NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2000 Jeep Cherokee. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TEMPERATURE INTO RED ON SEVERAL OCCASIONS AND LOWERS WHEN HEAT TURNED ON. OIL PRESSURE TO ZERO AT START UP AND WHILE DRIVING AT RANGE OF SPEEDS.ENGINE CHECK LIGHT ON. BEEN FOR REPAIRS 5 TIMES. HAVE BEEN TOLD RACK AND PINION LEAKING, NEEDS NEW SHORT BLOCK, GAUGE PANEL FAULTY, CATALYTIC CONVERTER, AND AGAIN NEW SHORT BLOCK NEEDED. PROBLEM PERSISTS.
I ANGLE PARKED MY JEEP IN A BANK PARKING LOT. AFTER PARKING, THE TRANSMISSION REMAINED IN DRIVE WITH THE MOTOR RUNNING. I SAT IN MY JEEP FOR A MINUTE OR TWO, ASSEMBLING THE PAPERWORK I'D NEED IN THE BANK. I THEN TURNED THE IGNITION SWITCH TO THE LOCK POSITION, WHICH TURNED OFF THE MOTOR (BUT, UNFORTUNATELY, THE TRANSMISSION REMAINED IN DRIVE). I THEN PULLED MY JEEP KEY OUT OF THE IGNITION, GOT OUT OF THE JEEP AND WALKED ABOUT 75 - 100 FEET TO THE ENTRY STAIRS LEADING TO THE BANK. AT THAT MOMENT, A LADY YELLED TO ME. MY JEEP WAS SLOWLY ROLLING BACKWARDS AND IT STOPPED AFTER IT HIT A BUILDING ABOUT 70 FEET AWAY, STRIKING THE BUILDING AT AN APPROXIMATE 60 DEGREE ANGLE. DUE TO THE MANUFACTURING DEFECT, MY JEEP SUSTAINED BODY DAMAGE IN THE AMOUNT OF $260.42 FOR WHICH I HAVE AN ESTIMATE. HAD THE DEFECT NOT EXISTED, THERE WOULD HAVE BEEN NO ACCIDENT BECAUSE I WOULD NOT HAVE BEEN ABLE TO TURN THE IGNITION SWITCH TO LOCK WITHOUT FIRST PLACING THE TRANSMISSION IN PARK. DAIMLERCHRYSLER MOTORS CORPORATION REPAIRED THE MANUFACTURING DEFECT BUT REFUSES TO TAKE ANY RESPONSIBILITY FOR BODY DAMAGE TO MY JEEP. CAN YOU HELP? WILL YOU HELP? YOUR HELP TO RESOLVE THIS RIDICULOUS ISSUE WOULD BE GREATLY APPRECIATED. DAIMLERCHRYSLER'S REFERENCE NUMBER FOR MY CLAIM IS 9908985. I HAVE TELEPHONED THEM TWO OR THREE TIMES AND WRITTEN TWO LETTERS TO THEIR AUBURN HILLS, MI OFFICES AND THEY HAVE WRITTEN THREE LETTERS TO ME BUT REFUSE TO PAY THE $260.42. *AK
WHILE DRIVING, CONSUMER COULD SEE SMOKE, AFTER PULLING OVER CONSUMER COULD SEE THERE WAS A FIRE IN THE ENGINE COMPARTMENT, FIRE ORIGINATED WITHIN THE ENGINE COMPARTMENT FROM THE IGNITION OF TRANSMISSION FLUID EXPELLED FROM THE TRANSMISSION COOLER HOSE ONTO HOT SURFACES OF THE EXHAUST SYSTEM, CLAIM 13-7494-462. *SLC
WHILE INSURED WAS TRAVELING NORTH ON CENTRAL STARTED TO SEE SMOKE AND PULLED OVER, VEHICLE CAUGHT ON FIRE, INSURED STATED THAT FIRE ORIGINATED WITHIN THE ENGINE COMPARTMENT FROM THE IGNITION OF TRANSMISSION FLUID WHICH EXPELLED FROM THE TRANSMISSION COOLER HOSE ONTO HOT SURFACES OF THE EXHAUST SYSTEM. CLAIM NUMBER 13-7494-462. *YH
'CHECK GAUGES' LIGHT COMES ON MULTIPLE TIMES, TEMPERATURE GAUGE TO REDLINE FOR A FEW MINUTES, THEN BACK TO NORMAL. BROUGHT IN TO BE CHECKED/FIXED 5 TIMES, 'NO LEAK', 'NO PROBLEM DETECTED', 'RADIATOR HOSE LOOSE', 'ADDED COOLANT' UNTIL THIS LAST TIME: 'CRACKED HEAD'; ALSO OIL GAUGE RECENTLY SHOWS NO PRESSURE WITH GREAT FREQUENCY, AS WITH TEMPERATURE GAUGE. I HAD BEEN ADDING COOLANT EVERY FEW WEEKS. I BELIEVE THIS PROBLEM COULD SEIZE THE ENGINE WHILE VEHICLE IS IN MOTION.
