2016 Jeep Cherokee Complaint Log

WHILE THE JEEP IS IN MOTION, THE "SERVICE SHIFTER" MESSAGE BECOMES DISPLAYED ON MY SCREEN, AS WELL AS ALL PRINDL LIGHTS GLOWING RED. THIS HAS HAPPENED SHIFTING THE CAR INTO ANY GEAR, AND HAS HAPPENED WHILE TURNING THE CAR AS WELL AS DRIVING STRAIGHT. IT HAS ALSO HAPPENED WHILE STREET DRIVING AND HIGHWAY DRIVING. IF YOU PUT THE CAR IN PARK, TURN THE CAR OFF, AND TURN IT BACK ON, THE CAR DOES NOT IMMEDIATELY SHOW THE LIGHT, BUT HAS BEEN HAPPENING MORE FREQUENTLY SINCE THE FIRST TIME IT DISPLAYED THE MESSAGE (ABOUT 6 MONTHS AGO). THE JEEP HAS 60,000 MILES ON IT, AND THE FIRST TIME IT DISPLAYED THE MESSAGE THE JEEP HAD 50,000 MILES ON IT.

THE TRANSMISSION FAILED WHILE DRIVING 60MPH ON THE HIGHWAY. IT WOULD NOT ACCELERATE SO I HAD TO PULL OVER TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF FOR A FEW MINUTES AND THEN RESTARTED IT. THIS SEEMED TO REBOOT THE SYSTEM AND I WAS ABLE TO DRIVE HOME. I TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS A "GLITCH" AND THE VEHICLE APPEARED TO BE WORKING PROPERLY TO THEM SO NO REPAIR WAS DONE. A FEW MONTHS LATER IT HAPPENED AGAIN EXCEPT TURNING IT OFF AND ON ONLY WORKED FOR A FEW MILES BEFORE HAPPENING AGAIN. I TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS DUE TO A SOFTWARE UPDATE. WHAT KIND OF CAR SHUTS DOWN ON THE HIGHWAY DUE TO A SOFTWARE UPDATE!!! THIS ISSUE PUT MY FAMILY IN EXTREMELY DANGEROUS SITUATIONS AND JEEP REFUSES TO OWN UP TO HAVING A FAULTY TRANSMISSION.

2016 JEEP CHEROKEE SPORT, CHECK TRANSMISSION MESSAGE KEEPS COMING ON WHILE DRIVING. SO FAR HAVE TAKEN IT TO THE DEALER TWICE WHERE THEY SAID THEY FIXED IT BY REPLACING THE TORQUE CONVERTER. BOTH TIMES THE MESSAGE COMES BACK WITHIN 50 MILES OF USE. ONCE IT IS TURNED OFF THE CHECK ENGINE LIGHT STAYS ON BUT THE CHECK TRANSMITTION MESSAGE GOES AWAY.

STARTED HAVING SERVICE SHIFTER CODES AT APPROXIMATELY 30K. WOULD BE REPAIRED & AFTER ABOUT 8 WKS IT WOULD THROW THE SAME CODE. REPEATED THE SAME CYCLE 2 ADTL TIMES. TOOK A TOTAL OF 4 TIMES TILL THE ENTIRE SHIFTER, MODULE & WIRING WERE REPLACED. AT 40K MILES MY JEEP DIED ON ME GOING DOWN A HILL. HAD TO COAST DOWN HILL & FIND A HALFWAY SAFE AREA OFF THE HIGHWAY. I HAD NO ABILITY TO START THE VEHICLE. THE ELECTRONICS WOULD COME ON WHEN I TURNED THE KEY BUT IT WOULD NOT TURN OVER. ALL THE LIGHTS ON THE SHIFTER WOULD BE SOLID & THE SERVICE SHIFTER ALERT CAME ON. IMMEDIATELY CALLED THE DEALERSHIP. THE SERVICE ADVISER WALKED ME THRU HOW TO RESET THE CAR. WAIT FOR 5 MINUTES. TURN THE KEY ON & LET IT CYCLE. TURN THE KEY OFF. REPEAT THE PROCESS 3 X'S TILL IT STARTS. TOOK IT INTO THE DEALERSHIP & WAS TOLD THE THERMOSTAT MODULE & THE RADIATOR. NEITHER OF WHICH WOULD BE COVERED UNDER WARRANTY. SAME TIME I ALSO HAD AN OIL CHANGE DONE. 2 1/2 MTHS LATER SAME ISSUE. DIE GOING DOWN A HILL. AGAIN TOOK IT TO THE DEALERSHIP. TOLD THAT IT WAS A SENSOR & WASN'T COVERED UNDER WARRANTY. HAD AN OIL CHANGE DONE THIS TIME. I HAVE NOT REPLACED ANY PARTS ON IT YET. THE THERMOSTAT MODULE & THE RADIATOR ARE STILL THE SAME AS THE FIRST TIME I TOOK THEM IN. 8 WEEKS LATER SAME ISSUE. I TOOK IT TO MY LOCAL AUTO REPAIR IN TOWN SINCE THE DEALERSHIP COULD NOT GET ME IN FOR 2 WEEKS & THE JEEP WAS LEAVING ME COASTING FOR A SAFE SPACE TO PULL OVER IN TRAFFIC. WITHIN 2 MINUTES THEY DISCOVERED JEEP WAS 2 QUARTS LOW ON OIL. THE ENGINE WAS LOSING OIL PRESSURE & WAS SHUTTING OFF THE ENGINE TO KEEP IT FROM DAMAGING THE MOTOR. SINCE THEN I'VE TRIED TO SCHEDULE SERVICE WITH TWO DIFFERENT DEALERSHIPS ONLY TO BE TOLD THAT USING 2-3 QUARTS EXTRA OF OIL IN BETWEEN OIL CHANGES IS NORMAL & THEY CAN NOT DO ANYTHING.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NAPLETON NORTH LAKE CHRYSLER (3701 NORTH LAKE BLVD, PALM BEACH GARDENS, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

