2012 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT CALLED CLARK CRAIN CHRYSLER DODGE JEEP RAM (7245 US-61, ST FRANCISVILLE, LA 70775, (225)635-2900) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50-55 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HUNTER DODGE CHRYSLER JEEP RAM (1130 AUTO MALL DR, LANCASTER, CA 93534(661) 948-8411) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE *BF *AS

THE VEHICLE DOES NOT START AT TIMES, IT ALSO HAS STARTED JUST DYING ON THE ROAD. IN NOVEMBER 2019, WE RECEIVED A RECALL NOTICE ON OUR JEEP OWNER PORTAL. THERE IS A FUEL PUMP RELAY FAILURE. SINCE THEN, WE HAVE REGULARLY CALLED THE DEALERSHIP AND A REMEDY IS STILL NOT AVAILABLE. THIS IS BECOMING A HUGE SAFETY CONCERN FOR OUR FAMILY AS THE VEHICLE IS NOW DYING IN TRAFFIC. WHEN I HAVE MY FOOT ON THE GAS, I CAN FEEL THE VEHICLE IS NOT RECEIVING GAS. SOMETIMES IT DIES ENTIRELY AND OTHER TIMES IT PUTTERS AND JOLTS BACK TO LIFE. THIS HAPPENS SEVERAL TIMES A WEEK. I JUST GOT OFF THE PHONE WITH THE DEALERSHIP AGAIN AND THEY SAID NO REMEDY IS AVAILABLE. I DESCRIBED WHAT IS GOING ON WITH THE VEHICLE AND THEY STATED THAT SOUNDS LIKE THE RECALL CAUSING THE ISSUES. TODAY I WAS ALMOST HIT BY A SEMI TRUCK BECAUSE THE JEEP DIED IN TRAFFIC.

A FAMILY MEMBER IN ANOTHER STATE OWNED AND PAMPERED THIS VEHICLE FOR MANY YEARS, PRIOR TO MY ACQUIRING IT. RECENTLY THE HOSE TO THE POWERING STEERING PUMP BLEW OFF WHILE SHE WAS DRIVING IT (NON HIGHWAY) AND IT WAS TAKEN IN TO BE SERVICED (THROUGH THE DEALERSHIP), WELL AFTER THEIR INITIAL REPAIR, WE WERE TOLD THAT DURING THEIR TEST DRIVE "AFTER" THAT REPAIR, THE HOSE HAD AGAIN BLOWN OFF SO MORE DAYS WERE NEEDED WITH THE VEHICLE TO AGAIN REPAIR THE ISSUE. A FEW DAYS LATER WE WERE CALLED AND TOLD THAT ISSUE HAD BEEN SOLVED AND THAT WE COULD RETRIEVE THE VEHICLE. THAT SAME NIGHT, I, WHILE SITTING IN THE VEHICLE (WITH IT IN IDLE), HEAR A "POP" WHICH TURNS OUT TO BE THE HOSE AGAIN, MIND YOU, EACH TIME THIS HAPPENS, THE PUMP SPEWS POWER STEERING FLUID ALL OVER THE ENGINE, THIS PARTICULAR NIGHT I EVEN FOUND IT ON THE UNDERSIDE OF THE ENGINE ROOF. WELL THE CAR WAS AGAIN SENT BACK TO THE DEALERSHIP THE NEXT DAY, THEY HAD IT APPROXIMATELY 3 DAYS BEFORE AGAIN WE GOT THE CALL THAT THE REPAIRS HAD BEEN COMPLETED, WE WERE TOLD THAT THIS TIME IT WAS DUE TO PROBABLY WHAT WAS A FAULTY POWER STEERING PUMP, WHICH THEY REPLACED. TWO DAYS LATER I TOOK POSSESSION OF THE VEHICLE AS THE ORIGINAL OWNER (FAMILY MEMBER) WAS TOO CONCERNED ABOUT DRIVING IT AGAIN. THANKFULLY MY DRIVE BACK TO MY STATE (2 DAYS LATER) WENT UNEVENTFUL, HOWEVER, 2 DAYS AFTER BEING HOME AND DRIVING IT (NON HIGHWAY), SURE ENOUGH I HEAR THAT FAMILIAR "POP" AND AGAIN THE HOSE HAS BLOWN OFF, POWER STEERING FLUID EVERYWHERE, ALONG WITH MY SANITY. I SEE THAT THIS WAS A KNOWN ISSUE BACK IN 2012 BUT IT NEVER BECAME A RECALL, BUT, A FIX WAS IMPLEMENTED, SO IF THIS IS THE CASE WHY IS THIS HAPPENED WITH THE SAME PIECE OF EQUIPMENT NUMEROUS TIMES AND THE DEALERSHIP CAN'T SEEM TO SOLVE THIS KNOWN ISSUE??

