NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2001 Isuzu Rodeo. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on Sep 8, 2026
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, THE TECHNICIAN NOTICED THAT THE ENTIRE REAR SUB FRAME WAS COMPLETELY RUSTED. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE NOT BE DRIVEN DUE TO A SAFETY RISK. IN 2011, THE VEHICLE WAS REPAIRED UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,648.
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT AFTER HAVING A ROUTINE OIL CHANGE, THE MECHANIC ADVISED HIM THAT THE FRAME WAS SEVERELY RUSTED WITH HOLES AND STATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO CONFIRMED THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,200.
ISSUE IS WITH A SAFETY RECALL # 10V-436 EXCESSIVE CORROSION OF FRAME AND BRACKET WHICH MINE IS IN VERY BAD CONDITION ON 04/04/11 I BROUGHT MY VEHICLE TO ROTHROCK MOTORS FOR A DIAGNOSE. THE SERVICE MANAGER ALSO CALLED ISUZU 877-460-0706 AS WELL WITH NO RESPONSE FOR A REMEDY. IN THE MEANTIME MY CAR HAS NOT BEEN DRIVABLE DUE TO THIS CONDITION AND HAVE HAD TO ARRANGE TRANSPORTATION DAILY FOR 3 MONTHS DUE TO THE FACT THEY ARE UNWILLING TO RENT ME A CAR WHILE THIS PROCESS IS SOLVED WHICH I BELIEVE THEY SHOULD BUY BACK THE VEHICLE AS THE SERVICE ADVISOR FROM ROTHROCK MOTORS STATED TO ME WHEN THE CAR WAS INSPECTED AND IS NOTED ON THE INVOICE # ISCS839275 "VEHICLE HAS MORE DAMAGE TO FRAME AWAITING RESPONSE FROM ISUZU" THIS IS MY CASE # 11143015 FOR THIS RECALL. ANY HELP IN RESOLVING THIS MATTER IS APPRECIATED I HAVE BEEN INCONVENIENCED FAR TOO LONG THROUGH NO FAULT OF MY OWN DUE TO THIS FAILURE. CONSUMER E-MAILED PICTURES. 07/07/11
WHILE DRIVING THE VEHICLE THE REAR SUSPENSION BROKE CAUSING THE VEHICLE TO SWERVE INTO ONCOMING TRAFFIC. LUCKILY THERE WAS NO ACCIDENT AND THE VEHICLE WAS TOWED TO A FRIENDS HOME UNTIL WE COULD DETERMINE WHAT NEEDED TO BE DONE. I HAD KNOWN ABOUT THE RECALL SINCE LATE DECEMBER BUT WAS UNABLE TO GET THE VEHICLE IN TO BE CHECKED THAT QUICKLY. THE CLOSEST REPAIR FACILITY WAS 95 MILES AWAY FROM WHERE I LIVED. BILL COLWELL FORD IN HUDSON, IOWA WAS CONTACTED AND THE VEHICLE WAS TOWED FROM MY FRIENDS HOME. AN ATTEMPT TO REPAIR WAS MADE BUT IT WAS LATER DETERMINED IT WOULD NOT BE POSSIBLE. I HAVE WAITED FOR ISUZU TO CONTACT ME FOR OVER A WEEK REGARDING A REPURCHASE REMEDY FOR THIS ISSUE. I HAVE CONTACTED ISUZU AS WELL AS THE SERVICE MANAGER AT BILL COLWELL FORD, AND ISUZU IS HOLDING UP THE PROCESS. I AM PAYING PAYMENTS AND INSURANCE ON A SALVAGE VEHICLE WHICH DOESN'T SEEM FAIR. I AM GREATLY CONCERNED THEY WILL ATTEMPT TO UNDERVALUE MY VEHICLE IF THEY EVER GET THAT FAR IN THE PROCESS. I AM WITHOUT A VEHICLE AND I AM EXTREMELY ANGRY THAT MORE ISN'T BEING DONE TO HELP. *TR
RECALL THESE VEHICLE'S NOW!!!!!!!MORE RESENT COMPLAINTS !!!!!!!HTTP://WWW.AUTOMOTIX.NET/AUTOREPAIR/CAR_PROBLEMS/ISUZU-RODEO/2001/ 2001 ISUZU RODEO ACCIDENT REPORT | NATIONWIDE CONSUMER COMPLAINTS WWW.AUTOMOTIX.NET EXPLORE OUR WIDE CATALOG OF 2001 ISUZU RODEO COSTUMER COMPLAINTS, AND GET YOU DETAILS ABOUT 01 ISUZU RODEO ACCIDENTS LOCATIONS, CAUSE OF ACCIDENT AND THE NUMBER AND TYPE OF INJURIES. *TR
I HAVE A 2001 ISUZU RODEO IT HAD A RECALL FOR A BRACKET WHICH WAS REPAIRED AT MARTY'S GMC IN KINGSTON MA 781-936-0079. I HAVE JUST RECEIVED A CALL FROM THE SERVICE DEPT THAT THE CAR IS READY BUT IS STILL DANDEROUS TO DRIVE AS THE FRAME IS ALL ROTTED, BUT IS NOT THERE PROBLEM THEY ARE ONLY GETTING PAID FOR THE BRACKET. PLEASE LOOK INTO THIS RECALL BEFORE SOMEONE GETS KILLED
I HAVE A 2001 ISUZU RODEO WHICH I RECEIVED A RECALL. THE SUV HANDLED TERRIBLE TOOK INTO DEALERSHIP AND STATES A BRACKET IS RUSTED OUT AND THE CAR IS TO DANGEROUS TO DRIVE. THEY WILL NEED THE CAR FOR A FEW WEEKS AND ONLY WILL REPLACE THE BRACKET AS THAT IS THE ONLY RECALL EVEN THOU THE FRAME IS RUSTED. THIS ISSUE IS UNACCEPTABLE AND SHOULD BE ADDRESSED. I ALSO HAVE NO CAR TO GET TO WORK AND THE DEALER STATES ISUZU DOES NOT CARE. *TR
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE EXHIBIT SEVERE CORROSION OF THE FRAME. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) AND BECAUSE THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE , IT WAS THEN TOWED TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT REPAIRABLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD REPURCHASE THE VEHICLE FROM THE CONTACT BUT THE PROCESS WOULD TAKE WEEKS. THE CONTACT WAS DISCONCERTED BECAUSE HE BELIEVED THAT THE REPAIRS LISTED IN THE RECALL WERE BEYOND A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000.
