2016 Infiniti Q70 Complaint Log

TL* THE CONTACT OWNS A 2016 INFINITI Q70. WHILE DRIVING IN A SNOW STORM, THE WINDSHIELD WIPERS SEIZED IN THE DOWN POSITION. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF THE HIGHWAY. THE DEALER (HERB CHAMBERS INFINITI OF WESTBOROUGH, 312 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 983-1000) STATED THAT THE WIPERS HAD A HEAT SENSOR THAT WAS DESIGNED TO TURN OFF IF THE HEAT ON THE WIPER ENGINE WAS TOO HIGH. THE MANUFACTURER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

BOTH MY WIFE AND I FEEL THAT THE HEATED STEERING WHEEL GETS TOO HOT TO COMFORTABLY HOLD CONTINUOUSLY. THIS ENCOURAGES THE DRIVER TO TURN OFF THE STEERING WHEEL HEATER WHILE DRIVING. UNFORTUNATELY, THE SWITCH IS LOCATED IN THE LOWEST BANK AT THE DRIVERS LEFT KNEE WHERE IT IS VERY DIFFICULT TO SEE. IT IS ALSO IN CLOSE PROXIMITY TO THE SWITCHES TO TURN OFF THE VEHICLE DYNAMIC CONTROL, BACK-UP COLLISION INTERVENTION AND WARNING SYSTEMS. ALL OF THE ABOVE COMBINED RESULT IN THE DRIVER HAVING TO DIRECT THEIR ATTENTION AWAY FROM THE ROAD AND TO THE LOWER CONTROL PANEL AND, IN ADDITION, MAKES IT LIKELY THAT THEY WILL INADVERTENTLY TURN OFF A VEHICLE SAFETY SYSTEM. THE SERVICE MANUAL PROVIDES A RANGE OF 68F - 86F. THE DEALER MEASURED MINE AT 120F. SINCE THIS CLOSELY MATCHED ANOTHER Q70 ON THE LOT IT WAS DEEMED "NORMAL". I SUBMIT THAT IT IS NOT AND BELIEVE THAT IT NEEDS TO BE ATTENDED TO BEFORE IT RESULTS IN AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2016 INFINITI Q70. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GEORGE HARTE INFINITI (1076 S COLONY RD, WALLINGFORD, CT 06492 (203) 495-6700). THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED; HOWEVER, THE AIR BAG WARNING INDICATOR WAS RESET. THE CONTACT STATED THAT THE REPAIR DID NOT RECTIFY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.