2014 Jeep Cherokee Complaint Log

TRANSMISSION FAILED, CAR STOPPED WHILE DRIVING.ON HIGHWAY. RESTARTED AND HAD HARD SHIFTING AND STALLING PROBLEMS.THIS IS SECOND TRANSMISSION IN THIS CAR, FIRST WAS REPLACED AFTER ONE YEAR DRIVING.

DESPITE A NUMBER OF UPDATES MADE TO THE TRANSMISSION IN THE JEEP CHEROKEE (KL) SERIES, THE TRANSMISSION CONTINUES TO GIVE ME SAFETY CONCERN. AMONGST THE ISSUES EXPERIENCED A SIGNIFICANT PAUSE OR "HANG TIME" WHEN ATTEMPTING TO ACCELERATE FOR A TURN. THIS OCCURS BOTH DURING TIME OF DECELERATION INTO A TURN LANE FOLLOWED BY A QUICK TURN (I.E. WHEN THERE IS AN OPENING IN TRAFFIC) OR WHEN STOPPED (I.E. STOPPING AT A STOP SIGN AND THEN ACCELERATING FOR A TURN THE CAR BEGIN TO ROLL AT A FEW MILES PER HOUR BY THE TRANSMISSION JUST FEELS LIKE IT WON'T CONNECT, WHEN IT DOES THE VEHICLE LURCHES AND OFTEN BREAKS TIRE TREAD CONTACT, EVEN ON DRY PAVEMENT). ANOTHER ISSUE INVOLVING THE TRANSMISSION IS WHILE PARKING, APPROXIMATELY ONE WEEK AGO I WAS TURNING INTO A TIGHT PARKING SPACE AND I SUPPOSE THE TRANSMISSION MUST HAVE BEEN IN 2ND GEAR AND NOT 1ST AS IT DECIDED TO DOWNSHIFT, LURCHING THE VEHICLE FORWARD. FORTUNATELY, SINCE I WAS TURNING INTO A PARKING SPACE, I HAD THE BRAKES NEARLY FULLY ENGAGED, WHICH KEPT ME FROM STRIKING THE NEXT CAR OVER, BUT IT WAS CLOSE AS THE LURCH WAS SIGNIFICANT ENOUGH TO THROW THE CARS WEIGHT FORWARD. JEEP HAS MADE AN EFFORT TO ADDRESS SOME OF THESE ISSUES VIA SOFTWARE UPDATES, BUT I AM CONCERNED THAT NEARLY 4 YEARS INTO OWNERSHIP OF THIS VEHICLE THAT THE TRANSMISSION CANNOT ACTUALLY BE "FIXED." I AM CONCERNED THAT THE TRANSMISSION WILL CONTINUE TO CAUSE AND OR ALLOW FOR SAFETY SITUATIONS THAT ARE GOING TO LEAD TO TRAFFIC CRASHES AND POSSIBLE INJURIES. I FEEL AS THOUGH A DEEPER LOOK AT THE ISSUES REVOLVING AROUND THE ZF 9 SPEED TRANSMISSION ARE WARRANTED, TO INCLUDE A SIGNIFICANT TESTING PHASE OR INVESTIGATION TO DETERMINE WHY THESE ISSUES ARE STILL PRESENT AND WHAT, IF ANYTHING, CAN BE DONE TO ADDRESS THEM.

WHEN I TURNED THE KEY TO START THE CAR ON THE MORNING OF 12/1/17, NOTHING HAPPENED. AFTER THREE ATTEMPTS THE CAR FINALLY RESPONDED AND STARTED. AFTER DRIVING ABOUT 10 MINUTES, WHILE IN THE MIDDLE OF ROUTE 191 AND TRAVELING ABOUT 45 MPH, THE POWER TRAIN SIMPLY DISENGAGED. STEPPING ON THE ACCELERATOR DID NOTHING. LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. HAD I BEEN IN AN INTERSECTION I COULD HAVE EASILY BEEN WIPED OUT. I PUT THE VEHICLE IN PARK AND NOTICED 2 WARNING MESSAGES. THE FIRST READ: 'SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED.' THE SECOND MESSAGE SAID: 'SERVICE PARK BRAKE.' A HOST OF SERVICE LIGHTS LIT ACROSS THE DASHBOARD AS WELL. I TURNED THE CAR OFF AND RESTARTED IT. WHEN I SHIFTED INTO REVERSE, IT MADE A VERY LOUD CLANK SOUND. I COULD NOT SHIFT ANY FURTHER TO NEUTRAL OR DRIVE. THE SAME THING OCCURRED A SECOND TIME. ON MY THIRD ATTEMPT, I WAS ABLE TO SHIFT INTO DRIVE. I IMMEDIATELY DROVE TO THE CLOSEST JEEP DEALERSHIP. THEY HOOKED IT UP TO THE DIAGNOSTIC MACHINE AND FOUND NO ACTIVE OR STORED MESSAGES. THEY SCHEDULED ME TO COME BACK TO UPDATE THE CAR'S SOFTWARE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED FROM FIRST INTO THIRD GEAR WITHOUT WARNING. THE CONTACT HEARD AN ABNORMAL POPPING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO TRI-CITIES CHRYSLER DODGE JEEP (RAM 869 E STONE DR, KINGSPORT, TN 37660, (423) 799-3403) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 71,000.

AFTER I LEASED MY CAR, I REALIZED LATER THAT THE CAR DOESN'T SQUIRT OUT WINDSHIELD FLUID. THE CAR WAS IN MOTION ON A WINTER NIGHT ON A CITY STREET. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WAS GETTING STUCK IN GEAR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BOB POYNTER CHRYSLER, 3020 B NATIONAL RD, COLUMBUS, IN) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ON JULY 1, 2017, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WOULD NOT SHIFT INTO GEAR AND THE "ERROR CAR MUST BE IN PARK BEFORE SHIFTING GEAR" MESSAGE APPEARED. THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO COMMUNITY CHRYSLER DODGE JEEP RAM (2300 S WALNUT ST, BLOOMINGTON, IN 47101) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED AGAIN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ADDITIONALLY, WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT AN APPOINTMENT WAS NEEDED FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN APPOINTMENT WAS SCHEDULED FOR A LATER DATE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 51,000.

