2003 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LETTER FROM CONGRESSMAN GARDNER ON BEHALF OF CONSTITUENT RE CHRYSLER RECALL. *SMD THE CONSUMER STATED IT HAS BEEN OVER A YEAR, AND THE PARTS WERE NOT AVAILABLE FOR THE AIR BAG RECALL.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THIS TIME. RK

WHILE DRIVING UNDER NORMAL CONDITIONS I HEARD A POP AND THE LEFT CORNER OF THE DRIVER SIDE SEAT FELL FORWARD. THE BASE OF THE SEAT ROCKS BACK AND FORTH NOW. WHEN VEHICLE ACCELERATES, THE SEAT ROCKS BACKWARDS AND WHEN THE BRAKE IS APPLIED THE SEAT ROCKS FORWARD. I HAVE DONE SOME RESEARCH ON THIS ISSUE AND HAVE FOUND NUMEROUS COMPLAINTS AND A REFUSAL BY CHRYSLER TO RECALL AND FIX THE SEAT BRACKET. HTTP://JEEPSEATBRACKETPROBLEMS.BLOGSPOT.COM/ *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I FIRST RECEIVED A RECALL NOTICE IN JAN 2013 AND HAVE MADE NUMEROUS ATTEMPTS TO HAVE THE RECALL CORRECTED TO NO AVAIL THROUGH A REGISTERED CHRYSLER DEALER. I AM TOLD THE PARTS ARE JUST NOT AVAILABLE AS OF YET. I WAS TRAVELING DOWN THE ROAD FOR APPROXIMATELY 30 MINUTES AT 45 MPH WHEN SUDDENLY THE AIRBAG LIGHT CAME ON. IT STAYED ON FOR ALMOST 10 MINUTES THEN WENT OFF, THEN CAME BACK ON AGAIN WITHIN 5 MINUTES. I WAS VERY FRIGHTENED SINCE THE RECALL NOTICE STATES THAT IT IS POSSIBLE FOR THE AIRBAG TO INADVERTENTLY DEPLOY AFTER THE AIRBAG LIGHT COMES ON. I CALLED THE DEALER AGAIN AS SOON AS I RETURNED HOME TO ADVISE THEM AND REMIND THEM THEY HAD ME ON A LIST. HOWEVER, I WAS TOLD THE PARTS ARE STILL NOT AVAILABLE, SO THEY GAVE ME A TOLL FREE NUMBER 800-992-1997 WHICH I CALLED AND WAS TOLD ONCE AGAIN THAT AS OF NOW THE PARTS ARE NOT AVAILABLE AND TO JUST CONTINUE DRIVING THE CAR. I HOPE THE AIRBAG DOES NOT DEPLOY WHILE I AM DRIVING CAUSING A HEART ATTACK OR FATAL CAR CRASH.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND THE PARTS WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THIS WAS A VERY SERIOUS SAFETY HAZARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 81,000.

I HAVE BEEN TOLD THAT BLEND DOORS IN THE HVAC SYSTEM ARE MADE WITH A THIN PLASTIC WHICH EASILY BREAKS. WHEN THIS HAPPENS IT DOES NOT ALLOW THE HEATED AIR TO TRAVEL TO THE DUCTS GOING TO THE DEFROSTERS AND OTHER AREAS.SINCE THIS HAPPENED TO MY CAR I HAVE RESEARCHED AND FOUND THAT THIS HAS BEEN A PROBLEM FOR MANY YEARS ON THE RUN OF THIS PARTICULAR VEHICLE. SOMETHING AS IMPORTANT AS THIS SHOULD LAST THE LIFE OF THE CAR. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INDICATING A MALFUNCTION SEVERAL TIMES. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS), 15V046000 (AIR BAGS) AND STATED THAT THE DEALER WAS NOT ABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

