NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Jeep Compass. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY SHUT OFF AND THE BRAKES FAILED. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE OPERATING THE VEHICLE, SMOKE AND FLAMES EMITTED FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE. UPDATED 07/12/16*LJ
ABLE TO REMOVE KEY FROM IGNITION WHILE JEEP IS IN GEAR, CAR ROLLED AT LEAST A FOOT ON FLAT GROUND. TWICE IN PARKING LOT, ONCE IN GARAGE -CLEAR DANGER TO THOSE BEHIND AND ALONG SIDE OF VEHICLE. HAPPENED THREE TIMES, NOW USE HANDBRAKE TO INSURE NO ACCIDENT.
ALL STEERING WHEEL ELECTRONICS DON'T WORK INCLUDING THE HORN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 55 MPH, THE REAR PASSENGER SIDE SEAT BELT SEIZED. THE CONTACT HAD TO CUT THE SEAT BELT OFF OF HER DAUGHTER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
NO PARTS TO FIX RECALL FOR LAST 2 YEARS
BROUGHT 2014 JEEP COMPASS IN FOR A SAFETY AND EMISSION INSPECTION. 2014 JEEP COMPASS FAILED EMISSIONS TEST. 21000 MILES. NEW YORK STATE. JEEP CHRYSLER HAS BEEN UNWILLINGLY TO PROVIDE LOANER VEHICLE AND CORRECT THE PROBLEM IN A TIMELY MANNER. MY INSPECTION IS ONLY GOOD UNTIL THE END OF FEBRUARY AND THIS MANNER NEEDS TO BE URGENTLY RESOLVED.
WHILE DRIVING, ESPECIALLY WHEN I GO TO SPEED UP, MY JEEP SPUTTERS AND ALMOST FEELS LIKE IT'S GOING TO STALL ON ME. I'VE TAKEN IT INTO THE DEALERSHIP THAT I BOUGHT IT FROM ABOUT 3 DIFFERENT TIMES. EVERY TIME THEY HAVE TOLD ME THEY DON'T FEEL IT AND THEY CANT FIND ANYTHING WRONG WITH IT. I DON'T KNOW WHAT ELSE TO DO.
WHILE LOOKING AT VEHICLES ON THE DEALER LOT I NOTICED THIS VEHICLE HAD THE POWER STEERING PRESSURE HOSE IN CONTACT TO THE DASH PANEL STEEL UPPER CROSS MEMBER. SINCE THE PRESSURE HOSE MOVES WITH THE ENGINE IT CAN WEAR A HOLE IN THE HOSE AND THE VEHICLE WILL LOSE STEERING ASSIST AND SPRAY FLUID ON THE CATALYTIC CONVERTER WHICH WAS CLOSE BY. THIS WAS AN ISSUE I DISCOVERED IN AUGUST OF 2014 WHILE WORKING AT FCA AND I TOLD THE COMPANY THIS ISSUE WAS A DESIGN SAFETY VIOLATION OF FCA OUT STANDARDS. I WAS IGNORED. SOME VEHICLES WHICH HAD NOT BEEN SHIPPED YET WERE KNOWINGLY SHIPPED WITH THIS UNACCEPTABLE HOSE CLEARANCE CONDITION.
MY JEEP IS CURRENTLY BACK AT THE DEALERSHIP FOR THE SECOND TIME BECAUSE THE ESC TURNS OFF/ON OWN ITS OWN. THE FIRST TIME THIS HAPPENED, THE ABS AND CHECK ENGINE LIGHTS CAME ON AND STAYED ON. THE DEALERSHIP SAID IT WAS A FAULTY SENSOR AND REPLACED IT. NOW A FEW MONTHS LATER IT IS DOING THE SAME THING AGAIN, AND NOW THE WINDSHIELD WIPERS COME ON WHEN I USE THE LEFT/RIGHT TURN SIGNALS, TURN THE HEADLIGHTS ON, AND SOMETIMES JUST DRIVING DOWN THE ROAD. I DO NOT FEEL SAFE DRIVING THIS VEHICLE. THE DEALERSHIP SERVICE MANAGER STATED TO MY HUSBAND THAT ITS NOT SAFE FOR THE VEHICLE DO THIS. HOWEVER, THE DEALERSHIP SAYS THAT THE VEHICLE DOES NOT DISPLAY AN ERROR CODE, AND THEY CANNOT RECREATE THESE ISSUES. VEHICLE ALSO MAKES A GRINDING NOISE WHEN TURNING AND THE STEERING FEELS VERY VAGUE AND BOUNCY. THESE ISSUES HAPPEN RANDOMLY DURING BOTH CITY AND HIGHWAY DRIVING. MY JEEP IS A 2014 COMPASS, FWD, 5-SPEED MANUAL TRANSMISSION. IT HAS BEEN AT THE DEALERSHIP FOR OVER A WEEK THIS TIME. THE ESC ISSUE IS A SAFETY ISSUE, AS WELL AS, THE WIPERS. IT SEEMS TO BE AN ELECTRICAL ISSUE AND MAKES ME WONDER IF THE AIRBAGS, ABS, CRUISE CONTROL, ETC. ARE AT RISK OF FAILURE TO OPERATE PROPERLY.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE VEHICLE WAS RESTARTED AFTER THE BATTERY WAS RECHARGED FROM ANOTHER VEHICLE. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STARTED SHAKING AS THE ETC WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE DID RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE.
