED UNIT. 7.16.14 NOTICED GASH IN DASHBOARD NEXT TO VENT WHERE THEY HAD TO REMOVE TO BE ABLE TO INSTALL NEW NAVIGATION UNIT. I HAVE EXTENDED WARRANTY FOR 2 MORE YEARS. 7.23.14 BROUGHT CAR IN TO SHOW THE GASH IN THE DASHBOARD NEXT TO THE AC VENT AFTER THE NAVIGATION UNIT WAS INSTALLED. [XXX] THE SERVICE MANAGER LOOKED AT THE GASH AND ALSO DISCOVERED THE MELTING DASHBOARD AFFECT NEAR THE WINDOW. HE SAID HE WOULD ORDER NEW DASHBOARD AND CALL ME WHEN IT ARRIVED TO INSTALL. 8.12.14 CALLED [XXX] 3 TIMES AS I DID NOT HEAR BACK FROM HIM ABOUT THE ARRIVAL OF THE NEW DASHBOARD. FINALLY SPOKE WITH HIM AND HE SAID THAT HE WANTED TO TRY AND REPAIR IT BEFORE REPLACING IT. THAT WAS UNACCEPTABLE TO ME. I RESEARCHED MELTING DASHBOARD AND DISCOVERED THIS IS AN ISSUE WITH INFINITI'S AND OTHER VEHICLES. I PLACED A CALL TO CORPORATE INFINITI AND LEFT MESSAGE FOR [XXX] TO DISCUSS THIS ISSUE AND SEE WHAT TO DO ABOUT GETTING A NEW DASHBOARD AS THAT IS WHAT THE SERVICE MANAGER NOTATED ON HIS FORM ON 7.23.14. 8.13.14 [XXX] CASE# [XXX] [XXX] IS SPECIALIST IN MY AREA - SHE WILL CALL ME BACK - [XXX] 8.14.14[XXX] IS IN TOUCH WITH SERVICE MANAGER AT INFINITY. SHE WILL CALL ME BY THE END OF THE BUSINESS DAY NEXT TUESDAY TO LET ME KNOW THE OUTCOME 8.25.14 INFINITI SAID THEY WILL NOT REPLACE DASHBOARD. NOT COVERED. I HAVE PHOTOS SHOWING THE SAFETY ISSUE OF THE GLARE OFF OF THE DASHBOARD. IT MAKES SEEING THE ROAD DIFFICULT AND A CLEAR SAFETY HAZARD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DASH BOARD IS MELTING. VERY HOT TO TOUCH. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.