2004 Isuzu Axiom Complaint Log

I OWN 2004 ISUZU AXIOM 3.5L WITH 94,000 PLUS MILES. ON 6/01/15 I WAS DRIVING MY VEHICLE AND I NOTICED THAT THE CAR SEEMED LIKE IT HAD TO HEAVY. THE VEHICLE STARTS AND RUNS BUT VERY LOW POWER. THERE IS A 'REDUCED POWER" WARNING ON THE DASHBOARD . I CHECKED IT OVER AND NOTICED THAT THE GASOLINE TANK IS WET WITH FUEL COMING OUT FROM THE TOP OF TANK IN THE FUEL PUMP AREA. NOW I AM SURE THAT I HAVE FUEL PUMP LEAKING I FOUND OUT THIS 2004 ISUZU AXIOM RECALL: SERVICE BULLETIN NUMBER: 05V466000 REPORT DATE: OCT 07, 2005COMPONENT: FUEL SYSTEM, GASOLINE POTENTIAL UNITS AFFECTED: 15515 MANUFACTURER: ISUZU MANUFACTURING SERVICES OF AMERICA SUMMARY: CERTAIN SPORT UTILITY VEHICLES THAT HAVE BEEN EXPOSED TO FUEL CONTAMINATED WITH SILICON MAY DEVELOP SMALL PIN HOLES IN THE FUEL PUMP FEED PORT. SILICON HAS BEEN IDENTIFIED IN THE FUEL SYSTEMS OF AFFECTED VEHICLES AND IN FUEL SYSTEM. CONSEQUENCE: A FUEL LEAK COULD LEAD TO A VEHICLE FIRE I REALLY WANT TO AVOID POSSIBLE LEGAL CONSEQUENCES AND GET MY CAR FIXED. PLEASE ADVISE

CAR WAS DIAGNOSED CODE P0602 ECM PROGRAMMING ERROR. VEHICLE DIED IN HWY IN MINUTES, ALL LIGHTS SUDDENLY CAME "ON" CHECK ENGINE, TRANSMISSION, REDUCED POWER AND CAR IS DEAD. THANKS GOD NO CARS AROUND ME ON BUSY HWY. PAID $$$$ FOR TOWING. *TR

THE CAR WAS BEING PULLED INTO THE GARAGE AND THE BRAKE HAD BEEN APPLIED. THE ENGINE ACCELERATED UNCONTROLLABLY AND THE CAR SPED UP HITTING THE MAIN SUPPORT FOR THE HOUSE AND DAMAGING THE VEHICLE. *TR

PCM OR POWERTRAIN CONTROL MODULE ERROR. OBD2 CODE P0602. AS A RESULT WAS SHUT OFF VEHICLE'S ALL POWER, ALL DASH LIGHT ICONS WERE ON SUDDENLY. FIRST ABS AND THEN AIR BAG, BRAKE, BATTERY, CHECK ENGINE ETC. VEHICLE WAS DIED IN SECONDS RIGHT IN THE MIDDLE OF BUSY HIGHWAY I-80!! IT WAS HORRIBLE. NO PROBLEM WAS OCCURRED BEFORE. ISUZU COMPANY HAS TO BE RESPONSIBLE FOR THIS. FULL MAINTENANCE FOR THIS CAR WAS PERFORMED ON TIME AS REQUIRED VIA ISUZU AXIOM MANUAL. I HAVE ALL RECORDS. SEVERAL MECHANICS TOLD ME THAT ALL ISUZUS HAVE A SIMILAR PROBLEM WITH POWERTRAIN CONTROL MODULE. *TR

WHILE DRIVING ON A CITY STREET, VEHICLE COMPLETELY LOST POWER AND CAME TO A COMPLETE STOP BLOCKING TRAFFIC. SHOP ULTIMATELY DIAGNOSED THE PROBLEM AS THE BOLT HOLDING THE CRANKSHAFT SHEARED OFF, DESTROYING AN ENGINE HEAD IN THE PROCESS. THIS SHOP SPECIALIZES IN WORKING WITH JAPANESE ENGINES AND SAID "THERE ARE REPORTS OF THIS HAPPENING ALL OVER THE COUNTRY" WITH THIS MAKE/MODEL/YEAR. SHOP SAID THE BOLT ISN'T OF HIGH ENOUGH QUALITY TO SUPPORT LONG-TERM USE AND NOW RECOMMENDS REPLACING THE BOLT EVERY 80,000 MILES. TOTAL REPAIR COST MORE THAN $2000.