WHILE THE CAR IS IN MOTION OR JUST AFTER BRAKING, THE ENGINE WILL BEEP AND THEN COMPLETELY SHUT OFF. THE SCREEN SAYS TO PUT THE VEHICLE IN PARK IN ORDER TO RESTART IT. IT TAKES SEVERAL MOMENTS FOR THE VEHICLE TO RESTART. *DT*JB

SHORTLY AFTER I GET GAS THE VEHICLE WILL GO FROM DRIVE TO IDLE AND A WARNING MESSAGE WILL POP UP THAT SAYS I NEED TO SHIFT TO PARK. THIS HAS HAPPENED WHILE WAITING TO TAKE A LEFT AT LIGHTS AND SOMETIMES AS SOON AS I GO TO PULL OUT OF THE GAS STATION.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A RED LIGHT, THE BATTERY WARNING INDICATOR ILLUMINATED, THE TRANSMISSION SEIZED, AND THE VEHICLE LOST ACCELERATION. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO YARK CHRYSLER JEEP DODGE (6019 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED AN OIL CHANGE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,175.

STALLS FOR NO REASON EMERGENCY BREAK TURNS ON BY ITSELF WON'T ACCELERATE WHILE ORIGINALLY IN MOTION ON FREEWAY TURNS OFF WHILE TURNING ELECTRIC STABILITY CONTROL ICONS GOING BIZERK

WHILE WE WERE DRIVING, A MESSAGE CAME ON THE DASHBOARD TO SERVICE TRANSMISSION, AND THEN WE WERE NOT ABLE TO ACCELERATE. WE PULLED OVER AND TURNED OFF THE CAR, AND THEN STARTED IT BACK UP AND WE DROVE FINE FOR ABOUT A MINUTE BEFORE THE SAME MESSAGE CAME UP ON THE DASHBOARD. AGAIN WE WERE NOT ABLE TO ACCELERATE EVEN THOUGH THE GAS PEDAL WAS PUSHED ALL THE WAY. IT WASN'T MAKING ANY NOISE. WE CALLED THE DEALERSHIP AND ALL I WAS TOLD WAS TO TURN IT OFF FOR ABOUT 5 MINUTES AND TURN IT BACK ON TO SEE IF THE SERVICE LIGHT WOULD RESET. IF NOT TO CALL A TOW TRUCK TO TAKE IT TO THE NEAREST DEALERSHIP, BUT SINCE IT WAS SUNDAY THEY WERE ALL CLOSED. ALL MY FAMILY WAS WITH ME IN THE CAR WHICH WAS VERY FRIGHTENING. I FOLLOWED THE DEALERSHIPS INSTRUCTIONS BUT IT DID NOT WORK. WE STOP AT A STOPLIGHT AND IT DIDN'T WANT TO MOVE FORWARD ONCE THE LIGHT TURNED GREEN. WE TURNED OFF THE CAR AND TURNED IT BACK ON AND IT WENT AGAIN. WE WERE ABOUT 45 MINUTES AWAY FROM HOME SO WE JUST HEADED BACK. THE SERVICE MESSAGE NEVER WENT AWAY AND WERE ONLY ABLE TO TRAVEL AT LOW SPEED. I HAVE CALLED FCA IN THE PAST WHEN A SERVICE TRANSMISSION MESSAGE POPPED UP ON THE DASHBOARD BUT IT JUST FLASHED AND DIDN'T STAY. THIS IS A NEW CAR AND I AM VERY UPSET IT HAS ALL THESE ISSUES.

