2019 Kia Optima Complaint Log

I been having problems with the oil I do the regular maintenance on vehicle I have all the repair paperwork from Dealer and Montebello Lube I put synthetic oil so that 5000 miles at 2500 oil is empty I already replaced the head gasket oil is being consumed fast constantly filling with oil every time I Drive engine light came on 2 times for no oil in engine I need something done

The contact owns a 2019 Kia Optima. The contact stated while driving at various speeds, the vehicle failed to immediately accelerate while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 15,000.

My paint is bubbling up and wanting to chip off.

Breaks locked or failed and was forced off road into a ditch, car totalled

Car stopped suddenly and now the car doesn’t start.

The contact owns a 2019 Kia Optima. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that shortly afterwards, the check engine warning light illuminated, and the vehicle started losing motive power while attempting to accelerate. The contact stated that the vehicle was shuddering and jerking while driving. The contact also stated that the Forward Collision Avoidance sensors activated inadvertently while driving or the vehicle was parked. The vehicle was taken to a local dealer where it was diagnosed with excessive oil consumption and the contact was advised that the failure with the Forward Collision Avoidance sensors was the regular function of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,813.

The contact owns a 2019 Kia Optima. The contact stated that while her son was driving at an undisclosed speed, the Forward Collision Avoidance system inadvertently activated, prompting the vehicle to inadvertently stop. The contact stated that there was no other vehicles or objects nearby during the failure. The vehicle was taken to the dealer, who advised the contact that an unknown obstruction on the Forward Collision Avoidance sensor had possibly caused the inadvertent activation. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 54,000.

The contact owns a 2019 Kia Optima. The contact stated that the vehicle failed to start. The contact's husband replaced the battery; however, the failure recurred. The vehicle was towed to the dealer, where the starter was replaced. The dealer informed the contact that the vehicle needed an oil change; however, the contact stated that the vehicle had recently had an oil change performed. The contact stated that while driving from the dealer, the check engine warning light illuminated. The contact pulled over to an auto parts store, where a technician inspected the engine and confirmed that the engine was consuming an excessive amount of engine oil. The vehicle was taken back to the dealer, and the dealer advised the contact to check the engine oil level after every fill up. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Forward collision warning failed to assist resulting in a collision that is considered a total loss.

Was driving try pressing on the brakes. Car would not stop brakes will sink all the way down

I was driving on the highway and my car started smoking. I got off at the next exit and black smoke started billowing out from under the hood. As soon as I opened the car door flames started coming out from under the hood. Entire engine was on fire

The motor burn oil even after the oil change is done. Also, the car shaking and is not damage to be found.

On my vehicle Kia, Optima, 2019 vehicle the latch on the hood broke for the second time. The first time took it to the Kia, place where I purchase the vehicle. Jim Shorkey in Irwin Pa. They could not open the hood. I needed oil in my car. I don't know where the oil is going! Took to my mechanic he had to go under the car to release the latch. This is the second time. I keep paying, this is not fair!!!!!! The warning light for oil!!!!

As i attempted to start my vehicle, it continuously made a clicking noise until i finally hit the gas and made it crank up. About halfway through my work commute, the forward collision warning came on with no visible forward threat on the road. All of a sudden the car slammed on its brakes without me even touching the break and continued to do so anytime I put my foot on the gas above 50mph. I tried to turn it off when I parked the car but it still acted like there was something in front of my car.

Engine failure

The engine is consuming oil very fast and needing oil way before the next oil change. The oil consumption test Kia did stated that it was 2 quarts low after the first 1000 miles. Car does not have extended warranty but this a manufacturing defect. Suggestion was new motor. Also it's recall for the forward collision safety feature but my car vin is not included even though it goes off when nothing is in front of me. They want me to pay for these issues the motor cost the same as the payoff of car. This is ridiculous, I purchased Kia due to having a older model that almost got 300,000 miles on it before transmission died. I got a great payment and a newer car but didn't expect to have this motor issue or safety problem with no help from manufacturer. I'm stuck keeping oil in car so it's burn out & cutting safety feature off so it stops breaking when nothing is in front me. Both of these issues or manufacturing defects and should be fixed by KIA.