2001 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO SAFETY RECALL REPAIRS COST *TGW THE CONSUMER STATED SHE RECENTLY HAD TO HAVE THE REAR BUMPER REINFORCED WHICH SHE WAS SURE WAS ATTACHED TO THE FRAME. THE CONSUMER STATED SHE HAS TRIED TO GET ISUZU TO HONOR THE RECALL, BUT THEY REJECTED THE CLAIM BY STATING THE SAFETY RECALL WAS SPECIFIC IN RELATING TO THE FRAME ONLY. *JB
A RECALL WAS PERFORMED TO MY DISSATISFACTION. IT WAS FOR CORROSION OF THE BRACKETS IN THE REAR SUSPENSION LOWER LINK OF THE CAR. IT WAS CONSIDERED A TIER 4. TIER 5 LEVEL MEANS THAT THE CAR HAS TO BE TOTALED OUT. THE CAR CAME BACK WITH MISSING BOLTS, SCREWS ETC. IT IS MAKING HORRIBLE CLUNKING NOISES WHEN YOU TURN THE WHEEL AND IT SHAKES WHEN YOU DRIVE. I THINK THE UNDERNEATH OF MY CAR IS SO RUSTED OUT THAT NOTHING COULD ATTACH TO IT. I THINK THAT ISUZU SHOULD HAVE ISSUED A RECALL TO REPLACE THE WHOLE FRAME OF THE CAR. I HAVE READ NUMEROUS BLOGS ON EDMUNDS.COM RELATING TO THIS SAME ISSUE. IT IS A VERY SERIOUS AND DANGEROUS MATTER. ISUZU SHOULD ISSUE ANOTHER RECALL OR TOTAL OUT THE VEHICLES BEFORE A FATALITY OCCURS.
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SWAY BACK AND FORTH. WHILE SLOWING DOWN TO INSPECT THE VEHICLE, THE BRACKET BROKE CAUSING THE CONTACT TO DRIVE INTO ONCOMING TRAFFIC. THE DRIVERS SIDE REAR TIRE ALSO BEGAN TO SHAKE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS TOO MUCH STRUCTURAL DAMAGE ON THE FRAME TO BE FIXED ACCORDING TO RECALL 10V436000 (SUSPENSION:REAR). THE CONTACT CALLED THE MANUFACTURER WHO AUTHORIZED THAT THE VEHICLE BE TOWED TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 73,359. THE FAILURE MILEAGE WAS 72,359.
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THEY COULD PERFORM THE RECALL REMEDY BUT THE VEHICLE WOULD STILL BE UNSAFE TO DRIVE BECAUSE THE ENTIRE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 73,000. THE VIN WAS UNAVAILABLE.
I OWN A 2001 ISUZU RODEO, THERE WAS A RECALL ISSUED IN DEC OR JAN TIMEFRAME IN REGARDS TO CORROSION OF THE FRAME. I TOOK MY VEHICLE TO AN ISUZU RODEO DEALERSHIP LIKE IT STATED ON FEB 17. THE DEALER DID STATE THAT THEY WOULD NOT BE ABLE TO GET TO THE VEHICLE UNTIL THE FOLLOWING WEEK. ON FEB 24 THE DEALERSHIP DID CONTACT US AND STATED THE VEHICLE WAS UNREPAIRABLE AND THAT THEY HAD SUBMITTED PHOTOS AND DOCUMENTATION TO ISUZU. I SPOKE WITH ISUZU ON MARCH 8 ALMOST 2 WEEKS AFTER THEY RECEIVED THE INFORMATION FROM THE DEALER AND THEY SEEMED UNCONCERNED AND STATED THAT THE DEALER'S PICTURES WERE INCONCLUSIVE AND THAT THEY DIDN'T SEE WHY THEY COULD NOT PUT THE BRACKETS ON THE VEHICLE. I STATED THAT I WAS TOLD BY THE DEALERSHIP TOLD ME THE ISSUE WAS BEYOND REPAIR AND ISUZU STATED THEY NEEDED MORE PHOTOS. IT IS GOING ON THREE WEEKS WITHOUT A VEHICLE AND IT SEEMS ISUZU DOES NOT SEEM TO CARE ABOUT THE FACT THE THERE ARE INDIVIDUALS OUT THERE WITHOUT AND VEHICLE AND NOT TO MENTION THE FACT THAT THE VEHICLE IS COMPLETELY UNSAFE TO DRIVE. *TR
CALLED ISUZU ABOUT THE RECALL. THEY HAD MY RODEO TOWED TO THE NEAREST HONDA DEALERSHIP BECAUSE I FOUND OUT THROUGH MY PERSONAL MECHANIC THAT THERE WAS A RECALL AND MY MECHANIC TOLD ME THAT MY RODEO WASN'T SAFE TO DRIVE. THREE DAYS LATER HONDA'S MECHANIC CALLED ME AND TOLD ME THAT MY RODEO WAS UNREPAIRABLE! THE MECHANIC SAID THAT SOMEONE FROM ISUZU SHOULD BE GETTING BACK WITH ME. I WAS ALSO TRICKED! I BOUGHT MY RODEO FROM A PRIVATE INDIVIDUAL WHO I CAN'T GET A HOLD OF, SO THEY PROBABLY KNEW ABOUT THE RECALL WHEN THEY SOLD IT TO ME. *TR
2001 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO A ROTTED AWAY FRAME *TGW THE CONSUMER STATED A PORTION OF THE FRAME BECAME DETACHED FROM THE VEHICLE. THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE PROBLEM. THE CONSUMER WAS INFORMED THE PART WOULD NOT BE AVAILABLE UNTIL JULY 1ST. *JB
ALONG WITH MOST OF YOU, I TO HAVE A 2001 ISUZU RODEO. UPON HAVING MY VEHICLE TOWED TO THE NEAREST SERVICE CENTER IN ALLENTOWN, PA, I WAS TOLD THAT MY CONDITION WAS AT A LEVEL THREE- THAT THE REAR SUSPENSION BRACKET WAS ABLE TO BE INSTALLED AND THAT I COULD PICK UP THE VEHICLE. THE SERVICE REP THEN PROCEEDED TO TELL ME THAT THE FRAME IS BADLY RUSTED AND THAT THE RIGHT FRONT AREA HAS A HOLE THAT HE COULD PUT HIS FIST THROUGH, STATING THAT IT IS UNSAFE TO DRIVE, IT WILL NOT PASS INSPECTION, AND THEY ARE NOT ALLOWED TO WELD A PLATE TO A FRAME, RENDERING IT UNREPAIRABLE. AN ISUZU MANAGER I SPOKE WITH ON 2/8/11 COULD NOT GIVE ME AN ANSWER AS TO A REMEDY IF THE TRUCK WAS UNREPAIRABLE, REPEATING THAT THEY ARE ONLY RESPONSIBLE FOR THE REAR SUSPENSION BRACKET. THIS IS UNACCEPTABLE...WHAT IS THE POINT IF THE ENTIRE FRAME IS USELESS? *TR
THE FRAME OF MY ISUZU RODEO IS FULL OF RUST/CORROSION. THERE IS A RECALL (RECALL 10V-436) ON THE BRACKETS AND THIS IS NOT A FIX. AFTER INSPECTION OF MY VEHICLE IT WAS FOUND TO BE A STAGE 4 RECALL. THERE NEEDS TO BE A RECALL ON THE ENTIRE FRAME. THIS VEHICLE IS UNSAFE TO DRIVE. THE FRAME CAN BREAK WHILE DRIVING. CANNOT GET RECALL DONE FOR THE BRACKETS BECAUSE PARTS ARE UNAVAILABLE TO THE DEALER (STEVE CASTRUCCI, CINCINNATI, OH). UNABLE TO DRIVE VEHICLE DUE TO THIS RECALL AND FEEL UNSAFE DRIVING IT.