RECEIVED A RECALL NOTICE FROM CHRYSLER. CHRYSLER RECALL NUMBER M35, (NHTSA CAMPAIGN NUMBER: 12V527000) INVOLVING AIRBAGS CAN DEPLOY AT ANYTIME. CONTACTED THE DEALERSHIP LAST SPRING ABOUT THIS RECALL AND WAS TOLD PARTS WEREN'T IN YET. I THEN CONTACTED THE DEALERSHIP ON NOVEMBER 12, 2013 AND WAS TOLD THE PARTS AREN'T IN YET. I AM CONCERNED ABOUT THIS AIRBAG DEPLOYMENT ISSUE AND IT SEEMS LIKE THE MANUFACTURER ISN'T CONCERNED ABOUT SAFETY. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN THE CONSUMER DONATED THE VEHICLE TO CHARITY. UPDATED 9/18/15 *JS

I RECEIVED NOTICE OF A RECALL FOR THE AIRBAG SENSOR ON THE 2003 JEEP CHEROKEES. I WAS INFORMED THAT THE AIRBAG MAY DEPLOY AT ANY TIME WHILE THE VEHICLE IS OPERATING. IT HAS BEEN ONE YEAR SINCE I WAS NOTIFIED OF THIS ISSUE AND THE CHRYSLER DEALERSHIP HAS YET TO SEND THE PARTS NECESSARY TO FIX THIS PROBLEM TO ANY OF THE DEALERSHIPS. I AM CURRENTLY DRIVING AROUND WITH MY AIRBAG SENSOR ON, AND NOT KNOWING IF AND WHEN MY AIRBAG WILL DEPLOY. THIS FRIGHTENS ME BECAUSE I CURRENTLY LIVE IN THE MOUNTAINS, AND NOT KNOWING HOW I WILL REACT TO AIRBAG DEPLOYING. ONE YEAR IS DEFINITELY AN AMPLE AMOUNT OF TIME FOR THE CHRYSLER DEALERSHIP TO SEND THESE PARTS OUT, ESPECIALLY FOR A RECALL LIKE THIS THAT HAS PRODUCED INJURIES. *TR

IN JANUARY OF 2013 I RECEIVED A RECALL NOTICE FROM CHRYSLER #35 CONCERNING A COMPONENT IN THE AIR BAG MODULE MAY FAIL WHILE OPERATING THIS VEHICLE. I CALLED MONROE MICHIGAN DODGE CHRYSLER WHERE I PURCHASED THE CAR AND THEY TOLD ME CHRYSLER HASN'T RELEASED THE PARTS TO FIX THIS PROBLEM. I TOOK IT BACK IN TODAY OCTOBER 31 2013 AND I RECEIVED THE SAME ANSWER. I CALLED CHRYSLER AT 1-800-247-9753 AND THEY TOLD ME THE PARTS AREN'T AVAILABLE AND THEY WOULD PUT ME ON A LIST. THIS IS TOTALLY NOT ACCEPTABLE IT SHOULDN'T TAKE THIS LONG TO TAKE CARE OF THIS SERIOUS PROBLEM. *TR

I AM THE ORIGINAL OWNER OF THE CAR. WITHIN THE LAST TWO WEEKS THE RIGHT FORWARD BRACKET ON THE SEAT FRAME HAS SEPARATED FROM THE SEAT HOLDER. IN RESEARCHING THE NET I FIND THAT THIS CONDITION IS RATHER WIDE SPREAD. USED FRAMES ARE AVAILABLE BUT THAT WOULD SEEM LIKE DOUBLING DOWN ON A POOR DESIGN AND SPENDING $400 BUCKS FOR AN IFFY REPAIR. WWW.JEEPSEATBRACKET.COM SELLS A REPAIR KIT THAT FIXES THE PROBLEM BUT I DOUBT IF A JEEP AGENCY WOULD INSTALL NON-JEEP PARTS AND AT 81 I DOUBT IF I COULD REMOVE THE SEAT BY MYSELF. I CONSIDER THIS A SAFETY HAZARD. BEING A MA BELL RETIREE THROUGH HABIT I DRIVE CAREFULLY BUT AND UNANCHORED DRIVERS SEAT MAKES ME VERY NERVOUS. I FEEL THAT IN THE EVENT OF AN ACCIDENT I WOULD GO SAILING OUT THE FRONT WINDOW. *TR

