NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Kia Optima. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I HAVE BEEN TAKING MY CAR TO KIA OF ORANGE PARK IN JACKSONVILLE, FLORIDA FOR THE PAST SEVERAL MONTHS BECAUSE OF ISSUES WITH STALLING AND HESTITATION AT START AND THE CAR HAS STOPPED ON MY WHILE IN GEAR WITH MY FOOT ON THE BRAKE (THREE OR FOUR TIMES). EACH AND EVERY TIME I TAKE IT TO THE DEALERSHIP THEY SEEM TO SAY THE VEHICLE WILL NOT DUPLICATE THE CONCERNS I AM HAVING. I HAVE BEEN AFRAID TO GO A LONG DISTANCE WITH THE CAR BECAUSE OF THESE ISSUES. I RECENTLY SWITCHED TO SOUTHSIDE KIA IN JACKSONVILLE, FLORIDA AND THEY CONVINCED ME THE CAR WAS FIXED AFTER REPLACING SPARKS PLUS, FUEL PUMP, GAS TANK VALVE, AND ON ONE OCASSION THEY FOUND THE TPS SENSOR LOOSE FROM THE PREVIOUS KIA DEALERSHIP DOING A THROTTLE BODY SERVICE. I AM VERY DISSATISFIED WITH KIA RIGHT ABOUT NOW AND HAVE NOT BEEN ABLE TO GET ANY HELP. *TR
THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. I HAVE TO CRAWL IN FROM THE PASSENGER SIDE AND THEN WHEN I WANT TO GET OUT I HAVE TO CRAWL OVER AND EXIT FROM THE PASSENGER SIDE. TRIED TO UNLOCK IT WITH MY KEYLESS ENTRY AND NOW IT DOESN'T WORK. REPLACED BATTERIES BUT STILL NOT WORKING. MY SON KEPT TURNING THE KEY IN THE DOOR AND FINALLY GOT IT OPENED. THE NEXT TIME I DROVE IT THE SAME THING HAPPENED. I AM TIRED OF HAVING TO CRAWL IN AND OUT OF MY CAR. I ALWAYS ENJOYED DRIVING MY KIA BUT NOT ANYMORE. *TR
ON MY 2004 KIA OPTIMA WHEN I UNLOCK THE DOORS WITH THE KEY ALL DOORS UNLOCK EXCEPT THE DRIVERS DOOR REAL BIG SAFETY CONCERN, IF I GET STUCK IN MY CAR DURING AN ACCIDENT AN CANNOT GET OUT I WILL SUE KIA MOTOR COMPANY FOR NOT ISSUING A SAFETY RECALL, I HAVE ALSO NOTICE A LOT OF POSTINGS BASED UPON THIS ISSUE ON FIXYA.COM FOR THE 2003-2006 KIA OPTIMA NEED ATTENTION ASAP. *TR
THE DRIVER SIDE DOOR ON MY CAR WILL NOT UNLOCK!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE BEEN PUTTING UP WITH THIS FOR 4 TO 6 MONTHS NOW. AND GETTING REALLY UPSET PLEASE TELL ME IF THIS IS CONSIDERED A SAFETLY HAZARD AND THIS IS COVERED I REALLY DON'T THINK I SHOULD HAVE TO PAY FOR THIS PROBLEM TO BE FIXED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THE ONLY WAY I HAVE BEEN ABLE TO GET IT TO UNLOCK IS FOR ME TO CRAWL OUT OF THE PASSANGER SIDE. THEN PLAY WITH THE LOCK WITH THEY KEY FOR A FEW DAYS TO HAVE IT UNLOCK. *TR
WE JUST PURCHASED IS CAR LAST SATURDAY AND WENT TO THE STORE AND LOCKED THE DOORS THEN WHEN WE WENT TO UNLOCK THE DOORS WITH THE KEY ON THE DRIVER SIDE THE DRIVER DOOR WOULD NOT UNLOCK. I WOULD TURN THE KEY AND PULL THE HANDLE AND THE DOORS WOULD LOCK BACK. I HAD TO GET IN AND BACK OUT THROUGH THE PASSANGER SIDE. WHEN I GOT HOME MY SON FINALLY GOT IT TO UNLOCK AND OPEN AND EVERYTIME WE WOULD LOCK IT IT WOULD NOT UNLOCK OR OPEN. WE JUST HAVE TO KEEP WORKING WITH IT UNTIL IT FIANLLY UNLOCKS AND THE DOOR OPENS. SO NOW I AM AFRAID TO LOCK IT. I READ ONLINE OF MANY REPORTS OF THIS SAME PROBLEM AND IT WOULD REALLY BE NICE TO GET A RECALL FOR IT. *TT
I PURCHASED MY 2004 KIA OPTIMA WITH 100K MILES ON IT AND AFTER ABOUT 30 DAYS THE AIRBAG LIGHT CAME ON WITHOUT BEING INVOLVED IN ANY MOVING INCIDENT AND REMAINED ON. I TOOK IT TO THE KIA DEALER (ROSEN, MILWAUKEE, WI) AND THEY BELIEVED IT WAS THE CONTACTS BECAUSE I GOT CODE B1378, AIRBAG RESISTANCE TO HIGH. THEY SPRAYED SOMETHING ON THE CONTACTS BECAUSE THE COULDN'T FIND ANYTHING WRONG WITH THE AIR BAG SYSTEM. THEY RESET THE AIRBAG LIGHT FREE OF CHARGE, BUT AFTER DRIVING ABOUT ONE WEEK THE LIGHT CAME BACK ON. THIS IS A MAJOR SAFETY ISSUE THAT KIA NEEDS TO RESOLVE BECAUSE THE AIR BAGS WILL NOT DEPLOY IF THE CAR IS INVOLVED IN AN ACCIDENT. *TR
