NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Jeep Liberty. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
CAR WOULD NOT START, DEALER SAYS IT'S A DEFECTIVE TIPM. *TR
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THE SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 78,863.
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT WHILE COMING TO A STOP, SMOKE AND FLAMES EMITTED FROM THE ENGINE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
THE JEEP LIBERTY HAD AN OPTION CALLED THE SKY-SLIDER ROOF. I HAVE SEEN MANY, MANY PROBLEMS WITH THE ROOF AND I AM POSITIVE THAT CHRYSLER CORPORATION IS WELL AWARE OF THE DEFECT WITH THIS SKY-SLIDER ROOF THAT MALFUNCTIONS, LOCKS AND WILL NOT WORK. OUR ROOF WAS STUCK CLOSED AND TAKEN TO A JEEP DEALERSHIP FOR REPAIR. THEY HAD TO BREAK A PART TO CHECK WHAT NEEDED REPAIR. IT TURNS OUT THAT OUR EXTENDED WARRANTY EXPIRED AT 75,000 MILES, BUT DUE TO THE WEATHER, THIS ROOF CANNOT BE OPENED, ACCORDING TO THE OWNERS MANUAL UNLESS THE TEMPERATURE IS BELOW 40 DEGREES F. WITH THAT, WE COULD NOT GET THE JEEP IN TO BE LOOKED AT UNTIL APRIL, THUS THE VEHICLE AT TIME OF INSPECTION OF THE ROOF WAS AT 75,249 MILES, OVER THE WARRANTY. THEY COULD NOT REPAIR AT THIS TIME AND NOW I HAD TO TAPE THE ROOF CLOSED SO IT DOES NOT OPEN WHILE DRIVING OR LEAK IF RAINING. FROM RESEARCH ON THE SKY-SLIDER ROOF PROBLEMS ON THE INTERNET, I HAVE FOUND THAT I AM NOT THE ONLY, BUT ONE OF HUNDREDS IF NOT THOUSADS THAT HAVE THIS PROBLEM THAT CHRYSLER WOULD NOT GIVE ANY MONITARY ASSISTANCE IN THE REPAIR THAT WILL COST APPROXIMATELY $3,000 TO REPAIR. PLEASE ASSIST IN HAVING CHRYSLER CORPORATION RECALL OR REFUND ALL OWNERS OF THIS SKY-SLIDER ROOF WHO HAVE HAD THE REPAIRS COMPLETED.
WHILE DRIVING ON I-696 IN MICHIGAN AT 70 MPH WITH MY WIFE AND ANOTHER PERSON, SUDDENLY MY CAR STARTED TO WOBBLE AS IF I HAD A FLAT TIRE. I SLOWED DOWN THE VEHICLE AND EXITED THE HIGHWAY AT THE FIRST OFF-RAMP. I WAS PUZZLED BECAUSE THE TIRES WERE PURCHASED ONLY A YEAR AGO. PULLED INTO A GAS STATION AND DISCOVERED THAT MY REAR PASSENGER TIRE WAS FLAT AND THAT THE AIR VALVE WAS MISSING. THIS WAS MEMORIAL DAY WEEKEND. AAA ROADSIDE SERVICE CHANGED THE TIRE. THE DAY AFTER MEMORIAL DAY I TOOK THE JEEP INTO THE TIRE REPAIR STORE. I NEEDED A NEW TIRE AND A NEW AIR SENSOR VALVE STEM FOR THE WHEEL. UPON INSPECTION BY THE STORE, IT WAS DISCOVERED THAT THE OTHER 3 VALVE STEMS WERE CRACKED AND NEEDED REPLACING ALSO. THESE AIR SENSOR VALVE STEMS ARE PART OF THE JEEP WHEEL AND IN MY OPINION ARE DEFECTIVE. THEY SHOULD BE GOOD FOR MORE THAN 5 YEARS. I SHOULD, AT THE VERY LEAST, BE REIMBURSED THE MONEY THAT I HAD TO SPEND TO MAKE MY JEEP SAFE AND DRIVABLE AGAIN, INCLUDING THE NEW TIRE. *TR
THE SLIDER ROOF WHICH WORKED GREAT IN THE FALL OF 2013 WOULD NOT WORK. NO NOISE, NO MOVEMENT, NOTHING. LIKE IT WAS NOT GETTING POWER. TOOK IT TO MY MECHANIC AND HE SAID ALL THE MOTORS WERE WORKING WHEN HE JUMPED THEM SO HE THOUGHT IT WAS A COMPUTER PROBLEM. JEEP WANTED $1800 TO FIX THE PROBLEM. SEEMS LIKE THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM. WHY HAS A RECALL NOT BEEN FORCED TO ADDRESS THIS ISSUE?
