There are 30 owner-reported visibility & wipers complaints for the 2018 Jeep Wranglerin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65 MPH and lowering the sun visor due to the sun glaring into his face, the contact stated that the sun visor detached from a retaining pin on the sun visor arm and hit the contact in the face. The contact stated that he was so startled from the strike of the sun visor that he swerved to the left and almost into oncoming traffic. The contact stated that he was able to place the sun visor into the closed position, but that whenever the sun visor was unhooked, it was hanging straight down and was blocking a portion of the windshield, reducing his visibility while driving. Additionally, the contact stated that the side view mirror toggle switch was no longer functioning, and the contact was not able to adjust the position of the driver's and passenger’s side view mirrors. The contact was able to see traffic on both sides of the vehicle safely using the side view mirrors. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 96,800.
Sun visor arm has broken multiple times and fixed by Jeep multiple times at my expense. This is a known issue by Jeep. They used a cheap plastic pin in the design. Each time the visor arm breaks the visor drops down into my line of sight blocking my view of the road. This is a hazard and Jeep should be forced to fix every sun visor with a metal pin.
wiper quit working. we replaced fuses and relay, we replaced wiper motor did not help problem, we replaced wiper switch didn't fix problem and still trying to order a new fuse box to try that and still not working we are still without wipers and trying to track down the problem to get them to work
Both the Right and Left sun visors broke within a few weeks. The plastic retainer breaks allowing the sun visor to dangle in the driver’s field of vision. The visor now dangles by 12 volt visor feed lamp that could cause short. Factory price to repair - $80 for both parts. There are so many of these broken that there after market “hack” repair brackets sold on ebay and other sites to hold up the visor.
While driving the driver side visor fell out of the ceiling, blocking forward visibility for the driver. The problem has been reproduced by many Wrangler owners. There was no indication of the issue prior to the failure.
Unknown
The driver's side sun visor falls down blocking your view while driving. It pops out of the socket meant to secure it. In researching how to fix it, I located many threads and concerns, including homemade fixes (due to costs) but many things fail causing it to fall down. One person said they were hit in the head with it. From online comments, most fail after the 3 year warranty. As mine did. Estimates online show it costs around $400 to fix. There is already limited vision in Jeep windshields, this is a major concern as the only way to fix is to hit it hard back into the socket.... while driving. I've used a hand gel container to even my hard cell case to secure it. Thank you for considering. I believe this has been an on-going issue with Jeeps with older recalls. See thread: https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
Driver's side sun visor mount failed while driving. Had visor unclipped to block sun in driver's door window while driving on freeway. Mount broke and the visor unexpectedly hit me on the left side of my head, startling me and and almost caused an accident. The wires from the HomeLink switch group was the only thing that stopped it from falling off. From reading online this is a pretty common problem. There are aftermarket parts to fix the problem.
Sun visor and post fall out of ceiling into line of vision any time you touch the visor. Has happened multiple times just going over a bump. There are 100s of reports of this issues on various jeep sites. The clip that holds the visor in is defective and has happened on both driver and passenger side on my vehicle. This happens on all trim levels and both 2 and 4 door models of the Wrangler for any of the JL series of Wrangler. It has not been corrected to date.
The sun visors regularly fall out of their sockets obstructing view of the road. It's surprising, alarming and distracting when it happens. This is a well known issue and Jeep refuses to create a recall. Many, many people with the issue reporting it here: https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
While my vehicle is being repaired for steering issues I was given a loaner vehicle which is a 2020 JLU Sport. Driving the vehicle went to put down the driver-side visor to block the sun. When I did that the visor fell out of the arm. I had to act quickly to move the visor from obstructing my vision of the roadway. THIS IS EXTREMELY DANGEROUS! The few seconds it took to move the visor so I could see the road could have resulted in an accident had there been more traffic on the roadway. This is not considered a powertrain issue so therefore it is not covered by Jeep. My vehicle has the same issue. After some research, there are a lot of other vehicles affected by this. Faulty equipment manufactured by Jeep. THERE NEEDS TO BE A RECALL PROCESSED ON THIS ISSUE.
DUE TO KNOWN FACTORY DEFECT OF POORLY SOLDERED REAR WINDOW DEFROSTER CABLE, THE BARELY SOLDERED END OF THAT CABLE STARTED PRODUCE A SMOKE WHEN TURNED THE DEFROSTER ON, AND FEW SECONDS LATER THE REAR TAILGATE WINDOW GLASS EXPLODED, SHATTERED IN PIECES WHILE DRIVING ON A FREEWAY.
DEFROST IS AWFUL EVERYWHERE EXCEPT IN MIDDLE. WHY WOULD DEFROST RUN ACROSS ENTIRE FRONT DASH, AND NOT BLOW OUT AIR ANYWHERE EXCEPT IN CENTER!! IT'S FOR LOOKS MY DEALERSHIP TOLD ME. VERY DANGEROUS, 6-8 INCHES ON DRIVER AND PASSENGER SIDE NO AIR BLOWS OUT. IN SNOWY OR ICY CONDITIONS DEFROST DOES NOT WORK, CANNOT SEE UNLESS YOU PULL OVER AND SCRAPE IT!!