THREE DAYS AFTER BUYING THIS JEEP CHEROKEE LIMITED I WAS SITTING IN MY DRIVEWAY WITH THE CAR IN PARK RUNNING WHEN I STARTED TO SMELL SOMETHING BURNING, THE CABIN FILLED WITH SMOKE TO THE POINT THAT I CALLED 911 AND DISPATCHED MY LOCAL FIRE DEPARTMENT, THEY COULD NOT DETERMINE THE LOCATION OF THE SMOKE, I WAS ABLE TO DRIVE IT TO THE DEALERSHIP WITH ALL WINDOWS DOWN IN 18 DEGREE WEATHER, THE DEALER FOUND "BURN MARKS" ON THE CABIN AIR FILTER AND ALL THEY DID WAS TO REMOVE THE CABIN AIR FILTER AND THAT WAS IT? CAR MAKE ME FEEL UNSAFE AS NO REPAIR OR DIAGNOSTIC OF BURNING OR SMOKE HAS BEEN DONE. CAR LOST POWER WITH THE A/C RUNNING LAST WEEK WHILE AT THE CAR WASH, I HAD TO TURN OFF THE A/C TO GET IT UP TO SPEED. ALSO WHILE SITTING IDLING AT MCDONALDS PICKUP WINDOW A STRONG SMELL OF GASOLINE WAS DETECTED BY THE LADY SERVING MY MEAL, MY GIRLFRIEND AND OTHERS IN LINE WAITING, TOOK IT TO THE DEALER AND OF COURSE THEY FOUND "NOTHING". GOING TO GET RID OF THIS THING BEFORE IT CATCHES FIRE.

TAKATA RECALL AFTER STARTING THE CAR AND STAYING STATIONARY STARTS TO SHAKE. WHILE DRIVING SHAKES EVEN MORE AND HAS STALLED ON ME WHILE DRIVING WITH MY TODDLER IN CAR SEAT IN BACK. THEN IT DID IT AGAIN 2 MORE TIMES JUST GLAD MY SON WASN'T IN THE CAR. NOW CHECK ENGINE LIGHT LIT UP TODAY FEB-6-2019. THERE HAVE BEEN PLENTY OF COMPLAINTS OF THESE TYPE OF ISSUES. MY VEHICLE IS UNDER WARRANTY STILL AS IT IS A LEASE. I WILL NOT BE LEASING JEEP ANYMORE. *DT *DT*JB

TWICE IN THE PAST WEEK MY JEEP HAS JUST STALLED WHILE DRIVING, BOTH ON 2/1/19 AND 2/4/19 I WAS GOING AROUND 35-40 MPH. I AM ABLE TO COAST THE JEEP OFF THE ROAD AND THEN I NEEDED TO WAIT A FEW MINUTES BEFORE IT STARTS UP AGAIN. THE ON BOARD COMPUTER SYSTEM DISPLAY DOES NOT SHOW ANY PROBLEMS. UPON RESEARCH IT SEEMS SEVERAL PEOPLE HAVE REPORTED THE SAME PROBLEM.*DT*JB

"4X4 UNAVAILABLE SERVICE REQUIRED "MESSAGE CAME ON AND STAYED ON WHEN I STARTED IT. IT WAS PARKED FOR AROUND 4 HOURS AND WAS STATIONARY. TOOK IT TO DEALERSHIP AFTER A DAY AND A HALF WAS TOLD A WIRE HAD ROTTED AND BROKE.

CAR WAS IN DRIVE/RUN MODE AND CAR CUT OFF. STEERING WHEEL LOCKED UP. CAR COASTED TO STOP. UNABLE TO CONTROL. *DT*JB

2016 JEEP KL TRAILHAWK (V6) WILL RANDOMLY HAVE NO ELECTRICITY/POWER AT ALL. NOT EVEN TO UNLOCK DOORS OR FOR THE DOME LIGHTS TO COME ON. THIS IS AFTER THE VEHICLE SITS OVERNIGHT, FOR 10 TO 12 HOURS. I HAVE TO USE THE KEY TO UNLOCK THE VEHICLE. I HAVE TO JUMP START IT AND IT WILL RUN FINE FOR DAYS UNTIL IT HAPPENS AGAIN. I HAVE EXPERIENCED THIS ISSUE 5 TIMES IN THE PAST 4 WEEKS. THE BATTERY IS NEW. REPLACED 12/18, AND HAS BEEN TESTED SUCCESSFULLY BY 3 DIFFERENT SHOPS ALONG WITH THE JEEP'S CHARGING SYSTEM PASSING ALL TESTS... ALL CABLES/ CONNECTORS ARE TIGHT AND CLEAN. I NEVER KNOW WHEN IT WILL START, OR NOT.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE TIRES MADE A SCREECHING NOISE WITHOUT WARNING UPON MAKING TURNS. THE CONTACT TOOK THE VEHICLE TO ABERNETHY CHRYSLER DODGE JEEP RAM (1442 E MAIN ST, LINCOLNTON, NC 28092, 704-732-1890) WHERE IT WAS DIAGNOSED THAT THE FRONT HALF SHAFT WAS FAULTY. THE CONTACT WAS PROVIDED A QUOTE FOR THE REPAIR COST. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V287000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.

