2014 Jeep Grand Cherokee Complaint Log

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WA NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY 2014 JEEP GRAND CHEROKEE HAS BEEN AT BEAVER COUNTY DODGE CHRYSLER JEEP SINCE 5/5/2015. IT WAS TAKEN IN FOR STALLING ISSUE, ODOMETER ADDING EXCESS MILES, TOUCH SCREEN RADIO GOING BLACK, SEAT BELTS THAT DO NOT TIGHTEN AND OTHER VARIOUS RECALLS. MY JEEP HAS NOT LEFT THEIR PARKING LOT SINCE 5/8/2015 I CALLED TODAY 5/22/2015 AND IT IS STILL NOT FINISHED THEY STATED. I HAVE PAID AN ENTIRE MONTH ON MY LEASE AND I HAVE NOT DRIVEN MY VEHICLE. THE SERVICE DEPARTMENT HAS NOT MADE ONE ATTEMPT TO FIX MY JEEP AND I AM NOT SURE WHEN I WILL EVER GET IT BACK AT THIS POINT. THE DEALERSHIP AND FCA HAVE BEEN GIVING ME THE RUN AROUND SINCE AUGUST 2014 ABOUT FIXING THESE PROBLEMS THAT THEY STATE SIMPLY CANNOT BE FIXED AT THIS TIME? I HAVE BEEN HAVING THESE PROBLEMS FOR 9 MONTHS NOW AND THE DEALERSHIP AND FCA KEEP TELLING ME THAT THEY HAVE NO RESOLUTION TO MY PROBLEMS.

VEHICLE HAS, ON THREE OCCASIONS SLAMMED ON BRAKES WHEN A VEHICLE SLOWS IN THE RIGHT HAND LANE ADJACENT TO THE LANE OF TRAVEL. BRAKE WARNING APPEARS WITH WARNING SOUNDS.

THE NAVIGATION SYSTEM GOES BLANK MID TRIP SCREEN GOES ON AND OFF AND SWITCHES TO OTHER MEDIA. THE TRANSMISSION CLICKS FROM SWITCHING FROM PARK TO DRIVE OR REVERSE. THE TRUCK MAKES A WEIRD VIBRATION NOISE IT SOUNDS COARSE AND FEELS WEIRD AFTER 20MPH. ALL THESE PROBLEMS HAVE BEEN HAPPENING SINCE I TOOK THE JEEP OUT THE DEALERSHIP. I ALWAYS BRING IT BACK TO THE DEALER THEY SAY THEY FIX IT AND I ALWAYS BRING IT RIGHT BACK WITH THE SAME EXACT PROBLEMS. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIRS WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/28/15*CN

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000(ELECTRICAL SYSTEM) AND 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE WITH THE INSTRUMENT CLUSTER WARNING INDICATORS FLICKERING WITHOUT WARNING. THE RADIO AND VENT CONTROLS FAILED TO WORK FOR HEAT AND AIR CONDITIONING, THE HEATED SEATS HAD ISSUES, AND THE STEERING WHEEL BECAME EXTREMELY HOT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY WERE NOT ABLE TO PROVIDE A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

AS I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 50MPH THE FRONT RIGHT FENDER FLARE BLEW OFF OF MY CAR AND FLEW UP OVER THE WINDSHIELD. WAS VERY FRIGHTENING, LUCKILY NO ACCIDENT HAPPENED BUT VERY EASILY COULD HAVE. *TR