Paint peeling on my 2019 Kia Optima Snow White Pearl paint code. Started from the back of trunk and continues to travel through out the body, peeling started at 84,000 miles with small bubbles and continued to its now 86,000 miles. The paint issues have been known and talked about in Kia forums as well as Hyundai. Hyundai has been proactive on addressing the issues but when I called to submit a complaint with Kia, I was asked to get 3 quotes for repaint on effected areas and submit photos, after all of this I was given 2 month run around only to be told I was out of warranty. I believe this is a serious defect and should be investigated.

The contact owns a 2019 Kia Optima equipped with Continental Tires, Tire Line: PureContact LS, Tire Size: P235/45/R18, DOT Number: CNFUWD4M2622. The contact stated that while his wife was driving approximately 60 MPH, the contact felt an abnormal vibration coming the front passenger’s side tire. The contact stated that his wife heard an abnormal "booming" sound and saw in the rearview mirror what appeared to be sections of tread on the highway. The contact was called by his wife and drove to the location and replaced the defective tire with the spare and drove the vehicle to the tire dealer. The dealer confirmed that the tread had separated from the side wall. The dealer replaced the tire under road hazard warranty on the tire. The vehicle was repaired. The contact stated that his wife was driving at approximately 35 MPH when she heard an abnormal "booming" sound from the passenger side rear tire. The contact stated that his wife pulled into a parking lot and called the contact. The contact stated that when the tread delaminated from the tire part of the rear passenger wheel well was cracked by the debris. The contact was able to replace the damaged tire with the spare and drove the vehicle back to the same tire dealer. The contact stated that the dealer advised that the tire manufacturer would be contacted because the dealer reported that other customers were having tread separation failures with the same tire line. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate vehicle failure mileage was 47,800 and the tire failure mileage was approximately 10,000.

The contact owns a 2019 Kia Optima. The contact stated that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, where an oil consumption test was performed, but the diagnostic test was inconclusive. The contact stated that the failure persisted, and the contact had been adding 3 quarts of oil every two weeks. The contact stated that the low oil pressure warning light illuminated, and the vehicle made an abnormal ticking sound coming from the engine. The dealer informed the contact that the manufacturer might not cover the repair unless the engine seized. The vehicle was not repaired. The manufactured was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 65,000.

The contact owned a 2019 Kia Optima. The contact stated that while driving approximately 25-30 mph approaching an intersection, an unknown pickup T -boned the vehicle on the driver-side quarter panel. While depressing the brake pedal, the attention level high / collision warning message was displayed. The air bag did not deploy. The contact sustained injuries to her back and shoulder and she had several bruises. The contact was seen at the hospital where medical treatment was received. A police report was filed. There was no reported fire. The vehicle was towed to the contact's residence and than to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle a total loss. The manufacturer was contacted. The failure mileage was approximately 93,228.

The contact owns a 2019 Kia Optima. The contact stated upon starting the vehicle, the Forward Collision Avoidance warning light was illuminated. The vehicle was taken to an independent mechanic, who could not duplicate the failure. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V539000 (Forward Collision Avoidance) since the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 99,000.

Engine Oil light come on / Low on Engine Oil

Car was affected by emergency theft system locked car down when moving and caused airbags to deploy in which fractured my spine vertebra causing spinal fusion

MDPS component in steering column is making noise due to premature failure.

To begin, there was a recall on the forward avoidance collision system. The fix was to have the system reset at the dealership. Almost like a system update. I had that done after multiple lights appeared on my dash. 5 months later, the lights would illuminate again periodically, but turn off after a few minutes of driving. Two months ago, the lights came on when I was traveling on our highway at about 45 MPH. There was no cars in front of me, nor any objects. The automatic brake applied itself as I was turning off of this major highway. I hit the gas to try to turn off of the highway after the brake was applied, and my car wouldn’t accelerate. Since then, the light has stayed on every time I turn my car on, and for the remainder of the time I’m driving it. The brake has also self engaged itself twice since then. It’s a huge safety risk as someone could hit me from behind. The system update obviously didn’t fix the issues. The Kia dealership in my area, Tameron Kia, said that there was nothing they could do for me since they did the computer update. She was certain that it was a different issue, but it isn’t. My car has 60,000 miles on it and have been dealing with this specific issue since 3 months after I purchased the car. It’s not safe for my children and I, and something has got to be done about the issue.

