2007 Jeep Liberty Complaint Log

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 15 MPH, THERE WAS A LOUD NOISE INSIDE THE VEHICLE. THE CONTACT NOTICED THAT ALL FOUR WINDOWS DROPPED DOWN INSIDE THE DOOR PANELS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REAR PASSENGER DOOR WINDOW WAS REPLACED. IN ADDITION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REAR AND FRONT DRIVER SIDE DOOR WINDOWS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

RAIRDON JEEP DEALERSHIP HAS HAD OVER A MONTH TO INSTALL TRAILER HITCH FOR THE RECALL ON THESE VEHICLES AND AFTER CALLING THEM THREE TIMES THEY SAID I AM NUMBER 40 ON THEIR LIST AND THEY HAVE HAD ONLY TEN HITCHES DELIVERED TO THEM SINCE THE RECALL. *TR

SINCE RECEIVING THE RECALL NOTIFICATION, I HAVE CONTACTED JEEP SEAVIEW SEVERAL TIMES TO GET THE POTENTIAL PROBLEM RESOLVED AND I AM BEING TOLD THAT ONLY LIMITED QUANTITIES HAVE BEEN SENT TO THE DEALERSHIP. I FIND THIS UNACCEPTABLE. IF THERE IS A RECALL THAT IS A PLANNED EVENT, SHOULDN'T THERE BE ENOUGH PARTS TO REPLACE DEFECTIVE ONES? AFTER ALL, YOU KNOW HOW MANY VEHICLES ARE AFFECTED AND IN WHAT AREAS OF THE COUNTRY YOU NEED REPLACEMENTS. WHAT'S THE DELAY? *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AFTER RECEIVING THE WARNING LETTER CONCERNING THE RECALL ON MY VEHICLE I DID GET A RESPONSE FROM CHRYSLER. WHICH READ (THE PARTS REQUIRED TO REMEDY THE SITUATION WERE NOT AVAILABLE). AND THEY WILL SEND ME A FOLLOW UP NOTICE WHEN TO BRING MY CAR IN FOR REPAIR. AFTER QUITE A LONG TIME I GET NOTICES FROM THEM TELLING ME TO COME IN AND PURCHASE A NEW CAR. THAT MAY HELP THEM SOLVE THE PROBLEM BUT IT DOES NOT HELP ME BECAUSE I CANNOT ALWAYS AFFORD TO USE NEW CAR PURCHASE TO SOLVE MY PROBLEMS. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I AM WRITING ABOUT THE WINDOW REGULATORS IN A 2007 JEEP LIBERTY. SEVERAL YEARS BACK, THERE WAS A RECALL, AND WITHIN THE TIME FRAME OF THAT RECALL, WE HAD 3 WINDOW REGULATORS GO BAD AND GET FIXED. WE JUST HAD THE 4TH WINDOW SLIDE DOWN AND NOW JEEP IS SAYING THE WARRANTY IS NO LONGER IN EFFECT AND THEY WILL NOT FIX IT. IT SHOULDN'T MATTER WHEN THE PROBLEM HAPPENED, A PROBLEM IS A PROBLEM AND IT SHOULDN'T HAVE TO HAPPEN WITHIN A CERTAIN TIME FRAME TO GET IT FIXED. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SAFETY RECALL N46/NHTSA 13V-252 FROM THE NT AND MVSACT IN WHICH MY CHRYSLER DEALER WOULD INSTALL ON MY VEHICLE, AT NOT CHARGE TO ME, AN ORIGINAL EQUIPMENT MANUFACTURER TRAILER HITCH. TO DO SO, THE INSTRUCTIONS INDICATE THAT I WOULD RECEIVE A FOLLOW UP NOTE. SUCH NOTE NEVER ARRIVED, PREVENTING MY DEALER FROM TAKING FURTHER STEPS (THEY SAID THEY NEED THAT SECOND MAIL). I AM CONCERNED ABOUT MY SAFETY. PLEASE ADVISE. *TR