Sun visors repeatedly breaking and affecting visibility through windshield. I have taken it to the dealership twice for replacements and, despite very little use, the issue keeps happening. I am very gentle and careful with the sun visors but despite this it keeps happening. I have installed no hardware or changed any factory-bought hardware that would cause the issue.
THE WINDSHIELD DEFROSTER ONLY DEFROSTS AND CLEARS FOG AND ICE ON THE MIDDLE THIRD OF THE WINDSHIELD, LEAVING THE SIDE TWO THIRDS OBSTRUCTED. THIS ALSO PREVENTS THE WILERS FROM BEING WARMED AND BEING ABLE TO CLEAR SNOW AND ICE FROM THE EXTERIOR OF THE WINDSHIELD. I HAVE EXPERIENCED THIS WHILE DRIVING ALSO WHICH MADE ME PULL OVER AND WAIT FOR THE MIDDLE TO THAW OUT AGAIN SO I CAN SEE.
WINDSHIELD CRACKED. 2ND TIME IN 1 YEAR. DRIVING DOWN ROAD. *TR
WHILE I WAS STATIONARY IN MY DRIVEWAY IN MY VEHICLE WARMING THE CAR AND DEFROSTING THE WINDSHIELD, THE FRONT WINDSHIELD CRACKED RIGHT BEFORE ME. IT SEEMS THAT THE DEFROSTER AIR IS TOO HOT, AND THE TEMPERATURE DIFFERENCE FROM THE OUTSIDE (20F) CAUSED A STRESS FRACTURE ON THE GLASS. THIS ISSUE IS WIDESPREAD.
THE SUN VISORS ON EITHER SIDE ARE MOUNTED WITH A RETAINING CLIP OF VERY POOR DESIGN. IF THE VISORS ARE SWIVELED OUT, THE RETAINER WOULD BREAK AND THE VISORS WOULD SIMPLY DANGLE USELESSLY, OBVIOUSLY AFFECTING VISIBILITY AND DRIVING. MANY OWNERS HAVE REPORTED THIS PROBLEM IN THE FORUM (HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/SUN-VISOR-BROKEN.37957/PAGE-7#POST-1017415). JEEP WOULD REPLACE THESE PARTS IN SOME CASES, BUT THE VISORS WOULD IMMEDIATELY BREAK AGAIN BECAUSE THE PART IS POORLY DESIGNED. JEEP OUGHT TO ISSUE A RECALL BECAUSE OF THE SAFETY ISSUES THAT THE BROKEN VISORS CAUSE.
FIRST TIME USING THE DEFROST THE WINDSHIELD CRACKED. I WAS STOPPED AT A RED LIGHT. JEEP IS ALWAYS GARAGE KEPT. CRACK IS EXACTLY IN THE SAME LOCATION THAT OTHERS ARE REPORTING TOO. BOTTOM CENTER WHERE THE GASKET MEETS.
OUR HIGH DEFROST SETTING ONLY WORKS ON THE CENTER 12" OF OUR JEEP WINDSHIELD. THE 1/3 ON BOTH SIDES, DRIVER SIDE AND PASSENGER SIDE ARE GETTING ZERO DEFROSTING AIR. MY BROTHERS 2019 AND HUNDREDS OF OTHER 2018 AND 2019 JEEPS ALSO HAVE THIS PROBLEM ACCORDING TO BLOGS. THE DEALERSHIP STATED THAT OUR DEFROST IS WORKING THE SAME AS OTHER NEW JEEPS ON THE LOT AND REFUSED TO ACKNOWLEDGE THE DANGEROUS DESIGN FLAW. I HAVE INSTALLED DUCT TAPE ON THE CENTER PORTION OF THE DEFROST VENT TO REDIRECT THE AIR TO THE DRIVERS AND PASSENGERS SIDE WINDSHIELD. I PLAN TO MAKE A PATIAL PERMINANT BLOCK FROM PLASTIC AND INSTALL IT TODAY. WE LIVE IN THE ROCKY MOUNTAINS AND THIS JEEP WOULD BE UNDRIVABLE IN THE WINTER WITHOUT DEFROST AIR FLOW AFTERMARKET REDIRECTION. ZERO DEFROST AIR HITS THE DRIVER AND PASSENGER SIDE WITHOUT THE AFTERMARKET FIX. JEEP OWNERS ARE IN REAL DANGER IF THEIR WINDSHEILD FOGS UP. WE TURNED ON OUR DEFROST TO HIGH HEAT AND AIRFLOW TO REMOVE ICE FROM AN ICE STORM A FEW DAYS AGO. ONLY THE CENTER 12-14" WERE MELTED.
Showing 1–20 of 30 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026