THE STEERING HAS A MIND OF ITS OWN. TURN THE STEERING WHEEL AND RELEASE IT AND IT CONTINUES TO TURN UNTIL LOCKED. WHEELS WILL NOT CENTER THEMSELVES WITH VEHICLE MOVING FORWARD. DIAGNOSED AS FAULTY STEERING GEAR BOX.*AK
CONSUMER STATES WHILE DRIVING AT ANY SPEED, IF VEHICLE HITS THE SLIGTEST BUMP IN THE ROAD , A MASSIVE VIBRATION IS FELT IN THE FRONT END, ENOUGH TO LOSE CONTROL OF VEHICLE,VIBRATION IS WORST AT SPEEDS ABOVE 55MPH.CONTACTED DEALER CANNOT FIX PROBLEM. NLM
MY CHEROKEE HAS 14000MILES I HAVE HAD THE TRUCK FOR 2 YRS.I TOOK IT TO THE DEALERSHIP FOR THE FRONT END SHAKING AND THEY TOLD ME THAT THE ROTORS WERE WARPED.THE BRAKES ARE ONLY COVERED FOR 12000 MILES.IT COST ME 180.00 DOLLARS TO FIX,IT SEEMS TO ME THAT THE ROTORS SHOULD LAST LONGER THAN THAT JEEP SHOULD FIX THE PROBLEM OR NOBODY SHOULD BUY THEM
VEHICLE EXPERIENCED ENGINE COMPARTMENT FIRE, SUSPECT FAILURE OF THE WIRING HARNESS TO BE CAUSE, CLAIM 29-6065-511. *SLC
ENGINE COMPARTMENT CAUGHT FIRE DUE TO WIRING HARNESS FAILURE. CLAIM NUMBER 29-6065-511. *YH
JEEP WAS PARKED OUTSIDE TIRE CENTER WAITING FOR TECHNICIAN TO PUT THE NEW TIRES ON. TECHNICIAN CAME OUT, AND SAW SMOKE FROM UNDER THE HOOD. FIRE WAS PUT OUT, CHRYSLER INVESTIGATOR COULDN'T FIND THE CAUSE.*AKCHRYSLER LATER FOUND A FUEL LEAK. *NLM
RIGHT FRONT FUEL LINE BROKE, CAUSING FUEL LEAKAGES, AND LEADING TO AN ENGINE COMPARTMENT FIRE. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
ENGINE BLEWOUT WHILE DRIVING AT HIGHWAY SPEED OF 65-70 MPH. DEALER NOTIFIED. *AKVEHICLE JERKS WHILE IN MOTION AT HYWY SPEEDS. THE COMPRESSOR CLUTCH WAS DEFECTIVE AND WAS REPLACED. THE BRAKES PULSATE WHEN APPLIED. THE FRONT ROTORS WAS TURNED. BRAKES SHUDDER WHEN BRAKING FROM HIGHWAY SPEEDS. THE ROTORS WERE FOUND TO BE WARPED. THE ENGINE OVERHEATS. THE COOLING SYSTEM WAS FOUND TO BE UNDER HIGH PRESSURE. THE CYLINDER HEADS WERE REMOVED BECAUSE THEY WERE WARPED. THE ENGINE WAS REPLACED DUE TO WARPAGE. A BUMP IS FELT WHEN COMING TO A STOP. THE REAR DRIVESHAFT WAS REPLACED WITH REVISED PARTS PER TECHNICAL SERVICE BULLETIN. THE REAR END NOISE IS STILL APPARENT. A NEW SHAFT AND YOKE WERE INSTALLED. THE TRANSMISSION SHOFTS HARD ON ACCELERATION IN LOW GEARS. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. ACCELERATION IS STILL JERKY WHILE IN MOTION AND THE TURN SIGNALS AND HEADLIGHTS GO ON AND OFF AT RANDOM. CONSUMER ASKS FOR REIMBURSMENT OF MONIES PAID AND TO HAVE VEHICLE TRADED FOR ONE THAT CAN BE TRUSTED. *JG