WHILE IN MOTION: IF THE 2016 JEEP CHEROKEE DRIVES OVER A SLIGHT BUMP, VARIOUS ELECTRICAL COMPONENTS WILL LOSE POWER AND A WARNING LIGHT WILL APPEAR ON DASHBOARD SCREEN -- MOST OF THE TIME THE SERVICE BRAKE SYSTEM WARNING WILL DISPLAY; AND OTHER TIMES, THE SCREEN POWER WILL COMPLETELY SHUT OFF. IN ADDITION, WHILE IN MOTION, SOMETIMES THE ENGINE WILL SUDDENLY LOSE ALL POWER, THE STEERING LOCKS UP, DECELERATES AND ALL POWER TO THE VEHICLE SHUTS OFF. THE ONLY SOLUTION IS TO TURN THE VEHICLE COMPLETELY OFF, WAIT A FEW MINUTES AND START IT AGAIN.

WHILE DRIVING ON A RESIDENTIAL STREET, MY 2016 JEEP CHEROKEE LATITUDE WITH 45,196 MILES DISPLAYED THE "SERVICE SHIFTER" MESSAGE ON THE DASHBOARD. THE PRND SHIFTER LIGHTS WERE ALL LIT UP RED. PULLED OVER, PUT THE CAR IN PARK, RESTARTED THE VEHICLE AND THE MESSAGE DID NOT APPEAR. LATER IN THE DAY, THE RADIO DISPLAY STOPPED WORKING. SCHEDULED A SERVICE APPOINTMENT WITH THE DEALERSHIP.

THE SERVICE SHIFTER MESSAGE DISPLAYS ON THE SCREEN AND YOU CAN'T TELL IF THE THE IS IN DPRN BECUASE ALL THE LIGHTS ARE RED. THE CAR SOMETIMES WILL NOT SHIFT OUT OF GEAR. OR JERKS WHEN IT FINALLY DOES. THIS CARE HESITATES WHILE IN MOTION AND AS WELL AS WHEN STATIONARY AND TRYING TO MOVE. THIS IS VERY DANGEROUS. I HAVE TAKEN THIS VEHICLE TO THE DEALER WHO STATED THAT THE RECALL THEY HAD WAS ONLY FOR A SOFTWARE UPDATE WITH THE SHIFTER BUT THIS ISSUE SHOULD ALSO BE A RECALL WITH THEM COVERING THE REPAIRS. I HAVE LESS THAN 50K MILES THERE IS NO REASON WHY I SHOULD HAVE TO COVER THE EXPENSE OF REPLACING THE SHIFTER ASSEMBLY BECUASE THE SHIFTER IS NOT COVERED UNDER THE WARRANTY THEY SELL YOU.

WHILE DRIVING AT REGULAR SPEED MY CAR HAS STOPPED RUNNING. I WAS ABLE TO MANEUVER TO THE SIDE & WAIT SEVERAL MINUTES BEFORE IT RESTARTED. MY HEAT HAS STOPPED WORKING - I TOOK IT TO BE LOOKED AT & WAS TOLD THE "HARNESS" IS CORRODED. MY CAR HAS $43K MILES - HOW CAN THIS BE ALREADY? *DT *DT*JB

SERVICE SHIFTER CAME ON IN MY JEEP AND WOULD NOT DRIVE/SHIFT GOING DOWN THE INTERSTATE IN A LOT OF TRAFFIC. MY FAMILY COULD HAVE BEEN KILLED! CARS WERE SWERVING AROUND ME, BLOWING THEIR HORNS, AND I COULDN'T EVEN STEP ON THE GAS TO TRY TO GET OFF THE ROAD ON TO THE SHOULDER. ABOUT 30 MINUTES BEFORE THAT HAPPENED MY 16 YEAR OLD DAUGHTER WAS DRIVING. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GETS KILLED!!!