TAMARA INFLATORS RECALL. I WAS HIT FROM RIGHT FRONT, AIRBAGS DEPLOYED EJECTING SOME KIND OF METAL OR PLASTIC AT A HIGH VELOCITY. I AND MY WIFE WERE TAKEN TO TRAUMA CENTER ER. I HAS HIT IN THE HEAD BY SOMETHING AND HAD A LARGE KNOT ON RIGHT SIDE FOREHEAD AS WELL AS RECEIVING A GASH ON MY RIGHT HAND BY SOMETHING AS WELL AS INJURED BACK. MY WIFE SUFFERED A LUNG COMPRESSION AND HER WHOLE CHEST WAS DISPLACED UPWARD. WE WERE ON A CITY STREET AND ANOTHER VEHICLE RAN A STOP SIGN HITTING US IN THE RIGHT FRONT. UPDATED 06/08/16*LJ *CN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING THE VEHICLE 50-55 MPH FOR APPROXIMATELY ONE HOUR, THE VEHICLE INDEPENDENTLY DECELERATED TO 15 MPH. THE TRANSMISSION FAILURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A SAFETY FEATURE TO PREVENT THE ENGINE FROM OVERHEATING DUE TO EXCESSIVE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,440.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER THE INITIAL ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES, WHILE DRIVING. THE VEHICLE LOST ACCELERATION AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED, WHILE DRIVING AT APPROXIMATELY 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPUTER SOFTWARE WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
EVERY TIME WE BACK UP THERE IS A LOUD NOISE THAT COMES FROM THE BRAKES. MORE THAN 5 TIMES, MY WIFE HAS ASKED THE JEEP DEALER TO FIX IT OVER THE LAST 2 YEARS. THEY SAY THE SAME THING EVERY TIME THAT NOTHING CAN BE DONE AND THAT IT IS A DEFECT WITH THE WAY THE BRAKES WORK ON THIS JEEP MODEL. WE ARE FRUSTRATED TO HEAR THIS NOISE WITH NO WAY TO FIX IT.
