2022 Kia Carnival Complaint Log

Beginning of January, when I went to drive home from work my check engine light was on and my Kia Carnival wouldn't accelerate over 10 mph. I let it run longer and tried to drive again and it wouldn't go over 20 mph. Let it sit a while longer and it finally drove normally but the check engine light stayed on. I called and made an appt with Kia in Fort Wayne immediately after it happened but they couldn't get me in for almost 2 weeks. The day I took it in (Jan. 22) the vehicle/engine shook anytime I accelerated. It did this the entire drive from my home to the Kia dealership. They ran diagnostics and found there was a sensor error with the injectors. They test drove it and said everything was fine. I got it back on Jan. 25 or 26th and it was fine. Then on the 29th I went to drive my vehicle and it had the acceleration problem again. I immediately called Kia and they couldn't get my vehicle in until Feb. 7th. I didn't drive it that day after the acceleration problem, but the check engine light was on again. I've driven it all last week because I need a vehicle. The check engine light will come on sometimes and sometimes be off. On Friday Feb. 4th the shaking happened again. It would shake when I accelerate. The check engine light was on all weekend. They looked at my car on Feb. 7th and the check engine light isn't on and it's driving fine for them at Kia. They ran the diagnostic and said it was the sensor error again. They said it was fine to drive because it wasn't happening right at that moment. I drove it home and it started to have the same issues again multiple times. I called the first time it happened again after service and they couldn't get it in until March 7th. It won't do it everyday, usually just cold mornings on the first start. It wasn't having the issue when I took it in for service. They looked at it and said it was fine. I get it back and it's doing it again. After 4 service visits I'm still having problems and Kia refuses to help or do a buyback.

The contact owns a 2022 Kia Carnival. The contact stated while driving 45 MPH, the vehicle lost motive power without warning. The contact was able to stop on the side of the road. After several attempts to restart the vehicle, the contact was able to start the vehicle and noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer, and the dealer stated that because the check engine warning light was not illuminated, the vehicle would not be diagnosed. On another occasion, while driving 65 MPH, the failure reoccurred. The vehicle was taken to the dealer and the dealer stated that the actuator needed to be replaced. The vehicle was repaired but the failure reoccurred. On another occasion, the contact stated while adjusting the driver’s seat to a higher position, the seat failed to remain at the higher position. The contact also stated while driving 35 MPH, the vehicle would not immediately accelerate. After several seconds, the vehicle accelerated normally. The vehicle was taken to the dealer and the dealer stated that the console, horn assembly, and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no further assistance. The failure mileage was 1,872.

My check engine light keeps coming on due the throttle freezing in the winter and the car won’t go over 14mph when light is on

The throttle body froze up and the Van went into "limp mode". I was driving on a semi-busy road and I could not go above 10mph. It would not let me shift either. Like it was not getting any gas to let me accelerate. The check engine light was on, I used a scan reader and the code came as P2118. Also when it went to the dealership the check engine light was still on. It was inspected by the dealership, but only deleted it and it was given back to us. Yes, the first symptom was the idle was rough and the exhaust was making a deep noise. *Dealership wrote that it had high rpms*, which I never said that to them, I told them( dealership) that it was low rpms with the rough idle. I had it idle for 5 minutes so it could warm up since it was 15 degrees that night. This issue is not safe because I could get hit from behind because the van can not go faster or drive at the marked speed limit on city/highway roads. Also, having issues like this is not safe for my kids or other passengers in the Carnival. The dealership said it is from condensation getting into the throttle body. But I have never had this issue with any other car/truck I have owned.

At roughly 9,000 miles we noticed that the lights illuminating the climate control buttons stopped working. We also noticed the gear shift indicators (P, R, N, D) were not lighting up either, and neither was the light that told you what gear you were in. At night it is impossible to see what gear you are in or what button to push to change anything on the climate control. My wife took the car to a car wash and when she tried to put the car in neutral, she put it in reverse because there was no indication as to what gear she was in and she couldn't see, putting her and others around her at risk of an accident. The vehicle was brought into our local Kia Dealership where it was purchased and they ran various tests, all of which showed nothing was wrong even though everyone could clearly see that the lights were not displaying properly. It is still in the dealerships hands with no timetable or even an idea on how to fix it.

