2010 Infiniti G37 Complaint Log

ON THE EVENING OF 8/1015 IMMEDIATELY AFTER STARTING THE CAR A LOUD METAL ON METAL GRINDING SOUND WAS HEARD AND THE ENGINE STOPPED. THIS RECURRED ON ATTEMPTING TO RESTART THE ENGINE. WITH 3RD ATTEMPT CAR STARTED AND APPEARED TO BE WORKING BUT THE AC WASN'T COOLING AND THE DEFOGGER FAILED TO CLEAR WINDSHIELD MISTING. I TOOK THE CAR TO THE MECHANIC THE NEXT MORNING AND A CATASTROPHIC PART FAILURE WAS FOUND IN THE COMPRESSOR. THERE WAS A BREAK IN THE METAL CASING AND BITS OF METAL WERE IN THE FLUID REQUIRING NOT ONLY REPLACEMENT OF THE COMPRESSOR BUT FLUSHING OF THE TUBING AND RECHARGING OF THE FREON. FORTUNATELY THE METAL FRAGMENTS DID NOT CAUSE OTHER ENGINE DAMAGE AND THE CAR WAS PARKED AT THE TIME AND NOT ON THE ROAD.

RED PASSENGER AIRBAG LIGHT BEGAN BLINKING. IN AUGUST 2015, IT WAS TAKEN TO DEALER FOR DIAGNOSIS. PASSENGER SIDE FRONT OCCUPANT SENSOR NOT WORKING & WAS RESET. IT CAME ON ONCE A PASSENGER SAT IN THE SEAT AGAIN. COST TO REPAIR THIS WAS STATED AT $4930.53. IT IS A SAFETY ISSUE THEY SHOULD BE RESPONSIBLE FOR! A YEAR LATER, IT IS STILL FLASHING. I CANNOT FIND A RECALL STILL. I TRIED TO UPLOAD A SECOND FILE SHOWING THE ESTIMATE TO REPAIR.

TL* THE CONTACT OWNS A 2010 INFINITI G37 EQUIPPED WITH DUNLOP SP SPORT MAXX (NA) TIRES, SIZE P225/50R18 (NA). WHILE DRIVING 65 MPH, THE CONTACT FELT RUMBLING UNDERNEATH THE VEHICLE. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROAD AND NOTICED THAT THE REAR DRIVER SIDE TIRE WAS DESTROYED. THE CONTACT STATED THAT THE TIRE WAS REPLACED BY AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE SIDEWALL DETACHED FROM THE TREAD OF THE TIRE. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 15,000. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.

IN 2013 I BEGAN NOTICED THE DASH BECOMING TACKY AND DIFFICULT TO CLEAN. BY 2015, THE DASH BEGAN TO POOL AND REFLECT SUNLIGHT WHILE DAY DRIVING. SHORTLY AFTER THE POOLING STARTED, THE DASH BEGAN CRACKING AND BECAME SOFT, WITH DAMAGE OCCURRING WHEN TOUCHED.

DRIVERS DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE VEHICLE. DRIVER WOULD HAVE TO ATTEMPT TO CRAWL OUT ADJACENT DOOR. DEALER HAD TO PRY DOOR OPEN AND REMOVE FRONT SEAT TO FIX THE DOOR. *TR

I WAS STOPPED AT RED LIGHT AND DRIVER BEHIND ME DID NOT SEE THE LIGHT. SHE REAR ENDED ME AT AN APPROX SPEED OF 30-35 MPH. THE FORCE OF THE HIT PUSHED MY CAR INTO THE ONE IN FRONT OF ME, RESULTING IN A 4 VEHICLE ACCIDENT. AT THE TIME OF IMPACT, MY GLASSES CAME OFF OF MY FACE AND I HIT THE WINDSHIELD - MY SEAT BELT DID NOT LOCK. THE FORCE OF THE CRASH BENT THE FRAME, DESTROYED THE TRUNK, AND RESULTED IN A TOTAL LOSS. I SUSTAINED A MODERATE TO SEVER CONCUSSION, ALONG WITH WHIPLASH AND PERSISTENT HEADACHES. *TR

