2017 Jaguar F-PACE Complaint Log

MY BRAND NEW JAGUAR PACE ELECTRICAL SYSTEM FAILED. IT TOOK JAGUAR 4 WEEKS TO FIX. WHEN I PICKED UP CAR THE STEERING WAS VERY UNSAFE, SHAKING AND MAKING A NOISES. ANOTHER WEEK GOES WITH OUT MY CAR, A TOTAL OF OVER 30 DAYS AND JAGUAR CLAIMS ITS WAS THE DOOR MAKING NOISE. JAGUAR IS HIDING THINGS AND THE GOVERNMENT NEEDS TO INVESTIGATE!

SINCE I PURCHASED THIS CAR IN JUNE 2017 THE ELECTRICAL SYSTEM AND BRAKE CONTINUE TO FAIL THE CAR HAS BEEN IN DEALER SERVICE SINCE SEPT 15. JAGUAR SEEMS TO THINK ITS NO BIG DEAL. THE CAR JUST COMPLETELY INSTALLS WITH NO WARNING PUTTING MY SELF AND OTHER PEOPLE 'S LIVES AT RISK. THIS IS A HUGE SAFETY FLAW.I HAVE VIDEOS BUT SYSTEM WILL NOT LET ME ATTACH.

THE WINDSCREEN WASHER NOZZLES APPLY WASHER FLUID AT VERY BASE OF WINDSHIELD, 90%+ OF THE FLUID GOES UNUSED, ONLY THE FLUID SPLASHED FROM THE WIPER BLADES PASSING THROUGH THE STREAM GETS TO THE NECESSARY PART OF THE WINDSCREEN. THE UPLOADED PHOTO WAS WITH THE VEHICLE PARKED, IT IS EVEN WORSE AT HIGHWAY SPEEDS. THE PHOTO WAS TAKEN AFTER STEVINSON IMPORTS ADJUSTED THE NOZZLES

PLEASE SEE 11015555, PRINT OUT SHOWS ONLY 1 ATTACHMENT, I HAD TRIED TO ATTACH 2 PHOTOS ALSO

F PACE INCIDENT WHILE TRAVELING EAST ON I-80, JUST PAST THE HIRSCHDALE EXIT, A SUDDEN ROCKING OF THE CAR OCCURRED ON ENTERING AN UPGRADE CURVE WHILE PASSING A TRUCK AT ABOUT 65 MPH. IT WAS THOUGHT TO BE A POSSIBLE BLOWN TIRE AND WE CHANGED LANES TRYING TO GET TO THE RIGHT-HAND (UPGRADE) TRUCK LANE. AS WE CONTINUED UPHILL IN THE TRUCK LANE, THE ROCKING OR SHAKING OF THE STEERING CONTINUED AND WE WERE AFRAID OF LOSING CONTROL OF THE CAR. WE THEN REDUCED SPEED TO ABOUT 50 AND PUT ON THE EMERGENCY FLASHERS. WE CONTINUED ON FOR ANOTHER MILE OR TWO AND DECIDED TO STOP JUST ABOVE THE FLORISTON EXIT IN THE TRUCKEE RIVER CANYON - POSSIBLY TO CALL FOR HELP. BUT THIS LOCATION WAS VERY DANGEROUS FOR ANY ASSISTANCE, SO WE RE-STARTED THE CAR AND CONTINUED HOME TRAVELING ABOUT 55 MPH. AT THESE LOWER SPEEDS, THERE WAS NO FURTHER ROCKING OF THE CAR OR STEERING PROBLEM. THERE WERE NO WARNING LIGHTS OR OTHER SIGNALS (AT ANY TIME) IN THE CONTROL PANEL TO INDICATE A SYSTEM MALFUNCTION. WE LATER EXPERIENCED COMPLETE POWER STEERING FAILURE, FORTUNATELY AT STARTUP. PROBABLE ELECTRO-MECHANICAL SYSTEM FAILURE

DEFECTIVE DIFFERENTIAL AND DEFECTIVE DIFFERENTIAL CAP/SEAL.

I BOUGHT NEW 2017 JAGUAR F-PACE. BEEN INVOLVED IN 2 ACCIDENTS. NEITHER TIME DID AIR BAGS INFLAT. AIR BAG LIGHT WENT OFF AND SEAT BELTS LOCKED UP SECOND TIME. ONLY 4 SEAT BELTS LOCKED UP. ONLY I THE DRIVER WAS IN THE CAR. PASSENGER SIDE WASN'T LOCKED UP JUST DRIVER AND ALL 3 REAR SEATS. I AM CONCERNED ABOUT THE SAFETY OF MYSELF AND PASSENGERS IF I HAVE ANY. 1ST ACCIDENT 10 DAYS AFTER OWNING THE CAR. SECOND WAS 9 MONTHS. I HAVE NEVER HAD ACCIDENT MY FAULT WITH ANOTHER VEHICLE TIL OWNING THIS CAR. NOW 2 IN 8 MONTHS! BOUGHT CAR ON JUNE 30TH. 2016

THE REAR TAILPIPES PROTRUDE BEYOND THE REAR BUMPER COVER WHICH CAUSES BURNS WHEN LOADING/UNLOADING CARGO FROM THE REAR COMPARTMENT. THERE IS A TENDENCY TO LEAN AGAINST THE REAR COVER WHEN LOADING/UNLOADING CARGO THUS COMING INTO CONTACT WITH THE TAILPIPES. VEHICLE WAS STATIONARY, PARKED AND RECENTLY TUNED OFF.

TL* THE CONTACT OWNS A 2017 JAGUAR F-PACE. THE CONTACT STATED THAT THE REAR REVERSE CAMERA AND SENSORS FAILED TO OPERATE INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL AND MONITOR BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE FAILED HOWEVER, THE FAILURE WAS UNABLE TO BE REMEDIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.

THE VEHICLE HAS AN ENGINE "AUTO STOP" FEATURE ENABLED BY DEFAULT. WHEN THE VEHICLE COMES TO A COMPLETE STOP, THE ENGINE SHOTS OFF AND WHEN THE FOOT IS REMOVED FROM THE BREAK, THE ENGINE STARTS. THERE IS AN APPROXIMATE 1 TO 1.5 SECOND DELAY IN THE ENGINE RESTARTING. UNLESS THE DRIVER INTENTIONALLY DISABLES THIS FEATURE EVERY TIME THEY GET INTO THE CAR, IT REMAINS ENABLED. THIS IS A SAFETY CONCERN. IN CITY TRAFFIC WHEN I WAS STOPPED AT AN INTERSECTION STOPPED IN THE INTERSECTION WAITING TO MAKE A LEFT TURN. THE ENGINE HAD SHUT OFF. I HAD TO RAPIDLY ACCELERATE TO AVOID A VEHICLE AND THE CAR HESITATED WHILE THE ENGINE RESTARTED. THIS HESITATION NEARLY CAUSED A SERIOUS ACCIDENT AS I WAS BARELY ABLE TO AVOID THE OTHER VEHICLE. IF A DRIVER FORGETS DO DISABLE THIS FEATURE, THEY ATE AT RISK OF A SERIOUS OR FATAL ACCIDENT.