NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2001 Jeep Grand Cherokee. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
DRIVERS SEAT FRAME HAS BROKEN FROM NORMAL USE. *TR
I OWN A 2001 JEEP GRAND CHEROKEE WITH A 4.0L 6 CYLINDER MOTOR. THE ENGINE HAS BEEN SHOWING ZERO OIL PRESSURE, AFTER REPLACING 2 OIL PRESSURE SWITCHES, AND AN OIL PUMP. THE VEHICLE CONSTANTLY OVERHEATS. NOW, IT WAS SUGGESTED BY THE DEALER THE CYLINDER HEAD MY BE CRACKED. AFTER READING ABOUT MY VEHICLE ON-LINE, THERE ARE MORE THAN NUMEROUS SIMILAR INCIDENTS WITH OTHER JEEP OWNERS. *TR
BOUGHT NEW 2001 GRAND CHEROKEE LIMITED. CURRENTLY AT 84,000 MILES. I HAVE HAD TO REPLACE THE FRONT BRAKES AND ROTORS AT LEAST 6 TIMES. LIKE ALL THE OTHER COMPLAINTS FROM JEEP OWNERS, THE BRAKES WOBBLE WHEN APPLIED AFTER ABOUT 3-5 THOUSAND MILES. THREE SETS WERE REPLACED UNDER WARRANTY. ALSO AS I HAVE READ MANY OTHERS COMPLAINING ABOUT, THE DRIVER AND PASSENGER SIDE FRONT WINDOWS HAVE FALLEN OUT. WHEN WE COMPLAINED TO THE DEALERSHIP ABOUT THE CAR BEING A LEMON, THEY SAID IT DID NOT APPLY SINCE THEY REPAIRED THE PROBLEM. ALL THEY DID WAS PROLONG THE PROBLEM BY REPLACING PARTS UNTIL THE WARRANTY EXPIRED. THE DATE BELOW IS THE MOST RECENT, BUT HAS BEEN ONGOING SINCE PURCHASE. *TR
2001 JEEP GRAND CHEROKEE KEEPS LOSING ANTIFREEZE WITH NO VISIBLE SIGNS OF LOSS. ENGINE OILS APPEARS CLEAN OF COOLANT BUT HAVE READ SEVERAL ONLINE REPORTS WHERE THIS IS A COMMON PROBLEM LEADING TO OVERHEATING AND POSSIBLE LOSS OF THE ENGINE. SOMETHING NEEDS TO BE INVESTIGATED TOWARDS THIS ISSUE. *TR
AT APPROXIMATELY 89,000 MILES, THE DRIVER'S SEAT TRACK BROKE ON THE LEFT FRONT CORNER ON A WELD. DEALER SAID NEW SEAT TRACK WOULD HAVE TO BE PURCHASED. WE HAD THE BROKEN AREA RE-WELDED. AT APPROXIMATELY 185,000 MILES A DIFFERENT COMPONENT ON THE LEFT FRONT CORNER ALSO CRACKED, NOT NEAR A WELD. THIS IS EXTREMELY DANGEROUS, SINCE THE ENTIRE SEAT ROCKS ABOUT AND THE DRIVER IS UNABLE TO ACCURATELY APPLY THE BRAKES. IT'S UNBELIEVABLE THAT A RECALL HAS NOT BEEN INITIATED, CONSIDERING THE FREQUENCY WITH WHICH THIS ISSUE OCCURS. *TR
OVER THE PAST THREE YEARS MY POWER WINDOWS SLID DOWN. ONE LEFT REAR A FEW YEARS AGO SLID DOWN AS WE WERE GOING DOWN THE ROAD. RT PASSENGER SIDE DOWN ABOUT A YEAR LATER. JANUARY 2ND MY PASSENGER SIDE WINDOW DID THE SAME. I TOOK IT INTO THE SHOP AND MECHANIC SAID IT WAS THE REGULATOR, IT WOULD BE 300.00 TO FIX IT, HE SAID YEP THAT'S COMMON IN JEEPS. I HAVE A FRIEND WHO HAS A 2002 JEEP, SAME PROBLEM WITH ALL FOUR.... I'M A SINGLE