2024 Jaguar I-PACE Complaint Log

We told a driver with Waymo months ago when he was mapping the pickup route for the Waymos NOT to have them come in our very busy driveway. He did not do as we requested and from that point on they have been coming into our driveway which is private property. If you could please advise them not to enter our driveway that would be great. I have witnessed them beep their horns repeatedly when there's traffic in the driveway which disturbs our guests and they've also backed out of the entrance of our driveway on several occasions which is very dangerous. They used to pickup on the street which was working out just fine before they started coming into our private property and we would like them to go back to picking them up there please! Thank you!

It almost drove into a semi truck with trailer making a turn. It then stopped despite multiple cars behind it and obviously having a green light. It was also near an intersection and if things were busy this might have caused an accident. It was the smart and calm defensive driving of multiple people and the truck driver that prevented an accident. It shouldn’t have to require that and my city streets shouldn’t be used as an experiment using vehicles that could be deadly. NHTSA should not wait for a great tragedy and loss of life to take action on these vehicles with nobody inside them. I have the video of it stopping for no reason but only after the incident began.

How was your safety or the safety of others put at risk? On multiple occasions, the vehicle crossed solid white lines during active traffic, made illegal turning maneuvers at intersections without yielding properly, and consistently camped in the passing lane at speeds below the flow of traffic. This forced other vehicles to pass on the right and created unpredictable merge scenarios that increased collision risk for surrounding drivers. Did emergency crews respond to the incident? No emergency crews responded to these specific violations, though they represent ongoing safety concerns during routine operation. Were there any warning lamps, messages, sounds, or other symptoms of the problem prior to the failure, and when did they first appear? No warning indicators were present. The vehicle operated normally from a system status perspective while committing the traffic violations. The illegal maneuvers occurred without any passenger notification or system alert. Was there a collision or impact with another vehicle, cyclist, pedestrian or stationary object? No collision occurred, but the illegal maneuvers created near-miss scenarios with other vehicles forced to react to unpredictable behavior. Was there a traffic violation? Yes. Multiple traffic violations including crossing solid white lines, illegal intersection maneuvers, and improper lane usage (camping in the passing lane).

I rode a Waymo for about 5 miles in Burlingame, CA today. On [XXX] near the intersection of [XXX] , at approximately [XXX] on [XXX], I witnessed a safety incident. The car was driving west on [XXX] . The road is one lane in each direction. The right-hand lane was closed for road work. As my car approached the lane closure, a road worker waved at my car to indicate it to stop. This was because only one lane was open to traffic and was being used for alternating two-way traffic. The car did not stop or even slow down much and shifted to the left (oncoming) lane and continued driving. Thankfully there were no cars coming in the opposite direction but this was a very unsafe maneuver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact called about failures with 2024 Jaguar I-Pace vehicles. The contact stated that on four separate occasion had experienced failures with Waymo powered Jaguar vehicles. The contact stated that while exiting a one-way circle, a Waymo vehicle started driving towards her vehicle in the wrong direction. The Waymo vehicle eventually stopped right before crashing into the bumper of the contact's vehicle. The contact then stated that the Waymo reversed independently and parked in the corner of the circle. The contact stated that in another incident, a Waymo vehicle failed to stop at a 4-way intersection and drove through stop sign. In addition, the contact stated that while driving in her lane at a slow speed, a Waymo vehicle entered the contact's lane and cut the contact off. Additionally, the contact stated that while driving at a moderate rate of speed, another Waymo vehicle stopped far beyond the stop sign line and was in the contact's lane. The contact was forced to drive around the Waymo vehicle to avoid crashing into the vehicle. The contact expressed grave concerns about these vehicles and believed that these vehicles were a danger to public safety.

Waymo ran a red light at [XXX] on [XXX] in Santa Monica, CA. It was traveling probably 20-25 mph (less than the speed limit) and could have easily stopped after the light turned yellow at [XXX] . Instead it continued through the intersection while the light turned red. I was a pedestrian waiting to cross and was delayed by the Waymo. I could have been hit if I entered with the walk signal. Please see video here: [XXX] . I reported this to Waymo. They refused to acknowledge the mistake or explain what specific actions they were taking in response. While this situation was not exceptionally dangerous, that was partly because I took caution. A human driver may slightly misjudge this sort of situation, but I cannot understand why an autonomous vehicle would do it. It was not a challenging driving situation for a computer to solve if it is generally trying to operate within the rules. I am concerned that Waymo is cheating a bit on red lights on purpose to save time. I strongly support autonomous vehicles for safety, but they only help if companies take the rules seriously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)