FUEL INLET CHECK VALVE IN GAS TANK FAILS, RESULTING IN FILL FLOW BACK OUT OF THE TANK WHEN FILLING VEHICLE WITH GASOLINE. THERE IS NO INDICATION WHEN THIS VALVE FAILS EXCEPT WHEN FILLING THE VEHICLE, GAS COMES SHOOTING OUT, POURING ALL OVER THE VEHICLE AND THE GROUND. THIS CAUSES A RISK FOR FIRE AND IS AN ENVIRONMENTAL HAZARD. UNSUSPECTING CONSUMERS MAY BE COVERED IN GASOLINE IF THEY ARE STANDING NEXT TO THE VEHICLE AT THE TIME OF FAILURE. *TR
ENGINE SUDDENLY STARTED RUNNING EXTREMELY ROUGH, AND MAKING LOUD NOISES. IMMEDIATELY PULLED OVER AND TURNED ENGINE OFF. WAITED A FEW MINUTES AND ATTEMPTED TO RESTART ENGINE, BUT AGAIN IT MADE LOUD NOISE AND WOULDN'T TURN OVER. HAD IT TOWED TO OUR MECHANIC. HE TOLD US ROCKER ARM JAMMED, LIFTER AND CAMSHAFT TOASTED, AND HEAD BLEW, AND MORE THAN ONE CYLINDER IS INVOLVED. HE ALSO TOLD US THIS IS THE THIRD LIBERTY ENGINE HE'S HAD TO REPLACE FOR CUSTOMERS IN THE PAST FEW YEARS - AND THAT'S IN A COMMUNITY OF LESS THAN 250,000 PEOPLE.WHEN I GOOGLED THE ISSUE I FOUND MANY LIBERTY ENGINE FAILURES REPORTED ON SEVERAL BLOGS - EDMUNDS, CARTALK, ALLPAR, TOPIX, ASK, ETC., BUT NOT ON THE NHTSA SITE. DON'T KNOW WHY PEOPLE DON'T LODGE COMPLAINTS HERE FIRST! REGARDLESS, WE'RE NOW LOOKING AT ~$4000 REPAIR/REPLACEMENT ON A WELL-MAINTAINED VEHICLE WITH LESS THAN 55K MILES ON IT. WE WENT TO OUR LOCAL JEEP DEALER, WHO TOLD US THE JEEP LIFETIME POWER TRAIN WARRANTY DOESN'T COVER THE DAMAGE AS WE'RE THE SECOND OWNER. THIS IS RIDICULOUS. THERE IS OBVIOUSLY A DESIGN FLAW IN THE 3.7L ENGINES THAT CAUSES THEM TO BLOW, AND CHRYSLER/JEEP MUST BE AWARE OF IT, AND SHOULD REPLACE THE FAILED ENGINES. IF THE ENGINE HAD BLOWN AT FREEWAY SPEEDS IT COULD HAVE EASILY CAUSED A DANGEROUS SAFETY ISSUE RESULTING IN A CRASH. NHTSA NEEDS TO INVESTIGATE THESE ENGINE FAILURES! *TR
VARIABLE TIMES, VARIABLE SPEEDS, WHEN OCCUPANT IN FRONT PASSENGER SEAT, THE AIR-BAG WARNING LIGHT ON THE DASH ILLUMINATES. CAUSE UNKNOWN. IMPLICATIONS UNKNOWN. *TR
LIFT GATE HYDRAULICS RUSTING. *TR
FLAT TIRE ON HIGHWAY WAS CAUSED BY VALVE STEM CORROSION AT 28,000 MILES. *TR
EACH AND EVERY TIME I FILL UP MY JEEP WHEN THE GASOLINE AUTOMATIC PUMP DISPENSER SHUTS OFF I GET SPLASHED WITH GAS AND IT GOES ALL OVER ME AND MY VEHICLE. THIS IS A SAFETY PROBLEM THAT JEEP SHOULD FIX. THERE ARE SAFETY BULLETINS OUT ON THIS PROBLEM ON SEVERAL MODELS OF JEEPS. *TR
