2015 Kia Optima Complaint Log

ENGINE QUIT OPERATING AT 98375 WOULD NOT GO PAST 60 WOULD SPUTTER RPMS WOULD NOT GO PAST 2 RPMS HAD TOWED TO DEALER SHIP COMPLETE ENGINE FAIRER REPLACED WITH NEW ENGINE 4 DAY WITH NEW ENGINE ENGINE LIGHT IS ON AGAIN

STEERING WHEEL STICKS AT THE 12 O'CLOCK POSITION. IT TAKES SOME ADDITIONAL FORCE TO GET OVER THE 12 O'CLOCK HUMP CLOCKWISE AND COUNTERCLOCKWISE. THIS OCCURS DURING ALL DRIVING CONDITIONS

I WAS DRIVING ON MY DRIVEWAY GOING LESS THAN 10MPH AND ALL THE SUDDEN I HEARD A NOISE LIKE I WAS BEING SHOT AT. I IMMEDIATELY STOPPED AND GOT OUT TO SEE WHAT THE PROBLEM WAS AND NOTICED MY SUN ROOF HAD EXPLODED OUTWARDS

WHILE DRIVING VEHICLE CAUGHT ON FIRE BRAKES DID NOT WORK CAR SHUT OFF HAD TO JUMP OUT OF THE CAR IN NEVER CAME TO A COMPLETE STOP FIRE DEPARTMENT HAD TO COME AND PUT THE FIRE OUT TOTAL LOSS

FUEL LEVEL INDICATOR ON DASHBOARD SHOWS WRONG A GAS LEVEL CONSTANTLY , FUEL PUMP ISSUE WHICH SENDS WRONG INFO TO THE DASHBOARD

VEHICLE CAUGHT FIRE UNERNEATH THE HOOD WHILE DRIVING ON HIGHWAY INTERSTATE 70. THE FIRE DEPARTMENT HAD TO PUT OUT THE FIRE. THE WINDSHIELD SHATTERED DUE TO THE FIRE. YOU CAN SEE THE BURNED SQUARE SHAPE ON THE HOOD WHICH SHOWS THE DESTRUCTION UNDERNEATH THE HOOD.

ON JANUARY 15, 2019 MY 2015 KIA OPTIMA CAUGHT ON FIRE WHILE MY 16 YEAR OLD DAUGHTER WAS DRIVING DOWN THE HIGHWAY. SHE SMELLED A STRONG FUEL SMELL FIRST THEN TIRED TO STOP THE CAR. THE BRAKES WOULDN'T WORK SO SHE HAD TO USE THE EMERGENCY BRAKES. PULLED TO THE SIDE OF THE ROAD POPPED THE HOOD AND THE ENGINE WAS ON FIRE.

I WAS DRIVING THE ROAD WHEN OUT OF THE SUDDEN THE ENGINE STOPS AND SOMETIMES TURNS ON ON ITSELF,ITS SEEMS LIKE THE ENGINE LOCKS AND THE CARS STOPS SUDDENLY.IT ALSO HAPPENS AND I TURN ON INTERSECTIONS,WHEN I ACCELERATE TO GAIN SPEED IT TURNS OFF AND I HAVE TO PUT THE CAR ON NEUTRAL AND TURN IT ON. ON ALL OF THESE OCCASIONS MY FAMILY TRAVELING WITH ME.

TAKATA RECALL MY SON AND I WAS RIDING DOWN THE HIGHWAY AND WE HEARD A LOUD BOOM! AND THE CAR STARTED SMOKING WE IMMEDIATELY PULLED OVER AND JUMPED OUT OF THE CAR WE CHECKED UNDER THE HOOD ONLY TO SEE FIRE! WE IMMEDIATELY STARTED RUNNING DOWN THE HIGHWAY SCARED FOR OUR LIFE'S. SINCE THAT DAY I HAVE NOT BEEN ABLE TO DRIVE OR RIDE INSIDE OF ANY VEHICLE.

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 70 MPH, THE CONTACT DETECTED A LOUD, ABNORMAL NOISE COMING FROM THE VEHICLE. AS A RESULT, THE CONTACT NOTICED SMOKE UNDER THE HOOD. A POLICE REPORT WAS FILED. WHEN THE HOOD WAS LIFTED UP, THE FIRE EXTINGUISHED ITSELF AND ONLY SMOKE REMAINED. THE FIRE DEPARTMENT WAS PRESENT AND STATED THAT THE EXHAUST HAD BURST AND OIL LEAKED OUT, WHICH CAUSED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 80,000.

