2025 Jeep Gladiator Complaint Log

Headlights are recessed and snow can pack in the recess which blocks the light. The snow renders the headlights useless and makes for unsafe driving conditions.

New Jeep, 1500 miles on it. While driving, it did an automatic update in the computer system. Following the update, the screen kept jumping information all over, constantly moving. I called jeep and they said bring it in same day. Following two shutdowns, the screen appeared normal. On 3 consecutive days it had automatic braking issues. 3 driving incidents occurred in which the automatic collision avoidance system kicked in with full braking, antilock brakes working. One incident occurred at 39 mph. One incident occurred at 50 MPH and one incident occurred at 55+ mph. There was no traffic conditions noted that would require and braking. The 50mph incident required traffic following me to break heavily, nearly causing an accident. The jeep pulled heavily to the left. Jeep made an appointment for a week out. I will not use that system pending an investigation

Check engine light came on and then shifter went into lock out mode while in drive with notice on dash to service shifter. Shifter will not shift out of park state without pulling service release for neutral.

I was turning right and while turning the vehicle froze on me, these included the steering wheel brakes and almost crash into upcoming traffic since it was hard to turn I end up in the upcoming traffic lane

The automobile's consumer-facing SOFTWARE enables WIFI on the user's mobile phone devices, in my case, ANDROID. However, at the end of the drive, after the STOP button has been depressed, and the car should be stopped, the SOFTWARE fails to turn-off the WIFI that it enabled, thus causing a battery drain of the ANDROID device. When a feature is enabled, it is serious ERROR and BUG to fail to reset the settings to the prior state. Further, this SOFTWARE error and bug causes countless waste of millions or billions of WATTS per year. This bug is serious error and should be addressed on a high priority. Consider the poor consumer driving or even just existing in mid-west snow conditions needing to use his phone , but idiot Stelantis turned-on WIFI on his Android, but then FORGOT to turn-off the WIFI feature, so poor Consumer freezes to death because Jeep forgot to DISABLE after they enabled WIFI, not allowing for the Consumer to make a life-saving call. Further, It is understood by this Consumer that Jeep enabled the WIFI, in order to collect satellite radio usage and album cover pictures, and other reasons. Jeep must report each and every data collection and allow for each and every data collection to be approved or denied by the consumer, which they have not done, so far as I know. Enabling Android power drain and not turning it off when done, is like leaving the lights on when they are not in use, except more egregious, and a serious safety issue. It seems to me that the NHTSA should have inspected this software prior to Jeep spreading it to the public. Further, the hands-free calling worked at first, now it doesn't work. In addition, when turning and in 4wd, the automobile shakes and groans and jumps, when turning.

I am submitting this complaint due to an unresolved suspension-related safety concern and the manufacturer’s failure to provide an effective warranty repair despite multiple attempts. The vehicle has experienced a persistent vibration and abnormal noise that appears to be suspension-related and occurs during normal driving conditions. This condition has been ongoing for over a month. As part of the warranty process, Jeep provided a full replacement set of tires, stating that tire wear was the cause of the condition. The original tires were worn out at approximately 15,000 miles. Replacement of the tires did not resolve the vibration or noise, indicating the issue was not tire-related. Two Jeep-certified warranty dealerships have evaluated the vehicle. At the first dealership, the condition was acknowledged; however, the dealership ultimately declined to continue warranty repair efforts, leaving the issue unresolved. In an effort to resolve the concern, I scheduled service at a second Jeep-certified dealership, traveling approximately 45 minutes each way. At that visit, only one component (right-side inner fender) was installed. After waiting over an hour on site, the vibration and noise remained completely unchanged. No comprehensive suspension inspection or repair was completed. At this point, the vehicle has undergone multiple unsuccessful warranty repair attempts at two Jeep-certified dealerships, including one refusal to proceed further. Despite repeated escalation emails to Jeep Cares, Jeep Wave, and Stellantis sent on December 23, I received no response or follow-up. The continued symptoms, repeated misdiagnosis, dealership refusal, and complete lack of manufacturer response raise serious concerns about a potential factory suspension defect and the safety of continued vehicle operation. I am concerned that the vehicle is not safe to operate without proper resolution. I am requesting that NHTSA document and review this complaint Thanks

A tire-related safety issue was discovered on a recently purchased 4×4 vehicle. The left rear tire was found to be a completely different model from the other tires, and it consistently lost air pressure shortly after the vehicle was picked up. The mismatched tire and repeated PSI loss created a potential safety risk because uneven traction on a 4×4 vehicle can affect braking stability, handling, and overall control. This condition could lead to loss of control, especially at higher speeds or in emergency situations . The issue was inspected by an authorized service center, which confirmed that the tire was losing air and that the tire model did not match the others. However, only one rear tire was replaced, leaving the vehicle with one new tire and one used tire on the same axle. This does not resolve the safety concern. No warning lamps were displayed, but the tire repeatedly showed low pressure shortly after driving. The mismatch and pressure loss were the first noticeable symptoms. The component (rear tires) is available for inspection upon request.

I was driving my 2025 jeep gladiator I just got on april 11th 2025, on the 2nd day I tried to stop and my jeep didn't want to stop, the jeep wanted to keep accelerating I had to put it into park to stop. I took it back but they weren't able to look at it. I drove it back home. It happend again a few weeks later I took it in but they didn't have a loaner, they were supposed to call me back on Wednesday, May 14th but I still haven't heard from the service dept, it happened to me again today as I was running an errand. I called the dealership again today and they were supposed to call me back today. Still no word from the service dept. I am a 100% disabled american veteran I got this vehicle to drive and now I am scared to drive it. I don't want this issue happening to anyone else. This is the 3rd time since I bought it on April 11, 2025. so first time 04/12/25, 2nd time May 14th, and 3rd time was today 5/16/25. I love my jeep but I am scared to drive it.