THE DEFROSTER ON THESE MODELS ARE CENTERED ON THE DASHBOARD AND DO NOT EXTEND FAR ENOUGH TO THE LEFT AND RIGHT TO PREVENT ICING OF THE WINDSHIELD AND WIPERS, WHICH CAUSES VISIBILITY ISSUES. IT HAS BEEN AN ISSUE SINCE NEW, AND THE DEALER SAYS IT IS A CHARACTERISTIC OF THE VEHICLE. SOME TYPE OF ADAPTER TO DIRECT MORE OF THE DEFROST TO THE EDGES OF THE WINDSHIELD WOULD BE HELPFUL. *TR
WHILE DRIVING 55 MPH DOWN A BUSY ROAD, MY LIBERTY'S ENGINE SHUT DOWN WITHOUT WARNING. NO WARNING LIGHTS LIT UP ON THE DASH, OIL WAS FULL, AND IT WAS RUNNING GREAT JUST BEFORE THE FAILURE. UPON INSPECTION AT A CHRYSLER DEALER IT WAS DETERMINED THAT THE #5 VALVE FAILED CAUSING THE ENGINE TO SEIZE IMMEDIATELY. COST TO REPLACE THE ENGINE WAS $6971.00. CHRYSLER NOR MOPAR WILL ADMIT THAT THERE IS A PROBLEM WITH THESE ENGINES, YET THERE WAS NOTHING I COULD HAVE DONE TO PREVENT THE ENGINE FROM SEIZING AT 81,152 MILES. LUCKILY I WAS ABLE TO GET IT OFF THE ROAD AND STOPPED BEFORE I WAS HIT BY ANOTHER VEHICLE. LIBERTY WAS 1, 152 MILES OVER THE POWER TRAIN WARRANTY. *TR
I INSERT THE PUMP NOZZLE AND SET THE AUTO SHUT OFF. WHEN THE PUMP CLICKS OFF, GAS BUBBLES OVER AND FLOWS OUT NO MATTER IF THE PUMP HANDLE IS LOCKED OR I'M MANUALLY PUMPING, AT MULTIPLE GAS STATIONS I HAVE EXPERIENCED OVERFLOW. IT RUNS DOWN THE SIDE OF THE CAR AND ALL OVER THE GROUND. IT HAS HAPPENED NUMEROUS TIMES. IT SEEMS DANGEROUS, BECAUSE THIS COULD BE A FIRE HAZARD, AND IS AN ENVIRONMENTAL HAZARD . I TRY TO PUMP AS SLOW AS POSSIBLE WHEN I KNOW IT IS NEAR FULL, BUT STILL GET GAS COMING OUT EVERY TIME THAT I LET IT GO UNTIL THE PUMP STOPS. THIS IS OBVIOUSLY A PROBLEM THAT THE MANUFACTURER SHOULD BE FIXING. *TR
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT WAS REFUELING THE VEHICLE WHEN FUEL SPEWED FROM THE FILLER NECK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 42000.
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. WHILE DRIVING AT 50 MPH, THE SKY SLIDER ROOF FAILED TO AUTOMATICALLY CLOSE. THE CONTACT HAD TO MANUALLY CLOSE THE SLIDER. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
THE SKY SKYDER WOULDN'T OPEN ANYMORE. I CAN'T AFFORD TO FIX IT AND JEEP DID NOT CARE TO HELP. THERE ARE THOUSANDS OF COMPLAINTS AND I DO NOT KNOW WHY IT IS NOT IN RECALL!
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT ALL OF THE VALVE STEM SENSORS WERE CORRODED AND CAUSING THE TIRE TO DEFLATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE REPAIR SHOP WHERE THEY REPLACED THE VALVE STEM WITH RUBBER ONES IN ORDER TO PREVENT THE FAILURE FROM HAPPENING AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 127,000.