LETTER FROM CONGRESSMAN ON BEHALF OF CONSTITUENT REGARDING HER 2001 ISUZU RODEO; SHE WOULD LIKE ISUZU TO BE RESPONSIBLE FOR THE RUSTED FRAME AND OFFER AN ACCEPTABLE BUYBACK. *KB THE CONSUMER STATED HER SON WAS DRIVING THE VEHICLE, WHEN SUDDENLY HE WAS UNABLE TO CONTROL IT. THE CONSUMER HAD THE VEHICLE TOWED TO HER LOCAL MECHANIC WHO INFORMED HER THAT THE FRAME HAD RUSTED AND CRACKED AND IT WOULD NOT PASS INSPECTION. THE CONSUMER DISCOVERED THERE WAS RECALL ON THE BRACKETS ATTACHING THE AXLE TO THE FRAME. ISUZU HAD THE VEHICLE TOWED TO A LOCAL DEALERSHIP. UPON THEIR INSPECTION OF THE VEHICLE, THE VEHICLE COULD NOT BE REPAIRED UNDER THE RECALL DUE TO THE SEVERITY OF THE RUST AND THE FRAME BEING CRACKED. THE CONSUMER WAS VERBALLY OFFERED 3,000 AS A COURTESY AND GAVE HER THREE DAYS TO ACCEPT OR DECLINE. THE CONSUMER STATED SHE DID AGREE TO THE OFFER, BUT HAS NOT PURSUED IT FURTHER. *JB
2001 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO A DEFECTIVE FRAME *TGW THE CONSUMER STATED AS SHE WAS HAVING ANOTHER SERVICE PERFORMED, THE MECHANIC INFORMED HER THE VEHICLE WAS NOT SAFE TO DRIVE. THE CONSUMER CONTACTED THE MANUFACTURER AND WAS INFORMED THERE WAS A RECALL, BUT IT HAD NOT BEEN MADE PUBLIC. THE CONSUMER STATED SHE FINALLY RECEIVED A RECALL LETTER AND THE VEHICLE WAS TOWED TO THE DEALER WHO KEPT THE VEHICLE FOR 54 DAYS. THE CONSUMER STATED SHE WAS UNDER THE IMPRESSION, THE VEHICLE WAS GOING TO BE REPAIRED, BUT THE DEALER ONLY PLACED TWO BRACKETS ON THE VEHICLE AND DID NOT REPLACE THE FRAME. THE CONSUMER WAS QUOTED AN EXTREMELY HIGH PRICE FOR REPLACING THE FRAME. *JB
WITHIN THE PAST FEW WEEKS WE RECEIVED A RECALL NOTICE ON OUR 2001 ISUZU RODEO. I CALLED THE LOCAL ISUZU DEALER AND WAS TOLD THAT THEY HAVE NOT RECEIVED THE "TECH BULLETIN" NOR THE PARTS TO FIX THE VEHICLE BUT THEY WOULD CALL ME WHEN THEY COULD GET OUR VEHICLE IN. THEY SAID IT WAS ONLY A MINOR ISSUE THAT REQUIRED SPRAYING AN ANTI RUST SPRAY ON A PART OF THE UNDERCARRIAGE. YESTERDAY, 01/30/2011 THE LEFT FORWARD MOUNTING BRACKET RIPPED AWAY FROM THE FRAME CAUSING OUR VEHICLE TO GO INTO A IRRECOVERABLE CLOCKWISE SPIN. MY WIFE AND 2 YEAR OLD SON WERE IN THE VEHICLE WITH ME. MY WIFE WAS STRUCK BY FLYING DEBRIS AND GOT SOME SCRATCHES AND BRUISES. MY SON WAS SECURED IN HIS CAR SEAT BUT WAS STRUCK BY FLYING DEBRIS AND HE GOT A CONTUSION ON HIS FOREHEAD AND A BLACK EYE. I WAS ABLE TO FIGHT THROUGH THE SPIN AND WE ENDED UP IN A DITCH WITH NO OTHER VEHICLES INVOLVED. WE WERE 5 MINUTES AWAY FROM BEING ON THE HIGHWAY AT HIGHWAY SPEEDS. IF THIS WERE THE CASE THERE WOULD HAVE BEEN NO WAY TO AVOID A LIFE THREATENING CRASH. THESE VEHICLES ARE UNSAFE AND ARE ROLLING DEATH TRAPS. ISUZU HAS TOLD ME THAT THIS IS A LEVEL 4 FAILURE AND PROBABLY MY VEHICLE WILL NOT BE REPAIRED UNDER THE RECALL DUE TO THE EXTENSIVE CORROSION. THEY STATE IN THEIR RECALL NOTICE THAT THERE WILL BE AN ALTERNATIVE REMEDY FOR THESE SITUATIONS. WHEN I ASKED WHAT THE ALTERNATIVE REMEDY WAS I WAS TOLD THAT THEY HAVE NOT FIGURED OUT WHAT THEY WILL BE DOING YET. THIS IS UNACCEPTABLE. *TR
2001 ISUZU RODEO SUSPENSION ARM FELL OFF WHILE DRIVING CAUSING US TO GO OFF THE ROAD, HAD TO HAVE TOWED HOME 30 MILES. NEXT DAY HAD TOWED TO RECALL APPROVED GARAGE, TOLD ME EVERYTHING WAS VERY RUSTED. NOW WAITING TO HEAR BACK FROM ISUZU AFTER THREE DAYS OF THEM HAVING THE PHOTOS OF MY CAR. *TR
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION:REAR). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED UNDER THE RECALL. UPON RECEIVING THE VEHICLE FROM THE DEALER THE CONTACT WAS TOLD BY A TOW TRUCK DRIVER THAT A BRACKET WAS MOUNTED OVER A SEVERELY CORRODED FRAME. THE FAILURE AND CURRENT MILEAGES WERE 104,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR) FOR POSSIBLE RUST AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE ENTIRE FRAME WAS RUSTED AND THEN APPLIED BLACK SPRAY PAINT OVER THE FAILURE. THE CONTACT WAS DISPLEASED WITH THE REPAIR YET THE DEALER ADVISED THAT HE WAS ONLY OBLIGATED TO DO AS THE RECALL STATED. ANY REPAIRS OUTSIDE OF THE RECALL WOULD BE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER SEVERAL TIMES BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 98,595 AND THE CURRENT MILEAGE WAS 98,635.