DRIVERS SIDE DOOR WILL NOT OPEN WITH THE POWER LOCK OR BY KEY, I HAVE BEEN GETTING IN AND OUT OF MY CAR BY USING THE PASSENGER FRONT DOOR. MY HUSBAND FOUND A WAY TO UNLOCK MY DRIVER SIDE DOOR, NOW I CAN NOT LOCK MY CAR AGAIN.
2004 KIA OPTIMA EX. THE DRIVER DOOR LOCK WILL NOT UNLOCK TRAPPING US IN CAR. MUST CRAWL OUT THROUGH PASSENGER SEATS. DOES NOT OPEN FROM INSIDE OR OUTSIDE. LOCKING MECHANISM IS MESSED UP ON DRIVERS SIDE. *TT
TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR WAS INOPERABLE. ONCE LOCKED, IT COULD NOT BE OPENED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 93,580.
KIA OPTIMA PROBLEM MODEL YEARS AFFECTED: 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2010, 2011, 2013 THE DRIVER FRONT DOOR LOCK ON MY 2004 KIA OPTIMA STARTED GIVING ME PROBLEMS. IF I AM IN THE CAR AND LOCKED THE DOOR, I COULD NOT UNLOCK IT. IF I WAS OUTSIDE AND TRY TO USE THE KEY TO UNLOCK THE DOORS, IT WOULD NOT UNLOCK. IF I TRIED TO USE THE KEY, IT FELT LIKE SOMETHING WAS JAMMING, AND THE ACTUATOR WOULD AUTOMATICALLY RELOCK. I TOOK THE CAR TO THE LOCAL KIA DEALERSHIP AND THE SHOP TOLD ME THAT IT WAS A FAULTY DOOR LOCK ACTUATOR.THE MECHANIC DID NOT OPEN THE DOOR BUT SAID THAT THIS WAS A COMMON PROBLEM. THEY ESTIMATED COST IS $300+ INCLUDING LABOR TO REPAIR. AS AN INTERIM SOLUTION, THE MECHANIC TOLD US TO "TURN THE KEY AND PULL THE HANDLE SIMULTANEOUSLY". THE TRICK WORKED ABOUT 30% OF THE TIME. IT STILL DOES NOT SOLVE THE FACT THAT ONCE YOU'RE INSIDE, YOU HAVE TO CRAWL OUT THROUGH THE PASSENGER SIDE TO EXIT OR GO DUKES OF HAZARD ON IT. *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A LOUD NOISE AND THE STEERING WHEEL WOULD VIBRATE VIOLENTLY. A LOCAL MECHANIC INFORMED THE CONTACT OF THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V183000 (SUSPENSION:FRONT). AN AUTHORIZED DEALER WAS THEN NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,000.
CAR WAS DIFFICULT TO START AFTER FUEL FILL-UP. IT GOT WORSE AFTER EACH FILL UP. TRIED PUTTING FUEL IN WHILE CAR WAS RUNNING, BUT IT WOULD JUST CUT OFF. MUST PUT FOOT ON BRAKE AND REV GAS AFTER PUTTING IN FUEL TO GET GOING. I WAS USING KROGER GAS, I SWITCHED TO SHELL GAS BUT THE PROBLEM PERSIST. ALSO ENGINE LIGHT HAS NEVER COME ON. I THINK THIS IS THE SAME PROBLEM AS THE 2003 KIA. *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS DEFECTIVE AND WOULD NOT OPEN FROM NEITHER THE INSIDE OR OUTSIDE OF THE VEHICLE. THE DEALER DIAGNOSED THAT A MODULE INSIDE THE DOOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85, 960 AND THE CURRENT MILEAGE WAS 86,000.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO UNLOCK, WHICH PREVENTED ACCESS IN ENTERING OR EXITING THE VEHICLE. THE CONTACT WOULD HAVE TO ACCESS THE FRONT PASSENGER SIDE DOOR TO ENTER OR EXIT THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AFTER RECEIVING A JUMP START TO THE BATTERY. THE DEALER CONFIRMED THAT THE CRANK SHAFT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WAS 80,034.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA LX. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK WHEN USING THE KEY. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 42,000. UPDATED 08/05/11*LJ UPDATED 08/15/11
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE DOOR WILL NOT OPEN WHEN IT'S UNLOCKED. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE DRIVERS SIDE DOOR TO MALFUNCTION. THE FAILURE WAS NOT DIAGNOSED BY A DEALER NOR A LOCAL MECHANIC. THE FAILURE MILEAGE WAS 95,000.
