2021 Jeep Wrangler Electrical System Problems

Driving on the highway smoke came from under the hood in the right hand side forcing my family out on the highway keep ingulfed in flames and burnt to a crisp

A recall repair was completed in 2023 related to an overheating warning. Recently, the same issue has returned. The engine cooling fan runs at a very high speed for several minutes and then shuts off, even when the vehicle is cold or operating under normal conditions. An overheating warning message appeared briefly while driving, but the temperature gauge remained within the normal range. This suggests the engine may not actually be overheating and that the issue may be related to a faulty sensor, electrical system, or control module. The problem has not yet been fully diagnosed by a dealer due to diagnostic costs, but the symptoms are consistent with the original issue that led to the recall repair. This condition could pose a safety risk because the driver may receive inaccurate overheating warnings or may not be alerted if a real overheating condition occurs. The issue is intermittent and has occurred both while driving and when the vehicle is stationary. Attempts were made to contact the manufacturer to report this as a repeat issue after a recall repair, but no resolution was provided and a formal case was not successfully established.

This is a plug in hybrid vehicle. The (ECH) electric coolant heater is prone to failure. This failure can lead to loss of power and might cause the hybrid battery pack to not regulate its temperature leading to a fire. This is a high failure rate with some saying it has failed more than once. Jeep 4xe Fans on Facebook has been doing some tracking of numbers and shows a 50% failure rate with some failing after being replaced. This failure is not being addressed by Jeep.

My vehicle is experiencing EV system failures, stalling, and system shutdown warnings that make the vehicle unsafe to operate. These symptoms began after a recall repair that was performed by the dealership. The dealership initially stated the recall was repaired, but the same symptoms have continued and have now worsened. The vehicle will display EV system warnings and will stall or shut down systems while driving. The air conditioning and other systems also shut down as the vehicle attempts to protect the electrical system. I have brought the vehicle back to the dealership multiple times regarding this issue. Despite the vehicle showing the same symptoms associated with the recall, I am now being told I may have to pay for additional teardown work unrelated to the EV system. This vehicle has become unsafe to drive, and I have requested assistance and escalation from dealership management but have not received a resolution. I am filing this complaint due to the safety risk posed by the vehicle stalling and shutting down systems while in operation.

Vehicle has gone through the 68C update and the car sometimes hesitates in stop and go traffic. Also the vehicle hesitates on acceleration almost causing an accidents more times than I can count.

Car partially charged and when driving feels like it’s going to stall out. Seems like whatever update Stellantis did to hide the 4xe issues is impacting my ability to safely get around

The uconnect radio is not functioning correctly at 55000 miles it refreshes and restarts intermittently and the rear camera is not operating properly after switching to drive from reverse. The image remains in the screen for an extended period of time causing a view of the rear of the vehicle as it is driving forward. This gives a skewed perception of what is going on around the vehicle. It’s is distracting and confusing until the rear view camera returns to the “drive” condition of the vehicles transmission and removes the view of the rear of the vehicle from the radio.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was taken to a local dealer, where an engine oil replacement was performed, and the High-Voltage Battery was replaced. Upon further inspection, the local dealer diagnosed the High-Voltage Battery replacement as a failure. In addition, the contact stated that the vehicle remained at the local dealer for several months; however, the parts were not available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

My engine light came on shortly after my first warranty oil change August 23,2025 at the Tonkin Hillsboro dealership. During my 2nd warranty oil change January 9,2026 at Tonkin Hillsboro dealership I let them know my engine light came on after their last service and they wanted to charge me the diagnosis fee. After continued discussion learned they already checked the code indicator and mentioned possible gas cap seal and it was not fixed. Today I received an Updated Carfax of my recent service and saw a recall for my vehicle dated on October 30, 2025 re: Urgent Fire Risk When Parked. NHTSA Recall Number 25V741000 Manufacturer Recall Number68C NHTSA Recall Number25V-741 Recall StatusRecall Incomplete This safety was not checked, fixed or completed within the consumer regulatory requirement of recalls while my vehicle was in service and in their observation. If the recall notice is dated October 30, 2025, there should be no reason for an oversight in providing clear communication and corrective action immediately while the vehicle was in service on January 9,2025 and communication/information before I picked up the vehicle and drove it off the lot. This is a certified vehicle that so far has not given me any confidence of proper dealership quality and car for vehicle safety and consumer co concern.

On Tuesday January 6 2026, I was driving my 2021 Jeep Wrangler 4xe. I noticed smoke coming out the engine. I pulled over to the side of the road to determine the problem. Upon exiting the vehicle, I saw flames coming from the undercarriage of the engine. The fire soon engulfed the vehicle. 911 was called. Police and Fire responded. The vehicle was destroyed in the fire. I have photos and videos of the fire and aftermath, taken once I exited the vehicle. I assume the fire is the result of the recent recall on the battery components of the Jeep Wrangler 4xe. The vehicle is currently in an impound lot and would be available for inspection upon request. I have notified Jeep and my insurance of the incident, but the jeep has not as of yet, been inspected by either entity. The fire was of great risk to myself. If I hadn't pulled over when I did who knows what might have occurred. In addition I had a full tank of gas so the vehicle could have exploded endangering other people, vehicles, and property. No warning lamps, messages, or other symptoms of the problem appeared prior to the failure. The vehicle had been operating as intended prior to smoke/fire. I have documentation of a service of the vehicle on Wednesday Dec 3, 2025 with Raidon's of Kirkland in which the performed recall services.