HAD MY 2001 ISUZU RODEO WITH 56K AND IN MINT CONDITION IN FOR YEARLY INSPECTION. TO MY SURPRISE THEY FAILED IT...FOR A ROTTED FRAME. IT HAS HOLES COMPLETELY THROUGH IT. THEY DEEMED IT DANGEROUS TO DRIVE TELLING ME I WOULD HAVE BEEN KILLED IF WERE DRIVING AT THE TIME. I HAVE DONE SOME RESEARCH AND I JUST CAN'T BELIEVE NOTHING IS BEING DONE ABOUT THIS. I'M HAVING A HARD TIME SWALLOWING THAT THIS MAY BE A TOTAL LOSS FOR ME. I HAD PLANS ON KEEPING THIS VEHICLE FOR WELL OVER 100K MILES AND I JUST GOT TO 56K. I GUESS SOMEONE HAS TO DIE FOR ANYONE TO TAKE ACTION. I FEEL THAT I SHOULD BE ENTITLED TO SOME TYPE OF BUY IT. THIS IS UNREAL I BOUGHT THIS BRAND NEW AND IT'S BEEN GARAGE KEPT I JUST CAN'T BELIEVE IT. I HAD TO GET THIS TOWED AND IT'S NOW SITTING AT THE DEALERSHIP AND I'M AWAITING AN OUTCOME. *TR
I RECEIVED A RECALL #10V-436 FORM IN THE MAIL FROM THE ISUZU OWNER RELATIONS CENTER 1400 S. DOUGLASS ROAD, SUITE 100 ANAHELM, CA 92806 ON OR ABOUT NOVEMBER 2010. IT STATED THAT I SHOULD CALL ISUZU SPECIAL ASSISTANCE CENTER TO IDENTIFY THE ISUZU SERVICE CENTER CLOSEST TO ME. I WAS TOLD THE PARTS TO REPAIR MY VEHICLE WOULD NOT BE AVAILABLE UNTIL THE MIDDLE OF JANUARY 2011. I CALLED AND AN APPOINTMENT FOR FEBRUARY 18, 2011 AT BOURNIVAL ISUZU WHERE I BOUGHT THE CAR BRAND NEW IN AUGUST 2001. THE CAR WAS DUE FOR A STICKER JANUARY 2011. JANUARY 10 2011 THIS VEHICLE WAS IN AN ACCIDENT. THERE WAS MINOR DAMAGE TO THE REAR LEFT SIDE TOTALING $2,800. WHEN THE BODY SHOP FURTHER INVESTIGATING UNDER THE VEHICLE HE NOTICED EXTENSIVE FRAME DAMAGE ROTTING WITH HOLES AND EXTENSIVE RUST. HE DETERMINED THE SUV WAS UNSAFE. HE ALSO NOTICED THE AXEL WAS 3/4 OF AN INCH OUT OF LINE. HE THEN CALLED OUR INSURANCE COMPANY AND THE ADJUSTER REINVESTIGATED THE VEHICLE. THE ADJUSTER AT THIS TIME TOTALED THE SUV. THE INSURANCE COMPANY TOOK OWNERSHIP OF THE VEHICLE AND SUBTRACTED A LARGE SUM OF MONEY FROM THE FINALE AMOUNT BECAUSE OF THE HOLES AND RUST HE FOUND ON THE FRAME UNDERCARRIAGE, TO LOOK AT THIS VEHICLE YOU WOULD HAVE THOUGHT IT WAS YEARS YOUNGER THEN IT WAS. THERE WAS NO RUST, DENTS OR SCRATCHES. THIS VEHICLE SHOULD HAVE GONE ANOTHER 100,000 MILES AT LEAST. IT WAS GARAGED AND METICULOUSLY MAINTAINED FROM THE DATE OF PURCHASE. I WAS TOLD BY FRIENDS IT DROVE AND SOUNDED LIKE A BRAND NEW AUTOMOBILE. MY INTENTION WAS TO HAVE IT FOR TEN MORE YEARS. AT THIS TIME I AM REQUESTING THE AMOUNT DISQUALIFIED BY THE INSURANCE COMPANY FOR THE FRAME METAL DECOMPOSITION AND AN AMOUNT FOR LOSS OF LONGEVITY AND FAILURE TO FULFILL MY EXPECTATIONS. *TR
I RECEIVED A RECALL #10V-436 FORM IN THE MAIL FROM THE ISUZU OWNER RELATIONS CENTER 1400 S. DOUGLASS ROAD, SUITE 100 ANAHELM, CA 92806 ON OR ABOUT NOVEMBER 2010. IT STATED THAT I SHOULD CALL ISUZU SPECIAL ASSISTANCE CENTER TO IDENTIFY THE ISUZU SERVICE CENTER CLOSEST TO ME. I WAS TOLD THE PARTS TO REPAIR MY VEHICLE WOULD NOT BE AVAILABLE UNTIL THE MIDDLE OF JANUARY 2011. I CALLED AND AN APPOINTMENT FOR FEBRUARY 18, 2011 AT BOURNIVAL ISUZU WHERE I BOUGHT THE SUV BRAND NEW IN AUGUST 2001. THE SUV WAS DUE FOR A STICKER JANUARY 2011. JANUARY 10 2011 THIS VEHICLE WAS IN AN ACCIDENT. THERE WAS MINOR DAMAGE TO THE REAR LEFT SIDE TOTALING $2,800. WHEN THE BODY SHOP FURTHER INVESTIGATING UNDER THE VEHICLE HE NOTICED EXTENSIVE FRAME DAMAGE ROTTING WITH HOLES AND EXTENSIVE RUST. HE DETERMINED THE SUV WAS UNSAFE. HE ALSO NOTICED THE AXEL WAS 3/4 OF AN INCH OUT OF LINE. HE THEN CALLED OUR INSURANCE COMPANY AND THE ADJUSTER REINVESTIGATED THE VEHICLE. THE ADJUSTER AT THIS TIME TOTALED THE SUV. THE INSURANCE COMPANY TOOK OWNERSHIP OF THE VEHICLE AND SUBTRACTED A LARGE SUM OF MONEY FROM THE FINALE AMOUNT BECAUSE OF THE HOLES AND RUST HE FOUND ON THE FRAME UNDERCARRIAGE, TO LOOK AT THIS VEHICLE YOU WOULD HAVE THOUGHT IT WAS YEARS YOUNGER THEN IT WAS. THERE WAS NO RUST, DENTS OR SCRATCHES. THIS VEHICLE SHOULD HAVE GONE ANOTHER 100,000 MILES AT LEAST. IT WAS GARAGED AND METICULOUSLY MAINTAINED WITH RECORDS FROM THE DATE OF PURCHASE. I WAS TOLD BY FRIENDS IT DROVE AND SOUNDED LIKE A BRAND NEW AUTOMOBILE. MY INTENTION WAS TO HAVE IT FOR TEN MORE YEARS. AT THIS TIME I AM REQUESTING THE AMOUNT DISQUALIFIED BY THE INSURANCE COMPANY FOR THE FRAME METAL DECOMPOSITION AND AN AMOUNT FOR LOSS OF LONGEVITY AND FAILURE TO FULFILL MY EXPECTATIONS.
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE APPROXIMATELY 10-15 MPH, THE REAR DRIVER SIDE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NOT CAPABLE OF BEING REPAIRED. PRIOR TO THE FAILURE, THE CONTACT RECEIVED A NOTICE FOR RECALL 10V436000 (SUSPENSION: REAR). THE CONTACT CALLED THE MANUFACTURER WHO HAD NOT MADE A DECISION ON HOW THEY WOULD REPAIR THE PROBLEM. THE CURRENT AND FAILURE MILEAGES WERE 84,320.
