2011 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT MENTIONED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE CONTACT STATED THAT ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

2011 JEEP GRAND CHEROKEE. CONSUMER STATES HE PAID FOR RECALL REPAIRS BUT HAVE YET TO RECEIVE REIMBURSEMENT. *TA ACCORDING TO CHRYSLER, THE PART REQUIRED TO PROVIDE A PERMANENT REMEDY WAS NOT AVAILABLE AND THERE WAS NO REPAIR PROCEDURE IN PLACE. RECALL # 14V530000. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE DASH BOARD LIT UP AND COULD NOT START THE CAR. ELECTRICAL IN THE CAR WHILE DRIVING WAS LIKE A CHRISTMAS TREE ON THE DASH BOARD. FOUND THAT THE TOTALLY INTEGRATED POWER MODULE WAS NO GOOD. ALSO FOUND OUT ONLY SOME CARS ARE COVERED UNDER THE RECALL NOT ALL. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH ATTEMPTING TO SLOW DOWN, THE BRAKES FAILED TO STOP THE VEHICLE. THE BRAKE PEDAL WENT TO THE FLOOR AND THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL AS THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT REQUESTED THAT THE VEHICLE BE INSPECTED BY AN INSPECTOR FROM THE MANUFACTURER. THE INSPECTOR WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT WAS NOT NOTIFIED BUT THE DEALER INDICATED THAT THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER THE FIRST ATTEMPT BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

MULTIPLE TIMES THE CAR HAD AN EXTENDED START, WOULD SPIN BUT NOT START. ELECTRONICS WOULD LOCK DOWN AND UNABLE TO TURN OFF THE SPIN. THE DEALERSHIP REPLACED THE FUEL RELAY EXTERNAL RELOCATION KIT. *TR

FUEL PUMP RELAY IN THE TIPM FAILED. DEALER REPLACING WITH A BYPASS KIT FOR APPROX $470.00. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

JEEP HARD TO START WHEN ENGINE IS COLD DUE TO FAULTY TIPM AND FUEL RELAY. JEEP WILL ATTEMPT TO START, BUT WILL NOT TURN OVER. JEEP LOSES THROTTLE AND DIES AT IDLE. *TR

WAS DRIVING AND THE VEHICLE STOP ON THE HIGHWAY, GOT OUT OF THE WAY FROM TRAFFIC. I TRIED TO START THE VEHICLE BUT IT TRY TO TURN OVER. I LET GO OF THE KEY IT WAS STILL TRYING TO START BY ITSELF. IT FINALLY STARTED I DROVE IT HOME. I TRIED TO START THE JEEP IT JUST TURN OVER WITHOUT STARTING LET GO OF THE KEY IT STILL TRYING TO START ON ITS OWN. I CALLED THE DEALER AND TALKED WITH SERVICE DEPT, SERVICE ADVISOR NAME IS [XXX] . HE TOLD ME TO BRING IT IN. I DROVE IT TO THE DEALER ON 9/23/14. GOT MY CAR BACK ON 9/26/14. I WAS TOLD IT WAS THE TIPM, {TOTALLY INTEGRATED POWER MODULE}. I GOT A RECALL NOTICE FROM CHRYSLER GROUP, SAFETY RECALL NOTICE. CHRYSLER CHARGED ME $1,307.48 TO REPLACE THE TIPM. THEN I HAD TO TAKE IT BACK TO THE DEALER BECAUSE THERE WAS A RECALL FOR THE BRAKE BOOSTER HAD IT FIXED THE SAME TIME FOR THE TIPM. I GOT HOME WITH THE VEHICLE I WHEN TO THE STORE GOT UP THE STREET THE BRAKES WHEN TO THE FLOOR. IT FRIGHTEN THE HELL OUT OF ME. GOT THAT FIXED THEN THE BRAKE LIGHTS STAY ON PLUS NO BRAKE LIGHTS, LOOKS LIKE I WAS RIDING MY BRAKES, HAD TO TAKE IT BACK TO THE DEALER AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REVVED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICATED IT SOUNDED LIKE A TIPM ISSUE, WHICH I HAVE LEARNED JEEP/CHRYSLER KNOW ABOUT, BUT HAVE NOT RECALLED. I HAVE PREVIOUSLY EXPERIENCED MINOR ELECTRICAL ISSUES (FLASHLIGHT NEVER WORKED, MULTIPLE BACK BULBS, ETC), WHICH THE DEALERSHIP INDICATED MAY INDICATE TIPM ISSUES SINCE THE DAY I BOUGHT THE VEHICLE, BUT WERE ALWAYS DEALT WITH AS ISOLATED REPAIRS. PLEASE HELP WITH A JEEP/CHRYSLER TIPM RECALL! *TR

ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REV'ED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICATED IT SOUNDED LIKE A TIPM ISSUE, WHICH I HAVE LEARNED JEEP/CHRYSLER KNOW ABOUT, BUT HAVE NOT RECALLED. I HAVE PREVIOUSLY EXPERIENCED MINOR ELECTRICAL ISSUES (FLASHLIGHT NEVER WORKED, MULTIPLE BACK BULBS, ETC), WHICH THE DEALERSHIP INDICATED MAY INDICATE TIPM ISSUES SINCE THE DAY I BOUGHT THE VEHICLE, BUT WERE ALWAYS DEALT WITH AS ISOLATED REPAIRS. PLEASE HELP WITH A JEEP/CHRYSLER TIPM RECALL! *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE GEAR WAS IN REVERSE, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE MIGHT BE DUE TO A DEFECTIVE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 11/14/14*CN UPDATED 4/29/2015 *JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY JEEP BECAME INCREASINGLY DIFFICULT TO START. I TOOK IT TO THE DEALERSHIP AND IT WAS A TIPM ISSUE. THE DEALERSHIP REWIRED THE FUEL PUMP CIRCUIT TO TIPM WITH A STAND-ALONE OUTSIDE RELAY. THIS NEW RELAY IS USED TO TURN-ON THE FUEL PUMP. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP RELAY HAD FAILED. HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE VEHICLE NEEDED ADDITIONAL REPAIRS OTHER THAN THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING IN TO WORK AND COMPLETING A CORNER (VEHICLE TRAVELING APPROXIMATELY 30MPH) WHEN ENGINE STOPPED RUNNING (ACCESSORIES STAYED ON). NO WARNING LIGHTS PREVIOUS TO THE INCIDENT OR AFTER. LOST POWER STEERING AND BRAKES. WAS ABLE TO MUSCLE CAR AROUND THE CORNER AND COASTED TO A STOP. VEHICLE IS PUSH BUTTON START SO I PUSHED BUTTON TO TURN ACCESSORIES OFF, THEN ATTEMPTED TO RESTART THE CAR. RESTART WORKED WITH NO WARNING/PROBLEM LIGHTS. COMPLETED DRIVE IN TO WORK WITH NO OTHER PROBLEMS. THIS IS THE FIRST TIME THIS HAPPENED. CALLED DEALER (ZIEGLER KALAMAZOO) AND TOLD THEM WHAT HAPPENED AND GOT SOONEST AVAILABLE SERVICE APPOINTMENT (ONE WEEK FROM DAY INCIDENT OCCURRED). CALLED CHRYSLER TO REPORT INCIDENT AS WAS TOLD THEY WOULD MAKE A NOTE IN MY "FILE", BUT COULD/WOULD NOT TAKE ANY OTHER ACTION. CHRYSLER RECOMMENDED WORKING WITH THE DEALER. *TR