MY LIGHTS BULB KEEP BLOWING, I HAVE REPLACE THE BRAKE LIGHTS,REAR LIGHTS AND HEAD LIGHTS AT LEAST THREE TIMES THIS YEAR, THERE HAS TO BE SOMETHINGS GOING ON TO CAUSE THIS TO CONTINUE TO HAPPEN.

WHEN I GET IN THE CAR SOMETIMES IT CRANKS RIGHT UP WITH NO PROBLEM BUT ON THAT SAME DAY OR THE NEXT I CAN TRY AND FRANK IT BUT IT WON'T FRANK IT JUST CLICKS THE DASH BOARD WILL LIGHT UP AND EVERYTHING AND AFTER TWO OR THREE ATTEMPTS IT IT WILL CRANKS UP AND HAVE NO PROBLEMS FOR A FEW HOURS THEN I CHECK IT AND THEN IT MIGHT FRANK RIGHT UP AND MIGHT JUST CLICK A FEW TIMES AND THEN CRANK RIGHT UP I THINK ITS IN THE IGNITION SWITCH I DON'T UNDERSTAND THIS HAS BEEN GOING ON ABOUT 4 MONTHS

MY ENGINE STARTING BURNING OIL AND SMOKING. I LITERALLY HAD TO GET THE OIL CHANGED EVERY 2-3 DAYS. WHEN I TOOK THE CAR TO KIA, THEY INFORMED ME THAT SOME ENGINES HAD BEEN RECALLED BUT MINE WAS COVERED UNDER THE RECALL. THEY WANTED TO CHARGE ME FOR A NEW ENGINE WHICH I EVENTUALLY HAD TO REPLACE ON MY OWN BECAUSE THEY WOULD NOT TAKE RESPONSIBILITY. I LATER LEARNED SEVERAL COLLEAGUES HAD THE SAME ISSUE WITH THEIR ENGINES AND GOT IT REPLACED.

CAR USED TO COMMUTE 50 MILES EACH DAY TO WORK AND BACK. ENGINE STARTED CONSUMING A LOT OF OIL (A QUART EACH WEEK). KIA DEALER SAID ENGINE IS BLOWN.

I WAS TRAVELING AT 65 MPH ON A STRAIGHT AND LEVEL HIGHWAY IN MY KIA OPTIMA (WHICH HAS LESS THAN 60,000 MILES), THE CHECK ENGINE LIGHT CAME ON AND I LOST ALL POWER. I COULD HAVE LOST MY LIFE. CAR WAS TOWED TO LOCAL REPAIR SHOP WHO DETERMINED THAT VEHICLE NEEDED TO BE BROUGHT TO A DEALER. BARRY HENDERSON, THE REPAIR SHOP MANAGER, SAID THERE IS A POSSIBLE WIRING ISSUE AND IF THE WIRING IS OKAY, THE ENGINE NEEDS TO BE REPLACED. HE TOLD ME THEY COULDN'T REPAIR SO THE CAR WAS TOWED TO HYMAN BROTHERS KIA IN MIDLOTHIAN, VA. ALL REQUIRED MAINTENANCE HAS BEEN DONE ON THIS CAR AND HARD COPIES OF ALL OF THE SERVICE RECORDS HAVE BEEN PLACE ON THE FRONT PASSENGER SEAT AS PROOF.

2015 KIA OPTIMA WITH APPROX 68,000 MILES. GOING UP HILL UP A RAMP TO MERGE ONTO HIGHWAY AROUND 40 MPH WHEN THE CHECK ENGINE LIGHT ILLUMINATED AND WOULD NO LONGER ACCELERATE. SHORTLY AFTER, THE OIL AND BATTERY LIGHTS ILLUMINATED AND CAR COASTED AS FAR AS POSSIBLE INTO SHOULDER AS I COULD. CAR WOULD NOT RESTART. SAT ON THE ON-RAMP FOR QUITE A WHILE PARTIALLY BLOCKING TRAFFIC AND ALMOST HAD SOME NEAR MISS ACCIDENTS FROM OTHER DRIVERS PASSING AND HONKING AT ME. TOWED TO KIA DEALERSHIP SAME MORNING. TECH BELIEVES MY ENGINE HAS SEIZED BUT NO OFFICIAL DIAGNOSIS. THEY PROVIDED ME WITH A LOANER CAR AT NO CHARGE. I AM ORIGINAL OWNER AND HOPE KIA WILL REPLACE MY ENGINE AT NO COST AND BUY MY CAR BACK. I AM SCARED OF THE VEHICLE FIRES THAT ARE HAPPENING WITH THESE ENGINES FOR OTHER PEOPLE. MY CAR GAVE ME NO FAILURE WARNING UNTIL IT WAS TOO LATE.