BRAKES HAVE BEEN SQUEAKING FROM DAY ONE ,TOOK TO DEALER ON 03-23-15,THEY REPLACE PADS AND TURNED ROTORS ALSO DID THE SAME WITH REAR BRAKES .FEW WEEKS LATER DOING SAME THING AND STILL GETTING LOUDER. THIS OCCUR WHEN BACKING OUT PARKING PLACE
I WAS SLOWLY PULLING INTO A PARKING SPACE IN FRONT OF LOCAL PHARMACY. AS I WAS ABOUT TO PUT THE SUV INTO PARK THE VEHICLE SUDDENLY ACCELERATED WITH MY FOOT ON THE BRAKE AND THEN JUMPED TWO CURBSTONES AND WENT ACROSS THE FRONT ENTRANCE TO THE STORE AND THEN HIT A PARKED TOYOTA SUV AND PUSHED THE VEHICLE BACK FOUR FEET AND THEN FINALLY CAME TO A STOP. *TR
WATER WAS LEAKING FROM REAR HATCH ONTO INSIDE OF ROOF OF CAR. THIS IS SECOND TIME THIS HAS HAPPENED. I HAVE RESEARCHED THIS PROBLEM AND IT SEEMS LIKE THIS IS A PROBLEM WITH THE JEEP COMPASS. I AM 3000 MILES OVER THE WARRANTY AND AM NEWLY DIVORCED WITH LIMITED FUNDS. I DON'T UNDERSTAND WHY THERE IS NO RECALL FOR THIS PROBLEM SINCE IT IS ONGOING!! THE ROOF OF MY CAR IS STAINED AND NOW I AM HOPING IT DOESN'T SMELL?? I NEED HELP. I JUST BOUGHT THIS CAR HOPING IT WOULD BE A GREAT CAR FOR MY DAUGHTER AND I AND NOW AM SECOND GUESSING MYSELF. *TR
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS SEVERE CORROSION ON THE INSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT DOOR SPEAKER ENCLOSURE SHOWED SEVERE CORROSION. THE CONTACT ALSO STATED THAT THE FRONT DRIVER AND PASSENGER FLOOR PANELS ALSO EXHIBITED SEVERE CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
3RD TIMES A CHARM 2014 JEEP COMPASS THE FIRST TIME IT HAPPENED TO ME IN JULY OR AUG (4 MONTHS AFTER I GOT THE CAR) AND I THOUGHT IT WAS MY FAULT, WHILE PARKING AND HITTING THE BRAKE MY CAR ACCELERATED OUT OF NOWHERE. I THOUGHT I HAD HIT THE ACCELERATOR BY MISTAKE. THANK GOD THERE WAS A CEMENT THING ON THE FLOOR 2ND TIME: MY SISTER AND I AROUND THE HOLIDAYS, WE WERE IN MY JEEP COMPASS, ALSO PARKING AT THE LOCAL MALL THIS IS WHERE I KNEW IT WASN'T ME BUT AGAIN THERE WAS A CEMENT BARRICADE AND PREVENT ANYTHING BAD FROM HAPPENING, SO I THOUGHT IT WAS A FLUKE NOW TODAY AGAIN THIS HAPPENED WHILE PARKING AND STEPPING ON THE BREAK OUT OF NOWHERE MY CAR ACCELERATED THIS TIME NOTHING ON THE FLOOR AND RAN INTO A POST. BAM!! MY CARS HOOD IS ALL MESSED-UP AND SO IS THE BUMPER!! HAS ANYONE ELSE HAD THIS ISSUE WITH THE ACCELERATOR? IDK WHAT TO DO!!!! *TR
I WAS DRIVING ON MY WAY HOME FROM WORK. IT WAS SNOWING ICE. I HAVE LIVED IN COLORADO MY WHOLE LIFE AND BEEN DRIVING IN THE SNOW SINCE I WAS 16. MY CAR WAS BRAND NEW WHEN I HAD RECEIVED IT AND THERE WAS NO WEAR AND TEAR ON THE CAR. IT HAD TAKEN ME ABOUT TWICE AS LONG TO DRIVE HOME BECAUSE I HAD BEEN DRIVING SO SLOW. ONCE I HAD ENTERED MY NEIGHBORHOOD, I TOOK A TURN, THEN ANOTHER IMMEDIATE TURN GOING ABOUT 3 MILES PER HOUR DUE TO ROAD CONDITIONS. MY TURN WAS SLOW AND WIDE AND I HIT