2002 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED CONTINUOUSLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

IT IS SIX MONTHS SINCE NOTIFICATION OF THE AND I HAVE YET TO RECEIVE THE PART. I HAVE CALL THE DEALERSHIP AND CHRYSLER AND NEITHER CAN TELL ME WHEN THE PART WILL BE AVAILABLE. THERE IS NO EXPLANATION ON WHY IT IS TAKING SO LONG TO GET THE PART. MY SEAT BELT AND AIRBAG LIGHTS ARE ON AND THIS NEEDS TO BE IMMEDIATELY RESOLVED. *TR

MY JEEP HAS A SAFETY RECALL A-02 SAFETY RECALL TO INSPECT YOUR VEHICLE'S VAPOR CANISTER VENT HOSE AND FUEL FILLER INLET CHECK VALVE, NEVERTHELESS I WAS TOLD BY A CHRYSLER DEALER IN MEXICO THAT IT DOES NOT APPLY TO MY GRAND CHEROKEE. I NEED TO KNOW IF THIS IS TRUE OR WHAT CAN I DO TO HAVE THIS ISSUE RESOLVED. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS) OVER A YEAR AGO. THE DEALER WAS NOTIFIED SEVERAL TIMES BUT THE PARTS WERE NOT AVAILABLE WHICH SHE CONSIDERED TO BE A MAJOR SAFETY ISSUE ESPECIALLY SINCE HER AIR BAG WARNING LAMP WAS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000. THE CURRENT MILEAGE WAS 91,000. THE TRANSMISSION, WINDOWS, FAN RELAY SWITCH, AND EMERGENCY BRAKE. ALSO, THE RADIATOR WAS LEAKING AND ALL OF THE SHOCKS FOR THE TAIL GATE LIFT, FAILED. UPDATED 02/24/14 *JB UPDATED 3/12/14*CN

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER HAS BEEN UNABLE TO GET THE RECALL RECTIFIED, DUE TO LACK OF PARTS.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VIN WAS NOT AVAILABLE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE AUTHORIZED DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE MANUFACTURER STATED THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS DRIVING 30 MPH WHEN THE FRONT BRAKES BEGAN SMOKING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE BRAKE ROTORS, CALIBERS AND PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 190,000. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE MALFUNCTION RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) HOWEVER, THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

RECEIVED RECALL SEVERAL MONTHS AGO. DEALER SAYS PARTS HAVE NOT BEEN MADE AVAILABLE. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE RECALL NOTICE STATED, THE PARTS WERE NOT AVAILABLE. AFTER THREE MONTHS OF NOT HEARING FROM ANYONE, THE CONSUMER CONTACTED THE DEALER, AND WAS INFORMED, THE PARTS WERE STILL NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR AND THEY WERE UNABLE TO PROVIDE A TIME FRAME FOR AVAILABILITY. THE CONTACT WAS CONCERNED BECAUSE THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED IN THE SPRING OF 2013 BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE AIR BAG WARNING LIGHT WAS ALSO ILLUMINATED. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR TO THE AIR BAGS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE RECALL LETTER WAS RECEIVED APRIL 2013. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE OWNED MY 2002 JEEP GRAND CHEROKEE LAREDO FOR 10 YEARS. I PURCHASED THE CAR NEW FROM LIBERTY AUTO CITY IN LIBERTYVILLE, IL. AT 80,000 MILES, I WAS LEAVING FOR SCHOOL WHEN I NOTICED MY DRIVER SIDE WINDOW HAD FALLEN INTO THE DOOR. WHEN I TRIED TO USE THE SWITCH TO RAISE THE WINDOW, IT DID NOT WORK. I TOOK THIS CAR TO THE DEALERSHIP, THEY KNEW RIGHT AWAY THAT I HAD A PROBLEM WITH THE WINDOW REGULATOR, AND THEY FIXED IT TO THE TUNE OF $400. THE DEALERSHIP KNEW WHAT IT WAS BECAUSE THEY HAVE FIXED SO MANY, AND THE NOVICE INTERNET SURFER WOULD BE ABLE TO SEARCH OUT THIS PROBLEM AND FIND A MYRIAD OF COMPLAINTS FROM GRAND CHEROKEE AND LIBERTY OWNERS ALIKE. I UNDERSTAND A CLASS ACTION LAWSUIT WAS FILED IN CALIFORNIA BY JEEP LIBERTY DRIVERS, AND JEEP HAS SINCE EXTENDED THE WARRANTY ON LIBERTY WINDOWS. JEEP REIMBURSED ME $300 OF THE $400 DOLLARS FOR THIS FIRST INCIDENT. NOW, LAST SUNDAY, I WAS LEAVING MY HOME TO WORK THE NIGHT SHIFT AT THE HOSPITAL, AND I NOTICED THE PASSENGER WINDOW WAS ROLLED ALL THE WAY DOWN - SURE ENOUGH, THE SAME THING HAPPENED TO THE OTHER WINDOW. I DROVE TO WORK IN A SNOW STORM WITH THE PASSENGER WINDOW ROLLED DOWN. NOW JEEP WILL NOT REIMBURSE ME FOR THE REGULATOR, WHICH AGAIN COST $400 TO REPLACE. AGAIN, MY NEW JEEP DEALERSHIP, FLETCHER AUTO IN COLUMBIA, MISSOURI, KNEW EXACTLY WHAT THE PROBLEM WAS BECAUSE THEY ALSO HAVE SEEN IT OFTEN WITH VEHICLES FROM THIS TIME PERIOD. I URGE YOU TO ACT TO CREATE A RECALL FOR THIS KNOWN DEFECTIVE PART THAT HAS CAUSED SIGNIFICANT TROUBLE AND EXPENSE. I WAS NOT IN DANGER, BUT I HAD TO BE AT WORK TO COVER MY SHIFT, SO I DROVE IN THE STORM AND HAD TO LEAVE MY CAR IN AN OPEN AIR UNGUARDED PARKING GARAGE WITH THE WINDOW DOWN ALL NIGHT. I BELIEVE JEEP SHOULD BE HELD ACCOUNTABLE FOR THIS. I APOLOGIZE FOR NOT PROVIDING MY VIN#, I AM ACTUALLY WORKING IN THE HOSPITAL RIGHT NOW FOR ANOTHER SHIFT. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ) IN MARCH 2013. THE CONTACT STATED THAT HE ATTEMPTED TO CONTACT THE DEALER TO HAVE THE VEHICLE REPAIRED BUT THEY STATED THAT THEY DID NOT KNOW WHEN THE PARTS WERE GOING TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED TWO ADDITIONAL TIMES AND ALSO STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 12-05-13 *BF

