2018 Jeep Compass Complaint Log

I was driving my 2018 jeep compass with my 5 month old, my car slowed down to a complete stop and said put in park while I’m driving, the D on the shift control kept blinking. As I put it in park in the middle of the road it still didn’t work, so I shut my car off and tried to restart it, it did nothing and then randomly started on its own 2 minutes later, after driving it, it happened again! I almost got in 2 car accidents in less then 20 min as I can not move it to the side of the road it just stops on me. This has happened once more the day after! No one can explain what my car is doing. But I’m afraid to drive it, and scared I’ll get in an accident or cause one because it’s already happened 3 times!

Intermittent issue occurs where my radio screen looses power or displays code error please restart system, blinkers stop working, thermometer on display shows 2 dashes, climate controls stop working, hazards won’t work, directional buttons on steering wheel and ok button do not work to change display on dash. all of these happen at same time intermittently

Unknown , it has been taken in for diagnostic testing and each time they stated they weren’t able to find anything wrong with the automobile.

Car went in for recall on start/stop issue a few months ago. Recently wife parked the car and turned it off. Several minutes later went to turn it on again and it was dead. Engine would not start and electronics did not work. Could not even put car in neutral to have towed. Had to get new aux. battery and unhook neutral on main battery just to get into neutral to be able to tow. Dealership in Mt. Airy, NC is now trying to say we caused issues by hooking up battery incorrectly which is untrue since the issue happened before anyone messed with the battery.

Hello- I was driving and I pulled up into a turn lane and when I went to take off after the light turned green my entire car just shut off, a bunch of code started flashing and then went away, I was stalled blocking traffic at a busy 4 way for over 30m while I waited for a tow truck, I tried to start my car just to see if there would be any luck and it started without any problem and I was able to move out of traffic but this was dangerous as there were no prior warning codes indicating something was wrong.

My battery keeps corroding, even with cleaning and replacing the battery. Leaving me stranded when the vehicle does not want to start. You can’t let it run idle either the lights on the dash will all go crazy and you have to restart the car at which point it won’t start. This has been ongoing most frequently for a year but since I purchased the vehicle in 5/22 I’ve had electrical issues.

My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.

My radio screen started to do phantom touches. Which is very distracting when it's turning on the heated seats, or turning the volume all the way up. It is being caused by delamination and is a known problem with jeep.

Headlights come on sometimes sometime, other times driver will come and passanger side won't, or passanger side will come on and driver side will not. Seems to be some sort of issue other then headlights because when they do work they seem to work fine but randomly one or the other does not work. Makes it unsafe to drive at night and worry that if we are out for a late drive we may randomly end up with no headlights at all.

Car is intermittently stalling, power steering intermittently failing and all service lights come on at one time, took to a non Jeep dealership they diagnosed as a TIPM failure and told me to take it to a Jeep dealership , took to two Jeep dealerships and they said since the issue wasn’t happening while the vehicle is in their care there’s nothing they can do about it.

The car randomly turns off every few weeks. It usually happens when I’m stopped at an intersection and start to accelerate it just turns off. I have to put it in park and turn off the engine and restart it which seems to correct whatever happened. Not sure if any error messages come on the dash because I’m busy trying to restart the car and get out of the intersection.

See attached document for complaint

When stopping at a light or stop sign, the engine suddenly stop. I have to put on park and restart the car and everything is back to normal.

