2009 Jaguar XF Complaint Log

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER WITHOUT WARNING. THE CONTACT MENTIONED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL, THE FAILURE WOULD RECUR. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED. THE CONTACT MENTIONED THAT HE ADDED FUEL TO THE VEHICLE AND IT FUNCTIONED NORMALLY AFTERWARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V424000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 96,000. KMJ UPDATED 07/22/14 MA

WHILE DRIVING AT NIGHT WITH HEADLIGHTS ON, SIGNALING A LEFT TURN WITH TURN SIGNAL ARM THE HEADLIGHTS GOES OFF. *JS

I HAVE ENJOYED THIS VEHICLE OVERALL EXCEPT FOR THREE ISSUES LIMITED TO QUALITY. THE NAV UNIT FAILED SHUTTING DOWN THE ENTIRE FIBER OPTIC NETWORK AND THE DASH PAD DELAMINATED. THE FRONT LCA BUSING ARE ALSO PROBLEMATIC. *TR

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND SPEAKERS MALFUNCTIONED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 08V607000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO A DEALER FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE INSTRUMENT CLUSTER CONTROL MODULE SOFTWARE WOULD NEED TO BE RECONFIGURED BUT HER VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 42,000.

THE DASHBOARD IS BUBBLED UP AND SEPARATED CAUSING DECREASED VISIBILITY DUE TO GLARE FROM GLUE AND POSSIBLE OBSTRUCTION OF AIRBAG DEPLOYMENT DUE TO DASHBOARD WARPING. AFTER BEING INSPECTED BY DEALER, ONLY OPTION GIVEN WAS TO REPLACE THE DASHBOARD WHICH IS NOT COVERED BY WARRANTY. ALSO WOOD GRAIN INTERIOR TRIM SPLINTERS ON DASHBOARD BELOW NAVIGATION SCREEN, IN DOOR INSERT PANELS AND IN CENTER CONSOLES CAUSING CUTS AND SPLINTERS. THIS ALSO WAS NOT COVERED BY WARRANTY. *TR

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AS THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAILABLE.

FAULTY TRANSMISSION.....THE VEHICLE WILL NOT ENGAGE IN DRIVE. EACH TIME THE VEHICLE COMES TO A STOP THE VEHICLE WILL SHIFT INTO NEUTRAL. YOU WILL THEN HAVE TO TURN THE VEHICLE OFF AND BACK ON TO GO FORWARD. BUT WHEN THE VEHICLE COMES TO STOP THE VEHICLE SHIFTS OUT OF GEAR AGAIN. A NEW TRANS IS NEEDED DUE TO THE 3RD AND 4TH GEARS NO ENGAGING. THE VEHICLE IS LESS THAN FIVE YEARS OLD, ALTHOUGH IT HAS OVER 140K MILES. THIS SEEMS TO BE A RECURRING THEME WITH THE XF MODEL. THIS VEHICLE HAS ALWAYS BEEN SERVICED AT A JAGUAR DEALER AND FOR THE VEHICLE TO REQUIRE A NEW TRANSMISSION IS VERY SADDENING. HOW DOES A LUXURY BRAND FAIL SO MUCH WITH THE POWERTRAIN. *TR

I HAVE EXPERIENCED MULTIPLE MALFUNCTIONS OF THE TPMS SYSTEM. ALL FOUR TIRES ARE INFLATED TO MFR SPECIFICATIONS YET THE INSTRUMENT PANEL INTERMITTENTLY REPORTS A FAULT.

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP AT AN INTERSECTION, HE ENGAGED THE BRAKES AND THE BRAKE PEDAL SUNK INTO THE FLOORBOARD. THE CONTACT ALSO MENTIONED THAT THE TRANSMISSION FAILED TO SHIFT INTO GEAR. IN ADDITION, THE CHECK ENGINE WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CATALYTIC CONVERTER WAS DEFECTIVE, THE BRAKE LINES WERE CORRODED AND THE GEAR BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 71,000. *TR