The AFLS forces the low beam headlights too low when passengers are in the back seat (see attachment for full details)

My 2019 Kia Optim is starting to consume oil every 15 miles this is a problem that Kia have with thousands of 2019, 2020 and 2021 they have bad engines in them and Kia knows about the problem and refusing to do anything with the custom, you all need to make them have a recall and fix the problem with all those engines some vehicles only have 20,000 miles on them and have the same problem.

On October 11,2022 I was involved in a vehicle collision that resulted in damages to the front of my vehicle and the rear of another. My two children and I suffered injuries that we were not able to recover fully from. The driver of the other vehicle was uninsured and has not been accessible!

Good Afternoon, I have a recall on my 2019 Kia Engine but since I’m over my mileage Kia does not want to help with it but i read that there is a lifetime warranty on the cars with this type of engine I got a disgusted test done and they are still not wanting to fix the problem

This car was equipped with the theta ll engine and I believe that’s what caused it because it was an electrical smoldering. The car has been signed over to the insurance company, it was totaled. If this had happened 30 minutes sooner, I would have been burned. Me and my daughter had luckily just got out of the car. No the problem has not been confirmed by a dealer. It has not been inspected by the manufacturer, but has been inspected by police and insurance. There was not any warning lamps or messages prior to the incident.

On sept 1st I was in an accident. I hit a parked car. My car was totaled. I suffered a fractured sternum and possible concussion. All of airbags failed to deploy. PALO ALTO POLICE RECORD,22-02889

I purchased this car off the show room floor in 2019 with only 10 miles on it. At some point in 2022 my car was slow to accelerate. I received the recall letter September 16,2022. no appointments until 08/09/2023. It didn't help .It was still stalling two weeks after. I have talked to the manager numerous occasions. He said it sounds like the transmission. The parts manager told me he will keep it overnight so his mechanics can drive it the following morning. That didn't happen. This car is a safety hazard. I can't pull out in front of anyone due to the car stalling. My family like to have lost our lives this weekend 05/31/2025 due to the car failing to accelerate(stalling). I have filed complaints with KIA head quarters twice. They keep telling me that if there's no warning lights on they can't identify the problem. On 01/06/2025, the manager and parts manager agreed to keep my car for a couple of days. I paid for my oil change/tire rotation and they sent me on my way. the bottom line is this car will be the death of me. God forbid!!

The contact owned a 2019 Kia Optima. The contact stated while driving approximately 35 mph, several deers intercepted the lane, to prevent impact with them, she turned the steering wheel and crashed head-on into a telephone pole. No air bags deployed. The contact sustained a concussion when she hit her head on an unknown surface and was transported by an ambulance to an Emergency Room to seek medical attention. A police report was filed. The insurance company deemed the vehicle a total loss. The contact towed the vehicle to an autobody center. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 49,596.

Oil consumption issues, did an oil consumption test in august of 22 at Web Chevy, which is the dealership the car was bought from.

As soon as I pulled onto the parkway, I heard a loud bang almost like a gunshot. Pulled over to inspect the vehicle and my sunroof had exploded. No rocks or foreign objects. The sunroof looked as if it blew up from the inside out forming almost a “volcano” shape. After trying for an hour to get ahold of Kia, they inform me this won’t be covered under warranty. Filed a claim with insurance. This is very dangerous and if my visor was opened, I could have been cut to pieces. This could easily cause a wreck and danger myself and others

The skid plate under the vehicle has two pieces. The main larger piece and a small piece that comes off to change the oil. The screws used to hold up the smaller part of the skid plate tend to puncture the oil pan because one of the screws holding the skid plate is directly underneath the oil pan. If people are unaware of the oil being gone it can seize the motor and stall the vehicle. After researching and looking at different forums, this is a common issue that takes place.