A PATCH OF BLACK ICE AND BEGAN TO GLIDE TO THE OPPOSITE SIDE OF THE ROAD, ABOUT 15 FEET BUMPING INTO THE CURB. MY ENTIRE FRONT DRIVER-SIDE AXEL HAD COMPLETELY SNAPPED AND MY REAR AXEL HAD BENT. BOTH TIRES WERE COMPLETELY INTACT AND THE WHEELS WERE NOT EFFECTED AS WELL. THE FRONT DRIVER SIDE HAD BASICALLY BEEN COMPLETE SNAPPED AND TORN OUT OF THE SOCKET. IT IS UNACCEPTABLE FOR THIS EQUIPMENT TO COLLAPSE AND FAIL AT SUCH A LOW SPEED IMPACT. I HAD ALSO BEEN DENIED AND INSPECTION FROM THE SERVICE MANAGER AT THE DEALERSHIP THAT I HAD BOUGHT IT FROM AND HAD IT TOWED TO. THEY HAD ALSO NEGLECTED TO REPORT IT TO THE MANUFACTURER UPON OUR REQUEST, LEAVING ME TO REPORT IT FOR THEM. THE DEALERSHIP THEN THREATENED TO MOVE THE CAR AFTER THE JEEP CORPORATION ORDERED THEM NOT TO. THE JEEP CORPORATION HAD ALSO STATED THAT THEY WOULD INSPECT THE VEHICLE AS SOON AS THEY COULD, POSSIBLE THIS WEEK OF 01/12/2015. I AM REQUESTING NOTIFICATION IMMEDIATELY. *TR
I WAS DRIVING APPROXIMATELY 10 MILES AN HOUR IN A PARKING LOT AND MY ENGINE STALLED AND BEGAN TO SMOKE. I REACHED OUT TO THE DEALERSHIP WHERE I PURCHASED MY VEHICLE FIRST AND NO ONE WOULD RETURN MY CAR. THERE IS AN ADDITIONAL RECALL THAT IMPACTS MY VEHICLE WHICH HAS TO DO WITH THE HIJACKING OF THE VEHICLE NAVIGATIONAL SYSTEM/BLUE TOOTH. I CANNOT GET RESOLUTION FROM THE DEALERSHIP. STATE LINE DODGE CHRYSLER JEEP DEALER #45636/45636
2014 JEEP COMPASS. VEHICLE HAS RUST STAINS ON IT AND CUSTOMER FEELS THE REPAIRS SHOULD BE PAID FOR UNDER WARRANTY. *TA
DEER RAN INTO PASSENGER FRONT SIDE OF CAR. CAR CAUGHT ON FIRE. AIR BAGS DID NOT DEPLOY. *TR
SQUEAKY BRAKES AND ACCELERATION PROBLEMS. WHEN I HAVE A NEED FOR SPEED, THE CAR DOWN SHIFTS AND THEN ACCELERATES IS THE BEST DESCRIPTION I CAN GIVE. *TR
I HAVE TAKEN THIS CAR 3 TIMES TO THE DEALER AND NOW IT IS GOING ON THE 4TH TIME TO FIX A SQUEAKY SOUND. I AM TIRED OF RETURNING. IT NEEDS TO BE FIXED AND BY THE WAY AFTER 4 TIMES I DO BELIEVE IT IS CONSIDERED A NEW CAR LEMON. *TR
WHILE DRIVING THE AIR BAG WARNING LIGHT CAME ON. DROVE REST OF THE WAY HOME AND DISENGAGED CAR ENGINE, RESTARTED VEHICLE LIGHT STAYED ON. CONTACTED MECHANIC AND SUGGESTED TO TAKE TO DEALER. BROUGHT TO THE DEALER PURCHASED FROM (LESS THAN 90 DAYS PRIOR) THEY INDICATED ONE IF THE SIDE AIRBAGS IS BROKEN, NEEDS ANEW "SKIRT ASS'Y" AND IT DISABLES ALL AIRBAGS FOR SAFETY. HOW IS DISABLING AIRBAGS HELPING MY SAFETY? WHILE I CAN UNDERSTAND THE NEED TO DRAW A LINE FOR WARRANTIES, MY VEHICLE IS 1400 OUT OF THE BUMPER TO BUMPER AND THE AIR BAGS ARE NOT A PART THAT GETS USED. IT'S GOING TO BE OVER $900 TO REPAIR. WHY ISN'T CHRYSLER STANDING BEHIND THEIR VEHICLES LESS THAN THREE YEARS OLD? OF WHICH HAD AIRBAG RECALLS IN THE RECENT PAST. *TR