INFO ONLY BROUGHT VEHICLE IN FOR OIL CHANGE AND SAFETY RECALL P60/NHTSA 14V-634 WAS ALSO DONE. REPLACING ALTERNATOR TO PREVENT FAILURE, LOSS OF POWER, SHORT ....RESULTING IN VEHICLE SHUTDOWN. HAD TO TOW VEHICLE TO DEALER BECAUSE WHAT THE RECALL WAS TO PREVENT ACTUALLY HAPPENED AFTER THE RECALL REPAIR. ALTERNATOR BURNED UP EVENTUALLY CAUSING LOSS OF POWER TO VEHICLE, FORTUNATELY VEHICLE WAS PARKED AND COULD NOT BE STARTED WITHOUT CHARGING BATTERY. VEHICLE TOWED TO DEALER AND THEY AGAIN REPLACED THE ALTERNATOR. MY CONCERN IS CHRYSLER'S FIX DOES NOT FIX THE PROBLEM AS IT OCCURRED AFTER THE RECALL REPAIR WAS DONE. I WILL ASSUME THIS WAS AN ISOLATED INCIDENT AND THE DEALER ACCOMPLISHED THE REPAIR TO MY SATISFACTION. I DO WANT YOU TO HAVE THIS INFORMATION IN A DATA BASE SHOULD MORE VEHICLES CONTINUE TO FAIL IN THE SAME MODE AFTER THE RECALL REPAIR WAS MADE. *TR

I HAVE BEEN COMPLAINING SINCE THE DAY OF PURCHASE ABOUT THE GEAR SELECTOR. IT DOES NOT ENGAGE IN PARK CORRECTLY. IT JUMPS OUT OF PARK WHEN YOU LEAVE THE VEHICLE. THE PADDLES ON THE STEERING WHEEL ARE A TOTAL MENACE. I LEFT THE CAR WHEN IT WAS RUNNING AND IT STARTED TO MOVE OUT OF PARK. NO WARNING SYSTEM WILL SOLVE THIS PROBLEM SINCE IT JUMPS OUT OF PARK.

TWO SEPERATE ISSUES: ONE IS THE TRANSMISSION RPM'S WILL INCREASE TO A HIGHER RPM'S WHILE TRAVELING AT A LOWER SPEED AND WON'T KICK OUT UNTIL 15-20 SECONDS LATER. 2ND: WHILE ACCELERATING, THE RPM'S WILL INCREASE AND CAUSE JEEP TO SPEED UP FASTER THAN INTNENDED AND I HAVE TO PUT BRAKES ON TO GET IT BACK TO NORMAL SPEED/RPM'S. HAPPENS RANDOMLY

TWICE THIS HAS OCCURRED IN WHICH I PARKED THE VEHICLE, SHIFTED IT INTO PARK, LEFT THE VEHICLE THE AND IT ROLLED AWAY. FIRST TIME I WAS ALONE AT A HOTEL PARKING LOT, RAN IN INSIDE AND CAME OUT AND THE VEHICLE WAS GONE. IT HAD ROLLED AWAY ABOUT 150 FT, BUT SUSTAINED NO DAMAGE OR INJURIES. THE 2ND TIME, I WAS AT A GAS STATION, PUT THE JEEP IN PARK, JUMPED OUT AND MY FAMILY WAS WITH AND THE VEHICLE STARTED TO ROLL AWAY, BUT I WAS ABLE TO JUMP IN AND PLACE THE VEHICLE IN PARK A 2ND TIME. THOUGHT IT WAS JUST ME UNTIL I SEEN PREVIOUS COMPLAINTS FOR THE SAME ISSUE WITH THE ELECTRONIC SHIFTERS.

HVAC SYSTEM NOT WORKING CORRECTLY; SYSTEM CYCLES OFF/ON RAPIDLY AND UNABLE TO MAINTAIN DESIRE INTERNAL TEMPERATURE OF JEEP. HAS BEEN TAKEN TO JEEP DEALER TWICE IN 3 WEEKS WITHOUT HAVING SITUATION FIXED. JEEP SERVICE MANAGER STATES "WE KNOW OF ISSUE, HAVE NO REPAIR AT THIS TIME, BUT NOT CONSIDERED AN OFFICIAL PROBLEM BY CHRYSLER AT THIS TIME". I AM LEFT WITH A BRAND NEW JEEP THAT HAS A MALFUNCTIONING A/C AND HEATER WHICH CAN'T BE REPAIRED AND WILL NOT BE REPLACED BY DEALER. I AM IN A VERY DIFFICULT POSITION, PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFT SWITCHED TO DIFFERENT GEARS INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS DESIGNED. IN ADDITION, IN RAINY WEATHER, THE DEFROST SYSTEM FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT TO SET THE SYSTEM INSIDE TO THE SAME TEMPERATURE OUTSIDE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