The contact owns a 2019 Kia Optima. The contact stated while driving approximately 70 MPH, there were knocking sounds before the engine suffered a failure. There were no warning lights illuminated. The contact pulled over safely and the vehicle was towed to a local dealer. The vehicle was diagnosed with an Electronic Stability Control (ESC) unit software not being updated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.

The paint is chipping on the right side of the vehicle it is through the primer.

Double clutch failure replacement twice in 3 years Transmission being replaced My son has same model and year of car and has had double clutch replaced once. Beat friend also owns same year and model Kia with same double clutch issue Transmission fails to engage from stopped position to starting off from dead start. Car begins to shake and shutter and the transmission kicks in When parked downhill, car will not engage into reverse and lunges forward. Serious problems with this models double clutch transmission. Internet search revealed this is problematic with Kia double clutch transmission

I was driving and tried to brake but my car did not stop and ended up hitting guardrail. A couple weeks later I was driving and there was nothing in front of me but the car abruptly stopped in the middle of road

ABS light came on for no apparent reason and took car to Kia dealership and was told it needs ABS Issue: “Your car is going to need an ABS Actuator, this controls how the ABS modulates the brakes when under dangerous braking conditions so that your brakes don't lock up..$2676.56 just for that repair if you'd like us to replace it” and I searched online and do see that some 2019 Kia models had a recall for this very issue, but my VIN is not showing up as affected. The lights came on about 6 mos ago, cleared and then came back on again. Car is at Moritz KIa in FW, TX right now.

Car ran perfectly. No indications on the dash cluster until the check engine light started flashing and car went into limp mode. Got to safety off freeway to a gas station lot. Parked car. Took video of the car running while recording the dashboard. Pushed the gas while in park to hear Rod knock. It was 10pm. Had car towed home. 2 days later towed to dealer. Between time it broke down and I had towed to them. I found out about the knock sensor. I also joined a group on Facebook with hundreds of people getting screwed over. There I learned about class action and oil consumption issues. Not on any oil change was I made aware of low oil. I check my oil levels and have a high class mechanic change my oil. So first the dealer calls me and says. Technician states no oil in engine. I ask. Well why was there no oil light on? I said if there was. I’d had had my car checked. I said only thing in was flashing check engine light at the moment of failure. He advised. No the engine lights not on but oil light is. I emailed him my dash cluster video. He calls me and says. Oh you’re right. Sorry miscommunication with technician. I also sent picture of oil dipstick that showed there was oil filled to The top indicator. Advisors Response was basically a shrug. They asked for most recent 6 oil change receipts. I furnished 8. They said sludge in engine. I asked for pics. After 6 requests I received 2 pics that do not match up with pics I took of same part. So at this point per at least 200 people and myself. Kia and Hyundai are voiding warranties and not backing up their crappy engines. WE NEED HELP URGENTLY. I have not paid car payment since breakdown. I am $3700 in the hole paying for rental that I was told would be reimbursed once engine replacement was approved. Well they SUCK. Many more in my position or worse now. This is criminal and fraudulent

We own 2 2019 Kia optimas, one my 20yr old daughter drives. On her way to school she smelled a burning smell. On her way home at a dangerous intersection she smelled a strong burning smell & the car just stopped. I told her to get out of the car quickly, she had to climb to the right side as it was too unsafe to exit from the left. Thankfully she wasn’t on a 55 mile/hr road bc it just stopped abruptly & surely would have been hit as brake lights would not have warned. The car was towed to the dealership where it was purchased & under warranty on Friday 3/18/22. Saturday 3/19/22 I went to inquire what happened & was told by the service advisor that it started once, there was a burning smell coming from the engine & the engine was only running on 2 cylinders & stopped. He said they created a ticket, which I came to know that they were conferring with Kia engineers by Kia consumer affairs & I also created a case with. We did research & found a class action suit that was settled describing the exact problem that we experienced, however bc it was settled, Kia was never had to issue a broad recall, so if your 2019 optima experienced this very serious problem of engine failure & fires after 11/30/2021, they say Kia will be handling the cases on a rolling basis, however we just got the run around & the car remains there today 3/26/22 unfixed & the dealership is trying to say it’s just a fuel pump & if that was the case, they wouldn’t need 8 days waiting for Kia engineers to be fixed. In the settlement, Kia was also noted to be denying proper fixes for this serious issue with cars still under warranty. We were denied a rental car & they will not call us. This is my daughter’s life, please help us. The other 2019 Kia Optima that I drive was brought to the same dealership under warranty complaining of the engine sputtering & jumping, they did nothing & said it should be fine however it’s still doing it & my daughter is now driving this potentially dangerous car to school. This vehicle has been there since 03/18/22 & it’s 03/29/22.