WENT I BOUGHT MY JEEP 5 MONTHS AGO I WAS TOLD NEW TIRES WERE PUT ON MY CAR, HOWEVER MY LOW TIRE LIGHT KEEPS GOING ON....I CHECKED OVER AND OVER THE PRESSURE IN TIRES WAS ALL GOOD, EVEN HAD GARAGE CHECK THEM THEY FOUND NOTHING. SO WHEN I TOOK THE JEEP BACK TO THE DEALER THEY TOOK ME THERE WAS A SMALL LEAK IN THE ONE TIRE, THAT THE TIRE PRESSURE CENSOR WAS BAD IN ALL THE JEEP LIBERTY'S THEY FIXED THE PROBLEM IN THE NEXT MODEL BUT DIDN'T RECALL THIS ONE. THEY WANT ME TO PAY $80.00 PER TIRE TO FIX THE PROBLEM. I CAN'T AFFORD THIS AND I ALSO DON'T THINK I SHOULD HAVE TO PAY FOR IT THE MANUFACTURE OR THE DEALERSHIP SHOULD PAY, BUT THEY SAID THEY WILL NOT. 80 X'S 4 = $320.00. FOR MOST PEOPLE TO JUST COME UP WITH THAT IS IMPOSSIBLE. AND IN THIS CASE NOT RIGHT. *TR
APPROXIMATELY JUNE 30, 2013, I WAS DRIVING ON AN INTERSTATE AT 65 MPH WHEN THE LOW TIRE PRESSURE LIGHT CAME ON. I MANAGED TO CROSS 2 LANES AND GET TO THE SIDE OF THE ROAD TO DISCOVER MY FRONT DRIVER'S SIDE TIRE WAS FLAT. THE CAUSE OF THE FLAT WAS A BROKEN VALVE STEM. THESE ARE THE ALUMINUM VALVE STEMS USED IN THE TIRE PRESSURE MONITORING SYSTEM. I HAD IT REPLACED. ON NOVEMBER 22, 2013, ONLY 5 MONTHS LATER, WHILE TRAVELING AT A HIGH RATE OF SPEED AGAIN, 65 MPH, ANOTHER OF THE ALUMINUM VALVE STEMS BROKE. I DID KEEP SOME OF THE PIECES THAT I FOUND. UNFORTUNATELY I HAD TO TRAVEL APPROXIMATELY 1 MILE ON THE TIRE THAT QUICKLY WENT FLAT. THERE ARE ONLY 52,000 MILES ON THE VEHICLE. THESE ARE THE ORIGINAL VALVE STEMS THAT CAME ON THE VEHICLE. *TR
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT REGAINED CONTROL AND MOVED THE VEHICLE OFF THE ROADWAY WHERE HE NOTICED THAT THE FRONT DRIVER'S SIDE TIRE HAD FAILED. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION AND THEY STATED THAT THE VALVE STEM WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
STEM VALVES ARE DEFECTIVE. THE SKY SLIDER STOPPED WORKING. I CONTACTED CHRYSLER AND THEY DID NOT WANT TO HELP. IF YOU SEARCH OR THE REVIEWS EVERYONE HAS THE SAME ISSUES. THEREFORE, THEY SHOULD TAKE RESPONSIBILITY FOR THEIR DEFECTIVE MECHANISMS OR THE LAW SHOULD GET INVOLVED AND MAKE THEM FIX THESE ISSUES.