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING OVER 65 MPH, THE VEHICLE STARTED TO OVERHEAT AND THE CONTACT HEARD A WHISTLING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, WAITED 15 MINUTES, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO JEEP BITBURG AUTOHAUS (WANKELSTRASSE # 1 BITBURG, GERMANY) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT CALLED JACK KEY CHRYSLER DODGE RAM AT (575) 434-3916 (1501 US 70 ALAMOGORDO, NM 88310) AND WAS INFORMED TO BRING THE VEHICLE IN FOR AN UNKNOWN AIR BAG RECALL REPAIR, NOT FOR THE ENGINE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE ENGINE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHEN THE VEHICLE WAS STARTED AND THE BRAKE WAS ACTIVATED, THE BRAKE EMITTED AN ABNORMAL SOUND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT CONDENSATION CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
VEHICLE BEGAN MAKING LOUD SQUEAKING NOISES AT 6,000 MILES. I HAVE BROUGHT IT TO THE DEALER 3 TIMES FOR THE ISSUE AND EVERY TIME THEY CLAIM IT IS THE NATURE OF THE VEHICLE. THERE ARE TWO DIFFERENT SQUEAKS: 1) WHEN I TAKE MY FOOT OFF THE PEDAL (SEEMS TO BE FROM THE FRONT) AND 2) WHEN I PUT MY CAR IN REVERSE (SEEMS TO BE FROM THE BACK). THE DEALER SIMPLY INSISTS THERE IS NOTHING THEY CAN DO. *TR
I KEPT HEARING A SQUEAKY NOISE THAT I COULD NOT DETERMINE WHERE IT CAME FROM WHEN I WOULD PULL OFF. I TOOK MY CAR TO THE DUTCHESS JEEP DEALER AND CALLED A FEW TIMES ALSO TO REPORT BUT THEY COULD NOT FIND ANYTHING. THEN FINALLY AFTER MY PERSISTENCE, DUTCHESS SAID THERE WAS A BULLETIN THAT SAID THERE WAS A PROBLEM. DUTCHESS SCHEDULED AN APPOINTMENT RECTIFIED BUT NOW MY CAR SQUEAKS WHILE DRIVING ESP WHEN PULLING OFF. COULD THIS BE A LEMON? *TR
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE STOPPING AT THE STOP SIGN, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE DRUMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 4,833.
HAVE INITIATION SWITCH PROBLEMS. THE ENGINE WILL NEED CATCH WHEN THE STEERING WHEEL ISN'T PERFECTLY STRAIGHT WHILE THE VEHICLE IS IN PARK. I CAN SHIFT TO OTHER GEARS FROM , PARK BUT THE ENGINE WILL NOT START. IF THE STEERING WHEEL IS STRAIGHT, I HAVE NO PROBLEMS. *TR
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY HESITATED TO TURN TO THE ON POSITION. THE OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN THE VEHICLE DID START, IT DID NOT ACCELERATE OVER 5 MPH FOR THE FIRST MILE DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. ....UPDATED 01/13/16 *BF THE CONSUMER STATED THE PROBLEM IS STILL OCCURRING. UPDATED 1/22/16.*JB