APPLYING BRAKE CAR DID NOT STOP .CAR STOPPED 15 FEET AFTER APPLYING BRAKE.THIS IS THE SECOND TIME THIS HAPPENED. *TR

I AM WRITING THIS BECAUSE OF THE RECENT TRANSMISSION SHIFTER RECALL REGARDING MY 2014 JEEP GRAND CHEROKEE. ON APRIL 9, 2015, AT APPROXIMATELY 2:00 A.M., I STOPPED AT THE POST OFFICE TO MAIL A LETTER. I PLACED THE ELECTRONIC VEHICLE GEAR SHIFTER INTO 'PARK'. IT ACTUALLY WENT INTO REVERSE. AS I STEPPED OUT OF THE VEHICLE, MY FOOT BEGAN TO SLIP. I THOUGHT I HAD STEPPED ONTO SOME OIL ON THE PARKING LOT. I PLACED MY OTHER FOOT ONTO THE PAVEMENT TO CATCH MY BALANCE. IT BEGAN TO SLIP, ALSO. IN THE CONFUSION, I WAS UNABLE TO DETERMINE WHETHER THE VEHICLE WAS MOVING FORWARD OR REVERSE. I STILL HAD A HOLD ON THE DOOR AND THE STEERING WHEEL. AS I TRIED TO PULL MYSELF BACK INTO THE VEHICLE, THE STEERING WHEEL TURNED. AT THAT POINT, AND SINCE THE DOOR WAS WIDE OPEN, I DECIDED TO DROP TO THE PAVEMENT TO MOVE AWAY FROM THE MOVING VEHICLE. WHEN I DID, THE FRONT LEFT WHEEL ROLLED OVER MY RIGHT LEG. MY LEG MUST HAVE BEEN IN A FOLDED POSITION. THE WHEEL ROLLED ONTO THE INNER-UPPER PART OF MY LOWER LEG, MISSING THE KNEE, AND OFF THE OUTER-LOWER PART OF MY UPPER LEG. THE PAIN SET IN. I WAS ABLE TO GET UP, CHASE DOWN THE VEHICLE, GET IN, AND STOP IT BEFORE IT CRASHED INTO ANYTHING. I SAT IN THE VEHICLE FOR A WHILE UNTIL SOME OF THE PAIN SUBSIDED A BIT, DROVE BACK TO THE ORIGINAL PLACE AT THE POST OFFICE AND PARKED IT. I LOST THE LETTER I WAS MAILING AND SEARCHED FOR IT. I WENT HOME, TOOK THREE ASPIRIN AND A SHOT OF WHISKEY, AND WATCHED TELEVISION FOR A WHILE UNTIL I COULD SLEEP. THE NEXT DAY AT THE OFFICE, MY ASSISTANT NAMED THE VEHICLE "CHRISTINE". ON APRIL 12, WHILE GETTING READY FOR CHURCH, I NOTICED MY FOOT LOOKED VERY DIRTY. IT WOULD NOT WASH OFF. MY BROTHER WAS VISITING AT THE TIME, SO I ASKED HIM TO TAKE ME TO THE HOSPITAL. THERE WAS LOTS OF SOFT TISSUE TRAUMA, SCARING, AND NERVE DAMAGE. ONE YEAR LATER, THE SCARS AND SOME NUMBNESS REMAIN.

TRANSMISSION ELECTRONIC SHIFT LEVER. IN APRIL 2015 MY VEHICLE ROLLED INTO A PARKING LOT GUARDRAIL, AFTER I THOUGHT THE SHIFT LEVER WAS IN PARK. THE LEFT FRONT FENDER WAS DAMAGED AND HAD TO BE REPLACED. I FILED A REIMBURSEMENT CLAIM WITH FCA ON 05-27-16 AND WAS RECENTLY DENIED.