I HAVE HAD MY JEEP SINCE IT WAS NEW. IN THE BEGINNING MY RADIO WOULD CUT OFF OR LOCK UP AND I HAD IT TESTED AND NOTHING WAS FOUND. THEN MY ESPOFF, 4WD, SERVICE, 4 WD LOW LIGHT WOULD COME ON AND GO OFF. I TOOK IT IN AND WAS NOT CHARGED BECAUSE NOTING SHOWED UP. BUT THE MECHANIC SAID HE HAD HEARD OF OTHERS HAD THE SAME COMPLAINT. THEN WHILE I WAS DRIVING AT NIGHT AT APPROXIMATELY 65 MPH I STARTED TO ROLL MY WINDOW UP AND THE LIFT GATE LIGHT CAME ON AND ALL THE LIGHTS INSIDE THE VEHICLE CAME ON AND I COULD NOT ADJUST OR TURN THEM OFF. THIS HAS HAPPENED NOW 3 TIMES AND IT IS A DEFINITE SAFETY CONCERN WHEN ALL THE LIGHTS AND A VEHICLE COMES ON WHILE DRIVING AT NIGHT. *TR
THE BODY HAS A NOTICEABLE LEAN TO THE DRIVER SIDE. THE DRIVER SIDE IS ONE INCH LOWER THAN THE PASSENGER SIDE. I HAD NEW SHOCKS AND STRUTS INSTALLED THINKING THAT THIS WOULD BRING THE BODY BACK TO A LEVEL POSITION. I ALSO REMOVED ALL EXTRA GEAR FROM THE VEHICLE TO ELIMINATE THE POSSIBILITY OF EXTRA WEIGHT, BUT THE VEHICLE STILL HAS THE SAME AMOUNT OF LEAN TO THE DRIVER SIDE. THE MEASUREMENTS ARE TAKEN ON LEVEL GROUND. THE MEASUREMENTS ARE TAKEN FROM THE GROUND TO THE WHEEL WELL LIP THROUGH THE CENTER LINE OF THE WHEEL. THE DRIVER SIDE, FRONT AND REAR IS ONE INCH LOWER THAN THE PASSENGER SIDE FRONT AND REAR. *TR
EACH AND EVERY TIME I FILL UP MY JEEP WHEN THE GASOLINE AUTOMATIC PUMP DISPENSER SHUTS OFF I GET SPLASHED WITH GAS AND IT GOES ALL OVER ME AND MY VEHIICLE. I CALLED LOCAL JEEP DEALER AND THEY WANT TO PUT NEW GAS TANK IN AT MY EXPENSE!!! *TR
I'M HAVING THE SAME PROBLEM AS MOST OF EVERYONE ELSE WHEN FILLING UP WITH GAS. IT'S HAPPENED A FEW TIMES, I THOUGHT THAT IT WAS THE PUMP OR GAS STATION, BUT NOW REALIZED IT IS THE CAR. IT HAPPENED TODAY WHICH WAS THE WORST INCIDENT YET, GASOLINE SPILLING ALL OVER THE CAR, CAUSING ME TO CHECK ONLINE IF THIS WAS NORMAL. WE ALSO HAVE A 2008 AND RECEIVED A NOTICE TO GO TO DEALERSHIP FOR REPAIR, BUT WHAT ABOUT MY 2009??? *TR
IN 2009 I PURCHASED A JEEP LIBERTY (2009), FOR THE PAST SEVERAL MONTHS MY CAR WAS MAKING A STRANGE NOISE. I'VE HAD A DIAGNOSTIC TEST DONE ON MY VEHICLE (CAME BACK FINE), OIL CHANGES, ENGINE FLUSHED, FILERS, TRANSMISSION CHECKED, ALL FLUIDS THE HOLE NINE YARDS. STILL I COULD HERE THIS NOISE. IN JANUARY OF 2013, WE'VE HAD TO REPLACE BALL BEARINGS, THE SUN ROOF JAMMED, I PUT IN MY BACK TAIL LIGHTS 3TIMES KEEP BLOWING OUT, THE DOOR LOCKS STARTED TO JAM. ON MARCH 5, 2013, . I WAS DRIVING ON THE FREEWAY AND THE ENGINE LIGHT CAME ON, THE CAR JERKED AS I CONTINUED, THEN IT SLOWED DOWN AND THIS LOAD NOISE STARTED COMING FROM UNDER THE HOOD OF MY TRUCK. I GOT OVER INTO THE FAR RIGHT LANE AND TOLD MY WIFE THAT THE CAR STARTED TO GO SLOW BY IT SELF. AS I CAME INTO A PARKING LOT AND WANTED TO PARK MY TRUCK IT JERK AGAIN, AS I BEGAN TO PARK MY REVERSE WENT OUT, SO I HAD TO PARK IN SUCH AWAY THAT I DID NOT HAVE TO USE MY REVERSE TO GET OUT OF A PARKING SPOT. I WAS