AT 66000 MILES ON MY 2004 ISUZU AXIOM, I STARTED HEARING A NOISE THAT I HAD PREVIOUSLY HEARD A COUPLE OF TIMES BEFORE IN THE PAST 4 YEARS. I TOOK MY CAR TO A MECHANIC AND HE SAID THERE WASN'T A DROP OF OIL IN THE CAR. I WAS STILL 1500 MILES AWAY FROM AN OIL CHANGE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I HAVE TAKEN MY CAR IN A COUPLE OF TIMES BEFORE AND THE SAME THING HAS HAPPENED--NOT A DROP OF OIL IN THE CAR WITH A 1000 MILES OR MORE FROM AN OIL CHANGE. THE MECHANIC SAID THE ONLY FIX IS A NEW ENGINE. MY CAR IS STILL UNDER WARRANTY, SO I HAD IT TOWED TO A DEALER IN AUGUSTA GEORGIA. I LIVE IN COLUMBIA SC AND THAT IS THE CLOSET PLACE I COULD TAKE IT TO HAVE WARRANTY WORK DONE. WHEN IT GOT THERE THE SERVICE MANAGER CALLED AND SAID, YOU NEED A NEW ENGINE--I AM GOING TO ORDER IT AND IT WILL BE HERE IN A WEEK OR SO. A FEW DAYS LATER HE CALLED BACK AND SAID ISUZU WOULDN'T SEND AN ENGINE WITHOUT DOING AN OIL CONSUMPTION TEST. CLEARLY THE CAR IS BURNING OIL BECAUSE THERE IS NO LEAK. WHEY SHOULD I HAVE TO GO THROUGH AND OIL CONSUMPTION TEST AFTER TWO MECHANICS HAVE SAID--YOU NEED AN ENGINE IN THE CAR. WHY CAN'T ISUZU STAND BEHIND THERE PRODUCTS AND WARRANTY AGREEMENTS. THE BOTTOM LINE IS THEY DON'T WANT TO PAY TO HAVE A NEW ENGINE PUT IN THE CAR. HAS ANYONE ELSE HAD A PROBLEM WITH THE CAR BURNING OIL? *TR

ABOUT 1 1/2 YRS AGO THE CHECK ENGINE CAME ON IN MY 04 AXIOM. I TOOK TO THE SHOP AND THEY SAID IT WAS MISFIRING. I HAD THE SPARK PLUGS REPLACED, AND THE PROBLEM WAS NOT FIXED. WE THEN REPLACED 2 OF THE COILS, THEN THE SPARK PLUGS AGAIN, WITH NO LUCK. I HAVE EXPERIENCED LOSS OF POWER WHEN PULLING OUT FROM A STOP SIGN, RESULTING IN SEVERAL CLOSE CALLS FOR ACCIDENTS. THROUGHOUT ALL OF THIS I HAVE ALSO FOUND OIL SPOTS BEHIND MY EXHAUST WHEN THE VEHICLE IDLES, AND I GO THROUGH ALMOST 3 QTS OF OIL A WEEK! THE ENGINE HAS BEEN KNOCKING FOR WELL OVER A YEAR, AND WHILE I'VE HAD 4 MECHANICS LOOK AT IT , NOBODY HAS BEEN ABLE TO SOLVE THIS PROBLEM. I HAVE TO LET THE VEHICLE RUN FOR 10 MINUTES BEFORE DRIVING TO TRY AND AVOID THE ENGINE STALLING, AND I STILL HAVE SOME PROBLEMS WITH IT STALLING. THIS HAS BECOME A VERY EXPENSIVE AND DANGEROUS PROBLEM WITH NO APPARENT END IN SIGHT. IF I WASN'T UPSIDE DOWN ON THE LOAN I WOULD HAVE GOTTEN RID OF IT BY NOW. I HAVE FOUND MANY ARTICLES ONLINE REGARDING THE OIL CONSUMPTION AND ENGINE STALLING PROBLEMS. I CAN'T BELIEVE THIS VEHICLE HAS NOT BEEN RECALLED. *TR