DRIVING THROUGH THE EISENHOWER TUNNEL THE BRAKE WARNING SYSTEM ACTIVATED. THE BRAKES DID NOT ENGAGE. I HAVE HAD THIS JEEP FOR OVER A YEAR AND HAVE DRIVEN THROUGH THIS TUNNEL OVER 80 TIMES AND NOW WHENEVER DRIVING THROUGH THE TUNNEL THIS BRAKE WARNING WILL FLASH. THIS HAS OCCURRED APPROXIMATELY 16 TIMES NOW. THIS WARNING IS NOW GOING OFF ON THE OPEN INTERSTATE AND SECONDARY ROADS. THE ADAPTIVE CRUISE CONTROL STOPS WORKINGS AFTER 15-20 MINUTES. THIS HAS BEEN INTO TWO DIFFERENT DEALERS, ONLY TO TELL ME THE LENS WAS DIRTY. WITHIN 20 MINUTES AFTER LEAVING THE DEALER (WHO CLEANED THE SENSOR) THE SYSTEM STOPS WORKING AND SAYS TO CLEAN THE SENSOR. NO SNOW OR WATER WAS DRIVEN THROUGH PRIOR TO THE MESSAGE BEING DISPLAYED.

UNDER MODERATE ACCELERATION CAR IS SUPPOSED TO DROP ONE GEAR AND ACCELERATE. ON 4 SEPARATE OCCASIONS CAR HAS INSTEAD DROPPED 4 GEARS AND GOT STUCK IN LOWER GEAR, UNABLE TO ACCELERATE. THEN CHECK ENGINE LIGHT COMES ON, JUST TO TURN BACK OFF BY ITSELF. SOMETIMES DEALER DOES MINOR PART REPLACEMENT AND CLEARS LIGHT, SAYING PROBLEM IS FIXED. HAS NEARLY LED TO TWO SEVERE CRASHES WHEN ENTERING HIGHWAY. CAR FEELS EXTREMELY UNSAFE, AND I NEVER KNOW WHEN PROBLEM IS GOING TO HAPPEN AGAIN. *TR

DROVE ONE BLOCK FROM HOME AND THE BATTERY VOLTAGE SPIKED TO 17V. WARNING SOUNDS AND MESSAGES POSTED ON THE ODOMETER. PARKING ASSIST OFF; ACC UNAVAILABLE-SERVICE REQUIRED; WIPERS ACTIVATED EVEN THOUGH TURNED OFF; TRANSMISSION LOCKED IN D; RADIO SCREEN BLACKED OUT/CAME BACK ON; MESSAGE READ TO STOP, PRESS THE BRAKE, TURN ENGINE OFF THEN PLACE IN PARK. RED BATTERY ICON, ANTI SKID ICON, ENGINE ICON LIT ON ODOMETER PLUS WARNING SOUNDS NON STOP. TOOK DIRECTLY TO THE DEALER WHERE THE TECH TRIED TO GET A READING ON ALL OF THE TROUBLE ICONS. NOTHING WAS POSTING ON THEIR EQUIPMENT. IT WAS DECIDED THE VEHICLE MAY NEED THE ALTERNATOR REPLACED. WAS TOLD TO CONTINUE DRIVING AND IF THIS HAPPENS AGAIN TO TURN THE ENGINE OFF AND RESTART THE VEHICLE AND KEEP DRIVING. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION SOFTWARE WAS UPGRADED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,388.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE FAILED TO FUNCTION AND THE ETC WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS 2014 GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FOB SENSOR FAILED. THE KEYS CAME EQUIPPED WITH A SENSOR TO PREVENT THE VEHICLE FROM LOCKING IN THE EVENT THAT THE KEYS WERE LEFT IN THE VEHICLE AND TO ALERT THE DRIVER. THE CONTACT EXITED THE VEHICLE WITH THE KEYS STILL INSIDE WHEN THE DOORS INDEPENDENTLY LOCKED, TRAPPING HER PET INSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,079. UPDATED 6/8/15*CN UPDATED 06/17/15.*JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WATER LEAKING INTO THE BATTERY BOX AND VEHICLE FRAME.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. ONCE THE VEHICLE WAS SHIFTED INTO PARK, IT DID NOT REGISTER THE CORRECT GEAR. THE CONTACT'S VEHICLE ROLLED AWAY AND STRUCK ANOTHER VEHICLE. THE FAILURE OCCURRED ONCE A WEEK. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. DUE TO THE FAILURE, THE DRIVER SIDE DOORS, DRIVER SIDE REAR WINDOW QUARTER, REAR BUMPER, AND OTHER DRIVER SIDE COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

