There are 10 owner-reported powertrain & transmission complaints for the 2003 Kia Rioin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
THE CLUTCH IN MY 2003 KIA RIO HAS FAILED/BROKEN FOUR TIMES NOW. MY FATHER AND I BOUGHT THE VEHICLE BRAND NEW IN MARCH 2003 THE FIRST CLUTCH FAILED AROUND 8000 MILES I BELIEVE, THE SECOND AROUND 24000 MILES, THE THIRD AROUND 40000 MILES, AND NOW IS SITTING IN MY GARAGE UNABLE TO GO INTO ANY GEAR; THE CAR HAS LESS THAN 65000 MILES ON IT. I HAVE BEEN DRIVING STICK SHIFTS FOR 14+ YRS. AND I KNOW HOW TO PROPERLY OPERATE THEM, YET WHENEVER I TAKE THE VEHICLE INTO THE DEALERSHIP I AM TOLD IT IS DRIVER ERROR AND CHARGED AT LEAST $1000 IN REPAIRS. I HAVE HAD AT LEAST THREE OTHER MECHANICS LOOK AT IT AND HAVE BEEN TOLD IT IS A DESIGN/BAD PARTS PROBLEM NOT DRIVING ERROR, HOWEVER I DON'T WANT TO JEOPARDIZE THE WARRANTY BY HAVING IT REPAIRED ANYWHERE BUT THE DEALERSHIP. WITH THE LAST REPAIR (CLUTCH #3) MY FATHER WAS ALLOWED TO SPEAK TO THE DEALERSHIPS MECHANIC AFTER THE CAR WAS PULLED APART AND CAUGHT THE DEALERSHIP IN A LOT OF LIES BASED ON THE TOTAL DAMAGE DONE TO THE CLUTCH AND SURROUNDING PARTS. THERE WAS NO WAY THAT MUCH DAMAGE COULD HAVE BEEN DONE SIMPLY BY DRIVING THE VEHICLE. THEY GAVE HIM SOME FREE PARTS AND LABOR BUT THE BILL WAS STILL OVER $600 AND THE PROBLEM IS STILL THERE AS EVIDENCED BY THE VEHICLE NOT GOING INTO ANY GEAR NOW. I HAVE READ OVER 100 SIMILAR REPORTS FROM OTHER PEOPLE WHO OWN THE SAME MAKE, MODEL, AND YEAR AS MINE. KIA NEEDS TO BE HELD RESPONSIBLE FOR THIS, NOT THE CUSTOMER. I HAVE BEEN LUCKY SO FAR AS TO NOT HAVE ANYONE INJURED, I DRIVE MY FIVE YEAR OLD DAUGHTER IN THAT CAR, BUT I HAVE BEEN LEFT STRANDED IN SEVERAL NOT NICE NEIGHBORHOODS BECAUSE OF THE CLUTCH FAILURE AND HAVE HAD THE CLUTCH GO OUT WHILE IN THE MIDDLE OF A BUSY INTERSECTION. THE PROBLEM COMES ON SUDDENLY WITH LITTLE TO NO WARNING OF THE CLUTCH HAVING PROBLEMS AND IS A SEVERE SAFETY HAZARD, NOT ONLY TO THE PEOPLE INSIDE THE VEHICLE BUT FOR THE OTHER PEOPLE ON THE ROAD. IF THIS CONTINUES, SOMEONE WILL BE SEVERELY INJURED OR KILLED IF IT HAS NOT HAPPENED ALREADY. PLEASE HELP. *TR
I HAVE SEVERAL ISSUES WITH KIA. I'LL GIVE YOU A QUICK SYNOPSIS OF MY DEALINGS WITH KIA. 1-I WANTED TO BUY THE 2002 RIO CINCO IN AUGUST 2002. I RESEARCHED IT ONLINE, AND PICKED THE ONE I WANTED BEFORE GOING TO A DEALERSHIP. I WENT TO THE DEALERSHIP THAT HAD BILLBOARDS POSTED ALL OVER GRAND RAPIDS, MI ADVERTISING: $99 DOWN / $99 PER MONTH. I WAITED OVER 2 HOURS TO BE WAITED ON. WHEN THE SALESMAN FINALLY WAITED ON ME, I WAS TOLD THEY HAD TO GET THE CAR I WANTED FROM ANOTHER DEALERSHIP, AND I COULD PICK IT UP IN 2 DAYS. OCTOBER 25TH, 2002, I FINALLY PICKED IT UP (BETWEEN AUG & OCT THE SALESMAN CALLED SEVERAL TIMES TO ASK IF I WOULD ACCEPT A DIFFERENT COLOR, MODEL, FEATURES, ETC., AND OF COURSE I SAID NO ... ESPECIALLY SINCE THEY WERE NOT GOING TO OFFER A DISCOUNT). THEN, WHEN THE CAR FINALLY ARRIVED IN OCTOBER, THEY TOLD ME IT WAS WHAT I ORDERED, BUT IT WASN'T. MY HUSBAND PICKED UP THE CAR SINCE I WAS OUT OF TOWN, SO HE DIDN'T KNOW THEY GAVE HIM A 2003 MODEL, AND NOT THE 2002 I ORDERED. THEY HAD HIM SIGN THE PAPERWORK, SO HE WAS UNAWARE THAT THE PRICE WAS ALSO $4000.00 MORE THAN THE PRICE I AGREED TO PAY! UPON ARRIVING HOME FROM MY BUSINESS TRIP, I IMMEDIATELY CALLED THE DEALERSHIP TO NOTIFY THEM THAT THERE WAS A MISTAKE, AND WE DID NOT HAVE THE RIGHT VEHICLE. THEIR ANSWER TO ME WAS, THE PAPERWORK IS COMPLETE, THE CONTRACTS ARE SIGNED, AND THE SALE IS FINAL. 2-I WENT BACK SEVERAL TIMES FOR A VARIETY OF REASONS, BUT EVERYTIME I WENT INTO THAT DEALERSHIP, I HAD TO WAIT OVER AN HOUR, AND ENDED UP LEAVING BEFORE THEY WOULD TALK TO ME.... EVEN WHEN I HAD AN APPOINTMENT! SO I ENDED UP TAKING MY CINCO ELSEWHERE FOR MAINTENANCE. CONTINUED ....2-3 *TR
