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Car Safety DB

NHTSA Investigation

PE18010

Internal transmission failure

Type: PEStatus: ClosedOpened: August 21, 2018Closed: July 16, 2019

Key Takeaways

  • Investigation PE18010 currently maps to 2 tracked vehicle-year pages across 1 make.
  • This page summarizes the public investigation subject, status, timing, and affected tracked vehicles linked from NHTSA source data.
  • The linked component on this record is power train:automatic transmission.
  • This investigation record also references recall campaign 19V432000.

What This Investigation Page Shows

This page summarizes a public NHTSA investigation record tied to one or more tracked vehicle-year pages in our database. Investigation records sit between owner complaints and recall campaigns: they can remain open, close without a recall, or connect to a later remedy action. Use this page to see which tracked vehicles are linked to the record, then open the individual vehicle pages for complaints, recalls, and crash test context.

Investigation Summary

By letter dated June 10, 2019, Ford Motor Company notified the Office of Defects Investigation (ODI) of a safety defect that may exist in certain model year (MY) 2009 through 2016 Ford Econoline vehicles equipped with a 5R110W transmission. Following the receipt of consumer complaints alleging transmission failures in vehicles built with a 5R110W transmission, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.Vehicles equipped with a 5R110W transmission contain a capacitive discharge weld within a coast clutch component in the transmission. A substandard weld may fatigue and fail, causing an elevated rate of loss of motive power in subject vehicle applications. Reports indicate that most of the weld failures occur when the torque is highest, which is when the driver attempts to accelerate from a stop.Analysis of the data provided by Ford Motor Company found that the risk of a transmission failure is very high in vehicles equipped with the combination of a W-MOD 5.4L SOHC EFI NA V8 G-NP engine and a 5R110W transmission. This vehicle population mainly consists of school buses and ambulances. A loss of mobility in school bus applications may result in the transfer of children when the vehicle is immobilized in a roadway, and a loss of vehicle mobility in ambulance applications may result in the delay of patient treatment.In response to this investigation, Ford Motor Company agreed to conduct recall 19V-432. Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the coast clutch cylinder replaced and to replace the single-engaging coast one-way clutch with a dual-engaging one-way clutch. With recall action 19V-432 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

Manufacturer listed on the source record: Ford Motor Company

Component listed on the source record: POWER TRAIN:AUTOMATIC TRANSMISSION

Affected Vehicles (2)

YearMakeModel
2015FordE-350
2015FordE-450

Browse Affected Vehicles

Affected Models

Affected Years

All data is sourced from NHTSA public records. This site is not affiliated with, endorsed by, or operated by the National Highway Traffic Safety Administration or any government agency. Complaints are unverified consumer reports submitted to NHTSA and may not reflect confirmed defects. For official information, visit nhtsa.gov.

Data synced from NHTSA on May 4, 2026