The manufacturer refuses to process the 68c recall. The car was purchased from a dealer in Canada in 2021. I purchased it in 2025 and imported it to Poland. Currently, the car is registered and used in Poland. The dealership refused to process it. He suggested I take the car to North America and have the recall performed there. It's possible to have the software related to the 68c recall installed at an independent repair shop in Poland, but if the battery needs to be replaced, Jeep won't do it. I tried contacting Jeep in the US to ask how to resolve this, but there's no email address or online form available. Given zip code is incorrect since this form do not allow to use forein zipcode. Please contact me via email address. Regards [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Glendale Dodge (CA) is actively using Federal Fire Risk Recall 68C to fraudulently conceal a separate, critical High-Voltage hardware failure on my 2021 Jeep Wrangler 4xe. Upon intake, my vehicle’s internal VIP diagnostic scan showed an active P0E15 code (Electric Coolant Heater Failure). Per Stellantis Technical Service Bulletins, this code indicates a severe failure requiring a physical hardware replacement to ensure the high-voltage system operates safely. To avoid performing this costly warranty repair, the dealership deliberately falsified the diagnosis on Final Invoice #31349. Under Line C (Customer States Check Engine Light is On), the dealership officially recorded the cause and correction as: 'DUE TO RECALL MODULE UPDATES AND BAD BATTERY.' This is an affirmatively false written diagnosis. A dead 12V battery and a recall software update do not cause, nor do they resolve, a P0E15 High-Voltage Electric Coolant Heater failure. The dealership lied on the legal invoice to scrub the hardware defect from the record. They then applied the 68C software patch as a smokescreen, falsified the 'Date Out' to 12/26/2025 to prematurely close the federal recall ticket, and attempted to return a vehicle that remains mechanically compromised and unsafe. This is intentional warranty fraud masking a high-voltage system failure. Stellantis and its authorized repair facility are refusing to properly remedy the vehicle. The vehicle is currently held at the dealership pending an active fraud investigation by the California Bureau of Automotive Repair (Case #6596-WS4PV6).

Multiple failed recalls to stop vehicle High Voltage battery fires. I've already had the battery pack replaced once and now another recall of a software flash (68c) to test the battery cells separators for damage. So again the issue is still there and this is just another band-aid to catch it before it catches fire. This has been a ongoing issue for over a year and the issue is still not properly corrected. Multiple months of no charging, no parking in garage or near other vehicles/structures just to have another band-aid of a software flash, to stop the fire before it starts doesn't make me feel safe enough to put my family in this vehicle or to still want to charge or park anywhere near other vehicles or structures. This is the same process that "fixed" this issue the last time that obviously isn't a fix at all. The new battery they installed in 07/22/25 is just more of the same junk batteries without a proper fix.

See attached letter

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I own a 2021 Jeep Wrangler 4xe Rubicon with approximately 23,000 miles. I recently received notice of Recall 68C (high-voltage battery fire risk). Jeep’s instructions say not to charge the vehicle and to park it outdoors, away from structures, because of potential fire risk. The manufacturer has stated that no repair will be available until at least March 2026, leaving owners unable to safely use or charge their vehicles for months. This recall follows multiple previous recalls and investigations involving fire risk or electrical system failures on the Wrangler 4xe, including earlier campaigns related to the hybrid battery and software updates. The repeated safety issues raise concerns about the overall safety and reliability of this model. My vehicle is otherwise in excellent condition, but I can no longer use it as intended as a plug-in hybrid or safely park it in my garage. Jeep has not offered a timely fix, loaner vehicle, or buyback. I am reporting this because the ongoing risk of fire, coupled with repeated recalls and long repair delays, represents a serious safety hazard that deserves immediate NHTSA attention.

My Jeep 4xE popped a check engine light and I lost anything connected to the HV battery. The Jeep was lurching and driving strangely. The dealer said it required a new HV battery that was replaced under warranty. Just a week later the Jeep is recalled because these batteries could catch fire and I can no longer charge my vehicle or park in my garage. This means Jeep installed an HV battery that they knew was unsafe. This Jeep had a similar recall last year at the same time and received the “fix” which turns out did nothing to actually fix the issue with the HV batteries. I have lost confidence in this vehicle being safe for me and my family. This is dangerous and unacceptable!

My 2021 Jeep Wrangler 4xe has now been through three separate recalls for the same high-voltage battery fire risk, each time with the same “software flash” remedy instead of a permanent repair. Recall 24V-111 (04B, Feb 2024): Software update to the Battery Management System (BMS) to detect battery faults. Recall 24V-720 (95B, Sept 2024): Reissued for the same defect, again using only a software update. Recall 25V-741 (68C, Oct 2025): A third campaign for the same issue, described once more as a “software flash followed by replacement if needed,” though parts are still unavailable. Each campaign cites potential separator damage inside the battery cells, which can lead to thermal events and fires. Despite multiple “fixes,” Stellantis has never provided an actual hardware remedy or replacement plan. Owners continue to be told to park away from structures and avoid charging their vehicles. More than a year after the first battery recall, the manufacturer still cannot supply a permanent remedy, exceeding the “reasonable time” requirement under federal safety law. I am filing this complaint because repeated software-only updates have not corrected the defect and the vehicle remains at risk of fire. NHTSA oversight is needed to ensure Stellantis provides a true, lasting fix rather than another temporary software patch.

The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact stated that a recall repair for the battery was previously completed in 2023. The contact called a dealer and the manufacturer and was advised that the remedy was not yet available and to follow the instructions not to park the vehicle near any structures or other vehicles, and not to charge the battery due to the risk of a fire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

My 2021 Jeep wrangler (VIN: [XXX] ) experienced an instrument cluster failure. I took the jeep to the local Jeep dealer for maintenance and verified the instrument cluster (IC) needs to be replaced. This issue is present for other 2021 Jeep wranglers (same make/model) and there is an active recall for them (NHTSA ID: 21V949000). However, my Jeep is not currently listed under the recall but has the same exact issue and requires IC replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)