NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Jeep Wagoneer. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Hi - I was driving on the highway and battery light turned on and then power steering failure light & brake failure light turns on and I pulled over going 60 mph across 3 lanes of traffic and then as soon as I got to side of road the car turned off and auto shifted into park. I don’t even know how I avoided what could’ve been a deadly accident. I was so lucky it didn’t shut off with people behind me going 70 mph. I wasn’t even braking to get to the side of the road, it just shut off completely. It wouldn’t turn on and couldn’t even use emergency flashers. I sat on the side of the road for 2 hrs for a flat bed tow truck who had to charge the vehicle to get it on. The dealership said they couldn’t find any codes for what went wrong. After spending so much money on this vehicle, I feel 100% unsafe for myself, my passengers, and others on the road. I really don’t think this is right - what will it take for someone to recall these vehicles and make sure they are safe? In all my years, I have never experienced a scarier moment. How will I know this will not happen again and potentially harm or cause death to myself or other passengers on the road? Imagine a semi truck right behind you and the car just coming to a complete stop? Dealership has no idea what caused it because they said no codes occurred.
When you turn on the heated seats, they stay on for minutes before turning off. Jeep fixed the one side under “basic warranty” but refuse to fix the other side.
The contact owns a 2022 Jeep Wagoneer. The contact stated that while driving at an undisclosed speed, the rear passenger’s side door was unlocked. The contact's granddaughter was able to unlock the door while the contact was driving 30 MPH. The contact stated that the doors were supposed to automatically lock when the vehicle exceeded 15 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000.
The contact owned a 2022 Jeep Wagoneer. The contact stated that while his wife was driving 3-4 MPH and coming to a stop, the ABS, check engine, TPMS, and power train warning lights and other unknown warning lights illuminated, before the vehicle shut off. The contact's wife was unable to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where the failure could not be duplicated. The dealer received remote assistance from Chrysler's engineers; however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The vehicle was traded for another vehicle. The manufacturer was notified of the failure and a case was opened. The failure mileage was 44,380.
On April 4, 2024 while driving southbound on I-95 in Connecticut between exit 3 and 2 in Greenwich, all of the dashboard warning indicators lit up, and the brakes failed. I was able to slow to a stop avoiding hitting other vehicles, and moved to the shoulder. I turned the vehicle on and off several times, but couldn’t get the lights to go off. The car was towed to the dealership. This is not the first incident with this vehicle, prior incidents related to electrical issues with heated seats, faulty electrical equipment in the screens, and a rain leak through the microphone in the roof. The vehicle is unsafe to drive. I have children, and I now fear for their safety in this car.
on March 23, 2024, the 2022 Jeep Wagoneer Series 3 turned off while at a stop light. We were at a red light and completely stopped and the engine turned off on us. We had the vehicle in for a routine oil change, and afterwards the vehicle battery died 3 times before the dealership replaced the battery. We are unsure if the dead battery is related to the engine turning off on the March 23 incident. I am unsure if there were any warning. We are also getting a error message that says "Uconnect Box requires service. Please visit an authorized dealer." The dealership tries to tell us that the software is up to date. We have issues with our CarPlay always connecting to the vehicle when it should every single time.
Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.
On multiple occasions the vehicle will either randomly stop, or shift gears from drive/reverse to park.
I was driving on the freeway at 70 mph when the dashboard went blank. The engine completely shut off so I steered to the side of the freeway and was able to stop the car. It won’t start, won’t lock, won’t do anything now. Had to get towed to the dealership.
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving approximately 35 MPH and accelerating on a highway ramp, the "brake and park " warning lights illuminated, and the vehicle slowed to a stop on the ramp. The contact turned off and restarted the vehicle and the vehicle operated normally. The contact stated that the failure was intermittent but persistent. The contact had taken the vehicle to a local dealer, where the failure was not duplicated, and no codes were retrieved. The contact stated that the dealer replaced the battery however, the failure reoccurred. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.
When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the ‘on’ position. This is the same as the recall for the 2021 Jeep Grand Cherokee L which was issued in approximately October 2021. I figured this out when I was searching the internet for why my high beam lights were not working. It should be noted that I just recently purchased this vehicle and am the second owner.
