There are 3 stored owner reports matching the visibility & wipers leading-label group for the 2016 Jeep Grand Cherokee in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)The 2011-2021 Jeep WK2 Grand Cherokees all have a safety issue when driven in colder climates in snowy, or icy conditions. Where the wipers are parked on the windshield is below the level of the dashboard, so any heat that is produced by the windshield defroster does not warm the glass where the wipers are parked. This leads to the wipers freezing to the windshield, and cannot be operated to clear the windshield. I don't know why this hasn't been a recall issue in the past, as it effects every WK2 in those years. The solution would be to remove the windshield, and add a heating element to the inside of the glass, similar to the rear window, which happens to have a heating element underneath the rear wiper. There are other vehicles that do have heating elements under the front wipers, namely the Jeep KL Cherokee models. So, FCA knew this was a problem, and decided to ignore it, as they have done many other issues.
6 FEB 2018 @ 0649: BEFORE SUNRISE, TRAVELING AT APPROX 53MPH, TEMPERATURE APPROX 36 DEGREES, FRONT RETRACTABLE PORTION OF PANORAMIC SUNROOF SHATTERED AND DROPPED GLASS INTO THE PASSENGER COMPARTMENT ONTO THE DRIVERS HEAD AND RIGHT SHOULDER. GLASS WAS ALSO DROPPED INTO THE REAR BENCH SEAT, CHILD SEAT (WAS NOT OCCUPIED), FRONT PASSENGER SEAT (WAS NOT OCCUPIED), AND ARMREST.
I ORDERED THIS JEEP FROM CHRYSLER IT CAME IN WITH WHITE STITCHING ON A BLACK DASH I HAD A CONCERN ABOUT IT WHEN TEST DRIVING THE DEALER TOLD ME THEY COULD FIX IT SO I PURCHASED IT I HAVE RETURNED THE JEEP MULTIPLE TIME BACK TO THE DEALER AND THEY CAN NOT FIX IT THE GLARE IS SO BAD OFF OF THE STITCHING WHEN DRIVING IT IN THE DAYLIGHT I GET A HEAD ACHE OVER IT I HAVE CONTACTED THE DODGE SRT GROP AND THEY CAN NOT FIND A FIX FOR IT THEY WONT CHANGE THE DASH THEY RECOMMEND NOT TO DYE THE STITCHING DUE TO THE AIR BAG BEING STITCHED TOGETHER WITH THE WHITE STITCHING AT THIS POINT I WANT TO TURN THE JEEP BACK IN SENSE 2008 I HAVE PURCHASED OVER 100 NEW DODGES I CURRENTLY OWN 11 SRT VEHICLES JAY LENO ONLY OWNS 2 AND I'M SURE THEY WOULD FIX HIS IF NEED TO BE I DO NOT REDMOND BUYING ONE OF THESE $76000 JEEPS THEY WONT STAND BEHIND IT IF YOU DO NOT LIKE IT I HAVE HAD THIS JEEP AT MULTIPLE DEALERSHIPS AND THEY HAVE NO ANSWER FOR THE SITUATION. IT IS A HUGE SAFTY ISSUE THAY CAN NOT FIXXX......
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.