PROBLEM STARTED WHILE AT A STOP LIGHT TRANSMISSION STARTED TO MALFUNCTION. WOULDN'T SHIFT PROPERLY THEN ENGINE DIED. TOOK TO DEALERSHIP. SUPOSSEDLY THEY REPAIRED BUT MONTH LATER SAME PROBLEM. TOOK BACK AND RETURNED AS IF PROBLEM WAS FIXED. 3RD TIME SAME BUT THIS TIME MY CAR WAS SHIFTING VERY HARD AND JUST LOCKED UP. BACK TO DEALERSHIP WHICH THEY CLAIMED WAS SENSOR REPLACED AND RETUNED TO ME. 4TH TIME TOOK BACK WHICH THEY CLAIMED IT WAS GAS TANK. REPLACED GAS TANK. 5TH TIME DRIVING ON FREEWAY WHEN TRANSMISSION LOCKED UP AND WAS STRANDED AGAIN ONLY THIS TIME IT COMPLETELY LOCKED DOWN. MANAGED TO COAST CAR TO SHOULDER ON FREEWAY AND POLICE SHOWED UP TO STAY BEHIND ME TO KEEP FROM GETTING HIT BY ONCOMING FREEWAY TRAFFIC. NOW SERVICE CENTER CLAIMS IT IS THE VAPOR CANISTER. THIS VEHICLE IS NOT SAFE TO DRIVE.

A COUPLE OF WEEKS AGO WHILE DRIVING ON A CITY STREET, I WENT FROM A STOP SIGN AND DROVE ABOUT 20 YARDS WHEN MY SUV BEGAN TO STRUGGLE TO SHIFT AND I ULTIMATELY CAME TO A COMPLETE STOP AND ALL THE SERVICE LIGHTS CAME ON. I ATTEMPTED TO CONTINUE BUT COULD NOT GO FORWARD EVEN THOUGH THE RPMS WERE REVVING. I PUT IT IN PARK AND WAITED A FEW MINUTES. THEN I PUT IT IN DRIVE AND IT STRUGGLED TO SHIFT BUT I WAS ABLE TO MOVE FORWARD AND MAKE IT TO WHERE I WAS GOING. LATER IN THE DAY IT WAS LABORING TO ACCELERATE MAINLY ON CITY STREETS, NOT SO MUCH ON THE HIGHWAY. SINCE THEN IT HAS BEEN RUNNING NORMAL, BUT I FEAR IT'S GOING TO HAPPEN AGAIN.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, THE FRONT END OF THE VEHICLE SHOOK AND JERKED, AND THE VEHICLE STALLED. IN ADDITION, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE MESSAGES "SHIFT TO PARK" AND "DESIRED GEAR" WERE DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ROCKWALL CHRYSLER DODGE JEEP RAM, 970 E INTERSTATE 30, ROCKWALL, TX 75087, (469) 698-2100) WHERE IT WAS DIAGNOSED THAT THE SHIFTING PAD AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35190705. THE FAILURE MILEAGE WAS 61,730. **TR UPDATED 11/19/18*JB

HEADLIGHTS FAIL TO PROPERLY ILLUMINATE ALMOST TO THE POINT THAT THEY SEEM DIM EVEN ON HIGHBEAM, UNABLE TO SEE NO FURTHER THAN 30' IN FRONT OF VEHICLE, VERY DANGEROUS WHEN PASSING OTHER TRAFFIC, HEADLIGHTS ALMOST SEEM TO GO OUT WHEN PASSING OTHER VEHICLES, VERY POOR VISIBILITY IN RAIN

TRANSMISSION ELECTRONIC SHIFT LEVER. THE SHIFTER DOES NOT ALWAYS LIGHT UP. THE DEALERSHIP/CHRYSLER SAYS THE PRNDM AND ESM MODULE NEED TO BE REPLACED. THE REMEDY THE SHIFTER SOMETIMES NOT LIGHTING UP WHEN SHIFTING INTO D, R OR P. THE CAR CAN BE IN DRIVE SHIFT TO REVERSE AND THE LIGHT DISAPPEARS. NEXT TIME A MILE DOWN THE ROAD SHIFT FROM PARK TO DRIVE, IT LIGHTS UP. ALSO, THE ELECTRONIC NOTICE HAS TWICE SAID AFTER BEING IN PARK AND NOT WANTING TO GO IN GEAR THAT THE SHIFTER NEEDS TO BE SERVICED. THE MODULE IS COVERED BUT THE PRNDM IS NOT??? DOESN'T MAKE SINCE THAT OUT OF POCKET TO US IS $400 JUST FOR THE PRNDM. COMPLAINED TO CHRYSLER. THEY WERE GOING TO PAY HALF AND SINCE WE KEPT ESCALATING THE CASE WITH CHRYSLER THEY WILL PAY NOTHING.

TRANSMISSION HAS BEEN KNOCKING VERY HARD WHEN I PUT IT INTO DRIVE. ONE DAY WHEN I STARTED MY CAR IN MY DRIVEWAY, THE CHECK ENGINE LIGHT CAME ON AND A MESSAGE STATING "SERVICE TRANSMISSION, PLACE CAR INTO PARK THEN INTO DESIRED GEAR." ONCE I PUT THE CAR INTO DRIVE, IT FELT AND SOUNDED LIKE MY ENGINE WAS GOING TO JUMP OUT OF THE CAR. I TRIED TO TURN MY CAR OFF AND RESTART IT, HOWEVER, I HAD NO SUCCESS WITH THAT. I HAVE HAD NO ISSUES AT ALL WITH MY DRIVING UP UNTIL THIS POINT. I BOUGHT MY JEEP IN DECEMBER 2013 AND THIS ISSUE OCCURRED NOVEMBER 2017. I SERVICE MY JEEP ON A REGULAR BASIS AND DO NOT DRIVE RECKLESSLY. THIS ISSUE HAPPENED ALL OF A SUDDEN. A DAY BEFORE THIS HAPPENED, I DID NOTICE WHEN TURNED MY CAR ON AND PUT IT IN DRIVE, THE TRANSMISSION DID "KNOCK" INTO GEAR A LOT MORE AGGRESSIVELY THAN NORMAL.

JEEP CHEROKEE 2014 STRUT BUSHING. WHEN I TURN IN MY JEEP CHEROKEE IT MAKES NOISES. THE FRONT TWO BUSHINGS HAVE STARTED TO DRY UP. THE JEEP IS DRIVEN IN MOSTLY CITY ROADS. IT IS OUR FAMILY CAR NEED IT TO BE SAFE!