MOTHER, SINGLE GRANDMOTHER THAT CANT SPARE THAT KIND OF MONEY. YESTERDAY 04/14/2009 I WALKED OUT TO MY JEEP TO DISCOVER THE WINDOW WAS DOWN. THOUGHT WOW I DON'T REMEMBER LEAVING MY WINDOW DOWN BECAUSE I HAVE SOUND EQUIPMENT I WOULD HATE TO HAVE STOLEN. IT WAS CHILLY OUT THAT MORNING, TRIED TO ROLL IT UP.... GUESS WHAT? NOW ALL OF MY POWER WINDOWS ARE BROKEN DUE THE REGULATORS. FUEL PUMP, AND INJECTORS ARE MY PROBLEM TOO. OH YEAH!!!!!!!!!! LET ME ADD THE HEATER CORE TO THAT. I LOVE MY JEEP... I TAKE GOOD CARE OF IT, IT LOOKS BRAND NEW. THE OIL IS CHANGED WITH THE BEST MONEY CAN BUY AND ON TIME EVERY TIME IF NOT SOONER. *TR
SUDDEN ACCELERATION ONCE AGAIN BY THOSE WONDERFUL JEEP CHEROKEES. 2001 EXITING A CARWASH IN THE CHICAGOLAND AREA. THIS IS THE THIRD IN LESS THAN 2 YEARS. NOW THAT THESE JEEPS ARE GETTING MORE MILES ON THEM THIS IS GOING TO HAPPEN ALOT!!!!!!!!!! BEWARE!!!!!!!!!!!!!!! *TR
BLEND DOOR BROKEN ON 2001 JEEP GRAND CHEROKEE. *TR
VEHICLES GEAR WAS PUT IN P-PARK,SHUT OFF AND VEHICLE CONTINUED TO ROLL DOWN DRIVEWAY---THE GEARS ARE PASSING OR (SLIPPING GEARS)---P IS REVERSE,N IS DRIVE, NONE OF GEARS ARE CORRECT. *TR
THE SEAT FRAME ON MY 2001 JEEP BROKE. THE CAR HAS NOT BEEN IN AN ACCIDENT. THE FRAME SEEMS TO BE TOO WEAK. IN AN ACCIDENT IT COULD BREAK AND CAUSE EXTRA INJURIES TO DRIVER OR PASSENGER. THIS SEEMS TO BE A COMMON PROBLEM. *TR
DRIVER SIDE SEAT MOUNT BROKE (LOWER LEFT SIDE) AND LEFT BACK SUPPORT MOUNT BROKE. *TR
DRIVER'S SEAT BROKE AWAY FROM THE SEAT FRAME WHEN DRIVING AFTER APPLYING BRAKES. *TR
REAR BRAKE AND SAFETY LIGHTS ON 2001 JEEP KEEP NOT WORKING FLAW IN WORKMANSHIP AND CONSTRUCTION OF ASSEMBLY. DRIVER SEAT COMING LOSE AT BASE BRACKETS THAT SLID THE SEAT BACK AND FORWARD. WINDOW LIFTS BREAK CONSTANTLY. BLOWER DOOR BRAKES CEASING DEFROST AND WINDOWS FOG DURING COLD DAYS. *TR
CRACKED HEADS ON A 2001 JEEP GRAND CHEROKEE ANTIFREEZE LEAKING AND DIDN'T KNOW WHERE IT WAS GOING NO LEAKS. *TR
LOSS OF BRAKES DUE TO BRAKE LINE RUSTING OUT. NO WARNING. SLOW SPEED. REPLACE BRAKE LINES FROM MASTER CYLINDER TO REAR BRAKE LINE FP-NUMBER 3051 BRAKE LINE FP-NUMBER PA351. *TR
I HAVE A 2001 JEEP GRAND CHEROKEE LAREDO AND WHILE DRIVING ON THE HIGHWAY THE DRIVERS SEAT JUST SNAPPED CAUSING ME TO FALL IN THE REAR SEAT.. I LOST CONTROL AND DROVE OFF THE RIGHT SIDE OF THE ROAD INTO THE WOODS THANKFULLY NOT HITTING ANYTHING NOR DOING ANYMORE DAMAGE TO MY VEHICLE. BUT CONTACTED MY LOCAL DEALER WHO STATED HE HAD HEARD THERE WAS A PROBLEM WITH THE SEATS BUT THERE WAS NO RECALL NOR ANYTHING HE COULD DO TO HELP MY WITH THE SITUATION. I HAD THE SEAT WELDED BACK TOGETHER BUT NOW IT IS STARTING TO BREAK ON THE OTHER SIDE AND I AM AFRAID IF IT GIVES WILL I BE AS LUCKY AS LAST TIME.. WHY IS THERE NO RECALL IF SO MANY PEOPLE ARE HAVING THE SAME PROBLEM? *TR