I OWN A 2001 ISUZU RODEO SPORT WITH ABOUT 144,000 MILES ON IT WHICH I PURCHASED NEW IN JULY 2001. THE REAR SECTION OF THE FRAME IS RUSTED THROUGH ON BOTH SIDES IN SOME AREAS AND THE LOWER LINK SUPPORTS ARE ALSO RUSTING OFF. I CALLED ISUZU MOTORS AMERICA OWNERS RELATION DEPARTMENT (800) 255-6727 AND SPOKE TO KAREN WHO INDICATED THAT SHE IS THEIR 'NATIONAL OPERATIONS MANAGER' IN ANAHEIM CA. (KAREN WOULD NOT PROVIDE HER LAST NAME, STATING THAT SHE IS THE ONLY KAREN EMPLOYED BY ISUZU(?), NOR WOULD SHE ALLOW ME TO SPEAK TO ANYONE ELSE WHEN I ASKED). KAREN INFORMED ME THAT ISUZU ALONG WITH THE NHTSA HAVE DECIDED THAT THEIR RECALL CAMPAIGN # 10V436000 DOES NOT INCLUDE RODEO SPORTS, EVEN THOUGH THE SPORT IS LISTED ON THE ODI REPORT. (NHTSA ACTION NUMBER PE09030). SHE STATED THAT THE FRAMES ARE DIFFERENT ON THE RODEO SPORT VS. THE REGULAR RODEO (I ALSO OWN A 2003 RODEO LS). WHEN I ASKED HER WHAT THE DIFFERENCE WAS, SHE COULD NOT TELL ME. WHEN I ASKED HER WHAT THE DIFFERENCE IN MATERIALS USED WAS, SHE COULD NOT TELL ME. SHE PRETTY MUCH WAS NOT CARING OF MY COMPLAINT AND DID NOTHING MORE THAN TAKING MY NAME AND TELLING ME THAT SHE'LL OPEN A FILE AND TELLING ME NOT TO EXPECT ANYTHING ELSE TO HAPPEN. I SEE THAT THERE ARE OTHER COMPLAINTS HERE FOR THE SAME ISSUE ON RODEO SPORTS AND WONDER WHY NOTHING HAS BEEN DONE ABOUT THIS. WHY ARE THEY ONLY COVERING THE RODEO AND NOT THE RODEO SPORT?? THE WHOLE EXCUSE ABOUT DIFFERENT FRAMES IS A MOOT POINT SINCE THE RODEO SPORT FRAME IS ALSO RUSTING THROUGH. WHY DO WE, AS CONSUMERS HAVE TO LOSE THE USE OF OUR VEHICLES BECAUSE OF POOR QUALITY MATERIALS USED IN THE CONSTRUCTION OF THE VEHICLE BY THE MANUFACTURER. I HAVE MAINTAINED MY RODEO SPORT VERY WELL AND EXPECTED TO DRIVE IT AT LEAST 200,000 MILES OR MORE. I FEEL THAT THIS IS A KNOWN SAFETY ISSUE THAT SHOULD BE ADDRESSED IN THE INTEREST OF US CONSUMERS BY ISUZU AND THE NHTSA. I HOPE TO HEAR BACK ABOUT A SUITABLE RESOLUTION SOON. *TR
I OWN A 2001 ISUZU RODEO WHICH I PURCHASED NEW IN 2001, THIS VEHICLE HAS ALWAYS BEEN MAINTAINED AS IT SHOULD. I RECEIVED A RECALL FROM ISUZU ABOUT A FRAME ISSUE AND PROMPTLY TOOK THE VEHICLE INTO DEALER FOR INSPECTION. I DROVE 90 MILES TO THE DEALERSHIP FOR A 2-HOUR RECALL REPAIR, AFTER THE DEALER INSPECTION I WAS TOLD THAT MY VEHICLES FRAME STRUCTURE WAS TO RUSTED TO BE REPAIRED WITH THE FRAME CHANNEL ISUZU PROVIDED. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE AND THE DEALERSHIP WOULD NOT RELEASE THE VEHICLE ACCORDING TO ISUZU'S INSTRUCTIONS. I WAS TOLD BY THE DEALERSHIP THAT MY VEHICLE WOULD MOST LIKELY BE TOTALED OUT BY ISUZU AS IT WAS TO UNSAFE TO DRIVE. SINCE INSURANCE COMPANY POLICIES WILL NOT PROVIDE A RENTAL CAR FOR AUTOMOTIVE RECALLS, I HAD TO RENT A VEHICLE JUST TO MAKE MY TRIP BACK HOME, I HAD JUST BE UNEMPLOYED AFTER THE COMPANY I WORKED FOR CLOSED THEIR DOORS FOR GOOD. THIS PROBLEM WITH ISUZU WAS THE LAST THING I NEEDED TO HAPPEN. I'M OUT OF A VEHICLE, HOW AM I SUPPOSED TO FIND WORK AND GET THERE WHEN I DO FIND A JOB? THE PROBLEM WITH THE FRAMES ON THESE VEHICLES ARE WORST THAN JUST A SMALL REPAIR. THIS IS A BIGGER PROBLEM THAN JUST A CHANNEL REPLACEMENT! AND THIS SHOULD BE LOOKED AT DEEPER, NOT ONLY AM I OUT OF THE USE OF MY VEHICLE, I RECENTLY SPENT A $1000.00 ON NEW TIRES AND A MUFFLER AND FOR WHAT? JUST TO LET IT SIT ON A DEALERS LOT UNTIL ISUZU DECIDES WHAT TO DO NEXT, I THINK THEY SHOULD AT LEAST GIVE ME THE TRADE-IN VALUE OF THE VEHICLE SO I CAN MOVE ON. I'M NOT GOING TO SETTLE FOR ANYTHING LESS THAN THIS VEHICLES VALUE BEFORE THIS FIASCO BEGAN. YOU CAN TELL ISUZU, BECAUSE I'M SURE YOU GUY'S ARE TALKING, THAT THERE ARE MORE PROBLEM VEHICLES OUT THERE TO BE REPORTED. THIS IS UNFAIR TO THE CONSUMER OF THESE VEHICLES, DO THE RIGHT THING AND MAKE ISUZU PAY-UP. I'M STILL WAITING ON ISUZU TO CONTACT ME BACK ON THIS PROBLEM, THEY HAVE ALL MY INFO WHAT'S THE HOLD-UP ON THE REMEDY, I CAN'T DRIVE MY VEHICLE, PAY ME PRE-RECALL VALUE I NEED A CAR NOW.. *TR
VEHICLE WAS RECALLED FOR FAILURE OF SUSPENSION SUPPORTING FRAME DUE TO CORROSION. BRACKETS WERE INSTALLED, AND ISUZU CLAIMS THIS IS AN ADEQUATE FIX. HOWEVER, THE ENTIRE REAR OF THE FRAME IS RIDDLED WITH HOLES AND HEAVILY RUSTED. WHEN THE VEHICLE WAS PICKED UP THE DEALERSHIP REQUIRED SIGNATURES ON PHOTOS OF THE DAMAGE TO DISCLAIM LIABILITY. ALTHOUGH THE "OFFICIAL" POSITION OF THE DEALERSHIP REMAINS NEUTRAL, WE WERE TOLD THE VEHICLE WAS UNSAFE TO DRIVE. ISUZU OFFERED TO PURCHASE THE CAR FOR $935, STATING THEIR ONLY RESPONSIBILITY WAS FOR THE BRACKET.