THE VEHICLE LURCHES DUE TO TRANSMISSION PROBLEMS. THE VEHICLE WILL ALSO GO INTO A "SAFETY GEAR" WHICH IS 4TH WHEN AT FREEWAY SPEEDS, CAUSING DRIVER TO MAKE IMMEDIATE REACTION TO PULL OFF TO THE SHOULDER TO PREVENT DEATHLY ACCIDENT. THIS HAPPENS WHEN THE VEHICLE WAS TRAVELING AT 70 MPH.

MY JEEP IS HAVING TRANSMISSION ISSUES. IT IS DISPLAYING THE SERVICE SHIFTER ON MY DASHBOARD AND HAVING DIFFICULTIES SHIFTING INTO DRIVE. THE LAST TIME IT WORKED MY CAR AUTOMATICALLY TURNED THE EMERGENCY BRAKE ON WHILE I WAS DRIVING TO!!! I HAVE EXACTLY 40,000 MILES.....

WATER INTRUSION CAUSED CORROSION OF BRAKE HARNESS AND MODULE LOCKING PARKING BRAKE, VEHICLE NOT ABLE TO BE DRIVEN. VEHICLE WAS STATIONARY AT THE TIME OF PARKING BRAKE AUTO ENGAGING.

I HAVE HAD MY JEEP IN THE DODGE JEEP DEALERSHIP IN TACOMA WA. THREE TIMES FOR THE TRANSMISSION ISSUES AND THEY HAVE YET TO FIX THE PROBLEM. THE FIRST TIME WAS AT 22138 MILES CHECK ENGINE LIGHT CAME ON THEY FOUND CODES PO520 UO121 &U0001THEY VERIFIED THAT THE OIL PRESSURE SENSOR FAILED THEY FOUND THAT THEY NEEDED THE TCM.ALSO DID THE BODY CONTROL MODULE THEY HAD THE JEEP FOR 6 DAYS ALL COVERED UNDER WARRANTY AND RECALLS.THEN AGAIN ON 3/31/2014 BACK TO THE DEALER WITH SAME THING CHECK ENGINE LIGHT AND SERVICE TRANSMISSION THEY DID A FLASH FOR PCM AMD TCM TO ADDRESS SHIFTING ISSUES JEEP WAS IN THE SHOP FOR FOUR DAYS MILLAGE WAS AT 33658 .@ SECOND TIME IN SHOP FOR ENGINE LIGHT AND TRANSMISSION ISSUES AND WARNING LIGHTS. AT 35512 ONCE AGAIN SAME SCENARIO CHECK ENGINE LIGHT COMES ON & SERVICE TRANSMISSION THIS TIME THEY HAVE THE JEPP IN THE SHOP FOR 13 DAYS THEY REPLACED VALVE BODY AND PERFORMED TSB 21-012-16. NOW ONCE AGAIN AT 39888 CHECK ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT COMES ON CALL SERVICE DEPARTMENT THEY SAY BRING IT IN BUT NOW IT IS OUT OF WARRANTY I WILL HAVE TO PAY TO GET IT DIAGNOSED $156.00 TOTALLY B.S. COME ON DODGE JEEP DEALERSHIP GIVE ME A F- BREAK SAME HAPPENING AGAIN SO IT WASNT FIXED THE LAST TIME OR THE TWO TIMES BEFORE THAT NOW YOU WANT ME TO PAY YOU TO DIAGNOSE THE JEEP WHEN CLEARLY ITS THE SAME THING AS BEFORE THAT YOU DID NOT FIX . I CALL BS ON THAT. COME ON FIAT CRYSLER GET REAL THIS JEEP IS NOT WORTH THE 32,000 DOLLARS I AM PAYING FOR IT LET ALONE THE 156.00 THEY WANT TO CHARGE ME TO TELL ME THAT IT NEEDS A FLASH UPDATE I DONT CARE HOW MANY TIMES YOU FLASH THIS TRANSMISSION IT WILL NEVER BE RIGHT IT IS THE 9 GEAR TRANSMISSION THAT DOES NOT WORK PROPERLY AND NEVER WILL COME CLEAN AND DO THE RIGHT THING FOR YOUR CUSTOMERS THAT BELIEVED IN YOUR BRAND AND RECALL THIS JEEP BEFORE SOMEONE GETS KILLED . JEEP IT BUY BACK TIME DO THE RIGHT THING.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION JERKED AND THE VEHICLE FAILED TO ACCELERATE PROPERLY WHEN THE ACCELERATOR PEDAL WAS APPLIED TO CHANGE GEARS. WHILE AT A STOP, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER ISSUED 13 TSBS ON THE POWER TRAIN, 16 TSBS ON THE ENGINE, AND 76 TSBS ON THE ELECTRICAL SYSTEM. THE DEALER (CENTRAL FLORIDA CHRYSLER JEEP DODGE RAM, 8675 COMMODITY CIR, ORLANDO, FL 32819, (407) 351-9940) DIAGNOSED THAT THE TRANSMISSION MAY NEED TO BE REPLACED. THERE WAS A PREVIOUS SOFTWARE UPDATE THAT PROVIDED NO SOLUTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA16002 (POWER TRAIN) AND PE 15030 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TT CENTRAL FLA JEEP REPLACED THE MOTOR MOUNT ON 03/07/18 FOR JERKING ISSUE. *TR

OIL FILTER HOUSING HAS CRACKED AND LEAKING OIL

THE CAR WILL SHUT DOWN WITH ABSOLUTELY NO WARNING, DOESN'T MATTER HOW FAST YOU ARE GOING. THIS HAS HAPPENED ON BOTH HIGHWAY AND BACK STREETS. I'M TOLD BY DEALER THAT THE ISSUE IS THE OIL WAS TOO LOW AND THAT SOME SENSOR SHUTS DOWN THE ENGINE. NO WARNING LIGHT, NOTHING. JUST HAPPENS. CAN'T BELIEVE THIS FLAW HAS NOT BEEN RECALLED OR CAUSED FATALITIES. THE CAR CONSUMES OIL LIKE IT'S GOING OUT OF STYLE. I BOUGHT THE CAR USED, IN MARCH 2017 WITH 63186 MILES ON IT . I NOW HAVE JUST UNDER 74000 MILES AND HAVE HAD THE OIL CHANGED 3X AND HAVE BEEN ADDING OIL MANUALLY. I SEE A LOT OF THIS ISSUES LISTED ON WWW.CARCOMPLAINTS.COM AND OTHER SITES . I'VE BEEN TOLD BY A LOCAL DEALER THAT THE ENGINE NEEDS TO BE REPLACED, BUT SO FAR HAVE BEEN DENIED BY CHRYSLER. LAST TIME IT HAPPENED WAS LAST WEEK (10/24/17). SOMEBODY'S GOING TO GET KILLED!

