2018 Jeep Renegade Complaint Log

The contact owns a 2018 Jeep Renegade. The contact stated that the touch screen was inoperable. The contact stated that calls were being made independently. Additionally, the GPS was inoperable. The contact stated that while on a call, the call dropped unintendedly. The radio and functions related to the infotainment system was inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the screen had delaminated and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and was awaiting the diagnostic report, but no assistance was provided. The failure mileage was approximately 74,000.

The screen in the car has completely blacked out on me. Once in a blue moon it might come on but within 5 minutes it has lines running down the screen and eventually goes black. This leaves me without navigation leaving me to have to resort looking at my phone which is a much smaller screen. But the biggest thing is this leaves me without my backup camera. I have looked throughly online with so many other renegade owners having the same issue with no other resolution from dealerships other then complete replacement of the unit. Again I've seen 100s of forums or reddit post about this exact issue with 100s more people chiming in saying they have this exact issue.

The contact owns a 2018 Jeep Renegade. The contact stated that the check engine light had initially appeared on the instrument panel as the dynamic steering torque service, Service ESC system, Service HiIl-Start and the Traction Control warning lights would all appeared on the instrument panel. The contact stated that while driving at various speeds, a hissing sound would emit from the brake pedal as the pedal became firm and difficult to depress. In addition, the contact also stated that the steering wheel was loose while both idle and when steered. The dealer was notified of the failure and an appointment was made to have it serviced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

While in park and the parking brake engaged, I then went to disengage my automatic parking brake, received a service automatic parking brake system and my brakes would not disengage. I could not move my car. After research this is a common problem with the automatic braking system. I could have been in a very dire situation where I needed to move my vehicle and I could not. It was very scary. I then had my car towed to the Jeep dealership on September 23, 2023 and they have yet to diagnose the issue. I did speak with a mechanic and he stated he has known of the issues and he thought there may be a recall issued. I can not find a recall but am in hopes that there will be one issued. As this is very unsafe especially if you’re in a situation where you need to get out of.

From the first few months we've had this car it will randomly stall out about 10 times over 5 years while driving on busy streets. We've taken it to a Chrysler dealership and were told it was fine, but that we should get more frequent oil changes. We don't drive this car much (5 years and only 24k miles).It is still doing this and I just checked articles on this model/year and there are both fuel pump UB2 and powertrain control recalls U87 that say they lead to stalling out. But they are not listed as being recalls on our vehicle. I called Chrysler tonight and they said these recalls aren't for our vehicle, only a random software update W20. The car has been taken to a Chrysler dealer a few times. It also had an issue where sometimes we couldn't pump gas (gas pumps wouldn't work) and read online there was a failure in some Jeep gas tanks that they were missing a hole. We looked and there was no visible hole. We took it to the Chrysler dealership and they told us that wasn't a real error and nothing was wrong but when it got it back there was a hole there and we have been able to pump gas since. So I'm not sure that we trust that dealership.

The contact owns a 2018 Jeep Renegade. The contact stated while driving 50 MPH, the vehicle lost automotive power. The vehicle was unable to properly accelerate; however, the contact was able to pull over to side of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was diagnosed, and the mechanic determined that the fuel pump was inoperable. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact referenced NHTSA Campaign Number: 18V731000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was approximately 82,000.

when going in reverse the camera on the screen is either blank with the words at the bottom or have a distorted video. When in idle fans will constantly run when fluids are good, engine will do a rough idle, shut off! but will start back up

This car constantly burns oil the engine shuts off when it is low on oil. I get an oil change and within a week or 2 depending on how much I drive there is no oil. There is no warning of low oil and the car shuts off you have to make a hard turn trying to get on the highway turning out of your driveway it’s very dangerous. Jeep claims the recall was fixed before I bought the car but it constantly does this. There is a class action lawsuit and an extended warranty but only for customers who car is 100,000 miles or less. I bought this car when it had 88,000 miles on it. What about those who are not covered what should we do? This car is dangerous and very expensive. It’s no fair to consumers who pay upwards of 10,000 for a car and stuck in a loan and the car is dangerous the engine is sure to lock up one day

My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.