I HAD BEEN INVOLVED IN AN ACCIDENT ON 7-4-01 DUE TO BRAKES FAILING TO EVEN SLOW JEEP. ON 8-6-01 I MET W/ DISTRICT SERVICE MANAGER, FRANK TELIOFARIO AT MARTIN JEEP SO HE COULD LOOK AT THE JEEP. HE TEST DROVE IT FOR 2 MILES, "PULLED THE WHEELS" AND SAID THERE WAS NOTHING WRONG WITH THE JEEP. HE STATED THAT HE THOUGHT MY PROBLEM WAS THAT IT DIDN'T HAVE ABS BRAKES AS I'D BEEN TOLD. I TOLD HIM NO, MY PROBLEM WAS THE BRAKES DIDN'T WORK SOMETIMES! AN HOUR AND A HALF LATER, I STEPPED ON THE BRAKES FOR A YELLOW LIGHT AND HEARD A SCREECHING AS IF WORKING ON A METAL LATHE AND BRINGING THE CUTTING TOOL TOO DEEP, AND THE WHOLE JEEP SHOOK, FELT LIKE IT WAS GOING TO FALL APART. I WAS HOPING I WOULD SLOW DOWN BEFORE I WENT THROUGH THE NOW-RED LIGHT. I DID STOP BUT DIDN'T KNOW WHAT HAD HAPPENED. I CHECKED REAR-VIEW MIRROR AND ALSO TURNED AROUND AT NEXT OPPORTUNITY. NO SKID MARKS. IT WAS NOT THE TIRES AS THE DIST MGR HAD SUGGESTED. I CALLED HIM *STILL AT THE DEALERSHIP* AND HE SAID HE WOULD CHECK INTO SOME THINGS AND CALL ME BACK "TODAY OR TOMORROW". I HAVE NEVER HEARD FROM HIM AGAIN. HIRED A LAWYER, NOW MY INSURANCE COMPANY NOTIFIED ME TO NOT DRIVE THE JEEP AS IT'S NOT SAFE, AND I"M AWAITING THEIR SPECIALIST TO COME LOOK AT THE JEEP. IT IS PARKED AND I AM DRIVING ANOTHER VEHICLE. I WILL NOT TRADE IT IN BECAUSE I DON'T WANT SOMEONE TO BE KILLED DUE TO WHATEVER THIS PROBLEM IS THAT CHRYSLER IS REFUSING TO ACKNOWLEDGE. IF WHAT THEY STATED WAS TRUE AND THERE WAS NO PROBLEM, THEN I WOULD HAVE NO PROBLEMS WITH STOPPING OF THIS JEEP. EACH TIME THEY TELL ME THERE IS NO PROBLEM, THE PROBLEM OCCURS AGAIN. THEY HAVE A SERIOUS PROBLEM W/ THESE JEEPS. WHEN I TOOK JEEP IN TO GET REPAIRED FROM ACCIDENT ON 7-4-01 AUTO BODY SHOP OWNER SAID HE'S HAD AT LEAST 4 OTHER CHEROKEES IDENTICAL TO MINE IN HIS SHOP FOR REPAIRS OF THE SAME PROBLEM. WHAT IS WRONG WITH THESE JEEPS? WHY IS CHRYSLER REFUSING TO FIX THIS PROBLEM?*AK
ROTORS WARPED VERY FAST. SERVICE TECHNICIAN STATED MANUFACTURER WAS PUTTING SAME ROTORS ON CHEROKEE'S, WHICH WERE TOO HEAVY OF A VEHICLE IN COMPARISON TO WRANGLERS. STEERING VIBRATED WHEN BRAKES WERE APPLIED, AND VEHICLE WOULD NOT STOP. THIS WAS 3RD SET OF ROTORS PUT ON EVERY 7-9 MILES. ROTORS HAVE BEEN CHANGED.*AK
WHENEVER VEHICLE GOES OVER A BUMP IT SHIMMIES AND IS VERY HARD TO STEER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
FRONT BRAKE ROTOR WARPING AT 8,000 MILES. FRONT RIGHT TIRE WEAR, FRONT TIRES OUT OF BALANCE...VEHICLE NOW HAS 14000 MILES AND IS PULSING AND VIBRATING AGAIN.....I AM IN THE PROCESS OF CONTACTING AN ATTORNEY....THIS IS NOT WHAT I TOUGHT I BOUGHT AND I AM NOT GOING TO CHANGE ROTORS EVERY 5-15 THOUSAND MILES FOR THE LIFE OF THE VEHICLE. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ENGINE WAS EXPERIENCING HIGH ACCELERATION WHENEVER VEHICLE WOULD COME TO A STOP, DEALER WAS NOTIFIED, AND REPLACEF ENGINE FAN. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
