2022 Infiniti QX55 Engine Problems

The contact owns a 2022 Infiniti QX55. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The contact stated that while the vehicle was parked and running, there was white smoke coming from the exhaust. The vehicle was taken to the dealer, where it was determined that there were metal shavings in the bearings. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.

We’ve taken the vehicle to two different Infiniti dealerships (Sewell and Crest) multiple times due to engine rattling, vibration noises, and propulsion issues. Unfortunately, we haven’t received any resolution or fix for these problems. We tried to upload a video with sound as reference but the platform doesn’t allow us to. We experienced similar issue that resulted in total engine failure on the highway with our children in the car in our Yukon Denali. We are fearful that something similar will occur. Please Help!!!

I have received email from my car dealer Grubbs Infiniti in Grapevine, TX. The email was regarding a recall for potential engine issues. I called my dealer and scheduled an inspection. When I sent my vehicle for inspection the dealer replaced my engine with a new engine without my consent. After the engine replacement I’ve received my vehicle back and I’ve been having issues where my vehicle suddenly got jammed while I was driving in my community. I called my dealer again and they took the car, fixed it and sent it back. Now after receiving the car my car is not starting and I did a jump start, eventually my car got started but I got an emission control system malfunction error and my car is not starting anymore. With all this I lost the confidence on my car and I need some kind of justice here. Thank you!!

The contact owned a 2022 Infinity QX55. The contact stated that while starting the vehicle in the garage, the contact noticed white smoke coming out of the exhaust pipes. The contact stated that while driving 40 MPH, the white smoke increased significantly. There was no warning light illuminated. The contact returned to the residence. The contact stated that while driving to the dealer, the vehicle stalled and was able to restart after several attempts. An unknown red warning light was illuminated. The contact did not feel safe driving the vehicle, and the vehicle was towed to the dealer. The dealer diagnosed that the engine had failed, and there was sludge found in the oil. The dealer informed the contact that the VIN was included in NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the dealer declined to perform the recall repair. Additionally, the extended warranty company refused to cover the repair of the vehicle. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.

The contact owns a 2022 Infiniti QX55. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and there was an abnormal sound coming from the vehicle. The vehicle hesitated, and the ECM fault code was displayed. The vehicle was taken to the dealer, where it was diagnosed with VCT actuator failure. The contact was informed that the VCT actuator needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.