The electrical system, transmission system, and electronic parking brake system were all actioned without command. At approximately 9:31AM, December 26th, 2023, the vehicle immediately shut down without warning. The vehicle was driving at a speed of 25-30 MPH. The gears automatically shifted down and the power steering was immediately disabled as a shutdown sequence began. The vehicle drifted left into oncoming traffic (due to the loss of power steering? and the curvature of the road ahead). Fortunately, there was a parking lot available to the left and the oncoming vehicles stopped due to the lane incursion. With difficulty, the driver steered the vehicle left towards the parking lot. Suddenly, the electronic parking brake engaged automatically. The driver did not engage the e-brake, it was activated on its own. The driver was trying to steer the vehicle without power steering and avoid oncoming traffic. The vehicle came to an abrupt halt once the e-brake was auto-engaged, and the vehicle shifted itself into “Park”. The vehicle had electrical power supplied from the battery, but the engine was completely shut off. At this time, the driver noticed a message that prompted to “Open Hood”. The only other indication that something went wrong was a “Check Engine” light. The driver opened the hood and found nothing out of place, damaged, or leaking. At this time, the driver attempted to contact towing services, but was not having any success. The driver re-started the vehicle using the “Transmission Limp Home Mode”. The “Check Engine” light was still on. The vehicle needed to be moved from its obstructive positioning in the parking lot. The driver decided to drive the vehicle back home, less than one mile away. The vehicle was repositioned safely, without further incident. The “Check Engine” light was the only remaining indication of the incident. This safety incident was a potentially fatal accident. A random, complete loss of power and control is unacceptable.
I took my daughter to the Dr in corpus which is an hour away. When returning home we were on our way to pick up our prescriptions when my car completely died on us 4 times. Check engine was on. I took it yo our dealership to get it he led out driving on the backroads. They had it for a few weeks, cleared the check engine light but could not indicate the issue. Why clear the light if something was wrong? They shipped it to another dealership which they couldn’t indicate the issue either. My point is if I’m driving on the highway or on a crowded road what’s going yo happen? I have no signal or hazard lights then this happens. Why would I want this car back. Plus we have seat belt recall??? Like okay you want me to jeopardize myself and my family. Just buy the vehicle back. I had issues on my gas and break popping for months was in the shop 5/6 times same issue. Sounds like a lemon law should take place
My 2022 Wagoneer has been shutting off and locking up while on red lights/stops signs ever since purchasing, I was involved in a car accident at a red light and hit in the back of my truck due to it shutting completely off on me, it locked up and wouldn't turn on, this happened in 12/26/23. I have since taken it into the Dallas Dodge dealership twice with this concern, once about a yr ago and they said since it didn't shut of when they tested it they couldn't do anything. I took it again on 8/5/25 and they are saying the same thing that there's nothing they can do, they also said that Frisco Dodge has already fixed a recall for e torque electrical issues that cause 2022 Waggoners to shut off back in August 2022. It is my believe that the recall was never fixed correctly or there's something else really wrong and they need to fix it before I'm involved in another accident that's more serious next time.
Freezing center console screen and navigation, sometimes the center front console screen just goes black while driving, the phone won't stay synced, seat memory fails, the seat heaters do not stay on, and when you press the heater button to try and turn them back on nothing happens / the buttons do not function. The ENTIRE vehicle including the steering wheel starts shaking/vibrating around 48 mph and the shaking/vibrating violently increases as you accelerate. I have replaced all 4 tires with the exact same tires the vehicle is sold with and the shaking/vibrating was not fixed. The dealership had me come in to rebalance all 4 new tires and that did not fix the problem either. The multipoint inspection shows nothing is wrong. There are no warning lights on the dash or otherwise. I have researched the shaking issue and a lot of Wagoneer owners are all complaining about the same issue with no resolution. My Wagoneer started the shaking issue around 25k odometer miles, before then it drove BEAUTIFULLY and most complaints say it started anywhere between 100 and 3,000 odometer miles, so I count myself slightly luckier than most that mine didn't start having this issue until 25k. However, this is an 85k SUV and these issues are unacceptable let alone the fact that there are hundreds of posts from people everywhere complaining about the same issues and no one has the solution even after bringing Stellantis in on their complaints. I fear something very bad is going to come of this particular issue being ignored. My Wagoneer literally feels like my tires are going to explode off while driving 70-75 on the highway.