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. WHILE THE NHTSA RECALL CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) REPAIR WAS BEING PERFORMED; THE TECHNICIAN STATED THAT THE FRAME WAS SEVERELY CORRODED. THE TECHNICIAN WAS UNABLE TO WELD THE FRAME ONTO THE BRACKET BECAUSE OF THE CORROSION. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY NEEDED PHOTOGRAPHS OF THE DAMAGE. THE DEALER PROVIDED THE MANUFACTURER WITH THE PHOTOGRAPHS AND THEY ARE STILL WAITING FOR THE MANUFACTURERS RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 138,000.
I RECEIVED A SAFETY RECALL NO. 10V-436 FOR MY 2001 ISUZU RODEO. I TOOK THE CAR TO THE DEALERSHIP ON 12/27/10. ON 12/29/10 I CALLED TO FIND OUT THE STATUS OF MY VEHICLE, I WAS TOLD THAT THE FRAME WAS TOTALLY RUSTED, THE VEHICLE WAS UNSAFE TO DRIVE AND THAT THEY WERE WAITING FOR INSTRUCTIONS FROM ISUZU. ON 01/03/11, I CALLED THE DEALERSHIP AND WAS TOLD, ONCE AGAIN, THAT THE FRAME WAS TOTALLY RUSTED THROUGH AND EVEN IF THEY PROCEEDED WITH THE PRESCRIBED REMEDY THAT THE VEHICLE WOULD NOT PASS MASSACHUSETTS INSPECTION. I WAS THEN TOLD THAT THEY HAD ALSO CONTACTED ISUZU AGAIN ABOUT THE PROBLEM AND THAT I TOO, SHOULD FOLLOW UP WITH ISUZU. ON 01/03/10 I EMAILED, LEFT MESSAGES, AND FINALLY WAS ABLE TO SPEAK TO A REPRESENTATIVE WHO TOOK MY NAME AND TELEPHONE NUMBER AND PROMISED A RETURN CALL FROM A MANAGER, AS OF 9 PM EST I HAVE NOT RECEIVED A CALL BACK. IN LIGHT OF THE SAFETY ISSUES WITH THE RODEO A COMPLAINT THE NSTB IS WARRANTED. THIS CAR WAS BOUGHT BRAND NEW IN DECEMBER OF 2001, IT IS DEPLORABLE THAT THE FRAME OF A NINE YEAR OLD CAR IS TOTALLY RUSTED OUT AND BEYOND REPAIR. *TR
RELATED TO THE ISUZU RODEO REAR AXLE BRACKET RECALL, MY RODEO EXPERIENCED THE EXACT SAME CORROSION PROBLEM WITH THE REMAINDER OF MY 2001 RODEO'S FRAME. BOTH MY MECHANIC ([XXX], POTTERS MILLS, PA) AND MY ISUZU REPAIR SHOP ([XXX], STATE COLLEGE, PA) SAID THE CORROSION WILL NOT ALLOW THE VEHICLE TO PASS INSPECTION, EVEN WITH THE REAR AXLE BRACKET REMEDY PROVIDED BY ISUZU. THEREFORE, THIS IS NOT AN "APPROPRIATE" REMEDY, AS DESCRIBED IN NHTSA'S "RECALL SUMMARY" ON THIS SITE. THAT SUMMARY SAYS, "IN THE RARE EVENT THE CORROSION IS SO SEVERE THAT THE REINFORCEMENT BRACKET REMEDY WOULD NOT BE APPROPRIATE, ISUZU AND HONDA WILL DEVELOP AN APPROPRIATE REMEDY." APPLYING THE REAR BRACKET REPAIR IS INAPPROPRIATE FOR TWO REASONS. FIRST, THE REPAIR CAN "BARELY" (ACCORDING TO [XXX]) BE MADE ON MY VEHICLE, AND; SECOND, THE REMAINDER OF THE FRAME (WITH THE SAME TYPE OF DAMAGE CAUSED BY THE SAME ISUZU ERROR) WILL NOT PASS INSPECTION ANYWAY. HOWEVER, I WAS TOLD THURSDAY MORNING BY AN ISUZU REP AT THE NUMBER LISTED IN THE SUMMARY THAT ISUZU WOULD PROVIDE "NO REMEDY" FOR ANYTHING OUTSIDE OF THE REAR BRACKET AREA DETAILED IN THE SUMMARY. THIS IS UNACCEPTABLE AND CONTRARY TO NHTSA'S SUMMARY. I ASK THAT NHTSA CONTACT ISUZU AND FORCE THEM TO COMPLY WITH BOTH THE LETTER AND THE SPIRIT OF THE RECALL REMEDY AS DESCRIBED. IF NHTSA AND ISUZU FAIL TO ENFORCE THIS, THEN A LAWSUIT AGAINST ISUZU WILL FOLLOW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I DRIVE A 2001 ISUZU RODEO 4X4. IT HAS APPROXIMATELY 100,000 MILES ON IT. UPON TAKING THE RODEO IN FOR RECALL INSPECTION ON NHTSA 10V-436 (REAR SUSPENSION) THE SHOP NOTICED THAT MY FUEL TANK PROTECTOR WAS 90% RUSTED AND ROTTED AWAY. THE SHOP TOLD ME THIS SHIELD (OEM PART NUMBER 8-97226-445-4) ALSO SUPPORTS THE FUEL TANK FROM FALLING OFF THE VEHICLE (HENCE THIS SAFETY COMPLAINT). I TOLD THE SHOP TO ORDER A REPLACEMENT AND REPAIR IT AT THE SAME TIME THEY WERE DOING THE SUSPENSION RECALL WORK. WEEKS LATER THE SHOP TOLD ME THE FUEL TANK SHIELD IS NO LONGER MANUFACTURED AND IS NOT AVAILABLE ANYWHERE IN THEIR DEALER NETWORK WITHIN THE USA. I'M STILL TRYING TO FIND A REPLACEMENT AT A JUNK YARD. I DON'T APPEAR TO BE THE ONLY CONSUMER IN THIS SITUATION AS I FOUND ANOTHER COMPLAINT THAT DESCRIBES THE SAME SITUATION AT THIS WEB ADDRESS: HTTP://WWW.ARFC.ORG/COMPLAINTS/2001/ISUZU/RODEO/10339599.ASPX
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED RECALL 10V436000 (SUSPENSION:REAR). THE DEALER STATED THAT THE FRAME WAS COMPLETELY CORRODED. THE DEALER STATED THAT THEY WERE ABLE TO POSSIBLY REPLACE THE BRACKETS BUT REGARDLESS OF THE REMEDY, THE VEHICLE WOULD NOT BE DRIVABLE. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THE RECALL SPECIFICALLY STATED THAT ONLY THE BRACKETS WOULD BE REPLACED BUT DUE TO THE NATURE OF THE PROBLEM, THEY OFFERED TO BUY THE VEHICLE BACK. THE VIN WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 149,000.