TL* THE CONTACT OWNS 2002 JEEP GRAND CHEROKEE 4X4. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO MAKE AN APPOINTMENT FOR THE REMEDY. THE CONTACT WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE AIR BAG WARNING LIGHT WAS ALSO ILLUMINATED. MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NEITHER REPAIRED NOR SERVICE UNDER THE RECALL REQUIREMENTS. THE APPROXIMATE FAILURE MILEAGE WAS 75000. ....UPDATED 10-21-13 *BF

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ) IN MARCH OF 2013. THE CONTACT STATED THAT HE CONTACTED THE DEALER NUMEROUS TIMES TO HAVE THE VEHICLE REPAIRED BUT THEY STATED THAT THEY DID NOT HAVE THE NECESSARY PARTS AVAILABLE TO COMPLETE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED THE WAS AN ELECTRICAL SOUND COMING FROM THE DASHBOARD AREA IN THE VEHICLE. THE DEALER WANTED TO CHARGE THE CONSUMER $195 DIAGNOSTIC FEE. THE CONSUMER STATED NO ONE AT THE DEALER WANTED TO ASSIST HIM AND OPEN THE CASE NUMBER. ON MARCH 6, 2013, WHILE DRIVING, THE AIR BAGS INADVERTENTLY DEPLOYED. THE CONSUMER BLACKED OUT FOR A SECOND OR TWO, AND WAS HIT ON THE RIGHT REAR PASSENGER SIDE BUMPER. THE VEHICLE THEN SLID FORWARD AS HE TRIED TO AVOID HITTING THE LEFT SIDEWALL OF THE BRIDGE, IN WHICH THE VEHICLE WENT INTO A SPIN SIDE WAYS.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAG) AND THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SAFETY RECALL M35/NHTSA 12V-527 ORC MODULE AIRBAG LIGHT IS "ON" AND "SEAT BELT" LIGHTS. WARNING LIGHTS ARE ON AND DO NOT GO OFF. I TOOK THE CAR TO THE DEALERSHIP IN ROSWELL, N.M. AND THEY INFORMED ME THE PARTS WERE UNAVAILABLE AND THAT CHRYSLER WOULD CONTACT ME. TO DATE THIS HAS NOT HAPPENED. THE DANGER IS A INADVERTENT DEPLOYMENT OF THE FRONT AIRBAGS.. DAMAGE TO THE COMPUTER CHIP. THE PROBLEM HAS NOW INVOLVED THE SEAT BELT WARNING LIGHTS TO STAY "ON". *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR TO THE VEHICLE. THE CONTACT HAD RECEIVED THE RECALL NOTIFICATION APPROXIMATELY SIX MONTHS AGO. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/04/13*LJ

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAG) AND ATTEMPTED TO HAVE THE VEHICLE REMEDIED. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/4/15*CN

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. ADDITIONALLY, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SENT A RECALL NOTICE, BUT SEEMS PARTS ARE STILL NOT AVAILABLE..... HAVE AIRBAG LIGHT ON AND OFF AND AFRAID OF BAGS INFLATING. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS ALSO UNABLE TO PROVIDE AN ARRIVAL DATE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED HER RECALL NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD SURPASSED REASONABLE TIME FOR REPAIR. BOTH DEALER AND MANUFACTURE HAD BEEN NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME. . ..UPDATED 03-12-14 *BF *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED TO COMPLETE THE RECALL REPAIR CONTINUED TO REMAIN UNAVAILABLE FOR APPROXIMATELY FOUR MONTHS. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 08-28-14 *BF THE CONSUMER STATED IT HAD BEEN OVER A YEAR LATER AND THE ISSUE STILL WAS NOT RESOLVED. UPDATED 09/08/2014 *JS

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED THREE TIMES AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, SHE DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. WHEN THE VEHICLE RESPONDED, IT LURCHED FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THE CATALYTIC CONVERTER WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, BURNING FUMES WERE EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT REALIZED THAT A RESISTOR UNDER THE DASH BOARD STARTED TO MELT. THE CONTACT ALSO MENTIONED THAT THE HEATED SEAT AND HEATER MALFUNCTIONED AND WERE NO LONGER OPERABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 167,000.