The back window on the hatch spontaneously exploded.

In December of 2021 my 6 month old Kia Carnival lost power while on the Ohio turnpike when the engine shut down. At that time the dealership was unable to identify the cause. Since then the vehicle has been into the shop multiple times, has an issue with Cylinder 6 and is burning coolant internally which is likely the original reason for the unexpected engine failure. Kia has been ordered through arbitration to repurchase the vehicle, however are unwilling to even offer enough to cover the loan and take back their defective vehicle. I have seen reports online of other Carnivals having similar issues. There are no recalls for this, and Kia seems to have no intention of making sure this is addressed.

The contact owns a 2020 Kia Carnival. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the rear driver's side automatic sliding door sensor malfunctioned, causing injury to the contact's daughter's shoulder when it closed while she was exiting the vehicle. No medical attention was received. The vehicle was taken to the dealer where it was diagnosed with an unknown failure. The dealer informed the contact that an unknown part needed to be replaced and deactivated the rear-powered sliding doors. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,020.

The contact's husband owns a 2022 Kia Carnival. The contact stated that while driving at various speeds, the rear passenger’s side sliding door would independently open while the vehicle was in motion. The door ajar warning message would illuminate on the instrument panel. Despite multiple attempts to close the door, the door would not latch, and the contact could not lock her vehicle. The vehicle was taken to a dealer where they performed an ECU software update and lubricated the latches; however, the failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 500.

Rear passenger sliding door shows that it is still open, even when closed. Rear passenger sliding door will open while driving even if the automatic doors are turned off.

The contact owns a 2022 Kia Carnival. The contact stated that both the driver's side and passenger side electronic sliding door had malfunctioned and would erroneously open and close. The contact indicated that while the daughter was retrieving items from the vehicle the passenger electronic side sliding door erroneously closed on her daughter and causing minor injuries to the arms and ribs which did not require medical treatment. The vehicle was later the taken to the dealer and serviced under a manufacturer's campaign to reprogram the door sensors. The door sensors were reprogrammed but the failures continued to occur. The contact indicated that after the door sensors were reprogrammed the doors would randomly open and close while the vehicle was turned off. The cause of the failure has not been repaired. The manufacturer was notified of the failures. The failure mileage was 705.

The contact owns a 2022 Kia Carnival. The contact stated while driving approximately 10 MPH, the sliding door inadvertently opened without warning. The vehicle was taken to a local dealer where it was diagnosed with needing the latching mechanism replaced. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 820. The VIN was not available.

The sliding doors on the MPV do not have a sensor to stop the door from opening when it hits resistance. My 4 year olds leg was sucked down into the door as it was opening and it pinned his leg. The door met resistance on his leg and did not stop opening. The door also doesn't stop closing unless you push it open, but not if it meets resistance. The vehicle is brand new. It has not been inspected but I called Kia and they haven't called back. I was able to recreate the problem.

'Auto reopen' feature of power sliding side door FAILS TO REOPEN by not 'sensing' a SOFT item obstruction (i.e. arm, leg, hand, pet) when closing. Daughter had severe bruising to arm (i.e. sliding door significantly squeezed arm). Sensor replaced by KIA dealership, safety problem still persists. Continued talks with KIA eventually resulted in KIA stating (in written letter) that "the auto-reverse feature is supplemental feature and should never be relied upon as a primary safety feature".

Bought brand new 2022 Kia carnival first family road trip something very small broke front windshield causing visibility issues. Waited 49 days for windshield components to come in. Took a second family trip on the way home passenger quarter side glass popped and shattered. Feeling a safety concern for me and my family if something bigger hit the glass of it would even attempt to slow it down.

Driving down the road, nothing flew at the windshield, it just cracked. Currently can’t replace it either as there is no stock.