VEHICLE HAS NO DIAGNOSTIC CODES SHOWING UP BUT HAS STALLED ON US SEVERAL TIMES ALMOST CAUSING ACCIDENT TWICE NOW. ALSO PULSATES AT SPEEDS AROUND 45 AND AGAIN AT 60MPH. SINCE THE LAST STALL IT NOW HAS A VERY ROUGH IDLE. WE HAVE CALLED DEALERSHIP ABOUT RECALL AND THEY STATE YES THERE IS ONE BUT THEY DO NOT HAVE A FIX. ARE WE SUPPOSED TO JUST KEEP DRIVING WITH THESE SAFETY ISSUES ? VEHICLE WILL STALL WHILE AFTER DRIVING COMING TO A STOP AT LIGHT. WE LOSE STEERING ABILITY AND BRAKING. WE ARE USUALLY GOING STRAIGHT AND ON CITY STREET OR COMING OFF FREEWAY

THE VEHICLE WAS IN MOTION AND A MESSAGE INDICATING THE PARK ASSIST NEEDED SERVING CAME ON. IN .5 OF A MILE MY DRIVER'S SEAT BELT LIGHT CAME ON, EVEN THOUGH I HAD THE SEAT BELT SECURED. I DROVE ANOTHER .5 OF A MILE AND MANY ADDITIONAL LIGHTS CAME ON IN MY VEHICLE. I PULLED IT OFF THE ROAD AND MY POWER STEERING WENT OUT. THEN THE WINDSHIELD WIPERS CAME ON AND THE CAR STOPPED WORKING. IT WOULD NOT TURN ON AGAIN. THE ALTERNATOR AND BATTERY WERE BOTH REPLACED. THE SAME EXACT THING HAPPENED THE NEXT DAY. MY ALTERNATOR WAS MELTED WHEN THE GARAGE LOOKED AT MY CAR AFTER TOWING THE SECOND TIME.

MY ALTERNATOR BURNT UP AND RUINED MY COMPUTER IN MY JEEP AS WELL. I WAS DRIVING MY CAR AND MANY OF THE LIGHTS ON THE DASH BOARD WENT OUT. MY POWER STEERING ALSO WENT OUT. THE ALTERNATOR WAS SO HOT, IT CRUMBLED AND MELTED THE CASING. CHRYSLER WILL NOT ADMIT TO THE ALTERNATOR BEING FAULTY OR NEEDING TO BE REPLACED IN THE RECALL FOR THE VEHICLE, STATING IT WAS NOT ONE OF THE ALTERNATORS AFFECTED.

FEB 13 2020. WIFE AND I WERE DRIVING OUR VEHICLE ON PUBLIC STREET IN OLYMPIA, WA. WHILE AT A STOP LIGHT, THE VEHICLE DID A TOTAL POWER FAIL. EVERYTHING STOPPED, EVEN THE DOME LIGHTS. WITH THE HELP OF STRANGERS, THE VEHICLE WAS PUSHED ONTO BUSINESS PARKING LOT TO WAIT FOR TOW. BATTERY TESTED GOOD, ALTERNATOR WAS REMOVED AND TESTED GOOD.

MY 2012 JEEP GRAND CHEROKEE HAS ISSUES STARTING. PUSH TO START ON KEY NO LONGER WORKS. PUSH TO START IN THE CAR TAKES SEVERAL ATTEMPTS. THE ISSUE SEEMS TO BE GETTING WORSE. BATTERIES HAVE BEEN REPLACED IN KEYS. THE ISSUE PERSIST WHEN NOT USING PUSH TO START AND INSERTING KEY AND CRANKING. IT TRIES TO CRANK, ELECTRONICS FLICKER, THEN NOTHING. WHEN I FIRST NOTICED THE ISSUE THE CAR WOULD START TYPICALLY ON THE SECOND ATTEMPT. YESTERDAY IT TOOK AROUND TEN ATTEMPTS TURNING THE KEY TO GET THE CAR STARTED.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000(ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. ROCKLAND CHRYSLER DODGE JEEP RAM LOCATED AT (60 NY-304, NANUET, NY 10954) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED SAFETY RECALL #19V-813 IN FEBRUARY OF THIS YEAR. THE RECALL WARNS OF AN ENGINE STALL WITHOUT ANY WARNING. WE LIVE IN A REMOTE AREA AND CANNOT RISK DRIVING THE VEHICLE. WE HAVE NOT BEEN ABLE TO USE THE CAR FOR OVER FOUR MONTHS. I HAVE CALLED CHRYSLER MULTIPLE TIMES BUT THERE IS STILL NO REMEDY. THIS DELAY IS INTOLERABLE.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BEING UNABLE TO START VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WAS OUT OF WARRANTY. ALSO, THE FUEL PUMP WAS NOT APART OF THE RECALL REPAIR. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE.*JS