VEHICLE WAS PARKED, ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED VEHICLE SUDDENLY WENT BACKWARD, ACROSS THE STREET, HIT A HOUSE, AND DAMAGE TO VEHICLE WAS $ 500, HOUSE $ 3000.*AK *SLC
NOISE COMING FROM STEERING WHEEL WHEN MAKING A LEFT TURN. DEALER WAS NOTIFIED, AND REALIGNED STEERING HOSE. IF PROBLEM REOCCURRED, THERE WAS A POSSIBILITY OF REPLACING GEAR BOX. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
WHEN IT RAINS BRAKES BECOME DEFECTIVE AND IT IS HARDER TO SLOW DOWN, AND FEEL LIKE THEY DON'T CATCH IMMEDIATELY. I HAVE HAD A CAR CRASH DUE TO FAULTY BRAKES. I REPORTED THIS PROBLEM TO THE MANUFACTURER AND THEY ARE NOT WILLING TO DO ANYTHING. SINCE PURCHASING THIS JEEP I HAVE HAD IT REPAIRED OR LOOKED AT BY 3 DIFFERENT DEALERSHIPS AND ONE GOODYEAR DEALERSHIP, 6 TIMES IN THE FIRST SIX MONTHS IN ATTEMPTS TO GET THE VARIOUS PROBLEMS CORRECTED. MY MAIN CONCERN WAS AND IS THE BRAKES. IN DRY WEATHER THEY VIBRATE, PULL AND CAUSE THE WHOLE FRONT END TO SHAKE. IN WET WEATHER AND SNOW THEY DO NOT ALWAYS CATCH RIGHT AWAY AND ALSO I FEEL A "THUMPING" ON THE BRAKE PEDAL AND ALSO A "THUMPING" NOISE WHEN THEY ARE APPLIED, AS IF SOMETHING IS BROKEN INSIDE. ON JULY 4 AFTER A HEAVY THUNDERSTORM THE PERSON AHEAD OF ME FAILED TO TURN AND I SLAMMED ON THE BRAKES. AT ABOUT 30 FEET I REALIZED THAT MY JEEP WASN'T SLOWING DOWN, AND BECAUSE THE DEALERSHIP THAT SOLD ME THE JEEP SAID I HAD ANTILOCK BRAKES, I STOOD ON THEM, KNOWING THAT YOU SHOULDN'T PUMP ABS BRAKES. I HIT THE CAR IN FRONT OF ME, DAMAGING MY JEEP BUT NOT THE OTHER CAR. I HAVE REPORTED THIS TO CHRYSLER, AND YESTERDAY (7/13/01) MET WITH THEIR INDEPENDENT SPECIAL INVESTIGATOR, WHO TEST DROVE THE JEEP IN DRY WEATHER. HE STATED THAT THERE IS NOTHING WRONG WITH THE BRAKES, BUT THAT I HAVE REAR-WHEEL DRIVE AND DO NOT HAVE ABS BRAKES. I CHECKED WITH MY INSURANCE COMPANY AND THE DEALERSHIP REPORTED TO THEM, THE DAY I PURCHASED THE CAR THAT I HAD ANTILOCK BRAKES. CHRYSLER HAS BEEN TOTALLY UNRESPONSIVE, AND DOES NOT SEEM TO CARE THAT THIS VEHICLE IF NOT FOR THE SLOW SPEED COULD HAVE ALREADY RESULTED IN MAJOR INJURIES OR DEATH. THEY SAY THIS VEHICLE IS SAFE BUT THE BRAKES HAVE *ALREADY* FAILED IN ONE ACCIDENT, HOW DO THEY CONCLUDE THIS VEHICLE IS SAFE WHEN NONE OF THEIR REPRESENTATIVES HAVE EVER DRIVEN IT IN WET WEATHER, EXCEPT THE ONE DEALERSHIP THAT *DID* FIND A PROBLEM WITH THE BRAKES. *AK
