2015 Kia Optima Complaint Log

Car would not drive faster than 25 mph. Check engine light on codes p1326 and p0014. Not eligible for ki engine settlement but have the same issue..

has failed or is unable to remedy this safety recall It smells like burning

Engine started knocking

The contact owns a 2015 Kia Optima. The contact stated while her granddaughter was driving at an undisclosed speed, the vehicle lost motive power and there was smoke coming from the front end of the vehicle. The driver was able to pull to the side of the road and turned off the vehicle. The contact met her granddaughter on the side of the road. Upon inspecting the vehicle, the contact noticed that the smoke was coming from underneath the vehicle, under the engine compartment. The vehicle was towed to an independent mechanic, where the contact was informed that an unknown wiring harness had burned, but the cause of the failure could not be determined. The vehicle was towed to the dealer, where it was diagnosed that the engine had seized and needed to be replaced. The was not repaired. The contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the repair could not be covered under the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.

The snow-white pearl paint is peeling off - this is a common problem, and the paint is flaking off - not adhering to the base material - seems like a factory defect. This will be a huge re-paint cost to be fixed, and it is just getting worse over time

Lost power while in the middle of a turn while driving happened intermittently power steering and traction control lights come up on dashboard.

The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to the residence and then to a local dealer where it was diagnosed with a wheel bearing failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 120,000.

The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, or while at a complete stop, the vehicle would shut off without warning. The vehicle would resume normal operation upon restart of the engine. The vehicle was taken to a dealer for an inspection; however, the dealer was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 88,000.

Driving on the highway at 60mph and the engine just shutdown and the car turned off. Fortunately, I was able to get onto the shoulder without incident. No warning lights came on until the engine shutdown. Tried to restart the engine after letting it sit for a few minutes, would not start again. Had the car towed to a local mechanic and they discovered that the engine seized. Hoping the service contract I bought when I bout this car used in November will cover the engine.

Drove this 15 Kia Optima on the highway when all of a sudden it lost power and died. There was no lights or symptoms prior to this happening. The vehicle ran as it should up until the other day, the Engine had no codes or lights on in the vehicle.. Then without any signs at all the vehicle stalled and almost caused an accident on the highway and the would not start. Barely made it to the breakdown lane. We had it towed to a shop and We spent some time checking the Kia over to find out the starter had melted. We installed a new starter and now the engine has a very loud knocking sound that was never there before. Based on reading the safety recalls and bulletins on this Kia and issues surrounding this vehicle online, we should meet the criteria for a claim. Can you help me please!!!!

Paint is failing due to improper preparation during production. The vehicle is available for inspection if requested. The paint was inspected by licensed and lifetime collision repair specialist. Paint can not simply be touched up. Entire car needs stripped to bare metal and repainted to fix issue. Other manufacturers have had recalls for this same issue. Why has Kia not been held accountable for this?

While driving on freeway lights, flicker and car just dies. Steering goes out and lose control of vehicle. Then will randomly start up again

On or about 13 May 2024 my family and I traveling. During the travel the vehicle displayed “Hybrid System Stop and Do Not Drive”. We took it in to Kia during the time that they had the vehicle, they informed us that it needed an ECU update (recall). When services were finished, we picked up the vehicle and was made to pay for services that were part of the recall. When we left the dealership, the lights on the dashboard appeared 1. Engine, 2. HEV. We called the dealership back and informed them what happened. They told us to take the vehicle back to them. After checking it, they informed us that due to the update that was done to the vehicle it triggered faults in the battery. They informed us we would have to replace the Hybrid Battery that would cost us about $13,000. We stated to them our vehicle wasn’t having battery issues when we initially turned the vehicle in for service. They refused to assist and stated it wasn’t there responsibility even though it was given to us with these faults. We left the dealership and after driving for a few minutes, the warning sign came on and the car began to smell like smoke. I contacted KIA Corporate and informed them that the vehicle displayed a message on the dashboard and smoke. The gentleman I spoke to informed me not to drive the vehicle and park it away from other vehicles and to get the vehicle to KIA to check services. We took it to a different KIA for services. They informed us that the hybrid battery needed to be replaced and the cost. I explained to them the recall issue and that the vehicle was given to us with the issues that started to occur after the update. They said it wasn’t their responsibility and that they weren’t going to fix the damages or issues that were caused by another dealership. I called KIA Corporate and informed them of the situation and how the dealership refused to make repairs although they knew the hybrid battery issues were triggered from the recall updates/repairs.