PASSENGER WINDOW FELL INTO DOOR WHEN PASSENGER EXITED VEHICLE AND CLOSED DOOR. CAR WAS NOT TURNED ON AT THE TIME. CAR IS AT JEEP DEALERSHIP IN BATAVIA, OH FOR REPAIR. THIS IS THE 7TH TIME I HAVE HAD A WINDOW REGULATOR/ LIFT PLATE FAIL. SEVENTH!! CHRYSLER ISSUED AN EXTENDED WARRANTY IN 2010 FOR SELECT MODELS OF JEEP LIBERTY VEHICLES THAT EXPIRED IN MARCH 2014. I HAVE FILED A COMPLAINT WITH CHRYSLER. MY WINDOW ISSUES HAVE NOT BEEN RESOLVED! I AM EXHAUSTED FROM NOT ONLY FIGHTING WITH CHRYSLER ABOUT THESE DEFECTIVE PARTS, BUT ALSO FROM THE INCONVENIENCE OF HAVING THESE WINDOWS FAIL. I HAVE DRIVEN FOR HOURS IN THE RAIN WITH A WINDOW OPEN AND I HAVE DRIVEN FOR HOURS AT SUBZERO TEMPS ON AN EXPRESSWAY IN A BLIZZARD WITH A WINDOW OPEN. AND I HAVE HAD TO DRIVE AROUND WITH PLASTIC TAPED TO MY WINDOW (LOOKS HORRENDOUS) AND RISK HAVING PERSONAL AFFECTS STOLEN DUE TO MY INABILITY TO SECURE MY VEHICLE. I EXPECT TIRES AND BRAKES TO WEAR AND HOSE AND BELTS TO FAIL OVER TIME. I DO NOT EXPECT TO PAY TENS OF THOUSANDS OF DOLLARS FOR A VEHICLE THAT HAS FAULTY WINDOWS!! THERE SHOULD HAVE BEEN A RECALL ISSUED AND ALL THESE WINDOWS FIXED CORRECTLY INSTEAD OF MAKING OWNERS SPEND THOUSANDS IN REPAIR BILLS FIXING THE SAME [XXX] WINDOWS OVER AND OVER WITH MORE DEFECTIVE PARTS. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT FUEL SPEWED OUT FROM THE FILLER NECK WHILE THE VEHICLE WAS BEING FUELED. AFTER CLOSING THE FUEL CAP, THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,151.

WHILE DRIVING TO MY DAUGHTER'S SCHOOL ON 08/08, I HEARD A LOUD POP WHILE TURNING ONTO A MAJOR SECONDARY ROAD. THE FRONT END ON PASSENGER SIDE DROPPED ON THE TIRE AND I LOST CONTROL OF THE VEHICLE (THE STEERING WHEEL GOT SHAKY AND WOBBLY) AND I WAS FIGHTING TO MAINTAIN CONTROL OF THE VEHICLE WHICH ALMOST COST ME TO FLIP OVER. I WAS ABLE TO BRING THE VEHICLE TO A STOP IN THE MEDIUM. IN ACCESSING THE DAMAGE, MY FRONT TIRE IS PARTIALLY FLAT, MY FRONT END BUMPER IS LAYING HEAVILY ON THE WHEEL ON THE RIGHT SIDE WHICH IS CAUSING THE TRUCK TO LEAN. THE VEHICLE WAS TOWED TO MY HOME WHERE THE TOW TRUCK DRIVER ASSESS THE BALL JOINT ON THE RIGHT SIDE HAD DISMANTLED. I'M AWARE THERE IS NO RECALL FOR THIS YEAR BUT FROM THE PREVIOUS YEARS, THERE HAS BEEN RECALLS FOR THE SAME PROBLEM EXPERIENCED BY OTHER JEEP DRIVERS. I IMPLORE YOU TO INVESTIGATE THIS PROBLEM BECAUSE I ALMOST LOST MY LIFE ON YESTERDAY AND COULD HAD POSSIBLY HURT OTHERS IN THE PROCESS. I QUITE SURE CHRYSLER INC HAS BEEN RECEIVING COMPLAINTS ABOUT THIS BUT HAS FAILED TO HELP CONSUMERS. BECAUSE OF THIS, I'M WITHOUT A VEHICLE AND HAVE TO FIND OTHER MEANS OF TRANSPORTATION. PLEASE INVESTIGATE THIS BEFORE SOME ONE LOSES HIS OR HER LIFE BEHIND THIS DEFECT. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. AFTER DRIVING THROUGH A CAR WASH, THE CONTACT NOTICED SMOKE EMITTING FROM THE BUMPER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND AN INSPECTOR TO ASSESS THE DAMAGE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE DEALER STATED SEVERAL TIMES THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON MULTIPLE OCCASIONS JEEP WROTE THAT I WOULD RECEIVE A TRAILER HITCH TO ENHANCE SAFETY FROM REAR END COLLISIONS, TO PREVENT THE GAS TANK FROM BLOWING UP. WHEN I TOOL THE LIBERTY IN FOR THE RECALL, ALL THEY PUT ON WAS THE HOLDER FOR THE BALL HITCH. THEY DID NOT PUT ON THE TRAILER HITCH ITSELF. THEY PROVIDED A POORLY COPIED LETTER WHICH INCLUDED THIS PARAGRAPH: "DO NOT ATTEMPT TO TOW WITH THE CAMPAIGN-INSTALLED TRAILER HITCH ASSEMBLY. YOUR VEHICLE WAS NOT EQUIPPED WITH A CHRYSLER OEM TRAILER TOW PACKAGE AND THIS CAMPAIGN-HITCH ASSEMBLY DOES NOT INCLUDE THE NECESSARY WIRING HARNESSES AND/OR OTHER HEAVY DUTY COMPONENTS FOR TOWING." I BELIEVE THIS IS A SLAP IN THE FACE BY CHRYSLER TO ITS CUSTOMERS AND THE NHTSB, SAYING, "YOU CAN MAKE ME DO X, AND WE WILL AGREE, BUT THEN WE WON'T DO X, WE'LL DO X MINUS A AND B". IF IT ISN'T STRONG ENOUGH FOR A SIMPLE TOW, HOW IS IT GOING TO PROTECT ME IN A COLLISION? AND HOW IS PROMISING A TRAILER HITCH, BUT INSTALLING ONLY THE WEAKEST PART OF A TRAILER HITCH, COMPLY WITH THEIR EARLIER WRITTEN PROMISES? I HAVE VOICED THESE CONCERNS TO THE LOCAL DEALER AND TO THEIR CORPORATE OFFICE MANAGING THE RECALL, AND THEY HAVE BEEN DISMISSIVE OF MY QUESTIONS...UPDATED 11/17/14 *BF *TR *JS