AROUND 55,000 MILES I STARTED HAVING LOW OIL AND HAVING TO ADD OIL, SHORTLY I HEARD SOME RATTLING UNDER THE HOOD. AT THIS TIME I ALSO STARTED TO NOTICE WHITE SMOKE FROM THE TAILPIPE WHEN I WOULD ACCELERATE. I TOOK IT IN TO THE DEALERSHIP AND THEY REFUSED TO COVER IT UNDER WARRANTY SAYING I DID NOT MAINTAIN THE PROPER OIL CHANGES. I OFFERED PROOF OF ALL MY OIL CHANGE RECEIPTS AND THEY STILL DENIED TO FIX IT. I COULD NOT AFFORD THE FIX THEY SAY NEEDED TO BE DONE SO I JUST DECIDED I WOULD JUST ADD THE EXTRA OIL TO THE ENGINE EVERY WEEK HOWEVER AROUND 63,000 THE ENGINE BLEW. NOW CURRENTLY THE CAR IS AT THE DEALERSHIP AND I AM AWAITING TO SEE WHAT THEY WILL DO ABOUT IT. I HAVE READ SO MANY COMPLAINTS ON THIS EXACT ISSUE ON THIS CAR AND I EXPECT THEM TO FIX MY CAR.

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CONTACT ACTIVATED THE HAZARD LIGHTS. THE CONTACT CALLED ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED TO LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST LOUIS, MO, 63132). THE DEALER DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE BATTERY HAD TO BE CHANGED ON TWO OCCASIONS BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

THE STEERING HAS BECOME DIFFICULT, JERKY, STICKS AND REQUIRES MUCH EFFORT TO CONTROL. THIS OCCURS AT ALL SPEEDS BUT OF COURSE IS MORE PREVALENT AT HIGHWAY SPEEDS. KIA INDICATED THAT THE MOTOR DRIVEN POWER STEERING IS DEFECTIVE AND THE ENTIRE STEERING COLUMN HAS TO BE REPLACED. THE CAR HAS BEEN IN FOR SIMILAR ISSUES MULTIPLE TIMES. AS THE CAR IS OUT OF WARRANTY KIA IS REFUSING TO REPAIR THIS AT THEIR EXPENSE. I CONSIDER THIS TO BE A MAJOR SAFETY ISSUE THAT HAS THE POTENTIAL FOR INJURY OR DEATH TO ME AND MY FAMILY. I WOULD LIKE KIA TO RESOLVE THIS ISSUE IN GOOD FAITH TO US AS A LOYAL CUSTOMER. KIA CLAIM # IS 12961775. THE CAR IS CURRENTLY AT JIM BUTLER KIA IN CHESTERFIELD MO AWAITING AN ESCALATION TO KIA CONSUMER AFFAIRS. THIS ISSUE HAS BEEN GOING ON FOR SOME TIME, MOST LIKELY SINCE THE CAR WAS NEW, BUT HAS RECENTLY BECOME MORE NOTICEABLE AND MORE DANGEROUS TO DRIVE.

I WAS DRIVING ABOUT 40 MPH AND THE ENGINE AND ELECTRICAL SYSTEMS JUST SHUT OFF. THIS IS AFTER AN OIL CHANGE, AND WITH NO WARNING SIGNS. LUCKILY I WASN'T ON THE FREEWAY AND WAS ABLE TO SAFELY PULL OVER. STILL HAVE NO LUCK GETTING IT RESTARTED AFTER BEING TOWED TO MY RESIDENCE

VEHICLE STARTED TO MAKE A KNOCKING NOISE GOING DOWN THE HEY AT 60 MPH. CAR WAS TAKEN TO THE DEALER AND CATASTROPHIC ENGINE FAILURE WAS DIOGNOSED. KIA COMMISSIONSERS WAS NOTIFIED.

HAD OIL CHANGED AND A MONTH LATER NOTICED THE CAR MAKING A KNOCKING NOISE AND SKIPPING WHILE DRIVING ON CITY STREET AND HIGHWAY. HAD THE OIL RECHECKED AND THE CAR WAS OUT OF OIL. FIRST THOUGHT THAT THE OIL PLACE FORGOT TO PUT OIL IN. HOWEVER, IT WAS LATER DETERMINED BY A MECHANIC THAT THE VALVE WAS GONE IN THE ENGINE AND I WOULD NEED A NEW ENGINE AT 130,000 MILES IN A 2015 KIA OPTIMA LX. THE CAR STOPPED ON THE HIGHWAY AT 70 BUT I WAS ABLE TO MOVE TO THE SIDE.