I have a 2015 Kia optima bought in July 2023 from a used dealer. This is the 4th Kia my family have owned. Prior to purchasing I ran a car fax and checked for recalls. The dealer where I purchased it at also check for recall.. I also checked again today on your Kia website for recalls and the only one listed is the newest one concerning the fuse which I also received a letter in the mail on Monday. The car currently has 131,000 miles service has been maintained. On [XXX] the car just stopped running going down the road no check engine or any warning that something was wrong.. I had it towed on Tuesday to a local shop who then told me it needed to go to the Kia dealership which is about 20 miles away… I had to have it towed again.. once at the Kia dealership I would told that more than likely it would be covered 100% due to a defect in the engines… I received a call back on Friday and was told it would not be covered due to a product improvement that was not complete that came out in 2018… 5 years prior to me owning the car.. I never received any information concerning the produce improvement … Again it was check for recalls on the https://www.nhtsa.gov/ by myself and also the dealer… none was showing and to this day it is not showing.. I even check the Kia website today and it still does not show the product improvement needed…. I see that there has also been a class action lawsuit that was settled due to the defective engines… I assure you if I knew of a recall it would have been completed. This car is the only mode of transportation my son has. I am a single parent who works for a local government and I do not make nor have the $6800 for an engine replacement. I am still paying on this car as I had to finance it due to lack of funds to purchase… Again we did our due diligence to make sure the car was in operating order when I purchased it.. we check recalls car fax and did not know of the issues… this is the 4th family Kia car and I trusted the bra INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On May 11, 2024, we took our 2015 Kia Optima to Hutchinson Kia Service Center 3931 River Pl, Macon, Ga. due to brakes not working. When you apply brakes the vehicle would not stopped you would have to apply the emergency brakes for a complete stop. On that day, I was told no one was there to check my brakes due it was a Saturday and would need to schedule another appointment when they could do a brake diagnostic. The next appointment was June 4,2024, on that day we had the vehicle towed due to brakes. Today is September 2, 2024 and our vehicle is still there. On July 12, 2024, we were contacted staying vehicle was repaired and the problem wa a pin hole in the right brake line. We picked up the vehicle proceeded home at the first traffic stop same problem happen with the brakes.We returned immediately back to Kia Service center, explaining the same problem still exists. After vehicle being there for 2 more weeks, Nick with Kia Hutchinson Kia called stated there was a problem with ABS system and vehicle would be ready on August 21,2024. Well the still have my vehicle and no updates. When you call they put on hold and never comeback. If you go over the Service Manager is always out and no one can give you and update

My paint is delaminating all over my vehicle and is flying off in large sheets. My car now has metal exposed which is susceptible to rust which poses a risk to the structure of my vehicle and the potential of my windshield flying off as a result. This first started occurring about a year ago. KIA fails to recognize this manufacturer defect and it continues to delaminate at an alarming rate.