Since we purchased the car in March 2021, none of the 12V or 115V outlets work in the car. It has been months since our dealership, City Kia, said they ordered the parts but we still have no ETA and on this site it says our vehicle has no outstanding recalls....which it does...the outlets. Dealership has been notified but no warning lights have gone off on the dash board. The outlets simply do not work. Our front windshield also developed a small chip near the bottom of the windshield under the wiper blades and the crack has expended rapidly while sitting still in our driveway. The crack now has splintered off into multiple cracks and expands our entire windshield. The quality and integrity of the windshield glass seems to be of poor quality and I do not feel safe to continue to drive it in fear that it will shatter. Our windshield has also been ordered through Greenway Kia through our car insurance and has no ETA on when it will be replaced either!

Vehicle mileage was about 1,750. Check engine light came on immediately after starting the engine and vehicle had a slight vibration. Drove to dealer and vehicle started shaking badly while accelerating and had slight burning smell inside the cab. Was told #6 cylinder was miss firing and fuel injector needed to be replaced. Dealer has fixed the issue and seems to be ok as of now.

Auto hold engaged on car and failed to hold car. Resulted in a crash to my front gate and damage to the car as well as gate. Would not brake when pumping on brake upon collision to front gate. Sensor is now malfunctioning and Kia is not taking responsibility. Most recently the front windshield has a crack that was not caused by anything. Car is parked and covered in my driveway.

A small rock barely hit my windshield and cracked it completely across. It started as a small crack from a small pebble that progressed significantly overnight. What’s worse is that the windshield is on back order so I been waiting over a month for it to get fixed. This seems like a common occurrence as multiple Kia carnival owners had the same thing occurred. Kia needs to acknowledge the windshield is defective and cover it I should not have to go through my insurance for a defective windshield.

The contact owned a 2022 Kia Carnival. The contact stated that while driving at approximately 15 MPH, the passenger’s side rear window shattered. The vehicle was taken to the dealer where they informed the contact that an object had struck the window. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.

Windshield cracked while driving with nothing even hitting it .

We have had 3 instances where the forward collision warning system kicked in without another car in front of our van causing the breaks to engage, then disengage within a second or two. We have noticed that if stopped at a red light with another car in front of us, if the other car has rear sensors in their bumper, it will set off our system as well and it will make the warning sounds. More recently, our cluster warning light has come on and the message "Check Rear Cross Traffic Safety System" has appeared. After shutting the car off and on multiple times, this warning has not gone away.

Sliding doors seem unsafe. They take a tremendous amount of force to stop the automatic door from closing. There is no safety mechanism to prevent a child from getting stuck and/or extremely hurt due if caught in sliding doors while closing. Seems like there should be a lesser resistance necessary to cause doors to open back up if encountering an object to prevent injury.

2022 KIA CARNIVAL. THE OUTER MIDDLE SEATS IN THE 8 PASSENGER MODEL. I HAVE ACCIDENTALLY USED THE LEVER TO FOLD THE SEAT FOWARD WHEN I MEANT TO USE THE ONE THAT PULLS IT FOWARD ON THE TRACK. WHEN THE SEAT CAME FOWARD IT HIT ME IN THE HEAD SUCH FORCE I THOUGH I WAS GOING HAVE A CONCUSSION. I WAS LEFT WITH A MINOR HEADACHE AFTERWARD.THE SECOND TIME I THOUGHT IT BROKE MY NOSE. I CAN STILL FEEL IT AS I TYPE THIS. THIS IN MY OPINION WOULD CAUSE SEVER INJURY TO A SMALL CHILD OR ELDERLY PERSON IF THEY WERE TO DO THE SAME. TO ME THOSE SEATS ARE DANGEROUS IF NOT PREPARED WHEN FOLDING THE SEATS FOWARD.

The contact owns a 2022 Kia Carnival. The contact stated that the passenger’s side rear power sliding door auto-reverse failed to engage. Additionally, the contact stated that while her husband was buckling a child in the car seat located in the rear driver’s side seat, her daughter who was also inside the vehicle pressed the door switch button, and the driver’s side rear power sliding door engaged. The door closed in on her husband instead of stopping and engaging the auto-reverse function. The contact's husband was able to release himself and advised the children that were inside the vehicle to not move for their safety. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Action Number: PE22004 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 500.