2010 Jaguar XF Complaint Log

2010 JAGUAR XKR (NOTE THAT YOUR FORM LATER ONLY ALLOWS AN XF TO BE CLICKED IN ORDER TO PROCEED SO I DID THAT). ON 2-21-10 CAR 1/2 FULL OF GAS. STARTED CAR AND DROVE TWO BLOCKS WHEN SUDDENLY THE ENGINE SHUTOFF AND AMBER ENGINE SYMBOL ("ENGINE MALFUNCTION") LIGHT CAME ON. ABLE TO MOVE STEERING WHEEL A LITTLE (NO POWER STEERING) AND COASTED TO STOP--DOING ABOUT 30 MILES PER HOUR WHEN THE ENGINE SUDDENLY AND WITHOUT WARNING SHUT OFF. WAITED A COUPLE OF MINUTES AND TRIED TO START AND WOULD NOT RESTART. TRIED TO START AGAIN A MINUTE LATER AND WAS ABLE TO START AND DROVE BACK TO HOME WHERE CAR WAS THEN TOWED TO DEALERSHIP. AUSTIN JAG DEALERSHIP SAID THEY FOUND LOW FUEL PRESSURE CODE, BUT WHEN PRESSURE TESTED THEY FOUND NOTHING AND COULDN'T REPLICATE. THEN TOWED TO HOUSTON JAGUAR DEALERSHIP WHERE PURCHASED FROM AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG AND COULD NOT REPLICATE SO SAID NOTHING TO REPAIR. OCCURRENCE IN AUSTIN, TX (HOUSTON GARAGED). PREVIOUSLY, TWO WEEKS BEFORE, SMELLED GAS IN CAR WHEN FILLED UP (AGAIN DEALERSHIP COULDN'T SMELL OR FIND A PROBLEM). *TR

THIS OCCURRED ONE TIME ONLY. AS MY BLUETOOTH CONNECTED PHONE BEGAN TO RING, THE CAR'S TOUCHSCREEN INTERFACE WENT BLANK AND THE HVAC VENTS ROTATED TO THE CLOSED POSITION. I AM NOT SURE IF THE ENTIRE ELECTRICAL SYSTEM WENT DOWN AS THE TOUCHSCREEN IMMEDIATELY REBOOTED AND THE VENTS ROTATED BACK OPEN. I DID NOT NOTICE ANY PROBLEMS WITH BRAKING, ACCELERATION, OR HANDLING. HOWEVER, I REMAIN CONCERNED AS ALL SYSTEMS ON THIS CAR ARE DRIVE BY WIRE. *TR

THE CAR HAS NO INSTRUMENT TO INFORM YOU THAT YOU SHOULD CHANGE THE PADS. YOU NOTICE YOU NEED TO CHANGE THE PADS WHEN IT DAMAGE YOUR DISC OR YOU HAVE NO BRAKES. I AM SCARE FOR MY SAFETY AND FAMILY. MY DAD WAS DRIVING IN THE ROAD IN PUERTO RICO AND THE CAR STARTED DOING A NOISE REALLY BIG NOISE LIKE IT WAS EATING OR DAMAGING SOMETHING IN ONE TIRE OR WITH THE PADS AND THE DISC OF THE RIGHT BACK TIRE OF A JAGUAR XF 2009. WE WENT THE NEXT DAY TO THE DEALER AND LET THEM KNOW WHAT HAPPEN AND THEY TOLD US, THAT YEAR THE CAR WASN'T MADE WITH SENSORS IN THE PANEL AND THE PADS DIDN'T HAVE SENSORS TO LET US KNOW WE WERE OUT OF BRAKES. THEY TOLD US TO PAY FOR THE NEW PADS AND THE DISC. BUT THE CAR IT ONLY HAS 11,500 MILES AND WE FIND IT WEIRD, THAT A CAR WITH SO LITTLE MILE THE PADS WERE OUT AND IT DIDN'T WARN US AT ALL.. ALL CARS COMES WITH SENSOR IN THE PANEL THAT LET YOU KNOW SOMETHING IS WRONG WITH THE BRAKES AND THE PADS COMES WITH SENSORS. WE WERE DRIVING THE CAR SCARE THAT SOMETHING MIGHT HAPPEN TO US. I HAVE BOUGHT DIFFERENT CARS AND ALL OF THEM HAVE SENSOR THAT LET YOU WITH A SIGN OR THE MAIN PANEL TELL YOU WHEN YOU TURN YOUR CAR ON. *TR

NEW CAR DELIVERED WITH TWO BENT WHEELS. FRONT RIGHT WHEEL ALSO OVAL SHAPED. *TR

I WAS DRIVING THE CAR AND LOST ALL POWER TO THE VEHICLE IN THE DRIVE POSITION. *TR

I PURCHASED A 2010 JAGUAR XF LAST SUMMER AND BELIEVE THERE IS A SERIOUS SAFETY ISSUE. SHORTLY AFTER TAKING DELIVERY, THE POWER BRAKE ASSIST FAILED WHEN I WAS ENTERING A FREEWAY. FORTUNATELY, I HAD TAPPED ON THE BRAKES TO AVOID A CAR IN THE LANE I WAS ENTERING. I IMMEDIATELY REALIZED THERE WAS VERY LITTLE BRAKING POWER. IF I HAD NEEDED TO BRAKE AT A HIGHER SPEED ON THE FREEWAY, IT COULD HAVE BEEN DISASTROUS. THE SERIOUS ISSUE IS THAT THIS FAILURE DOES NOT TRIGGER A 'BRAKE FAILURE' LIGHT ON THE INSTRUMENT PANEL. THEREFORE NO WARNING. I LIMPED HOME AND HAD THE CAR TOWED TO THE LOCAL DEALER. THE PROBLEM WAS THAT A PLASTIC TUBE WHICH CARRIES THE ENGINE VACUUM SIGNAL TO THE BRAKE UNIT HAD BECOME DETACHED, THUS NO POWER ASSIST FOR THE BRAKES. THE DEALER REPLACED THE PLASTIC TUBE. I CONTACTED JAGUAR HEADQUARTERS TO INQUIRE ABOUT A BRAKE FAILURE WARNING ALARM FIX FOR THIS PROBLEM, BUT THEY INFORMED ME THAT 'THIS WAS WAY IT WAS DESIGNED. NO FIX POSSIBLE.' *TR