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at slow speeds, the Automatic Parking Brake erroneously activated, and the vehicle suddenly stalled. The contact shifted to park(P) and restarted the vehicle. The check engine warning light illuminated, and the engine Auto START/STOP message was displayed. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the local dealer on several occasions to be diagnosed, but the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Action Number: PE24018 (Electrical System, Hybrid Propulsion System, Engine, Engine and Engine Cooling), which the contact related to the failure. The failure mileage was 10,000.
The vehicle shut down while driving around 25 to 30 mph. Instrument cluster and radio screen turned off. Loss of power steering and brakes. I didn't notice possible other items that may have also shutdown at the time as I was concentrating on keeping the car in lane to a safe stop. Called dealer to discuss issue, brought in for check out they said possible software issue so they reloaded it and said vehicle was now okay. Don't recall any warning lights or messages.
Seat folds down and ven when someone is in the seat. My son gets crushed constantly by the seat because of the the button. They’re has to be a way that seats don’t fold when someone is sitting in second row. It’s happened several times since we got it.
Extremely unsafe issue, the door handles inside of the vehicle is not working for the last 3 months we have been unable to open the rear passenger door from the inside. In the event of an accident or fire the person or persons in the back would be trapped inside. Stellantis (Jeep) has been aware of this issue on various Wagoneer models yet didnt provide loaner for transportation in the meantime and instead has been negligent in reaching out for a fix.
See attached document for complaint
The 2022 Wagoneer (first model of vehicle) we own has had SEVERAL issues dating back to purchase in 04/2022. The original battery died in 08/2022 when the car had ~3000 miles. The electrical system was to blame in draining the battery dealer said. dashboard lit up and shut on and off. The dealership ‘repaired’ with new battery. Other various issues with seats and electrical malfunctions have taken place both before/after that. But last night, about 20-30 minutes into a drive, the check engine and battery lights came on. A couple mins later, the AC and volume didn’t work and then the dash lit up with over 10 buttons. At this point, I was attempting to pull over, but I was on a busy road with no where to go. A couple minutes later, the dash starting flashing on and off. At this point, the steering wheel locked up, the brakes no longer worked and the whole car dash and video screen was dark. I was going 65mph at the time with by 12 year old son and 10 year old daughter. I could not move the wheel and had no brakes as we were entering bend in road and semi truck coming at us. I had to make a decision to either run car off road into a field or house or try to jerk wheel. It took all my strength to turn wheel and avoid the semi truck. We escaped a major wreck or death by a matter of inches. Worrisome and scary to say the least. Fortunately after that turn, the road straightened out and I drove until car ran out of speed. Once it stopped (thankfully there were no people or stopped cars or traffic lights when we didn’t have brakes or steering), the car went into park. Flashers didn’t work. This is a reoccurring problem on my car and we have friends who also had a 2022 Wagoneer and the exact same thing happened to them and they avoided disaster too. There is obviously a problem and I cannot drive that car ever again and cannot put my kids back in that car. Also, it took 4 hours for a tow truck to arrive as Jeep didn’t seem to help much. We narrowly escaped death.
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that electrical failures had been persistent. In addition, the ABS, back over prevention camera, and the Forward Collision Avoidance features were independently disabled when the failure occurred. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.
First, I lost my radio, then my GPS, then my air conditioner, then I lost everything - no power steering, no engine. This was in heavy , high speed traffic on the interstate. I did manage to get the vehicle off the road. Towed to a dealership, 6 hours from my home. This happened on August 7, 2023. On my return home, on August 16, 5 hours into my trip, the Active Lane Management quit. The switch, and light say it is on (or off), but it is not working. During the 9 days without the vehicle, I was in continuing contact with Corporate Customer Service. Their decision is that I have no case for this being a continuing safety issue. THE VEHICLE IS NOT SAFE. WHAT IS GOING TO QUIT NEXT? WILL I BE ABLE TO CONTROL THE VEHICLE NEXT TIME?