I BOUGHT A 2015 KIA OPTIMA EX BRAND NEW OFF THE LOT IN OCTOBER 2014. SINCE THEN I HAVE HAD TO REPLACE BOTH DRIVERS SIDE AND PASSENGER SIDE WINDOW REGULATOR MODULES. THE FIRST ONE THAT BROKE (PASSENGER) IN MARCH 2016 AND WAS TOLD BECAUSE THE WINDOW SHATTERED ITS NOT COVERED UNDER WARRANTY. TO REPLACE THE MODULE AND WINDOW IT WAS $700. THE DRIVERS SIDE WINDOW REGULATOR WENT BAD IN JULY 2017. THAT WAS $250 TO REPLACE SINCE THE WINDOW STAYED IN TACT. HERE WE ARE NOVEMBER 2018 AND FOR THE SECOND TIME THE PASSENGER SIDE REGULATOR HAS GONE BAD. THAT'S 3 TIMES I HAVE REPLACED THE SAME PART WITH KIA GENUINE PARTS (PURCHASED FROM KIA) IN 4 YEARS. I HAVE DONE EXTENSIVE RESEARCH AND MANY OTHER PEOPLE HAVE HAD ISSUES WITH THE SAME THING.

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE ROAD SHOULDER, BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A FRIEND'S HOME. THE CONTACT CALLED DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303, (855) 739-5369) AND WAS INFORMED TO PROVIDE THEM WITH THE VIN SINCE THIS WOULD BE THE SECOND ENGINE THAT HAD TO BE REPLACED IN LESS THAN ONE YEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

VEHICLE SMOKING FROM EXHAUST AND STALLING, (26,630 MILES ) TAKEN TO DEALER ( RUSTY WALLACE KIA ) ON 05/15/18. CLEANED OIL FROM INTAKE. VEHICLE SMOKING AND STALLING,TAKEN BACK TO DEALER ON 05/28/18. VEHICLE WAS AT DEALER FOR 30 DAYS. DEALER SAYS NO PROBLEMS FOUND. VEHICLE STILL SMOKING AND NOW VERY LOW ON OIL,VEHICLE TAKEN TO DEALER ON 11/12/18.

AT APPROXIMATELY 4:30 A.M. ON NOVEMBER 12, 2018, THE ENGINE BECAME FULLY ENGULFED IN FLAMES WHILE THE CAR WAS PARKED ON THE STREET IN FRONT OF OUR HOUSE AND TURNED OFF. NO ONE HAD DRIVEN THE CAR FOR SEVERAL HOURS. THE FIRE DESTROYED THE ENTIRE FRONT END OF THE CAR, MELTED THE TIRES AND FILLED THE INTERIOR OF THE CAR WITH SMOKE. FORTUNATELY, THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE BEFORE IT SPREAD TO THE GAS TANK.