ENGINE DID NOT START. *TR

MY JEEP WOULD NOT START. I CHECKED ONLINE AND FOUND MANY PEOPLE HAD THE SAME PROBLEM HOWEVER SOME SAID THAT WHEN THEY GOT THE VEHICLE TO START IT WOULD SUDDENLY QUIT RUNNING WHILE DRIVING. I BROUGHT THE VEHICLE TO THE DEALER WHO EXPLAINED THAT THE ELECTRICAL CONNECTION TO THE FUEL PUMP WAS THE PROBLEM AND THAT THEY WOULD HAVE TO REPLACE THE TIPM. THE SERVICE WRITER SAID THAT THIS PROBLEM WAS MORE PREVALENT ON THE 2011 MODEL. IF IT IS TRUE THAT THIS IS A DEFECTIVE PART AND THAT THE FUEL COULD SHUT OFF AT ANY TIME, THIS CERTAINLY SEEMS LIKE A SAFETY ISSUE. *TR

FILING A COMPLAINT BECAUSE JEEP/CHRYSLER HAS FAILED TO REMEDY A RECALL SITUATION IN A TIMELY MANNER. RECEIVED NOTICE MAY 2014 ON NEED TO RECALL BRAKE BOOSTER, HAVE ATTEMPTED TO SCHEDULE REPAIR SINCE THEN BUT TOLD THERE IS A NATIONWIDE PARTS SHORTAGE AND AM ON A WAITING LIST. WAS TOLD THIS WON'T BE AN ISSUE UNTIL FREEZING WEATHER, BUT LIVE IN NORTHERN MIDWEST AND FREEZING WEATHER IS NOW - STILL NO PROMISE THE PARTS WILL BE IN ANYTIME SOON. *TR

WHILE DRIVING THE ABS, AND TRACKING LIGHTS CAME ON. MADE IT HOME , AND NOTICE THAT THE FUEL PUMP CONTINUED TO RUN WHEN THE IGNITION WAS TURNED OFF. STARTED THE JEEP BACK UP , AND THE BRAKE PEDAL WENT TO THE FLOOR. HAD JEEP TOWED TO THD DODGE DEALERSHIP. ESTIMATED COST, 1,300. *TR

VEHICLE WOULD NOT START. DEALER REPLACED FUEL PUMP RELAY, MENTIONED MANY PEOPLE WERE HAVING THIS ISSUE AND THAT CHRYSLER MAY HAVE/NEED TO RECALL SO KEEP RECEIPT. SUSPECT IT MAY BE THE TIPM. *TR