The drivers side seat does not retain memory and will randomly start moving while driving down the road. My car has been in repair for over 9 weeks during 5-6 separate visits. No fix in place other than a software update that doesn’t have a ETA. The dealership isn’t working the moving while driving because they can’t replicate the issue.
I started my 2022 series ll Wagoneer in my driveway and began driving away. I realized I forgot something and had to run back into my house. My [XXX] mother in law was I. The passenger seat and remained there while I ran in the house. I opened my drivers side door, left the Jeep running and left the door open while I ran inside. I was inside maybe 30 seconds and when I walked out the door my Jeep was driving by itself up my driveway with the door wide open and my mother in law seat buckled in the passenger side screaming. The Jeep drove until it landed on its side in a large ditch with the other side up in the air. When I ran to the Jeep the gear shift knob was in park. I got my mother in law out by her crawling across the middle and the driver seat. I have this all on video from home security cameras. I had the Jeep pulled out by tow truck and I drove it to the dealership. They had it for over a week the first time for this and they said during the time they had it , it would intermittently work as it should , then not work the next time but had no answers or resolution bc there were no codes that came up. So it was sent back to me with no resolution. It still does not work as should when tested. Also now it will at any given time totally shut off while sitting at a red light and give no warning other than when I go to accelerate when the light turns green, it will roll backwards and the gear shift says park but the dash says D1. This has happened several times now and I have to hurry and restart the vehicle with cars honking behind me and almost causing accidents. These are the two major issues amongst many smaller but significant issues INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have a Series 1 Jeep Wagoneer with Dual Moon Roof… and my 3rd Row Moonroof also shattered but I had no idea until I took it to a carwash on my way to get it serviced and my moonroof ended up on top of my roof! thank god my Daughters weren’t with me at the time! I reviewed the video from the carwash and it was shattered prior to entering the wash I called corporate office they said they I have to take the vehicle into the shop so they can take pictures then submit to someone else for them to review them decide wether it is covered by Warranty? I still have Bumper to Bumper Warranty and I also added the extended Bumper to Bumper Warranty! This happened on 7/11/23 @ 9am on my way the get it serviced… they called me that I had to go pick up my vehicle because the parts for the reason being serviced are on back order until 1-2 maybe 3 wks. Knowing that my Vehicle has a Broken moonroof Manager from Serviced dept stated that it is safe to drive, and did Not offer any assistance whatsoever as in advising me that this is an ongoing problem with the Jeep Wagoneer.
Engine shut down while on the interstate at 70 mph.
I hit a deer head on then a tree directly after head on at around 35mph and the air bags did not deploy
Driving down the highway and another car turned into my lane. I turned/swerved to the left to avoid collision and all side and curtain airbags deployed in the vehicle. I did not crash into anything. There was zero damage to the exterior of my vehicle. The manufacturer (Stellantis) claims there is nothing wrong with the vehicle, and that it detected the vehicle was going to roll over, and that is why the airbags deployed. The vehicle was not going to roll over, the airbags deploying was the most dangerous thing that occurred. I was not able to see to either side, but was able to pull over to the median and come to a stop. The vehicle was inspected by the manufacturer hired engineer. The manufacturer would not give me any information or a copy of his report/inspection. There were no warnings before this happened. I had my 9mth old baby in the back seat. With no vision out the side, we were both put at risk, as well as any others on the highway. The scare of airbags deploying when no collision occurred was very intense.
The display in the dashboard loses power leaving the driver unable to control navigation, climate, audio, Bluetooth and all other components controlled via the in dash display. Basically all of the car’s electrical functions are controlled via the display, so this is a problem. Also, the driver seat will completely recline itself and move all the way backwards after the vehicle is turned off. This causes the rear passenger to not have leg room when entering the vehicle. This electrical problem has happened at least 8 times in my vehicle.
While driving, around 30 MPH the steering wheel locked up and all the driver safety items such as traction control, breaking lane assist, power steering simultaneously disengaged on the car. I almost hit another car also turning head on.