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact indicated that on several occasions the vehicle would not immediately start-up. The approximate failure mileage was 74,000. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 75 MPH, THE FORWARD COLLISION SENSOR BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO ST CHARLES CHRYSLER DODGE JEEP RAM DEALER, (1611 E MAIN ST, ST. CHARLES, IL 60174) AND WAS DIAGNOSED THAT THE FORWARD COLLISION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED. THE CONTACT WAS INFORMED THAT THE ISSUE WAS DUE TO NORMAL WEAR AND TEAR. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

THE JEEP HAS STALLED SEVERAL TIMES. IT HAS HAPPENED MORE THAN A FEW TIMES. USUALLY HAPPENS WHEN COMING TO A STOP AT LIGHT/STOP SIGN. HOWEVER THE SCARIEST TIME WAS WHEN THE ENGINE UNEXPECTEDLY TURNED OFF WHILE DRIVING ABOUT 45-50 MPH ON STREET. WIFE ABLE TO BRING THE JEEP TO A COMPLETE STOP AND RESTART. TOOK TO DEALERSHIP AND WERE TOLD CHRYSLER IS AWARE OF ISSUE. THERE IS GOING TO BE A RECALL AS SOON THEY HAVE A FIX.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE ENGINE TURNED OVER BUT FAILED TO START. THE THROTTLE CONTROL WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE LOCAL DEALER NOR MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 90,000. (RECALL RELATED INCIDENT) TS

MY 18 YEAR OLD SON WAS DRIVING HIS 2012 JEEP GRAND CHEROKEE OVERLAND ON A BRIDGE AT NIGHT WHEN IT ALL OF A SUDDEN THE CAR STALLED!!! THE BATTERY LIGHT FLASHED, LOTS OF OTHER LIGHTS FLASHED, THEN ALL POWER SHUT OFF! HE COULD NOT STEER, NO LIGHTS WERE WORKING, NOTHING! THANK GOD HE WAS ABLE TO STOP IN-BETWEEN LANES IN A SMALL AREA WHERE CARS WERE NOT TRAVELING. HE CALLED 911 AND THEY SLOWED TRAFFIC DOWN AND AFTER DIFFICULTY GETTING CAR INTO NEUTRAL, HE WAS TOWED OFF THE ROAD. I IMMEDIATELY CONTACTED CHRYSLER CORP AND LEARNED OF A RECALL OF THE FUEL PUMP RELAY WHICH WHEN DEFECTIVE COULD CAUSE EXACTLY WHAT HAPPENED TO MY SON TO HAPPEN. WE WERE INVITED TO TAKE VEHICLE INTO MIKE STEAD CHRYSLER JEEP IN RICHMOND, CA FOR THEM TO INSTALL A NEW FUEL PUMP RELAY AS INSTRUCTED BY CHRYSLER CORPORATION (FCA). THE DEALERSHIP REFUSED TO INSTALL THE PART, ASKING ME TO PAY A $199 DIAGNOSTIC FEE AND CLAIMING THAT OUR VEHICLE HAD OTHER PROBLEMS THAT HAD TO BE FIXED BEFORE THEY COULD EVEN CHECK THE RECALLED PART. I AM VERY DISSATISFIED AND HORRIFIED THAT THEY NOW WANT TO CHARGE ME $50/DAY STORAGE BECAUSE I REFUSE TO PAY FOR WORK WHEN I WAS PROMISED THAT THEY WOULD REPLACE THE RECALLED PART. WE NEED HELP! I BELIEVE ALL THESE VEHICLES ARE A COMPLETE DANGER AND SADLY, THE NEW PART HASN'T BEEN MANUFACTURED YET. I AM APPALLED THAT SUCH A LARGE CORPORATION KNOWINGLY IS ALLOWING VEHICLES TO OPERATE WHEN SUCH A DANGER IS POSSIBLE. MY SON COULD HAVE BEEN KILLED! I WOULD LIKE FOR THESE VEHICLES TO BE RECALLED UNTIL THE NEW PART IS MANUFACTURED. THE NEXT PERSON MAY NOT BE SO LUCKY! (RECALL RELATED INCIDENT) TS