THIS IS SAFETY CONCERN! 2016 JEEP CHEROKEE CAR WOULD STOP WHILE YOU DRIVING HIGH SPEED WITHOUT ANY WARNING SIGN AND ALL THE LIGHT WILL COME ON CAN NOT SHIFTING OR RESTART THE CAR. IT HAPPENED ON ME TWICE ALREADY. ONE TIME ON HIGHWAY I-95, ONE TIME ON A BUSY LOCAL ROAD AT PA. JEEP DEALERSHIP SAID IT WAS COMPUTER UPDATING, I COULD NOT GET IT. AFTER FIRST TIME THEY REPAIRED IT, I DID FEEL SOMETHING WIRED WITH THE CAR. SO I BROUGHT IT BACK TO JEEP DEALERSHIP TWO MORE TIME FOR DIAGNOSE. THEY ALL SAID THE CAR HAD NO PROBLEM. NOT EVEN A MONTH, IT HAPPENED AGAIN. SUDDENLY STOP! THIS TIME THEY STILL TRYING TO FIX IT FOR ME, BUT I COULD NOT TRUST JEEP AGAIN. I MEAN IF THEY CAN FIX IT, IT WOULD NOT HAPPENED AGAIN AFTER THREE TIME WHAT EVER FIX OR DIAGNOSE.

OUR 2016 JEEP CHEROKEE (LATITUDE 4WD) HAS BEEN STALLING AFTER A COLD START. THE BATTERY INDICATOR FLASHES AND THEN REGISTERS A MESSAGE TO PLACE THE CAR IN P TO SHIFT INTO GEAR. I HAVE BEEN ABLE TO RESTART THE CAR AFTER WAITING 30-60 SEC, SOMETIMES WHILE IN TRAFFIC. THE VEHICLE WAS AT THE DEALERSHIP ON 1/14/19 AND I WAS TOLD THAT THERE WASN'T ANY OIL ON THE DIPSTICK. THE ENGINE IS POSSIBLY BURNING OIL BUT THERE ARE NO INDICATORS OR STATUS UPDATES WHEN THE SYSTEM IS CHECKED. I WAS TOLD BY THE DEALERSHIP THAT THEY ARE AWARE OF AN ENGINE ISSUE WITH THE 2016 JEEP CHEROKEE. AN OIL CONSUMPTION TEST IS NEEDED BEFORE THE ENGINE CAN BE REPLACED (IF NEEDED). OIL CONSUMPTION TEST INITIATED 1/14/19. CHRYSLER/JEEP IS AWARE OF THIS ISSUE AND HAS NOT ISSUED A SAFETY RECALL. NEGLIGENCE BY CHRYSLER FOR NOT RESPONDING TO THIS SIGNIFICANT DEFECT AND SAFETY ISSUE.

TRANSMISSION RECALL. WHILE DRIVING ON AN INTERSTATE, 'SERVICE TRANSMISSION' APPEARS ON DASH, AND VEHICLE CEASES TO ACCELERATE. TRANSMISSION ESSENTIALLY DROPS TO FIRST GEAR AND WILL NOT ACCELERATE BEYOND THAT POINT.

MY JEEP KEEPS BREAKING DOWN WHILE THE VEHICLE IS IN MOTION AND I HAVE ALMOST BEEN IN SEVERAL WRECKS BECAUSE OF IT. I HAVE NOW DONE MY OWN RESEARCH ON THIS ISSUE GOING ON WITH CARS THAT HAVE MY SAME YEAR MAKE AND MODEL AND HAVE BEEN EXPERIENCE THE SAME EXACT ISSUES AS I AM ALL OVER THE US. I HAVE BEEN SPEAKING WITH SOME OF THESE PEOPLE WHO WERE WRITING THESE COMMENTS ON THE JEEP WEBSITE AND THEY HAVE ALL SAID THEY ARE NOT DEPENDABLE AND HIGHLY UNSAFE AS THEY HAVE ALSO ALMOST GOT INTO WRECKS BECAUSE OF IT. AT THIS POINT ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS GETS HURT DUE TO THE VEHICLE SHUTTING DOWN WHILE IN MOTION OR WORSE, DEATH. SOMETHING MUST BE DONE TO STOP THE SALE OF THIS UNSAFE VEHICLE. I AM STUNNED NOTHING HAS YET TO BE DONE ABOUT THIS. MY CAR HAS NOW BEEN IN THE SHOP SINCE I BOUGHT IT AND NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. I HAVE HAD TO TAKE IT BACK 3 TIMES AND THE ISSUE IS NOT GETTING FIXED. NOW, I'M TOLD THAT THEY ARE HAVING TO OPEN SOME "STAR" THING - WHICH HAS SOMETHING TO DO WITH ASKING THE MANUFACTURE IF THESE ISSUES ARE COMMON AND WHAT TO DO TO FIX THEM. THIS IS RIDICULOUS THAT I HAVE BEEN PUT THROUGH HELL AND THEY DON'T EVEN KNOW IF THE CAR CAN BE FIXED. AS OF RIGHT NOW THE CAR IS COMPLETELY BROKEN DOWN AND NO ONE KNOWS HOW TO FIX IT. ALL THESE OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THE DEALERSHIPS NOT BEING ABLE TO FIGURE OUT WHAT IS WRONG SO THEY JUST GIVE THE BROKEN CAR BACK TO THE OWNER AND IT GOES BACK ON THE ROAD. I AM TELLING YALL THIS IS VERY UNSAFE. *DT CONSUMER STATED CAR IS FIXED.*JB