BOTH THE DRIVER FRONT AND PASSENGER FRONT DOOR WOULD NOT OPEN. THE REAR DOORS HAD NO ISSUES. THE FOB WOULD ALLOW ME TO LOCK AND UNLOCK, AS WELL, THE KEY IN FOB WORKED TO LOCK AND UNLOCK, HOWEVER THE DOORS WOULD NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THIS CONTIMUED FROM 7AM UNTIL 3PM WITH MULITPLE ATTEMPTS TO OPEN THE DOORS. THE FRONT PASSENGAR DOOR OPENED RANDOMLY AT 2PM BUT THE OTHER DID NOT UNTIL AROUND 3PM. THE DOORS WORKED AS NORMAL UNTIL 10PM AND THEN AGAIN A REPEAT OF THE SAME ISSUE. I HAVE READ ONLINE100'S OF ISSUES WITH VARIOUS NISSAN AND INFINITIS FROM YEARS 2008 TO 2011 WITH THIS SAME ISSUE, AS I WAS TRYING TO FIND REPAIRS FOR THIS ISSUE. THIS SHOULD HAVE BEEN RECALLED YEARS AGO. THIS IS VARY UNSAFE. IF AN ACCIDENT OCCURED WE WOULD BE OUT OF LUCK TRYING TO GET OUT OF A VEHICLE THAT RANDOMLY WILL OR WILL NOT LET YOU IN OR OUT OF IT. I WILL BE FOLOWING UP WITH THE INFINITI /NISSAN DEALER AND MAKE SURE THIS IS REPAIRED FREE OF CHARGE.

DASHBOARD CRACKING ALL OVER LEADING TO DASH AIRBAG WHICH MIGHT CAUSE AIRBAG TO PREMATURELY OPEN OR NOT OPEN IF INVOLVED IN A FRONT END ACCIDENT.

I JUST GOT THIS CAR FROM THE DEALERSHIP IT IS USED. WHEN I TEST DROVE THE CAR IT WAS FINE BUT I ONLY DROVE AROUND 25 MPH BEING THAT IT WAS MY FIRST TIME DRIVING SINCE I WAS REAR ENDED. IT WAS FINE EVERYTHING WAS OKAY. A FEW DAYS LATER I SAT IN THE PASSENGER SEAT AND THE AIRBAG BUTTON LIGHT SHOWS UP SAYING IT'S OFF I DIDN'T NOTICES THUS THE FIRST TIME I TEST DROVE IT.BUT EVERY TIME ANYONE SITS THERE LIGHTS UP. AND THIS IS VERY SCARY BEING THAT SAFETY US A HUGE PRIORITY. ANOTHER PROBLEM IS I DROVE ON THE FREEWAY AND IT SEEMED TO ACCELERATE ON ITS OWN. I WAS SCARED U DIDN'T DRIVE OVER 65 BUT.IT WON'T GO UP AND U WOULD PRESS THE BRAKES FAST IT WAS NOT TO MUCH TRAFFIC BUT WHAT IF THERE WAS IT CAN CAUSE AN ACCIDENT. *TR

WHILE DRIVING, MY CLUTCH BECAME SOFT AND "SPONGY" TO THE POINT THAT THE ENGAGEMENT POINT WAS ON THE FLOOR AND THE PEDAL WOULD NOT RETURN TO THE ENGAGED POSITION. THIS WAS A RESULT OF A FAILING CLUTCH SLAVE CYLINDER WHICH HAS AFFECTED MANY G37 AS WELL AS NISSAN 370Z'S. *TR

TL* THE CONTACT OWNS A 2010 INFINITI G37. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS UNSURE WHAT PART NEEDED TO BE REPLACED. IN ADDITION, WHILE AT A STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A SPECIALIST TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 45,000. UPDATED 09/14/15*LJ UPDATED 11/03/2017*CN

WHEN CHANGING A TIRE NOTICED THE SCREW BOLT ON THE FACTORY JACK WOULD SLIGHTLY ROTATE COUNTER CLOCKWISE DURING STOPS WHEN LIFTING THE CAR. UPON LOWERING THE CAR AFTER INSTALLING THE SPARE AND APPROXIMATELY HALF WAY THROUGH LOWERING THE VEHICLE, THE JACK WAS NOT ABLE TO HOLD THE WEIGHT OF THE CAR AND THE SCREW BOLT RAPIDLY SPUN COUNTER CLOCKWISE AND THE CAR FEEL SUDDENLY. CONCERNED ABOUT A POSSIBLE FAILURE TO HOLD THE VEHICLE WHILE REMOVING AND CHANGING THE TIRE UNLESS THE JACK HANDLE IS ALWAYS ATTACHED TO THE 'RING' AND POSITIONED AT A ANGLE INTO THE ROAD SURFACE TO PREVENT ANY MOVEMENT. *TR

FOR THE PAST 3 YEARS THERE HAS BEEN STANDING WATER AFTER RAIN FOR A LONG PERIOD OF TIME ON THE PASSENGER FLOOR BOARD FRONT AND BACK. EVEN AFTER THE RAIN AND I'VE SPONGED IT DRY THE WATER SEEPS BACK IN. CREATING A LOT OF MOISTURE INSIDE CABIN.

