There are 8 owner-reported body & structure complaints for the 2010 Infiniti G37in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
INFINIT HAS ISSUES WITH THEIR CONVERTIBLE TOP MECHANISM. THEY RUN A METAL TO PLASTIC GEAR THAT STRIPS AND FAILS. THIS CAUSES THE TOP TO SOMETIMES STOP MID CYCLE AND THROW AN ERROR CODE. THEN THE OWNER IS UNABLE TO SECURE THE TOP. I HAD TO DRIVE TO THE DEALER WITH THE TOP IN MID POSITION, NOT SAFE. FRANKLY NOR IS IT TO SAFE TO TOW IN THAT POSITION. IN MY CASE THIS HAS HAPPENED TO ME MORE THAT ONCE. IF ONE GOOGLES "INFINITI CONVERTIBLE FLAP FAILURE" YOU WILL SEE IM NOT THE ONLY ONE. INFINITI HASN'T REWORKED THE PARTS (CAR WAS CANCELLED) OR COVERED THE REPAIRS WITH THE SAME DEFECTIVE PART. BETTER YET THESE REPAIRS ARE 2K PER OCCURRENCE TO RESOLVE. AND IN MY CASE FAIL EVERY OTHER YEAR.
The firewall drain grommets for the sunroof drain line have needed to be replaced three times over the past 5 years. This is a well known design defect. Many Infiniti owners have complained about rain water ruining the interior foot wells on both the driver and front passenger areas AND causing damage to electronics inside the car. The design flaw issue is very expensive to repair, and to add insult to injury, the costly repair does NOT last for more than a couple of years. These vehicles should have a recall issued, which is the only real way to get the Infiniti car manufacturer's attention. Otherwise, vehicles will continue to be sold with this known defect. Damaged electronics are dangerous because they are known fire and safety hazards. Infiniti needs to be held accountable.
THE DASHBOARD IS MELTING. THIS CREATES ASHINE THAT CAUSES A REFLECTION OFF THE WINDSHIELD THAT MAKES IT DIFFICULT TO SEE DURING CERTAIN DAYLIGHT CONDITIONS. I HAVE NEVER HAD A VEHICLE MADE WITH SUCH A DEFECT. I HAVE BEEN UNABLE TO STOP THIS MELTING FROM HAPPENING & FROM DOING INTERNET RESEARCH IT APPEAR MANY OTHERS HAVE HAD A SIMILAR ISSUE WITH THEIR INFINITI'S. THE DASHBOARD IS ALL STICKY, AND ANYTHING PUT ON IT GETS STUCK LIKE AN ADHESIVE GLUE IS ON IT. I WOULD LIKE INFINITI TO REPLACE MY DASHBOARD WITH A LKQ DASHBOARD AS A RECALL.
THE ENTIRE DASHBOARD OF MY INFINITI G37, WITH ONLY 25K MILES, HAS STARTED SPLITTING APART FROM EVERY INCH OF THE DASH, THE DRIVER'S SIDE TO THE PASSENGER'S SIDE AND MANY OF THE AREAS ARE NEVER EXPOSED TO THE SUN. EVERY DAY NEW RIPS HAVE APPEARED AND MY FEAR IS THAT THE AIRBAG WILL BREAK THROUGH AND DEPLOY WITHOUT CAUSE WHICH COULD HAVE A CATASTROPHIC OUTCOME. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE SINCE THIS ISSUE HAS PROGRESSED SO RAPIDLY. AFTER CALLS TO INFINITI TO REPORT THE ISSUE, THEY ARE NOT WILLING TO ASSIST IN CORRECTING THIS MAJOR FAILURE. THE ONLY SOLUTION THEY HAVE PROVIDED IS TO SELL US A NEW CAR.
I OWN A 2010 INFINITI G 37 CONVERTIBLE, CURRENTLY WITH 46,000 MILES. ALWAYS GARAGED WHEN NOT BEING DRIVEN BOTH AT WORK AND HOME. ALL OF A SUDDEN THE DASHBOARD IS SOFT AND RANDOM CRACKS APPEARED AT TWO DIFFERENT LOCATIONS.RESEARCHED ONLINE, AND SUPPOSEDLY A LOT OF PEOPLE ARE COMPLAINING ABOUT CRACKING/MELTING DASHBOARDS BY INFINITI, ESPECIALLY WITH G37 MODELS. I WOULD APPRECIATE ANY ASSISTANCE SINCE INFINITI SEEMS TO BE HAVING QUALITY CONTROL ISSUES AND PEOPLE ALL AROUND THE US ARE FACING SIMILAR SITUATION WITH THEIR INFINITI CARS.
DASHBOARD IS STICKY, MELTING, AND CRACKED. GLARE ON WINDSHIELD FROM REFLECTION OF STICKY DASH POSES DRIVING HAZARD DUE TO REDUCED VISIBILITY.
DRIVERS DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE VEHICLE. DRIVER WOULD HAVE TO ATTEMPT TO CRAWL OUT ADJACENT DOOR. DEALER HAD TO PRY DOOR OPEN AND REMOVE FRONT SEAT TO FIX THE DOOR. *TR
FOR THE PAST 3 YEARS THERE HAS BEEN STANDING WATER AFTER RAIN FOR A LONG PERIOD OF TIME ON THE PASSENGER FLOOR BOARD FRONT AND BACK. EVEN AFTER THE RAIN AND I'VE SPONGED IT DRY THE WATER SEEPS BACK IN. CREATING A LOT OF MOISTURE INSIDE CABIN.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026