TOOK MY CAR INTO THE DEALERSHIP ( ATLANTA WEST KIA, DOUGLASVILLE, GA) FOR AN OIL CHANGE, TIRE ROTATION, ETC. I WAS NOTIFIED WHEN I CHECKED IN THAT THERE WAS A COMPUTER RECALL FOR AN UPGRADE OF THE COMPUTER/ELECTRONIC SYSTEM. THEY INFORMED ME THAT THEY WOULD DO THAT WHILE PERFORMING THE OTHER SERVICE WORK. 3 WEEKS AFTER THE OIL CHANGE I WAS DRIVING ON THE INTERSTATE THE CAR SUDDDENLY LOST POWER AFTER A BIG PUFF OF WHITE SMOKE AND LOUD NOISE. I WORKED MY WAY OVER TO THE NEST EXIT AND PROCEEDED TO TURN AROUND TO GO BACK HOME. NO WARNING/ENGINE/OIL LIGHTS CAME ON DURING THIS TIME. I CALLED THE DEALERSHIP AND NEVER RETURNED MY CALL, WITH NO RESULTS. WE CHECKED THE OIL THE CAR WAS 3 QUARTS LOW. CONTINUE TO NOTIFY THE DEALER TO NO AVAIL. THE CAR NEEDED 3 QUARTS OF OIL EVERYTIME I CHECKED IT WEEKLY. LET ME REINTERATE THAT THE CAR WAS RUNNING FINE BEFORE I TOOK IT IN FOR SERVICE IN NOV 2018. I CALLED KIA CORP. THEY INFOMED ME THAT MY CAR WAS NOT UNDER RECALL AND THAT THERE'S NOTHING THEY CAN DO BECASUE I HAD 68K ON THE CAR. THEY ASKED ME TO HAVE IT TOWED IN FOR DIAGNOSTIC TEST. NOW THEY WANT ME TO PROVIDE ALL THE SERVICE RECORDS. THE SERVICE RECORDS WAS IN THE KIA DEALERSHIP SYSTEM AS I HAVE USED THAT DEALER (PRIOR OWNER) FOR MOST OF MY WORK. I AM NOT SURE WHAT HAPPENED TO THE SERVICE RECORDS. AT THIS POINT THEY REFUSE TO REPLACE THE ENGINE. KIA HAS RECALLED EVERY YEAR BUT 2015 - APPARENTLY THEY THINK THEY GOT IT RIGHT IN 2015 SINCE THE MOTOR WAS BUILT IN A DIFFERENT LOCATION. THE ENGINE I S PRACICALLY GONE AND I HAVE HAD THE CAR LESS THAN 4 YEARS. I PURCHASED BAND NEW OFF THE LOT 9/2015. I FEEL LIKE THEY SHOULD BE MADE TO ADD THE 2015 KIA OPTIMA TO THE ENGINE RECALL LIST BEFORE SOMEONE GET SERIOUSLY HURT EITHER BY THE CAR STOPPING IN HIGHWAY TRAFFIC OR CATCHING ON FIRE. DOOR HANDLE ON THE DRIVER'S SIDE CONTIUES TO STICK AND THE DORR WILL NOT OPEN FROM OUTSIDE OR INSIDE.

VEHICLE CUTS OFF WHILE DRIVING. THIS HAS HAPPENED TWICE IN THE PAST WEEK. ONCE ON THE HIGHWAY. ONCE ON THE CITY STREETS.

STICKY FEELING IN THE STEERING AT ANY SPEED. TAKES A LITTLE MORE THAN NORMAL FORCE TO MOVE STEERING WHEEL IN ANY DIRECTION.

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SHOULDER. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DETERMINED THAT THE ENGINE SEIZED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,500.

ENGINE FAILURE AND REPLACEMENT AROUND 86,000 MILES. NOW HAS 95,000 MILES. HAS SHAKING, BURNING SMELLS, AND SUSPECTED POWER SURGING. DEALER STATES CAN NOT REPLICATE SMELL OR SURGING. ALTHOUGH A RESISTOR WAS BURNT UP. THEY SAY THE SHAKE IN THE CAR IS NORMAL DUE TO ENGINE DESIGN. ENGINE DID NOT START SHAKING UNTIL 40,000 MILES. KIA CORPORATE REFUSES TO SEND A TECH OUT.

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO MAKE A TURN, THE STEERING WOBBLED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO REDDING KIA (888-778-5635, LOCATED AT 418 E CYPRESS AVE, REDDING, CA 96002) AND KEPT FOR DIAGNOSTIC TESTING WHILE THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE TECHNICIAN DIAGNOSED THAT THE YOKE IN THE STEERING BOX WAS FRACTURED AND NEEDED TO BE REPLACED. THE PART WAS BACK ORDERED. THE CONTACT WAS LATER INFORMED TO RETURN THE LOANER VEHICLE BECAUSE HER VEHICLE WAS SAFE TO DRIVE WHILE WAITING FOR THE PART. THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND PROMISED TO FOLLOW-UP WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

ON OCTOBER 15, 2018, I PURCHASED FROM PEP BOYS FOUR GOODYEAR ALL SEASON 205/65R16 TIRES. ON TWO SEPARATE OCCASIONS SINCE THEN I HAVE HAD A TIRE PUNCTURE AND FLATTEN IMMEDIATELY AS A RESULT OF VERY LITTLE MEASURABLE SIDE IMPACT WITH A CURB. AFTER RESEARCHING THIS MATTER ONLINE I HAVE DETERMINED THAT OTHERS ARE HAVING THE SAME ISSUE WITH THIS GOODYEAR STYLE TIRE. I HAVE WRITTEN TO GOODYEAR CEO RICHARD KRAMER THREE TIMES (SEE ATTACHED DOCUMENTS) AND GOODYEAR'S RESPONSE TO DATE HAS BEEN LACKING.