This isn’t the first time it happened, I was about to make a right turn at an intersection and the car suddenly stalled with emergency brake engaged and the funny part is that the car wouldn’t turn off . This car is garbage and it’s drink oil like a monster

My 2018 Jeep Compass engine started locking up randomly in 2019. It would take about 15 minutes for the car to reset and start again. I started to notice it would happen more often in hot temperatures. The Jeep Dealer said they could not help unless they could recreate the problem, but it never happened at the dealership. This summer it started to happen more as the temperature went up more. I was stuck in traffic three times this year, 2 times last year. I have been approached by cops several times due to this problem. I was able to get it fixed this summer because it got stuck long enough for a mechanic to see the issue. Putting in a new starter fixed the problem. The Auto Start/Stop Feature seems to be wearing out the starter faster. I deactivate the auto start/stop feature whenever I drive to keep from wearing down the starter. This is similar issue to the following report NHTSA Report IDs: 11540220, 11540593, 11540475, 11539629, 11536381

When vehicle in park mode it will not start. Seems to be an issue with Start/Stop system. Must place in neutral to start car. Auxiliary and main battery replaced. Seems to be bringing auxiliary battery down

I was recently involved in an accident driv'g 2018 Jeep Compass: no significant injury (so far) to a jogger, who was invisible due to a blind spot @driver-side A-pillar/mirror. I touched him w my car (5mph per police rept). It has taken me a month to understand why the accident occurred. I didn't see the jogger— he was NEVER w/in my scope of view. I was ticketed for failing to stop; I did stop but proceeded too soon...not writing to argue fault--- I accept that humans in crosswalks have right-of-way. A few years ago, I had a close call at an intersection w a truck coming (upgrade) from the right— it was early morning & I thot the near-miss was an artifact of pre-dawn light. Now I believe that as we converged at the intersection, the truck remained obscured until I had entered the intersection to make my left turn. Recently a friend who works at a gas station named the car part (A-pillar) & identified it as a “blind spot.” ...brand new concepts (to me) regarding this car part. I've never heard of them before— not fm the sales rep during test drive, nor fm techs during dealership service, nor fm other drivers. Ask your sister if she knows where the A-pillar is. "A-pillar blind spot" is not in the User Manual. The Compass has electronic blind-spot-monitoring (BSM) for vehicles that linger on either side of the car. There is extensive guidance about side-BSM in the owner’s manual, in add'n to boxed warnings @ using the back-up camera. "A-pillar blind spot" is not mentioned or warned about. However, in looking at Compass-Owner discussion group comments, I find this is an issue for other Compass owners, at least since 2011. All talk discussion is about near-miss with pedestrians, plus other vehicles as I described above.

I purchased a 2018 Jeep Compass 4 months ago with around 52,000 miles. The first month went smooth but going into the second month it began having system problems. The Jeep would stall out and turn off in my job parking lot, traffic, and the drive thru line. Seems as if the auto start/stop system would cause the Jeep to shut off so I would always try to disable it after starting the Jeep up. The entire dashboard and display would just flicker and turn off but I could still hear the radio. The windows would lock themselves when I would try to roll them down due to the heat from the hot weather. I would have to keep jumping the battery numerous times even after changing the aux battery. The Jeep would drive perfectly for a few days and then go right back to not starting up and the lights flickering.

I just purchased a 2018 Jeep Compass Limited and the car shuts off unexpectedly while driving. This is a serious safety hazard as the car gives no warning. Someone is going to get killed! The car just shuts off in the middle of driving.I was afraid to drive after two shut downs in the same day, I had car towed to the dealer. Please have these cars recalled! HELP!

The screen for the radio and other function is not operable. Occasional glitches to work but has lines all over the screen or is completely blank. I am unable to see navigations or use majority of the functions for the climate controls at all. I have taken it to a Jeep dealership and they have advised needing a whole new replacement which is going to cost a little ove $1,000. I have searched online and see that this is a know issue for 2017-2022 models. This should not be our responsibly to pay for.

Backup Camera rarely works most of the time just a black screen. The main problem however is that the auto start/stop is stalling my Vehicle when it tries to restart. Sometimes immediately other time in let me drive a tiny bit and than stalls. i have been to the dealership over 6 times and it continues to get worse. i've only had this vehicle 2 years in November.

It states Coolant Temperature is to High, Car stops when driving, car wont start at times, Check engine light never goes on, mechanic has no idea what the issue is considering when driven. The teperature is normal.