Hybrid system malfunction

I have 3 issues currently going on with my 2015 Kia Optima. The first is the Oil Control Valve. This is supposed to be covered under my extended warranty that I pay for. If I didn't have the extended warranty I would be responsible for putting a new engine in a car with less than 60,000 miles on it. However, it will take time for the adjuster to come out and then to decide if the entire engine should be replaced which would then take even longer. The second issue is the O2 sensor which is part of the exhaust. Apparently in a care with less than 60,000 miles on it it's not unusual in the Kia Optima for this to go bad. Kia knows this is an issue but hasn't done anything about it. Lastly, the Stop Module in the braking system needs to be replaced. After hitting my brakes at a red light the ESC light came on and the brake lights don't go off. It's very dangerous as no one behind me can tell if I'm stopping or not. There was a previous recall for the HEC system which I had fixed. Per that recall brake fluid can leak and cause an electrical issue within the brake system but my Kia dealer service department is telling me it's not related to the original recall. I think it is and I think Kia should make the repair with no charge to me on a car with less than 60,000 miles on it. How does the engine, the exhaust system and the electrical system all go bad at the same exact time? This is unacceptable.

The contact owns a 2015 Kia Optima. The contact stated the vehicle failed to start-up. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the oil level was extremely low. The contact was unaware of any oil leaks. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost of towing the vehicle. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) after the failure had occurred. The failure mileage was approximately 184,000.

- The issue occurred for the first time 4/30/2024 - The following 3 warning lights appeared while I was driving: ABS, Traction Control, and Brake - I took the vehicle immediately to a facility to have the warning codes read. The printout showed: C2402 & C2380 - The warning lights remain illuminated every time the vehicle is turned on - I believe there is a safety concern of a potential fire or brake failure

The contact owns a 2015 Kia Optima. The contact stated while driving 20-25 MPH, the ABS and traction control warning lights were illuminated. Additionally, the electric parking brake light illuminated indicating that the parking brake was engaged. The contact stated that the failure persisted. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed that the Hydraulic Electronic Control Unit (HECU) had experienced an internal electrical short. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V519000 (Service Brakes, Hydraulic). The failure mileage was approximately 119,000.

The contact owns a 2015 Kia Optima. The contact stated that while driving 30 MPH, there was an abnormal smoke odor inside the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that there was an oil leak in the engine compartment. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the engine, determining that the engine was consuming oil abnormally quick, and the engine might soon need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

Window regular has been replaced 2 times in 2 years.Having problems again with the same drivers side window. Costing over $600.Window keep getting off track want go up and or down. COULDN'T drve rain pouring in .Regulator replaced year 2022, 2023 now awaiting a appointment for another replacement

I received a safety recall notice in November 2023 stating that there is defect with Hydraulic Electrical Control Unit (HECU) in my car that can result in an engine compartment fire either while I am driving my car or when it is parked. As of April 2024, I am still waiting to be notified that the part to fix this issue is available. This delay is putting my life and my children's lives at risk every time we drive in our only car, as well as the drivers around me if my car catches on fire when I am near them. In addition, this issue puts our home, as well as our neighbors' homes, at risk of catching on fire since I am not able to park outdoors away from other cars and structures as was recommended. In the past few days, I have felt a difference in my car's performance and today 04/19/24, the Malfunction Indicator Lamp (MIL) warning light turned on. According to the notice I received, I am supposed to stop driving my car and have it taken to a dealership immediately if this happens. However, I called my local dealership, and the earliest appointment available is on 05/13/24. I have no other car and cannot afford to drive a rental car for almost 30 days. I have been placed into a horrible situation because of this major issue. I have to risk my safety every time I am in car and even when it is simply parked because of this. This is completely unacceptable, and Kia should be held responsible immediately as I have no other means to remedy this problem.

Not sure what the exact problem is and my mechanic cannot figure out either, I had the car a little over a year purchased from carvana! First few months the brakes started messing up got caught in the rain ran into a trash can left minor scartches but nothing was wrong internally. September got side swiped on the highway not a reportable accident but I had to change whatever held the wheel literally everything that holds the right wheel had to be changed and after that incident a sensor came off, traction with wheels off but still drivable, about 3 days ago the engine just started making a cracking sound mechanic said it was some sensors he changed both and still making the weird noise, only had the car for a year and my mechanic cannot pinpoint the problem and suspects some type of engine issue which idk if it’s a recall on Kia optima’s or not because I don’t drive crazy!