TL* THE CONTACT OWNS 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO REMEDY THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/13*CN THE CONSUMER WAS INVOLVED IN AN ACCIDENT.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE REMEDY PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 11-18-13 *BF

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG RESTRAINT SYSTEM REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD THE CONSUMER STATED HE HAS BEEN TRYING FOR TWO YEARS TO GET THE AIR BAG SYSTEM CORRECTED. *JB

I PULLED INTO MY DRIVEWAY (WHICH HAS A SMALL INCLINE) AND PUT THE CAR IN PARK. AS SOON AS I TOOK MY FOOT OFF OF THE BRAKE THE VEHICLE STARTED ROLLING DOWN MY DRIVE WAY, UNTIL PUSHED THE BRAKE PEDAL AND PUT ON THE EMERGENCY BRAKE. THIS HAS HAPPENED SEVERAL TIMES AND DIFFERENT PLACES, I.E WORK, GAS STATION, HOME, SCHOOL. THIS HAS NOT CAUSE AN ACCIDENT YET SINCE I'VE BEEN IN THE DRIVERS SEAT EVERY TIME SO FAR. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SEAT FRACTURED WITHOUT WARNING. AS A RESULT, THE CONTACT FELL BACKWARDS INTO THE REAR SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD THE FRONT DRIVER SEAT REPLACED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. UPDATED 11/20/15*LJ

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM RECALL NOTICE. *SMD WHEN THE CONSUMER CONTACTED THE DEALER, TO MAKE AN APPOINTMENT, HE WAS INFORMED THE PART WAS NOT AVAILABLE. A FEW MONTHS LATER, HE RECEIVED A CALL FROM THE DEALER AND THEY SCHEDULED AN APPOINT. HOWEVER, AFTER THE CONSUMER DROPPED THE VEHICLE OFF, THE DEALER CALLED THE CONSUMER BACK AND INFORMED HIM, THEY NEVER HAD THE PART. THE CONSUMER CONTINUED TO CALL FOR MONTHS, BUT THE PART WAS STILL NOT AVAILABLE. THE AIR BAG LIGHT WOULD COME ON AND STAY ON FOR WEEKS AT A TIME AND THEN GO OFF, AND COME BACK ON AGAIN.

INTERMITTENT FAILURE OF RIGHT STOP LIGHT AND TAILLIGHT EVEN AFTER BULB REPLACEMENT. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATINO OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS NEEDED TO REMEDY THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) OVER A YEAR AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE HAD NOT YET BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE A DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/13*LJ

THE DRIVERS SIDE SEAT BEGAN TO WIGGLE AND IN CHECKING FOUND THAT THE BRACKETS MOUNTING IT TO THE FLOOR HAD BROKEN. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE AIR WARNING LAMP WAS ILLUMINATED. THE DEALER WAS CONTACTED AND INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN JULY 2013 CHRYSLER STATED THAT THEY WOULD INITIATE A RECALL FOR THE FUEL TANKS EXPLODING IN CERTAIN REAR END COLLISIONS. THE CONTACT STATED THAT SHE WAS AFRAID TO DRIVE HER VEHICLE BECAUSE SHE DID NOT WANT THE VEHICLE TO EXPLODE IN THE EVENT OF A REAR END COLLISION AND BELIEVED THAT CHRYSLER SHOULD HAVE FINISHED THE INVESTIGATION. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OF THE FAILURE OR REPAIRS. THE CONTACT WAS NO LONGER DRIVING THE VEHICLE BECAUSE SHE WAS CONCERNED THAT THE AIR BAG WOULD ERRONEOUSLY DEPLOY AT ANY TIME. THE MANUFACTURER WAS NOTIFIED TWICE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE ). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO BUT WAS INFORMED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE STATED THAT SINCE THE FAILURE WAS REPORTED IN JANUARY OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE SEPTEMBER OF 2013. THE AIR BAG WARNING LIGHT ILLUMINATED; THEREFORE; HE EXPERIENCED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND PROVIDED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS 130,000.