None of the issues with this vehicle have ever been addressed by the manufacturer. We have had a STAR case opened and shut with no resolution. The infotainment system glitches, completely goes black, radio doesn't work and the back-up camera will fail on occasion. The blind spot warning is inconsistent and is therefore never relied on while driving. The heated seats have a Technical service bulletin for Jeep service departments. The heated seats shut off after 5 min. The rear brakes have locked up while applying pressure to stop almost causing an accident. Jeep client services and the dealer service department have done multiple updates both in shop and over the air without fixing any of the issues. They have refused to address even the safety concerns. Approximate incidents unknown as this is a daily issue with this vehicle. All service appointment dates can be provided.
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at various speeds on several occasions, the Lane Departure sensor failed to alert the contact that it was safe to merge. The contact stated that the sensor instead directed the vehicle to enter the next lane. As a result of the failure, the contact was concerned that the sensor error might cause a crash. The vehicle was taken to the dealer where it was diagnosed and determined that an unknown sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was notified of the failure and the contact was advised to take the vehicle to another dealer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to a different dealer. The failure mileage was approximately 17,287.
Vehicle has alignment issues and ruining tires in 2000 miles. Problem started at around 25,000 miles and now at 32,000 miles. and has been at the dealer for over 2 months waiting on wagoneer engineering to figure it out. 2 dealers and Wagoneer blame the issue on the tires and not addressing the issue and saying alignment is fine yet the print out shows red indicating out of alignment, independent has confirmed there is a problem with the alignment. Vehicle has also developed a shake/vibration while driving and is making it hard to drive causing fatigue. I replaced the tires at a dealer and after 2000 miles they are ruined and they are not standing behind the warranty they stated.
On four (4) separate occasions between December 2022 and April 2023 this vehicle lost all power and the engine shut off while the vehicle was in motion and being driven. The vehicle was being operated under normal conditions. Three occasions were while traveling on the Interstate, and the other time was on a city street. During these incidents, all electronic displays would shut off, the engine would turn off, and power steering stopped working. The vehicle would need to be coasted to a complete stop before the engine could be restarted and driven again. This was a safety risk to occupants in the vehicle as the vehicle could not be controlled, and a risk to other motorists on the road as lights were no longer working and the vehicle could not be steered to avoid a collision. This vehicle has been to a dealer's service center and the cause has not been determined. This safety issue has not been fixed. The manufacturer is aware of these incidents and has not provided a solution, diagnosis, or repair. Two warning lights turned on immediately before the vehicle's power turned off: Electric Power Steering Fault Warning Light and Electronic Throttle Control Warning Light.
Driving normally and instantly, many alert lights came on. Brake booster failed and difficult to stop vehicle. Vehicle engine power decreased. Radio screen shuts down frequently which is less an issue of safety but reflects instability of entire electrical system which seems to cause errors in critical systems such as braking and other safety equipment. Concerns regarding critical malfunctions seem to be mounting in the Wagoneer and will likely result in injury at some point if not already.
In October 2022 our Wagoneer was taken to the dealership due to the radio display turning off and on, the passenger screen not functioning properly or connecting through the HDMI. We were told the issue was resolved after replacing parts in the dash. About a month later the radio screen again turned off while driving. In February 2023, while driving the Wagoneer in the fast lane on the interstate, the power steering went out, the brakes would not work and the vehicle proceeded to shut down. The dash repeatedly displayed different instructions, "press brake and push button to start," "vehicle not in park," "shift P to start," "stop/start restart required," "shift to P then desired gear," and the red battery symbol appeared on the dash. After making it safely to the shoulder, the vehicle did restart. We were blessed not to have been involved in a collision, as we were initially surrounded by commercial vehicles. Luckily, it appears the commercial truck drivers noticed something was wrong and slowed their vehicles, allowing us to move from the fast lane to the right shoulder before our vehicle came to a complete stop. A short time later, we were able to start the vehicle. 30-45 minutes later while driving, the dash and radio screen turned off. After stopping in a parking lot and turning the vehicle off for a bit, we started the vehicle. When placing the vehicle in drive, it moved forward a few feet and the parking brake was somehow engaged on its own. Our vehicle was taken to a nearby dealership for inspection 2 days ago and we have not heard back from them. We did show the service department manager a video that was taken while the shut down was occurring that showed the instructions being displayed on the dash as well as the speedometer showing the vehicle coming to a stop.