TRANSMISON SERVICES

I HAVE A 2016 JEEP CHEROKEE SPORT. MY CHECK ENGINE LIGHT CAME ON. I WAS TOLD THERE WAS A THERMOSTAT ISSUE. MY TOTAL REPAIR COST FOR THIS ONE PROBLEM WAS $866.06 AT THE PARAMUS NJ DEALER. I'M EXTREMELY DISAPPOINTED THAT I HAD SUCH AN EXPENSIVE REPAIR WHEN MY CAR IS 2016 AND I HAVE LESS THAN 50,000 MILES. I'M ALSO DISAPPOINTED THAT I WAS TOLD ONLY DEALERS CAN UPDATE THE COMPUTER ON MY VEHICLE. I HAVE HEARD OF SEVERAL JEEP OWNERS COMPLAINING OF SENSOR ISSUES NOTING REPAIR WORK WASN'T NECESSARY. ALSO, WITH THE CHECK ENGINE LIGHT ON MY AUTO START DID NOT WORK.

LEAKING DURING HEAVY RAIN PASSENGER ( NOT WHEN DRIVING ) SIDE FRONT AND REAR FLOOR BOARDS

TRANSMISSION SHIFTS UNEXPECTEDLY INTO NEUTRAL AT HIGHWAY SPEEDS (65 MPH). WHEN THE GAS PEDAL IS DEPRESSED THE ENGINE REVS BUT THE CAR DOES NOT RESPOND AS IF IT IS IN NEUTRAL. THE ONLY WAY TO REMEDY IS COMING TO A COMPLETE STOP ON THE FREEWAY AND SHUTTING OFF AND RESTARTING THE CAR. CHECK ENGINE LIGHT COMES ON AND I'VE TAKEN IT TO DEALER AND THEY'VE STATED THAT THE VEHICLE IS NO LONGER UNDER WARRANTY AND STATE THAT THERE IS A TRANSMISSION RECALL AFFECTING THE 2014-2015 MODELS, NOT MINE WHICH IS A 2016. THE LOCAL TRANSMISSION SHOP LOOKED UP THE CODE P0887 (TCM RELAY), BUT STATED THAT HE WOULD NOT WORK ON IT BECAUSE OTHER 2016 JEEP CHEROKEES WITH THE SAME PROBLEM CONTINUE COMING BACK WITH THE SAME PROBLEM, EVEN AFTER GOING SO FAR AS TO REPLACE THE ENTIRE TRANSMISSION AND RELAY. HE RESET THE CODE, BUT THE SAME ISSUE HAPPENED A DAY LATER AT FREEWAY SPEEDS (65MPH) AND I WAS NEARLY REAR ENDED AS I STALLED. APPROX 4 DAYS LATER THE SAME ISSUE HAPPENED AGAIN AT FREEWAY SPEEDS (65 MPH). I NOW DRIVE THE VEHICLE ON MAINLY SURFACE STREETS AND AM AFRAID TO DRIVE IT BECAUSE OF THE CLOSE CALLS I'VE HAD WITH MY TRANSMISSION SHIFTING INTO NEUTRAL AT FREEWAY SPEEDS. MY MODEL IS A 2016 JEEP CHEROKEE 2WD 2.4L 4-CYL ENGINE.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNKNOWN.

PERIODIC STRONG GAS SMELL IN CABIN.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT CHANGED THE BATTERY AND NOTICED THAT THE OIL WAS LOW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED VATLAND CHRYSLER DODGE JEEP RAM (855 SOUTH, US-1, VERO BEACH, FL 32962, (772) 567-6633) AND AN OIL CONSUMPTION TEST WAS COMPLETED. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000.

TRANSMISSION IS SQUEALING AS I DRIVE DOWN THE ROAD. MANY TIMES WHEN I PUT IT IN DRIVE IT DOESN'T WANT TO GO. I HAVE ALSO EXPERIENCED THIS AT TRAFFIC LIGHT STOPS. THE VEHICLE WILL BE IN DRIVE AND WHEN I PRESS ON THE GAS TO GO IT JERKS. THIS IS A SAFETY HAZZARD BECAUSE I DON'T KNOW IF THERE IS GOING TO BE A TIME WHERE IS WILL NOT RESPOND AND STRANDS ME. *TR