I WAS DRIVING ON THE HIGHWAY WHEN MY ENGINE COMPLETELY FAILED. THERE WAS NO WARNING OR INDICATION THAT A COMPLETE FAILURE WAS GOING TO OCCUR. I HAD NO PROPULSION AND HAD TO COAST TO THE SHOULDER OF THE HIGHWAY TO AVOID OTHER VEHICLES. I OWNED THE VEHICLE AS THE ONLY OWNER (PURCHASED VEHICLE BRAND NEW) FOR ONLY THREE YEARS WHEN FAILURE OCCURRED. NO ONE EXPECTS THEIR VEHICLE TO FAIL IN A THREE YEAR TIME PERIOD FROM DATE OF PURCHASE. THE MILEAGE AT THE TIME OF FAILURE WAS AROUND 180,000 AND PAST THE WARRENTY. I DRIVE FOR UBER AND PURCHASED THE VEHICLE TO DRIVE FOR UBER. A NEW VEHICLE FAILING IN A THREE YEAR TIME SPAN (FROM TIME OF PURCHASE) BECAUSE THE ENGINE COMPLETELY FAILED IS UNREASONABLE. KIA ISSUED A SOFTWARE UPGRADE ON MY VEHICLE AFTER MY ENGINE FAILED THAT ADDRESSES THE EXACT TYPE OF FAILURE THAT OCCURRED TO MY VEHICLE (INDICATING THAT KIA WAS AWARE THAT THERE WERE PROBLEMS WITH THEIR PRODUCT.

IN THE PAST 2 MONTHS I HAVE NOTICED MY CAR SHUDDERS AND SHAKES A LOT WHEN IT IS STOPPED AT A STOPLIGHT OR WHEN PARKED WITH THE ENGINE IDLING IT USED TO BE THAT I DIDN'T EVEN KNOW THE CAR WAS RUNNING IN EITHER OF THESE POSITIONS.

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE POWER STEERING MALFUNCTIONED. LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST. LOUIS, MO 63132, (314) 595-4900) STATED THAT THEY COULD NOT FIND ANY FAILURES WITH THE VEHICLE. THE DEALER ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL; HOWEVER, THE MANUFACTURER FOUND NO RECORD OF A PREVIOUS RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.

BACK UP CAMERA FAILED IN VEHICLE AND KIA DEALER WANTED TO CHARGE $1000.00 TO FIX IT THE CAR HAS LESS THAN 55,000 MILES .

BODY PAINT IS PEELING ON HOOD AND REAR BUMPER ; KIA DEALER SAID KIA ONLY WARRANTS THE PAINT JOB FOR ONLY 3 YEARS. I AM CONTENDING KIA KNOWS THIS AND IS DECEIVING ITS CUSTOMERS FROM DAY 1; UNACCEPTABLE !

2015 OPTIMA SXL WITH 130K MILES REGULARLY MAINTAINED WITH ALL HIGHWAY MILES. WHILE TRAVELING ON THE HIGHWAY AT 70 MPH, CAR BEGAN TO MAKE A MILD KLANKING SOUND. SLOWED THE VEHICLE DOWN AND SHORTLY THEREAFTER, A LOUD BANG OCCURRED UNDER THE HOOD AND ENGINE LOST ALL POWER. PULLED OFF THE ON THE SHOULDER AND ENGINE COMPARTMENT WAS ON FIRE. THE ENGINE AND A FEW OTHER LIGHTS WERE ON. LUCKILY, I WAS ABLE TO GET OUT OF THE VEHICLE WHICH CONTINUED TO BURN. THE CAR IS A TOTAL LOSS. NO PRIOR SOUNDS OR NOISES SUGGESTING A PROBLEM. ALL KIA UPDATES OR MAINTENANCE NOTICES WERE HANDLED BY A KIA DEALER. THE VEHICLE WAS PURCHASED NEW AND HAS BEEN WELL MAINTAINED WITH ALL OIL CHANGES AND MAINTENANCE DONE BY A SHOP. HAVE HAD NO MAJOR PROBLEMS WITH THIS VEHICLE AND THIS IS NOT ONLY A SURPRISE BUT A CONCERN AS THIS IS MY SECOND KIA (PRIOR ONE IS STILL OWNED).

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE WINDOW WAS JAMMED IN THE DOWN POSITION. THE FAILURE OCCURRED WITHOUT WARNING. PRESTIGE AUTO SALES (N8890 WI-57, BRILLION, WI) DIAGNOSED THAT THE WINDOW REGULATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,620.