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED THE FIRST RECALL AUGUST, 2014. I RECEIVED MANY OTHERS SINCE THEN. CALLED THE LOCAL JEEP DEALER AND WAS TOLD I WAS ON A WAITING LIST. I CALLED FEB., 2015- WAS TOLD 3-4 WEEKS. RECEIVED SAFETY RECALL FROM CHRYSLER RECENTLY INDICATING IF I WAS HAVING PROBLEMS GETTING THE VEHICLE IN TO BE FIXED AND THAT I MAY QUALIFY FOR $100 VISA PREPAID CARD, DUE TO THE WAIT TIME. I AM STILL NOT SCHEDULED TO HAVE FUEL TANK FIXED.

WINDOW FALLING DOWN INSIDE OF DOOR PANEL, I DON'T REMEMBER IF I WAS MOVING OR STATIONARY AT THE TIME. IT HAS HAPPENED IN BOTH INSTANCES. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. UPDATED 9/19/14*CN UPDATED 2/12/2015*JS

ON THIS DATE I WAS DRIVING DOWN HWY 97 AT 60MPH. THE RIGHT SIDE REAR WINDOW FELL DOWN. THIS IS THE 3RD WINDOW OUT OF 4 THAT THIS HAS HAPPENED TO. THE DEALER, DAMSKOV AUTO IN OMAK, WA. FIXED THE LEFT REAR FOR FREE. WHEN THE DRIVERS SIDE WINDOW FELL, THEY SAID IT WAS NOT COVERED UNDER THE RECALL. NOW MY 3RD ONE WAS JUST INSPECTED AND AN ESTIMATE GIVEN ($391) TO REPAIR IT ALSO. WITH 2 CAR SEATS IN THE REAR, THIS IS A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO ACCEPT RESPONSIBILITY FOR. IVE NOTIFIED JEEP 3 TIMES AND THEY STILL REFUSE TO REPAIR THIS.THERE IS A RECALL ON THIS JEEP FOR THE WINDOWS, HOWEVER THEY SAY NOT THIS EXACT PART THAT KEEPS BREAKING. PLEASE HELP ME. THE COST IS EXORBITANT FOR AN ISSUE THAT THEY ARE AWARE OF. THANK YOU FOR YOUR TIME. *TR

2007 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL NOTICE FIVE MONTHS AGO. WHEN SHE CALLED THE DEALER, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE, AND THEY WOULD NOT PUT HER ON A LIST.

