There are 5 owner-reported speed control & cruise complaints for the 2013 Infiniti JXin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
CAR STARTS TO SHUDDER AND SHAKE, WHILE TRYING TO ACCELERATE. THIS IS A TRANSMISSION ISSUE.
The problem: Affected vehicles may exhibit a shudder or vibration while in gear. This may be due to a faulty continously variable automatic transmission, drivechain or valve body inside the transmission. Vehicles affected by this service campaign: 2013 Infiniti JX35 2014 Infiniti QX60 2015 Infiniti QX60 I’ve Dealt with infinity hundreds of times. They even had a mechanic take the car home and he experienced the same thing. Still nothing been done. You can google the problem and no one has got it fixed. As soon as your warranty ends then they say you need a new transmission. I’m still under warranty I’m at 90,000 miles , as it gets closer to Hundred thousand miles. I’m sure then there going to say I’m Going to need a new transmission. The problem if I need to cross the street and a car if coming at a distance my car flutters to cross the street almost wrecking several times.
TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING 55 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REAPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
VEHICLE IS EQUIPPED WITH FORWARD COLLISION PREVENTION. WHILE DRIVING WITH CRUISE CONTROL ON, VEHICLE WILL OCCASIONALLY BRAKE EVEN THOUGH THERE IS NO VEHICLE IN FRONT. THERE IS USUALLY AN 18-WHEELER IN THE RIGHT LANE AT THE TIME. DEALER AND MANUFACTURER STATE THAT THEY AREN'T ABLE TO REPRODUCE AND THAT THERE ARE NO MALFUNCTION CODES. THEY INSIST THAT RE-ALIGNING SENSORS IS A MAINTENANCE ITEM AND REQUIRE PAYMENT OF $150 TO PERFORM THAT FUNCTION. THE DEALER ALSO STATES THEY AREN'T SURE THAT WILL FIX THE PROBLEM. VEHICLE HAS HAD ONE DEFECTIVE ICC SENSOR REPLACED AND MIS-ALIGNED SENSORS REALIGNED ONCE. *TR
CAR STRONGLY VIBRATES/SHUDDERS AT APPROX 20 MPH AND THEREAFTER, AND I HAD TO TAKE FOOT OFF PEDAL TO GET IT TO SHIFT GEARS. ENGINE LIGHT COMES ON. AT FIRST VISIT TO DEALER, ON 9/7/2013, (I'M CURRENTLY ON 4TH VISIT SINCE GETTING CAR), THEY CLAIMED TO REPAIR THE ISSUE, THOUGH REPAIR ORDER NOT CLEAR WHAT THEY DID. ON 10/5/13, SAME ISSUE. SERVICE ENGINE LIGHT ON, AND CAR HESITATES AND VIBRATES UPON ACCELERATION. PER SERVICE INVOICE, "IMPROPER CONNECTION PIN FITMENT". DEALERSHIP REPLACED FUEL INJECTOR, AND SAID PROBLEM SOLVED. ON 1/16/2014, SAME ISSUE. CAR SHUTTERING UPON ACCELERATION BTWN 15-45 MPH, AND ENGINE LIGHT ON. DEALER REPLACED TRANSMISSION, AND ONCE AGAIN, TOLD ME PROBLEM SOLVED. ON 3/24/2014, WHILE DRIVING ON TURNPIKE, SAME ISSUE. CAR VIBRATING UPON ACCELERATION, AND ENGINE LIGHT ON. HAD CAR TOWED BACK (APPROX 170 MILES). COMPLETELY UNSAFE TO DRIVE. DEALERSHIP REPLACED ENGINE CONTROL UNIT AND ENGINE CHASSIS (I THINK THAT'S THE CORRECT NAME), AND WAS TOLD - FOR THE FOURTH TIME - "PROBLEM SOLVED" (THOUGH INCREDIBLY, THE DEALER REFUSED TO PAY THE TOW CHARGE). IN TOTAL, I'VE HAD THE CAR ONLY APPROX 8 MONTHS, AND SO FAR, HAVE HAD THE FUEL INJECTOR, TRANSMISSION, ELECTRONIC CONTROL UNIT AND ENGINE CHASSIS REPLACED, CAUSING THE CAR TO BE IN THE SHOP FOR THIS PROBLEM A COLLECTIVE TOTAL OF APPROX 25 DAYS OR SO. THE CAR IS DANGEROUS TO DRIVE AND SOMEONE IS GOING TO GET SERIOUSLY INJURED. I HAVE NOW SEEN OTHER SIMILAR REPORTS AND COMPLAINTS ABOUT THIS PARTICULAR CAR, UNDER THE "COMPLAINTS" SECTION OF THE NHTSA. SOMETHING NEEDS TO BE DONE. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026