VEHICLE WOULD NOT START. VEHICLE WAS TOWED TO DEALERSHIP AND FUEL PUMP RELAY WAS IDENTIFIED AS THE CAUSE OF THE PROBLEM, RECALL EXISTS AND THE FUEL PUMP RELAY WAS REPLACED. HOWEVER, FUEL PUMP RELAY CAUSED THE BATTERY TO DRAIN ALSO NECESSITATING REPLACEMENT. FCA/MOPAR ONLY AUTHORIZED REIMBURSEMENT OF THE FUEL PUMP RELAY AND NOT FOR THE BATTERY EVEN THOUGH IT WAS DIRECTLY RELATED AND THE DEALERSHIP TECHNICIAN STATED THE SAME. SPOKE WITH MULTIPLE REPS FROM FCA WHO COULD NOT PROVIDE ANY ASSISTANCE. AN OIL CHANGE AND SYSTEMS DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE JUST BEFORE THE FUEL PUMP FAILURE AND NO ISSUES WITH THE BATTERY WERE IDENTIFIED. I WAS TOLD THE BATTERY COULD NOT BE REPLACED BECAUSE I TRIED TO START THE VEHICLE...WHICH SEEMS INCREDULOUS TO ME AS THAT IS WHAT MOST PEOPLE DO WHEN THEY LEAVE FOR WORK. HOW WAS I SUPPOSED TO KNOW THE FUEL PUMP RELAY NEEDED TO BE REPLACED UNLESS I TRIED TO START THE VEHICLE AND IT WOULDN'T TURN OVER?

THE CAR WILL START THEN THE POWER TO THE FUEL PUMP CUTS OUT. THEN THE CAR WILL NOT START FOR MORE THAN 5 MINUTES. IT IS RECALL 19V-813 THAT WAS IDENTIFIED A YEAR AGO AND IT IS THE FIX TO A FIX OF THE ORIGINAL PROBLEM.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ON VARIOUS OCCASIONS, AFTER COMING TO A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TLA* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NETS CAMPAIGN NUMBER: (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452; (877) 475-0721) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT AND WIFE BOTH HAD EXPERIENCED A FAILURE. VINE TOOL CONFIRMS PARTS NOT AVAILABLE. *DAD CONSUMER STATED VEHICLE WOULD STALL WHEN PULLING AWAY FROM THE STOP SIGN LEAVING THEM BROADSIDE TO ONCOMING TRAFFIC.*JB

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING ABOUT 45 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FIRST CHRYSLER DODGE JEEP RAM LOCATED AT (280 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED TO BE TAKEN APART FOR FURTHER EVALUATION TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

EVERY ONCE IN A WHILE I GO GET GAS TO FILL MY CAR UP AND WHEN I'M DONE I GO TO START THE THE JEEP UP IT STARTS UP THEN CUTS BACK OFF LIKE 2-3 TIMES!

THE CAR DOES NOT ACCELERATE AT TIMES WHEN DRIVING AND CAR HAS A PROBLEM STARTING. THEY DON'T HAVE THE PART YET.

I HAVE HAD A PROBLEM WITH MY CAR STALLING RANDOMLY SINCE THE DAY I BOUGHT IT BRAND NEW OFF THE LOT. I HAVE BEEN COMPLAINING TO THE DEALERSHIP FOR 8 YEARS NOW AND THEY HAVE NEVER ONCE OFFERED TO FIX IT. THEY KEPT TELLING ME NOTHING WAS WRONG WITH MY CAR. THE LAST TIME I TOOK MY CAR IN FOR RANDOMLY STALLING (WHILE ON THE FREEWAY), MY WARRENTY HAS JUST EXPIRED AND THEN THEY TOLD ME I HAD TO REPLACE MY ENTIRE FUEL PUMP SYSTEM. NOW A FEW WEEKS AGO I RECEIVED A RECALL ABOUT MY FUEL PUMP SYSTEM SAYING DO NOT DRIVE YOUR VEHICLE BEAUCSE ITS UNSAFE. THE MANUFACTURE HAS TOLD ME THEY WILL NOT SUPPLY ME WITH A RENTAL CAR, PUBLIC TRANSPORTATION PASS NOR WILL THEY REIMBURSE ME FOR RIDESHARE SERVICES. I HAVE HAD NOTHING BE PROBLEM AFTER PROBLEM WITH THIS CAR I BOUGHT BRAND NEW OFF THE LOT. NOW THEY ARE TELLING ME NOT TO DRIVE IT UNTIL ITS FIXED BUT CANT TELL ME WHEN THEY CAN FIX IT. THIS IS ABSURD. MY DASH BOARD IN MY CAR ALSO WAS DEFECTIVE (THE LEATHER COVERING IT SHRUNK AND PEELED UP). THE MANUFACTURE TOLD ME IT WAS "COSMETIC" AND THEY WOULD NOT COVER IT SO AFTER YEARS OF COMPLAINING, I FINALLY JUST PAID FOR A WHOLE NEW DASH BOARD MYSELF OUT OF MY OWN POCKET. NOW THEY JUST SENT ME A RECALL FOR THIS PART AND I'VE ALREADY PAID FOR IT. HOW CAN YOU HELP? (RECALL RELATED INCIDENT) TS

The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving approximately 60 MPH, the vehicle slowly lost motive power. The contact veered to the side of the roadway and had the vehicle towed to the dealer. The dealer diagnosed that the power train control module had failed and caused the battery to become drained. The battery and power train control module was replaced. The contact stated that the diagnostic test and the failure experienced were related to the previous repair on January 20, 2019, of NHTSA Campaign Number: 17V435000 (Electrical System). The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.