BEGAN NOTICING A SMALL WHINE IN THE DIFFERENTIAL, MORE OBVIOUS AT LOW SPEED. LEVEL OF NOISE INCREASED RAPIDLY. CALLED DEALER FOR AN APPOINTMENT 10/22/12 SAW THEM THAT DAY AND THEY VERIFIED THE PROBLEM. CALLED JAGUAR FOR AUTHORIZATION. NOTIFIED BY JAGUAR ON 10/23/12 FULL AUTHORIZATION TO REPLACE THE ENTIRE DIFFERENTIAL. DEALER ADVISES AN ANTICIPATED TWO DAY DELIVERY TIME FOR REPLACEMENT. NOTE: COMPLETELY SATISFIED THAT THE DEALER WAS HELPFUL IN SUCH RAPID AUTHORIZATION AND TURN AROUND OF REPLACEMENT PARTS.MY UNDERSTANDING IS THAT USUALLY A DIFF. FLUID ANALYSIS AND "OTHER REMEDIES" ARE SUGGESTED PRIOR TO A MAJOR COMPONENT REPLACEMENT. I ANTICIPATE RECEIVING THE CAR BACK FRIDAY THE 26TH, OR THE FOLLOWING MONDAY. THEY ALSO NOTIFIED ME OF A TAIL LIGHT RECALL WHICH HAD NOT BEEN DONE, WHICH I HAD NOT BEEN ADVISED OF BY JAGUAR. *TR

TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING 15 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL REGULATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND DIAGNOSTIC TESTING. THE DEALER DIAGNOSED THAT THE FAILURE WAS AN INTERNAL FAILURE INSIDE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

MY LEATHER DASH BOARD IS BUCKING AND PULLING AWAY FROM DASH .I INFORMED JAGUAR ABOUT TWO YEARS AGO AND THEY SAID SINCE I DIDN'T PURCHASE IT FROM THERE DEALERSHIP IT NOT THERE PROBLEM.

DASHBOARD STARTS TO BUBBLE UP AND COME APART WITHOUT ANY WARNING. *TR

ON 05/02/2012. I WAS PREPARING TO PARK MY 2009 JAGUAR FX, CAME TO COMPLETE STOP... WHEN IT SUDDENLY ACCELERATED, I HAD THE BRAKE ON, I COULD BARELY HOLD IT BACK ,IT JUMPED THE CURB .....I COULD NOT STOP THAT CAR ,IT WAS TRYING TO CLIMB A CHAIN LINK FENCE... THE ONLY THING THAT STOP THE CAR WAS WHEN I HIT THE STEEL POLE...THERE WAS $8,200.00 WORTH OF DAMAGE DONE TO THIS CAR.... MY SON AND I WERE NOT HURT ,BUT WE COULD HAVE BEEN IF IT WOULD HAVE BROKE THUR THAT FENCE... WE WOULD HAVE WENT DOWN A EMBANKMENT AND MIGHT OF HIT A TREE, OR ROLLED OVER.... MY HUSBAND HAD IT TOWED TO JAGUAR DEAL WHERE THEY SAID "THEY COULDN'T FIND A THINK WRONG WITH IT".. NOW, I HAVE THIS DANGEROUS CAR AND I'M SCARED TO DEATH TO DRIVE IT AGAIN.... I WILL HAD TO DRIVE IT, BECAUSE I HAVE TO MUCH MONEY IN IT ..BUT, I WILL NEVER ALLOW ANYONE TO RIDE IN IT EVER AGAIN.... I WILL NEVER PUT THERE LIVES IN DANGER.... PLEASE, IF YOU HAVE ONE THESE DEVIL CARS BE CAREFUL AND BE AWARE OF THIS PROBLEM.. *TR

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE ATTEMPTING TO PARK. THE BRAKES WERE ENGAGED WHILE THE FAILURE OCCURRED. THE VEHICLE ACCELERATED FORWARD UNTIL CRASHING INTO THE REAR END OF ANOTHER VEHICLE. THE CONTACT ALSO STATED THAT IT TOOK EXTREME FORCE TO SHIFT THE GEAR SHIFT INTO DRIVE, WHICH CAUSED THE VEHICLE TO LOSE ACCELERATION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE POLICE DEPARTMENT WERE PRESENT. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 43,000.

