There are 35 owner-reported fuel system complaints for the 2012 Jeep Compassin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2012 Jeep Compass. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the engine seized. No warning lights were illuminated. The contact stated that the failure occurred in the middle of the road. The vehicle was pushed to the shoulder of the roadway. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was jumpstarted and driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 109,000.
The contact owns a 2012 Jeep Compass. The contact stated that while attempting to refuel the vehicle, the contact was unable to pump more than one gallon at a time. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the roll-over valve was defective and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 63,000.
When I attempt to fuel the car, the gas pump immediately shuts off regardless of the gas station or the pump that I am at. The gas also seemed to not want to go into the tank, as I could see some of the gas leaking out around the rim of the tank even though it was empty when I began to fuel.
The contact owns a 2012 Jeep Compass. The contact stated that while refueling the vehicle, the nozzle kicked off and shut down. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline). The vehicle was taken to an independent mechanic who determined the failure was due to the fuel tank rollover valve being defective. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 63,176.
The vehicle just went through an inspection with the dealership before being sold to me. The vehicle is stalling when making turns and driving. There are no warning lights, there is a full tank of gas, no warning of it going to happen and it just stalls. The Jeep stalled at an intersection, stalled driving through a parking lot and again today stalled turning from an intersection. It almost caused me to get rear ended in an accident. Luckily they did not but that was scary enough for me to check for recalls and to my surprise there is for my year and type but not my VIN, my vehicle was manufactured April 2012, does not have high miles and should not be having these issues.
The contact's daughter-in-law owns a 2012 Jeep Compass. The contact stated that an additional 20-30 minutes was needed to fill the fuel tank while refueling. The vehicle was initially taken to an independent mechanic and was diagnosed, and it was determined that the roll-over valve was damaged. The failure was linked to NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline). The vehicle was then taken to a dealer where the contact was informed that the vehicle was not included in the recall. The dealer later referred the contact to the NHTSA Hotline for additional assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.
When driving the vehicle will hesitate then stall after refueling. Happen after almost every refueling case. Believe it is a stuck rollover valve that is allowing gas to enter vent lines and causing the stall. When accelerating the vehicle suddenly dies and there is a complete loss of all systems. No power steering to help get off the side of the road. Often there are no Check Engine Lights or other warnings. Obviously if your engine suddenly dies when accelerating this can cause major safety concerns. I had this happen 3 times while trying to merge onto an interstate. Thankfully I was in the right lane and able to get off to the shoulder and avoid an accident. Have not had a mechanic verify but it is a very common problem with these vehicles and the manufacturer needs to address this.
I HAVE A 2012 JEEP COMPASS 4 X 4 AND WHEN ATTEMPTING TO FUEL THE VEHICLE THE FUEL PUMP NOZZLE WILL NOT STAY LOCKED IN TO PUMP FUEL UNTIL FULL. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD IT WAS THE ROLL OVER VALVE IN THE FUEL TANK WAS STUCK AND THAT THE FUEL TANK WOULD HAVE TO BE REPLACED. I READ ABOUT THE SAFETY RECALL NHTSA # M11 AND M14 WHICH STATED THAT 2012 JEEP COMPASS AND PATRIOT PRODUCED BETWEEN 12/17/2011 AND 01/02/2012 HAD DAMAGED ROLL OVER VALVES INSTALLED IN THE TANKS AND WHERE SUBJECT TO THE RECALL. THE COMPLAINT I HAVE IS MY VEHICLE WHICH WAS PRODUCED ON 4/12/2012 HAS THE EXACT SAME PROBLEM BUT WAS NOT INCLUDED IN THE RECALL.
