NHTSA Investigation
PE04045
REAR LIFTGATE GLASS ASSEMBLY
Key Takeaways
- Investigation PE04045 currently maps to 2 tracked vehicle-year pages across 1 make.
- This page summarizes the public investigation subject, status, timing, and affected tracked vehicles linked from NHTSA source data.
- The linked component on this record is structure:body:hatchback/liftgate:hinge and attachments.
- This investigation record also references recall campaign 04V442000.
What This Investigation Page Shows
This page summarizes a public NHTSA investigation record tied to one or more tracked vehicle-year pages in our database. Investigation records sit between owner complaints and recall campaigns: they can remain open, close without a recall, or connect to a later remedy action. Use this page to see which tracked vehicles are linked to the record, then open the individual vehicle pages for complaints, recalls, and crash test context.
Investigation Summary
COMPLAINTS REPORT FAILURE OF THE REAR LIFTGATE GLASS SUPPORT WHILE THE OPERATOR IS OPENING OR CLOSING THE GLASS.THE FALLING GLASS CAN STRIKE THE OPERATOR OR BYSTANDER.THE INJURIES REPORTED ARE BRUISES TO THE HEAD, NECK OR BACK, CUTS TO THE FACE, ARM OR HAND.ON SEPTEMBER 9, 2004, FORD NOTIFIED THE AGENCY THAT IT WILL RECALL APPROXIMATELY 955,732 MY 2002 AND 2003 FORD EXPLORER AND MERCURY MOUNTAINEER VEHICLES TO REPLACE THE LIFTGATE GLASS STRUT BRACKETS AND/OR HINGES.SEE NHTSA RECALL 04V442 FOR DETAILS. THIS INVESTIGATION IS CLOSED.
Manufacturer listed on the source record: Ford Motor Company
Component listed on the source record: STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Affected Vehicles (2)
| Year | Make | Model |
|---|---|---|
| 2002 | Ford | Explorer |
| 2002 | Ford | Explorer Sport |
Browse Affected Vehicles
Affected Models
Affected Years
All data is sourced from NHTSA public records. This site is not affiliated with, endorsed by, or operated by the National Highway Traffic Safety Administration or any government agency. Complaints are unverified consumer reports submitted to NHTSA and may not reflect confirmed defects. For official information, visit nhtsa.gov.
Latest vehicle import recorded anywhere on this site: Oct 8, 2026. Individual vehicles and datasets may have older records; this is not this page's update date.