I HAVE A 2004 AXIOM PURCHASED FROM HANCOCK ISUZU IN COLUMBIA SC AND APP. 1 YEAR AGO MY VEHICLE STARTED HESITATING WHEN TRYING TO ACCELERATE. WHEN I GO TO PULL OFF THE TACHOMETER JUMPS TO 3 OR 4 RPMS BUT THE VEHICLE IS NOT GOING ANYWHERE. FINALLY,IT WILL GET GAS AND SUDDENLY TAKE OFF. IT FEELS THAT THE GAS IS NOT GETTING TO THE ENGINE OR EITHER THE TRANSMISSION IS STICKING. IT DOES THIS ON OCCASIONS, BUT WHO KNOW WHEN IT WILL DO IT NEXT. MY FEAR IS IT WILL DO IT WHEN I PULL OUT ON A BUSY ROAD AND NOT TAKE OFF IN TIME AND THEN ANOTHER CAR WILL HIT ME. THIS CAN BE A VERY DANGEROUS PROBLEM IF NOT FIXED. I SEE OTHERS HAVE COMPLAINED ABOUT THIS TOO AND I THINK ISUZU SHOULD BE HELD RESPONSIBLE FOR MAKING SURE IT GETS FIXED. *TR

ENGINE MAKES "CLACKING OR PINGING TYPE SOUND" WHEN INITIALLY STARTED FOR ABOUT 3-4 MINUTES. ONCE ENGINE IS WARM (OR AT OPERATING TEMPERATURE) THE ENGINE SOUND IS NORMAL. IT APPEARS AS THOUGH THE ENGINE OIL TAKES TIME TO CIRCULATE TO ALL ENGINE PARTS OR PERHAPS VALVES ARE LOOSE. I AM CONCERNED ABOUT EXCESSIVE ENGINE WEAR IF OIL IS NOT REACHING INTERNAL PARTS PROPERLY. DEALER SAYS ENGINE IS NORMAL FOR THIS MODEL. ALSO, DEALER NO LONGER SERVICES WARRANTY ON VEHICLE I.E. NO LONER AN ISUZU DEALER. *NM

DT*: THE CONTACT STATED WHILE DRIVING IN NORMAL CONDITIONS, THE VEHICLE INTERMITTENTLY STALLED. THIS OCCURRED WITH NO PRIOR WARNING AT 10MPH AND ABOVE. THE ENGINE RESTARTED AND WAS ABLE TO BE DRIVEN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. HOWEVER, THE DEALER COULD NOT DUPLICATE THE PROBLEM. UPDATED 03/09/06. *JB

PREMATURE BATTERY FAILURE. *JB

I PURCHASED MY 2004 ISUZU AXIOM IN THE SPRING OF 2004. PURCHASED FROM STOKES MAZDA ISUZU AND APP. 6 MONTHS AGO MY VEHICLE STARTED HESITATING WHEN TRYING TO ACCELERATE. WHEN I GO TO PULL OFF THE TACHOMETER JUMPS TO 3 OR 4 RPMS BUT THE VEHICLE IS NOT GOING ANYWHERE. FINALLY,IT WILL GET GAS AND SUDDENLY TAKE OFF. I HAVE HAD MY VEHICLE AT 2 DIFFERENT DEALERS AND THEY PUT IT ON THEIR DIAGNOSTIC SYSTEM AND SAY NOTHING IS WRONG. SOMETHING IS TERRIBLY WRONG BECAUSE THE OTHER DAY AS I WAS PULLING ACROSS THE ROAD IT DID THIS TO ME AND I WAS ALMOST T-BONED BY ANOTHER VEHICLE. IT FEELS THAT THE GAS IS NOT GETTING TO THE ENGINE OR EITHER THE TRANSMISSION IS STICKING. THIS HAPPENS ALMOST EVERYTIME I GET IN IT BUT THE DEALER IS SAYING IT IS NOT HAPPENING WHILE PUTTING IT ON A DIAGNOSTIC MACHINE OR WHEN THEY TEST DRIVE IT. I EVEN SUGGESTED THAT I GO WITH THEM AND THEY WOULD NOT ACKNOWLEDGE MY SUGGESTION. DO YOU HAVE ANY OTHER COMPLAINTS OF THIS HAPPENING?*JB