The contact owns a 2019 Kia Optima. The contact stated while driving at undisclosed speeds, the check engine warning light was flashing, and the vehicle went into LIMP Mode. The vehicle was towed to the local dealer, where it was diagnosed and determined that an unknown sensor needed to be replaced. The vehicle was repaired, but the failure recurred. While driving 65 MPH, the driver came to a stop, and upon accelerating, the check engine warning light started flashing. The vehicle was consuming an excessive amount of engine oil. The contact used a code reader and determined the failure was with the knock sensor. The vehicle was taken back to the local dealer, who determined that the knock sensor needed to be replaced. The dealer informed the contact that there was no warranty coverage on the vehicle for the failure. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 92,000.

The contact owns a 2019 Kia Optima. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. During the failure, a flashing check engine warning light was illuminated. The vehicle was towed to the local dealer who determined that the engine had experienced excessive oil consumption. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,449.

My car didn't stop the brakes wouldn't stop i hit a stationary Tractor i got a ticket due to me hitting the light pole too

The forward collision system failed in my Kia 2019 optima. I was driving and the lights come on the forward collision lights and the engine turned off I had no control over the vehicle I couldn't even turn the wheel. It turned right on its own and threw me up on a bank and I rolled twice. The car was out of control. I've never been so terrified in my life. The safety measure failed and nearly cost my life. My brakes locked up as well and I'm lucky to be alive. This was uncontrollable the car was in control and it was wrong. I'm not sure if it was the forward Collison or the traction control and there were no warning lights ever on this was a new vehicle. I have witnesses that seen it someone pulled me out the vehicle bc my doors were locked. The car is currently deemed a total loss by state farm and is in Pulaski at IAA #5409946490. Stock # 31768854. Please help me get this out for other Kia owners the safety issues life or death. There was a police report and I do have pictures. I have reached out to Kia many times and they will not help me or inspect it. I'm at a loss of what to do. Please help me Kia has confirmed safety issues with this model and year with the forward collision error. Although I didn't know this until after the accident and I researched it.

my car has been broken into and stolen twice by the same people because of how easy it is to steal it (Kia and Hyundai). Kia hasn’t fixed the issue of their car door locks can be busted with a screen driver and the ignition can too. My car has been stolen twice the same way they bust my door lock bust my ignition and steal the car. Kia won’t even acknowledge the issue despite their being many complaints about the same thing happening to other peoples cars. Filed insurance claims both times and both times the car has been recovered

My daughter hit a deer at 65 mph causing total loss 5 miles prior to the accident the forward collision warning light came on stating it was inactive due to the sensor being blocked or damaged.

I just think theres some sort of a tech issue with my electronic dashboard. My passenger seatbelt sign goes on and beeps incessantly when there is no passenger in the seat. My caution alert button comes on saying I have low tire pressure when it’s only one number less than all the other tires. My oil change reminder never comes on. Today I was driving normally and the car in front of me barely tapped their breaks (and I was not close to them at all) and the collision alert started beeping. My car randomly gets cold and the AC smells like it’s on, but it’s not (the button isn't lit nor did I turn it on) It normally doesn’t allow me to turn the outside air button on/off. Like in the winter when it’s freezing outside and I wasn’t to press the button to only circulate the inside air in the car, it doesn’t allow me and I have to freeze and be uncomfortable in my own car.