WHILE IN MOTION, SMOKE STARTED COMING OUT OF THE FRONT PART OF THE ROOF INSIDE THE VEHICLE. AFTER A COUPLE OF MINUTES, THE PASSENGER SIDE VISOR BEGAN MELTING OF ITS HINGE UNTIL IT FELL OFF, THEN A FLAME BEGAN TO COME OUT OF THE HOLE WHERE THE SUN VISOR IS ATTACHED. THIS OCCURRED EVEN AFTER VISORS WERE CHANGED DUE TO PREVIOUS RECALL.*JB

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED WAS UNABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED WHILE ATTEMPTING TO START THE VEHICLE. AFTER SEVERAL MORE ATTEMPTS, THE VEHICLE STARTED AND WAS TAKEN TO JONES JUNCTION DEALER, LOCATED AT 1508 BEL AIR RD, BEL AIR, MD 21014, WHERE IT WAS CONFIRMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE SERVICE TECHNICIAN REPLACED THE BATTERY. THE FAILURE RECURRED AND THE FUEL PUMP WAS REPLACED AT THE SAME DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT WAS CONCERNED ABOUT THE PART NOT BEING AVAILABLE AND WAS TOLD TO CALL THE MANUFACTURER AT: 800-853-1403. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE ENGINE WILL OCCASIONALLY CRANK AND CRANK BUT NOT TURN OVER. IT WILL EVEN CONTINUE TO CRANK EVEN AFTER LETTING GO OF THE START BUTTON. MULTIPLE ATTEMPTS TO START CAR ARE NOT SUCCESSFUL. ON SEVERAL OCCASIONS IT WILL START THE NEXT DAY , HOWEVER THIS MEANS WE CAN NOT DRIVE THE VEHICLE DUE TO THIS PROBLEM. CAN'T AFFORD TO DRIVE SOMEWHERE AND HAVE TO GET A RIDE BACK HOME, WHICH I HAVE ALREADY DONE SEVERAL TIMES. THE JEEP DEALER FIXED THIS PROBLEM ON JAN 11, 2020, AND ON INVOICE THEY STATED ' THE AUTHORIZED REPAIR OF FUEL PUMP RELAY WIRING KIT IS COMPLETED AND NOW STARTING AS IT SHOULD'. THEY INFORMED ME THAT THEY DID NOT HAVE THE RECALL PART AS MANUFACTURER HAS NOT YET SUPPLIED IT, SO THE DEALER RECOMMENDED A 'FIX AROUND' WHICH I AGREED TO IN THE ABSENCE OF THE RECALL PART. THE PROBLEM PERSISTS SO I RETURNED THE CAR TO THE DEALER TO MAKE SURE THAT THE PROBLEM ISN'T SOMETHING OTHER THAN THE RECALL ITEM.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH ON THE FREEWAY, THE VEHICLE STALLED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD AND ATTEMPTED TO TURN THE VEHICLE OFF AND BACK ON WHICH FAILED FOR ABOUT 2 HOURS. AAA WAS CONTACTED AND MANUALLY STARTED THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT AVAILABLE AS WELL AS THE REMEDY. THE DEALER ADAMS CHRYSLER DODGE JEEP RAM LOCATED AT 1797 WEST ST, ANNAPOLIS, MD 21401; (410) 263-2341 WAS CONTACTED AND CONFIRMED NO REMEDY FOR THE RECALL REPAIR WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. (RECALL RELATED INCIDENT) TS

BEGAN HAVING ISSUE WITH VEHICLE NOT STARTING ON FIRST PUSH OF "START" BUTTON, AND VEHICLE STARTING THEN STALLING. RECEIVED RECALL NOTICE 19V-813 WHICH DESCRIBES THIS SAME ISSUE. CALLED LOCAL DEALER (ROYAL CHRYSLER MOTORS, OWEGO, NY 13827) AND ASKED IF THERE WAS AN INTERIM SOLUTION BECAUSE THE RECALL NOTICE SAYS THE REMEDY IS NOT YET AVAILABLE. THE DEALER SAID THEY WERE AWARE OF THE RECALL, BUT NO INTERIM SOLUTION IS AVAILABLE. ASKED WHAT WOULD HAPPEN IF MY CAR WOULD NOT START OR QUIT AND WOULD NOT RESTART. THE DEALER DID NOT HAVE ANY SUGGESTIONS. THE RECALL NOTICE SAYS I COULD BE REIMBURSED IF I PAID TO HAVE THIS SPECIFIC ISSUE REPAIRED. IT IS A CONTRADICTION TO SAY NO REMEDY IS AVAILABLE, BUT IF I HAVE APPLIED A REMEDY IT WOULD BE REIMBURSED. I AM AFRAID OF HAVING THE VEHICLE STALL WHILE DRIVING AND CAUSING A CRASH. PLEASE HELP GET THIS RESOLVED.