THE SENSOR FOR THE LIGHT OVER MY REAR VIEW MIRROR KEEPS FLICKERING. I HAD THE SENSOR REPLACED WHEN I INITIALLY PURCHASED THE VEHICLE. THE SENSOR APPARENTLY IS UNSTABLE AND NEEDS REPLACING AGAIN. THE LIGHT CONSTANTLY FLICKERS CAUSING VISIBILITY TO BE DIFFICULT IN SEEING ONCOMING TRAFFIC. THIS SEEMS LIKE IT WOULD BE A HUGE SAFETY ISSUE THAT CAN RESULT IN AN ACCIDENT. *TR

CAR STALLS UPON A "WARM" START. MAY REQUIRE 2 ATTEMPTS FOR THE CAR TO STAY RUNNING. TOOK IT TO THE DEALERSHIP 3 TIMES AND BECAUSE THE PROBLEM IS INTERMITTENT, THEY WERE UNABLE TO REPLICATE THE PROBLEM. I WAS TOLD BY THE DEALERSHIP THAT JAGUAR NORTH AMERICA IS AWARE OF THE PROBLEM BUT THERE IS NO FIX AVAILABLE AT THIS TIME. *TR

I WAS DRIVING IN A PARKING LOT AND CAME TO A STOP BUT THE CAR THEN ACCELERATED AND I HAD BRAKE HARD TO HOLD THE CAR BACK. I PUT THE CAR INTO PARK. WHEN I ATTEMPTED TO PUT THE CAR INTO GEAR AGAIN, I COULD NOT MOVE THE SHIFTER. I TURNED THE CAR OFF AND RESTARTED IT, AND THE CAR RAN FINE THE REST OF THE EVENING. THE NEXT DAY, I WAS AGAIN IN A PARKING LOT AND AS I TRY TO PARK, THE ENGINE ACCELERATES WILDLY. I WAS ABLE TO HOLD THE CAR WITH THE BRAKES AND PUT IT INTO PARK. ONCE IN PARK, THE ENGINE CONTINUED TO REV. THE SHIFTER WAS NOW STUCK. I TAPPED THE SHIFTER AND THAT ALLOWED ME TO SHIFT THE CAR AND THE ENGINE WENT TO NORMAL OPERATION. AS OF 12/11, THE PROBLEM HAS NOT HAPPENED AGAIN. I WILL BE TAKING THE CAR TO MY DEALER FOR DIAGNOSIS. *TR

THE TRANSMISSION LOCKED INTO NEUTRAL AND COULD NOT BE MOVED INTO ANY OTHER GEAR. AN INTERNET SEARCH WILL SHOW THAT THIS HAPPENS OFTEN WITH THE 2009 JAGUAR XF. *TR

ON THE NIGHT OF JULY 2ND. 2011, I STOPPED MY 2009 JAGUAR XF IN A PARKING LOT. I WAS UNABLE TO TURN THE GEAR DIAL SELECTOR FROM S (SPORTS) AND NOTICED A WARNING WHICH SAID GEARBOX FAULT. I TURNED OFF THE ENGINE AND APPLIED THE PARKING BRAKE. I WAS UNABLE TO RESTART THE CAR AS THE TRANSMISSION WAS STILL ENGAGED. I WAS UNABLE TO USE THE INTERNET ON MY CELL PHONE BUT CALLED A FRIEND WHO GOOGLED THE PROBLEM AND TOLD ME TO WAIT A WHILE. I DID THIS AND WAS ABLE TO OPERATE THE GEAR SELECTOR DIAL AND CONTINUE THE 30 MILES TO MY HOME. ON PARKING AT MY HOME THE SAME THING HAPPENED AND I WAS UNABLE TO DISENGAGE THE TRANSMISSION SELECTOR DIAL. ON EXITING THE CAR A WARNING SIGN INDICATED THAT THE TRANSMISSION WAS STILL ENGAGED. I TURNED OFF THE ENGINE AND WAITED AND WAS AGAIN ABLE TO DISENGAGE THE TRANSMISSION. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE AND COULD HAVE SIGNIFICANT CONSEQUENCES IF THE TRANSMISSION GOT STUCK IN REVERSE WHEN IN A BUSY PARKING LOT OR ON A BUSY ROAD. I HAVE HAD OTHER PROBLEMS RELATED TO POWER DRAINAGE ON THIS VEHICLE WHICH RENDERED IT UNABLE TO BE OPENED OR START. I NO LONGER TRUST THIS CAR UNTIL THE ITEM IS FIXED AND SINCE THIS IS A JULY 4TH WEEKEND MY ALTERNATE TRANSPORTATION OPTIONS ARE LIMITED. THIS TRANSMISSION FAILURE IS SERIOUS IN MY OPINION. *TR