THE ENGINE MAKES "CLACKING" TYPE SOUND WHEN STARTED AND CONTINUES FOR ABOUT 3-4 MINUTES. ONCE THE ENGINE IS WARM THE CLACKING STOPS. I'VE COMPLAINED TWICE ABOUT THIS NOISE TO DEALER AND WAS TOLD ENGINE IS NORMAL FOR THIS MODEL. OIL IS NORMAL. IT'S MADE THIS SOUND SINCE WE DROVE IT OFF THE LOT NEW. EVERYONE EXCEPT FOR DEALER THINKS THIS IS NOT NORMAL! EVERYONE TELLS ME TO CHECK MY OIL EVERYTIME I START UP AND THEY HEAR THE NOISE. HAVE THERE BEEN OTHER COMPLAINTS OF THIS FOR 4004 ISUZU AXIOM? *TR

I WAS GOING TO WORK AND WAS PULLING INTO A FENCED IN PARKING AREA, GOING APPROX. 10 MPH. I GAVE THE CAR A LITTLE GAS AND THE ACCELERATOR STUCK AND THE CAR TOOK OFF LIKE A BULLET. I IMMEDIATELY PUT MY FOOT ON THE BRAKE AND THE CAR WOULD NOT STOP, SO I PUT BOTH FEET ON THE BRAKE AND THE CAR STILL WOULD NOT STOP. I HIT A PARKED 1993 CROWN VICTORIA THAT TWO PEOPLE HAD JUST SECONDS BEFORE PARKED AND GOT OUT OF. AFTER I HIT THE PARKED CAR THE ACCELERATOR WENT BACK TO NORMAL. THE CRASH PUSHED THE PARKED CAR INTO THE FENCE, MOVING THAT CAR TWO TO THREE FEET ON IMPACT. THE TWO PEOPLE THAT WITNESSED THIS RAN TO MY CAR AND OPENED BOTH THE DRIVER AND PASSENGER DOORS AND MY FEET WERE STILL ON THE BRAKE ALL THE WAY FLOOR. MY AIR BAGS DID NOT GO OFF BECAUSE I WAS ON THE BRAKE SO HARD THAT MY BUMPER WENT UNDER THE CROWN VICTORIA. MY BUMPER PUT A SMALL DENT IN THE CROWN'S GAS TANK. I DID NOT GET HURT BECAUSE THERE WAS NO IMPACT TO THE BUMPER. ESTIMATED DAMAGE TO MY CAR IS $4600. TO $5000. IT BUSTED MY RADIATOR AND BUCKLED MY HOOD. I CALLED THE POLICE AND CONTACTED MY INSURANCE COMPANY AND REQUESTED THAT MY INSURANCE COMPANY DO AN INVESTIGATION TO SEE WHY THE ACCELERATOR STUCK. THEY SAID THAT THEY WOULD BRING IN AN ENGINEER TO DETERMINE WHAT THE FAILURE WAS. I HAD IT TOWED TO THE BODY SHOP. THE INSURANCE COMPANY HAD THE BODY PEOPLE TO LOOK AT THE MANUAL LINKAGE ON THE THROTTLE. THE BODY PEOPLE SAID THAT IT LOOKED FINE AND THAT WAS THE END OF THE BIG INVESTIGATION. THE INSURANCE CO. SAID THAT WAS ALL THEY COULD DO. NO QUALIFIED MECHANIC HAS EVER LOOKED AT THE CAR SINCE THE ACCIDENT. THE INSURANCE COMPANY IS DONE WITH THEIR INVESTIGATION. *NM

WHY WERE THE LAST TWO YEARS OF PRODUCTION(2003-2004) OF THESE VEHICLES NOT RECALLED TO BE TREATED TO SLOW RUSTING COMPONENTS IN THE UNDERCARRIAGE/FRAME ON ALL ISUZU RODEOS, HONDA PASSPORTS AND ISUZU AXIOMS. ALTHOUGH A LIMITED PRODUCTION, THE FINAL TWO YEARS ARE STILL GOING TO FAIL FROM SALT/CHEMICAL CONTAMINATION. I RECENTLY PURCHASED A 2004. IT WAS ADVERTISED AS BEING FROM NORTH CAROLINA. I LATER DISCOVERED THE OWNER ALSO LIVED AND USED THE VEHICLE FOR MOST OF IT'S ROAD USE IN NEW YORK AND MASSACHSETTS. IT TOO HAS HAD A LARGE DOSE OF ROAD CHEMICALS. THE RECALL CURRENTLY CALLS FOR ISUZU TO INSPECT AND APPLY A RUST PREVENTIVE COATING TO SLOW/DELAY CORROSION THAT WILL CAUSE THE FRAME TO FAIL. WHY NOT INCLUDE ALL OF THESE FRAMES IN THE SAFETY RECALL? THE EXISTING ISUZU DEALER NETWORK IS EXITING THE AUTOMOTIVE MARKET. IF THE LAST TWO PRODUCTION YEARS FAIL IN A YEAR OR TWO, THERE WILL NOT BE A DEALER NETWORK THAT WILL SERVICE AN ISUZU PRODUCT. *TR

