2022 Jeep Compass Complaint Log

The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, the vehicle stalled. The START/STOP system message was displayed. The computer screen went blank. The drive button on the instrument cluster and gear selector were blinking. The parking brake engaged without warning. While driving the vehicle at slow speeds, the vehicle jerked forward and failed to respond as needed. The contact waited for the vehicle to restart. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 19,900.

The contact owns a 2022 Jeep Compass. The contact stated that when the USB port was in use, the digital screen would shut off and no longer display the safety features. The contact stated that the digital screen was used for safety and the features were no longer accessible. No warning lights were illuminated. The vehicle was taken to a local dealer where a software update was performed. The vehicle was not repaired. The vehicle was taken back to the local dealer where the digital screen was replaced; however, the vehicle was not repaired. The vehicle was taken to another local dealer Dayton Andrews Dodge Chrysler Jeep Ram (2301 34th St N, St. Petersburg, FL 33713) where it was diagnosed but no resolution was found. The contact was advised by the second local dealer that whenever the remedy was available a notification would be provided. The manufacturer was made aware of the failure. The failure mileage was approximately 850.

Back up camera screen totally black when trying to back up at night.

Shuts off at random and you have to go back into the system setting to turn back on. Has happened twice in the two weeks I have had the vehicle.

During the day you can not see any of the display in the dash for fuel, MPH, any warnings as the electronics are stuck in the night mode and the only time you se see them is when it’s dark outside.. this is the 2nd time the car has done this it did it the first time last year about this time the only way I found to fix it was to disconnect both batteries

The cluster digital display on the 2022 Jeep Compass appears dim in full sunlight and during the day when there is “minimum backlighting.” The car has been to the dealer multiple times and has been reported to the manufacturer. I’m being told there is no fix at this and the engineers are working on it. I was told I would be notified with an “update” when it becomes available. I’ve experienced this issue for over a year. Not being able to see the instrument panel in the daylight is a safety issue.

The contact owns a 2022 Jeep Compass. The contact stated that the automatic braking system failed to turn off. While driving 65 MPH on the highway, a plastic bag flew across the vehicle, and the vehicle abruptly stopped. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, but no additional assistance was provided. The failure mileage was approximately 21.

The contact owns a 2022 Jeep Compass. The contact stated while the vehicle was parked there was a continuous audible alert coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer however, the result of the diagnostic test was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was unknown.

This is the third time this has happened to me. The second time I took it to the dealership for inspection and was told they could not locate any issues. The first time it happened, I had started my vehicle, and it was running for around 3-4 minutes while I got my child settled in the backseat. By the time I made it back to the drivers seat, I heard noises alerting me to issues. Multiple lights showed up on the dash, and when I went into the menu it would tell me system failure, and service required. Prior to this, there weren't any indicators as to some sort of failure was going to happen. After a few days I was able to manually reset the notifications.

I am currently in a loaner car from dodge dealership, 2022 Jeep Compass limited 4x4. when we got it pretty much as soon as we were in it and down the road every dashboard warning light popped on and it goes through the process of telling you everything from lane assist to park assist. Nothing works as far as cruise control blind spot warning nothing I all says needs to he serviced. When this happens if they vehicle is cruise control you lose cruise control until the vehicle decides you can have it back. We’ve Had the loaner for 2 weeks and it happens every single day at least twice a day. Around the same times every day.

The vehicles emergency brake engages itself while the vehicle is in drive. I’ve reported this to my dealership, they say they’ve never heard of this issue. I’ve reported the issue twice. This is an obvious safety issue because the vehicle is randomly braking and coming to a complete stop while it is in drive. The brake signal comes on and there is no way to regain control of the vehicle unless you put the car in park and turn it off and on again. The emergency brake button also does not work during this time. This often happens when driving after a stop light. The vehicle begins to move and suddenly the brake engages itself, and the car stops this has almost gotten me rear ended on several occasions. I’m forced to throw on my hazards and rush to regain control of the vehicle . All the while holding up traffic, cars honking and trying to get past me. This issue was not confirmed to me by the dealer. They seem to act as if they haven’t heard of this issue. I’ve researched online and other Jeep brand owners are experiencing the same exact issue. My vehicle was purchased brand new and hadn’t been in any accidents before this problem began. It started the year I purchased and still happens till this day. I’ve tried to get to the bottom of the issue but I’ve been quoted $1000 to change both batteries without promise that this will resolve the issue. I don’t want to pay out of pocket for an indefinite resolution that the company should take care of because they sold the vehicle to me with this safety issue. I’ve looked for recalls that depict my exact issue for my make and model and I haven’t seen any. This needs to be investigated because many people bought their cars with this same safety hazard so why isn’t Jeep taking accountability!

The contact owns a 2022 Jeep Compass. The contact stated while driving at various speeds, he heard abnormal grinding sounds coming from the front driver's side wheel area of the vehicle. Additionally, the contact stated that the Forward Collision Avoidance Emergency Braking System and Pedestrian Emergency Braking System was independently disabled. The message "Forward Collision and Pedestrian Brakes Turned Off" was displayed. The contact stated that the Automatic Emergency Braking System would engage inadvertently while there were no vehicles or objects nearby. The contact stated that the emergency braking system engaged while he was depressing the brake pedal. The vehicle was taken to the dealer on two separate occasions and the dealer informed the contact that they could not duplicate the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown software needed to be updated; however, the part was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 200.

On Feb 8th, 2022 the four wheel drive quit working giving message to service 4wd. The front tires turned and the back tired did not turn and the car did not move forward or backwards. If this would have happened in an area that was remote and no people around I would have not been able to get help. This is a safety issue as car was inoperable and could have stranded me in a remote location. Leased this vehicle on Dec 29, 2021 and issues started Jan 5th, the screen would not work was unable to control heat, radio, navigation, hands free, cruise control etc. Was in Tennessee where it was warm and no heat needed, headed back to MN to negative 30 degrees and no heat, could have froze if car would have stopped. With no heat in MN at negative 30 degrees it is unsafe to drive without heat. This is a big safety issue. Please help it was in service department Jan 18 - 24 and continued to have daily issues then in shop Feb 8 through April 14th, still having issues after picking it up. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).