THIS CAR HAS BEEN IN 2 FRONT END COLLISIONS BOTH AT DIFFERENT RATES OF SPEED. THE AIR BAGS HAVE NEVER DEPLOYED. IT WAS FIXED BOTH TIMES BY PROFESSIONAL SHOPS AND INSPECTED BY A KIA CARLOTTA WHERE THEY CLEARED CODES ON FAULTY AIR BAGS AND TOLD ME IT WAS NO BIG DEAL. I WANT THIS MATTER LOOKED INTO FURTHER. I HAVE CHILDREN AND NEED MY AIR BAGS TO WORK.

LEAKING CLEAR LIQUID THAT,STAINS DRIVEWAY. SEE WHEN CAR IS MOVED.FIRST NOTICED 8/18.HAD CHECKED BY DEALER.NO LEAK WAS FOUND.

I HAVE TAKEN MY CAR IN TO 3 DIFFERENT SHOPS BECAUSE I HAVE A MAJOR BOUNCING IN MY FRONT END. EVERYONE IS SAYING NOTING IS WRONG BUT I CAN ONLY GO SO FAST. I HAVE MY TIRES AND STUFF ROTATED ALL THEM TIME HOPING IT HELPS. SOMETIMES IT MAKES IT WORSE. THE DEALER IN ST GEORGE SAYS NOTHING IS WRONG. I DRIVE THE HIGHWAY BUT CAN ONLY DO 65 MPH. WHEN THE BOUNCING HAPPENS THE STEERING WHEEL IS BOUNCING TOO. I HAVE HAD THE BOUNCING FOR ABOUT 10 MONTHS. I BOUGHT THE CAR USED WITH 79,000 MILES ON IT. THE USED CAR DEALER TOLD ME THAT IT WAS STILL UNDER WARRANTY BUT KIA SAID SINCE I WAS THE SECOND OWNER THERE WAS NO WARRANTY. I HAVE A 3 YEAR OLD BOY THAT RIDES IN HERE AND I DON'T WANT TO WRECK WITH HIM IN IT.

RELOCATING TO LAS VEGAS AND MY ENGINE WENT OUT. THE CAR JUST STOP MOVING. I BOUGHT THIS CAR 13 MONTHS AGO AT PAUL BLANCO STOCKTON AND IT WENT OUT AFTER ONLY HAVING 84,000 MILES

THE ISSUE I AM HAVING, IS MY CAR COMPLETELY SHUTTING OFF WHILE DRIVING. THIS HAPPENED FOR THE FORTH TIME SINCE LEASING THE VEHICLE NEW IN 2015. AFTER THE FIRST TWO OCCURRENCES WHICH TOOK PLACE A FEW MONTHS AFTER PURCHASE, I TOOK INTO THE DEALERSHIP AND THEY WEREN'T ABLE TO FIND THE PROBLEM. ABOUT TWO WEEKS AGO WHILE SITTING AT STOP LIGHT IT COMPLETELY SHUT OFF. THIS MORNING WHILE DRIVING DOWN THE ROAD IT COMPLETELY SHUT OFF. LUCKILY I WAS ABLE TO PULL OVER SAFELY PUT THE CAR IN PARK AND RESTART THE VEHICLE. IT RUNS FINE OTHERWISE. I AM ALWAYS ABLE TO START THE VEHICLE RIGHT BACK UP. I BELIEVE THERE WAS A RECALL ON THE 2011 - 2014 OPTIMA ENGINE FOR A SIMILAR ISSUE. I AM TAKING THE CAR INTO THE DEALERSHIP THIS AFTERNOON. I AM DEFINITELY DON'T FEEL SAFE IN THE VEHICLE.