WHILE IN MOTION ON THE FREEWAY MULTIPLE TIME IT AS SHUT ON AND I HAVE NO ACCELERATING POWERE OR REALLY ANY STEERING, VERY UNSAVE.

AFTER STARTING MY VEHICLE, TRAVELING AT A LOW RATE OF SPEED, GOING INTO AN INTERSECTION, MY VEHICLE SHUT OFF. MY DASHBOARD INDICATOR LIGHTS CAME ON SHOWING: ENGINE, BATTERY AND THROTTLE CONTROL. AFTER SITTING IN THE INTERSECTION FOR 3-4 MINUTES, MY VEHICLE STARTED AGAIN, BUT VERY SLUGGISH. THIS OCCURRED 4 TIMES OVER A 7 DAY PERIOD. I GO TO MY DEALERSHIP, $175.00 LATER, THEY INFORM ME I WAS 4 QUARTS LOW OF OIL AND AS A SAFETY PRECAUTION MY VEHICLE WOULD AUTOMATICALLY SHUT DOWN. WHILE I'M DRIVING IT.? WHERE IS THE SAFETY IN THIS.? THEY ALSO TOLD ME THAT MY VEHICLE WOULD USE/REQUIRE 1 QUART OF OIL PER EVERY 1000 MILES AND WOULD INCREASE IN OIL CONSUMPTION AS THE VEHICLE MILEAGE INCREASED. MY CURRENT MILEAGE IS 47,000 MILES. MY OWNERS MANUAL STATES " IF THE OIL LIGHT TURNS ON WHILE DRIVING, STOP THE VEHICLE AND SHUT OFF THE ENGINE AS SOON AS POSSIBLE. A CHIME WILL SOUND FOR 4 MINUTES WHEN THIS LIGHT TURNS ON." NO WHERE IN MY MANUAL DOES IT STATE THAT MY VEHICLE WILL AUTOMATICALLY SHUT OFF WHILE DRIVING. I NEVER RECEIVED ANY WARNING OR INDICATION THAT MY OIL WAS LOW.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION AND TRACTION WARNING INDICATORS ILLUMINATED, AND THE VEHICLE LOST ALL ACCELERATION. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND ROLLED BACKWARDS, AS IF IT ENGAGED IN REVERSE AND THEN JERKED INTO GEAR. THE VEHICLE WAS DRIVEN TO A DESTINATION AND, WHILE ATTEMPTING TO PARK, THE EMERGENCY BRAKE ENGAGED ON ITS OWN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (FARICY CHRYSLER/JEEP IN COLORADO SPRINGS, COLORADO) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE, BUT IT WAS NOT IMPORTANT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

JEEP CHEROKEE SHUT DOWN IN THE MIDDLE OF DRIVING DOWNTOWN ATLANTA GEORGIA. THE ENGINE TURNED OFF IN TRAFFIC AND WAS UNABLE TO START. AFTER SECOND ATTEMPT CAR TURNED ON AND SERVICE CODE "SERVICE TRANSMISSION" "SERVICE EMERGENCY BRAKE" . VEHICLE HAD TO BE TOWED TO DEALERSHIP. 2014 JEEP CHEROKEE TRAIL HAWK WITH 32K MILES.

THE BACK WINDSHIELD WIPER, NO LONGER WORKS. IT BASICALLY FIRST JUST FELL DOWN OVER THE TAIL LIGHT AND WHEN TURNED ON, IT WOULD ONLY COVER PART OF THE WINDOW. LATER IT WOULD DROP FURTHER DOWN. THERE ARE TIMES WHEN YOU COULD MANUALLY MOVE IT. BUT IT NO LONGER WORKS WHEN YOU TRY TO TURN IT ON NORMALLY. ALSO THE INTERMITTENT WIPER SETTINGS FOR THE FRONT WINDSHIELD , HAVE NOT WORKED AT ALL.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH IN THE RAIN, THE WINDSHIELD WIPER MOTOR FAILED AND THE EXTERIOR AND INTERIOR LIGHTING SHUT OFF. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. ONCE THE VEHICLE WAS RESTARTED, THE LIGHTS TURNED BACK ON AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO BEMIDJI CHRYSLER CENTER (LOCATED AT 755 PAUL BUNYAN DR NW, BEMIDJI, MN 56601, (218) 751-8006) WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. IN ADDITION, WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AND WAS NOT DIAGNOSED FOR THE BRAKE AND STEERING FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

EVERY SINGLE NIGHT, I WILL BE DRIVING AND THE CAR IS IN MOTION AND A LIGHT COMES ON THE DASH THAT SAYS 'SERVICE SHIFTER.' THIS CAR HAS ALREADY BEEN MARKED AS A LEMON FOR THIS SAME EXACT ISSUE, I HAVE TAKEN IT TO THE SHOP 4 TIMES IN THE YEAR I HAVE OWNED IT TO GET THE PROBLEM 'FIXED' AND IT STILL IS MESSES UP.

AT THE TIME I DISCOVERED THE PROBLEM MY JEEP WAS STOPPED. I HAD JUST TOWED IT BEHIND MY MOTORHOME FOR 40 MILES. THE FRAME TO WHICH THE TOW BAR IS ATTACHED HAD ALL THE WELDS BROKEN ON BOTH SIDES OF THE JEEP. THE FRAME PIECES ARE ALUMINUM. PICTURES WILL BE ATTACHED. I THINK THIS IS EXTREMELY SERIOUS AS THERE IS LITTLE OR NO INDICATION OF A PROBLEM UNTIL THE VEHICLE COMPLETELY BREAKS FREE. THIS IS NOT THE FIRST PROBLEM WITH THIS VEHICLE. A PDF FILE WILL BE INCLUDED IN THE ATTACHMENTS...UPDATED 11/16/17 *BF CONSUMER STATED ATTENTION NEEDS TO BRING A POSSIBLE DESIGN AND OR A MANUFACTURING DEFECT ON MY 2014 JEEP CHEROKEE. THIS INVOLVES THE ALUMINUM FRONT FRAME ASSEMBLY OF THE JEEP WHICH DOES NOT APPEAR TO BE ABLE TO WITHSTAND THE RIGORS OF BEING TOWED BEHIND A MOTORHOME ON THE NATIONS HIGHWAYS. ALSO, THE FRONT WHEEL WOBBLE (DEATH WOBBLE) COULD HAVE CONTRIBUTED PARTIALLY TO THE FAILURE, HOWEVER THAT WAS ALSO A DESIGN FLAW. UPDATED 9/18/18*JB