TL*THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 10 MPH, AN EXTREMELY LOUD SOUND OF METAL TO METAL EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND NOTICED THE FRONT DRIVER'S SIDE SUSPENSION AND FRAME COMPLETELY FRACTURED DUE TO RUST CORROSION. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE FAILURE WAS ASSOCIATED WITH RECALL NHTSA CAMPAIGN ID NUMBER 09V183000 (SUSPENSION: FRONT); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER REGARDING THE DEFECT. THE FAILURE MILEAGE WAS 85,854. I WAS LESS THAN TEN MINUTES REMOVED FOR HIGHWAY, I COULD HAVE BEEN KILLED, WHEEL FRONT PASSANGER COMPLETELY BROKE OFF! UPDATED 09/14/2011 *LN UPDATED 12/19/11
TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 30 MPH WITH THE BRAKES ENGAGED THE VEHICLE ACCELERATED AND CRASHED INTO SOME TREES. THE VEHICLE WAS DESTROYED. NO ONE WAS INJURED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT STATED THAT THE VEHICLE HAD ALWAYS BEEN UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVER SIDE DOOR LOCK FAILED AND COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 94,000. UPDATED 07/08/11*LJ UPDATED 07/18/11
DRIVER SIDE DOOR LOCK WILL NOT OPEN FROM INSIDE OR OUTSIDE. HAVE TO CRAWL OVER CENTER CONSOLE, GEAR SHIFT AND PARKING BRAKE HANDLE TO GET OUT THE PASSENGER SIDE DOOR. IF THERE IS AN ACCIDENT ON THE PASSENGER SIDE, WILL BE TRAPPED INSIDE THE CAR. VERY DANGEROUS SITUATION TO BE IN. THERE ARE 23 COMPLAINTS ON THIS WEBSITE PLUS NUMEROUS COMPLAINTS ONLINE WHEN YOU DO A SEARCH. WHAT DOES IT TAKE FOR A RECALL TO BE DONE? KIA SHOULD STEP UP TO THE PLATE AND FIX THIS SERIOUS PROBLEM. *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LOCKS MALFUNCTIONED. SHE WAS UNABLE TO ENTER THE VEHICLE ON THE DRIVER SIDE AND HAD TO CLIMB IN ON THE PASSENGER SIDE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK WHETHER USING THE KEYLESS ENTRY FOB OR USING THE KEY TO MANUALLY UNLOCK THE DOOR. IN ORDER TO ENTER THE VEHICLE, THE CONTACT WOULD HAVE TO CLIMB THROUGH THE PASSENGER SIDE DOOR. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
TL * THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT HE WAS UNABLE TO UNLOCK THE PASSENGER SIDE DOORS AND THE LOCK WOULD NOT RELEASE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 72,000.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT ONCE THE VEHICLE WAS IN MOTION, ALL OF THE DOORS WOULD LOCK INDEPENDENTLY. THE CONTACT WAS ABLE TO UNLOCK ALL DOORS EXCEPT THE DRIVERS DOOR WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE FAILURE RECURRED WHEN UNLOCKING THE DOOR WITH THE KEYLESS ENTRY FOB OR MANUALLY WITH THE KEYS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ACTUATOR AND THE LATCH FOR THE DOOR WOULD NEED TO BE REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 151,000.
TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THE FRONT DOOR LOCK FAILED ON THE DRIVER'S SIDE, AND ONCE INSIDE THE VEHICLE, THE CONTACT WAS UNABLE TO OPEN THE DOOR FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE LOCK ACTUATOR HAD FAILED. THE DEALER ADVISED THAT BECASUE THE LOCK WAS MANUFACTURERED FROM PLASTIC, IT WAS DESIGNED TO WEAR. THE FAILURE AND CURRENT MILEAGE WAS 71,000.