I'VE BOUGHT ON AUGUST 2014 FROM AN ITALIAN DEALER MODEL JEEP COMPASS CRD 2.2 MODEL 4X4. DRIVING SATURDAY 21 JUNE ON THE HIGHWAY IN MILAN-ITALY, THE ENGINE SUDDENLY SHUT DOWN, LEAVING ME HOLD IN THE MIDDLE OF THE HIGHWAY ROWS, WITH EXTREME DANGER FOR MY ME MY FAMILY AND THE VEHICLES ARRIVING. I WAS SIMPLY TOLD BY THE DEALER THAT THE ISSUE WAS A CHIP. EVEN THEY DIDN'T WANT TO MAKE A TEST DRIVE ON THE ROAD. ONLY WHEN I BARELY ASKED FORCING THEM TO DO IT, THEY AGREED. AS I HEARD ABOUT US RECALLS FROM CHRYSLER JEEP COMPASS 2014 MODELS DUE TO THE SAME ISSUE, WHAT CAN I DO HERE IN ITALY? JUST HOPING THAT MY AND LIVES OF MY FAMILY IS NOW SAFE AND NO MORE DEPENDING ON A CHIP WHICH SHUT DOWN THE ENGINE DURING DRIVING SUDDENLY? PLEASE LET ME KNOW! *TR
ON 6/19/14 WE CHECKED OUT A 2014 JEEP COMPASS SPORT. DURING TEST DRIVE WE COULD HEAR AIR NOISE. DEALER ASSURED US IT WOULD BE FIXED. WE SIGNED CONTRACT, TOOK CAR BACK FOR THEM TO TEST TO VERIFY AIR NOISE. IT WAS VERIFIED. THEY PUT NEW WEATHER STRIPPING ON TWO DOOR'S WINDOWS. THE "FIXED" WEATHER STRIPPING IMMEDIATELY WAS BUCKLING AND THE AIR NOISE WAS STILL THERE AND WATER CAME IN AFTER THEY WASHED THE CAR. TOOK CAR BACK AND THE DEALER SAID THEY NEEDED TO REPLACE WEATHER STRIPPING ON ALL FOUR DOORS. TOOK CAR BACK FOR REPAIRS. THE DEALER SAID THREE OF FOUR WINDOWS LOOKED O.K. HE SAID HE DIDN'T KNOW HOW THE FOURTH ONE COULD BE FIXED AS HE DIDN'T THINK ADHESIVE COULD BE PUT ON ADHESIVE, AND HE'D CALL ME THE NEXT DAY TO TELL ME WHAT CAN BE DONE. NONE OF THE OTHER WINDOWS HAVE ADHESIVE. AS OF THE NEXT DAY THE WEATHER STRIPPING IS COMING OFF, BUCKLING, ETC. ON ALL FOUR DOORS AGAIN EVEN THE ONE WITH SOME ADHESIVE ON IT. CONTINUED AIR NOISE.EVEN RIGHT AFTER THE WEATHER STRIPPING WAS FIXED THERE WAS AIR NOISE. STILL NO CALL FROM THE DEALER AS OF 8/19/14 AM CALLING CHRYSLER. I HAVE READ ONE OTHER COMPLAINT AS MINE ON EDMUNDS. *TR
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN UNUSUAL SQUEAKY NOISE EMITTED CONTINUOUSLY. ON SEPARATE OCCASIONS, THE TRANSMISSION EXHIBITED A VIOLENT JERK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10.
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE EMERGENCY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 250.
I PURCHASED A 2014 JEEP COMPASS FOR MY DAUGHTER FROM PALMER'S AIRPORT HYUNDAI IN MOBILE AL IN FEBRUARY 2014. WE HAVE BEEN HAVING SEVERAL ISSUES WITH THIS VEHICLE. IT STARTED OUT NOT WANTING TO CRANK PROPERLY. IT WAS THEN TAKEN TO ROUNDTREE DEALERSHIP IN MOBILE WHERE TECH [XXX] STATED THEY COULD NOT FIND ANYTHING WRONG WITH IT. ABOUT 2 WEEKS LATER SHE TOOK IT TO BROOKS MOTORS IN JACKSON AL. THEY STATED THEY STARTED THE JEEP APPROXIMATELY 50 TIMES AND FOUND NO PROBLEM. WE THEN CONTACTED CHRYSLER CORPS. TO SEE IF THEY COULD HELP. SHE HAS BEEN SPEAKING WITH [XXX] ABOUT THE JEEP. ABOUT 3WEEKS AGO THE AIR CONDITIONER STOPPED WORKING PROPERLY. WE WERE THEN SUPPOSED TO TAKE IT BACK TO BROOKS FOR REPAIR AND WOULD RECEIVE A LOANER UNTIL REPAIRS WERE MADE. WHEN SHE ARRIVED THEY PRETENDED THEY KNEW NOTHING ABOUT HER COMING AND TREATED HER VERY RUDELY SO SHE LEFT AND CONTACTED [XXX] ONCE AGAIN. [XXX] THEN