NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Jeep Wrangler. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Vehicle experienced a complete and sudden loss of power, propulsion, and steering control WHILE DRIVING. The vehicle instantly shut down in motion and we were unable to accelerate, control speed, or safely maneuver, steering wheel locked. This created an immediate and severe risk of collision for myself, my spouse, and my young child who was in the vehicle at the time. There are multiple open safety recalls on this vehicle (including electrical system/propulsion defects), but no repairs or remedies are available, and the manufacturer is refusing to provide towing, inspection, or safe transportation. I reported the total power loss to the manufacturer. Despite this being an extremely dangerous event consistent with the recall symptoms, I was repeatedly told the vehicle is “safe to drive in gas mode,” even though they did NOT inspect it, did NOT ask for diagnostic information, and did NOT offer any safety assessment. They refused to authorize towing, refused to authorize inspection, and told me to pay out of pocket for a rental despite the vehicle being unsafe and unusable. The dealership also stated they have no way to repair the recalls and provided no solution or timeline and refused a loaner vehicle. The vehicle cannot be safely driven the 40+ miles to the dealership due to the prior failure. This vehicle is unsafe to operate, has already experienced the failure described in the open recalls, and the manufacturer is not providing any remedy, inspection, transport, or safe alternative transportation. We paid over $100,000 for this vehicle and currently cannot use it at all. I am reporting this because the defect has already occurred and poses a serious safety hazard to us and other drivers. We need NHTSA involvement because the manufacturer is refusing to address or acknowledge the danger despite documentation of total power loss in motion. This incident occurred MULTIPLE TIMES; date is a vague approximate.
The vehicle intermittently smells of burning plastic when not on and when running.
Vehicle experiences sudden unintended stopping and loss of propulsion. There are known safety recalls with no available remedy. Vehicle is unsafe and inoperable. Smoke/burning odor present. Children were in the vehicle during incidents. Manufacturer has not provided a fix. I was on my way to work towards the end of September with a SEMI behind me and it stopped out of the blue while driving! Thank God I acted fast and pushed start then stop to get it to go and out of the way, I was right infront of my job. Other times I have been alone and most recently during Christmas break my brother in law was in the car with me when it happened and he screamed and said to turn around, he’s a mechanic and he wanted to see what I was talking about. We didn’t even make it but out of the apartment complex when it happened.
My 2024 Jeep Wrangler 4xe (VIN [XXX] ) has two active recalls (25V-741 and 25V-766). The battery does not charge, and the vehicle has braking issues by itself. Dealership attempted repairs multiple times with no resolution. The vehicle may catch fire and is unsafe to drive or charge. I’m requesting NHTSA review and manufacturer action INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This vehicle has 3 catastrophic and dangerous recalls. I have attempted jeep several times to try to get it escalated, but they have ignored us. The vehicle lost power suddenly in busy traffic 2 times, causing my wife to almost be involved in an accident. We have no confidence in driving this vehicle. Hoping you can help
The 4xe system had a software update that ran and caused sudden lost of power. Vehicle has been at the dealership since September 15th and should be available for inspection. Upon completion of the update, the vehicle turned off and came to a quick stop. The vehicle did restart and while driving it, it died again. Second time it turned off, I was not able to move it from the traffic lane. Driving east in the morning facing the rising sun on a 55 MPH road. Yes, it was duplicated at the dealership after they thought it was repaired. Vehicle has been inspected by a Mopar Representative. No indication of complete loss of vehicle power and this occurred on September 15th.