WE RECEIVED A RECALL NOTICE FOR FRAME RUST. WE TOOK IT INTO A LOCAL ISUZU REPAIR SHOP ON 12-22-2010; THEY TOLD US THE FRAME WAS RUSTED THROUGH AND THAT THEY NEEDED TO ORDER A PART TO FIX IT. WE HAVE BEEN WAITING SEVERAL MONTHS BECAUSE THE REPAIR SHOP CANNOT GET THE PART FROM ISUZU. THEY ALSO CANNOT TELL US WHEN THE PART WILL COME IN. WE FEEL THE VEHICLE IS UNSAFE AND CANNOT UNDERSTAND WHY ISUZU IS NOT REQUIRED TO FIX THE PROBLEM IN A TIMELY MANNER. HOW LONG DOES A COMPANY HAVE TO FIX A RECALLED VEHICLE? ARE THEY LEGALLY REQUIRED TO FIX THE PROBLEM?
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT DETECTED THAT THE FRAME HAD CRACKS AND COMPLETELY RUSTED DUE TO SUBSTANTIAL CORROSION. THERE WAS A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION: REAR). THE CONTACT STATED THAT THE FRAME DEFECT SHOULD BE INCLUDED IN THE RECALL REMEDY. THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT WAS DRIVING 20 MPH WHEN THE CONTACT SUDDENLY LOST CONTROL IN THE STEERING, CAUSING THE VEHICLE TO SWERVE OFF OF THE ROAD. THE CONTACT GAINED CONTROL AND TURNED THE ENGINE OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THE REAR DRIVER SIDE FRAME WAS SEVERELY CORRODED AND THE LOWER BRACKET FRACTURED. THE CONTACT REFERENCED RECALL 10V436000 (SUSPENSION: REAR). THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE AND STATED THAT THE VEHICLE WAS BEYOND REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR SUSPENSION:REAR (10V436000). THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO NOTICED THAT THE ENTIRE FRAME WAS COVERED WITH AN EXCESSIVE AMOUNT OF CORROSION. THE DEALER STATED THEY WOULD REPLACE THE REAR SUSPENSION LOWER LINK BRACKET BUT NOT THE FRAME. THE CONTACT STATED IF THE REAR SUSPENSION LOWER LINK BRACKET WAS REPLACED THAT THE VEHICLE WAS INOPERATIVE BECAUSE OF THE CORROSION. THE CONTACT STATED THAT THE MANUFACTURER SHOULD REPLACED THE FRAME SINCE THIS WAS A MANUFACTURERS DEFECT. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS SUBJECTED TO RECALL 10V436000 (SUSPENSION: REAR) AND HE WAS CONCERNED ABOUT THE FACT THAT THE DEALER REINFORCED THE REAR BRACKETS BUT THERE WAS A ONE FOOT HOLE IN THE FRAME. THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND WOULD NOT PASS INSPECTION. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CURRENT AND FAILURE MILEAGES WERE 88,486.
RECEIVED RECALL NOTICE AND HAD IT PERFORMED AT AUTHORIZED REPAIR FACILITY. COULDN'T GIVE US ANY INFO ON EXTENT OF DAMAGE WHEN WE PICKED UP THE 2001 ISUZU RODEO. THEY SAID THEY HAD MAILED US OUR PAPERWORK AND DIDN'T HAVE ANY DETAILS. RECEIVED PAPERWORK IN MAIL 1 DAY LATER. ALARMING NOTES FROM MECHANIC READ AS FOLLOWS, " PERFORMED RECALL # 10V 436 INSPECT CAR, FOUND PARTS OF LEFT SIDE FRAME ROTTING AWAY, SHOWED SERVICE MANAGER / CALLED ISUZU, COULD NOT GET THROUGH, PERFORMED REPAIR PROCEDURE FOR STAGE FOUR, FOUND HOLES IN THE FRAME. PER SERVICE MANAGERS REQUEST, REINFORCEMENT BRACKET TYPE B." I CALLED THE DEALERSHIP BACK FOR EXPLANATION. THE SERVICE MANAGER TOLD ME THAT THEY COMPLETED THE REPAIR ACCORDING TO ISUZU'S SPECIFICATIONS AND IF ISUZU THINKS THE CAR IS UNSAFE THEY WILL CONTACT ME. IN ADDITION TO THIS CAR BEING HIGHLY UNSAFE; THE EXHAUST SYSTEM CAME BACK WITH A PERFORATION AND THE TRANSMISSION IS MAKING A CHAIN LIKE RATTLING SOUND AS A RESULT OF THE RECALL REPAIR.
2001 RODEO LSE IN EXCELLENT CONDITION HAS A COMPLETELY RUSTED OUT FRAME. CAR FISHTAILED AND NEARLY FLIPPED OVER. HAD IT TOWED BUT WAS TOLD IT NEEDED A WHOLE NEW FRAME AND TO FIND A BODY SHOP. DID SOME RESEARCH AND DISCOVERED ISUZU WAS GOING TO ISSUE A RECALL LATER THAT MONTH. LONG STORY SHORT. MY CAR HAS BEEN SITTING SINCE DECMEBER 2010. NO ONE CONTACTS ME, I HAVE TOC ALL SEVERAL TIMES AND STAY ON HOLD MINIMUM OF 30MINS EACH TIME. TOLD MY CAR WAS A T5?? UNREPAIRABLE AND WOULD BE ON THE "BUY BACK" LIST. ALMOST ENTERING THE 3RD MONTH, I'VE SPENT A LOT OF MONEY ON CAR RENTALS. ISUZU OFFERS NO HELP AND HAS NO TIME LINE. IN FACT WHEN I CALLED ISUZU IN DECEMBER WHEN IT FIRST HAPPENED AND GUY AT ISUZU SAID HE SAW THE REPAIR PROCESS AND HE FELT WHAT WAS BEING DONE FOR THE RECALL FIX WAS "OVERKILL" AND MY CAR WOULD BE UP AND RUNNING..WON'T BE OVERKILL WHEN SOMEONE DIES FROM THIS! THEN IT TAKES 2 1/2 MONTHS TO TELL ME MY BABY IS UNREPAIRABLE! WHAT ABOUT ALL THE WORK AND MONEY SPENT KEEPING THIS CAR IN TOP SHAPE? WHAT ABOUT THE $800 I JUST SPENT ON TIRES BEFORE THIS HAPPENED? NOT ONLY IS THIS FINANCIALLY STRESSFUL BUT EMOTIONALLY STRESSFUL AS WELL. WHO HAS TIME WHILE AT WORK TO CALL AND STAY ON HOLD ANYWHERE FROM 30MINS AND UP?? NO ONE. TO ONLY BE GIVEN THE RUN AROUND AND THAT I NEED TO WAIT FOR ISUZU TO CALL ME BACK! NOT TO MENTION ALSO OWN A 99 RODEO STARTING TO RUST NOT HAS BAD. I DON'T EVEN HAVE THE ENERGY AND MENTAL STRENGTH TO GET THIS CAR CHECKED AND ON THE "LIST"! BUT FOR MY FAMILIES SAFETY I WILL TAKE IT TO GET INSPECTED THIS WEEK! *TR
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRAME BRACKET FRACTURED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY COULD NOT REPAIR THE FRAME BECAUSE OF SEVERE CORROSION AND RUST BUT THEY COULD REPAIR THE BRACKET UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY WOULD ONLY REPAIR THE BRACKET UNDER THE RECALL, BUT NOT THE FRAME. THE FAILURE MILEAGE WAS 75,000.