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE METAL FRAME UNDERNEATH THE DRIVER'S SEAT SPLIT IN HALF FROM THE BOLT. AS A RESULT, THE SEAT WAS NOT SECURED PROPERLY IN THE VEHICLE. IN ORDER TO REPAIR THE FAILURE, THE CONTACT MUST FIND A SEAT OR A FRAME. THE DEALER STATED THAT THE REPAIR WOULD COST $600 AND NO RECALL WAS AVAILABLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 109,000.
SAME THING HAPPENED TO ME WITH THE AIR DOORS BROKE OR STUCK ( MADE OF CHEAP PLASTIC) . $900.00 + TO PULL WHOLE DASH OUT AND FIX AND REPLACE . I HAD TO PAY THAT FOR A VERY KNOWN AND COMMON PROBLEM. *TR
2001 JEEP GRAND CHEROKEE FRONT SEAT METAL UNDERNEATH BROKE. METAL BROKE AWAY FROM THE BOLT. *TR
2001 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO LEFT FRONT HEATED SEAT BEING INOPERABLE *TGW
MY 2001 JEEP GRAND CHEROKEE BLOWS ONLY COLD AIR ON DRIVERS SIDE. CURRENTLY WE ARE IN BELOW FREEZING CONDITIONS IN MONTANA. APPARENTLY, AFTER LOOKING THIS UP ON THE INTERNET, THIS IS A COMMON PROBLEM WITH THIS VEHICLE, FOR WHICH THE JEEP DEALER WILL CHARGE UPWARDS OF A THOUSAND DOLLARS. FROM MY RESEARCH THIS IS A VERY COMMON FAILURE IN WJ JEEPS. SINCE MY TEETH WERE CHATTERING, AND BODY SHAKING, I WOULD SAY I WAS SEVERELY HYPOTHERMIA. NOT A GOOD TIME OF YEAR FOR HEAT TO GO OUT BECAUSE OF VERY BAD ENGINEERING. I WOULDN'T EVEN MIND PAYING A LITTLE MONEY, BUT IT COSTS A FORTUNE BECAUSE THEY HAVE TO PULL THE ENTIRE DASHBOARD OUT TO FIX IT. AND THEY WANT A BAILOUT PACKAGE? *TR
I DON'T HAVE AN APPROXIMATE DATE ON THE FAILURE. IT DID JUST START RECENTLY. MY 2001 JEEP GRAND CHEROKEE HAS NO HEAT ON THE DRIVERS SIDE. THIS IS DUE TO FAULTY BLEND DOORS AND RECIRC DOORS (AFTER EXTENSIVE RESEARCH, I HAVE FOUND THIS IS A VERY COMMON PROBLEM ON WJ JEEPS. ON MY RIDE HOME TONIGHT (BELOW FREEZING WEATHER), I BECAME VERY HYPOTHERMIC. EVEN AFTER HOT SHOWER, I AM STILL SUFFERING EFFECTS. ALSO, ON A PREVIOUS OCCASION, MY FRONT WINDOW FORMED ICE, AND HAD TO PULL OVER. THERE WAS NO HEAT ON DEFROST. DIDN'T HELP THAT IT WAS DARK AT 0500, AND SNOWING QUITE HARD. CHRYSLER KNOWS ABOUT THIS PROBLEM, BUT BRUSH IT ASIDE AS MERELY A COMFORT ISSUE. I GUESS THAT IS AN EASY STATEMENT TO MAKE FROM A WARM OFFICE AND NOT IN AN ACTUAL CAR WITH THIS PROBLEM IN RURAL MONTANA IN ONE OF OUR HARDEST WINTERS. *TR