AS WITH INNUMERABLE OWNERS OF THIS 6 SPEED MANUAL TRANSMISSION (6MT), I AM CONSISTENTLY EXPERIENCING A GRINDING AND CRUNCHING SOUND/FEELING WHEN SHIFTING INTO 5TH GEAR AT NORMAL SPEEDS. UNLESS I VERY SLOWLY (GRANNY SHIFT) OR DOUBLE CLUTCH, THIS GRINDING/CRUNCHING SOUND WILL BE HEARD AND FELT. ACCORDING TO WEB SEARCHES, THIS TRANSMISSION DAMAGING ISSUE HAS BEEN REPORTED BY MANY OTHER CUSTOMERS AND ACKNOWLEDGED/REPAIRED BY INFINITI UNDER WARRANTY WHEN CUSTOMER IS PERSISTENT. *TR

THE PASSENGER SIDE AIRBAG LIGHT COMES, INDICATING THAT AIRBAG IS OFF, ON WHEN THERE IS A PASSENGER IN THE SEAT. I WENT TO THE DEALER TWO TIMES AND WAS TOLD THAT THERE IS NOTHING WRONG WITH THE FUNCTIONING OF THE AIRBAG SYSTEM. THIS ISSUE OCCURS WHEN MY WIFE (WHO WEIGHS 130 POUNDS) IS SITTING IN THE SEAT. WE WERE TOLD BY THE "MASTER TECHNICIAN" THAT SHE IS TOO SMALL OF A PERSON TO BEAR THE FORCE OF THE AIRBAG AND THAT IT WAS SAFER FOR HER WITHOUT THE AIRBAG. *TR

TL* THE CONTACT OWNS A 2010 INFINTI G37XS. THE CONTACT WAS TRAVELING 20MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE FAILED TO STOP PROPERLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AFTER TRAVELING 15 MPH AND THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 18,562.

WHILE STOPPED AT A PARKING LOT EXIT PRIOR TO TURNING, MY FOOT WAS ON THE BRAKE AND THE ENGINE STARTED RACING. THE CAR STARTED ROLLING FORWARD EVEN WITH THE BRAKES FIRMLY APPLIED. I PUT THE CAR IN PARK, BUT THE ENGINE CONTINUED TO RACE. I TURNED THE CAR OFF. I RESTARTED THE CAR, AND THE ENGINE RAN NORMALLY. A SIMILAR INCIDENT HAPPEND TO ME IN THE SAME CAR ABOUT A YEAR AND A HALF AGO IN A PARKING LOT. THE ENGINE STARTED RACING WHILE BACKING UP. I PUT THE CAR IN PARK AND TURNED THE ENGINE OFF. THE CAR RAN FINE WHEN I RE-STARTED THE CAR. *TR

I STARTED MY CAR WITH MY FOOT ON THE BRAKE AND IT REVVED UP TO 4500 RPMS. I TOOK OUT MY PHONE AND HAD TIME TO TAKE TWO PICTURES OF THE METER. I TURNED THE CAR OFF AND IT DID IT AGAIN, FOR A TOTAL OF THREE TIMES. THE SAME THING HAD HAPPENED ONCE EARLIER IN THE DAY. I ALSO HAPPENS SPORADICALLY WHEN I FIRST START IT IN THE MORNING. SOMETIMES I FEEL IT IS GOING TO GO THROUGHOUT THE GARAGE WALL. FORTUNATELY TO START IT I MUST HAVE MY FOOT ON THE BRAKE! *TR