Component/System That Failed: The airbag system, forward-collision sensors, and collision-warning/braking system failed. Despite a severe frontal crash, no airbags deployed and no warning or automatic braking occurred. The Bosch Crash Data Report shows abnormal sensor spikes (up to +52g), inconsistent Delta-V readings, and failures in object detection (“No Object” recorded before impact). The components remain available for inspection through the body shop and insurer. Safety Risk: My family and I were injured because the vehicle provided no warning, no crash avoidance, and no airbag deployment during a major impact requiring a full frame replacement. This failure places all Jeep 4XE drivers at risk of severe injury or death in similar conditions. Has the Problem Been Reproduced? The problem occurred unexpectedly during the crash and cannot be safely reproduced. However, Stellantis’s inspection did not explain the sensor irregularities or system failures. Vehicle Inspections: The vehicle has been inspected by Stellantis (File 94277361), my insurance company, and the collision repair center. Stellantis claimed “insufficient deceleration,” which contradicts the severity of damage, sensor data irregularities, and the fact that the other vehicle’s airbags deployed. Warning Lamps/Symptoms Before Failure: For weeks before the crash, the Jeep produced false crash warnings, beeping, and forward-collision alerts with no obstacles present. During the actual impact, all warnings stopped, and the system failed completely. This sudden shift from false alarms to total silence suggests a sensor or module defect. Urgency: Multiple active recalls already affect this vehicle line. I fear this Jeep is unsafe to drive even after repairs. I am requesting NHTSA’s urgent assistance and investigation into this failure to prevent further injuries.
Started vehicle in the morning and radio/infotainment system had a problem. The radio functions seemed to work but when I put the vehicle in reverse the backup camera screen went black. I tried putting the car back into park and then restarting the vehicle and putting it back into reverse, but it didn't work again. Drove about 25 miles to my place of work and parked in a parking spot. I then proceeded to put the vehicle in reverse again and this time noticed the camera started to work but it was working intermittently. The screen kept flashing on/off and also the image from the camera flashing in blue. During the initial startup and later when parking at no time were there any warning lights or anything to indicate a malfunction. I have had issues with the radio/infotainment system multiple times and have brought it into dealership for issues with it. They have stated that they can't replicate the issues and just check to make sure it has the most up to date software. In those instances, the software was up to date at the time of the issues.
Regarding bullet point one: Not sure Bullet 2:My safety and my husband's safety would have been at risk if it had crashed into our house as he was sitting where it could have possibility entered the house. Bullet 3: Not sure Bullet 4: Vehicle was has not been inspected by manufacturer. Jeep was not driveable. State Farm was contacted and a wrecker came and towed the vehicle to Caliber Collision. The Jeep is there now. Drove into driveway and placed Jeep in reverse to back up to a shed. I put my foot on the accelerator to backup but the Jeep lurched forward and accelerated. It would not stop, even as I tried to brake, until it ran through a privacy fence knocking down 3 cemented metal posts and bent another one. It also ran over a metal bird cage, metal table, Talavara bird bath, and uprooted an 8+' shrub before coming to a stop inches away from our HVAC unit and the house. Marks on the driveway seem to indicate the right rear tire kept turning and the left rear tire buried into the ground almost up to the axle. Bullet 5: There were no warning lights or signals before the accident.
THREE urgent fire risk/catastrophic recalls with no remedy avail. Urged not safe to drive or charge due to fire risk. Urged to park away from buildings due to fire risk. Cannot schedule an appointment for repair as no remedy is avail. Considering, vehicle is not serviceable since September 2025. Requesting a buyback as I need a reliable and safe vehicle ASAP. Currently posing a catastrophic risk to my family, neighbors and employer/co-workers as this is my only means of transportation. Unsafe and hazardous. I purchased this vehicle back in August 2024, currently only has 17,000 miles and all services are UTD minus the recalls considering no remedy avail.
I am experiencing a severe and dangerous front-end vibration at freeway speeds between 60–65 mph, commonly known as “Death Wobble.” The wobble is violent enough that I feel I could lose control of the vehicle. It makes the Jeep extremely unsafe to drive on the freeway. This is happening on a vehicle that is practically new with only 38,000 miles, which is unacceptable for a safety-related issue. I brought the vehicle to the dealership three times before my warranty expired, and the problem was never fixed. Now that the warranty period has passed, the dealership is telling me I must pay out of pocket for the repairs, even though this issue started and was reported while the vehicle was still under warranty.
All four Nexen tires failed within 16,500 miles during normal use on dirt and paved roads. I have submitted claims to Nexen for four ties on my vehicle which wore to less than 2/32” tread in less than 17,000 miles creating unsafe conditions and one slow leak. Nexen has denied all claims for redress .