ABS anti lock break system The first time it happened, I was slowing down at a stop light, and then starting back up the car stalled and would not move It had to be turned off and on in the middle of an intersection A car from behind had to skid and almost crashed into me Another time I was turning onto a major. road and it suddenly stalled once again almost got rear ended This happened a series of times, and was taken into a local mechanic each time, in which case they said it was the wheel sensors and replaced each one Both independent and Jeep dealership reproduced and confirmed the issue No warning lights prior to the first issue. Every time the car was taken into mechanic the warning lights were cleared for @ 30 days Each time the warning lights came on the car would simultaneously stall again

The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,348.

Latest incident (7/21/23) resulted in check engine light code: P1DD2 - “Torque Request Signal from TCM denied”. Check engine light came on - Jeep felt like it was going to stall. For several months now, I’ve had intermittent issues with the Jeep “shifting” on its own while driving without me touching the shifter. I then get an alert that I can’t change gears while driving & I have to pull over to try to resolve the issue. This has happened to me several times but when I’ve reported it, the mechanic / Jeep dealer couldn’t make the issue happen again. In addition, since owning this Jeep, the most I can drive is 3000 miles before needing an oil change. My oil is being “burned through”. Most recently I didn’t even make it 1000 miles after an oil change without losing atleast 2-3 quarts of oil. Not sure why this is happening as I should be able to go between 5k-6k miles between oil changes.

The car burns through oil and at often times is empty, which is not good.

2018 Jeep Compass Limited has the OEM Bi-Xenon option equipped. The issue is with both headlights operating intermittently. It does not matter what position the headlight switch is in (Auto, On) they continue to alternate turning on and off. Sometimes one will come on and the other will be extremely delayed (15-20 minutes), sometimes both are delayed, and sometimes they do not come on at all. Shutting off and restarting the engine power does not help. The issue seems sometimes is worse if stopping for, at night, errands where the headlights then will not turn on at all. Later, next day, the whole issue starts again. This is a very serious issue.

When stopping at a red light the start/stop system activated and the truck would not restart. There was an alert saying service ecs system and the parking brake activated on its own. It took about 10 minutes for us to be able to deactivate the parking brake and for it to start again. This has happened 2x and only when the start/stop happens. My check engine light has come on and now I'm getting a service engine notification.

As I was pulling my 2019 Jeep Compass Trailhawk to a light off the highway exit, the vehicle did its automatic stop the engine function. After about 4 seconds a "high coolant temp, shutdown vehicle" note appeared. The engine turned off and I lost complete control. The car would not move, e-brake engaged automatically, and the vehicle would not restart. 30 minutes later someone came by to jump start the battery and the car started. I was able to drive to a safe location but I am worried this problem will continue. There was no real explanation online and I have read countless accounts of the same problem happening to others, some while driving at high speeds.

The contact owns a 2018 Jeep Compass. The contact stated that the 4-WD, ABS, Hill Assist, and traction control warning lights were illuminated. The contact stated that while driving at various speeds, the differential malfunctioned due to a tightening and then releasing that occurred while attempting to steer the vehicle. The vehicle was taken to the dealer who diagnosed and determined that the rear ABS sensor needed to be replaced. The vehicle had not been repaired due to parts not being available. The manufacturer was made aware of the failure and then confirmed that parts were not available nor longer in production. The approximate failure mileage was 21,000.

Same incident happened two days in a row, was only driving my car for a minute when the car just shut off while driving. Luckily I was still in my neighborhood and able to pull over, except today it happened as I entered the main road. Car just shut off while driving. Both days “low oil pressure” warning came on for a second and then went away. No prior oil or engine light or anything that would indicate an oil issue. Dealership found no leaks/cracks but said I have a serious oil consumption issue. Suggested I monitor and come back at 1000 miles. This is a huge safety concern and recall should be mandated for this known issue!! Car has only 53,000 miles and don’t even know if I can keep this car. My son was in the car both times, I’m incredibly concerned for our safety.