HELLO, I WAS BROWSING THE INTERNET AFTER RUNNING INTO THE FAULTY TIPM WITH MY 2011 GRAND CHEROKEE. I PURCHASED A CERTIFIED PRE OWNED VEHICLE FROM BUHLER BITTER DEALERSHIP IN HAZLET NJ IN LATE JANUARY/ FEB 2014. THIS PAST FRIDAY I BROUGHT MY VEHICLE TO THE DEALERSHIP TO HAVE THE PROBLEM LOOKED AT. IN RETURN I WAS GIVEN A BILL FOR OVER 1,500 DOLLARS TO FIX THE ISSUE. THEY TOLD ME THE ISSUE WAS NOT A RECALL AND WAS NOT COVERED BY THE LIMITED WARRANTY I WAS GIVEN. IS THERE ANY STEPS I SHOULD TAKE WITH THIS? I ALREADY PAID AND HAD THE VEHICLE FIXED.. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000:(SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHEN ATTEMPTING TO START THE VEHICLE, IT STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE ANTI-THEFT SYSTEM WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN YOU PUSH THE START BUTTON IT DOESN'T START BUT IF YOU PUSH IT 3 TO 4 TIMES AFTER HESITATION IT STARTS AS LONG AS YOU PULL YOUR FOOT AWAY FROM THE BRAKES BUT A MECHANIC TOLD ME THAT HE HEARS THE FUEL PUMP COMING ON AND STAYING ON EVEN THOUGH THE CAR ISN'T RUNNING. I CALLED CHRYSLER ON MONDAY THE 15TH OF SEPTEMBER AND ACCORDING TO THEM AND THE LOCAL DEALER I HAD TO PAY TO REPAIRS AND IT SOUNDED LIKE A TIPD PROBLEM OR A FUEL PUMP OR THIS OR THAT BUT I HAD TO BRING IT FOR THEM TO LOOK AT AND THEY WILL GIVE ME AN ESTIMATE. I HAVE A GOVERNMENT VEHICLE TO DRIVE TO WORK AND BACK AND I HAD TO DEPEND ON OTHER PEOPLE TO GET TO PLACES AND USE THE JEEP WHEN I HAVE TO YET IT TAKES A FEW MINUTES TO GET IT STARTED UNTIL I CAN FILE A COMPLAINT AFTER ALL THE VEHICLE HAS LOW MILEAGE AND SOUNDED LIKE A DEFECT. THANKFULLY I HEARD ON THE NATIONAL NEWS YESTERDAY THAT THEY ARE RECALLING THE 2011 JEEP GRAND CHEROKEE FOR THAT SAME PROBLEM AND AFTER READING OTHER COMPLAINTS ON THE SAME YEAR VEHICLE IT WAS LIKE SEEING A CARBON COPY OF MY COMPLAINT. WHAT HAPPENED TO ME AND MY CHILDREN WHEN THE JEEP STALLED ON CAMP KANATA RD. IN WAKE FOREST, NC WILL NOT BE FORGOTTEN. IT FRIGHTENED ME MAINLY FOR MY CHILD. SHE WAS WORRIED THAT WE WERE GOING TO BE HIT FROM THE REAR WHEN THE JEEP STOPPED SUDDENLY ONLY 100 FT. FROM LEAVING THE DRIVEWAY OF CAMP KANATA. WE THOUGHT WE HAD A FLAT TIRE OR THAT THE VEHICLE WILL NOT START AGAIN BUT AGAIN THANKFULLY WE WEREN'T HIT. *TR

I CURRENTLY HAVE A TIPM ISSUE WHICH CAN SOMETIMES MAKE IT IMPOSSIBLE TO START MY CAR. IN ADDITION, IT CAN CAUSE ANY OF THE FOLLOWING. THE FUEL PUMP NOT TURNING OFF THE AIRBAGS NOT DEPLOYING OR DEPLOYING RANDOMLY THE ENGINE STALLING WHILE DRIVING THE HORN GOING OFF AT RANDOM TIMES. I HAVE A 7 YEAR OLD SON AND I USE THIS VEHICLE EVERYDAY AND I CAN NOT AND WILL NOT PUT MY LIFE, MY SON AND OTHER DRIVERS LIFE AT RISK BECAUSE OF THIS ISSUE WITH THIS VEHICLE. ABOUT A MONTH AGO I HAD TO GET MY BREAK BOOSTERS REPLACE AS WELL BECAUSE THEY WENT OUT AND I ALMOST GOT IN TO AN ACCIDENT AND HURT NOT ONLY ME AND MY SON BUT ANOTHER DRIVER. I CONTACTED CHRYSLER THE SEEM TO SHOW NOT MUCH CONCERN BUT I WAS ABLE TO TAKE IT TO A LOCAL CHRYSLER SERVICE DEPARTMENT AND THEY CORRECTED THE BREAK BOOSTER ISSUE. NOW I HAVE THIS ELECTRICAL ISSUE THAT IS NOT SAFE AND I DON'T WAN TO CAUSE ANY DAMAGE TO ANYONE OR MYSELF BECAUSE MY JEEP STALLS IN THE MIDDLE OF THE HIGHWAY MY AIRBAGS GO OFF WHILE DRIVING AND CAUSE ME TO HURT SOMEONE OR MYSELF. PLEASE HELP ME NOT ONLY ME BUT HELP ME FOR THE OTHER DRIVERS ON THE ROAD NO ONE NEEDS TO GET HURT BECAUSE OF THESE DEFECTS OF THIS VEHICLE. THANK YOU! *TR