AFTER MAKING A RIGHT HAND TURN AT A FOUR WAY STOP, I BEGAN TRAVELING THROUGH A RESIDENTIAL AREA AT ABOUT 25 MPH. AFTER MAYBE 100 YARDS, THE CAR CAME TO A STOP AND THE ENGINE WAS REVVING, AS IF THE VEHICLE WERE IN NEUTRAL. THE SHIFT KNOB INDICATED THE VEHICLE WAS IN DRIVE, BUT IT WAS NO MOVING FORWARD. OBVIOUSLY THIS CAUGHT ME COMPLETELY OFF GUARD, AS SOMEONE AT THE FOUR WAY HAD WAVED ME TO GO BEFORE THEM, THE I UNEXPECTEDLY STOPPED IN THE MIDDLE OF THE ROAD AND WOULD NOT MOVE. I BEGAN APPLYING THE GAS MORE GENTLY, GOOD THING OR I WOULD HAVE JUMPED FORWARD, AND EVENTUALLY THE VEHICLE BEGAN TO DRIVE AGAIN. THE LOW NUMBER OF MILES ON THE CAR IS BECAUSE I AM SCARED TO DRIVE THE CAR UNTIL THE TWO BRAKE RECALLS ARE COMPLETED, AND NOW THIS. I SEE THIS HAS BEEN A BIG CONCERN IN OTHER YEARS FOR THE JEEP AND HAVE FOUND MANY SIMILAR COMPLAINTS ONLINE FOR THIS MODEL. WHEN WILL THIS ISSUE BE ADDRESSED? BIG SAFETY HAZARD! *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THIS FAILURE RECURRED TWICE WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A ROCK IN THE TIRE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/12/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 1/4/2015 *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOST POWER WITHOUT WARNING AND FAILED TO SHIFT OUT OF GEAR. ALSO, THE WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GATOR CHRYSLER DODGE JEEP, 840 S HARBOR CITY, MELBOURNE, FL 32901) WHERE IT WAS DIAGNOSED THAT THE VALVE NEEDED TO BE REPLACED AND THE SYSTEM RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING, THE VEHICLE WAS STUCK IN GEAR AND MADE AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO SIMMONS ROCKWELL DODGE CHRYSLER JEEP (7329 HAMMONSPORT RD, BATH, NY 14810) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. AGAIN, THE VEHICLE FAILED TO SHIFT OUT OF GEAR AND THE INTERIOR LIGHTS BLINKED. THE VEHICLE WAS TAKEN TO VERO BEACH CHRYSLER JEEP DODGE (855 S US HIGHWAY 1, VERO BEACH, FL 32962). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 32752611 WITH HEATHER AT 844-378-0573, EXT 89379. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FUMES EMITTED INSIDE THE VEHICLE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,300.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO PARK POSITION; HOWEVER, THE GEAR SHIFTER WAS IN REVERSE. THE CONTACT EXITED THE VEHICLE, NOT KNOWING THE VEHICLE WAS IN REVERSE, AND WAS KNOCKED OVER BY THE VEHICLE. THE VEHICLE RAN OVER HIS LEFT LEG AND RIGHT TOES AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 05/04/16*LJ *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V636000 (ELECTRONIC STABILITY CONTROL) AND 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE JEEP GRAND CHEROKEE OVERLAND (MAY BE OTHER MODELS) HAS A FEATURE IDENTIFIED AS ECO. IT IS ACTUALLY A DASH BUTTON THAT MUST BE MANUALLY OVERRIDDEN EACH TIME THE CAR IS STARTED. THE FUNCTION IS (I SUPPOSE) A FUEL SAVING MODE, HOWEVER MYSELF AND MANY OTHERS IN THE JEEP BLOGS HAVE A SERIOUS ISSUE IN THAT THE CAR REACTS IN A SLUGGISH MODE WHEN PULLING INTO TRAFFIC AND SHIFTS IN A MANNER NOT NORMALLY ASSOCIATED WITH SMOOTH DRIVING AS THE SHIFT POINTS ARE CHANGED FROM WHAT ONE WOULD CONSIDER NORMAL. IT APPEARS TO INJECT MORE AIR, LESS FUEL INTO THE FIRING PROCESS PRODUCING THE SLUGGISH DRIVING EXPERIENCE. I AND OTHERS HAVE SOUGHT RELIEF FROM THIS ( OPT OUT FUNCTION) FROM DEALERS, TO NO AVAIL. MANY DRIVERS, AS HAVE I, HAVE EXPRESS FEAR OF A POTENTIAL COLLISION WHEN THIS FEATURE IS ENGAGED. THERE APPEARS TO BE A DISCONNECT BETWEEN THE EPA, SEEKING IMPROVED ECONOMY AND THE HIGHWAY SAFETY BOARD SEEKING TO REDUCE ACCIDENTS. AT THE VERY LEAST THIS FEATURE SHOULD BE MODIFIED TO BE AN "OPT IN" FEATURE TO BE POSSIBLY UTILIZED IN HIGHWAY CONDITIONS NOT IN STOP AND GO AND MERGING TRAFFIC. *TR