THE REAR LED BULBS GOES OUT ONE BY ONE UNTIL THERE ALL OUT LEAVING YOU WITH NO OTHER CHOICE BUT TO REPLACE THE ENTIRE TAIL LIGHT LENS. *TR

I PURCHASED THE 2009 JAGUAR XF SUPERCHARGE AND I HAD MULTIPLE STALLS IN THIS VEHICLE , WHERE IT WOULD STOP WORKING AND THE READING BOARD WOULD READ DEFAULT SYSTEM AND WOULD NOT START FROM ANYWHERE TO 2-20 MINUTES. I TOOK THE VEHICLE IN OF COURSE SEVERAL TIMES AND THEY ONLY INDICATED IT ONE TIME ON ONE INVOICE, EVEN THOUGH I HAD THE RECURRING ISSUE WITH THIS CAR. I FINALLY TOOK A VIDEO AND GAVE IT TO THE JAGUAR SHOP IN WALNUT CREEK (EUROPEAN JAGUAR), AND THEY SENT THE VIDEO TO THE MANUFACTURE. I WAS CONTACTED BY LETTER BY THE MANUFACTURER SAYING SORRY FOR YOUR TROUBLE. I ALSO SPOKE TO [XXX] MY ADVISOR WHO EXPLAINED THAT THE MANUFACTURE NEW THE PROBLEM. NOTHING SEEMED TO FIX THIS ISSUE AND FINALLY ON MAY 3, 2011, I WAS TRAVELING ON 580 WESTBOUND AND THE CAR EXPLODED INTO FLAMES. I ESCAPED BUT WITH INJURIES TO THE RIGHT WRIST AND RIGHT KNEE, AND LEFT ANKLE, NEEDING SURGERY AND PTSD. I WAS TOLD THAT MY VEHICLE HAD THE SAME TYPE OF 2010 MODELS THAT WERE RECALLED, AS TO THE GAS FLANGE /GAS TANK SYSTEM, THAT COULD BE RELATED. I, HOWEVER WANT TO MAKE A COMPLAINT BECAUSE FOR THE SAFETY OF OTHERS AND IF MY CHILDREN WHO WERE IN THE VEHICLE EARLIER THAT MORNING AT 7:50 AM , THEY WOULD HAVE ENDED IN TWO DEATHS, LIKELY THREE TRYING TO RESCUE THEM. THE EXPLOSION OCCURRED AT APPROXIMATELY 10;30 A.M. ON MAY 3, 2011. I WOULD LIKE TO THANK YOU FOR YOUR TIME AND COOPERATION IN TAKING THE COMPLAINT. I CAN FORWARD PHOTOS AND ANYTHING ELSE YOU WOULD REQUIRE IF NEEDED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF REVERSE OR SHUT OFF. IN ORDER TO EXIT THE VEHICLE THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE. THE CONTACT ALSO STATED THAT THE GEAR SHIFT ON THE VEHICLE WAS MANUFACTURED AS A DIAL, AND THE DIAL WOULD NOT TURN OUT OF REVERSE. A TOW TRUCK DRIVER ASSISTED THE CONTACT WITH SHIFTING THE VEHICLE OUT OF REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENTIRE GEAR SHIFT MECHANISM WAS REPLACED. APPROXIMATELY TWO MONTHS LATER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 16,000.

TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO A DEALER WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. UPDATED 4/1/11 *CN UPDATED 05/31/11

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSTIC THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER REPLACED THE GEAR SHIFT AND THE TRANSMISSION CONTROL SENSOR. THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO STALL. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT TO TAKE TO VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.