APPROXIMATELY 6 WEEKS AGO I REPORTED A LACK OF RESPONSE WHEN BRAKING. DEALER LOOKED AT THE SYSTEM AND FOUND NO ISSUE. REPORTED IT AGAIN TWO WEEKS AGO. DEALER LOOKED AT THE SYSTEM AND FOUND BRAKE BOOSTER NEEDED CHANGING. GOT THE VEHICLE BACK LAST WEEK AND THE PROBLEM HAS RE-OCCURRED. AT A STANDSTILL WHEN YOU PRESS THE BRAKE PEDAL YOU GET AN AIR BRAKE TYPE SOUND, AND A SLIGHT KNOCK, WHICH APPEARS TO COMING FROM THE COMPARTMENT BEHIND THE PEDAL. ISSUE HAS BEEN REPORTED AGAIN TO THE DEALER. THANKS, *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TIPM BROKEN CAUSES CAR TO SHUT OFF. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE WILL NOT START. I AM TOLD IT IS RELATED TO A TIPM FAILURE. 1300 DOLLARS TO FIX ON A CAR THAT IS OUT OF WARRANTY WITH LESS THAN 20K MILES. THE PART IS ALSO OK BACK ORDER FOR OVER A MONTH. I AM TOLD THERE COULD BE RANDOM DEPLOYMENT OF AIRBAGS ALSO. *TR

AS I WAS TRYING TO LEAVE WORK ON SEPT. 10, JEEP WOULDN'T START. IT WOULD TRY FOR A MINUTE, THE WHOLE THING WOULD SHAKE, AND THEN IT WOULD TURN OFF. I TRIED AGAIN, JEEP STARTED FINE AND DROVE HOME FINE. THE NEXT MORNING WHEN I WAS HEADED TO WORK, THE JEEP WOULDN'T START - SAME SHAKING THING, I TRIED 5 TIMES AND IT WOULD NEVER COME ON. STARTED RESEARCHING ONLINE AND LOOKS LIKE WE'VE FALLEN VICTIM TO THE TIPM PROBLEM I KEEP READING ABOUT. *TR

3 OUT OF 4 DOOR LATCHES WORK. EXPLAIN HOW THAT WON'T BE COVERED MY WARRENTY EXPIRED 2.5 WEEKS AGO. AND THE MANAGER SAID THEY WILL NOT PUT IT THRU CHRYSTLER. SO NOW I HAVE TO PAY FOR A "FAULTY PART." NOT ACEPTABLE. *TR

I WAS AT A BUSINESS MEETING AND I CAME OUTSIDE TO START MY VEHICLE UP AND IT WOULDN'T START. TOOK THE TRUCK TO 2 MECHANICS BEFORE TAKING IT BACK TO WHERE I PURCHASED THE VEHICLE. DEALER EXPLAINED THAT ITS THE (T.I.P.M) TOTALLY INTEGRATED POWER MODULE AND ITS GONNA COST $1100 DOLLARS TO FIX. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE IGNITION. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP AND THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2011 JEEP GRAND CHEROKEE LAREDO A P14 RECALL WAS RECEIVED. *MW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE AND WAS PLACED ON A WAITING LIST. ALSO, THE SUN ROOF FUNCTION WAS INOPERATIVE, THE LEATHER WAS SEPARATING FROM THE DASHBOARD AND THE ROTORS WERE COMPLETELY RUSTED. *JB

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT HAD TO WAIT SEVERAL MINUTES BEFORE THE VEHICLE COULD BE RESTARTED. WHEN THE VEHICLE RESTARTED, THERE WAS A STRONG FUEL ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