TAKING MY WIFE TO A JOB INTERVIEW WITH THE SECRETARY OF STATES OFFICE ( WHAT ARE THE ODDS THAT HAPPENING TO SOMEONE). MY WIFE WENT TO INTERVIEW WE TOOK THE SERVICE DRIVE AND SOME BACK STREETS TO GET TO OUR HOME. I GOT UP THE NEXT DAY TO TAKE IT TO THE SHOP AND THE HOLD TRANSMISSION HAD GONE OUT AND ALL THE FLUIDS WERE IN OUR DRIVEWAY. I DON'T HAVE 100,000 MILES ON THE TRUCK NOR IS THIS TRUCK FIVE OR TEN YEARS OLD. WHY ARE ALL THESE THINGS HAPPENING , THIS TRUCK JUST TURN4YRS OLD? WE BROUGHT THIS TRUCK 03/03/2009. SOMEONE PLEASE TELL ME HOW YOUR TRANSMISSION JUST DIE AND WE'VE NEVER HAD AN ACCIDENT, JUST THE USUAL MAINTENANCE ON THE TRUCK. THE DEALERSHIP SAID I DID NOT PURCHASE THE POWERTRAIN WARRANTY (100,000ML/10YRS.) TO REPAIR, WILL COST ME $5,000.00 TO GET A NEW TRANSMISSION . MY JOB PUT US ON 30HRS A WEEK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
IN JUNE 2011, THE REAR LIFT GATE WOULD NOT UNLOCK ON MY 09 JEEP LIBERTY SPORT. THE DEALERSHIP REPLACED THE REAR LIFT GATE LATCH AS WELL AS BOTH IGNITION KEYS UNDER WARRANTY. THOUGHT THE PROBLEM WAS RESOLVED BUT IN FEBRUARY 2013, 1 1/2 YEARS LATER HAD THE SAME FAILURE WITH THE REAR LIFT GATE NOT UNLOCKING ON THE SAME VEHICLE. THE DEALERSHIP AGAIN REPLACED THE PREVIOUSLY INSTALLED REAR LIFT GATE LATCH AS WELL AS THE REAR GLASS WINDOW WEATHER STRIPPING DUE TO THE FACT THAT THE WEATHER STRIPPING JOINT HAD SIGNS OF RUST STAINS (PREMATURE FAILURE). THE FIX TO PREVENT WATER LEAKING THROUGH THE UPPER GLASS WINDOW LATCH POCKET TO THE REAR LIFT GATE LATCH, WHICH HAD SHORTED OUT AGAIN WAS TO OFFSET THE WEATHER STRIPPING JOINT 6" VERTICALLY AWAY FROM THE UPPER GLASS WINDOW LATCH POCKET SO THAT ANY WATER COULD NOT ENTER THE INNER REAR LIFT GATE. THE NON-WARRANTY REPAIR FOR THIS PROBLEM IS APPROXIMATELY $400.00. ROUTINE MAINTENANCE INSPECTION FOR ANY WEATHER STRIPPING IS NOT IN YOUR VEHICLE OPERATION AND MAINTENANCE MANUAL BUT I WOULD HIGHLY RECOMMEND THAT YOU PERIODICALLY CHECK ALL DOORS AND LIFT GATES SEALS AND WEATHER STRIPPING FOR SIGNS OF WEAR OR PREMATURE FAILURES OR YOU WILL BE REPLACING INTERNAL COMPONENTS DUE TO WATER DAMAGE. *TR
HEAD ON ACCIDENT, LEFT SIDE OF BOTH VEHICLES. VEHICLE 1 WAS TOTALED - NO AIRBAG DEPLOYMENT. *TR
FOR THE LAST 2 TIMES WHEN I FEEL UP MY JEEP THE GAS WILL SPILL BACK OUT ALL OVER ME AND THE JEEP. CHRYSLER SAYS I NEED A NEW GAS TANK BUT IT WAS NEVER WRECKED OR ANY OTHER DAMAGE. I HAVE SEEN ON THE INTERNET OTHER PEOPLE IS HAVING THIS PROBLEM BUT THEY WANT ME TO PAY FOR A NEW GAS TANK. IS THERE ANY RECALL ON THIS JEEP. *TR
WHEN FILLING GAS TANK FUEL SPITS BACK OUT OF TANK ALL OVER BODY AND ME IF NOT STANDING AWAY FROM NOZZLE. THIS JUST STARTED HAPPENING JUST AS JEEP WARRANTY RAN OUT. DEALER WILL NOT FIX PROBLEM UNLESS I SPEND $700 FOR NEW TANK. I FEEL THIS A SAFETY PROBLEM THAT JEEP SHOULD FIX THIS PROBLEM AT NO CHARGE. I UNDERSTAND THERE ARE SAFETY BULLETINS OUT ON THIS PROBLEM ON SEVERAL MODELS OF JEEPS. *TR
