There are 1 owner-reported suspension complaints for the 2022 Jeep Cherokeein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The car has over 18000 miles, in March 2025 we noticed a rattle at the right front area while going over rough roads. we took the car to the (Dealer Cerritos Jeep) and were told that the right front strut was (Broken ?) and it was under warrantee. Then was told the strut was out of production and it would be May 30 before they could get the replacement, May 30 was told that the all the parts did not arrive, we left the car there June 23, June 24 they said the design had changed and needed to get more mounting parts to install it. today we pick the car up QUESTION: I was taught that when replacing an suspension you don't replace just one, you replace two! my research says that it is still a practice today. The dealer is replacing only the right Strut, we are concerned the we have one questionable strut with 18000+ miles on and is in some way mechanically different then the new strut. The dealer stands on just replacing the one strut
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026