WE JUST BOUGHT A 2009 JAGUAR XF TWO WEEKS AGO. YESTERDAY WHEN PULLING INTO THE DRIVEWAY, THE CAR'S ENGINE SURGED AND I WENT THRU THE GARAGE DOOR AND DIDN'T STOP UNTIL I HIT THE KITCHEN CABINETS, ALL THE WHILE, PRESSING ON THE BRAKE. THERE ARE SKID MARKS FROM THE BEGINNING OF THE DRIVEWAY UNTIL THE CAR STOPPED. NO ONE WAS HURT THANK GOD, BUT COULD HAVE BEEN SERIOUS IF I HAD BEEN ON THE FREEWAY OR ANYWHERE FOR THAT MATTER. WE HAD THE CAR TOWED TO THE DEALERSHIP AND AS OF THIS MOMENT, WE HAVE NOT HEARD WHAT THE REASONING IS BEHIND THIS ENGINE SURGE. *TR

THE TRANSMISSION STICKS IN DRIVE. JAGUAR SERVICE ACTION K048 WAS PERFORMED AFTER ABOUT THE FOURTH TIME IT STUCK IN GEAR. AFTER DEALER HAD CAR FOR SEVERAL DAYS ONLY 2 HOURS AFTER PICKING IT UP IT WAS DRAGGED WITH THE WHEELS LOCKED UP BACK ON THE TOW TRUCK WITH THE TRANSMISSION STUCK IN DRIVE. THE CAR HAS BEEN AT THE DEALER NOW FOR 15 DAYS AND ALL WE ARE BEING TOLD IS THAT THE TRANSMISSION CONTROL SWITCH (TCS) IS BROKEN AND THERE ARE NO REPLACEMENTS AVAILABLE. WE WERE NOT EVEN GIVEN ANY ESTIMATE OF WHEN THE CAR WILL BE REPAIRED OR IF IT CAN BE REPAIRED. THIS IS A VERY SERIOUS SAFETY DEFECT WITH THIS TRANSMISSION I HAVE READ ENOUGH BLOGS TO KNOW THAT ALL XF'S HAVE THIS TRANSMISSION DEFECT AND THIS SHOULD BE A MAJOR RECALL ITEM. I'M GOING TO ASK JAGUAR TO PURCHASE THE CAR BACK. *TR

REAR BRAKE ISSUE. TOOK MY 2009 XF TO THE DEALER FOR AN OIL CHANGE. I WAS INFORMED THAT THE REAR BRAKES WERE GONE AND THE TIRES NEEDED TO BE REPLACED. I WAS INFORMED BY THE DEALER THAT THE REAR BRAKES ARE LUCKY TO GET 7500 MILES. "IT JUST THE WAY IT IS". I HAD THE BRAKES CHANGED & TOOK THE CAR TO A HIGH PERFORMANCE ALIGNMENT SHOP. 1ST WE FOUND THE DEALER NEVER ALIGNED THE TIRES "EVEN THOUGH THEY WERE PAID BY JAG TO DO SO" NEXT HE DISCOVERED THAT THE EMERGENCY BRAKE NEVER COMPLETELY RELEASES & THAT'S WHY YOUR BURNING OUT BRAKES. IF YOU DRIVE THE CAR OVER 150 -200 AT ONE TIME TRY PLACING YOU HAND ON THE EMERGENCY BRAKE. YOU'LL RECEIVE 2ND DEGREE BURNS FROM THE HEAT TRANSFER OF THE EMERGENCY BRAKE DRAGGING. WHEN I TOLD THIS TO THE DEALER ON MY VERY FIRST VISIT, I WAS TOLD JAG KNEW ABOUT THIS, BUT HAD NO FIX. MY RECOMMENDATION IS STAY AWAY FROM JAG. *TR

TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT EXCESSIVE SHAKING AND VIBRATING COULD BE FELT FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 38,100. UPDATED 06/03/11 *BF THE CONSUMER BELIEVED THE VEHICLE HAS AN ELECTRICAL PROBLEM. THE GAS TANK DOESN'T OPEN AT TIMES. THE VEHICLE WOULD HESITATE AND LUNGE FORWARD, THE TIRES SEEMED TO BE OUT OF ROUND AND THE WINDSHIELD WIPERS NEEDED TO BE REPLACED. UPDATED 11/28/11

TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING AT SPEEDS OF 10 MPH IN A PARKING LOT, THE ELECTRONIC SHIFT LEVER WOULD NOT SHIFT OUT OF THE DRIVE POSITION. THE CONTACT THEN SHUT OFF THE ENGINE BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE THE ELECTRONIC SHIFT LEVER WAS REPLACED. THE FAILURE MILEAGE WAS 14,990 AND THE CURRENT MILEAGE WAS 15,680.

HAD MY 2009 JAGUAR XF TO DEALER FOR SCHEDULED SERVICE ON 2-18-10. CAR HAD 12,000 ON IT. DISCOVERED REAR DISC BRAKE PADS WERE WORN OUT NEEDING REPLACEMENT. FRONT PADS LOOKED JUST FINE. REAR PADS SHOULD NOT DEGRADE IN ONLY 12,000 MILES. WAS TOLD THIS IS NORMAL AS THE REAR BRAKES HANDLE MOST OF THE STOPPING POWER. MY UNDERSTANDING HAS ALWAYS BEEN IT'S THE FRONT BRAKES WHICH DO MOST OF THE WORK. THIS CAR DOES NOT HAVE A BUILT IN WARNING INDICATING THE PADS ARE WORN, AND LOSING THE REAR BRAKES PREMATURELY COULD RESULT IN AN ACCIDENT. WHATEVER IS CAUSING THE REAR BRAKE PADS TO DEGRADE SO QUICKLY NEEDS TO BE REMEDIED. *TR

THE LIFE OF A JAGUAR XF 2009 DISCS ARE LESS THAN TWO YEARS. WE SEND IT TO THE JAGUAR SERVICE AND THEY SAID THE MODEL THAT YEAR DIDN'T CAME WITH SENSOR THAT IS WHY THE DISC GETS DAMAGE. THE PROBLEM IS THE CUSTOMER DOESN'T KNOW WHEN THE PADS HAVE TO BE CHANGE BECAUSE IT DOESN'T MAKE THE NOISE TO TELL YOU THE PADS AND THE DISC ARE FAILING. IN OUR CASE THEY CHANGE ARE PADS AND DISC AND IN LESS THAN THREE MONTH THE DISC ARE SCRATCH AND DAMAGE BECAUSE OF THE PADS. VERY IMPORTANT WE HAD TO PAY $800.00 THEY SAID THAT IT IS NOT IN WARRANTY. AND THE PADS TO AND THE CAR ONLY RAN 2,000 MILES. THE SCARY THING IS YOU ARE DRIVING AND YOU DON'T KNOW IF THE PADS AND DISC ARE GOOD OR BAD AND IT CAN OCCUR AN ACCIDENT. *TR

TL*THE CONTACT OWNS A 2009 JAGUAR XF. ON DECEMBER 7, 2009 WHILE THE ENGINE WAS ON, WITH HIS FOOT ON THE BRAKE PEDAL WITHIN SECONDS THE ENGINE BEGAN TO IDLE EXCESSIVELY AND THE VEHICLE STARTED TO SHAKE. HE CONTINUED TO PRESS THE BRAKE PEDAL TO PREVENT HITTING THE VEHICLE IN FRONT OF HIM. HE HAD TO PUT THE VEHICLE IN NEUTRAL, THEN PARK AND TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE WITH HIS FOOT ON THE BRAKE PEDAL AND HAD NO FURTHER INCIDENTS. THE VEHICLE WAS TOWED TO THE DEALER. THE DIAGNOSIS DID NOT LOCATE A FAILURE. THE FAILURE MILEAGE WAS 11,814 AND THE CURRENT MILEAGE WAS 13,000.