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. WHILE PARKED THE CONTACT DEPRESSED THE SWITCH THAT CONTROLLED THE SKY SLIDER ROOF AND NOTICED THAT THE ROOF WOULD NOT CLOSE PROPERLY. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE SKY SLIDER ROOF CABLE MAY HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
ENVIRONMENTAL & SAFETY ISSUE. FUEL SPITS BACK DURING FILL. TSB ISSUED (14-003-13) AND WARRANTY BULLETIN (D-003-13). CHRYSLER REFUSED TO COVER REPAIR EXPENSE DUE TO MILEAGE @ 95,000 (CHRYSLER CASE [XXX]. GROUND IS SATURATED IN GAS EVERY TIME I FILL THE TANK AND ALL OVER ME. DO WE HAVE TO WAIT FOR A GAS STATION EXPLOSION BEFORE THIS IS A RECALL? WHY HASN'T NHTSA GONE AFTER THIS ENVIRONMENTAL AND SAFETY ISSUE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FUEL OVERFLOW AFTER PUMP SHUTS OFF. PROBLEM OCCURS REGARDLESS OF FILL SPEED, AND REGARDLESS OF WHETHER PUMP STOPS AUTOMATICALLY OR MANUALLY. SIGNIFICANT OVERFLOW DRIPPING FROM VEHICLE, PUDDLING ON GROUND, AND SPLASHING ON PERSON PUMPING FUEL. *TR
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT WAS DRIVING 25 MPH WHEN THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE SUCCESSFULLY RESTARTED AFTER THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS. THE DEALER STATED THAT THE POWER TRAIN CONTROL MODULE AND ENGINE COILS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,123 AND THE CURRENT MILEAGE WAS 26,150. UPDATED 03/09/12*LJ
GAS SPILLS OUT OF THE TANK OPENING WHEN REFULING, AFTER THE PUMP AUTO SHUT-OFF HAS TURNED OFF. *TR
THE ACTUATOR IN MY HEATING SYSTEM WENT OUT, AND NEEDED TO BE REPLACED, AT ONLY 52,000 MILES. *TR
BOTH LEFT AND RIGHT FRONT TURN SIGNAL/MARKER/PARKING LAMP ASSEMBLY/MODULES HAVE SUDDENLY AND FOR NO APPARENT REASON ARE LEAKING AND HOLD WATER/CONDENSATION. THEREFORE, RESULTING IN REDUCE LIGHTING, DIM, OR NON-FUNCTIONAL FRONT TURN SIGNALS. AND THE RESULTING EXPOSURE TO WATER, AND POSSIBLE CORROSION OF ELECTRICAL WIRING, CONTACTS, AND LAMPS. WHICH, MAY INDEED RESULT IN A SYSTEM ELECTRICAL SHORT OR PERHAPS POSSIBLE ELECTRICAL FIRE. A NEW 2009 JEEP, THAT HAS NEVER BEEN OFF-ROAD NOR IN ANY KIND OF STANDING OR DEEP WATER, WITH ONLY 26+ K MILES SHOULD NOT HAVE A DUAL FAILURE OF THE SAME COMPONENT AT EXACTLY AT THE SAME TIME. THANK YOU. *TR
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN SHE WAS ADVISED THAT THE FRONT AND REAR BRAKE PADS AND ROTORS WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,700. UPDATED 11/23/11*BF UPDATED 02/27/12
FAILURE OF 2009 (DRIVERS SIDE) REAR BRAKE LIGHT WITH ONLY 17,000 MILES. HAVE NOTED A NUMBER OF SAME MAKE AND MODEL CAR WITH SAME DRIVERS SIDE BRAKE LIGHT OUT. TOOK IT TO DEALER BUT DUE TO COST, REPLACED BLUB MYSELF. WAS TOLD BY DEALER IT COULD ALSO BE AN OVER LOAD ON THE ELECTRICAL CIRCUT CAUSING PREMATURE FAILURE OF BLUB ON JUST THAT ONE SIDE. FIRST NEW CAR IN OVER 40 YEARS I HAVE HAD UNDER TWO YEARS WITH 17000 MILES HAVE JUST THE ONE SIDE BRAKE LIGHT GO OUT. FEARFUL OF A BIGGER PROBLEM AND POSSIBLE COLLISION FROM OTHER CARS IF THEY FAIL TO SEE MY BRAKE LIGHT. *TR