INSTRUCTED TO HER TO TAKE IT TO [XXX] IN DAPHNE AL. WITH AN APPT. AND WAS SUPPOSED TO RECEIVE A LOANER IF NEEDED. MY DAUGHTER ARRIVED AT 8:00 AM AND ASKED FOR [XXX] WHO DID NOT KNOW ANYTHING ABOUT HER APPT. A TECH NAMED [XXX] WENT AHEAD WITH APPT. AFTER INSPECTING THE VEHICLE HE TOLD HER THEY HAD TO SEND INFO UP TO CHRYSLER TO SEE WHAT REPAIRS COULD BE DONE BECAUSE THIS ISSUE HAS BEEN SEEN IN OTHER VEHICLES AND WOULD CALL HER AND LET HER KNOW. [XXX] CALLED HER BACK THE NEXT DAY STATING THERE WAS NOTHING THEY COULD DO NO RECALL HAS COME DOWN YET AS TO HOW TO FIX CRANK ISSUE AND AC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON 4/26/2014 I WAS DRIVING ON A 4 LANE ROAD AT 30 MPH WHEN CAR STARTED ACTING SLUGGISH AND JERKY. I PULLED TO THE FARTHEST RIGHT HAND PART OF THE ROAD AND CAR THEN COMPLETELY DIED. WAS ABLE TO COAST TO THE SHOULDER AND 3 MEN ASSISTED ME IN PUSHING CAR OUT OF THE OF THE ROAD. CAR WOULD NOT START AND HAD TO BE TOWED/ FLATBED TO DEALER. CAR IS 8 MONTHS OLD WITH APPROX 11, 000 MILES. THE DEALER STATED IT WAS THE IGNITION COIL. WHEN THEY TESTED IT THEY FOUND NO SPARK, DTC FOR COIL IONIZATION P2302. TESTED AND FOUND NO POWER AT COILS. TESTED AND FOUND BLOWN FUSE, REPLACED FUSE AND TESTED, BLOWS FUSE AFTER 30 SECONDS. TESTED AND FOUND 4 COIL MELTED/GROUNDED. COIL WOULD NOT COME OUT DUE TO MELTAGE. HAD TO BREAK COIL AND REMOVE DEBRIS FROM TUBE. THEY REPLACED COIL. DEALERSHIP STATED THEY HAVE NOT COME ACROSS THIS BEFORE. RECEIVED VEHICLE BACK ON 4/29/2014. *JS
BOUGHT THE VEHICLE BRAND NEW WITH 30ISH MILES ON IT, ON 12APR14. ON 19APR14 (ABOUT 420 MILEAGE ON IT) THE VEHICLE STOPPED IN THE MIDDLE OF AN INTERSECTION. WOULD NOT SHIFT/MOVE. MY WIFE HAD TO FLOOR THE GAS PEDAL TO GET IT TO CHUG OUT OF THE INTERSECTION. I GOT THERE AN HOUR AFTER SHE CALLED ME. THE HOOD WAS SO HOT I COULD BARELY HOLD IT WHEN I OPENED IT. TRANSMISSION FLUID WAS POURING OUT. WHEN THE TOW TRUCK PICKED IT UP IT POURED MORE FLUID OUT. IT WAS IN THE SHOP UNTIL 16MAY14. THE DEALER SAID IT WAS A FRONT TRANSMISSION PUMP, AND WAS ON NATIONAL BACK ORDER. I SPOKE TO TX LEMON LAW AND THEY SAID SOUNDS LIKE A CASE. I NEVER FILED BECAUSE I WAS GIVING THE DEALER UNTIL 18MAY14, AS THAT WOULD HAVE BEEN 30 DAYS IN THE SHOP. *TR
AIRBAGS FAILED TO DEPLOY- DURING A HEAD-ON COLLISION AT 40 MPH IN THE OPPOSING VEHICLE TRAVELING AT APPROXIMATELY 15 MILES AN HOUR, AND TOTAL DESTRUCTION OF THE FRONT END OF THE VEHICLE THE AIRBAGS FAILED TO DEPLOY. ADDITIONAL INJURIES WERE SUSTAINED TO THIS FAILURE. NO RECALL NOTICE HAD BEEN RECEIVED BY THE OWNER. *TR
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT AFTER BEING INVOLVED IN A HEAD ON COLLISION WHILE DRIVING 45 MPH, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE NECK, SHOULDER, AND KNEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,828.