VEHICLE HAS HAD SIGNIFICANT ISSUES WITH THE CONVERTIBLE ROOF OPERATION SINCE PURCHASE WITH SERVICE FROM THE DEALER SEVERAL TIMES A YEAR. DEALER KEEPS THE CAR FOR SEVERAL WEEKS EACH VISIT. NEW MOTOR PLACED FALL 2017; ROOF IS NOT FUNCTIONING AGAIN ONLY BEING USED A FEW TIMES SINCE THE MOTOR WAS PLACED. THIS ISSUE HAS BEEN CONSISTENT EACH TIME A NEW REASON IS GIVEN BY THE DEALER AT SIGNIFICANT COST. MANUFACTURER HAS STOPPED MAKING THIS CAR, ADMITTED BY THE DEALER DUE TO THE MALFUNCTIONING ROOF. CAR IS INOPERABLE WITH THE ROOF ISSUES; CURRENT REPORT FROM SERVICE DEPARTMENT IS TO REPLACE THE ROOF LATCH AT NEARLY $4,000. DEALER SUGGESTS GETTING RID OF THE CAR AS LIKELY TO CONTINUE TO BREAK WITH EVEN GREATER COSTS WITH KNOWN HYDRAULIC PUMP FAILURES AND AS EVIDENCED BY OTHER G37 CONVERTIBLES EXPERIENCING THE SAME ISSUE (LATEST SERVICE SUMMARY ATTACHED). ETHICALLY CAN NOT SELL PRIVATELY AND TRADE IN SIGNIFICANTLY DIMINISHED. MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR A KNOWN DEFECTIVE MECHANICAL FUNCTION OF THIS CAR LEAVING CUSTOMERS WITH INOPERABLE OR INCUR RIDICULOUS ONGOING EXPENSES IN ORDER TO CONTINUE OWNERSHIP.

LEASED THE VEHICLE BACK ON 2010 OF OCTOBER. 6 MONTHS LATER I HAD ISSUES WITH ACCELERATION ON 4 DIFFERENT OCCASIONS AT ALL TIMES OF THE DAY. EVEN WHEN FOOT IS LIGHTLY PUSHED ON THE GAS PEDAL CAR RPM REVS FROM 1 TO 7 QUICKLY. UNCOMFORTABLE SINCE YOU DON'T KNOW WHEN TO ACCELERATE HARD OR SOFT. SCARY WHEN DRIVING SHORT DISTANCE WITH STOP AND GO MOTION. ENGINE AT TIMES IS UNPREDICTABLE. CAR ALSO SHUT DOWN ON ME SEVERAL TIMES WHILE DRIVING ON BUSY ROADS. CAR IS ONLY 1 1/2 YEARS OLD. THIS ISSUE NEEDS TO BE INVESTIGATED. *TR

I WAS DRIVING ALONG AT APPROXIMATELY 35 MPH (SPEED LIMIT) IN THE MIDDLE LANE OF A 3 LANE ROAD AND APPROACHED A RED LIGHT. I BRAKED, BUT INSTEAD OF THE CAR SLOWING DOWN, IT STARTED ACCELERATING VERY FAST. I PRESSED DOWN ON THE BRAKE AS HARD AS I COULD BUT THE CAR CONTINUED SPEEDING UP. THERE WERE CARS ON BOTH SIDES OF ME SO I HIT A PICKUP TRUCK IN FRONT OF ME - THE AIR BAGS DEPLOYED ON BOTH MY SIDE AND THE PASSENGER SIDE WHERE MY SON WAS SITTING. MY CAR HIT THE TOW BAR ON THE PICKUP TRUCK AND TOTALLY CRUMBLED. NEITHER MY SON NOR I WERE HURT BECAUSE THE AIR BAGS PROVIDED PROTECTION. THE FELLOW IN THE PICK UP TRUCK DID NOT SUFFER ANY INJURIES AT ALL. HOWEVER, DAMAGES AND REPAIR TO MY AUTO COST MY INSURANCE COMPANY MORE THAN $19K. THE CAR WAS RETURNED TO ME AFTER MORE THAN 9 WEEKS (5/20/11) IN THE SHOP. AT THE TIME THE CAR WAS RETURNED IT HAD APPROXIMATELY 3020 MILES. AFTER A DAY OR TWO, THE CAR BEGAN TO RUN VERY ROUGHLY WHEN IDLING AT LIGHTS. I TELEPHONED THE DEALERSHIP AND ARRANGED TO BRING THE CAR IN FOR SERVICE ON WEDNESDAY, 5/25/2011. ON THE WAY TO THE DEALERSHIP, THE CAR FAILED AGAIN EXCEPT THIS TIME, I WAS HALTED AT A RED LIGHT, AND THE CAR ON ITS OWN, WHILE MY FOOT WAS HOLDING THE BRAKE, ACCELERATED VERY FAST, AND STARTED TO MOVE. I WAS THE FIRST CAR IN THE LANE (PREPARING TO TURN RIGHT) SO I WAS ABLE TO STEER THE CAR OVER TO THE SIDE OF THE ROAD, MY SON SLAMMED THE CAR INTO PARK. MY INFINITI DEALER IS INDICATING THAT I MUST HAVE HAD ONE FOOT ON THE BRAKE AND ONE FOOT ON THE GAS. HE ACKNOWLEDGED THAT THE CAR WAS RUNNING ROUGHLY BECAUSE THE REPAIR SHOP AT THE DEALERSHIP HAD NOT REPAIRED THE CAR CORRECTLY. G37 UNINTENDED ACCELERATION FOR INFINITI G37 HAS BEEN REPORTED PREVIOUSLY UNDER THE FOLLOWING FORUM. HTTP://FORUMS.NICOCLUB.COM. I WILL NEVER DRIVE THE CAR AGAIN BECAUSE I HAVE NEITHER A SUICIDE WISH NOR DO I WANT TO KILL ANYONE ELSE.