WHILE DRIVING ABOUT 68MPH ON AN INTERSTATE, TAPPED BRAKES TO CANCEL CRUISE CONTROL, RIGHT FRONT TIRE LOCKED CAUSING ME TO LOSE CONTROL ON THE VEHICEL HIT GUARDRAIL HEAD ON AT ABOUT 55MPH. AIRBAGS DID NOT DEPLOY. TOOK VEHICEL INTO ONE DEALERSHIP 4 TIMES, SAID NOTHING WAS WRONG, TOOK IT TO ANOTHER ONCE DID NOT FIND FRONT PROBLEM BUT REPLACED MY WHOLE REAR END.*AK
SINCE WE HAVE OWNED THIS JEEP, WE HAVE EXPERIENCED CHRONIC PROBLEMS WITH THE FRONT TIRE WHEEL BALANCE AND ROTOR SYSTEM ON THE FRONT END OF THIS VEHICLE. THE PROBLEM STARTED SHORTLY AFTER WE TOOK OWNERSHIP OF IN OCTOBER, 2000 WHEN THE TRUCK HAD 1743 MILES. BRAKES PULSATED AND IT WAS DETERMINED THAT ROTORS WERE WARPED. FIRST SET UP REPLACEMENT ROTORS FROM DEALERSHIP USING CHRYSLER PARTS JUNE 26, 2001. PROBLEM OCCURRED AGAIN DECEMBER, 2001 WHEN VEHICLE HAD 28,887 MILES ON IT. DEALERSHIP OFFERED TO RESURFACE ROTORS AS THEY WERE WARPED. REFUSED TO REPLACE THEM EVEN THOUGH THEY WERE DEFECTIVE AND STILL UNDER WARRANTEE. TOOK VEHICLE TO A THIRD PARTY MECHANIC AND PAID TO HAVE INSTALLED AFTER MARKET ROTORS TO ADDRESS PULSATING BRAKES AND ISSUE THAT WHEN PULSATING BRAKES WERE APPLIED ON HIGHWAY, VEHICLE PULLED SHARPLY TO THE LEFT. DEFECTIVE ROTORS - RECALL IS NECESSARY TO PREVENT FUTURE SERIOUS INJURY TO THOSE OPERATING VEHICLE WITH ORIGINAL ROTORS.*AK*JG
WHILE DRIVING VEHILCE AT ANY SPEED ABOVE 50 MPH STEERING WHEEL SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED VEHICLE PULLS TO THE RIGHT AND PROCEEDS TO SHAKES UNTIL YOU ARE BELOW 50 MPH AND HAVE REMOVED YOUR FOOT FROM BRAKES. SOMETIMES IT IS SO BAD YOU HAVE TO GRIP THE STEERING WHEEL EXMTREMELY TIGHT TO TRY AND AVOID LOSING CONTROL OF VEHICLE. *AK
BRAKE ROTORS WERE GETTING WARPED AFTER 10,000 MILES. DEALER HAD BEEN CONTATCED FOR REPAIRS UNDER WARRANTY, BUT REFUSED TO REPAIR BECAUSE IT WAS CONSUMER'S FAULT ACCORDING TO DEALER'S REPAIR SHOP. PLEASE PROVIDE FURTHER DETAILS.*AK
CONSUMER WAS TRAVELING ON THE HIGHWAY, WHEN HE APPLIED BRAKES VEHICLE SHOOK AND VIBRATED. DEALERSHIP WAS AWARE OF PROBLEM. THE MECHANIC OF THE DEALERSHIP MECHANIC INFORMED CONSUMER THAT BRAKE ROTORS WERE WARPED.*AK
JEEP CLAIMS THAT IT DOES NOT HAVE A PROBLEM WITH BRAKE ROTORS, AFTER RESEARCHING, THEY SEEM TO HAVE A BIG PROBLEM THEY WILL NOT FIX. IT IS TO LATE TO HELP MY SIX MONTH OLD BABY WHO ENDED UP IN THE HOSPITAL AFTER A FAILURE! *AK
THERE WAS A PROBLEM WITH THE BRAKES, A NOISE IN THE MOTOR, AND THE DIFFERENTIAL WAS LEAKING.*DT *JB
DEFECTIVE BRAKES