2014 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED 3 WEEKS AFTER PURCHASING THE VEHICLE, IT BROKE DOWN WHILE DRIVING. HE WAS ABLE TO COAST DOWN A HILL AND GET OFF THE ROAD. THE VEHICLE HAD TO BE FLAT BEDDED TO THE DEALER. THE TOW TRUCK OPERATOR INFORMED HIM, THE TRANSMISSION HAD FAILED, AS EVIDENCED SHOWED FLUID HAD LEAKED ALL OVER HIS TRUCK, AS IT WAS BEING PUT ONTO THE FLATBED. THE VEHICLE WAS AT THE DEALER FOR 3 WEEKS. *JB
I BOUGHT MY CAR 2/5/14, BRAND SPANKING NEW (ONLY 35 MILES ON IT). I WAS STOPPED AT A STOP LIGHT AT NIGHT FAR AWAY FROM MY HOME WAITING FOR IT TO TURN GREEN. AT THIS POINT THE CAR HAS ABOUT 365 MILES ON IT. THE CAR JERKED A FEW TIMES BUT SOUNDED LIKE IT WAS ABOUT TO TAKE OFF, LIKE IT WAS SHIFTING BY ITS OWN. CAR DID NOT RPM. IT STOPPED JERKING HOWEVER HAPPENED AGAIN A FEW SECONDS LATER. WHEN THE LIGHT TURNED GREEN, THE CAR WOULD NOT GO ANYWHERE. I HAD TO PRESS ON THE GAS FOR A LONG TIME BEFORE THE CAR DECIDED TO MOVE OR EVEN SHIFT INTO A GEAR. CAR WOULD MOVE BUT ONLY IN 1ST GEAR, IT RPM'D ALL THE WAY TO 4. THE TEMPERATURE GAUGE SHOWED THAT THE CAR GOT HOTTER THAN USUAL. ONCE I FOUND A SAFE PLACE TO PARK, I IDLED INTO A ANGLE PARKING SPOT AND BY THEN THE CAR WOULDN'T MOVE ANYMORE - SOLID ENGINE LIGHT CAME ON. ONCE I GOT A HOLD OF THE DEALER THEY GAVE ME INSTRUCTIONS FOR TOWING. AS SOON AS THE CAR WAS PUT ON THE FLATBED TOW TRUCK, ALL YOU COULD SEE WAS TRANSMISSION FLUID ALL OVER THE GROUND. IT LOOKED LIKE BLOOD, EVERYWHERE. THAT HAPPENED ON 2/12/14. IT IS 2/25/14 - CAR IS STILL AT THE DEALER WAITING TO BE FIXED, APPARENTLY PARTS ARE NATIONAL BACKORDER AND I AM ANGRY. I HAD MY CAR FOR 8 DAYS; DEALER HAS HAD IT GOING ON 13 DAYS NOW. AT LEAST, THOUGH, I AM THANKFUL IT DID NOT HAPPEN ON THE EXPRESSWAY OR WHAT NOT. I COULD HAVE DIED. THE TRANSMISSION IS NOT SAFE; COULD POTENTIALLY CAUSE AN ACCIDENT. *TR
THE CAR IS ALL OVER THE ROAD WHEN DRIVING ON SNOW COVERED ROADS.I HAD THE DEALER CHANGE TIRES.IT DID NOT HELP!! IT FEELS LIKE I''M SKATING ON ICE AND AM WHITE KNUCKLED EVERY TIME I APPROACH OTHER VEHICLES COMING AT ME! I HAD A 2011 COMPASS THAT PERFORMED SPOTLESS_WHAT HAPPENED HERE? *TR
VEHICLE PURCHASED FROM LARRY H. MILLER CAR SALES, ON FEBRUARY 2ND,2014. A NEW JEEP COMPASS 2014. THE THIRD DAY AFTER PURCHASE I TOOK THE VEHICLE IN TO REPORT PROBLEMS WITH THE VEHICLE. 1: A LOUD NOISE IN THE REAR BRAKES. 2: REAR WINDOWS IN THE VEHICLE WENT DOWN BY THEMSELVES WHEN DRIVING THE VEHICLE. 3: FRONT PASSENGER DOOR COULD NOT BE UNLOCKED WITH THE KEY. I TOOK THE VEHICLE IN THREE TIMES FOR THESE REPAIRS. THE ONLY THING THAT WAS REPAIRED WAS THE FRONT PASSENGER DOOR LOCK. THE WINDOWS GOING DOWN WERE NEVER EVEN LOOKED AT, THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. THE LOUD NOISE IN THE REAR BRAKES WAS CHECKED BY THE TECHNICIANS, THREE TIMES AND THEIR ANSWER FOR THE PROBLEM WAS THERE WAS NOTHING WRONG WITH THE BRAKES AND THAT WAS JUST A CHARACTERISTIC OF THAT MODEL (JEEP COMPASS). I ASKED TO BE PUT IN A DIFFERENT VEHICLE, BECAUSE I AM AND WERE CONCERNED ABOUT THE STABILITY OF THE VEHICLE. I AM VERY DISAPPOINTED IN THE SERVICE I RECEIVED AND IN THE VEHICLE THAT WAS SOLD TO ME. THE NOISE IN THE REAR BRAKES IS OF GREAT CONCERN TO ME, AS FAR AS THE DEPENDABILITY AND SAFETY. I DO NOT WANT TO KEEP THIS VEHICLE. I BELIEVE IT IS A LEMON. *TR