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE SHIFTED INTO FIRST GEAR. THE VEHICLE FELT AS IF IT WERE IN NEUTRAL AND HESITATED BETWEEN GEARS. IN ADDITION, THE VEHICLE LAUNCHED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TASCA AUTOMOTIVE GROUP (1300 PONTIAC AVE, CRANSTON, RI 02920, PHONE NUMBER: (800) 788-2114), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL BAILEY'S CHRYSLER (425 TEN ROD RD, NORTH KINGSTOWN, RI 02852, PHONE NUMBER: (401) 884-1900) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED. THE TRANSMISSION MODULE WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL AND BLUE SMOKE APPEARED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN BACK TO PAUL BAILEY'S CHRYSLER DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS HAD CARBON BUILD UP, THE OIL LEVEL WAS LOW, AND THE OIL PRESSURE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,233. ...UPDATED 11/12/17/*BF CONSUMER STATED TRANSMISSION- SAFETY ISSUE EXCESSIVE CONSUMPTION- BURNING OIL. UPDATED 7/27/18*JB

I HAD TURNED ON THE REAR DEFROST AND AFTER BEING ON FOR ROUGHLY 5 MINUTES, THE ENTIRE REAR WINDSHIELD EXPLODED. THE TEMPERATURE OUTSIDE WAS 35 DEGREES FAHRENHEIT. I WAS STATIONARY AT THE TIME OF THE EXPLOSION.

AFTER TAKING JEEP IN 2 WEEKS AGO TO FIX THE PROBLEM OF JEEP COMING OUT OF GEAR WHILE DRIVING IS BACK. DEALER SAYS IT'S FIXED BUT PROBLEM CAME BACK IN 12 DAYS. HAPPENS WHILE DRIVING. JEEP WENT OUT OF GEAR AND TRANSMISSION SEIZED UP ON THE WAY TO DEALER LAST TIME. THIS HAPPENED ON A ONE LANE ROAD IN RUSH HOUR. HAD TO CALL 911 AND A TOW TRUCK.

THE VEHICLE SHUT OFF WITHOUT ABILITY TO STEER OR SHIFT IN THE MIDDLE OF DRIVING. THIS HAS HAPPENED WHILE DRIVING ON 3 SEPARATE OCCASIONS WITHOUT RESOLUTION OR EXPLANATION FROM MECHANICS OR SERVICE MANAGERS AS TO WHY IT'S HAPPENED. THERE IS ALSO JERKING OR SHUDDERING AT VEHICLES WITHOUT UNDERSTANDING OR RESOLUTION ON SPORADIC OCCASIONS.

I PURCHASED THIS VEHICLE 2 YEARS AGO FEB. 2017. I BEGAN HAVING TRANSMISSION ISSUES WITHIN THE FIRST 10 MONTHS. BECAUSE IT WAS A CERTIFIED PRE-OWED VEHICLE WITH A 1 YEAR GUARANTEE THEY FIXED IT BY DOING A NEW VALVE BODY AND UPDATE. THEN IT HAPPENED AGAIN AFTER THE 1 YEAR GUARANTEE BUT I HAD AN EXTENDED WARRANTY THAT COVERED IT AND THEY REPLACED THE VALVE BODY AGAIN. IT DID WELL FOR ALMOST A YEAR AND THEN IT HAPPENED AGAIN. THIS TIME THEY SAID IT WAS A WIRING HARNESS ISSUE NOT THE VALVE BODY AND REPLACED IT. NOT 3 MONTHS HAVE GONE MY ENTIRE DRIVESHAFT BASICALLY SEIZED UP AND THIS TIME THEY HAD TO REPLACE THE DRIVE SHAFT. THIS WAS ALL COVERED UNDER MY EXTENDED WARRANTY. WHEN I WENT TO PICK UP THE CAR I DROVE IT AWAY AND IT BEGAN TO MAKE A POPPING NOISE . I TOOK IT BACK THEY COULD NOT FIND IT AND SENT ME AWAY. 3 MONTHS LATER I FINALLY CALLED PLANET HONDA WHERE I PURCHASE THE VEHICLE AND ASKED IF I COULD GET IT IN AND EXPLAINED THE SITUATION. THEY RAN MY VIN AND SAID THERE IS AN OPEN RECALL WITH NO SOLUTION.....THEY DID TELL ME TO BRING IT IN AND THEY WOULD SEE WHAT THEY CAN DO. I AM EXTREMELY FRUSTRATED. I HAVE HAD MY JEEP IN THE SHOP 5 TIMES FOR TRANSMISSION ISSUES IN JUST OVER 2 YEARS....I AM SO EXCITED CONCERNED THAT THIS IS GOING TO CONTINUE AND SOON MY WARRANTY WILL RUN OUT AND THEN WHAT WILL I DO!?!?! NOT TO MENTION THE FRUSTRATION OF HAVING TO FIND RIDES TO WORK WHILE THEY FIGURE OUT WHAT IT IS AND IF ITS COVERED BY MY WARRANTY AND THEN WORRYING THAT THEY WILL NOT HONOR OR FIX IT WITHIN THE TIME MY RENTAL IS GOOD. I CANT EVEN PUT INTO WORDS MY FRUSTRATION..... THE FIRST 3 TIME A MY VEHICLE MALFUNCTIONED IT WAS STATIONARY. THE 4TH TIME IT WAS IN MOTION AND I ALMOST WRECKED MY CAR. CURRENTLY IM DRIVING IT WITH THE POPPING NOISE COMING FROM MY TRANSMISSION BECAUSE I DO NOT HAVE ANY ALTERNATIVE... *TR*JB

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THREE ENGINE MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE ENGINE MOUNTS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT RECENTLY DISCOVERED THAT ONE OF THE ENGINE MOUNTS FRACTURED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BRUBAKER DODGE, CHRYSLER, JEEP, 300 EASTERN BLVD, MONTGOMERY, AL) WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 62,000.

MY SERVICE TRANSMISSION LIGHT HAS COME ON AND I'VE ALREADY HEARD ABOUT PROBLEMS WITH THE TRANSMISSION.