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING WATER FROM THE INTERIOR DRIVER SIDE FLOOR BOARD. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING WATER FROM THE INTERIOR DRIVER SIDE FLOORBOARD. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
CAR WOULD NOT START. CALLED AAA WHO MADE SEVERAL ATTEMPTS TO START CAR BUT ALL FAILED. TOW DRIVER SAID HE THOUGHT KEY WAS PROBLEM SINCE ALL ELECTRICAL WAS FINE. SAID HE HAD APPROX SIX INCIDENTS IN RECENT MONTHS WITH JEEP/CHRYSLER AND ALL WERE DUE TO KEY FAILURE. I WAS TOWED FROM JFK AIRPORT TO JEEP DEALER IN WANTAGH. IT WAS DETERMINED KEY **DEPROGRAMMED** AND SO FAILED. I ASKED IF THERE WAS ANY INDICATION THIS FAILURE WAS GOING TO HAPPEN AND THEY SAID NO. THEY REPLACED ONE KEY UNDER WARRANTY AND CHARGED ME 206.00 FOR SECOND KEY. I WROTE TO JEEP/CHRYSLER FOR REIMBURSEMENT AND WAS DENIED. A FAILURE LIKE THIS COULD CAUSE SERIOUS ISSUES . *TR
FUEL PUMP BROKE AND NEEDED TO BE REPLACED, AT ONLY 44,000 MILES. *TR
GAS TANK WILL NOT SHUT OFF WHEN FILL POINT IS REACHED. TOOK IT TO DEALER, WAS TOLD "WARPED TANK" COSTS $1015.00 FOR REPLACEMENT ! OBVIOUSLY I AM NOT THE ONLY OWNER WITH THIS PROBLEM. DEALER SAID PART WOULD BE BACKORDERED BECAUSE NONE WERE AVAILABLE & I SHOULD KEEP CHECKING RECALLS BECAUSE THERE MUST BE A PROBLEM IF NO PARTS. THIS IS MY THIRD JEEP. MIGHT BE MY LAST. *TR
TL*THE CONTACT OWNS A 2009 JEEP LIBERTY. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT NOTICED THAT BOTH THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE DRIVE SHAFT HAD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT WATER HAD GOTTEN INTO THE HEAT SHIELD WHICH CAUSED IT TO FRACTURE AND AFFECTED THE AIR BAGS. THE MANUFACTURER ADVISED HIM TO SPEAK WITH THE DEALER TO RESOLVE THE MATTER BUT OFFERED NO ADDITIONAL ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 50,000.
2009 JEEP LIBERTY HAD LIFTGATE SWITCH REPLACED 3 TIMES THIS HAS HAPPENED TO OTHER PEOPLE YET NO RECALL OR FIXING PROBLEM ANOTHER WAY 3 LATCH SWITCHES CORRODED. *TR
WHEN FILLING UP PUMPS KICKS OFF GAS COMES BACK OUT THE FILLER TUB.
WHEN I AM FILLING MY GAS TANK I ENGAGE THE AUTOMATIC SHUTOFF ON THE FUEL PUMP NOZZLE BUT THE GAS CONTINUES TO FLOW AND SPILLS OUT. THE GAS COMES OUT AND SPLASHES ON THE OUTSIDE OF MY VEHICLE. IT ALSO RUNS DOWN THE SIDE OF MY JEEP AND ONTO THE GROUND. THIS HAS BEEN OCCURRING A LOT MORE FREQUENTLY LATELY. I HAVE TO STOP THE PUMP, CHECK THE GAS LEVEL BY TURNING THE IGNITION PARTIALLY ON TO SEE THE GAS GAUGE. IF I DON'T DO THAT PROCEDURE I WILL HAVE GAS ON ME, MY CAR AND THE GROUND. WHEN THE SHUTOFF DOES NOT STOP THERE IS A VERY STRONG GAS SMELL INSIDE MY VEHICLE THAT I FEEL IS VERY UNSAFE. THIS OCCURS AT DIFFERENT BRAND GAS STATIONS. *TR
Data synced from NHTSA on May 4, 2026