THE UPPER MOUNTING NUT FOR THE RIGHT REAR PASSENGER SEAT BEAT SHOULDER LOOP IS PRONE TO SHEAR OFF THE MOUNTING PLATE THE NUT IS WELDED TO INSIDE THE C-PILLAR. THIS CAN HAPPEN ANYTIME THE UPPER SEAT BELT LOOP IS SERVICED. I HAD THIS HAPPEN TO MY VEHICLE WHEN INSTALLING THE MOPAR TRAILER TOW WIRE HARNESS. THE INSTALL OF THE WIRE HARNESS CALLS FOR THE REMOVAL OF THE RIGHT REAR INTERNAL TRIM PANEL AND THE UPPER RIGHT REAR PASSENGER SEAT BELT MOUNT. TO REMOVAL THE UPPER SEAT BELT BOLT I HAD USED A T47 BIT SOCKET ON 3/8" RATCHET HANDLE. WHILE REMOVING THE SEAT BELT BOLT, THE BOLT STARTED TO SPIN FREELY AND NOT BE ABLE TO BE REMOVED. I HAD TAKEN THE VEHICLE TO A MECHANIC FOR ADVICE AND THEY SAID TAKE IT TO A BODY SHOP. ABRA AUTO BODY IN MADISON, WI HAD PLACED A CAMERA INSIDE THE RIGHT REAR C-PILLER TO FIND THE REASON FOR THE BOLT SPINNING FREELY. ABRA HAD FOUND THAT THE INTERNAL SEAT BELT NUT HAD BROKEN FREE FROM WELDS THAT HOLD THE NUT TO THE RIGHT REAR C-PILLAR. THAT FACT THAT I WAS ABLE TO HAVE THIS SEAT BELT BOLT NUT BREAK FROM ITS WELDS WITH JUST SMALL HAND TOOLS CONCERNS ME THAT THE ENTIRE JEEP LIBERTY FLEET IS PRONE TO REAR PASSENGER SEAT BELT MOUNT POINT FAILURES DURING A CRASH. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

WE RECEIVED A RECALL NOTICE APPROXIMATELY 4 MONTHS AGO FOR THE LIBERTY. THE STATED OUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL TANK LEAK DURING REAR END COLLISIONS. THE DEALER IS SUPPOSE TO INSTALL AN (OME) TRAILER HITCH. WE CALLED THE DEALER OVER A MONTH AGO AND THE PART IS NOT AVAILABLE. IF CHRYSLER KNOWS OF A HAZARD AND ISSUES A RECALL THEY SHOULD HAVE THE PART AVAILABLE. WE THINK THAT OVER 4 MONTHS IS A REASONABLE AMOUNT OF TIME TO WAIT TO HAVE PART AVAILABLE. *TR

WINDOW WOULD NOT GO BACK UP. THE DEALER TOLD ME IT WAS THE WINDOW REGULATOR CABLE, IT BROKE, AND THE WINDOW REGULATOR WOULD HAVE TO BE REPLACE, BUT IT NOT COVERED BY WARRANTY. IT IS TAPED UP UNTIL I CAN A AFFORD THE REPLACEMENT $450 + LABOR. UNREAL. IT SHOULD BE COVERED. ITS THE FIRST TIME IT HAPPENED AND I HOPE THE LAST FOR ME. *TR

MY JEEP LIBERTY HAS A SAFETY RECALL (N46/NHTSA 13V-252) RELATIVE TO THE FUEL TANK LEAKING. A NUMBER OF MONTHS AGO, I VISITED MY LOCAL DEALER, IN ORDER TO FIND OUT WHEN THE REPAIRS WOULD BE MADE. I WAS TOLD THAT THEY DON'T HAVE THE PARTS TO MAKE THE FIX, AND THAT THEY WILL CALL ME, THAT I SHOULDN'T CALL THEM. TODAY I CALLED THE CHRYSLER RECALL CENTER, AND WAS TOLD THAT THEY DON'T HAVE THE PARTS TO MAKE THE FIX. ISN'T THERE A TIME LIMIT FOR MAKING DEFECT REPAIRS? MY JEEP IS ALREADY 7 YEARS OLD. IF CHRYSLER WAITS ANOTHER 7 YEARS, I' M SURE THEY WILL NEED FEW IF ANY PARTS TO MAKE REPAIRS. I WANT MY JEEP REPAIRED, BEFORE IT GETS REAR ENDED, AND CATCHES FIRE WITH ME IN IT!!!!! *TR

TL* THE CONTACT OWNS 2007 JEEP LIBERTY. THE CONTACT STATED RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, AND STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER STATED THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. THE VIN WAS NOT AVAILABLE.