Screen went completely black. Does not work. Backup camera now useless. Cannot use any of the function on the screen because it is all black.

The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal and heard a hissing sound, and the brake pedal became firm and difficult to depress. The contact stated that she applied added pressure to the brake pedal however, the brake pedal went to the floorboard and the vehicle coasted to a stop. The vehicle was taken to the dealer where it was diagnosed that the brake booster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

The Uconnect 8.4 touchscreen is changing channels, and other features, and in addition, changes the temperature in the car. This is a safety hazard as it is distracting, and is making the vehicle unusable, and uncomfortable to use. I have contacted Chrysler customer care several times and keep getting the run around in getting the Uconnect replaced, and have not gotten a resolution.

Vehicle is not throwing a code or check engine light but is sputtering and stalling or losing power while driving. This can be when I’m slowing down or accelerating. It’s done it on the interstate and while approaching a red light. I have taken it to the dealership and they said there is nothing wrong with my vehicle and they can not find the issue. I had them check the fuel pump since that was the closest issue I can find to my issue. They said the fuel pump has no issues. There has to be a reason why my car is shutting down while driving and not all the time. It will do it one day and not again for weeks or months and then do it back to back and then nothing again for a while. There has to be a reason why my Jeep is acting like this and not triggering a light or code and the dealer is unable to resolve it.

The Radio/ radio screen failed and continues to malfunction. While driving the radio was going bonkers and eventually called 911 by itself. The radio constantly changing stations and settings resulted in losing focus on the road and could have led to an accident. Dealer confirmed radio needs to be replaced. The component has not been inspected. There were no warning lights, or messages. Noticed bubbles on screen in 2020 or 2021. Didn’t know it would go bonkers and behave independent like it did when the problem occurred earlier this year

What component or system failed or malfunctioned, and is it available for inspection upon request? The back manual sunroof broke off on the highway going 60 mph. The sunroof flew onto the highway while the hinge that was attached to the sunroof flew off hitting me while driving. It is available for inspection. How was your safety or the safety of others put at risk? I was physically hit with the piece that broke off, and if there was a car driving behind me, the sunroof flying off could have caused an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Vehicle will be going to Jeep dealership on 6/7/2023 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The component will be inspected by Jeep on 6/7/2023 Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no symptoms prior to failure. Sunroof had not been opened in 3 years, we only used the front automatic sunroof which is also displaying signs of failure.

During the last several months my car has been unexpectedly stalling. It has happened under several circumstances. It happened while driving, sitting at a stop light and even shortly after I started it. I have seen online that this is a widespread problem with this Jeep engine and there are dozens if not hundreds of similar instances posted online about this sudden unexpected stall. No recall has ever been issued and it is an extremely dangerous problem to have your car unexpectedly stop while driving in traffic or worse driving on a busy freeway. My car has had a recall for excessive oil consumption, and this was supposedly fixed by the dealership. The dealership and online complaints seem to tie this problem to these unexpectedly low oil levels being linked to the stalling. The dealership said to watch my oil consumption carefully and to make sure I have regular oil changes. I have been very careful to always change my oil when recommended. This is a potentially deadly problem for a large number of vehicles and I hope the NHTSA will investigate as soon as possible and force Chrysler to issue a recall and fix. Thank you for your time.

The touch screen has started to delaminate. It is currently still in the vehicle and available to review. The touch screen will randomly start "pressing" buttons. First this is a distraction to the driver as the radio station is changed, calls are randomly placed and setting are changed. Second you have settings that affect the way the vehicle physically brakes and steers that are configured via the Uconnect system, and that system has a defect that can cause those settings to change without the knowledge of the user, that’s a safety issue. Multiple sites have stated that this issue is common on 2017 and newer Jeep products. I will be taking it to a dealership to see what the replacement cost will be but the estimates from phone calls is around $800 to $1600. No warning other than the screen began to bubble and the the random "button pushing" began.