Key fob not detected since I bought certified pre-used. There’s an oil consumption issue. There’s a stall issue that completely cut my Jeep off in the middle of rush hour traffic almost causing an accident. I’ve replaced batteries 2x and had to dealer 3x with them unable to reproduce symptoms. They didn’t do the oil consumption test. Just changed oil. This Jeep is a serious hazard!!

This 2018 Jeep Compass Latitude has gone through several repairs already; a lot of them concerning the start/stop system and the battery that powers this feature. In the past 4-5 years, it's been replaced three times. In addition, the engine had to be replaced due to high oil burn. As of recent, the vehicle has started displaying "Stop safely. Vehicle with Shut Off Soon" message; especially during highway cruising. This has posed a highly increased safety risk for my family and there seems to be no way for the dealer to address the problem because they cannot replicate it. The vehicle underwent these repairs when covered by the warranty but because of it's mileage, it is no longer eligible. We need

While at a stop light, my vehicle moved into "stop" mode and as the light turned green and I attempted to resume driving the vehicle attempted to go back into "start" mode and shut down completely. I could not press down fully on the break nor turn on my hazards. THe dashboard flickered, but never shut off. Given that this happened at a busy intersection, it was quite dangerous and I was fearful that I would get hurt.

When at a stop sign the car auto shut off. After releasing the break, the car would not restart and would not go into park. After a few minutes of panic, I was able to move the gear shifter to park and after several attempts, the car barely restarted. This also happened a previous time at a stop light.

The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power from the transmission. The contact stated that the vehicle was coasted to a safe location. The vehicle was turned off and restarted and operated as intended. The vehicle was driven to the destination. The contact also stated that the process was repeated three times, going to work and three times while returning from work. The contact connected the vehicle to a diagnostic machine and received a code that Torque request denied. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

When stopping at a red light, the car stalls and is unable to restart for 5-10 minutes. All of the lights and emergency notifications start popping up on the screen. Stating service start/stop. This has happened multiple times in the last month in the middle of intersections.

My Jeep compass has shut down twice in the middle of an intersection. Once it took 5 mins for it to start. The other time it took an hour. When it shut down it would lock everything so you could t put it in neutral to push it

Driving to work and felt like engine locked up. Looked at dashboard and the coolant gauge on left side suddenly spiked and said "Coolant Temperature High." Then 2-3 seconds later the coolant temp gauge went straight back to normal and engine came back on.

Sway bar links are unsafe. Electrical system makfunctions after idling vehicle and at other random times, causing vehicle warning lights to illuminate abd vehicle won't function properly. Vehicle loses oil, 2,000 miles after each oil change a quart or more must be added then the same after each 1,000 miles after.

Was driving home on the highway and the dash board lights all flashed red then the car would no longer accelerate and the check engine light stayed on. We had a baby in the car and had to pull over using the cars momentum to exit the highway as safely as we could in a dangerous situation. I have just had the entire long block engine replaced in January.

On April 9, 2023, May 19, 2023 June 4, 2023 and today June 7, 2023 as I was driving the car stopped without warning. In both insistence in June I was entering the highway and had to pull over. In the upper right of the dashboard where it states the operation (i.e R for for reserve, d for drive and etc) it changed from "RUN" to "On". I looked down and noticed the emergency parking brake was engaged. I looked at the dashboard and it gave instructions to push and deactivate the parking brakes. The car remained "On" however" I had to turn the car off and restart it. I have called for repair and they can not get to it until the end of June. I am VERY afraid to drive the car and do not have extra cash for a rental. This is my only vehicle and can not be off of work or do my care taking without a car. I only have 30, 000 miles on it as of last week. I have the Mopar warranty and wonder why I can't get a car that I can drive until they figure out what is wrong. It is extremely dangerous if I had gotten on the expressway. I have very concerned.

The emergency brake lights up and engages randomly. This has happened several times while driving, causing the vehicle to slow to a stop, and requiring a restart.