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS UNABLE TO BE LOCKED FROM THE INSIDE OR OUTSIDE . THE DEALER WAS CONTACTED WHO ADVISED THAT THE REPAIR WOULD COST $200 AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000. UPDATED 06/01/11*LJ THE CONSUMER WAS INFORMED THAT SINCE THE VEHICLE WAS OVER FIVE YEARS OLD, HE WOULD HAVE TO PAY FOR THE DIAGNOSIS. UPDATED 06/10/11
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. HE WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED SHORTLY AFTER. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CONTACTED WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.
DRIVER SIDE DOOR WILL NOT UNLOCK. NEITHER THE KEY NOR THE DOOR LOCK KNOB ON THE INSIDE WORKS TO UNLOCK THE DOOR. UNFORTUNATELY, WE HAVE BEEN ENTERING AND EXITING THE DRIVER SIDE BY ENTERING THE CAR FROM THE PASSENGER SIDE. THERE ARE MANY OTHERS WHO HAVE THIS PROBLEM WITH ALL KIA MODELS AS YOU CAN SEE ON THE WEBSITE HTTP://VLANE.COM/DISCUSS-TOPIC/989/MY-DRIVERS-DOOR-IS-LOCKED-WILL-NOT-UNLOCK . THE PROBLEM IS A SAFETY HAZARD SINCE ONCE IN THE DRIVER SEAT, THE DRIVER CAN NOT EXIT THE CAR THROUGH THE DRIVER DOOR WHICH CAN PROVE TO BE A PROBLEM IN AN EMERGENCY. KIA IS TAKING ADVANTAGE OF OWNERS BY NOT ADDRESSING THE ISSUE. I AM AFRAID FOR MY SAFETY, MY FAMILY'S SAFETY WHILE DRIVING AND EMPHATICALLY PLEAD WITH YOU TO RECALL THESE KIA CARS TO FIX THE PROBLEM. *TR
MY 2004 KIA OPTIMA EX WILL NOT START IF IT SITS FOR A DAY OR SO SOMETHING IS KILLING OR DRAINING MY BATTERY I'VE REPLACED THE BATTERY,THE STARTER,AND THE ALTERNATOR IT HAS TO BE AN ELECTRICAL PROBLEM ALSO MY RIGHT FRONT DOOR WANT OPEN YOU HAVE TO USE THE KEY TO GET IN SOMETHING IS STILL ON WHILE THE CAR IS OFF. *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE DOOR DOES NOT UNLOCK FROM THE OUTSIDE. THE KEY NOR THE KEYLESS ENTRY WOULD UNLOCK THE DRIVERS SIDE DOOR. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER DOOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS ABLE TO LOCK AND UNLOCK THE DOOR BY USING THE KEY. WHEN THE CONTACT LEFT THE DEALER SHE COULD NOT OPEN THE DRIVER SIDE DOOR FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE BACK TO THE DEALER FOR ADDITIONAL DIAGNOSTIC TESTING. THE DOOR LATCH WAS FAULTY AND NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 79,000.
THE DRIVERS DOOR CAN'T BE UNLOCKED IN ANY WAY. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD. THE DRIVER CANNOT EASILY EXIT THE VEHICLE.*LN
THE DRIVER'S SIDE DOOR ON MY 2004 KIA OPTIMA LOCKS ITSELF BACK WHEN I OPEN IT. I CAN'T GET IN OR OUT THE CAR BECAUSE THE DOOR WILL NOT OPEN. I WENT TO GET IN THE CAR AND IT WOULD NOT OPEN. I'VE HAD TO CLIMB ACROSS THE CENTER CONSOLE TO GET IN THE CAR. THIS IS A SAFETY ISSUE FOR ME BECAUSE IT HURTS MY BACK EVERYTIME I HAVE TO DO THIS. THIS IS MY ONLY FORM OF TRANSPORTATION SO I NEED TO HAVE THIS FIXED. DID AN ONLINE SEARCH TO SEE WHAT THE PROBLEM COULD POSSIBLY BE AND FOUND OUT THAT I WASN'T THE ONLY ONE WITH THIS ISSUE. I FEEL THERE NEEDS TO BE A RECALL ON THIS VEHICLE