I was made aware that my car has a recall alert. It is a W20 recall, the PCM needs reprogrammed. I contacted Krebs Chrysler Dodge Jeep RAM and was told the first available appointment is on May 31, 2023. I requested a loaner car that I could use until the recall problem was resolved. I stated my car stalled twice on a major highway and that I was currently pulled over in a parking lot. My request for a loaner car was denied as was my request to be towed the 2.4 miles to Krebs Chrysler Dodge Jeep RAM without charge. I was informed that the reason behind these denials was that my car is “drivable.” Driving this car as is puts me and the rest of the drivers on the road in extreme jeopardy, possibly even of a life threatening situation.

Radio display screen stopped working. Black screen. Back-up camera rendered unusable. Upon further research, this appears to be a common and expensive issue for Jeep Renegades that should be looked into by Jeep.

Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itself. It bucks it decelerates and jumps gears

My Jeep has incredibly high oil consumption. I am putting a quart of oil in every two weeks even after an oil change. My car also stalls intermittently, it has even turned completely off on the freeway. The electrical in my car goes in and out and my display for my radio is completely blacked out.

Vehicle losses power when driving. Will start up may have trouble at first. Seems to be loss of fuel.

My Jeep renegade is supposed to have an oil change every 3000-5000 miles. I have been having to change its oil around 1500 miles for over a year. The Chrysler Jeep Dodge dealership refuses to replace my motor. They have only offered to do an oil consumption test.

Electronic Throttle Control light causing the vehicle to lose power There was a recall for this model and make for the same issue

Driving car and it decreased in speed and then stalled. Turns out there was no oil in the car but I had just gotten an oil change the next month. Looked up issues online and see many other people have the same issues. Checked the recall but my vin # was not included in the recall but the problem is IDENTICAL.

After driving this vehicle for 50,000 miles, the car began to stop in the middle of the road, causing a hazard to the driver and the other people driving on the road. Trying to get it started again took some time and the driver was in the way of moving vehicles, but unable to get the car started. When I took it in to the dealership I bought it from, they said the issue was oil consumption and that there was a recall on the motor. I got no notice of this recall and could have been involved in a serious accident because my car continued to stop randomly with no notice of a low oil light coming on or any such warning light.

sunroof would not retract to closed position. I tried to reset the module to get the sunroof to close and pieces were heard breaking inside as the mechanism tried to close. I believe the glass is no longer on the track system. sunroof mechanism does not work anymore

The contact’s sister owns a 2018 Jeep Renegade. The contact stated that on numerous occasions while the vehicle was idling at a stop, the vehicle stalled without warning. The contact’s sister was able to restart the vehicle after approximately 5 minutes. The vehicle was taken to the dealer where an oil change was performed; however, the failure recurred. The contact stated that on a separate occasion while her sister was driving at approximately 70 MPH, the vehicle abruptly jerked and stalled. The contact’s sister was able to restart the vehicle. The dealer was notified of the failure and advised the contact’s sister to bring the vehicle back to the dealer however, the contact’s sister declined to drive the vehicle. The vehicle was then towed to the dealer where it diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The contact then stated that the dealer confirmed that an oil consumption test was performed on the vehicle, but the vehicle failed the test. The manufacturer was notified of the failure and confirmed that the vehicle was previously included in and unknown recall where an oil consumption test was performed but no further assistance was provided. The failure mileage was approximately 32,000.

I have a 2018 Jeep Renegade, When it rains water leaks from my roof/ceiling down to my dashboard soaking all the electrical equipment. My vehicle doesn’t have a sunroof and I can’t find where the leaking is coming from.

