2012 Jeep Grand Cherokee Fuel System Problems

I had my jeep’s recall for a fuel pump relay and now I have problems starting at times and I’m starting to smell fuel through my vents and even when I park my jeep inside the garage. I am very worried while I am driving it, especially I have a child with me at all times in the jeep. Please help me, I want to get this solved as soon as possible and I live in Las Vegas now where it is very hot.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. There was no warning light illuminated. The vehicle was towed to a local independent mechanic to be diagnosed, but the cause of the failure could not be determined. The contact stated that the failure persisted, and the vehicle was towed to another local independent mechanic for a second opinion. The mechanic diagnosed that the fuel pump had experienced a short circuit, and the 150 AMP Mega fuse needed to be replaced. The vehicle was repaired at the owner's expense; however, the failure persisted. The contact stated that while driving approximately 59 MPH with cruise control activated, the vehicle decelerated unintendedly. The contact shifted to neutral(N), but the vehicle lost motive power. The vehicle was towed back to the independent mechanic, where it remained for further diagnostic testing. An unknown local dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.

One of the recalls for this vehicle is for "2011-2013 wk wd fuel pump relay". The car stalled on the road but I was able to bring it home and apply a temporary fix by connecting the Pump fuse with the Cigarette lighter fuse (per some online instructions). The car runs now, but it's not a permanent fix. I called a Dealer (Everett, WA) and scheduled an appointment (it was two weeks ago). Today during my appointment I was sent back home saying they don't have the part and I'll need to come back in a couple of weeks, just for the inspection! Complete incompetence. I called another place (Kirkland, WA) and was also told that they are ordering the part now but will need to wait from few to several weeks. If this recall makes my car unsafe to drive (stall happened on the road, my solution is not perfect) why are the dealerships/Jeep not taking the repair seriously?

I have had to fix several issues since purchasing the vehicle. Most recently the oil filter house and the radiator. I am now having issues with the gas sensor. From what was explained to me, the sensor is not registering the amount of fuel in the tank and therefore believes there is low gas in the car. The check engine light turns off and on and the car begins to shake uncontrollably and it almost feels like it will shut off.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the vehicle failed to start. The check engine warning light was illuminated. The contact stated that the accelerator pedal was depressed, but the vehicle failed to respond, and was stalling. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the vehicle was not starting due to a fuel-related failure. The vehicle was then towed to the dealer where it was repaired under NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM). The dealer then diagnosed the vehicle with a faulty fuel pump. The contact stated that the vehicle had experienced the same failure listed in NHTSA Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 189,000.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 156,000.

I have been waiting for more than 5 months to be called in to fix a recall on my vehicle. Your site stated that if my recall has not been addressed in a timely manner to advise you all. Please help.

My Grand Cherokee started idling rough, then developed a misfire and often times while driving it would just die even while driving on the highway. It almost caused me to have an accident on two occasions. I learned on the NHTSA website my Jeep had an open recall and I contacted my local Jeep dealer only to have them tell me that the parts needed to perform the repair were "restricted"

Car stalls out while driving causing serious safety risk as it happened on the highway. Happened twice on the highway, once on a local street and another time in a tunnel

I have an outstanding recall on my 2012 Jeep Grand Cherokee which the dealerships in my area refuse to fix. The NHTSA Recall Number 19V-813.

I began having issues with my vehicle stalling in the middle of turns and when I came to a stop at a stop light in September of 2019. I took my vehicle to Holden Doge Jeep in Dover, De. I was told it had a recall to replace the TIPM and the fuel relay switch. I was told that mine had gone bad. I was placed on a wait list. I called over 15 times checking on the status, still having issues with my vehicle stalling. Last week it stalled at a light and would not start at all. I had to have it towed to the dealership. I was told that they finally had the part in and I would be able to get a loaner until my car was finished. When my vehicle got there, the service guy told me, the part was for someone else and I would have to wait again. They refused to give me a loaner and the manufacturer called me back and said a loaner wouldn’t be covered under this recall. They told me they ordered the part and it would take 5 days to get there. Here it is a week later and I am still without a vehicle and now I am getting the run around.

There is an existing recall on my vehicle. My vehicle was (still is) randomly stalling while driving, sometimes at high speeds. I brought my vehicle in to a local dealership to get it fixed. About 2 weeks later, it vehicle completely shut down while I was driving it. I really just want to get away from this vehicle all together, as it is an obvious risk to be dirving.

I have been trying to get this vehicle recall taken care of at my local dealership since it was issued. They have never been able to complete it. I have also taken it in because of stalling when running. Luckily it only stalls occasionally, maybe once every 6 months or so. I am also lucky that it has always been in town and not on the highway. The dealer was unable to reproduce the problem. The Jeep just shuts off with the dash lights still on. Once you get to the side of the road then it will restart when you put it in park and not happen again for quite some time. The fuel level does not seem to affect this condition. It has happened probably 6 time since I purchased the vehicle in 2014.

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number 19V813000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving the vehicle suddenly shut off. The cause of the failure was not determined. The local dealer was notified. The failure mileage was 50,200. Parts distribution disconnect.

2012 JEEP CHEROKEE. CONGRESSMAN JODY HICE WRITES ON BEHALF ON CONSTITUENT REGARDING FIAT CHRYSLER AUTOMOBILES FAILURE TO REPAIR RECALL IN ON 582, 000 VEHICLES. THE CONSUMER STATED THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TIPM SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE PART WAS UNAVAILABLE TO COMPLETE THE RECALL REPAIR.

Took my car into dealership for recall (fuel relay) repair on June 7, 2021. They said they could not get the part until July. Car stalled in middle of driving and had it towed to dealership on June 28, 2021. The still could not get the part and gave me no ETA. No idea where to escalate this further but wanted to start here, nothing on the Jeep website to file a complaint. Is there any guidance you can provide to get any attention in the matter? Dealership: Somerset Jeep and Chrysler, Somerset Massachusetts Thank you, Kathleen

2012 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay failure. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL HAD NOT YET BECOME AVAILABLE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF COMPLETING THE RECALL REPAIR.

I HAVE BEEN WAITING FOR NEARLY ONE YEAR FOR JEEP TO PROVIDE RECALL PARTS FOR RECALL V62 FUEL PUMP RELAY. MY DEALER IS WILLIAMSBURG CHRYSLER JEEP DODGE IN WILLIAMSBURG, VIRGINIA. THE PROBLEM THIS RECALL CORRECTS IS INTERMEDIATE STALLING, WHICH RESULTS IN A LOSS OF POWER STEERING AND COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE. MY JEEP STALLED ON 10 MAY AND OVER THE LAST FEW YEARS THIS HAS OCCURRED COUNTLESS OTHER TIMES. MY DEALER

TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35-40 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WHILE GOING OVER A SPEED BUMP AND HIT A TREE. THE FRONT DRIVER'S AND PASSENGER AIR BAGS DEPLOYED. THE CONTACT SUFFERED INJURIES TO HIS LOWER BACK AND HEAD. MEDICAL ATTENTION WAS RECEIVED AS THE CONTACT WAS TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS TOWED OR NOT. THE DEALER HILL KELLY DODGE (6171 PENSACOLA BLVD, PENSACOLA, FL 32505) WAS NOTIFIED A DAY PRIOR TO THE COLLISION ABOUT SEVERAL WARNING LIGHTS THAT ILLUMINATED (CHECK ENGINE, SERVICE 4-WHEEL DRIVE, TRACTION CONTROL) AND SCHEDULED AN UPCOMING APPOINTMENT TO GET THE VEHICLE DIAGNOSED AS WELL AS THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.