JEEP ACELERATED ON ITS OWN CAUSING ME TO HAVE TO STAND ON THE BRAKES(THINKING I HAD ABS) BRAKES DID NOT WORK CORRECTLY, CAUSING ME TO HIT THE BACK OF A 4X4 TRUCK AT THE SPEED OF ABOUT 15 MPH ALL BUMPER PARTS HAD TO BE REPLACED AS DID MANY OTHER PARTS AIR BAGS DID NOT GO OFF. TODAY I TOOK THE JEEP BACK TO DEALER FOR THE 4TH TIME TO TRY TO GET THING TAKEN CARE OF .ON THE 1ST TRIP I WAS TOLD THAT MY ABS BREAKS WERE WORKING FINE AND THAT THE MECHANIC FELT THEM KICK IN. TOOK IT BACK A WEEK LATER BECAUSE BREAK PEDDLE DROPPED TO THE FLOOR, AGAIN I WAS TOLD THAT ALL BREAKS WERE FINE AND THAT THE ABS WERE WORKING. ON 5/29/01 MY HUSBAND TOOK JEEP IN AND TEST DROVE IT W/ SERVICE MANAGER AND THEY DECIDED THE ABS WAS NOT WORKING AT ALL. AND THEN WE WERE TOLD THAT WE DID NOT HAVE ABS ( SALESMEN TOLD US THE JEEP HAD ABS). THE FRONT END NOW SHAKES AT ABOUT 45-55 WHEN GOING AROUND CURVES AND SOMETIMES WHEN MAKING TURNS AT LOWER SPEED. WHEN JCHRYSLER WAS CONTACTED THEY TRIED TO BLAME EVERYTHING ON ME. IT WAS MY FAULT THAT I DIDN'T CHECK TO SEE IF THE JEEP HAD ABS( WHO WOULD HAVE THOUGHT THAT IT WOULDN'T HAVE THEM AND WE DID ASK TO MAKE SURE AND WE WERE TOLD YES IT HAD THEM) AND IT WAS ALSO MY FAULT THAT AN INSPECTOR DID NOT COME OUT TO INSPECT THE JEEP AFTER THE CRASH BECAUSE I DID NOT REQUEST ONE TO ALTHOUGH NO ONE TOLD ME THAT ONE COULD COME OUT I AM SUPOSE TO BE ABLE TO FIND THIS INFORMATION OUT ON MY OWN. AS OF TODAY THE JEEP IS IN FOR SERVICE AGAIN 3RD TIME FOR BRAKE SERVICE 2ND TIME FOR FRONT END VIBRATIONS AND 2ND TIME TO HAVE THEM FIX ALL THE THINGS THEY DIDN'T DO RIGHT THE 1ST TIME. *AK
WHEN THE BRAKES WERE APPLIED, THERE WAS A PULSATION IN THE STEERING WHEEL, WHICH WAS CAUSED BY WARPED ROTORS. *JB THE CONSUMER FELT THAT A NEW DESIGN WAS NEEDED. THE FRONT BRAKES HAD BEEN REPAIRED TWICE. *SCC. THE FUEL PUMP MODULE WAS REPLACED. *JB
THERE APPEARS TO BE DEFECTIVE BRAKING SYSTEMS ON MANY OF THE JEEP CHEROKEE MODELS. I OWN A 2000 JEEP CHEROKEE LIMITED AND HAD TO REPLACE THE ROTORS AND PADS ON IT TWICE BEFORE 25,000 MILES. THE BRAKES PULSATE AND WHEN SITTING AT A STREET LIGHT WITH THE BRAKE DEPRESSED, IT FEELS AS IF SOMEONE HAS HIT ME IN THE REAR END. THE VEHICLE MOVES WHILE THE BRAKE IS DEPRESSED. I HAVE READ ALL OVER THE INTERNET REGARDING THESE SAME ISSUES AND DAIMLER-CHRYSLER DOESN'T WANT TO ADMIT THERE IS DEFECTIVE EQUIPMENT ON THEIR JEEPS. *JB
WHEN TRAVELING NORMAL SPEED AND APPLYING BRAKES VEHICLE JERKS. BRAKES WILL STOP VEHICLE, BUT VEHICLE STARTS VIBRATING. DEALERSHIP IS AWARE OF PROBLEM. *AK