BOUGHT THIS CAR 12/1/16 AND PURCHASED BEST OPTIONED WARRANTY. CAR IS STALLING AND LOCKING UP STEERING. 5X IN LAST 3 DAYS. MIL LIGHT, ETC LIGHT COMING ON. AFTER TURNING ENGINE OFF AND ON, CAR WILL DRIVE FINE OTHER THAN TRANSMISSION IS JERKY. SEEMS LIKE THERE IS A DEAD SPOT WHEN TRYING TO ACCELERATE. I PUT PREMIUM GAS IN THIS CAR. THERE IS SOMETHING DEFINITELY WRONG WITH THE COMPUTER LANGUAGE BETWEEN FUEL INTAKE AND TRANSMISSION SHIFTING GEARS. BRINGING IT TO NAPLES DODGE TMRW FOR SERVICE AND HOPEFULLY WILL BE UNDER WARRANTY.

I HAD BEEN DRIVING MY VEHICLE ON SIDE ROADS AT A SPEED OF APPROXIMATELY 25 MPH AFTER HAVING DROPPED MY DAUGHTER OFF AT SCHOOL WHEN ALL OF THE SUDDEN OUT OF NO WHERE THE TRANSMISSION SERVICE CAME ONTO MY SCREEN ON THE DASH AND MY JEEP LOST POWER AND THE BRAKES LOCKED UP AND SAID THAT I NEED TO SERVICE THE TRANSMISSION. MULTIPLE VEHICLE WARNING SYSTEMS STARTED SOUNDING INCLUDE "CHECK TRANSMISSION", "PUT VEHICLE IN PARK, THEN SELECT GEAR", ACCOMPANIED BY WARNING CHIMES, THE ENGINE LIGHT, ETC. VEHICLE SWITCHED GEARS AND WAS DIFFICULT TO DRIVE. I WILL BE BRINGING VEHICLE TO DEALERSHIP BUT SEE FROM REVIEWING ON-LINE THAT THIS HAS OCCURRED NUMEROUS TIMES WITH THE JEEP CHEROKEE (2014).

CAR CUTS OFF GOING ABOUT 40MPH. STEERING LOCKED UP. WHILE I WAS ON HIGHWAY. PROBLEM OCCURRED MULTIPLE TIMES. UNSAFE VEHICLE PURCHASED TOP WARRANTY AND I'M STILL BEING CHARGED FOR REPAIR. PURCHASED THE CAR USED HAS 40,000 MILES. AND I HAVE HAD THE CAR FOR 3 MONTHS YET! CAR STARED BACK UP AND WOULDN'T LET ME GO OVER 20MPH.

WHILE DRIVING IN SNOWY CONDITIONS EAST ON HWY 80 NEAR TRUCKEE CA. THE VEHICLE LOST FORWARD DRIVE AND THE ENGINE ON ITS OWN SPED UP AND DOWN FROM 4000 RPM TO REDLINE FOR SEVERAL SECONDS AND THEN RETURNED TO NORMAL OPERATION. WE WERE ALMOST HIT FROM THE REAR DUE TO RAPID DECELERATION. A FEW MILES LATER THE SAME THING HAPPENED WITH THE EXCEPTION FORWARD CONTROL DID NOT RETURN AND WE WERE FORCED TO THE SIDE OF THE HIGHWAY CUTTING DANGEROUSLY CLOSE IN FRONT OF A SEMI TRUCK, OUR LOCATION ON THE SIDE OF THE ROAD WAS NOT SAFE! AFTER TURNING THE ENGINE OFF AND BACK ON WE WERE ABLE TO DRIVE AWAY ONLY TO EXPERIENCE THE CONDITION AGAIN AND WERE FORCED TO COAST OFF THE HIGHWAY ONTO A GRAVEL TURNOUT. THE CAR AT THAT POINT WOULD NOT SHIFT INTO ANY DRIVE GEAR AND WE WERE TOWED INTO RENO NV WERE THE NEXT DAY A "SOFTWARE" UPDATE WAS PERFORMED AND WE STARTED OUR DRIVE HOME ONLY TO LOOSE FORWARD MOTION ONCE AGAIN AND FORCE TO THE SHOULDER OF THE NARROW MOUNTAIN HIGHWAY. RESTARTING THE ENGINE CLEARED THE ISSUE AND WE DROVE HOME AND THEN THE NEXT WEEK TOOK IT TO OUR LOCAL AUBURN CA. DEALER TO BE REPAIRED. THE DEALER KEPT THE CAR 4 DAYS AND RETURNED IT AFTER A "SOFTWARE" UPDATE. IN THE LESS THAT 20 MILE DRIVE HOME THE CAR LOST FORWARD MOMENTUM TWO TIMES AND THE ENGINE SPED UP AND DOWN AGAIN LIKE BEFORE, ALSO MAKING GRINDING A THUMPING NOISE. WE WERE ABLE TO LIMP HOME AND HAD THE CAR TOWED BACK TO THE DEALER IN AUBURN. WE ARE WAITING TO HEAR FROM THEM AS IT IS THE WEEKEND. I AM AFRAID FOR OUR SAFETY ON THE HIGHWAY NOW DRIVING THIS CAR!

WHILE DRIVING DOWN THE HIGHWAY GOING 65 MILES AN HOUR THE TRANSMISSION MADE A HORRIBLE SOUND AND JUST WENT BEZERK. ALL I COULD DO IS PUT ON MY HAZARDS AND COAST TO THE SIDE. IT WOULD NOT GO INTO ANY GEAR NOT EVEN PARK. I WAS ALMOST HIT BY SEVERAL VEHICLES TRYING JUST TO GET OVER. HE HAD IT TOWED TO THE DEALERSHIP WHERE WE WERE TOLD IT WAS FIXED ON OUR WAY HOME IT DID THE SAME THING AGAIN. I AM LITERALLY TERRIFIED TO DRIVE THIS VEHICLE AGAIN.

JEEP IS NOT SHIFTING PROPERLY WHEN DRIVING. WHEN DRIVING SHIFTS TO NEUTRAL AND WARNING LIGHTS COME ON. COMES TO STOP IN TRAFFIC.WHEN YOU GET IT STARTED AGAIN IT SHIFTS HARD. WARNING LIGHTS FOR ENGINE AND TRACTION CONTROL ON DASH.