The infotainment screen is delaminating, which seems to be an extremely common issue in this model year along with other models and years that use the same screen. The delaminating causes numerous issues including poor visibility and ghost touches on the screen which can easily distract the driver as their radio changes stations randomly, messes with the navigation, adjusts the fans, and many other functions that are controlled with the screen. As of right now, I have not brought the car into the dealership specifically for this issue as so many other individuals are reporting the same problem in numerous forums.

The start/stop function at times stalls car. Touch screen sometimes switches to other things. On/off and screen switch.

There seems to be an oil issue. I can’t find where it’s leaking but it is dropping off the bottom of the oil pump housing.

Drivers side impact at approximately 40mph and side, floor and overhead airbags failed to deploy causing serious injury. Vehicle was parked at a stop sign when full impact occurred. There was 2 children in the rear seats and only a driver in the vehicle. There was none in the front passenger seat and only the airbag in the steering column deployed and the passenger seat airbag deployed. Airbags did not protect the children nor the driver in this impact.

A few months after purchase, my hazard lights came on while the vehicle was off and parked in my driveway. I couldn't get them to turn off until I disconnected the battery. I scheduled a diagnostic with the jeep dealership and before I could get it in, it started happening while I was driving it as well. I never know when it's going to happen. At the diagnostics appointment, they told me it's a problem with the electrical system but that they weren't sure exactly what is causing it. They offered to replace two parts at about $1,500 cost to me that "might" keep it from happening again. They wouldn't honor the warranty. When I reached out to Jeep directly, they told me it isn't covered. Since then it's gotten worse. The auto start/stop system doesn't work. Sometimes the hazard lights won't come on at all. I've been pulled over for driving with them on and I've been unable to turn them on when I needed them. I spoke with someone at Jeep again today because they have been on for that last 2.5 hours and I have to start my car periodically to keep the battery from dying, and was told I needed to take it to another dealership and pay for another diagnostic. I don't feel safe driving this car. I stopped at rest area recently and my hazards stuck on when I got back in the car. I disconnected the battery to reset it but it happened again as soon as the battery was reconnected. I had to drive on the highway with them on. I can't signal lane changes or turns and people get in front of me, slow down, and turn their hazards on to try and let me know that mine are too. This isn't safe and Jeep won't take care of it.

While driving the "coolant temperature high" warning message occasionally pops up and it shows that the temperature is as high as it can go on the temperature meter. It will then shut my engine down and not allow me to resume driving until I completely turn my car off and back on again. After turning it back on, my coolant temperature always reads completely normal between 190-200 degrees Fahrenheit. This problem has occurred multiple times including while I have been on the interstate, in the middle of an intersection, and in heavy traffic. My safety has been severely put at risk multiple times as my car has stopped moving while I was in the process of turning in an intersection and risked being hit from behind and from the side. I have also been in heavy interstate traffic and have been unable to pull-over before my car fully stops moving which puts me at high risk of being hit. I have taken my car to the dealership to have it looked at and they ran diagnostics which showed that there has never been an issue with my coolant system. They have since done an electrical diagnostic as well with which they could not find an issue relating to the coolant system. They replaced my auxiliary battery as they believed it was bad and could have been the cause of my electrical issues and this seemed to cause the issue to go away for a month and a half, but then it started occurring again. The issue also occurs very spontaneously and I have not noticed any signs prior to the issue occurring. Given that it could potentially be days, weeks, or a month before the issue reoccurs, the dealership has not been able to witness the error message or what happens. This issue has occurred on and off for about a year and a half but has started occurring more frequently lately with about seven occurrences in the past five months, the most recent being a significant concern for my safety with my car stopping in an intersection while turning during rush hour.

As I accelerate the car while driving or from a start motion the car occasionally kicks back (jerks), causing me to immediately slow down to avoid the car from not stopping. It has never shut off, but I am concerned that it will while in moving traffic…I have noticed that cars behind me have stopped suddenly when my car jerks….feels like the back wheels are not moving for seconds but enough to cause an accident.