On two occasions, the 2022 Jeep Wagoneer Series II completely shut down and locked up while driving at speed. The steering wheel locked, the brakes wouldn't work and the engine and all electrical components went offline. In both cases, the vehicle was uncontrollable as it grinded eventually to a stop. The first occasion put us in a ditch. The second occasion nearly hit a construction worker. Children were onboard both times. After the first incident, we were able to get the vehicle to start again after a couple of hours. With all warning lights on we drive it slowly back to the dealership. They were unable to reproduce the problem and said that it needed a lot of software updates which they performed. Four months later it happened again. This time it could not be started and it was towed to the dealership who also has not been able to get it to come online. Less concerning from a safety standpoint is that it occasionally won't wake up after being parked. Sometimes opening the hood and slamming it shut gets it to wake up.
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at various speeds, the camera and navigation screen went blank. The message “Uconnect need service take to authorize dealer” was displayed. The contact stated that the GPS continued to reboot. The fan underneath the seat was making an abnormal noise. The vehicle was taken to the local dealer, where it was determined that a software update was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Hollywood Chrysler Jeep (2100 N State Rd. 7, Hollywood, FL 33021); where it was diagnosed and determined that the infotainment screen needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and served with lemon law documents, but no assistance was provided. The failure mileage was approximately 4,000.
Message to Jeep and dealership below. purchased my Wagoneer S3 on [XXX] brand new. [XXX] I was driving to work when my motor cut off and lost brakes while driving down the interstate, I had 1,698 miles on the vehicle. This resulted in a crash that surprisingly did not total the vehicle. My insurance towed it to Platinum collision in Midland, TX in which they were not able to find any codes but put the vehicle back together. My vehicle was not returned to me until August 22nd due to parts availability. On [XXX], with 2,416 miles on my Wagoneer I had the same problem; my motor died and I lost brakes. Thankfully this time I was on a lease road and was able to avoid a collision. I promptly called Platinum Collision back and they towed the vehicle back for inspection. They were not able to read any codes this time either, thankfully I have a picture of the dashboard and there was visible brake fluid found under the fender well. Platinum took the vehicle to the jeep dealership in Midland, TX (All American) in which I was told that a piece of the front end needed to be replaced and that there was an electrical connection that was shorting out the system. They replaced it and returned it to me. Fortunately I made it a long way in believing that the issue was fixed and I would be able to safely enjoy my SUV. Unfortunately, [XXX] with 28,898 miles my Wagon has again had motor and brake failure. On this occasion I had it towed to All American Jeep in Midland, TX in which they told me that they couldn’t find anything other than the battery being slightly low, and that they put the battery on the charger for me and I shouldn’t have any other issues. I have attached pictures and videos to this email for your review. I want to stress that this issue has caused one accident already. I do not feel safe without a guarantee that this issue has been addressed and fixed. I am so incredibly heart broken over my love for my Wagoneer but I fear INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Purchased in Jan 2023 within a day we had to bring it back, hood latch open error, unconnect box error, lane assistance wouldn’t work. It went every week to the dealership for 2 and a half months; sensors have been replaced, electrical harness has been replaced, display has been replaced and the display still will just shut down and restart; the vehicle will just shut down and engage emergency brake when it was parked and has jumped the vehicle with this. Was then told we need a new co-ax cable we’ve been waiting on since April and the dealership won’t call us back. The air ride suspension is disabled now saying it won’t work due to payload but nothing is hooked to the vehicle. We’ve tried to shut the vehicle down and restart it and it won’t come out of it; the heated seats will randomly come on when it’s almost 90 degrees out and we’re getting the auto park engaged even though the car is already in park and we’ve shut it off, we have to restart the car change gears put it back in park and shut it off to get rid of the message
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at an undisclosed speed, the driver's side seat unexpectedly adjusted, causing the contact to be moved up near to the steering wheel. The contact stated that the failure reoccurred while his wife was driving. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the electronic seat module software needed to be updated. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
The contact owns a 2022 Jeep Wagoneer. The contact stated while reversing out of the driveway, there was a loud booming sound coming from the rear of the vehicle. Upon inspection, it was discovered that the rear driver’s side rim and tire had exploded, leaving shards of metal and rubber on the ground. The contact also discovered that a single suspension arm was unsecured and missing a bolt and the nut. The cause of the failure was not yet determined. The vehicle was towed to the local dealer. The manufacturer was not yet notified of the failure. The failure mileage was 9,000. The VIN was not available.