TO REMEDY THIS ISSUE WITH SO MANY PEOPLE COMPLAINING ABOUT THE SAME THING ON THE SAME YEAR,MAKE, AND MODEL CAR. WILL CHECK BACK TO SEE WHAT IS BEING DONE TO RESOLVE THESE ISSUES. IF NOTHING IS BEING DONE THEN WILL SEEK OTHER AVENUES TO HANDLE THIS MATTER. *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE VEHICLE WAS PARKED AND LOCKED WHEN THE CONTACT ATTEMPTED TO EXIT THROUGH THE DRIVERS SIDE DOOR BUT THE DOOR WOULD NOT OPEN. IN ORDER TO EXIT THE VEHICLE, THE CONTACT WAS FORCED TO CLIMB OVER THE CENTER CONSOLE TO EXIT THROUGH THE FRONT PASSENGER SIDE DOOR. THE FAILURE WOULD RECUR WHENEVER THE VEHICLE WAS LOCKED. THE FAILURE ALSO INTERMITTENTLY OCCURRED WHEN TRYING TO ENTER THE LOCKED VEHICLE FROM THE FRONT DRIVER SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. UPDATED 02/17/11*LJ UPDATED 04/28/11
I HAVE A 2004 KIA OPTIMA AND MY KEY OR FOB WON'T OPEN THE DRIVERS DOOR. THE KEY HAS FINALLY STOPPED WORKING AT ALL, I HAVE TO CLIMB OVER THE CONSOLE TO GET IN AND OUT OF THE CAR. I'M ALMOST 57 YEARS OLD AND DON'T NEED THIS IN MY LIFE. THE DEALER WANT $52 TO CHECK IT AND SEE IF IT'S UNDER WARRANTY. I DO HAVE THE EXTENDED WARRANTY WHICH I GUESS I PAID FOR NOTHING. I' HAVE FOUND MANY PEOPLE WITH THIS PROBLEM AND I MYSELF ARE VERY TIRED OF THIS . I HATE THE DAY WHEN I HAVE TO GET OUT OF MY CAR IN A HURRY. WHEN IT FIRST STARTED I COULD USE THE KEY ONLY WHEN PULLING HARD ON THE HANDLE AT THE SAME TIME. I BELIEVE KIA NEEDS A RECALL ON THIS PROBLEM AND SOON! *TR
THE DRIVER SIDE DOOR WILL NOT OPEN. IT WILL NOT UNLOCK FROM THE OUTSIDE, NOR FROM THE INSIDE. I AM FORCED TO GET INTO AND OUT OF MY VEHICLE THROUGH THE PASSENGER SIDE AND CLIMB OVER THE CONSOLE. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME, IN 2006, THE DEALERSHIP IN GREER, SOUTH CAROLINA, SAID THAT PART OF THE CAR WAS OUT OF WARRANTY. THEY CHARGED ME A LITTLE OVER $300.00 AND KEPT MY CAR FOR 2 WEEKS! I HAD TO RENT A CAR AND PAY FOR IT MYSELF. NOW, I HAVE THIS SAME PROBLEM. I HAVE A 5 SPEED OPTIMA. IN ADDITION TO CLIMBING OVER THE CONSOLE, I HAVE THE STICK SHIFT AND THE EMERGENCY BRAKE TO CLIMB OVER AS WELL. THIS IS A SAFETY ISSUE!! SHOULD I HAVE AN ACCIDENT, ON THE PASSENGER SIDE, I WILL BE TRAPPED IN MY CAR. I SEE FROM THE OTHER POSTS ON HERE, I AM NOT THE ONLY ONE HAVING THIS PROBLEM. I AM ALSO SURE THERE ARE OTHERS THAT ARE HAVING THIS SAFETY ISSUE, THAT HAVE NOT REPORTED IT. WHEN IS THE NHTSA GOING TO INVESTIGATE THIS MATTER AND HAVE A RECALL ISSUED??? HOW MANY OF US ARE GOING TO HAVE TO BE INJURED AND/OR KILLED BECAUSE WE ARE TRAPPED IN OUR VEHICLE DUE TO THIS? AS I MENTIONED, THIS IS THE SECOND TIME THIS HAS HAPPENED TO MY CAR. PERHAPS, A CLASS ACTION LAWSUIT AGAINST KIA FOR THIS SAFETY ISSUE IS IN ORDER SINCE A RECALL APPARENTLY IS NOT GOING TO HAPPEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS COMMUTING. I GAVE MY CAR REGULAR OIL CHANGES AND TUNE UPS. THEN THE ENGINE COILS WENT OUT. THE CAR WOULD NOT GO OVER FORTY. REPLACED THAT. HEARD FUNNY NOISES COMING FROM THE ENGINE. THE CAR WAS AT 70K AT THIS