Tire tread worn to less than 2/32” within 16,500 miles Claim denied by Nexen The tread showed excessive chunking amd tread wear, even though vehicle was only used on paved and dirt roads.
Tire flattened after tread wore through the tread and hole created from chunking. Tire size: 255-75-R17. At about 16,500 miles the tire began to show steel belt wires from the sides and developed a slow leak. Measured tread was less than 2/32”. I submitted a claim to Nexen and it was denied.
All 5 tires dry rotting at tread vehicle has 20k miles and is a 2024 model year Drivers rear blew out while driving
A small rock hit my gorilla glass windshield putting a extremely small nick the size of the tip of a ball point pen. You can't even see the extremely small nick on a camera. But the windshield instantly cracked and continues to Crack from this tiny nick. Is has cracked over half the windshield and can be felt on the inside as well. Now I'm stuck paying a ton of money and my insurance rates going up monthly to replace a faulty windshield that mopar knows is faulty and there have been several complaints and even a lawsuit over the windshield.
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at 40 MPH, the vehicle shut off with the "Service Charging System" warning light illuminated. The vehicle coasted off to the shoulder of the roadway with several unknown warning lights flashing on the instrument panel. The contact stated that there was an abnormal clicking sound coming from the battery system, approximately every 20 seconds. Several attempts were made to restart the vehicle, but the vehicle failed to restart. Due to the failure, the contact called for a tow truck; however, while waiting for the tow truck, the vehicle restarted, and the contact drove the vehicle back to the residence. The following day, the contact called the dealer and made an appointment to service the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Vehicle was suddenly completely disabled without warning with multiple lights and turtle emblem inside the dash. Battery which is a known problem defect was completely disabled.
Vehicle was being driven 55 mph on a two lane highway when it became completely immobile with every light including check engine light lit. A red turtle also appeared on the screen to indicate limp mode and vehicle wouldn’t go over 5 mph and eventually became completely disabled. The dealership attributed the issue to a 12V battery which is dangerous because an accident could easily have happen with the sudden loss of power. With the 68C and 78C major recalls the 4XEs should be a mandatory buyback. They are an overly dangerous vehicle that fit a lemon perfectly. Stellantis obviously have no idea how to fix the dangerous fire issue with 68C. They have tried 3 times and failed. What makes this any different? When is the NHTSA actually going to step in and force them? Now 78C and an engine replacement due to fires . The dealerships and Jeep have no idea. They said it could be years. The are failing to act in a timely manner.
On August 4, 2025, while being operated in an ordinary and careful manner, the newly-purchased vehicle experienced an episode of sudden unintended acceleration, lurching forward uncontrollably and slamming into a tree. Then, as the driver attempted to back up, the vehicle charged forward and struck the tree again. The vehicle's driver airbag never deployed despite sustaining two head-on collisions which ultimately rendered the vehicle a total loss. The vehicle's manufacturer hired an "independent" inspector to inspect the vehicle. They found "no manufacturing defects" and blamed "human error" for the incident.
About one in 10 starts of my vehicle, the radio/infotainment screen will lock up, make a make a static sound, go black, and restart in a one minute cycle. Sometimes when I am in reverse, it will keep a picture of the back up camera, it’s a locked up picture (that is, not the camera view in motion) and which I think is dangerous, because it could give driver a false perception that there’s nothing behind the vehicle, and then the infotainment will reboot.
Reverse camera not working. Screen is blue.