The contact owns a 2018 Jeep Renegade. The contact stated that while at the gas station refueling the vehicle, the vehicle failed to start. After several attempts, the vehicle restarted. The contact stated that the failure would occur after refueling. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact to call the NHTSA Hotline. The failure mileage was approximately 85,000.

It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles

Our vehicle for the 2nd time since we got it has had this same issue. The first issue was withing the first 6 months and thankfully not as severe as the most recent incident which occurred this past Saturday January 21 2023. We were driving on the high way when out of now where the service engine light came on and we lost all power in the middle of the highway, no warnings no nothing. It was me my husband and my kids and we could have been killed. We get our oil changed regularly on schedule have never missed one and the oil was low. This happened like I said prior and the same situation we took it to the dealer, they did a system upgrade so they said and this is the first time we had an issue since. This is not okay and I don't feel safe in the vehicle it is still under warranty and the dealer doesn't want to help. Wondering if I should contact an attorney for a resolution or where to go at this point.

Check engine light comes on. Code is saying ratio of fuel to oxygen is not correct

The contact owns a 2018 JEEP RENEGADE LIMITED. The contact stated that the vehicle has been repaired three times already. The vehicles was initially taken for a service to the dealer when the contact was advise the vehicle had a recall and no failure was experienced. No warning light illuminated. The local dealer was contacted and the vehicle was taken to the dealer where it was repaired under a recall. The contact stated that the failure persisted. Then was taken again to the dealer where the contact was informed the recall was still active and no documentation of repairs. The local dealer was contacted again and the vehicle was taken to the dealer where it was repaired under a recall. The vehicle was taken again for service maintenance and was informed that the vehicle had only 3 quarts of oil and should have 5 quarts and there is no leaks on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.

The rear tail light, backup light, and blinker have simultaneously quit working. After inspecting further, the connection from the electrical wiring has burned the ground connection on the rear lamp housing. The ground wire also looks to be burned.

The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The shift indicator warning light was illuminated. Additionally, the shift to park message was displayed. The contact restarted the vehicle, and the failure was self-corrected. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Numbers: 18V731000 (Fuel System, Gasoline) and 18V524000 (Electrical System) however, the VIN was not included in the recalls. The failure mileage was approximately 36,000.

Screen began to slowly go black. It started with 1/4 of it black and is now at 3/4 black. Touch still works, but I am blindly touching without being able to see what I’m selecting. This affects the back up camera as well. Soon it will be completely blacked out and I will not have access to system options, back up camera, and other settings I can only access through the screen! This is a safety issue and secondly a major inconvenience. Dealership replacements are quoted to be $1,700+!!!

Care has stalled literally 4 times going down the road causing all the dash warning signs to flicker on and off. We almost got hit from behind two different times with my kids in the car. Wouldn't start but was turning over.

The entire lamp needs replaced for the front passenger running light. Continues to blow lights and sockets. Estimated cost to fix is $600 and is NOT covered by factory warranty or most extended warranties. I see this issue with MANY jeep son the road. Car will alert driver that running light is out, replace light, will blow new light within hours. Replace socket - will blow new socket. Car will also alert driver that other lights are out on the vehicle EVEN IF THEY ARE NOT. This speaks to a possible, more serious, wiring issue. Lights exist on a car FOR A REASON. I should not be paying to fix shoddy workmanship BY JEEP. Please, investigate how many Jeep Renegades have come in with this issue or similar. I was told by my mechanic that many Renegades have such poor light wiring that beating on the lights a few times will "maybe make them come back on". YES, my dealership looked at the car and told me the entire lamp needs replaced for $600. Not covered by any warranties, but broken no fault of my own. This is not a wear and tear issue. This is a lighting and wiring issue which is UNSAFE. Yes there were warning messages, but some are false and some are true! I received warning that my plate light was out, when it is not. This running light issue IS a known problem with jeep renegades. PLEASE INVESTIGATE FURHTER. This has been an ongoing issue since I certified pre-owned purchased the car with 5,000 miles on it. Took it to dealer on Monday 01/02/2023

The contact owns a 2018 Jeep Renegade. The contact stated while starting the vehicle, the center display screen turned black. Additionally, the contact stated that while reversing, the rearview camera image was distorted and changed into different colors. An unknown dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 84,000.