MY DRIVERS SIDE FRONT SEAT ON MY JEEP GRAND CHEROKEE BROKE, WE HAD IT WELDED BACK TWICE, BUT THE ENTIRE TRACK AND THE BACK OF THE SEAT ARE BROKEN. IT'S VERY UNSAFE TO DRIVE AND APPARENTLY THIS IS VERY COMMON ON THESE JEEPS. I DON'T UNDERSTAND HOW JEEP CAN MAKE A VEHICLE WITH SUCH AN UNSAFE PART. IT REALLY SHOULD BE RECALLED. I KNOW OF A POLL FOR THIS PARTICULAR DEFECT AND 1703 PEOPLE HAVE SIGNED THAT THE SAME THING HAS HAPPENED TO THEM. *TR
DRIVERS SEAT FRAME HAS BROKEN ON 2001 JEEP GRAND CHEROKEE LAREDO. *TR
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING 10-25 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE DRIVER'S SEAT. THE SEAT BEGAN TO DETACH FROM THE MOUNT AND THE METAL WAS TORN AWAY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.
2001 JEEP CHEROKEE NO HEAT ON THE PASSENGER SIDE, BLOWS COLD AIR, NO HEAT. *TR
I OWN A 2001 JEEP GRAND CHEROKEE WITH DUAL CLIMATE CONTROL. WHENEVER I TRY AND USE THE HEAT IT DOES NOT WORK, I HAVE NO FRONT DEFROST FOR MY WINDSHIELD. THE ONLY AIR COMING OUT OF MY HEATING SYSTEM IS COLD AIR. IT IS BECAUSE OF A FAULTY BLEND AIR DOOR. THIS CAN BE A DANGEROUS PROBLEM IF IN THE COLD WEATHER THE WINDSHIELD FOGS UP, THERE IS NO WAY TO DEFROST IT. VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR
PASSENGER WINDOW HAS FALLEN DOWN ON MY 2001 JEEP GC FOR NO REASON. *TR
HEAT AND A/C BLEND DOORS ON THE 2001 JEEP GRAND CHEROKEE FAILED DUE TO NORMAL WEAR AND TEAR. THESE DOORS SHOULD HAVE LASTED AT LEAST 20 TO 30 YEARS. THEY LASTED 7. A COSTLY REPAIR WAS NECESSARY NOT TO MENTION LOSS OF USE. THE HEAT AND A/C UNIT NEEDED TO BE REMOVED AND THE DOORS REPLACED. *TR
MY HEAT DOES NOT WORK. I BOUGHT THE JEEP AND THE HEAT WORKED. IT FIRST BLEW COLD ON PASSENGER SIDE AT THE END OF LAST WINTER. THIS WINTER, NO HEAT WORKS AND DOES BLOW COLD AIR STILL. BLEND DOORS ARE BROKE AND HAVE BEEN PROBLEMS FOR ALL JEEP GRAND CHEROKEES. DAIMLER SHOULD PAY FOR FAULTY PART! *TR
THE BLEND DOORS ON MY JEEP DO NOT WORK. THIS IS AN EXTREMELY WIDE SPREAD PROBLEM FOR JEEP GRAND CHEROKEE'S. BOTH A DEALER MECHANIC, AND AN INDEPENDENT MECHANIC HAVE TOLD ME THE THAT ALMOST ALL GRAND CHEROKEES WILL EXPERIENCE THIS PROBLEM. THERE SHOULD BE A RECALL ISSUED - IT IS SIMPLY A DESIGN FLAW. UNFORTUNATELY, THERE IS NO SPECIFIC COMPLAINT CHOICE ON THIS FORM FOR HEATING, SO PEOPLE ARE CLASSIFYING THIS AS EITHER VISIBILITY ISSUES OR ENGINE COOLING ISSUES. HOPEFULLY SOMEONE AT NHTSA WILL FIND THE COMMON THREAD OF DEFECTIVE BLEND DOORS - AND NO HEAT. *TR