TL- THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE HESITATE AND FAILED TO ACCELERATE. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO PLANET CHRYSLER JEEP DODGE RAM DEALER, (400 E CENTRAL ST, FRANKLIN, MA 02038, (508) 520-1550) BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER; 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT PART WAS NOT AVAILABLE FOR THE REPAIR. THE PART NEEDED FOR THE REPAIR WILL BECOME AVAILABLE WITHIN A YEAR AND WAS PROVIDED CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMED PART NOT AVAILABLE. AW

MY GRAND CHEROKEE HAS STALLED SEVERAL DOZEN TIMES OVER THE PAST FEW YEARS AND THE DEALER CAN'T FIX IT. THE CAR STALLS WHEN SLOWING TO A STOP OR TURNING THROUGH AN INTERSECTION BUT WE CAN'T DUPLICATE THE PROBLEM AT THE SERVICE CENTER. THE DEALER KEPT THE CAR FOR NEARLY A MONTH TRYING TO DUPLICATE THE PROBLEM BUT COULD NOT, BUT I HAVE KEPT RECORDS OVER THE PAST YEAR OF ALL STALLS AND THE CONDITIONS AND THE ONLY CONDITION THAT REMAINS CONSTANT IS THAT I AM QUICKLY BRAKING FROM 40 MPH OR FASTER OR I AM BRAKING WHILE TURNING. INITIALLY IT ONLY OCCURRED WHILE TURNING LEFT, BUT NOW IT OCCURS WHILE TURNING RIGHT AND WHILE BRAKING QUICKLY WHILE GOING STRAIGHT. I HAVE BEEN IN SEVERAL NEAR MISSES DUE TO LOSING POWER STEERING AND BRAKES AND I AM TO THE POINT TO WHERE I CAN'T ALLOW ANYONE BUT ME TO DRIVE THE CAR DUE TO THE SAFETY FACTOR. TWICE I ALMOST HIT A CAR WHILE TURNING AND ONCE A BIG RIG ALMOST HIT ME IN THE SIDE AS THE CAR STALLED MID-INTERSECTION OF A SIX LANE HIGHWAY. THE CAR IS STILL UNDER CHRYSLER'S WARRANTY, AND AS NOTED, THE DEALER HAS TRIED TO FIX THE PROBLEM, BUT HAS FAILED TIME AFTER TIME. THE PROBLEM HAS OCCURRED DOZENS OF TIMES BUT THE LATEST TIME WAS TODAY, AT WHICH POINT I DECIDED TO SUBMIT THIS COMPLAINT. ALTHOUGH I CAN'T DUPLICATE THE PROBLEM ON DEMAND, THERE ARE 3LOCATIONS WHERE IT MOST OFTEN OCCURS, AND IT MOST OFTEN OCCURS IN THE MORNING. THE FIRST LOCATION IS ABOUT 2.5 MILES FROM MY HOUSE, AND THE OTHER TWO ARE 5 MILES EACH FROM MY HOUSE. TWO OF THE THREE LOCATIONS ARE AT INTERSECTIONS WITH RED LIGHTS, WHILE THE THIRD IS SIMPLY THE LOCATION OF WHERE I WORK WHERE IT HAS STALLED MULTIPLE TIMES WHILE JUST TURNING INTO THE DRIVEWAY. IT ALSO HAS STALLED SEVERAL TIMES WHILE COMING HOME OR JUST DRIVING AROUND OR ON VACATION. DEALER HAS REPLACED FUEL PUMP RELAY, WIRING, AND SOME EMISSION CONTROL PARTS.