Driving to work, that is less than 5 miles, started to hear a noise then car just stopped, called roadside assistance , towed to dealership. Had to wait for their diagnosis… I should be under my warranty. I have 44,400? Miles so under 100,000 miles. Has 10 yr warranty also but is 9 years old. Car paid off. They diagnosed rod bearings out and need a new engine—- m/b 6700.00 to replace engine. It should be under warranty- they said they had 4 recalls on that car/ make & model. I was never NOTIFIED so that is now supposedly null & void my warranty because they said my problem.

I've been having an issue with my car just out of the blue breaking while I'm going into it seems to be only a left turn I had let Kia know about this when I took it in for the other recalls just recently nobody seemed to have any idea of what was going on or look at me like I was crazy I guess and now I see this recall that explains everything to a tee of what my car is doing I need somebody to contact me please. This has almost gotten me into serious accidents on more than one occasion

The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that when starting the vehicle, the check engine and several other warning lights illuminated. The contact stated that the vehicle was overheating, and the contact was concerned about a possible fire. The contact had driven the vehicle to an independent mechanic who was unable to duplicate the failure. Additionally, the contact stated that while driving at approximately 60 MPH, the vehicle independently accelerated. The contact stated that several unknown warning lights were illuminated. The contact pulled over and stopped the vehicle. The contact stated that she waited about 30 minutes and restarted the vehicle and drove back to her residence. The manufacturer was not made aware. The failure mileage was approximately 151,000. VIN tool confirms parts not available.

I have a leak in my truck after it rains.

The vehicle engine stalled on me twice to where I almost crashed with my fiancé which is 7 months pregnant with my daughter

I was driving in downtown Gilbert when I pulled up to a red light. My car would not inch forward when taking foot off brake. I then had to put my foot all the way down to get my car to drive. When taking a turn my car would run perfectly until I stopped. Then we pull up to parking garage and the car just stops without while in drive so I put it in park and then turn it off and then back on and it works again. I had the alternator, battery and starter checked and they were all good no issues so why am I having electrical problems with my vehicle Kia needs to fix this.

The contact owns a 2015 Kia Optima. The contact received notification NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.

Car stalled. Received check Brakes warning. ABS pump motor voltage fault message.

The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the contact stated that an unknown warning light illuminated. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic and the engine oil level was checked. The contact was informed that the oil level was sufficient, however the oil needed to be changed. The engine oil was changed. The contact was informed that the check engine warning light was illuminated. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer. The contact was informed of an open recall repair for the engine. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.

The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Coming to a stop and breaks go to floor u will freak out this happens in 2 different times

The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Kia Optima. The contact stated while the daughter was driving at approximately 80 MPH and attempting to pass a tractor-trailer in the left lane, the vehicle behind her aggressively merged into the same lane causing a crash to the passenger side of the vehicle. The other vehicle fled the scene. The contact's daughter merged to the shoulder of the road. There was damage to the front passenger side door, and front passenger wheel well, and tire. The vehicle failed to restart. The police were on the scene however no Police Report was filed. There were no injuries reported. The vehicle was towed to a collision center for cosmetic repairs but the vehicle failed to start. The vehicle was then towed to a local dealer. The dealer diagnosed that the engine had failed and needed to be replaced. The dealer mentioned a recall related to the engine, but it was not eligible for engine replacement because the vehicle had not had a software update performed for the engine. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The failure mileage was approximately 73,000.

Loss of power to engine when trying to increase speed to turn into traffic/getting onto the highway and constant severe engine knocking noise. I have to use hazards when turning into traffic/merging onto highway because the vehicle takes too long to catch up with the speed of traffic. It also has a problem with excess oil consumption, needs to be refilled every week and a half to two weeks. Bremerton Transmission has provided an inspection and a Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance). The oil consumption has been an ongoing issue since I bought the car in February of 2022, only getting worse. The rest of the issues have been escalating problems.