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN: 15V041000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPORT WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

THE SHIFTED OUT OF GEAR AND WENT BACKWARD AND RAN ME OVER.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A HIGHWAY, SUDDENLY THE VEHICLE FAILED TO ACCELERATE OVER 35 MPH. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. SEVERAL WEEKS LATER, WHILE DRIVING 15 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE SURGED TO A SPEED OVER 100 MPH WHILE TRAVELING ON A MAJOR HIGHWAY. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V293000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE CAR MAKE AN AWFUL SOUND WHEN DRIVING . ONCE THE SPEED IS OVER 30 MILES PER HOUR THE WINDSHIELD COWL MAKE A VERY LOUD NOISE IT HAS BEEN DOING IT FOR A LONG TIME I JUST COULDN'T FIGURE OUT WHAT IT WAS UNTIL I TOOK IT TO A DEALER AND THEY SAID THAT IT WAS COMMON PROBLEM WITH THESE VEHICLES. IT HAS JUST BEEN GETTING WORST OVER THE YEARS.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND FAILED TO SWITCH GEARS. THE ENGINE RESTARTED AFTER NUMEROUS ATTEMPTS. THE CHECK ENGINE AND SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE PCM AND TCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,800.

I PULLED IN TO MY BROTHERS DRIVEWAY THERE WAS SNOW ON THE GROUND. PUT THE CAR IN PARK TURNED IT OFF AND EXITED THE CAR. IT STARTED ROLLING FORWARD SO I JUMPED BACK IN THE CAR AND PUT ON THE BRAKE THEN MOVED IT BACKWARDS A LITTLE AND EXITED THE CAR AGAIN. AGAIN CAR IN PARK AND SHUT OFF. I WALKED IN FRONT OF THE CAR AND FOUND MY BROTHER. ASI WAS WALKING BACK TO THE CAR, IT ROLLED FORWARD AGAIN ABOUT 8 FEET AND HIT MY NEPHEW'S CAR SENDING IT THROUGH THE GARAGE DOOR. THE NEXT DAY I HAS THE CAR TOWED TO THE DEALERSHIP AS I WAS AFRAID TO DRIVE IT. RESULTS FROM THE DEALER WERE NOTHING WRONG. THEY TOLD THE THE CARE HAD WHAT'S CALLED AND OPEN DIFFERENTIAL AND IF THE ON WHEEL SKIDDED THE CAR WOULD ROLL FORWARD. I TOLD THEM I HAD NEVER HEARD OF ANYTHING SO ABSURD AND THEIR COMMENT WAS THAT I NEEDED TO READ THE OWNER'S MANUAL AND MAKE SURE I USE THE PARKING BRAKE. I TALKED WITH THE DEALERSHIP OWNER AND TOLD HIM ABOUT IT. HE ALSO TOLD