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG LIGHT MALFUNCTION IN VEHICLE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED AND A TONE WOULD SOUND 2-3 TIMES. IT HAPPENED ON AND OFF FOR A COUPLE OF MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE TECHNICIAN WAS UNABLE TO FIND A PROBLEM. *JB

TL* THE CONTACT OWNS A 2002 JEEP CHEROKEE LAREDO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 02V099000 (AIR BAGS). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT THE NOTICE WAS RECEIVED 3 MONTHS AGO. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE CHRYSLER GROUP NOTIFIED ME JAN/FEB OF RECALL FOR A SECONDS NOTICE OF ACCIDENTAL FRONT AND SIDE AIRBAG DEPLOYMENT, THIS A DAY AFTER MY AIRBAG LIGHT TURNS ON. CALLED, GOT ON LIST ASAP, WAITED, CALLED REPEATEDLY, WILL NOT DRIVE. FOR AS THEY STATED IN NOTICED "WE ARE SINCERELY CONCERNED ABOUT YOUR SAFETY". SO I WAS AS WELL. I BOUGHT THIS VEHICLE FOR THESE OPTIONS SPECIFICALLY, AND NOT HAVE MY TWO SMALL CHILDREN IN A MID SEDAN SURROUNDED BY SUVS. SO HERE I AM, 4 MO LATER STILL MAKING MONTHLY PAYMENTS, INSURANCE, REGISTRATION, REJECTION STICKER (AIRBAG LIGHT) AND NO DRIVE. THIS IS A RIDICULOUS TIME PERIOD, I SHOULD AT LEAST BE ALLOWED TO HAVE THEM DISCONNECTED FREE OF CHARGE, FOR MY CAR INSURANCE WILL LIKELY RISE. BUT AT LEAST I COULD USE IT. ITS BASICALLY AN EXPENSIVE CD PLAYER WHEN I START IT UP ONCE A WEEK FOR ITS OWN GOOD! *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE COULD NOT PASS STATE INSPECTION DUE TO THE AIR BAG WARNING LIGHT BEING ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PART NEEDED TO PERFORM THE RECALL SERVICE WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED BUT COULD NOT PROVIDE A DATE IN WHICH THE PART WOULD BECOME AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 131,449.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE STARTING THE VEHICLE THE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED YET THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE TO HONOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 8/12/13 *CN

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND ATTEMPTED TO MAKE AN APPOINTMENT FOR THE REMEDY REPAIRS. THE CONTACT WAS ADVISED THAT THE PART WAS UNAVAILABLE AND THERE WAS NO TIME FRAME GIVEN FOR AVAILABILITY. THE CONTACT STATED THAT THE AIRBAG WARNING LAMP ILLUMINATED SPORADICALLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 45,500. ...UPDATED 10-24-13 *BF THE CONSUMER STATED THE LIGHT NO LONGER FLASHED IT WAS ON CONSTANTLY. AS OF OCTOBER 3, 2013 ALL PARTS WERE STILL UNAVAILABLE IN ORDER TO COMPLETE THE RECALL. UPDATED 11/4/2013 *JS

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SMOKE WAS SMELLED INSIDE THE CABIN. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS NOTICED THAT SMOKE WAS COMING FROM THE FRONT DRIVER SEAT. THE CONTACT DEACTIVATED THE SEAT WARMER AND DROVE THE VEHICLE HOME. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN I.D. 09V117000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,000.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) FIVE MONTHS AGO AND HAD NOT YET RECEIVED AN UPDATED NOTICE STATING A REMEDY. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) HOWEVER, THE PARTS REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) WERE NOT AVAILABLE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAG), HE CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR RECALL SERVICE. THE DEALER STATED THAT THEY DID NOT HAVE PARTS AVAILABLE TO REMEDY THE VEHICLE DEFECT. SIX MONTHS AFTER RECEIVING THE RECALL NOTIFICATION, THE MANUFACTURER STILL HAD NOT PROVIDED THE DEALER WITH THE NECESSARY PARTS TO REMEDY THE RECALLED VEHICLES. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE NOT BEEN ABLE TO GET SERVICE FOR SAFETY RECALL M35/NHTSA 12V-527 AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAG) AND ATTEMPTED TO HAVE THE VEHICLE REMEDIED. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. ADDITIONALLY, THE CONTACT STATED THAT THE AIR BAG WARNING LAMP REMAINED ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.