WE HAVE OWNED OUR AXIOM FOR 3 MONTHS, AFTER APPROX 1000 MILES WE NOTICED THAT WHEN STARTING THE CAR OCCASIONALLY RIGHT AFTER THE VEHICLE STARTED IT WOULD BUCK, BACK FIRE,SMOKE AND HAVE NO POWER AT ALL FOR APPROX THE FIRST 1-2 MINUTES OF RUNNING. WE DID'NT THINK TO MUCH OF AS IT WAS BRAND NEW AND HAD NOT BEEN BROKEN IN AS OF YET. THEN IT STARTED TO HAPPEN MORE OFTEN AND WOULD EVEN STALL BEFORE WE GOT OUT OF THE DRIVEWAY.WE BROUGHT IT IN FOR THE 1ST OIL CHANGE AT 4000 MILES AND HAD THEM CHECK IT AND THE SAID THAT THERE WAS NO CODE ON THE COMPUTER SO IT MUST HAVE BEEN BAD GAS (I DON'T THINK SO) ALSO WHEN THIS OCCURS GOING DOWN THE ROAD THE TRANSMISSION ACTS UP AFTER IT CLEARS UP LIKE IT SURGES FORWARD AND BACK. I'M WRITING THIS TODAY BECAUSE ON 8/19/04 I WENT TO DINNER AND LEAVING I HAD TO CROSS 3 LANES OF HEAVY TRAFFIC TO GO HOME. WHEN I PULLED OUT THE CAR BUCKED,BACKFIRED AND CLOSE TO NO POWER AT ALL, I WAS ALMOST "T" BONED BY A TRACTOR TRAILER AND ANOTHER CAR. THE CAR STRAIGHTENED IT SELF OUT JUST IN TIME AND I WAS ABLE TO GET OUT OF THERE WAY. MY WIFE SAID IT DID IT TO HER WHEN SHE TRIED TO PASS A CAR BUT THAT SHE PUT THE GAS PEDAL TO THE FLOOR AND IT PICKED UP AND RAN OK AFTER THAT. I HAVE ANOTHER APPOINT TO HAVE SUSPENSION CHECKED AND I HOPE THEY WILL LOOK AT THIS TO. 2ND THING IS A REAR SUSPENSION PROBLEM. WHEN THE CAR HAS 2 ADULTS, 2 CHILDREN AND 3 SUIT CASES IN THE REAR AND TRAVELING THE HIGHWAY. WHEN THE ROAD SURFACE CHANGES LIKE GOING ON TO A BRIDGE THE REAR END WILL BOUNCE AND BOUNCE SEVERAL TIME UNTIL IT STOPS, I ALSO HAD THIS CHECKED AND WAS TOLD THAT THERE IS NOTHING WRONG WITH THE STRUTS SO THERES NOTHING THEY CAN DO. NOW I HAVE TO WATCH MY SPEED WHEN I SEE THE ROAD SURFACE CHANGE BECAUSE IT HAS BOUNCED VERY, VERY BADLY. THIS TO WILL BE CHECKED AGAIN WHEN I BRING IT BACK. *AK

AFTER DRIVING VEHICLE AND STOPPING FOR 1 HOUR; WHEN RESTARTING, THE ENGINE STALLS AFTER DRIVING A SHORT DISTANCE. WHEN I PULLED OUT INTO TRAFFIC, NEARLY HAD A MAJOR ACCIDENT WHEN THE ENGINE STALLED. THIS BEGAN ON 5-18-2004 WITH 3563 MILES ON THE ODOMETER. SINCE THEN I HAVE HAD THE VEHICLE BACK TO THE DEALER FOR THE FOURTH TIME. THE MILAGE IS NOW 4203. I AM STILL DRIVING A LOANER VEHICLE SINCE JUNE 6 2004. AND HAVE NOT HEARD FROM THE DEALER SINCE THAT DATE.*AK