Started with the cold weather in December. I got a notification that I need to service the Power Steering system. Lasted for two drives and then went away. Approximately two weeks later, while driving my family in town, the power steering light came on again. Came to a stop at a stop sign and the car put itself in Park. The car put itself in park three more times in a span of 5 minutes of driving. The Forward collision warning light came on and would not let me drive forward. While driving, the electronic parking break came on and I almost lost control of the vehicle and fishtailed. Once I got to my driveway, the car struggled to make it up the driveway and once I put the car in park, it died. I had to jump the car to get it to the street. Once at the bottom of my driveway, the car struggled in reverse on a flat service. Service department has had the vehicle for a week and the last update that i have gotten was that the engineering department has to order a battery for my vehicle and that they are unsure what the problem is.
We have had our 2022 Wagoneer for 5 months. I noticed that the right rear axle had the boot torn and there was grease all over the bottom of the car on the right rear side. We also felt vibrations coming from the right rear. We took the car in to get the axle replaced, however we are still feeling these vibrations. After looking through Internet forums based on consumer experiences of our vehicle, it is a common issue that is being ignored by the manufacturer. One consumer, had the unpleasant experience of having the axle come off the vehicle while driving and almost flipping. I have since taken the vehicle back to the dealership but they claim that they don’t feel any vibrations, which I know they are lying because the vibrations are very prominent. I wanted to know what we could possibly do about our situation, considering that there are thousands of vehicles experiencing the same symptoms.
The entire computer system stops working. Unable to turn down radio, control climate, turn off heated seats or steering wheel, unable to open turn or fold down seats. Passengers have been stuck in car and need to climb over seats to exit. Radio stuck on high is very distracting while driving. Seats stuck on high heat are also very distracting.
My Air bag Failure light is on and continuously dings and tries to call emergency services over and over every few seconds while I am driving. This is a distraction to my driving and the only way to shut it off is to select the OK button on the infotainment screen. My active lane management has not worked since the dealership last updated my vehicle back on January 5th and Wagoneer is aware of this issue. This is a known issue from an update with Wagoneer. I have several electrical issues that have been reported to the dealer and Wagoneer including my emergency braking not working as well as my Active Cruise control.
Severe outside tire wear on front tires and vibration at interstate speeds. Multiple cases on the forums which no one can get resolved. Unacceptable. Results in bald tires in as little as 10000 miles. See picture and links to forums. Stellantis should really recall or TSB this issue, especially on a high end vehicle. We need consumer protection from the government on these lemons. Three posts below, but there are many more threads if you look on the forum. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ABS lock up and collision avoidance system (blindspot sensor) failures - The vehicle has been serviced unsuccessfully 5 times now for shaking and vibration on the highway, software failures and blind spot collision avoidance sensor failures. Twice since I picked it up at the dealership on Saturday 9/17 (5th visit), the ABS has noted a system failure on the dash. It also shut down the collision avoidance system several times after noting a blindspot sensor failure. However, today after it noted the ABS failure, the brakes locked up the rear tires while braking. I reached out to Wagoneer on Saturday, and again twice today by phone and once by email to the rep at FCA and have not gotten a return call or email.
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving 70 MPH, the suspension warning light illuminated. The contact stated that the radio became inoperable, and the heated seat feature deactivated. The vehicle was taken to the dealer and a software updated was performed several times however, the failure reoccurred. The vehicle was taken back to the dealer, but no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted and stated that a flash updated would be performed however, no additional assistance was provided. The failure mileage was 600.
Data synced from NHTSA on May 4, 2026