Tire wore to 2/32” in less than 17,000 miles. Belt wires showing from the sidewalls. Submitted a claim to Nexen and they cited excessive off-road use and overinflation as the cause. Neither of these is true. This vehicle has only been used for rural mail delivery on paved or dirt roads Claim denied
purchased lease on 11/22/2024 on 12/23/2024 Had engine light on was told There was condensation on the oil. So I had the oil changed. on 3/14/2025 My engine light was on again and I noticed the vehicle was not holding a electric charge on 4/3/2025 went back again because engine light was on and they replaced a componant for the hybrid charge 07/30/2025 While driving in gas mode (Because the vehicle will not charge) I had RED TURTLE and RED Wrench along with check engine light..At this point The jeep slowed down immensely in traffic and I had to pull over.once I turned it off it seemed fine untill it happend again going up a steep hill and the jeep just stalled and Traffic from behind almost hit me. This jeep is not safe I only have 7,800 miles on it brand new and Im going back to the dealer on 8/11/2025 to have them update my system? I feel like this is just a bandaide and this car should be recalled or bought back jeep
I am writing to formally raise a critical safety and contract breach complaint regarding my leased Jeep Wrangler EV, which is subject to recalls 68C and 78C. These recalls involve severe safety defects that pose an immediate risk of catastrophic battery fire (recall 68C) and dangerous engine failure with possible fire (recall 78C). Both defects create a clear and present danger to my personal safety, the safety of others, and property. Jeep has admitted in official communications that there is currently no available remedy to fix these life-threatening issues. The absence of a remedy means I am being forced to operate or keep a vehicle that is unsafe under the law and industry safety standards. This is not a simple inconvenience or minor defect but a fundamental vehicle safety failure. Additionally, I have been instructed not to use essential vehicle functions, such as charging the battery or parking indoors, in order to mitigate fire risk. This directive is wholly unacceptable and unreasonable. I leased this vehicle specifically for its electric and plug-in hybrid capabilities. Being told not to charge the vehicle or use it normally effectively denies me the primary functions of the car, violating the implied warranty of merchantability and my lease agreement. Continuing to require me to use an unsafe vehicle without a fix is a breach of contract and a violation of consumer rights and safety laws. Jeep and the leasing company are legally obligated to promptly provide a safe remedy or resolution which they are not able to do. Due to the severe and unremedied safety risks, I demand that NHTSA take immediate enforcement action requiring manufacturers and leasing companies to terminate affected leases and refund all payments to owners. Owners should not be forced to use or retain unsafe vehicles lacking any fix. Prompt regulatory intervention is imperative to protect public safety. Please help to hold jeep accountable and force termination and full refunds.
Vehicle abruptly lost all power while driving, multiple panel lights, turtle mode. Twice now, first time at an intersection (April 10, 2025), second time on street in front of my house after pulling out of driveway. Loss of power steering, insufficient power to get back up driveway to garage. Towed both times. First time spent 18 days at dealer, "multiple DTC codes", no definitive diagnosis. Back at dealer now for past 11 days, no diagnosis yet. Could easily have been life-threatening situation if occured while driving on freeway or at speed. Apparently known problem with these Jeep HEVs.
After a UConnect OTA software update was received in Feb of 2025, the radio frequently crashes and reboots shortly after starting the car. Frequently this will result in the backup camera image being frozen for up to 30 seconds before the radio reboots. This causes a potentially dangerous situation if you rely on the camera while backing up. Also, after this happens the wireless access point can not be enabled without manually rebooting the radio again.
My 2024 Jeep Wrangler 4xe is under two active safety recalls: Recall 68C (NHTSA 25V-741) involving high voltage battery fire risk, and Recall 78C (NHTSA 25V766) unexpected and unrecoverable loss of propulsion which is also currently unresolved. Recall 68C instructs owners NOT to recharge the vehicle and to park it away from structures due to potential fire. No remedy exists for either recall. The vehicle is leased and cannot be used normally or safely. Stellantis has not provided a remedy, replacement, or loaner. I am requesting NHTSA review due to the severity of the defects, the lack of an available fix, and the significant safety impact to consumers.
The contact owns a 2024 Jeep Wrangler. The contact stated that while the vehicle was parked, the contact noticed oil leaking from the engine compartment. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120.
This was the third time the vehicle ceased with 1/8 tank of gas left. These instances result in the gas light, engine light, and battery light to turn on and do not let the vehicle move into neutral, which has been unsafe as the vehicle shuts down somewhat unexpectedly and has taken place in the middle of the road without the option to push the vehicle off to the side.