MY 2001 JEEP GRAND CHEROKEE HAS THE HVAC BLEND DOOR PROBLEM. IT BLOWS NOTHING BUT COLD AIR AND I COULD NOT DEFROST OR SEE OUT OF THE WINDSHIELD WHILE DRIVING. I AM SURE THIS WILL RESULT IN DEATH, INJURY, OR PROPERTY DAMAGE, AS I DO NOT HAVE THE $1500.00 TO REPAIR AND WINTER IS HERE. A SAFETY RECALL NEEDS TO BE PUT INTO EFFECT ON THESE VEHICLES. *TR
COLD AIR IS BLOWING FROM THE VENTS UNCONTROLLABLY. *TR
VENTS IN MY GRAND CHEROKEE STARTED BLOWWING UNCONTROLABLE AIR, AND BRAKES HAVE WARPED EVERY 15,000 MILES. *TR
THE BLEND DOORS ON MY JEEP ARE DEFECTIVE, WHICH AFFECTS THE ABILITY OF THE DEFROST/DEFOGGER SYSTEM. *TR
MY '01 JEEP GRAND CHEROKEE'S HEATER STOPPED WORKING ON THE PASSENGER SIDE. IT ONLY BLEW IN COLD AIR. I BROUGHT IT TO MY MECHANIC AND IT WAS A BLEND DOOR FAILURE. LEADING UP TO IT, I HAD NOTICED AN ODD SOUND COMING FROM THE HVAC AFTER I TURNED MY ENGINE OFF, BUT IGNORED IT AS IT WORKED PROPERLY. THE PASSENGER SIDE HAS NOW STOPPED WORKING. SEARCHING ON THE INTERNET, THERE IS APPARENTLY A TSB #24-001-04 CONCERNING THIS PROBLEM. IF IT IS A COMMON PROBLEM, IT SHOULD NOT SIMPLY BE AN INFORMATIONAL TSB, BUT RATHER A RECALL. PLEASE HELP EVERYONE HERE WITH THIS PROBLEM. *TR
NO HEAT IN THIS VERY COLD WEATHER. AFTER MANY MECHANICS I WENT TOO. FIND OUT THAT IT WILL COST ME FORTUNE. AND IT COMMON PROBLEM WITH JEEP CHEROKEE. AND IT SHOULD BE RECALL. FOR BLEND DOORS. BLEND DOORS. PLEASE HELP. *TR
BLEND DOOR PROBLEM ON HVAC SYSTEM. MAJOR REPAIR. *TR
BLEND DOOR IN MY 2001 JEEP GRAND CHEROKEE IS BROKEN. COLD AIR BLOWN THROUGH ALL THE VENT. CHRYSLER HAS ALWAYS BEEN AWARE OF THIS DEFECT WHICH HAS EFFECTED TENS OF THOUSANDS OF JEEP GC OWNERS WITH A TYPICAL $1300 TO REPAIR. *TR
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE LAREDO. WHILE PROCEEDING TO STOP AT A TRAFFIC LIGHT AND DEPRESSING THE BRAKE PEDAL, THE SEAT COMPONENT COLLAPSED INTO THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO HOLD ONTO THE STEERING WHEEL IN ORDER TO PREVENT A CRASH. UPON FURTHER INSPECTION, IT WAS FOUND THAT THE SEAT COMPONENT DETACHED FROM THE ENTIRE FRAME. THE DEALER STATED THAT THE REPAIRS WOULD COST $636 FOR REPAIRS AND THAT THE FAILURE WAS VERY COMMON FOR HIS PARTICULAR YEAR, MAKE, AND MODEL VEHICLE. HE ALSO ATTEMPTED TO LOCATE THE NEEDED PARTS FROM A SALVAGE YARD AND WAS INFORMED NUMEROUS TIMES THAT THE PARTS WAS SO WIDELY NEEDED THAT THEY COULD NOT KEEP THEM IN STOCK. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE FAILURE AND CURRENT MILEAGES WERE 171,000.