THEY SENT ME A LETTER BACK IN JANUARY 2020 THAT MY FUEL PUMP RELAY NEEDED TO BE REPLACED AND IT IS JULY 14TH 2020 AND IT'S STILL NOT AVAILABLE TO BE REPLACED

2012 GRAND CHEROKEE V6. TRANSMISSION RANDOMLY SLIPS TO NEUTRAL WHILE STILL IN DRIVE WITHOUT WARNING. MOSTLY WHILE STOPPED FOR LIGHT OR SIGN. SHIFTING TO NEUTRAL AND BACK TO GET IT INTO DRIVE AGAIN. NO SIGNS OF SHIFTING, SOUNDS, LURCHING, BUMPS OR GRINDING. SMOOTH AS CAN BE, ONLY WAY I CAN TELL IS THE CAR ACCELERATES. REPAIR SHOP CANNOT FIND A PROBLEM.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. SOON AFTER RECEIVING THE LETTER, THE CONTACT STATED THAT THE VEHICLE WOULD SHUTOFF WITHOUT WARNING SOON AFTER START-UP. HE ALSO STATED THAT AN ABNORMAL TICKING NOISE COULD BE HEARD UPON START OF ENGINE. THE NOISE WOULD CONTINUE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE FAILURE COULD POSSIBLY BE LINKED TO THE FUEL PUMP RELAY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer received information from Fiat Chrysler Automobiles (FCA) on June 2021 regarding the replacement part being available, but no call from the dealer to schedule the appointment to replace the part. Consumer stated issue has been resolved.*JB

The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle within 15 minutes and drove to his destination. The contact called the local dealer and made them aware that the VIN was associated with NHTSA Campaign Number: 19V813000 (Electrical System) however, it was confirmed that the part was not yet available. The contact then called DeCozen Chrysler Jeep Dodge RAM (225 Bloomfield Ave, Verona, NJ 07044, (973) 744-2000) and it was confirmed that the part was not yet available. The contact continued to experience failure. The contact towed the vehicle to the first dealer and associated the failure experienced with the recall. The dealer confirmed that parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.

TO WHOM IT MAY CONCERN, I AM WRITING THIS LETTER IN REGARDS TO MY PREVIOUS VEHICLE THAT WAS INVOLVED IN A ACCIDENT. THIS VEHICLE HAD NO WORK DONE, MEANING THE RECALLS ON IT WERE NEVER DONE.AND FOR THAT REASON, I HOLD THE MANUFACTURER RESPONSIBLE FOR NOT MAKING SURE THE PREVIOUS IWNERS/DEALERS ARE HELD ACCOUNTABLE FOR THEIR ACTIONS. THERE WERE A TOTAL OF 10 RECALLS ON THIS VEHICLE STARTING FROM 9-26-2011 TO 11-14-2019. AND FOR THAT FAILURE, IT LEAD TO AN ALMOST FATAL ACCIDENT OF MY LIVED ONE. I HAVE ALL THE NECESSARY PAPERWORK CONCERNING THIS MATTER.

THERE WERE TWO RECALL IN LATE 2019 FROM FCA FOR MY JEEP. ONE HAS BEEN FOR THE FUEL PUMP RELAY WHICH JEEP HAS THE PART BUT I'VE BEEN UNABLE TO SCHEDULE FOR REPAIR BECAUSE THE JEEP DEALERSHIP SAID THEY CANNOT GET THE PART AND BLAMES JEEP (FCA). FCA BLAMES THE DEALERSHIP. THE SECOND RECALL WAS FOR THE DASH PAD PEELING UP, WHICH REQUIRES A NEW DASH PAD. AGAIN I'VE BEEN TRYING TO SCHEDULE THIS FOR 1 1/2 YEARS AND AGAIN THE DEALERSHIP BLAMES FCA AND FCA SAYS THE DEALERSHIP ISN'T ORDERING CORRECTLY AND FCA HAS RECENTLY TOLD ME THAT "SOMEONE" AT JEEP HAS BEEN CANCELLING THE ORDERS SUBMITTED WITHOUT EXPLANATION. THE FUEL PUMP RELAY IS A SAFETY RECALL GOING ON FOR THE PAST 1+ YEARS. THE REPLACEMENT DASH PAD HAS PREVENTED ME FROM TRADING IN OR SELLING MY VEHICLE BECAUSE THE PROBLEM HAS NEGATIVELY IMPACTED THE VALUE OF THE VEHICLE.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S PUSH START FEATURE WOULD NOT OPERATE AFTER MULTIPLE ATTEMPTS. THE CONTACT STATED THAT IN ORDER TO START THE VEHICLE, HE WOULD HAVE TO TAP THE ACCELERATOR MULTIPLE TIMES IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS CURRENTLY UNDER NHTSA CAMPAIGN NUMBER: 19V-813000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR THE RECALL REMAIN UNAVAILABLE. THE VEHICLE HAD NOT BEEN TAKEN TO BE SERVICED AND THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL PUMP RELAY SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

MY JEEP ALL OF A SUDDEN STALLED RIGHT BEFORE A SHARP CORNER CAUSING PANIC AND LOSS OF CONTROL OF THE VEHICLE. MY FAMILY IS SCARRED AND MY WIFE DOES NOT TRUST DRIVING THE VEHICLE ESPECIALLY AFTER NOT EVEN A WEEK LATER WE RECEIVED A RECALL LETTER STATING VEHICLE CAN STALL BUT THERE'S NO SOLUTION!!!! WHEN THE JEEP STALLED I DROVE INTO A DITCH UNABLE TO OVER POWER THE ALL OF A SUDDEN TIGHT STEERING AND NOW I HAVE SUSPENSION PROBLEMS!