BOTH REAR WINDOW REGULATORS IN MY 2007 JEEP LIBERTY SPORT HAVE FAILED, AND I HAVE ONLY OWNED THIS JEEP FOR 5 MONTHS. *TR

AUTO WOULD NOT START. STEERING COLUMN ASSEMBLY HAD TO BE REPLACED. THERE IS A KIT MADE TO FIX BUT WAS UNRELIABLE. OTHER YEARS OFFICIAL RECALL WAS 2011. PEOPLE WITH 2002, 2005, 2007 HAD SAME PROBLEM. CHRYSLER ASSUMED NO RESPONSIBLY, WOULD NOT RE IMBURSE ME FOR THE FIX. NEED HELP IN HAVING CHRYSLER ASSUME RESPONSIBILITY. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED SHE HAD RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, AND STRUCTURE) THE REASONABLE AMOUNT OF TIME HAD EXCEEDED TO REPAIR THIS DEFECT. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE DELAY AND STATED THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAS NOT EXHIBITED THE FAILURE.THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

I HAVE HAD THE EXACT SAME PROBLEM AS NHTSA ID # 10615513. MY WINDOW WENT DOWN AND WOULDN'T GO BACK UP. WHEN I ORIGINALLY PURCHASED THIS VEHICLE, I HAD TAKEN IT BACK FOR A PROBLEM W/THAT WINDOW, BUT THEY SAID THEY FOUND NO PROBLEM. I ENDED UP HAVING TO GO PAY OUT OF POCKET FOR AN ENTIRE NEW WINDOW SYSTEM, SO I COULD GET THE WINDOW TO ROLL UP. I DO BELIEVE THIS SEEMS TO BE A RECURRING PROBLEM SINCE OTHERS HAVE COMPLAINED ALSO. *TR

2007 JEEP LIBERTY - POWER WINDOW REGULATOR FAILURE: JUNE 3 - 2014 - THE RIGHT FRONT POWER WINDOW REGULATOR FAILED AND BECAME INOPERABLE. ON JULY 10, 2014, THE RIGHT REAR POWER WINDOW REGULATOR FAILED, AND THE WINDOW ROLLED DOWN ON ITS OWN WHILE MY DAUGHTER WAS OPERATING THE VEHICLE AT HIGHWAY SPEED. THE WINDOW BECAME INOPERABLE AND COULD NOT BE ROLLED BACK UP. IN THE SERVICE TECH'S REPORT, THE WINDOW REGULATOR "CAME APART." CHRYSLER-JEEP HAD EXTENDED THE WARRANTY ON THIS PART TO SEVEN YEARS FROM SERVICE DATE THROUGH MARCH 7, 2014 OR ONE MILLION MILES, WHICHEVER CAME FIRST. THEREFORE THEY REFUSE TO COVER THE REPAIR COST UNDER WARRANTY. I AM SENDING THIS REPORT BECAUSE I BELIEVE THESE TWO INCIDENTS HAVE IDENTIFIED AN IMPORTANT SAFETY ISSUE. BECAUSE THE FAILURE CAUSES THE WINDOW TO ROLL DOWN ON ITS OWN AND BECOME INOPERABLE, IF IT DOES SO AT HIGHWAY SPEED OR IN INCLEMENT CONDITIONS THIS COULD PRESENT A SAFETY HAZARD. ALSO THE FACT THAT TWO DIFFERENT WINDOW REGULATORS ON THE SAME VEHICLE FAILED IN CONSECUTIVE MONTHS ROUGHLY ONE MONTH APART INDICATES TO ME THAT THERE MAY BE A SYSTEMIC PROBLEM WITH THIS PART, AND ALL SUCH PARTS SHOULD BE INVESTIGATED. *JS

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND PROGRESSED TO WHERE IT WAS ILLUMINATED AT ALL TIMES WHEN OPERATING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

TL - THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACTS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000, FUEL SYSTEM, GASOLINE , STRUCTURE. THE CONTACT STATED WHILE APPROACHING A TRAFFIC LIGHT A VEHICLE CRASHED INTO THE REAR OF THE CONTACTS VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 92,000. RK..UPDATED 10/06/14 *BF

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S HEATED SEAT BECAME OVERHEATED AND MELTED THE SEAT. THE CONTACT SUSTAINED A BURN INJURY TO THE BACK DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 10/8/14*CN UPDATED 3/23/2015 *JS