WHILE TRAVELING ON A ROAD AT 40MPH SWITCH FROM ASPHALT TO PAVEMENT WOULD CAUSE STEERING COLUMN TO SHIMMY VIOLENTLY. VEHICLE WOULD THEN SWAY FROM LEFT TO RIGHT. ENTIRE FRONT END WOULD SHAKE. BARELY ABLE TO MAINTAIN CONTROL OF VEHICLE. HAD TAKEN TO DEALERSHIP, AND STEERING LINKAGE WAS REPLACED.*AK
THERE IS A LOUD CLUNKING SOUND COMING FROM ENGINE WHEN FIRST STARTING VEHICLE. *AK
WHEN DRIVING ABOUT 55 MPH VEHICLE SHAKES. TOOK VEHICLE TO DEALER WHO CANNOT REMEDY PROBLEM. *AK
BRAKING AT HIGHWAY SPEED CAUSES VIOLENT SHIMMY AND CAUSES THE VEHICLE TO LURCH TO THE LEFT OR RIGHT. DEALER TOLD ME IT WAS THE BRAKE ROTORS WARPED. THEY ARE NOT COVERED PAST 12MO/12KMILE WARRANTY. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE RECALLED AND COVERED UNDER WARRANTY.*AK
REPEATED PASSENGER BALLJOINT FAILURE ON 2000 JEEP CHEROKEE SPORT. ACCORDING TO MULTIPLE SOURCES INCLUDING OWNERS AND JEEP DEALER REPAIR STAFF, THIS IS A REGULAR AND REPEATED PROBLEM IN 1999 AND 2000 MODEL YEAR CHEROKEES EQUIPPED WITH THE 4.0L ENGINE AND PART TIME 4 WHEEL DRIVE. BALLJOINT ORIGINALLY REPLACED AT 10,950 MILES UNDER WARRANTY (REPLACING DEALER IRA JEEP, NO COST.). BALLJOINT HAS FAILED AGAIN. HAVE BEEN UNABLE TO GET A WEEKEND APPOINTMENT AT DEALER. SYMPTOMS OF FAILURE COINCIDE WITH REPORTS ON FILE WITH THE NHTSA - STEERING WHEEL AND/OR FRONT END 'SHIMMY' OR VIBRATION AT HIGHWAY SPEEDS, PULLING OR PUSHING LEFT OR RIGHT UNDER ACCELERATION, DIFFICULTY IN MAKING LEFT OR RIGHT TURNS (LACK OF FEEDBACK FROM WHEELS, CAR ATTEMPTS TO PULL OPPOSITE DIRECTION). I WOULD RESPECTFULLY REQUEST ON THE BEHALF OF ALL JEEP OWNERS (THIS IS A 4 HOUR REPAIR, REQUIRING THE VEHICLE TO TYPICALLY REMAIN AT THE DEALER FOR ONE FULL DAY) THAT THE NHTSA FURTHER INVESTIGATE THESE FAILURES, AS I SUSPECT A MANUFACTURING DEFECT. THESE FAILURES ARE, IN MY OPINION, DANGEROUS AND CAN BECOME LIFE THREATENING SHOULD THE BALLJOINT(S) CATASTROPHICALLY FAIL. DAIMLER-CHRYSLER/JEEP HAVE BEEN EXCELLENT IN REGUARDS TO REPAIRING THESE PROBLEMS, BUT THESE ARE PROBLEMS THAT LEAVE CUSTOMERS WITHOUT THEIR CAR FOR A MINIMUM OF SEVERAL HOURS, AND ARE EASY TO IGNORE FOR MOST CONSUMERS. THANK YOU.*AK
WHILE DRIVING, CONSUMER NOTICED VEHICLE WAS IDLING ROUGH, CONSUMER PARKED VEHICLE AND NOTICED STEAM COMING OUT OF THE FRONT, VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 52-2478-631. *SLC
WHILE DRIVING INSURED NOTICED VEHICLE WAS IDLING ROUGH, INSURED PARKED THE VEHICLE AND SAW STEAM WAS COMING OUT AND THEN VEHICLE CAUGHT ON FIRE. CLAIM NUMBER 52-2478-631. *YH
NO SUM,MARY LISTED FOR ABOVE VEHICLE. *AK
