2022 Jaguar F-PACE Complaint Log

Purchased 2022 Jaguar Fpace SVR, delivered in June with no spare key. Ray Catena Jaguar advise Jaguar would supply spare key soon. It is now November and still no spare key. Jaguar Corporate Customer Service, Mahwah, NJ gave a poor response "contact your Retailer Parts Department." Ray Catena did not appreciate that response because Parts Department has no information on spare key. Then sent a email to Yesenia Machuca, Jaguar Public Relations Specialist-not even courtesy of reply. This is a Safety issue "stranded requiring spare key".

The contact owns a 2022 Jaguar F-Pace. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the visibility and prevented the safe operation of the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2022 Jaguar F-Pace. The contact stated that while at a complete stop, the vehicle would intermittently shift into neutral(N) independently without warning. Due to the failure, the vehicle would fail to accelerate forward upon the depression of the accelerator pedal. The contact would be forced to shift the vehicle into park(P) and then into drive(D) in order to resume normal driving operation. The vehicle had yet to be serviced or diagnosed for the failure. The dealer nor the manufacturer had been notified about the failure. The failure mileage was approximately 1,000.