THIS IS IN REGARDS TO MY 2016 JEEP CHEROKEE LATITUDE. IN THE LAST 4 DAYS MY CAR HOW JUST COMPLETELY SHUT OFF 3 TIMES ON 12/23/18, 12/26/18 AND 12/27/18, WHILE I WAS DRIVING, PROBABLY WOULD HAVE BEEN 4 TIMES BUT I DIDN'T DRIVE ON CHRISTMAS DAY. THE FIRST 2 TIMES IT HAPPENED I WAS LEAVING MY WORK PARKING LOT DRIVING NO MORE THAN 10-15 MPH. TODAY 12/27 MY CAR SHUT OFF WHILE I WAS STOPPED AT A STOP LIGHT . THIS HAPPENS WITH NO WARNING AT ALL! LUCKILY NO ONE WAS BEHIND ME WHEN I STALLED. I HAVE SEEN MANY PEOPLE ON SOCIAL MEDIA WITH THIS SAME PROBLEM! THE DEALERSHIP SAYS IT COULD BE AN OIL ISSUE, SO THEY ARE JUST DOING AN OIL CHANGE AND THEY SAID THEY RECOMMEND BRING THE CAR BACK EVERY 1000 MILES TO CHECK LEVELS!! WHAT KIND OF SOLUTION IS THAT ? I HAVE YOUNG CHILDREN THAT I DRIVE TO SCHOOL! I CAN'T HAVE THIS HAPPEN WHILE DRIVING THEM!

WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.

BOUGHT THE CAR 10/3/2018 WITH A FRESH OIL CHANGE, 12/18/2018 CAR SHUT OFF ON HUSBAND WHILE DRIVING WITH KIDS IN THE CAR (THE ENGINE DIED, STEERING LOCKED UP, THE BATTERY LIGHT FLASHED AND AN ERROR POPPED UP THAT SAID TO PUT THE TRANSMISSION IN PARK AND SELECT THE DESIRED GEAR) NO OIL LIGHT EVER CAME ON TO WARN LOW OIL 12/20/2018 CAR SHUT OFF TWICE WHILE DRIVING, CHECK ENGINE LIGHT CAME ON WENT TO DEALER AND OIL CHANGE WAS COMPLETED, LESS THAN 4K MILES DRIVEN AND THERE WAS ONLY QUART OF OIL LEFT IN ENGINE (5 QT BURNED) 12/21/2018 CALLED DEALER BECAUSE CAR SKIPPED, WAS TOLD NORMAL DUE TO AIR GETTING INTO ENGINE CAUSING A MISFIRE SHOULD BE FINE NOW 1/7/2019 CAR SPUTTERED TWICE WHILE DRIVING, FELT LIKE IT SHUT OFF BROUGHT CAR TO DEALER AND THE CAR WAS LOW BY 1 QUARTS OF OIL STARTED OIL CONSUMPTION TESTING. WHEN CAR STALLS OUT IT IS WHILE YOU ARE DRIVING AND HAPPENS WITHOUT WARNING, I WAS IN THE MIDDLE OF AN INTERSECTION THE FIRST TIME IT HAPPENED TO ME. I COULD HAVE BEEN KILLED TO "SAVE THEIR ENGINE"

SOON AFTER STARTING TO DRIVE IN THE A.M. ON A RESIDENTIAL ROAD, "SERVICE SHIFTER" MESSAGE APPEARED AND ALL RED LIGHTS CAME ON THE PRNDL SHIFT SELECTOR; CAUSE UNKNOWN; REPORTS OF A RECALL ONLINE THAT HAVE CAUSED A CELEBRITY FATALITY, BUT NO RECALL ON NHTSA USING VIN;

WHEN DRIVING I NOTICE WHEN I STOP ON THE BRAKE AND GAS BOTH WOULD NOT WORK. THE DASHBOARD ICON OF THE BATTERY ILLUMINATED, THE NOTIFICATION SOUND PLAYED, AND THE CAR SLOWED TO A STOP. ALSO, THE NOTIFICATION CENTER DISPLAYED "SHIFT TO PARK". I SHIFTED INTO PARK, PLACED MY HAZARD LIGHTS ON, AND WAVED THE CARS THAT WERE BEHIND ME TO DRIVE AROUND. MADE THE ATTEMPT TO RESTART TWICE WITH NO SUCH LUCK. THE THIRD ATTEMPT SAW THE CAR TURN BACK ON SUCCESSFULLY. ..*BF.. *TR