I PARKED MY CAR IN THE GARAGE AS USUALLY (SO VEHICLE WAS PARKED). ON TOP OF MY GARAGE THERE IS MY NEIGHBOR'S APARTMENT AND MY APARTMENT IS ON TOP OF THE NEIGHBOR'S APARTMENT. I AM COMPLETELY SURE THAT, WHEN I CAME HOME THE NIGHT BEFORE, I HAD SHUT OFF THE CAR (USING THE PUSH BUTTON- THE CAR HAS A KEYLESS IGNITION SYSTEM) BUT IN THE MIDDLE OF THE NIGHT THE CAR TURNED ON BY ITSELF. WE DON'T KNOW FOR HOW LONG THE CAR WAS RUNNING BUT IT RAN ENOUGH TIME TO FILL MY NEIGHBOR'S APT. WITH FUMES AND ALSO THE FUMES REACHED MY APT. UPSTAIRS WHERE I WAS SLEEPING WITH MY DAUGHTER. THE TWO OF US (MY DAUGHTER AND I) WERE LUCKY BECAUSE I HAD ALL MY WINDOWS OPEN (IT WAS HOT THAT NIGHT) BUT MY NEIGHBOR ENDED UP IN THE HOSPITAL FOR 3 WEEKS. AT LEAST 19 DEATHS HAVE BEEN REPORTED NATIONS WIDE DUE TO KEYLESS IGNITION MALFUNCTIONING ISSUES. THERE SHOULD BE SOME SORT OF AUTOMATIC SHUT DOWN AFTER A CERTAIN AMOUNT OF TIME BUT THERE ISN'T ONE IN ANY CAR THAT HAVE THIS KEYLESS IGNITION SYSTEM. ALSO VERY FEW MANUFACTURERS HAVE ADDED A BEEPING OR AUDIO ALARM TO WARN DRIVERS THEY HAVE WALKED AWAY WITH THE FOB BUT FAILED TO TURN OFF THE IGNITION. I DID TURNED OFF MY CAR BUT STILL IT TURNED ON BY ITSELF, CAUSING MY CAR TO IDLE IN THE GARAGE FOR MANY HOURS. I BELIEVE THE START/STOP BUTTON ON THE DASHBOARD OF MY CAR IS ACTUALLY MALFUNCTIONING. HOWEVER WHEN I TOLD THIS TO JEEP DEALER THEY SAID THE CAR IS PERFECT AND THEY WANT TO GIVE ME BACK ONLY $15K. I PAID $24K FOR THAT VERY DANGEROUS CAR! SINCE THE INCIDENT ON SEPTEMBER 16TH,2017 I HAVE BEEN HAVING ANXIETY ISSUES AND ALSO I HAD TO RELY ON THE GOODWILL OF FRIENDS AND THE USE OF A FRIEND'S CAR. I NOW NEED TO MOVE ON FROM THIS INCIDENT AND GET A CAR THAT I CAN RELY ON AND FEEL SAFE PARKING IT IN MY GARAGE BUT I WANT TO MAKE SURE THAT THESE CARS ARE OUT OF THE MARKET ASAP SO NONE WILL SUFFER WHAT WE SUFFERED. THANK YOU. ..UPDATED 01/04/18 *BF . UPDATED 8/20/18*JB *TR

MY CHECK ENGINE LIGHT KEEPS COMING ON FOR CODE B104E AND EVERY TIME I TAKE IT IN TO HAVE IT LOOKED OUT NOTHING SEEMS TO BE WRONG WITH IT. THIS CODE HAS BEEN THROWN 4 TIMES IN A YEAR AND EVERY TIME THEY SAY THEY CAN'T FIND AN ISSUE.

MY WIFE'S 2014 JEEP CHEROKEE HAS 40K MILES ON IT AND ABOUT A MONTH AGO SHE TOOK IT IN FOR SERVICE BECAUSE IT STARTED SHUDDERING/VIBRATING AND THEN SHUT-OFF/STALLED ON HER AND DISPLAYED 'SERVICE TRANSMISSION'. WE HAD IT TOWED TO A LOCAL DEALER HERE IN VA AND THEY SAID IT WAS SOFTWARE RECALLS THAT ADDRESSED THIS ISSUE. WE TOOK IT BACK 2 MORE TIMES TO THIS SAME DEALERSHIP AND THEY SECOND TIME THEY SAID CONVENIENTLY THAT ANOTHER SOFTWARE FIX HAD COME OUT TO FIX THE ISSUE BUT WE HAD TO PAY FOR IT REGARDLESS OF HAVING THE EXTENDED WARRANTY BECAUSE AS THE SERVICE TECH PUT IT 'THINGS BREAK'. THE THIRD TIME THEY TOLD MY WIFE IT WAS HER FAULT FOR 'OVER FILLING THE GAS TANK WHILE PUMPING' SINCE THE ISSUES SEEM TO HAPPEN WITHOUT FAIL EVERY TIME SHE HAS FILLED THE CAR UP TO A FULL TANK SINCE THE FIRST ISSUE. NOW WE ARE TAKING IT TO ANOTHER DEALER FOR THE SAME ISSUE (4TH TIME NO FIX).

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE AT A STOP LIGHT. THE CONTACT ALSO STATED THAT WHEN SHIFTED GEARS INTO DRIVE OR PARK, THE TRANSMISSION WOULD MAKE A LOUD KNOCKING NOISE. THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KELLY JEEP CHRYSLER (353 BROADWAY, LYNNFIELD, MA 01940, PHONE NUMBER: (888) 694-7177) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER (GRAVA CHRYSLER DODGE JEEP RAM SRT, 29 MYSTIC AVE, MEDFORD, MA 02155, PHONE NUMBER: (781) 391-8950) WHERE IT REMAINED AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 39,400.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE POWER LIFTGATE WOULD NOT OPEN WHEN PROMPTED WITH A KEY FOB. UPON OPENING THE LIFTGATE MANUALLY WITH A KEY, THE CONTACT NOTICED SMOKE EXITING FROM THE CABIN OF THE VEHICLE AND FLAMES UNDER THE CONTROL MODULE NEAR THE SPARE TIRE. IN ADDITION, THE CONTACT NOTICED THAT THERE WAS APPROXIMATELY A HALF OF GALLON OF WATER IN THE BOTTOM OF THE TRUNK OF THE VEHICLE. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. PAULDING CHRYSLER DODGE JEEP RAM OF DALLAS, GEORGIA (1246 OLD GRIFFIN RD, 30157 (770)443-2277) WAS MADE AWARE OF THE FAILURE AND SENT AN INSPECTOR TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DETERMINED THAT THE VEHICLE WAS ALREADY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) AND THAT IT WAS NO LONGER THE MANUFACTURER'S RESPONSIBILITY. THE FAILURE MILEAGE WAS 40,000.