THE FRAME ON MY 2001 ISUZU RODEO IS COMPLETLY ROTTEN AND THE RECALL THAT ISUZU HAS GIVEN TO THE OWNERS IS NOT FIXING THE REAL PROBLEM. I HAVE A VEHICLE WHICH MY MECHANIC HAS TOLD ME IS NOT INSPECTABLE IN THE STATE AND THAT IT IS UNSAFE TO DRIVE. MY RODEO WAS TOWED OVER 100 MILES TO THE CLOSEST DEALER FOR THE RECALL INSPECTION AND HAS BEEN THERE FOR ABOUT TWO MONTHS. THE DEALEAR SAID THEY ORDERED THE PARTS TO FIX THE RECALL AND IT WOULD BE ABOUT FOUR WEEKS BEFORE THEY HAD THE PARTS. WHEN THE PARTS ARRIVED THEY CALLED ME AND ASKED MY PERMISSION TO INSTALL THEM. AT THIS POINT I CONTACTED ISUZU AND EXPRESSED MY CONCERNE THAT THIS WAS NOT GOING TO FIX THE UNDERLYING PROBLEM AND THEY TOLD ME THAT THE NEXT STEP WOULD BE A PURCHASE OFFER FROM ISUZU TO ME. AFTER HOURS ON THE PHONE AND FAXES SENT TO THEM THEY FINALLY CALLED BACK THREE WEEKS LATER AND TOLD ME THAT THEY AUTHORZED THE DEALER TO MAKE THE RECALL REPAIRS. I AM MORE THAN CONFUSED NOW BECAUSE THE DEALER IS TELLING THAT IT IS GOING TO TAKE PARTS TO FIX THE RECALL BUT ISUZU IS NOW TELLING ME THEY JUST WANT TO TREAT THE RECALL AREA WITH ANTI-CORROSION MATERIAL. I FEEL LIKE BOTH PARTIES INVOLVED WITH THE RECALL ARE NOT ON THE SAME PAGE. TO TOP THAT OFF, ISUZU SAYS THAT THEY WILL NOT TOW MY VEHICLE BACK TO MY RESIDENCE AND IN THIS STATE I CANNOT LEGALLY DRVE THE VEHICLE THAT IS NOW UNINSPECTED. *TR
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THE REAR END OF THE VEHICLE WOULD BOUNCE EXCESSIVELY WHILE DRIVING AT SPEEDS ABOVE 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE REAR SHOCKS WERE REPLACED. THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN BACK TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION:REAR). UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FRAME, WHICH WAS NOT INCLUDED IN THE RECALL, EXHIBITED AN EXCESSIVE AMOUNT OF CORROSION. THE VEHICLE WAS NOT TAKEN IN FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2001 ISUZU RODEO. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED UNDER THE RECALL. THE VEHICLE WAS SITTING IN THE DEALERS POSSESSION FOR APPROXIMATELY 2 MONTHS WITHOUT BEING REPAIRED. THE CONTACT WAS TOLD BY THE DEALER THAT THEY WERE UNSURE OF THE TYPE OF REPAIR TO PERFORM ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
THIS IS MY SECOND VEHICLE WITH A FRAME ROT ISSUE. THE FIRST WAS A 1997 HONDA PASSPORT . THIS ONE IS A 01 ISUZU RODEO . *TR
AFTER MY WIFE CAME HOME FROM WORK, WE DECIDED TO RUN TO THE LOCAL GROCERY STORE TO GET A FEW THINGS. ON OUR WAY BACK, DRIVING AT 25 MPH WE HEARD A LOUD NOISE AND THE CAR BEGAN TO SHAKE VIOLENTLY AND PULL TO THE RIGHT. I IMMEDIATELY PULLED OVER AND WALKED TO A MECHANIC DOWN THE STREET AND ASKED HIM TO DIAGNOSE MY VEHICLES' DAMAGE. HE SHOWED ME THAT A PASSENGER SIDE REAR BRACKET HAD COMPLETELY RUSTED OFF OF THE FRAME. HE THEN POINTED OUT THAT THE REST OF THE FRAME WAS ALSO COMPLETELY CORRODED TO THE POINT OF PUTTING YOUR FINGER THROUGH IT IN CERTAIN AREAS. HE SAID THE DAMAGE WAS NOT REPAIRABLE AND THE VEHICLE WAS NOW JUNK. IT WAS ONLY MINUTES BEFORE OUR ORDEAL THAT MY WIFE WAS DRIVING HOME AT 55 MPH. I CAN ONLY IMAGINE THE OUTCOME IF THIS WOULD HAVE HAPPENED TO HER DURING THIS TIME. *TR
MY 2001 ISUZU RODEO WITH 90,000 HAS COMPLETELY CORRODED UNDERNEATH AND A STEERING BRACKET BECAME DETACHED FROM THE REAR WHEEL WHILE THE CAR WAS BEING DRIVEN IN TRAFFIC. THE ISUZU FACTORY DID RECALL THE CAR, BUT IT HAS BEEN SITTING DISABLED IN MY DRIVEWAY FOR 2 MONTHS NOW AND I DON'T THINK IT CAN BE FIXED (THE ENTIRE UNDERSIDE IS RUSTED OUT). THE COMPANY IS BOTCHING THIS RECALL: THIS IS A VERY DANGEROUS CONDITION. THESE CARS NEED TO BE BOUGHT BACK BY THE COMPANY AND TAKEN OUT OF CIRCULATION. THEY BASICALLY TOLD ME "TOO BAD" WHEN I EXPLAINED THAT BEING UNABLE TO DRIVE THIS CAR IS UNACCEPTABLE: I NEED A CAR! THEY ALSO TOLD ME NOT TO TRY TO GET THE CAR FIXED ON MY OWN. I CAN'T TRADE IT IN, I CAN'T FIX IT, I CAN'T DRIVE IT...I'M BASICALLY SCREWED. I BOUGHT THIS CAR NEW AND AM THE ORIGINAL OWNER. I HAVE ALWAYS TAKEN EXCELLENT CARE OF IT AS FAR AS MAINTENANCE, OIL CHANGES, ETC. THE CAR LOOKS GREAT, THE BODY AND ENGINE ARE FINE, BUT YET, IT IS A TOTAL LOSS, AT ONLY 90,000 MILES. SOMETHING NEEDS TO BE DONE TO GET THIS COMPANY TO MAKE THIS RIGHT FOR THE VICTIMS OF THIS FACTORY DEFECT, THOSE OF US WHO UNKNOWINGLY BOUGHT A CAR THAT WAS DESTINED TO SELF-DESTRUCT IN 9 YEARS. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE DIES IN A HORRIFIC ACCIDENT FROM THIS; IT ALMOST HAPPENED TO ME, BUT I WAS ABLE TO GET OVER TO THE SIDE OF THE ROAD. WHEN THE BRACKET GAVE WAY, THE CAR BEGAN TO SWERVE UNCONTROLLABLY. *TR
TL*THE CONTACT OWNS A 2001 ISUZU RODEO. THE CONTACT STATED THAT THERE WAS MASSIVE RUST ON THE FRAME WHICH CAUSED THE TRAIL ARM BRACKET TO BRAKE AND THE VEHICLE BECAME UNDRIVEABLE. THE VEHICLE WAS WITH AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE COULD BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.