I HAD AN HOUR DRIVE TO RETURN HOME. I HAD DRIVEN ABOUT 30 MIN WHEN I HAD TO SLOW DOWN FOR A TRAFFIC ACCIDENT. WHEN I TRIED TO GET BACK UP TO SPEED ON THE FREEWAY,, THE TRANSMISSION DISENGAGED. I HAD TO PUT IT INTO NEUTRAL AND THEN BACK INTO DRIVE TO RESUME DRIVING. THE TRANSMISSION CONTINUED TO DISENGAGE ABOUT EVERY 3 MINUTES ALL THE WAY HOME. I WAS NOT IN A GOOD AREA TO STOP, SO I CONTINUED PUTTING IT INTO NEUTRAL AND THEN BACK INTO DRIVE. WHEN I FINALLY ARRIVED AT A SAFE GAS STATION, I TURNED OFF THE IGNITION, WAITED ABOUT 5 MINUTES AND TURNED IT BACK ON. I HAD ABOUT 5 MORE MINUTES TO GET HOME AND IT DID NOT REPEAT THE INCIDENT. THE NEXT DAY A VALET PARKER BROUGHT ME MY CAR AND WHEN I WENT TO PUT IT INTO DRIVE FROM PARK, THE ENGINE RACED. IF I HAD NOT HAD MY FOOT ON THE BRAKE, IT WOULD NOT HAVE BEEN GOOD. I THEN CALLED THE DEALERSHIP AND THEY CAME AND GOT THE CAR. *TR

THE CAR HAS AN ERRATIC SHIFTING OF THE 7-SPEED AUTOMATIC TRANSMISSION. IN HIGHWAY DRIVING AT LOWER SPEEDS BELOW 40 MPH DUE TO SLOW TRAFFIC, THE TRANSMISSION SHIFTS ON OCCASION INTO A GEAR WHERE THE ENGINE RPM DROPS AND HOLDS AT 1000 - 1100. IF YOU ACCELERATE SLOWLY THE RPM'S REMAIN AT ABOUT 1000 UNLESS YOU ACTUALLY PUSH THE PEDAL ALL THE WAY DOWN TO THE FLOOR BOARD. AT THIS POINT IF YOU TRY TO ACCELERATE AND PICK UP SPEED THERE IS A GREAT HESITATION. I NOW HAVE 15,000 MILES ON THIS CAR AND THE DEALERSHIP HAS TOLD ME IN THE PAST THAT IT CAN NOT DUPLICATE THE PROBLEM. I HAVE SEEN SEVERAL COMPLAINTS ON THE EDMONDS.COM FORUM SITE THAT DESCRIBE MY CAR'S PROBLEM AND OTHER DRIVERS AGREE THAT THIS WILL CAUSE AN ACCIDENT OR POSSIBLY COST SOMEONE THEIR LIFE IF THIS PROBLEM IS NOT ADDRESSED. AT ONE POINT THE DEALERSHIP TOLD ME THAT MY CAR'S ON BOARD COMPUTER IS LEARNING MY STYLE OF DRIVING HABITS AND IT WILL EVENTUALLY BE OKAY. I AM SERIOUSLY CONSIDERING TRADING THE CAR BUT IN GOOD CONSCIENCE I AM CONCERNED ABOUT MY LEGAL OBLIGATION TO DIVULGE THIS PROBLEM TO THE NEXT OWNER. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE INVESTIGATED. *TT