ME THAT HE HAD NEVER HEARD OF ANYTHING LIKE THIS EITHER. I ASKED THAT HE TALK WITH HIS SALES PEOPLE AND HAVE THEM TELL THEIR BUYERS ANPBOUT THIS. I THEN TALKED WITH A CUSTOMER SERVICE AGENT AT CHRYSLER WHO TOLD ME SHE HAD NEVER HEARD OF SUCH A THING. AS A FOLLOW CHRYSLER SENT A SURVEY TO ME REGARDING THEIR CUSTOMER SERVICE . I RECOUNTED THIS SITUATION AND HAVE HEARD NOTHING. I WILL NEVER PURCHASE ANOTHER JEEP AND IF I COULD CANCEL THE LEASE RIGHT NOW I WOULD DO SO. THIS IS VERY DANGEROUS. I HAD BEEN STANDING IN FRONT OF MY CAR JUST BEFORE IT ROLLED FORWARD. IN ADDITION, MY CAR INSURANCE PREMIUM WAS INCREASED BY $50 PER MONTH BECAUSE OF THIS ACCIDENT?????? WHEN I DID NOTHING TO CREATE THE PROBLEM. THESE VEHICLES SHOULD NOT BE ON THE ROAD WITH DANGERS LIKE THIS. PEOPLE COULD VERY EASILY BE KILLED OR VERY INJURED. I HAVE TOLD NUMEROUS PEOPLE NEVER TO BUY THIS CAR BECAUSE OF ITS DANGER.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER:14V643000 (AIR BAGS,SEAT BELTS) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THEY INFORMED THE CONTACT THAT THEY WERE UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

THE ENTIRE STEREO SCREEN ALL OF THE SUDDEN "BLACKED OUT" NOT ALLOWING ANY CONTROLS TO WORK. EVERY 20 SECONDS THE BLACKED OUT SCREEN GOES BLUE WITH A MESSAGE TO "PLEASE INSERT UPDATE USB". THE BILL LUKE DEALERSHIP STATES THAT THIS IS NOT COVERED UNDER THE WARRANTY AND NO RECALLS ON THIS. HOWEVER, STATES THIS PROBLEM IS COMMON REQUIRING THE ENTIRE HEAD/STEREO UNIT TO BE REPLACED. RECALL #P6/NHTSA 14V-634 STATES THAT DEPENDING ON THE ALTERNATOR FAILURE MODE AND TIMING THAT THE ESC (ELECTRONIC STABILITY CONTROL) OR ECM (ELECTRONIC CONTROL MODULE) CAN BE DISABLED. EVEN THOUGH THERE ARE NOT OTHER ISSUES WITH THIS JEEP AT THIS TIME, WHO IS TO SAY THAT THIS RECALL IS NOT AFFECTING THE STEREO/HEAD UNIT? IT IS A POSSIBILITY. I SHOULD NOT HAVE TO PAY TO REPLACE A STEREO/HEAD UNIT IN A NEW 2014 VEHICLE THAT STOPPED WORKING BY A DEFECT THAT IS NO FAULT OF MINE. *TR

UPON STARTING CAR BLUE/GRAY SMOKE COMES OUT OF EXHAUST. SMOKE BILLOWS FOR 30-40 SECONDS. RECURRING ISSUE SPECIFICALLY WHEN CAR IS PARKED ON INCLINE IN DRIVEWAY. BEEN TOLD BY DEALER THERE IS NO RECALL BUT IT IS A COMMON PROBLEM.