WHEN BRAKES ARE APPLIED STEERING WHEEL AND FRONT END VIBRATE. DEALER CONTACTED.*AK
ONGOING PROBLEM WITH OUT OF ROUND ROTORS. ROTORS ARE BEING TURNED OR REPLACED EVERY 12,000 TO 15,000 MILES. CONDITION CAUSES VEHICLE TO VIBRATE SEVERELY WHEN APPLYING BRAKES. *AK CONSUMER STATED THAT THE VEHICLE WAS A SAFETY HAZARD AND EVENTUALLY WOULD BE THE CAUSE OF AN ACCIDENT. THE VIBRATION THAT WAS CAUSED BY THE BRAKES WERE BEGINNING TO CAUSE THE FRONT TIRES TO WEAR IRREGULARLY. *YH
SEVERE BRAKE PROBLEMS WITH 2000 JEEP CHEROKEE. *MR THERE WAS AN ONGOING BRAKING PROBLEM AND DIFFICULTY DIAGNOSING THE PROBLEM. THE PROBLEM WAS THOUGHT TO BE THE ROTORS WHICH WERE CUT AND REPLACED (THE FRONT PADS). THE PROBLEM STILL CONTINUED. THEN THE FRONT ROTORS WERE DIAGNOSED AS BEING WARPED AND THE BRAKES WERE 50% WORN. THERE WAS A TAPPING NOISE IN THE SHIFTING AREA AS WELL AS A RUBBING NOISE IN THE STEERING COLUMN THAT COMES AND GOES. (UNABLE TO DIAGNOSE) THE VEHICLE HAD BEEN DIAGNOSE AS THE REAR BRAKE DRUMS BEING OUT OF ROUND. THE WATER PUMP LEAKED AND WAS REPLACED ALONG WITH THE THERMOSTAT. THE COMSUMER REQUESTED A REFUND *SCC *JB
WARPED ROTORS CAUSE DANGEROUS FRONT END SHIMMY WHEN BRAKES APPLIED - MANUFACTURER DENIES DEFECT EXISTS - SIMILIAR PROBLEM, SEND CONTACT INFO TO JEEPROTORS@YAHOO.COM. *AK
VEHICLE VIBRATES WHEN LIGHTLY APPLYING BRAKES AT HWY. SPEEDS THIS CONDITION APPEARS AT FIRST TO BE A ALIGNMENT PROBLEM UNTIL YOU DISCOVER THAT IT ONLY HAPPENS WHEN YOU ARE APPLYING BRAKES THIS PROBLEM AFTER INQUIERING WITH OTHER PEOPLE SEEMS TO BE A COMMON OCCURENCE IT IS MY BELIEF AFTER TALKING TO OTHER PEOPLE THAT THIS COMPLAINT HAS BEEN CONVEYED TO THE DEALER AND HAVE BEEN TOLD THAT THIS IS ONLY COVERED UP TO 12000 THE MFG.I PRESENTLY HAVE 14760 MIL. THIS COULD A MUCH BIGGER PROBLEM WHEN SOMEONE WHO IS NOT USED TO THE VEHICLE OR HAS NOT BEEN WARNED OF THIS PROBLEM .*AK
SEVERE VIBRATION WAS EXPERIENCED WHEN APPLYING BRAKES AT SPEEDS GREATER THAN 45 MPH. AT LESS THAN 7,000 MILES THE PROBLEM WAS DIAGNOSED AS "BRAKE RUN OUT" BY THE DEALER. IT APPEARS AS IF THE BRAKING SYSTEMS ARE DEFECTIVE ON THE 2000 JEEP CHEROKEE (THIS IS NOT A GRAND CHEROKEE MODEL). I BELIEVE THE USE OF COMPOSITE BRAKE ROTORS IS CAUSING THE ROTORS TO WARP UNDER NORMAL USE. THIS IS A SERIOUS SAFETY CONCERN AND MUST BE ADDRESSED IMMEDIATELY BY DAIMLER-CHRYSLER CORPORATION.*AK
CONSUMER SMELLED BURNING WIRES AS SHE EXITED THE VEHICLE, VEHICLE EXPERIENCED FIRE IN THE ENGINE COMPARTMENT, CLAIM 48-5168-721. *SLC
INSURED SMELLED BURNING WIRES AS SHE GOT OUT OF VEHICLE. CLAIM NUMBER 48-5168-721. *YH