FRONT SEAT BELT GUIDES ON THE INFINITY G37 CONVERTIBLE DO NOT LATCH AS REQUIRED. PER PAGE 1-17 OF THE 2010 INFINITY G37 CONVERTIBLE OWNERS MANUAL, IF THIS SEAT BELT GUIDE IS NOT SECURELY INSTALLED THE SEAT BELT MAY SLIP AND RESULT IN PERSONAL INJURY. I BELIEVE THIS IS A DESIGN FLAW THAT AFFECTS ALL 2010 INFINITY G37 CONVERTIBLES. THIS ISSUE HAS BEEN EXPOSED ON A NEWLY PURCHASED VEHICLE WITH LESS THAN 1000 MILES ON THE ODOMETER. WHEN A REPAIR APPOINTMENT WAS MADE ON DECEMBER 28, 2010 FOR CORRECTION OF THIS ISSUE THE SERVICE MANAGER AT WEST HOUSTON INFINITY IN HOUSTON, TEXAS NOTED THAT THIS SEAT BELT GUIDE IS A POOR DESIGN AND THIS ISSUE SURFACES ON ALL G37 CONVERTIBLES. *TR

TRANSMISSION: TRANSMISSION DOES NOT OPERATE PROPERLY. HARSH DOWNSHIFTING (USUALLY AROUND 30-40 MPH) BEGAN WITHIN FIRST TWO MONTHS OF OWNERSHIP AND CONTINUES TO THIS DAY. SIGNIFICANT LAG (2-3 SECONDS) OCCURS WHEN ACCELERATING WHILE MOVING OR WHILE NEARLY STOPPED CREATING UNSAFE DRIVING CONDITIONS WHEN ENTERING AN INTERSECTION, MERGING INTO TRAFFIC, OR ACCELERATING TO AVOID A COLLISION. SERVICE BULLETINS HAVE BEEN ISSUED BY MANUFACTURER AND APPLIED TO VEHICLE IN ATTEMPT TO ADDRESS PROBLEMS (ECM/TCM REPROGRAMMINGS), HOWEVER, PROBLEMS PERSIST AND ARE CONSTANT. INITIALLY, MANUFACTURER COMMUNICATED WITH ME IN ATTEMPT TO RESOLVE PROBLEMS, INCLUDING A COMMITMENT TO REPLACE TRANSMISSION, BUT HAS NOW CEASED COMMUNICATION. AUTOMOBILE FORUMS AND MANUFACTURER SERVICE BULLETINS INDICATE THIS IS A WIDELY KNOWN, WIDELY EXPERIENCED PROBLEM WITH THIS MODEL OF TRANSMISSION. IT APPEARS MANUFACTURER IS NO LONGER COMMITTED TO RESOLVING THESE PROBLEMS. AIR BAGS: PASSENGER SIDE AIR BAG SIGNAL WILL ILLUMINATE INDICATING PASSENGER SIDE AIR BAG IS DEACTIVATED ALTHOUGH THERE IS AN ADULT PASSENGER IN THE SEAT. IF THE PASSENGER LIFTS OFF THE SEAT FOR 10 SECONDS, THE ILLUMINATION WILL CEASE AND PRESUMABLY THE PASSENGER AIR BAG IS ONCE AGAIN ACTIVATED, HOWEVER, SOMETIMES THE SIGNAL WILL AGAIN ILLUMINATE AND THE PASSENGER MUST AGAIN LIFT OFF THE SEAT TO CEASE ILLUMINATION TO ENSURE PROPER OPERATION OF PASSENGER SIDE AIR BAG. PROPER OPERATION OF THE PASSENGER SIDE AIR BAG IS UNCERTAIN. THE MANUFACTURER TOLD ME THEY WOULD CONTACT DEALERSHIP IN ORDER TO DIAGNOSE THIS PROBLEM BUT THEY HAVE NOT DONE SO. *JS

TL* THE CONTACT OWNS A 2010 INFINITY G37. THE CONTACT WAS BRAKING FROM 25 MPH WHEN THE VEHICLE ABNORMALLY BEGAN TO SKID FORWARD. THERE WAS ALSO AN UNUSUAL GRINDING AND VIBRATION NOISE WHEN APPLYING THE BRAKES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THAT THE FAILURE WAS NORMAL. THE MANUFACTURER ADVISED THE CONTACT THEY WOULD SPEAK WITH THE DEALER FIRST BEFORE A DECISION WAS MADE IF THEY WOULD BE WILING TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 550.