BOUGHT A BRAND-NEW 2015 KIA OPTIMA IN FEBRUARY 2016 - 2.5 YEARS AND 34,000 MILES IN, IT DIED ON ME WHILE GOING 70MPH ON I85N IN ATLANTA IN MORNING RUSH HOUR. NO PRIOR PROBLEMS WITH THE CAR AND NO WARNING SIGNS WHATSOEVER - I WENT TO CHANGE LANES AND ACCELERATE AROUND A SLOW-MOVING VEHICLE AND ALL OF A SUDDEN MY GAS PEDAL NO LONGER WORKED AND ALL OF THE LIGHTS ON MY DASH LIT UP - THE ENGINE WAS DEAD AND I WAS COASTING. COULD NOT GET OFF TO THE RIGHT SIDE OF THE ROAD DUE TO TRAFFIC, SO HAD TO PUT IT AS FAR TO THE LEFT AS I COULD, WHICH ENDED UP HALFWAY IN THE HOV LANE - EXTREMELY DANGEROUS. WOULD NOT RESTART, HAD TO GET IT TOWED TO THE DEALERSHIP. LUCKILY ALL OF MY SERVICES AND OIL CHANGES HAD BEEN DONE AT THE DEALERSHIP I HAD BOUGHT THE CAR FROM (RICK CASE KIA IN GWINNETT, GA). SO THEY HAD NO WAY TO TRY TO WIGGLE AROUND THE WARRANTY. I AM SEEING THIS EXACT ISSUE BEING DESCRIBED AT THE EXACT MILEAGE RANGE FOR DOZENS AND DOZENS OF 2015 KIA OPTIMAS ON CARCOMPLAINTS.COM. IT APPEARS THAT KIA AND THE DEALERSHIPS ARE GETTING AROUND PAYING FOR WHAT OBVIOUSLY IS AN ENGINE DEFECT BY ASKING THAT THE DRIVERS PROVE THEY HAD THE OIL CHANGED BY PRODUCING RECEIPTS FOR EVERY SERVICE. WHEN/IF THEY CAN'T, KIA IS NEGATING THE WARRANTY AND ASKING THE DRIVER'S TO PAY $7K-8K FOR A NEW ENGINE. IT'S DESPICABLE. MY DEALERSHIP COULDN'T GET AROUND THE WARRANTY SINCE I HAD DONE EVERY RECOMMENDED SERVICE AND OIL CHANGE AT THE DEALERSHIP WHERE I BOUGHT THE CAR. THIS AM THEY INFORMED ME THAT THE ENGINE HAS BEEN APPROVED AND WILL BE REPLACED (NOT BEFORE TRYING TO MILK MONEY OUT OF ME BY TRYING TO BLAME THE ISSUE ON A FAULTY BATTERY FIRST, WHICH WASN'T COVERED BY THE WARRANTY). KIA ISSUED A RECALL FOR THIS SAME ISSUE ON THEIR 2011-2014 AND 2016 OPTIMAS, AND EXCLUDED THE 2015 MODELS. IT'S PAINFULLY OBVIOUS THAT THE 2015 OPTIMAS ARE ALSO DEFECTIVE, AND A RECALL SHOULD BE ISSUED.

WHILE DRIVING ON THE ROAD, THE ENGINE STARTED MAKING NOISE AND ALL OF A SUDDEN IT STOPPED. TRIED RESTARTING IT BUT IT WOULD SHUT DOWN AGAIN WITH A CLUNKING SOUND LIKE METAL TO METAL GRINDING. HAD TO PUSH THE CAR OFF THE ROAD. CHECKED THE OIL AND IT WAS AT THE RIGHT LEVEL AS I HAD RECENTLY CHANGED THE OIL A FEW WEEKS AGO. I TRIED RESTARTING IT A COUPLE MORE TIMES BUT IT JUST SHUTS DOWN AND THE ENGINE REALLY SOUNDED BAD WITH A SCREECHING SOUND. I HAD IT TOWED HOME AND CURRENTLY SITTING IN MY GARAGE FOR A MONTH NOW SINCE I DON'T HAVE ANY FUNDS TO GET IT FIX.

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING, THE CHECK ENGINE WARNING INDICATOR FLASHED, AND THE VEHICLE STALLED. THE DEALER (KIA OF DAYTON, 8560 TROY PIKE, HUBER HEIGHTS, OH 45424, (888) 461-2115) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED. THE DEALER ALSO STATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGNS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INDICATED THAT THE VEHICLE WAS OUT OF WARRANTY AND WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY CAR MILEAGE IS AT 65000 I HAD THE CAR LAST YEAR MARCH I DO REGULAR OIL CHANGES A MONTH AND HALF AGO I DID ANOTHER OIL CHANGE AND WHEN IT WAS TIME TO GET ANOTHER OIL CHANGE THERE IS A TICKING SOUND IN ENGINE BROUGHT IT TO PEP BOYS AND MECHANICS AND THEY ARE SAYING ITS A OIL DEFECT AND ROD BEARING TICKING WHENEVER I ACCELERATE CAR WON'T MOVE

I WAS DRIVING ON THE STREET AND WITH NO WARNING MY CAR STALLED AND SHUT OFF. I TURNED MY CAR BACK ON AND IT WAS OKAY, NO LIGHTS OR NOISES. THE NEXT DAY I WAS GOING TO DRIVE MY CAR I HEARD A TAPPING NOISE COMING FROM THE RIGHT PASSENGER SIDE NEAR THE ENGINE, BUT CAR STILL WAS FUNCTIONAL. A FEW HOURS LATER THE CHECK ENGINE LIGHT CAME ON, THE NOISE IS STILL THERE.