POINT. THE MANUFACTURERS WARRANTY SAID TO REPLACE THE TIMING BELT AT 110K. SO I DECIDED TO HOLD OFF AS THAT PROBABLY WASN'T THE PROBLEM AND A MANUFACTURER WOULDN'T LIE TO ME AS THEY ARE REGULATED BY THE GOVERNMENT. THEN I AM DRIVING AND THE CAR DIES IN THE MIDDLE OF A BUSY INTERSECTION. I GET THE CAR TOWED. THE TIMING BELT IS CHANGED AND THERE ARE HALF THE TEETH LEFT ON THE TIMING BELT. HOW IS THE CAR STILL RUNNING YOU MAY ASK? IT IS A MAGICAL CAR AND IS LIKE THE LITTLE TRAIN THAT COULD. THEN I AM DRIVING ON A BUSY SCARY MOUNTAINOUS HIGHWAY AND THE CAR DIES AGAIN AT A BLIND CORNER. NO CHECK ENGINE LIGHT BUT THERE ARE PLENTY OF CARS THAT WANT TO HIT ME. THE CAR TURNS BACK ON. THE FEAR FOR MY LIFE AND THOSE AROUND ME HAS SUBSIDED FOR A MOMENT. THE CAR IS ABLE TO TURN BACK ON... SOMEHOW. THE CHECK ENGINE LIGHT STAYS ON. THE CRANK SENSOR IS THE PROBLEM. THE CRANK SENSOR WAS THEN FIXED. THIS CAR IS A HAZARD TO HAVE ON THE ROAD. THE AIR BAG LIGHT HAS ALSO BEEN ON FOR A YEAR AND WON'T GO OFF. I HAVE HAD TO REPLACE ENGINE COILS, DOOR LOCKS, TRUNK ALIGNMENTS AND PROBABLY SOME OTHER THINGS THAT MADE ME FEAR FOR MY LIFE. THE SPEEDOMETER ALSO BROKE AND SAID I WAS GOING 0 MPH WHEN IT WAS REALLY 80 MPH. AS OF RIGHT NOW THE CAR IS RUNNING OKAY. I EXPECT BY NEXT OCTOBER THAT SOMETHING WILL GO WRONG AS THAT IS THE MONTH THAT EVERYTHING DOES WITH THIS CAR. *TR
AS DESCRIBED BY OTHERS DRIVER SIDE LOWER BALL JOINT ON '04 KIA OPTIMA BROKE WITH 1 SHEARED BOLT AND 1 BOLT JUST FALLING OUT (RUSTED WITH NO CLEAN AREAS) THE BALL JOINT HAD 1 PART OF THE SHEARED BOLT REMAINING AND 1 RUSTED THREADED HOLE. DEALER OFFERED NO HELP OTHER THAN TO INDICATE THAT THIS WAS NOT RELATED TO THE SUBFRAME RECALL OF LAST AUGUST ('09). *TR
DRIVER SIDE DOOR WILL NOT OPEN, ACCIDENTALLY LOCKED DOOR NOW IT WILL NOT OPEN, HAVE TO CLIMB OVER FROM PASSENGER SIDE TO DRIVER SIDE, WILL NOT OPEN FROM INSIDE OR OUTSIDE, I AM DISABLED AND IT'S VERY DIFFICULT TO HAVE TO CLIMB OVER TO DRIVER SIDE, FOR A LONG TIME NOW I HAVE LEFT THE CAR UNLOCKED FOR THIS REASON, SEEMS I AM NOT THE ONLY ONE WITH THIS PROBLEM, A LOT OF PEOPLE HAVE PLACED POSTS ABOUT THIS ISSUE. IT'S NOT ONLY AN INCONVENIENCE BUT A SAFETY ISSUE. I FEEL THIS IS A MAJOR RECALL THAT NEEDS TO BE ADDRESSED AND FIXED. ANYONE IN AN ACCIDENT (GOD FORBID) IS TRAPPED, MORE SO IF THERE DISABLED, PEOPLE SHOULD NOT HAVE TO PAY OUT OF POCKET FOR THIS ISSUE. THANK-YOU *TR
I OWN A 2004 KIA OPTIMA AND I AM RECENTLY EXPERIENCING PROBLEMS WITH MY DRIVERS SIDE DOOR I AM NOT THE ONLY ONE EXPERIENCING THESE PROBLEMS BECAUSE I HAVE DONE MUCH RESEARCH ON THE TOPIC. THE DRIVERS SIDE DOOR WILL NOT UNLOCK FROM INSIDE OR OUTSIDE OF THE VEHICLE THERE IS SOMETHING WRONG WITH THE LOCKING MECHANISM. RESULTING IN MANY PEOPLE HAVING TO CRAWL THROUGH THERE WINDOW OR PASSENGER DOOR. IF THERE WAS EVER AN EMERGENCY WHERE SOMEBODY NEEDED TO GET OUT OF THE CAR IMMEDIATELY THEY WOULD NOT BE ABLE TO WHICH COULD BE INCREDIBLY UNSAFE IF THE VEHICLE WAS EVER ON FIRE, SUBMERGED IN WATER, OR IF IN A BAD ACCIDENT IT WOULD TAKE LONGER TO GET THE MEDICAL ATTENTION NEEDED. *TR