I WAS DRIVING DOWN THE ROAD WHEN BOTH OF MY AIRBAGS DEPLOYED. CHRYSLER AFTER TWO WEEKS OF TOYING WITH ME OFFERED TO 1 TOTAL MY CAR AND PAY ME KELLY BLUE BOOK VALUE OR 2 GIVE ME 1,000 DOLLARS AND WAIT UNTIL PARTS CAME IN. THEY TOLD ME HOWEVER THEY DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE IN THE US AND THAT THEY WERE NOT GOING TO PAY FOR THE INSIDE DAMAGE CREATED BY THE AIRBAGS DEPLOYING. I HAVE TWO FAMILY MEMBERS WHO DRIVE VEHICLES IN WHICH THIS RECALL APPLIES TO. I WOULD NEVER RECOMMEND TO ANYONE THAT THEY SHOULD PURCHASE A VEHICLE FROM CHRYSLER. THEY DO NOT HELP AT ALL EVEN WHEN THEY KNOW IT IS THEIR FAULT. THEY ARE AWARE OF THIS ISSUE AND ARE DOING NOTHING TO THE 700,000 PLUS PEOPLE DRIVING THESE VEHICLES. THANK GOODNESS I WASN'T SERIOUSLY INJURED BUT WHAT IF NEXT TIME IT DOES SERIOUSLY HURT A DRIVER. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL NOTICE NHTSA RECALL CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THERE ARE NO FAILURES AT THIS TIME. THE CONTACT WAS CONCERNED SINCE THE DEALER STATED THE PARTS ARE NOT AVAILABLE TO REPAIR THE RECALL. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 117,000. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING ABOUT 40 MPH ON A FOUR LANE HIGHWAY IN TRAFFIC WHEN MY CAR ENGINE SUDDENLY SHUT OFF. THE BRAKES SEIZED UP, BUT I WAS ABLE TO GET THE CAR WAS ABLE TO GET THE CAR OFF ON THE SHOULDER. AFTER TRYING SEVERAL TIME TO RESTART THE CAR, I CALLED FOR ASSISTANCE. BY THE TIME ASSISTANCE ARRIVED, I WAS ABLE TO START THE CAR AND I DROVE IT APPROXIMATELY FIVE MILE TO MY JEEP DEALER. THEY FOUND THAT THE CRANK SENSOR WAS FAULTY AND THAT WAS WHY THE ENGINE HAD SHUT DOWN. THE COST TO REPLACE THE SENSOR WAS $275; HOWEVER, BECAUSE SHUTTING DOWN THE ENGINE CAUSED THE BREAKS TO SEIZE UP, THE BREAKS AND CALIPERS HAD TO BE REPLACED INCREASING THE TOTAL COST OF REPAIRS TO $1567. IF I HAD BEEN DRIVING AT HIGHWAY SPEED WHEN THIS OCCURRED I WOULD PROBABLY NOT BE WRITING THIS LETTER. *TR

I WAS DRIVING AND I REAR ENDED A TRUCK DRIVING BETWEEN 30 AND 35 MILES PER HOUR. BRAKES WERE NOT APPLIED THERE WERE NO SKID MARKS. THE AIR BAGS FAILED TO DEPLOY. I CONTACTED JEEP SERVICE REGARDING THE ISSUE AND WAS INFORMED THAT THERE IS A RECALL ON THE AIRBAG SYSTEM. I ASKED TO PLEASE SCHEDULE MY VEHICLE FOR SERVICE ON THIS RECALL AND WAS TOLD THAT NO ONE IN THE UNITED STATES HAD THE PARTS TO FIX THE PROBLEM. I AM EXTREMELY CONCERNED THAT THIS COULD HAPPEN AGAIN. *TR