SERVICE TRANSMISSION COMES ON, CAR WONT MOVE, SHIFTS HARD AND SLIPS WHILE DRIVING. IT IS BEING SERVICED RIGHT NOW, I HAVE DOCUMENTS IN MY GLOVE BOX

CAR STALLS AND COMPLETELY SHUTS OFF. TOLD ITS GAS AND NOT TO FILL UP GAS TANK. NOT SURE HOW THIS EFFECTS THE TRANSMISSION. CAR JERKS INTO GEAR OR RIGHT BEFORE SHUTTING OFF. SHAKES, IS LOUD. DOES THIS WITH OR WITHOUT FILLING UP THE TANK. CAR HAD BARELY HALF A TANK WHEN I PURCHASED IT AND IT DID IT THEN. THE VERY NEXT DAY. I HAVE AN EXTENDED WARRANTY. AND I BELIEVE THE POWER TRAIN WARRANTY STILL APPLIES BUT THEY WON'T FIX THE PROBLEM. KEEPS SAYING ITS NOT PULLING OR STORING CODES. ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT COMES ON AND STAYS ON. NOT ON THE NEXT NEXT. HARD STARTS. TRANS IS SLIPPING. IT DOES THIS WHILE I'M DRIVING. EITHER AT TAKE OFF OR WHILE I'M SLOWING DOWN TO STOP IS WHEN IT SHUTS OFF. YOU CAN FEEL THE TRANS SLIPPING WHILE DRIVING. CAR IS NOISY SOMETIMES AND SLOW TO ACCELERATE. CAR ACTS LIKE IT GOING TO STALL WHILE DRIVING ON CITY STREET OR HIGHWAY. HAS SHUT OFF ON BOTH. I DO MOSTLY FREEWAY DRIVING. WAS TOLD THERE WAS A CASE INVOLVING MAKE YEAR AND MODEL OF MY CAR. I LOOKED IT UP AND THERE APPEARS TO BE A CLASS ACTION LAWSUIT IN REGARDS TO FAULTY TRANSMISSION AND CHRYSLER KNEW OF THIS. I WAS NOT TOLD ABOUT THIS WHEN I PURCHASED THE VEHICLE AND THE VEHICLE HAS BEEN DOING THIS SINCE I PURCHASED IT IN SEPTEMBER OF THIS YEAR. I HAVE TAKEN IT IN AND CALLED SEVERAL TIMES FOR THE SAME THING. THEY UPDATED THE COMPUTER AND REPLACED A PART AND NOW THEY ARE BASICALLY TELLING ME THEY DON'T KNOW WHAT THE PROBLEM IS EXCEPT THAT IT MAY BE FROM FILLING UP MY GAS TANK AND IT MAKING THE ENGINE STALL BUT NO SOLUTION TO FIX THE PROBLEM BESIDES NOT FILLING MY TANK I AM GUESSING. BUT NO EXPLANATION ON THE TRANS. JUST KEEPS SAYING ITS NOT STORING OR PULLING CODES. THIS IS DANGEROUS TO BE DRIVING A CAR THAT CAN SHUT OFF AT WILL WITH MY KIDS IN THE CAR.

ISSUE 1. ENGINE: AT ANY TIME THE VEHICLE'S ENGINE WILL SHUT OFF WHILE DRIVING. THIS ISSUE HAS HAPPENED GOING 70MPH ON THE HIGHWAY, AND IT HAS HAPPENED BACKING OUT OF A PARKING SPOT. I HAVE HAD MY ENGINE SHUT OFF ON ME 5 TIMES, I'VE ONLY HAD THE VEHICLE FOR 3 MONTHS. THE ENGINE WILL SHUT OFF BUT ALL OTHER POWER WILL STAY ON. IT SEEMS TO HAPPEN COMPLETELY AT RANDOM, I HAVEN'T NOTICED ANY RELATION TO SPEED, TYPE OF ROAD, OR WHAT THE VEHICLE IS DOING. ISSUE 2. TRANSMISSION: THE VEHICLES TRANSMISSION WILL RANDOMLY SHIFT INTO NEUTRAL WHILE DRIVING. WHEN THE VEHICLE SHIFTS INTO NEUTRAL WHILE I'M ACCELERATING I LOSE COMPLETE CONTROL OF VEHICLE ACCELERATION. THE PROBLEM SEEMS TO ALWAYS HAPPEN WHILE ACCELERATING. THIS ISSUE HAS ALSO HAPPENED TO ME AT A WIDE RANGE OF SPEEDS. THIS ISSUE HAS AFFECTED ME OVER 10 TIMES, LAST TIME BEING YESTERDAY IN A SCHOOL ZONE. BOTH ISSUES HAPPEN INDEPENDANTLY OF EACH OTHER, I HAVEN'T FOUND ANY RELATION BETWEEN THE TWO. BOTH ISSUES CAUSE ME TO LOSE CONTROL OF MY VEHICLE IN DANGEROUS SITUATIONS. THE WAY THAT FCA AND MY DEALERSHIP TREAT THIS ISSUE AS IF IT ISN'T DANGEROUS IS INCREDIBLY CONCERNING. MY VEHICLE HAS BEEN IN THE SHOP FOR A MONTH NOW AND THE ONLY SOLUTION SERVICE HAS PRESENTED IS TO PUT A DATA RECORDER ON BOARD, WITH THE HOPES OF MY VEHICLE FAILING ON ME. MY RESEARCH HAS LEAD TO ONE POTENTIAL LINK. BASED ON A 2016 FCA RECALL #16V529000, INSUFFICIENT CRIMPS IN THE TRANSAXLE WIRING HARNESS CAN CAUSE THE TRANSMISSION TO RANDOMLY SHIFT TO NEUTRAL, AND CAN CAUSE THE ENGINE TO STALL WHILE DRIVING. THIS RECALL HAS BEEN PERFORMED ON MY VEHICLE AND THE ISSUES STILL PERSIST.

ISSUES JERKING AND HARD SHIFTING WHILE DRIVING. CAR LURCHES FORWARD AND MOVES IN JERKY MOVEMENTS. ALMOST CAUSED AN ACCIDENT BECAUSE VEHICLE STALLED THEN LURCHES FORWARD HARD.