THERE IS A KNOWN ISSUE AND RECALL WITH THE TIPM FAILING. MY CAR HAS THE SAME ISSUES. STARTING ISSUES AND ENGINE WILL AT TIMES JUST DIE WHILE DRIVING. MY WIFE HAD THE CAR STOP RIGHT IN THE MIDDLE OF AN ACTIVE INTERSECTION. THE DEALERSHIP HAS DIAGNOSED THIS AS THE PROBLEM BUT WHEN I CALL CHRYSLER THEY SAY MY CAR IS NOT INCLUDED IN THE RECALL. COST WILL BE OVER $1,000 TO FIX. MY CAR IS NOW DANGEROUS AND I NEVER KNOW WHEN IT WILL START OR NOT. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY JEEP GRAND CHEROKEE HASN'T BEEN STARTING REGULARLY FOR ABOUT 3 MONTHS. FOUR DAYS AGO THE HEADLIGHTS TURNED OFF WHILE I WAS DRIVING, YESTERDAY IT WOULDN'T START AT ALL. CURRENTLY HAVING THE TIPM REPLACED TO THE TUNE OF $1100. *TR

I WAS DRIVING ON THE HIGHWAY AND THE VEHICLE SHUT OFF, THE LIGHTS STARTED FLASHING AND THERE WAS NO POWER TO THE VEHICLE. I THOUGHT I WAS GOING TO DIE!!! IT WAS VERY HARD BUT I GOT IT TO THE SHOULDER. I CALLED 911 AND MY INSURANCE COMPANY AND THEY HAD IT TOWED TO THE NEAREST DEALER. THEY COULD NOT USE A NORMAL TOW TRUCK THEY HAT TO USE DOLLY WHEELS, SINCE EVERYTHING WAS LOCKED. MY LIGHTS CONTINUED TO FLASH FOR OVER SIX HOURS TILL THE DEALER COULD GET THEM SHUT OFF, IT BLEW MY FOG LIGHTS AND A TURN SIGNAL. THEY SAID IT WAS THE TIPM AND THEY LUCKILY HAD ONE. THIS WAS TO BE ALL FIXED BACK IN FEBRUARY. *TR

MY VEHICLE HAS BEEN HAVING DIFFICULTY STARTING. IT SOMETIMES TAKES 3-10 TIMES TO START. IT SOMETIMES DOESN'T START AT ALL, LEAVING ME STRANDED WITH AN INFANT IN TOW. I HAD THE PROBLEM DIAGNOSED AND WAS INFORMED OF A TEMPORARY REPAIR TO THE PROBLEM BUT THEN LEARNED OF AN UPCOMING RECALL FOR THE TIPM. I DECIDED TO WAIT ON REPAIRING THE ISSUE, UNSURE AS TO WHETHER THE FIX PRESCRIBED BY THE DEALER WOULD BE REIMBURSED ONCE THE RECALL WAS RELEASED. I JUST GOT AN 'INITIAL' RECALL NOTICE WHICH STATED THAT THERE STILL WAS NO REPAIR FOR THIS PROBLEM - EVEN THOUGH IT WAS SAID TO BE THE CAUSE OF POTENTIAL CRASHES AND STALLS MID-DRIVE. AS I HAVE A SMALL CHILD IN THE CAR WITH ME EVERY TIME I DRIVE, I AM EXTREMELY CAUTIOUS AND NERVOUS ABOUT THIS ISSUE AND THE RISK I AM TAKING BY CONTINUING TO DRIVE THIS VEHICLE WITHOUT A REPAIR. I BOUGHT THIS CAR SPECIFICALLY BECAUSE OF THE SAFETY IT WOULD PROVIDE MY FAMILY IN TRANSPORTATION. NOW I AM ACUTELY AWARE OF THE DANGERS INVOLVED AND THE NEED FOR A FIX IMMEDIATELY. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS:14V391000 (ELECTRICAL SYSTEM), 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), AND 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,513. UPDATED 2/24/15*CN UPDATED 5/11/16 *JS UPDATED 09/01/2017*CN

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.