I'VE HAD A SERVICE SHIFTER MESSAGE APPEAR NUMEROUS TIMES AND THEN DISAPPEAR. WHEN I WOULD TAKE IT IN TO GET LOOKED AT I WAS TOLD THAT THERE WAS NO RECORD OF THAT CODE BEING DISPLAYED IN THE CAR LOG/MEMORY AND THAT THE SERVICE DEPARTMENT AT THE DELEARSHIP COULDN'T FIND ANYTHING WRONG WITH IT. UPON DOING RESEARCH ON THIS MESSAGE I FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND IF LEFT UNCHECKED CAN CAUSE THE VECHICLE TO SHIFT INTO PARK WHILE IN MOTION CAUSING LOSS OF CONTROL AND ACCIDENTS. I HAVE RECEIVED THIS MESSAGE WHILE BOTH STATIONARY JUST WHEN I TURNED THE CAR ON, AND ALSO WHILE IN MOTION ON A ROAD.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. SEVERAL MINUTES LATER, THE VEHICLE RESTARTED. THE VEHICLE WAS TOWED TO GLADSTONE DODGE CHRYSLER JEEP & RAM (5610 N OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-350) WHERE IT WAS DIAGNOSED THAT THERE WAS INSUFFICIENT OIL IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

TRANSMISSION NOT WORKING PROPERLY

ABOUT A MONTH AGO, MY 2016 JEEP STARTED TO STALL AS I WAS DRIVING THE VEHICLE. THE STEERING WHEEL LOCKS AND THE BATTERY SIGN FLASHES, THEN THE CAR TELLS ME TO PLACE THE CAR IN PARK. I SHUT THE CAR OFF, WAIT ABOUT TWO MINUTES THEN RESTART THE CAR. SOMETIMES I WILL MAKE IT TO MY DESTINATION, SOMETIMES IT STALLS ON ME AGAIN. IT'S HAPPENED TOO MANY TIMES, AND I SCARED TO DRIVE THE CAR ANYMORE. IT HAS BEEN IN A SHOP FOR THREE WEEKS NOW, AND THERE IS NOTHING THAT THEY CAN FIND WRONG WITH THE VEHICLE. THEY HOOK IT UP TO A MACHINE, BUT NO ERROR MESSAGES ARE REPORTED TO THEM. *DT*JB

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE AND THE FRONT AND REAR FLOORS WERE CONSTANTLY WET. THE CONTACT ASSUMED THE WATER WAS DUE TO LEAVING THE WINDOWS OPEN AFTER A RAINY WEEKEND; HOWEVER, THE FAILURE OCCURRED EVEN WHEN THE WINDOWS WERE CLOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERIDIAN CHRYSLER (1210 39 N, MERIDIAN, MS 39301, 833-253-1910) AND WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 54,000.

THIS JEEP STALLS OUT AT LOW SPEEDS AND ONCE STALLED OUT AT 55 MPH. DEALER SAYS THIS ENGINE THE 2.4L 4 CYLINDER HAS OIL CONSUMPTION ISSUES AND IT IS QUITE NORMAL FOR THE ENGINE TO USE 1 QT OF OIL EVERY 1,000 MILES

TAKATA RECALL MY 2016 JEEP CHEROKEE WILL SHUT OFF WHILE IN MOTION. THE CAR DIED WHILE GOING THROUGH AN INTERSECTION. I WAS ABLE TO COAST INTO A SAFE PLACE, BUT CAR WOULD NOT RESTART AGAIN AFTER FOR A FEW HOURS. MY HUSBAND WAS DRIVING THE CAR AND CAME TO A STOP AT AN INTERSECTION WHEN THE CAR DIED AGAIN. THE CAR STARTED ROLLING BACKWARDS AND HE ALMOST HIT THE CAR BEHIND HIM. THIS IS NOT SAFE. WE HAVE A ONE MONTH OLD CHILD, AND I DO NOT FEEL SAFE PUTTING HER IN THE CAR. *DT*JB

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN WITH THE ELECTRONIC BUTTON FUNCTION. THE CONTACT HAD TO MANUALLY OPEN THE LIFTGATE WITH THE POTENTIAL RISK OF BEING IMPACTED BY THE LIFTGATE COMING DOWN. LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (222 S AUTO DR, BOISE, ID 83709) INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL CAMPAIGN AND DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D. THEY STAY LITE UP. IT HAPPENS WHEN I SHIFT GEARS. IT DOESN'T MATTER IF I SHIFT INTO REVERSE OR PARK IT STILL LIGHTS UP AND DOESN'T TURN OFF UNLESS I RESTART MY ENGINE. I'VE RESEARCHED AND A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM WITH THEIR JEEPS INCLUDING 2018 MODELS

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHEN THE VEHICLE WAS IN PARK OR DRIVE, THE GEAR FAILED TO SHIFT AND A WARNING INDICATOR ILLUMINATED FOR THE SHIFTING FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER; HOWEVER, A WARRANTY WOULD BE AVAILABLE WITHIN THIRTY DAYS. THE CONTACT DID NOT KNOW IF THE VEHICLE WOULD BE REPAIRED PER THE WARRANTY. THE SHIFTER CONTINUED TO FUNCTION IMPROPERLY. THE VEHICLE WAS EXCLUDED FROM ANY POWER TRAIN RECALLS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.