WHEN PUTTING FUEL IN THE GAS TANK, THE PUMP WILL KICK OFF AND FUEL WILL SPLASH OUT ON YOU. YOU HAVE TO HOLD THE NOZZLE AND JUST LET THE FUEL TRICKLE IN. IT DOES NOT MATTER THE ANGLE OF NOZZLE OR HOW FAR IN OR OUT IT IS. IT WILL CUI OFF AT ANY TIME USUALLY AT A HALF A GALLON. YOU THEN HAVE TO HOLD IT AND TRICKLE THE GAS IN WHICH DEPENDING ON HOW MUCH FUEL YOU NEED IT CAN TAKE 45 PLUS MINUTES. THE BACK SPLASH WILL GET ON YOUR HAND AND CLOTHES .I HAVE TO WEAR A RUBBER GLOVE,AND HAVE HAD TO TAKE MY SHOES OFF AND PUT IN PLASTIC BAG,AS WELL AS GO CHANGE CLOTHES.THIS IS NOT SAFE NOR IS IT NORMAL AS A LOT OF JEEP OWNERS ARE HAVING SAME PROBLEM.
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REFUELED, THE PUMP CLICKED OFF PREMATURELY PRIOR TO THE FUEL TANK BEING FILLED. THE CONTACT REPOSITIONED THE NOZZLE AND WAS ABLE TO COMPLETE FILLING THE FUEL TANK. THE VEHICLE WAS TAKEN TO BRANDYWINE CHRYSLER JEEP DODGE RAM LOCATED AT (3807 KIRKWOOD HWY, WILMINGTON, DE 19808 (302) 998-2271) WHERE THE VEHICLE WAS DIAGNOSED, AND IT WAS DETERMINED THAT THE FUEL TANK ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE THEN WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE FUEL TANK ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V142000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. *BF*TP
UNABLE TO REFUEL VEHICLE. REGARDLESS OF GAS STATION OR PUMP, YOU CAN ONLY PUMP ABOUT 0.2 GALLONS OF GAS BEFORE PUMP SHUTS OFF.
UNABLE TO FUEL VEHICLE. GASOLINE REFUEL STOPS AFTER 1/4 GALLON IS PUMPED. GAS SPRAYS BACK ON PERSON FILLING IF YOU ARE NOT EXPECTING THE SPLASH. JEEP INDICATES THAT THIS VEHICLE IS NOT COVERED UNDER RECALL M11, AS IT WAS BUILT ON FEB 1, 2012 AND THE WINDOW FOR RECALL WAS DECEMBER 20, 2011 THROUGH JANUARY 5, 2012. ACCORDING TO THE VIN, MY VEHICLE IS WITHIN 200 VEHICLES OF THE RECALL. JEEP IS REPLACING MY GAS TANK AS A COST OF OVER $1500.
GAS TANK IS NOT FILLING PROPERLY AND IS GURGLING WHEN FILLED. KNOWN RECALL ALREADY PUBLISHED BUT FOR SOME REASON IT IS NOT BEING ASSOCIATED WITH MY VIN.
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SPEWING FUEL. THE VEHICLE WAS TAKEN TO HOLDEN JEEP CHRYSLER (640 S GOVERNORS AVE, DOVER, DE 19904) WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECTIVE EVAPORATIVE SYSTEM INTEGRITY MODULE THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT A NEW FUEL TANK WAS NEEDED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,392.
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE ADDING FUEL TO THE VEHICLE, THE FUEL PUMP WOULD CONTINUE TO CLICK OFF. THE VEHICLE WAS TAKEN TO PORT JEFFERSON JEEP (RT 347, PORT JEFFERSON, NY) WHERE IT WAS DIAGNOSED THAT THE FUEL TRANSFER LINE AND FUEL TANK WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.
I PUT GASOLINE 1DOLLAR AND STOP LIKE FUELING BUT NO REAL .. FUEL TANK TRANSFER TUBE MAY CAUSE STALL
TROUBLE PUTTING GAS IN JEEP, PUMP CUTS OFF AND WE HAVE TO KEEP RESTARTING IT
FUEL SYSTEM RELAY: THE FUEL SYSTEM RELAY WITHIN THE TIPM BECAME CORRODED AND THE CAR WILL NO LONGER START. HAD TO GET IT TOWED TO THE DEALER AND FACING A $500 REPAIR CHARGE NOW FOR SOMETHING COMPLETELY IRRELEVANT TO USE. THIS IS THE EXACT SAME ISSUE SEVERAL OTHER COMPASS DRIVERS ARE FACING. CHRYSLER DID NOT INCLUDE THIS VEHICLE IN THEIR RECALL FOR THE SAME ISSUE (ONLY CHEROKEE'S AND DODGE DURANGO'S WERE INCLUDED).