2009 JAGUAR XF - SUDDEN ACCELERATION ISSUE ON THREE SEPARATE OCCASIONS. DRIVING ABOUT 20 MPH AND THE CAR ACCELERATED - ABLE TO STOP THE CAR BY PRESSING DOWN FULLY ON THE BRAKES. IT DID NOT RESPOND AT FIRST AND THEN SOMETHING SHIFTED AND THEN THE BRAKES WORKED. WITH FIVE MINUTES, IT DID IT AGAIN AND THE ONLY WAY TO STOP THE CAR WAS TO SLAM IT INTO PARK. THE CAR WAS TOWED INTO THE DEALER AND THE BLACK BOX INFORMATION DOWNLOADED TO THE MANUFACTURER. NO FAULT CODES FOUND AND THEY COULD NOT DUPLICATE THE PROBLEM. IT HAS SINCE DONE IT ONE MORE TIME AND THE EMERGENCY BRAKE STOPPED THE CAR. THE MANUFACTURER IS CLAIMING THAT BOTH THE BRAKE AND THE GAS WERE DEPRESSED AT THE SAME TIME. *TR

TAKATA RECALL I WAS NOTIFIED THAT THE PARTS ARE CURRENTLY UNAVAILABLE TO FIX THE ISSUE, BUT THAT THE PROBLEM MAY CAUSE SERIOUS INJURY OR DEATH. IT SEEMS THAT IN THE EVENT OF A PROBLEM OF THIS NATURE, IF A REMEDY IS NOT AVAILABLE, THERE SHOULD BE AN ALTERNATIVE, FOR EXAMPLE COMPENSATION THAT HELPS AFFECTED DRIVERS RENT OR BUY A DIFFERENT VEHICLE. I AM CONCERNED AS I NEED TO CONTINUE TO DRIVE MY VEHICLE, BUT IT HAS BEEN COMMUNICATED THAT IT IS UNSAFE. WHAT RECOURSE IS AVAILABLE TO ME / US?

2009 JAGUAR XF - WHEN BRAKE PEDAL IS DEPRESSED, IT GOES PAST THE ACCELERATOR PEDAL CAUSING THE FOOT TO HIT THE ACCELERATOR AND THE BRAKE AT THE SAME TIME. MORE PRESSURE ON THE BRAKE CAUSES MORE PRESSURE ON THE ACCELERATOR. HAS HAPPENED THREE TIMES AT VERY LOW SPEEDS DURING PARKING. JAGUAR SAYS THEY ARE AWARE OF THE PROBLEM BUT THERE'S NOT A FIX. "BE CAREFUL" THEY SAY.*TR

TL*THE CONTACT OWNS A 2009 JAGUAR XF. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. HIS VEHICLE SUSTAINED MODERATE DAMAGE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED, BUT HE WAS NOT INJURED. THE CAUSE OF THE AIR BAG FAILURE HAS NOT BEEN DETERMINED. THE CONTACT HAS NOT RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 7,000.

TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY EXHIBITS A NO START CONDITION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE ENTIRE COMPUTER SYSTEM MEMORY WAS REPLACED. AFTER THE REPAIR, THE FAILURE RESURFACED. THE DEALER WAS NOTIFIED; HOWEVER, THE TECHNICIANS HAVE BEEN UNABLE TO IDENTIFY THE CAUSE NOR REMEDY THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 10,000.

I LEASED A NEW 2009 JAGUAR XF ON 3/17/08. THE CAR HAD ONE NOTICEABLE SERIOUS DESIGN DEFECT THAT WILL CERTAINLY KILL SOMEONE EVENTUALLY. I REPORTED IT TO THE DEALER, SALE, SERVICE, AND REGIONAL JAGUAR. THE CAR HAS THE NEW "PADDLE" SHIFTING LEVERS BEHIND THE STEERING WHEEL AT 3 O'CLOCK AND 9 O'CLOCK POSITIONS. IT IS NEARLY IMPOSSIBLE TO DRIVE THE CAR WITHOUT ACCIDENTALLY HITTING THE PADDLES -SOMETIMES AT INOPPORTUNE MOMENTS, SOMETIMES AT HIGH SPEED. *TR

2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE GLUE / BONDING AGENT APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS IT PROGRESSES AND SPREADS LIKE CANCER. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING AGENT, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING AGENT, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2009-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2009. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.