I am pouring a QT of oil in this jeep every other week. THIS IS NOT NORMAL! I have had the oil consumption test done 3 times. Each time the dealer tells me that losing this much oil is within guidlines. THIS IS NOT NORMAL. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD WITH A VEHICLE. RECALL THIS!!! Ongoing for 2 years now.

Driving and my jeep lost power and cut off without any warning. Had jeep towed to tri city Kia in Eden, NC. My jeep was checked and my fuel pump has failed. There is a recall for this but my jeep does not fall in this recall. Can someone please advise me on what to do? I do not have any paperwork. Today the dealership called and informed me of the issue.

I was coming up to a red light with a car stopped ahead of me and trying to brake but my brakes did not effectively slow my car so I rear ended the car in front of me going about 10mph or 15mph and his car had zero damage but my car would not turn off (push to start was not working) and my engine burst into flames and the whole front of my car burned.

I have a 2018 Jeep Renegade that I purchased about a year ago. I was alerted of a safety recall (W80) via text message by the dealership I bought the car from. The made me aware of an oil consumption problem. Meanwhile, I had been experiencing issues with the car where it would flash a low oil message on the dashboard screen and then stalled in the middle of the road. To allow for time to get the car serviced, I was adding oil to the engine and checking it frequently and adding more oil as needed. This issue began before I was alerted of the recall and I had made an appointment to take the car in for service. I took the car to my closest certified Jeep servicing center. They told me that they would have to do an oil change (at my expense) and that I would need to come back to the dealership after driving the car an additional 15,000 miles. I told them that the car was most certainly going to stall prior to reaching 15, 000 miles and that I did not feel safe driving the car as it could stall at any moment and put my life in danger.

The check engine light comes on. The code reads P219A. Which means there's an air to fuel ratio off. It sounds like it's gonna stall.

Uconnect radio system developed a delamination issue resulting in phantom touchscreen presses that began activating various vehicular systems including the climate control system, infotainment system, and most importantly, the SOS system that then proceeded to dial 911 multiple times without user input.

The contact owns a 2018 Jeep Renegade. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the vehicle failed to accelerate and exceed 45 MPH. While driving, the vehicle was slow to respond. The contact stated that the brake pedal remained depressed. The ABS warning light was flashing on and off. The vehicle was taken to the local dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 45,000.

U-Connect Radio Malfunction. Screen/Radio selects random things on radio options. Map on screen becomes unavailable or glitches. Almost cost me to miss my exits. UConnect Radio causes distracted driving putting myself and my passengers in danger. For example, sometimes the UConnect radio selects individuals on my contact list and places a call, so outgoing calls are made while I’m driving. The glue from the UConnect radio will start to drip and spread into other parts and cause them to malfunction. This can also cause malfunctions with steering and other vehicle functions. Theres also no point in me replacing the screen for something was faulty by the manufacturer. Yes it has been notified but they refuse to acknowledge the problem. No warning lamps just the screen kept glitching.

Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.

The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The Engine Overheat message was displayed and the coolant warning light was illuminated. The vehicle was towed to the dealer and also to an independent mechanic on separate occasions, where it was diagnosed with a blown head gasket due to coolant intrusion into the cylinders. The vehicle was then towed to Jim Burke Chrysler Dodge Jeep Ram (1409 5th Ave N, Birmingham, AL 35203) where it was diagnosed that oil and coolant had mixed in the engine, causing damage to the radiator, engine, and thermostat. The vehicle was not repaired and remained at Jim Burke Chrysler Dodge Jeep Ram. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.