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. UPON FUELING THE VEHICLE, THE FUEL PUMP MADE A CLICKING NOISE. THE FILLER FAILED TO RECEIVE THE FUEL, CAUSING IT TO HAVE TO BE PUMPED SLOWLY DUE TO THE FAILURE. THE DEALER (WESTBURY JEEP CHRYSLER DODGE RAM SRT, 100 JERICHO TURNPIKE, JERICHO, NY 11753, (516) 336-4784) WAS UNABLE TO PROVIDE AN APPOINTMENT WITHIN A REASONABLE TIME FRAME. AN INDEPENDENT MECHANIC INSPECTED AND DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. *TT *TR
2012 JEEP COMPASS CHECK BALL ISSUE I HAVE A 2012 JEEP COMPASS WITH 59,000 MILES ON IT. DURING A FUEL STOP TWO WEEKS AGO, I DISCOVERED THE NOZZLE WOULD SHUT OFF AFTER FUELING FOR A FEW SECONDS. TO ENSURE IT WASN'T THE NOZZLE AT THE FUEL PUMP, I TRIED 3 OTHER PUMPS AT DIFFERENT GAS STATIONS. SO, I TOOK THE VEHICLE IN TO THE DEALERSHIP TO GET A DIAGNOSIS. THE MECHANIC SAID THE CHECK BALL VALVE IN THE FUEL TANK IS STUCK AND THE ONLY WAY TO HAVE THIS ISSUE REPAIRED IS TO REPLACE THE ENTIRE FUEL TANK. THE TOTAL COST WITH THE NEW FUEL TANK AND LABOR WILL BE $1,600. JUST TO HAVE A SECOND OPINION, I TOOK IT TO A WELL RESPECTED LOCAL MECHANIC IN MY TOWN AND HE TOLD ME THE SAME THING. I KNOW THE SMALLER JEEPS, LIKE THE COMPASS, HAVE HAD FUEL TANK RECALLS IN THE PAST BECAUSE OF VENTILATION ISSUES AND THE ROLL OVER VALVES. THERE WERE A LOT OF PEOPLE ON JEEP FORUMS COMPLAINING ABOUT THIS. SOME FOLKS WERE ELIGIBLE FOR RECALLS AND SOME WERE NOT. THE OTHER FUEL TANK ISSUE I READ ABOUT WAS THE ISSUE I AM HAVING WITH THE CHECK BALL BEING STUCK AND HAVING TO PAY FOR A NEW FUEL TANK. PERSONALLY, I THINK IT IS RIDICULOUS AND I'M NOT THE ONLY ONE, THAT A PERSON HAS TO PAY TO HAVE AN ENTIRE NEW FUEL TANK INSTALLED BECAUSE A COMPANY IS MANUFACTURING VEHICLES WITH DEFECTIVE FUEL TANKS. SO, WHAT HAPPENS WHEN I DRIVE A HUNDRED MILES AND THE NEW FUEL TANK CHECK BALL GETS STUCK? DO I HAVE TO GO BACK TO THE MECHANIC, PAY $1,600 AND HAVE THIS PERSON INSTALL A NEW TANK EVERY TIME THE CHECK BALL GETS STUCK? IT'S SENSELESS THAT THE CONSUMER HAS TO WORRY ABOUT A VEHICLE'S UNRELIABILITY BECAUSE OF A MANUFACTURER'S FLAW AND THE COMPANY NOT DOING ANYTHING ABOUT IT. I CALLED JEEP CORPORATE AND THEY SAID THEY CAN'T DO ANYTHING TO HELP ME. I WANTED TO LET THE NHTSA KNOW THAT THE FCA CAR COMPANY IS CONTINUING TO SEND FLAWED PRODUCTS OUT THE DOORS OF THEIR FACTORIES AND IGNORING THE ISSUE.
Showing 1–20 of 35 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026