2014 Jaguar XJ Complaint Log

Sudden loss of power steering while driving at 40 to 50 mph followed by engine stalling on highway

The contact owns a 2014 Jaguar XJ. The contact stated while driving approximately 40-55 MPH, the vehicle lost power steering assist, and then stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, who was unable to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.

BACKED CAR OUT OF GARAGE ONTO DRIVEWAY. PASSENGER SIDE MIRROW WAS NOT IN PROPER POSITION. PUT VEHICLE IN PARK AND LEFT ENGINE RUNNING. WALKED AROUND CAR AND WHEN I TOUCHED MIRROR VEHICLE STARTED MOVING FORWARD. JUMPED IN PASSENGER DOOR AND LEANING ACROSS CONSOLE PUT HAND ON BRAKE. BOTH DOORS SLAMMED SHUT AND WERE DAMAGED AS DOORS HIT GARAGE FRAME.REACHED UP WITH OTHER HAND AND SHUT ENGINE OFF. A FEW YEARS AGO I HAD AN ISSUE WHERE THE CAR WAS STOPPED AT A LIGHT AND WHEN I TOOK FOOT OFF BRAKE AND TOUCHED THE GAS THE CAR WOULD NOT MOVE. THIS WAS A SOFTWARE ISSUE AND DEALER HAD TO REPROGRAM SO IT DID NOT HAPPEN AGAIN. THIS SEEMS TO BE THE REVERSE WHERE THE ENGINE WAS IN PARK BUT STARTED MOVING FORWARD ON ITS OWN. DRIVEWAY SLOPES DOWN FROM THE GARAGE TO THE STREET.

CAR STOPPED WORKING IN THE FREEWAY WARRANTY DETECTED,AFTER I HAD TO PAY $1200 TO TEAR ENGINE, THAT A HOSE BEHIND ENGINE WAS DISCONNECTED WHICH CAUSED OVERHEATING OF ENGINE. NO SENSOR WARNING ALERTS SHOWN. CAR HAS 64K MILEAGE SOLD WITH 41K. WARRANTY DIDN'T COVER DEALER WILL START CHARGING ME FOR STORAGE. CAR WITH DEALER SINCE 11/20 WARRANTY JUST CHECKED ON MARCH 2021

The contact owns a 2014 Jaguar XJ. The contact stated while driving at various speeds, the low coolant warning light would appear on the instrument panel. The contact stated that she had initially taken the vehicle to an independent mechanic where it was diagnosed with a coolant leak. Despite the repair, the failure immediately recurred. The vehicle was next taken to a dealer where the damaged coolant hose was replaced. Several other unknown repairs were performed on the vehicle; however, the failure returned soon after the repairs. The contact then took the vehicle to two other independent mechanics where they both confirmed the coolant leak failure; however, the failure remained after each repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

TL* THE CONTACT OWNS A 2014 JAGUAR XJ. WHILE DRIVING 15 MPH, THE VEHICLE STARTED TO OVERHEAT AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO A TOW LOT. THE VEHICLE WAS LATER TAKEN TO JAGUAR FREEPORT (146 W SUNRISE HWY, FREEPORT, NY 11520, (516) 771-9700) WHERE IT WAS DIAGNOSED THAT A NEW WATER PUMP AND COOLING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTERCOOLER PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,903.

PROBLEM INVOLVES INTERCOOLER PIPE THAT WAS MADE FOR THE CAR DURING PRODUCTION AND JAGUAR NOW MAKES A NEW INTERCOOLER PIPE DIFFRENT FROM ORIGINAL THAT DOES NOT COME IN THE CAR ORIGINALLY THAT CAUSES CAR TO OVER HEAT AND CAUSE ENGINE DAMAGE AS WELL AS RUINING YOUR WATER PUMP WHICH IN TIME IF NOT TREATED CAN CAUSE A FIRE AND ENGINE DAMAGE ALSO REAR SUSPENSION HAS FAULTY BUSHINGS AND AIR SUSPENSION IS LEAKS CAUSING SUSPENSION TO BREAK DOWN EASILY AND WHEEL ALIGNMENT NOT TO LAST MAY CAUSE SUSPENSION TO COLLAPSE MAKING IT HAZARDOUS ON THE ROAD

TL* THE CONTACT OWNS A 2014 JAGUAR XJ. WHILE DRIVING 70 MPH, THE REAR PASSENGER SIDE TIRE LOW AIR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STOPPED AT THE FUEL STATION AND PLACED AIR IN THE TIRE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE TIRE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE TIRE, AND THE REAR AND FRONT PASSENGER SIDE RIMS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE WHEELS WERE NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2014 JAGUAR XJ. THE CONTACT STATED THAT AFTER DRIVING AND COMING TO A COMPLETE STOP, THE VEHICLE FAILED TO ACCELERATE FOR APPROXIMATELY 30 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS THREE TIMES, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 07/18/17*LJ *CN

TL* THE CONTACT OWNS A 2014 JAGUAR XJ. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE HEADACHES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,748. THE VIN WAS UNAVAILABLE.

EVERY COUPLE OF WEEKS THE BLIND SPOT MONITOR FUNCTION ON MY 2014 XJ AWD MALFUNCTIONS FOR NO APPARENT REASON. I GET THE FAULT MESSAGE, "BLIND SPOT MONITOR BLOCKED" EVEN THOUGH NOTHING IS BLOCKING THE SENSOR. THIS FUNCTION STOPS WORKING UNTIL I TURN OFF THE VEHICLE AND RESTART IT TO RESET THE VEHICLE'S COMPUTER. I HAVE TAKEN IT IN TO ROSENTHAL JAGUAR OF TYSON CORNER IN VIENNA, VA TWICE FOR THIS MALFUNCTION. THE TECHNICIANS HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS CAUSING THE PROBLEM. OTHER JAGUAR OWNERS WITH THIS FEATURE IN THEIR VEHICLES ARE REPORTING THE SAME ISSUE. THIS IS CLEARLY A DESIGN ISSUE WITH THE JAGUAR VEHICLES THAT NEEDS TO BE INVESTIGATED SO THAT A SOLUTION CAN BE FOUND TO RESOLVE THE PROBLEM AND A RECALL CAN BE CONDUCTED ON AFFECTED VEHICLES TO FIX THIS ISSUE. *TR