I AND MY SON WERE TRAVELING APPROXIMATELY 40 MILES PER HOUR WHEN A CAR PULLED IN FRONT OF US. MY SON APPLIED THE BRAKES BUT HIT THE CAR IN THE DRIVER'S DOOR. FAIRLY SIGNIFICANT DAMAGE TO OUR JEEP - AND NON OF THE AIR BAGS DEPLOYED. HAVE PICTURES I'D LIKE TO SEND. *TR

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HAD BEEN IN CONTACT WITH CHRYSLER AND LOCAL JEEP DEALER SINCE SEPTEMBER 2013 CONCERNING INSTALLATION OF TRAILER HITCH TO MINIMIZE REAR-END COLLISION AND POTENTIAL EXPLOSIONS ON MY JEEP 2007 LIBERTY. IN APRIL 2014 HAD TRAILER HITCH INSTALLED BY PRIVATE COMPANY THEN SUBSEQUENTLY SENT INVOICE FOR HITCH TO CHRYSLER REQUESTING REIMBURSEMENT FOR HITCH AND INSTALLATION. ON FRIDAY, MAY 16, 2014 RECEIVED CALL FROM CHRYSLER REPRESENTATIVE STATING THAT THE HITCH INSTALLED DID NOT QUALIFY FOR REIMBURSEMENT. PER REPRESENTATIVE THE HITCH HAD TO BE AN OMG VS. THE HITCH INSTALLED BY PRIVATE PROFESSIONALS. VERY DISAPPOINTED WITH CHRYSLER AND APPEARS THEY HAVE NO DESIRE TO MINIMIZE POTENTIAL DANGERS IN THEIR VEHICLES EVEN WHEN A PURCHASER TAKES THE INITIATIVE TO RESOLVE THE ISSUE. *JS

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE HAD A RECALL OVER YEAR AGO, WE HAVE CALLED GLADSTONE DODGE 5610 N OAK, KANSAS CITY MO. 816-455-3500. THEY TELL US CHRYSLER HAS NOT SENT THEM THE PARTS. WOULD LIKE TO KNOW WHEN WE CAN GET FUELTANK FIXED. THERE IS NO INCIDENT, THIS IS A RECALL. *TR

ON 7/2/2013 I BOUGHT TWO TIRES:GOODYEAR P235/65R17 103H AMAX AT SAM'S CLUB, AND OTHER TWO ON 4/16/2013.AFTER DRIVING LESS THAT 5,000 MILES ON THESE TIRES, COMING ON I95 AT NIGHT AT A SPEED OF 65 MILES MY TIRE PRESSURE LIGHT CAME ON AND TWO MINUTES LATER MY CRV JEEP LIBERTY 2007 STARTED TO ZIGZAG. AFTER GAINING CONTROL OF THE CAR I STOP TO THE RIGHT OF THE HWY AND TO MY DISBELIEF MY RIGHT REAR TIRE HAD DETREAD COMPLETELY. I FEEL MY LIFE WAS SPARED, THAT IS THE REASON FOR MY COMPLAINT. WHEN I SEARCH FOR OTHER INFORMATION I FOUND IN HERE THAT THERE ARE OTHERS THAT HAVE HAD SIMILAR PROBLEMS WITH THESE TIRES. I WILL BE CONTACTING GOODYEAR. BUT WANT THAT THIS AGENCY LOOK INTO THIS MATTER. *TR

REAR STRUCTURE REINFORCEMENT. I FINALLY WAS ABLE TO TALK TO SOMEONE ON THE PHONE ABOUT GETTING THE OEM TRAILER HITCH TO FIX THE SAFETY RECALL, IT HAS BEEN OVER A MONTH, CHRYSLER JEEP DODGE OF SPRING HAS NOT CALLED ME BACK ABOUT WHEN THE PART WILL COME IN (AFTER I ORDERED IT) AND I CANNOT GET AHOLD OF ANYONE AT THE DEALERSHIP. *TR

WAS A RECALL NOTICE ISSUED FOR JEEP 2007 LIBERTY? NO ONE AT THE DEALERS KNOWS ANYTHING ABOUT IT. *TT

TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS REFUELED, THE FUEL TANK WOULD OVERFLOW. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SAME FAILURES LISTED IN RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE FUEL CAP AND EVAPORATOR HARD LINE AT THE FIREWALL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,794. UPDATED 4/20/15*CN UPDATED 9/21/2017*CN