The contact owns a 2015 Kia Optima. The contact stated that the check engine and battery warning lights were illuminated. The contact stated that the engine had been replaced two weeks prior to the failure. The vehicle was taken to a local dealer for routine maintenance; however, the cause of the failure could not be determined. In addition, during a battery replacement, there were several unknown warning lights illuminated and smoke was coming from the vents. The vehicle was towed to a local dealer where it was diagnosed that there was an EVAP leak, the canister purge valve had cracked, and the battery needed to be replaced. The vehicle was not repaired. The contact referenced Kia Campaign Number: SC135. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

HI, I own a 2015 KIA OPTIMA. Sometimes when I drive it, I get a burning smell from the dashboard/engine after driving it after a while. I received A KIA recall notice regarding an electrical short circuit in November 2023. The notice said that the electrical short circuit could cause a fire, which I think is the cause of the burning smell. When I called KIA to bring the car in, they said there is no remedy to fix it yet. So I receive the notices in November 2023 and at the time of writing it is March 5th 2024, five months after and KIA does still does not have a remedy to fix the problem. I think this is a major safety issue that is not solved in a timely manner as there is potential risk of fire every time I drive my car. I hope NHTSA can step in and have KIA expedite a remedy to fix this hazard that can lead to potential injury and/or death. Thank you Concerned KIA owner

The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

This owner has a 2015 Kia Optima. Car started tapping without warning. Checked the oil level and it was out of oil. No warning at all. Had maintenance on car when due. Motor is completely gone. I have had this car 3 years and it only has a little over 60,000 miles on it. This vehicle needs to be repaired @ no expense to me because the 10 year or 100,00-mile factory warranty still remains.

I NEED REMEDY COMPENSATION IN REGARDS OF MY RECALLS MY ENGINE WARRANTY WAS GONE AFTER BEING REPLACED DUE TO ENGINE SEIZED 01/01/2023 I HAD ENGINE WARRANTY SINCE 2020 AND NOW MY CAR WAS BEING REJECTED REFUSED REJECTED EXCLUDED IAM BEING DISCREDITED I OWN MY 2015 KIA OPTIMA I LIVED SLEEP IN MY CAR IAM HOING THROUGH FINANCIAL HARDSHIP SINCE 2021 I NEED LEGAL ADVICE HELP ASSISTANCE PLEASE

While driving on the busy interstate my husbands 2015 kia optima stopped working while driving. This could had gotten him killed!!!! It was taken to a auto shop where they said his engine seized and it was going to be $8000!!! There was nothing wrong with his car prior, it just started making noises and he was on his way to get it checked when it stopped. The car was up to date on all oil changes/etc.

Our. Vehicle is under 90,000 miles and the engine is going out on it This is under 10 years on the vehicle and an engine shouldn’t be going out so soon.

While driving doesn't matter the speed, my car doesn't accelerate and jerks, it had does these many times and I take it into the shop, at least 3 times now, and they can't find anything. Since it doesn't do it when they test drive it, they don't know what is wrong. But it is very annoying, since there are times I have been on a highway and my car doesn't speed up.

I was driving home from work when my car started to herk. So I pulled over turned my car off. When I started it again it started to knock and not accelerate. I scanned the computer telling me that it was a knock sensor. I took it to a mechanic and he told me there were brass shaving in my oil. Also said I need to replace the engine because of the problem.

The car started making a noise and oil was just changed the prior month no leaks or anything and know it makes a noise and the engine light is on

I got my engine replaced, after using 100 miles on the car I checked my oil there was no oil in the car, every time I try to go over 45 miles the car hesitates to speed up. I am constantly checking the oil weekly, the engine still makes the knocking noise, never again will I buy a KIA vehicle again