HI THERE, 2 WEEKS AGO MY KIA OPTIMA LX 2004 DRIVER DOOR GOT LOCKED OUT AND IT IS NOT UNLOCK ANY MORE. I CALLED DEALER AND WAS TOLD IT IS NOT UNDER THE WARRANTY AND THEY NEED TO ORDER THE PARTS AND I HAVE TO PAY FOR IT. I UNDERSTAND THIS. BUT I FOUND LOT OF SIMILAR COMPLAINTS ABOUT THE SAME MAKE AND MODEL AND ALL OF THOSE CONSUMER GOT THE SIMILAR KIND OF RESPONSE WHEN THE CONTACT THEIR DEALER. THE QUESTION IS SINCE LOT OF CONSUMERS HAVING THE SAME ISSUES WITH SAME MAKE AND MODEL WHY THERE IS NO OFFICIAL RE-CALL. SINCE THIS IS KNOWN ISSUE WITH KIA OPTIMA 2004 WHY CONSUMER NEEDS TO PAY IF THEY DID NOT CREATE A GOOD PART OR MODEL. PLEASE ADVISE. *TR
KIA OPTIMA 2004. DRIVER-DOOR LOCKED UP. WOULDN'T OPEN. CAN'T OPEN THE DOOR EITHER FROM INSIDE OR OUTSIDE. I HAD TO GET OUT OF THE CAR FROM PASSENGER DOOR. WINDOWS CAN'T BE OPENED! *TR
THE DRIVER SIDE DOOR ON MY 2004 KIA OPTIMA WILL NOT UNLOCK FROM THE INSIDE OR FROM THE OUTSIDE. THE POWER LOCK SYSTEM RE-LOCKS THE DOOR WHEN I ATTEMPT TO UNLOCK THE DOOR. TO ENTER OR EXIT THE VEHICLE, I MUST CLIMB OVER THE CONSOLE TO THE PASSENGER SIDE AND USE THAT DOOR. THE PROBLEM BEGAN ABOUT 80,000 MILES ON THE CAR. SO FAR THERE HAS BEEN NO CRISIS, BUT IN THE EVENT OF A FIRE OR SUBMERSION IN WATER, IT COULD LEAD TO MORE HARM SINCE EXIT THROUGH THE DRIVER SIDE DOOR ISN'T POSSIBLE. *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED SHE USED THE KEYLESS ENTRY SWITCH TO UNLOCK THE AUTOMATIC POWER DOORS. WHEN SHE REACHED FOR THE DOOR HANDLE TO ENTER THE VEHICLE, THE DOORS INDEPENDENTLY LOCKED. AFTER REPEATED ATTEMPTS, SHE WAS ABLE TO UNLOCK THE DOOR AND ENTER THE VEHICLE. THE CONTACT STATED THE FAILURE ONLY OCCURRED ON THE DRIVER'S DOOR. THE CONTACT STATED THE ONLY WAY TO ENTER THE VEHICLE THROUGH THE DRIVER'S DOOR WAS TO PULL ON THE DOOR HANDLE WHILE UNLOCKING IT MANUALLY. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE FAILURE AND CURRENT MILEAGES WERE 76,000.
THE FUEL SYSTEM IS GIVING ME PROBLEM AFTER PROBLEM AFTER PROBLEMS I HAVE CHANGED THE FUEL PUMP 3 TIMES IN 12 MONTHS. AND THE HEAD LIGHTS ALSO KEEP GOING OUT. I'VE CHANGED THE LEFT SIDE HEAD LIGHT TWICE AND THE RIGHT SIDE ONCE IN 4-1/2 YEARS. *TR
THE DRIVER'S SIDE DOOR OF MY 2004 KIA OPTIMA LOCKS BACK EVERYTIME I UNLOCK IT AND TRY TO GET OUT . THIS IS AN ISSUE FOR ME AND A SAFETY DEFECT AND I AM AFRAID OF NOT BEING ABLE TO GET OUT OF MY CAR. ALL OF A SUDDEN ONE DAY I STOPPED AT THE SERVICE STATION TO GET GAS AND TRIED TO OPEN THE DOOR AS FAST AS IT UNLOCK IT WOULD LOCK BACK TRAPPING ME INSIDE THE VEHICLE I HAD TO BEG SOMEONE TO HELP ME OUT ON THE PASSENGER SIDE. I HAVE RESEARCHED THE INTERNET AS THERE ARE OTHER CONSUMERS JUST LIKE MYSELF HAVING THE SAME PROBLEM AND WE ARE ASKING KIA TO DO A RECALL ON THIS PROBLEM BECAUSE WE BELIEVE IT TO BE A MALFUNCTION WITHIN THE DOOR ITSELF. I TRIED TO OVERRIDE IT BY TURNING THE KEY AND PULLING THE LATCH AT THE SAME TIME UNTIL I GOT IT TO UNLOCK AND I LEFT IT UNLOCK AND THEN RIDING IN THE CAR ON THE NEXT DAY IT AUTOMATICALLY LOCKED AND I FREAKED OUT THANK GOD MY HUSBAND WAS THERE BECAUSE I HAD TO PULL OVER AND GET OUT OF THE CAR AND THIS IS THE THIRD DAY AND IT WON'T OPEN. I CANNOT STAND THE FEELING OF BEING CLOSED IN. I CANNOT AFFORD TO GET IT FIXED AND I NEED TO BE ABLE TO USE MY CAR PLEASE INVESTIGATE AND SEE IF IT SHOULD BE A RECALL ISSUE. THANK YOU *TR