When I first got it, I would get on the highway and once I hit 80mph it would do a wobble. I was told by the dealership it was "normal" and they couldn't replicate it. Then it got worse, anytime I hit 60mph on the hwy it wobbles.
Touchscreen stereo will stop work/glitching while driving. It will freeze as I am backing up. Constantly rebooting itself. Cigarette outlet will randomly glitch when something is plugged in and will stop working. Starting to feel unsafe while driving especially when it starts glitching and freezing especially while I am I. Reverse
Odometer Fraud. The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System) and the vehicle was taken to the dealer for the recall repair. The contact stated that when the vehicle was taken to the dealer for the recall repair, the odometer reading was 16,000. The contact stated that after the vehicle had been repaired under the recall, the contact retrieved the vehicle and became aware of a mileage discrepancy and that the odometer had been rolled back to 12,000.
My jeep seized in the middle of an intersection while I was doing approximately 30 mph, the jeep immediately flung to a complete stop from 30 to 0 and caught fire. The dealership had it over a week and told me the modular blew randomly. This happened in May and I purchased it in April. Since there is many recalls with no remedy, I am scared every time I am on the highway doing around 65mph because if it happened at that speed I am sure we would not survive. I have spoken to the dealer regarding all of these dangerous recalls and issues with no remedy and they referred me to the leasing company. I asked them to take the lease back because I do not think I should have to pay for a car that is not sellable or able to be fixed and they denied taking the lease back. My Wife and I both have the same issue with our Jeeps with no solution provided. I feel this needs to be addressed for the safety of families that are now stuck paying for undrivable vehicles that could be a potential bomb or accident that takes human lives at any given moment. I feel the manufacturer should buy back leases that are unsafe as it should void the lease contract. I know I did not sign up to drive a hazard on the roads or the ability to park in my garage or near my home.
While driving on a highway at the 55 mph speed limit, the vehicle suddenly lost power and I was only able to travel at around 40 mph. The incident happened at a busy time on this two-lane highway and it caused traffic to back up behind me and for people to pass me until I could turn at the next intersection. I was only a mile or so away from my residence and I was able to make it home under the reduced power. The 4xe battery was at <1% and I was driving in hybrid mode at the time of the incident. I recharged the battery overnight and have driven it only a few miles since, with no further incidents. I purchased the vehicle used 2 weeks ago with under 17K miles on the odometer. I have not reported the incident to the dealership from which I purchased the vehicle, as they are not a Jeep dealership and I doubt that they would have a clue as to the cause of the problem.
The car cannot start
Since I leased the car, I have taken it to the dealers 4 different times for the steering wheel shaking out of control the first time the "fixed" it but turned me away the 2nd and 3rd time. Each time I requested the left mid speaker to be checked and replaced but they refused to do anything about it until my last oil change 2 months ago. Last year around November they fixed and oil leak, but the cat never leaked oil form the bottom. The Jeep was burning oil not leaking oil and they never did a consumption test. I took it in because the oil levels were low. However, the speaker is still broken, and I did not return the Jeep because they would not give me a loaner car for the service even though it's under warranty. In addition, right front and back tires blew out and when I had the Jeep towed to the dealership for repairs, I noticed that the back tank next to the muffler was leaking. While the Jeep was at the dealership waiting to be serviced, it was vandalized with the rear left window busted out and pain job damaged. My personal registration and insurance information among other things was taken as well. It's been 3 and a half weeks, and they are jerking me around about the repairs. Yesterday, I talked to the service manager (Jose & Rob) they were very condescending about having the repairs done. Upon talking to them I was told that the found and fixed another 'oil leak" but never did a consumption test. I didn't notice the oil being low when I turned in the Jeep on 4/14/25, so they assumed that the leak that I mention was coming from the engine and not the rear and found another leak but had not checked the rear for the leak that I requested them to check. In addition, they claimed that they fixed the oil "leak" without doing a consumption test. I turned the Jeep in on 4/14/25 and the vandalism happened on 4/24/25. FYI this site won't allow me to download the videos of the Jeep doing the "death wabble (shake)". Please email me so I can forward that to you.