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. HOWEVER, THE DEALER INFORMED THE CONSUMER, THE PARTS WOULD BE AVAILABLE BY THE END OF MARCH. AS OF MAY 2013, THE PARTS WERE STILL NOT AVAILABLE. UPDATED 07/30/13

THE CAR SHOULD BE RECALLED BECAUSE THE DRIVER SEAT DESIGN/MANUFACTURE IS DEFECTIVE. I FIRST NOTICED A CLICKING NOISE WHEN IN THE CAR. I BECAME ACCUSTOMED TO THE NOISE AND BASICALLY OVERLOOKED IT FOR MONTHS. ONE DAY WHEN GETTING INTO THE CAR IN A PARKING LOT I LANDED IN THE BACK SEAT. AS I WAS GETTING INTO THE CAR THE DRIVER SEAT TILTED BACKWARDS LIKE A ROCKING CHAIR AND I WAS HALFWAY DUMPED HEAD FIRST (UPSIDE DOWN) INTO THE REAR OF THE CAR. I WAS NOT INJURED. I LOOKED UNDER THE SEAT AND WAS ABLE TO SEE THAT THE SEAT FRAME IS BOLTED TO THE CAR AND THAT THE FRONT OF THE SEAT IS ATTACHED TO THE SEAT FRAME BY TWO VERY THIN "CAST IRON" BRACKETS. THE TWO BRACKETS (LEFT AND RIGHT) HAD BOTH SIMPLY SHEARED OFF AND THERE IS NOTHING HOLDING THE FRONT OF THE SEAT TO THE SEAT FRAME (THE REAR OF THE SEAT IS STILL ATTACHED TO THE FRAME). I SPECULATE THAT THE BRACKETS JUST GAVE OUT OVERTIME FROM THE SIMPLE ACTIVITY OF GETTING INTO AND OUT OF THE CAR. I WAS LUCKY THE CAR WAS PARKED AND I WAS SIMPLY GETTING INTO THE CAR WHEN THE BRACKETS GAVE OUT. IF IN FACT I HAD BEEN REAR-ENDED I EXPECT I WOULD HAVE BEEN THROWN OUT OF THE SEAT (SEAT BELTS OR NOT) AND SERIOUSLY INJURED OR KILLED. I REPORTED THIS ON THE JEEP FACEBOOK PAGE SO OTHER FOLKS COULD BE AWARE OF THE POTENTIAL DANGER. JEEP RESPONDED TO ME ON FACEBOOK, EMAIL AND TELEPHONE BUT BASICALLY SAID IT WAS A 10 YEAR OLD CAR AND THE DEFECT WAS NOT THEIR PROBLEM - SORRY! WHEN LOOKING ONLINE TO FIND OUT HOW TO REPAIR THE SEAT I DISCOVERED WHAT APPEARS TO BE THOUSANDS OF CONSUMER COMPLAINTS FOR THE SAME EXACT DEFECT. IN FACT COMPANIES HAVE BEEN STARTED TO MAKE FRAMES AND BRACKETS JUST TO FIX THIS DEFECT AND I AM FEARFUL THAT PEOPLE HAVE BEEN SERIOUSLY INJURED IN ACCIDENT (OR KILLED) BECAUSE OF THE DEFECT. IN MY OPINION NO ONE SHOULD BE DRIVING AROUND IN A 2003 JEEP GRAND CHEROKEE UNLESS THE DEFECT IS REPAIRED. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). HOWEVER, HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 161000.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS), HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED FREQUENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 138,000.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 50 MPH AND ONCE THE VEHICLE WAS SHUT OFF, IT EXHIBITED AN LOUD SQUEALING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THAT THE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE BUT RESET THE SENSOR AS A TEMPORARY REMEDY. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS).THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 02/10/15*LJ UPDATED 9/5/2017*CN

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS) AND THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN UNEXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.