DRIVER DOOR REFUSED TO OPEN. I HAVE A DISABILITY SO THIS CREATED A HUGE PROBLEM FOR ME. WHEN I PUT GAS IN MY CAR (REGARDLESS OF GRADE OR GAS STATION) MY CAR REFUSES TO START. WHEN I MAKE A U-TURN, MY CAR MAKES LOUD CLICKING SOUND. I HAD IT CHECKED...MY AXLE AND EVERY THING ELSE LOOKS FINE. NO ONE CAN ESTABLISH WHERE THE NOISE COMES FROM. MY CAR HAS LESS THAN 60,000 MILES ON IT, AND IT SHOULD NOT HAVE ALL THESE ISSUES BUT IT DOES. *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE FRONT DRIVER SIDE DOOR WAS PERMANENTLY LOCKED AND COULD NOT BE OPENED FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THE CONTACT WOULD HAVE TO ENTER THE VEHICLE FROM THE FRONT, PASSENGER SIDE DOOR AND CRAWL OVER THE MIDDLE CONSOLE TO GET INTO THE DRIVER'S SEAT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE HE WAS ADVISED THAT THE FAILURE WAS MECHANICAL. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 48,015. UPDATED 10/27/10. *LJ
2004 KIA OPTIMA 140,000 MILES. THIS FAILURE HAPPENED WITHOUT WARNING. I FIRST NOTICED WHEN I TRIED TO UNLOCK THE DRIVER'S SIDE DOOR. THE KEY WAS HARD TO TURN AND THE UNLOCK BUTTON MOVED SLIGHTLY. UPON PULLING THE HANDLE TO OPEN THE DOOR THE LOCK AUTOMATICALLY MOVED TO THE LOCKED POSITION AND THE DOOR WOULD NOT OPEN. THIS HAPPENED REPEATEDLY. FROM INSIDE THE CAR, IF YOU MANUALLY LOCK THE CAR OR IF THE AUTOMATIC LOCKS ENGAGE WHILE DRIVING YOU CAN NOT OPEN THE DRIVER'S SIDE DOOR BY ANY MEANS. THE LOCKING MECHANISM FAILURE CAUSES 3 SERIOUS SAFETY ISSUES. 1) PREVENTS THE OPERATOR FROM ENTERING THE VEHICLE IN AN EMERGENCY SITUATION 2) THE DRIVER CAN NOT LOCK THE DOOR FOR PERSONAL SECURITY WHILE OPERATING THE VEHICLE BECAUSE THIS WILL PERMANENTLY LOCK THE OCCUPANT INSIDE. 3) THE POTENTIAL THAT AN OCCUPANT WOULD BE LOCKED INSIDE THE VEHICLE DURING AN EMERGENCY AND PREVENTED FROM ESCAPING THE VEHICLE. FROM THE NUMBER OF COMPLAINTS ABOUT THIS FOR KIA VEHICLES THIS WILL EVENTUALLY LEAD TO A SERIOUS INJURY OR A FATALITY IF THIS ISSUE IS NOT ESCALATED TO A FULL RECALL OF THE LOCKING MECHANISM. THIS SHOULD BE AN IMMEDIATE RECALL FOR MODELS INCLUDING BUT NOT LIMITED TO 2001-2005. *TR
DRIVER DOOR WILL NOT UNLOCK WITH THE KEY, USING THE INSIDE HANDLE OR ELECTRIC LOCK CONTROL. THE DOOR CONSTANTLY RELOCKS WHEN YOU TRY TO UNLOCK WITH THE KEY OR THE TOGGLE LEVER INSIDE THE CAR. IT WILL NOT OPEN IN CASE OF AN ACCIDENT. EVEN TRIED TO DISABLE THE ELECTRIC LOCK BY REMOVING THE FUSE. THE ELECTRIC DOORS DID NOT WORK BUT THE DOOR DID RELOCK WHEN I TRIED TO OPEN WITH A KEY (MUST BE ON ANOTHER CIRCUIT - MAYBE SECURITY). LARGE NUMBER OF IDENTICAL COMPLAINTS ON THE INTERNET. THIS IS A SAFETY ISSUE. *TR
Data synced from NHTSA on May 4, 2026