Firsts, "service shifter" came up on the dash, with no other lights. Followed by the check engine light. After that, there was a red tortoise that appeared on the dash that said "vehicle speed may be limited". After which the throttle response was limited and I couldn't accelerate over 10 mph. Within 30 seconds of that the steering wheel locked up, not allowing me to turn and the throttle response died. The vehicle stopped. I turned the vehicle off and back on and began to drive again, almost immediately the same error messages came up, followed by a locked steering wheel (unable to turn) and no acceleration. At this point, the dash board began to illuminate all lights, "Auto Emergency Braking Unavailable", "service shifter" "Service transmission" etc. With the fuel cluster jumping and dropping. Following this, the windshield wipers began to go without control and then the vehicle died and was unable to be started.
Car was shaking over anytime went over 70miles an hour. Would not stay in lane . Steering dampener was replaced . Car continues to do this when I hit a bump. I’ve taken it back two more times, the dealer says they cannot duplicate the problem and therefore cannot fix it . It pulls completely to the other side and snaps back . They said it’s because the back is heavier than the front . They claim my tires are ok and everything looks good . It does not feel good and it does not feel like it did when I purchase the car . I drive it every day and my passengers have also noticed the problem . I am getting close to the end of my warranty and I have a feeling the dealer is going to let it run out and then tell me they found the problem .
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with the image of a turtle displayed on the instrument panel. Soon after the failure, the instrument panel went blank. The contact stated that the vehicle lost motive power with a loud fan blowing sound coming from the vehicle. The contact pulled over and turned off the vehicle. Upon restarting the vehicle, the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer on several occasions however, the mechanics were unable to duplicate the failure or diagnose the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 20,000
Loud noise and vibration on low rpm Once above 1000 rpm it starts acting normally. Camera get disconnected and blue screen shows up
I am submitting this formal complaint to the National Highway Traffic Safety Administration (NHTSA) regarding a premature front CV axle boot failure on a Jeep Wrangler with only 16,000 miles. This failure occurred under normal operating conditions and is indicative of a systemic durability defect that could pose serious long-term safety concerns if left unaddressed. The vehicle was brought to an authorized Jeep dealership in New Jersey after grease was observed leaking from the front axle. Inspection revealed a torn CV axle boot. Importantly, photographic and video documentation confirm the vehicle was never subjected to off-road use, impact, or any owner-induced damage. Despite this, the dealership refused warranty coverage, claiming no cause could be determined—yet arbitrarily attributing it to external influence without any supporting evidence. This type of failure in a critical drivetrain component at such low mileage raises substantial questions regarding material integrity, seal design, and long-term reliability—issues which fall under NHTSA’s authority pursuant to 49 U.S. Code § 30118 – Notification of Defects and Noncompliance and 49 CFR § 573 – Defect and Noncompliance Responsibility and Reports. Additionally, Jeep Wranglers have a well-documented history of drivetrain-related problems, including steering instability, axle vulnerability, and component fatigue—many of which have already resulted in Technical Service Bulletins (TSBs) and consumer complaints to your agency. This suggests an ongoing pattern of premature wear and reliability concerns that may meet the threshold for a safety-related defect investigation. While the failure in this instance did not yet result in an accident or injury, the CV joint and axle boot are vital components of the steering and stability system. A compromised CV joint due to undetected boot failure can lead to sudden loss of control, especially at highway speeds. The failure mode—occurring silently over time—is precisely the
I began having massive roof leaks on 27 February 2025, seven days after purchase, resulting in me taking my vehicle back to the dealer for roof leak repairs (1" repair attempt). I also took my vehicle back to the dealership again on 4 March 2025 for a second roof leak (2" repair attempt). On 7 April 2025 after torrential rain, my vehicle roof leaked again for the third time resulting in a call to the dealership for status. On 8 April 2025, I took my vehicle back to the dealership for roof leak repair after the vehicle roof leaked again over night resulting in the (3rd repair attempt/4th roof leak). On 14 April 2025 I took my vehicle to the dealership for roof leak repair, which was the 4th repair attempt. My vehicle remained at Classic Chrysler Dodge Jeep Ram of Arlington from 14 April 2025 through 28 April 2025 (14 days). On 30 April 2025, two days after getting the vehicle back from the dealership on 28 April 2025 the roof leaked yet again only worse than previous leaks being that the roof was leaking on both the drivers and passenger sides resulting in water damage to both doors and it's electrical components, the dashboard and it's components, the seats, floorboard and the bottom of vehicle had started presenting with rust. On 2 May 2025, after checking the vehicle after rain the night before I determined that the vehicle roof had leaked yet again resulting in 3-5 inches of rain puddling in the floorboard of the vehicle and the instrument panel was skewed, water dripping from under the dashboard and speakers, the driver side seats were soaked and water running down the passenger side door and window. This vehicle has leaked from the roof on 13 separate occasions. Including being in the shop for 35 days from Sep 2- Oct 8, 2025 and is currently in the shop again gor the same roof leak issue.