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A PIECE OF PLASTIC HAS MELTED INSIDE THE AIR CONDITIONER WHICH CAUSED IT FROM OPERATING PROPERLY. THE DUAL SYSTEM MALFUNCTIONED AND THE CONTACT HAS NEITHER AIR CONDITIONING NOR HEAT. THE REPAIR ADVISED THE CONTACT THAT THE REPAIR COST WOULD BE APPROXIMATELY $1000. THE CURRENT MILEAGE WAS APPROXIMATELY 108,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
1. EVENTS LEADING UP TO FAILURE: WINDOWS FAIL TO DEFROST AND DEFOG. 2. THE VEHICLE DOES NOT HAVE ANY HEAT OR HEATED DEFROST ON THE DRIVER'S SIDE. 3. DEALER WANTS $1,200 TO FIX THE PROBLEM. *TR
2001 JEEP GRAND CHEROKEE. OUT OF NOWHERE IN 48 DEGREE WEATHER, MY WINDOWS SLID INTO THE DOOR. THE DEALER STATED IT WAS THE POWER WINDOW REGULATOR. THIS IS A VERY COMMON PROBLEM WITH LITTLE TO NO HELP WITH RESOLUTION. *TR
MY 2001 JEEP GRAND CHEROKEE HAS NOW HAD ALL FOUR WINDOW REGULATORS FAIL WITH NO APPARENT REASON WITH AN ACCUMULATED REPAIR COST TOPPING $1300. MOST RECENTLY, THE REGULATOR ON THE WINDOW NEXT TO MY INFANT SON FAILED WHILE TRAVELING ON THE INTERSTATE DURING AN INTENSE THUNDERSTORM, CAUSING THE WINDOW TO FALL INTO THE DOOR AND SOAKING MY CHILD-QUITE A DISTRACTION AT 70MPH. *TR
BROKEN SUPPORT ON DRIVERS SEAT ON 2001 JEEP GRAND CHEROKEE LAREDO. *TR
THE PASSENGER WINDOW JUST FELL DOWN WHILE DRIVING ON THE TOLLWAY AT 65MPH. THIS IS THE SECOND WINDOW FAILURE THAT I HAVE HAD ON THIS VEHICLE. IT IS A 400. TO 500. DOLLAR REPAIR AND A RECALL SHOULD HAVE ALREADY BEEN ISSUED FOR THIS COMMON PROBLEM WITH THE JEEP/CHRYSLER PRODUCTS. *TR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER THE BLEND DOORS ON THE 2001 GRAND CHEROKEE LIMITED BREAK CAUSING A NO HEAT CONDITION WHICH WILL NOT DEFROST THE WINDSHIELD IN THE WINTER CAUSING POOR VISIBILITY. *TR
HVAC SYSTEM BROKE DOWN, BLEND DOOR DOESN'T WORK ANYMORE, HOT/COLD AIR CANNOT BE CONTROLLED, DEFROST FUNCTION NO MORE IN WORK. *TR
FIRST THE PASSENGER SIDE OF THE HEATER FAILED AND SEVERAL MONTHS LATER THE DRIVER SIDE ALSO FAILED. SO ENTIRE CAR BLOWS COLD AIR. NO HEAT FOR THE DEFROSTER. DEALER SAYS THE HEATER BLEND DOORS AND ACTUATORS HAVE FAILED. THE FIX IS TO THE TUNE OF $1600. *TR
2001 JEEP GRAND CHEROKEE: NO HEAT. *TR