UNKNOWN: Fact: My 2012 Jeep Grand Cherokee Overland fuel pump relay can fail while driving and cause a vehicle crash without warning. This information was provided in December, 2019, in a letter/notice from FCA. The recall number is V62/NHTSA 19V-813. Replacements for this Fuel Pump Relay are being supplied to Dealerships at the rate of 1 per week. This is unnacceptable and is forcing owners of these vehicles to put their families at risk. I cancelled my, and my family's vacation because my dealership is unable to provide a fix for this fuel pump relay, actually the SECOND fix. The first was R09/NHTSA 14V- 115.

PASSENGER AIRBAG INDICATOR LIGHT TURNS ON AND OFF AT RANDOM TIMES WHILE VEHICLE IS DRIVEN OR PARKED. SOMETIMES IT REPEATEDLY TURNS ON AND OFF IN A FEW MINUTES. IT WILL HAPPEN IF SOMEONE IS IN THE PASSENGER SEAT OR NOT.

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTIGE CHRYSLER JEEP DODGE (6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149 702-309-8000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT THE CONSUMER STATED JEEP REPLACED THE FAULTY FUEL PUMP BUT DISAPPOINTED THERE IS NO RESOLUTION AFTER THE 12 MONTHS. *TR

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL PUMP). THE CONTACT SPOKE WITH AN UNKNOWN DEALER AND WAS INFORMED TO WAIT ON THE RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND ADVISED THE CONTACT THAT THEY MAY NEED TO REPLACE THE FUEL PUMP; HOWEVER, IT MAY NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. (RECALL RELATED INCIDENT) TS

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION IN THE MAIL FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. UPON CONTACTING NHTSA, THE CONTACT WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE HAS HAD STARTING PROBLEMS AND STALLING PROBLEMS ON NUMEROUS OCCASIONS SINCE DECEMBER 2019. I BELIEVE THESE ARE RELATED TO THE RECALL ISSUED ON THIS VEHICLE LAST DECEMBER 2019. COMPLAINT IS THE CHRYSLER CORPORATION IS UNWILLING TO MAKE A TEMPORARY FIX AS PROMISED UNTIL THE "VEHICLE IS TOTALLY DEAD." STALLING ON THE HIGHWAY IN THE MIDDLE OF RUSH HOUR IS A SAFETY ISSUE/HAZARD. MOST RECENT INCIDENT: SUNDAY-2-2-2020, VEHICLE WOULD NOT START FOR FIVE HOURS.

CHRYSLER RECALL V62 SAFETY RECALL FOR FUEL PUMP RELAY IS NOW OVER 6 MONTHS OLD. STILL NO PARTS MADE AVAILABLE TO DEALERS TO PROVIDE REPAIR. PERIODICALLY CANNOT START VEHICLE DUE TO LACK OF POWER TO THE FUEL PUMP, SO CANNOT DRIVE VEHICLE SAFELY WITH POSSIBILITY ENGINE COULD STOP WHILE DRIVING. CANNOT DRIVE UNSAFE VEHICLE. WHEN I CONTACTED CHRYSLER NUMEROUS TIMES, NO ONE CAN TELL ME WHEN THIS WILL BE REMEDIED. VEHICLE IS PARKED SINCE DECEMBER. HAVE TO BORROW A CAR FROM SON. NHTSA SHOULD FORCE CHRYSLER TO DECLARE THIS AS MANDATORY RECALL. IT AFFECTS OVER 520,000 VEHICLES. ALL THOSE PEOPLE ARE RISKING THEIR LIVES AND THOSE OF THEIR FAMILIES BY DRIVING A VEHICLE WHOSE ENGINE COULD STALL WHILE DRIVING. A CLASS-ACTION LAWSUIT OF CHRYSLER MAY BE NECESSARY IF NHTSA CANNOT FORCE CHRYSLER TO DELIVER THE REMEDY. IF PEOPLE DIE DUE TO THE DELAYS AND NEGLIGENCE, NHTSA AND CHRYSLER ARE BOTH RESPONSIBLE. SICK AND TIRED OF THIS INCOMPETENCE AND DANGEROUS DELAY. IT DOESN'T SEEM TO MATTER HOW MANY PEOPLE COMPLAIN TO NHTSA OR CHRYSLER. LIVES ARE AT RISK AND NO ONE IS DOING ANYTHING ABOUT IT.