The contact owns a 2024 Jeep Wrangler. The contact stated that the side marker lights do not function when connected to the Recreational Vehicle he towed. The contact installed a tow vehicle wiring harness from Mopar and connected the wires to the recreational vehicle. The contact stated that side marker lights seized to operate as intended. No warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 4,000.
I have received a recall notice indicating that my Jeep Wrangler 4XE poses safety risks not only to myself but also to others. The notice advises me against parking the vehicle near any structures or my home, which is particularly concerning given that this Jeep is my sole means of transportation to and from work. My troubles began on January 18, 2024, the very first day I leased this vehicle, when it unexpectedly failed. Subsequently, Jeep provided me with a second Wrangler 4XE on January 22, 2024, but just three days later, that vehicle also malfunctioned and required a week-long stay in the shop for repairs. It is evident that this car is unsafe, and I believe Jeep was aware of these issues prior to my purchase. Having invested $10,000 as a down payment, I find myself in a precarious situation with a dangerous vehicle and no viable remedy from the manufacturer. It is clear that I should never have been sold this car in the first place.
The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ) that has experienced multiple hybrid system failures since the week of purchase. Despite several major repairs, the issues persist — raising significant safety and reliability concerns. Timeline of Major Issues: •[XXX]: Just two days after purchase, the vehicle was brought into the shop for hybrid system failure, requiring replacement of the high-voltage wiring harness and electric cooling heater. •Shortly after, the check engine light returned (per service staff, likely another hybrid fault). I was unable to bring it in at the time, and the light later turned off on its own. •[XXX}: After overnight charging, the battery was dead and the vehicle wouldn’t start. My wife (a medical provider) had to leave work to assist, causing major disruptions to patient care, financial loss, and missed school for my son. •[XXX]: After another overnight charge, the vehicle again failed to start, with more difficulty getting it to run than before. •[XXX}: The vehicle was returned to the shop and required replacement of the hybrid powertrain chip and additional high-voltage wiring. These failures mirror the symptoms and component issues currently under investigation in Recall 95B, yet my VIN does not show any open recalls, and I was never notified of any hybrid system defect. My vehicle has experienced the same hazardous failures and received the same repairs as affected vehicles. I am submitting this complaint because I believe my vehicle was improperly excluded from safety-related notifications and may be affected by a known, systemic hybrid defect. I am requesting that NHTSA include this case in its ongoing investigation into Jeep 4xe hybrid propulsion failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Jeep Wrangler. The contact stated that the infotainment screen glitched while using the Navigation system and other features. The contact then received notification of NHTSA Campaign Number: 25V710000 (Electrical System) and NHTSA Campaign Number: 25V741000(Electrical System); however, the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 10,000.
The battery died multiple times and has been replaced costing multiple days without transportation. Battery caused additional part repair and has been recently repaired. This is the 5th time going into shop for recall/issues on my vehicle with only 10k miles on it. Now with the safety recall with no solution I do not feel confident that this vehicle is safe and reliable for my family and daily life.
The fuel door stopped working - only emerhency string works A purge valve doesn't work