CONT...2 OF 3 3-I'VE FOLLOWED THE MAINTENANCE SCHEDULE, PROVIDED EVIDENCE FOR ROUTINE OIL CHANGES, TRANSMISSION FLUSHES, AIR CONDITIONER MAINTENANCE., TIRES, BRAKES, ETC. EVERY AUTO I'VE EVERY OWNED (DATING BACK TO 1976) HAS GIVEN ME IN EXCESS OF 200,000 MILES...AND MY TOYOTA HAD OVER 350,000 ... AND THE ENGINE WAS STILL PURRING (I JUST GOT TIRED OF HAVING TO REPLACE THE FLOOR). A PERSON DOESN'T GET THAT KIND OF MILEAGE ON A REGULAR BASIS WITHOUT TAKING CARE OF IT! 4-THE ENGINE LIGHT FIRST APPEARED IN FEBRUARY 2004. I TOOK IT TO BURLINGAME GARAGE. THEY TOLD ME TO TAKE IT TO KIA, THAT THE WARRANTY SHOULD COVER ANYTHING WRONG WITH IT. THE DEALERSHIP AGAIN BRUSHED ME OFF BY STATING I NEEDED A TRANSMISSION FLUSH AS ROUTINE MAINTENANCE?THEY WANTED $225. I DECLINED THEIR WONDERFUL ?SPECIAL PRICE, AND MADE AN APPOINTMENT WITH BURLINGAME GARAGE?THEY DID A TRANSMISSION FLUSH FOR $79. 5-FEBRUARY 2006, THE ENGINE LIGHT COMES ON AGAIN. I CALLED THE DEALERSHIP, AND THEY HAD THEIR DEALERSHIP REVOKED, I NOW HAD TO GO TO THE COMSTOCK PARK LOCATION. SO I MADE AN APPOINTMENT FOR APRIL (THEY DIDN'T SEEM TO WORRIED ABOUT ME DRIVING THE CAR WITH THE ENGINE LIGHT ON). THEY TOLD ME I NEEDED A NEW TRANSMISSION BELT, SO THEY CHANGED IT (WHICH WAS EXTREMELY EXPENSIVE ($400+), AND THEY ALSO CHECKED THE FLUIDS, AND CHANGED THE OIL. 6-I HAD THE ENGINE FLUSHED AGAIN ONCE WE MADE THE FAMILY DECISION TO MOVE TO CALIFORNIA. WE MOVED IN AUGUST 2006. MY HUSBAND NOTICED THE "CHECK ENGINE" LIGHT ON AGAIN. HE TOOK IT TO THE DEALERSHIP AROUND 79,000 MILES, AND THEY TOLD HIM IT ONLY NEEDED A TRANSMISSION FLUSH (BUT THAT DIDN'T MAKE SENSE TO ME SINCE I HAD IT FLUSHED LESS THAN 20,000 MILES AGO). HE HAD THE FLUSH DONE ANYWAY. CONTINUED....3 *TR
7-THE ENGINE LIGHT IS AGAIN ON AT 89,000. THIS TIME STEVE TOOK THE CAR TO A LOCAL MECHANIC WE KNOW & TRUST, AND WAS TOLD THE TRANSMISSION WAS SLIPPING. AGAIN, STEVE TOOK THE CAR TO A DEALERSHIP AROUND 90,000...THIS TIME THE TRANSMISSION WAS SLIPPING. AT THIS POINT, THE DEALERSHIP MECHANICS COULD NOT DENY THIS WAS A TRANSMISSION PROBLEM. NOW, WE WERE FORCED TO JUMP THROUGH SEVERAL HOOPS PROVIDING EVIDENCE THAT WE'VE PROVIDED ROUTINE MAINTENANCE. WHICH WE DID, BUT THEY STILL HAVE NOT MADE A DECISION TO REPLACE THE TRANSMISSION. 8-THE CAR NOW DOES NOT HAVE REVERSE! WE ARE FORCED TO DRIVE IT TO WORK WITHOUT A REVERSE, IT WILL COMES TO A NEAR STOP ON INCLINES. DRIVING AN AUTO WITH NO REVERSE IS DANGEROUS, BUT WE BELIEVE THIS SHOULD BE COVERED UNDER THE WARRANTY, AND WE REFUSE TO PAY FOR IT. AS I'VE STATED BEFORE, A PERSON DOES NOT GET 300,000 MILES FROM AUTOS ON A REGULAR BASIS WITHOUT PROVIDING ROUTINE MAINTENANCE! MY DAUGHTER'S CAR HAS NEARLY 200,000 MILES, AND SHE'S JUST BREAKING HER CAR IN! WE SOLD OUR FORD IN APRIL 2006 ... IT HAD 297,000 MILES AND WAS RUNNING STRONG. WE HAVE A HISTORY OF TAKING CARE OF OUR VEHICLES! KIA DEALERSHIPS ARE NOT HONORING THE 100,000 MILE BUMPER TO BUMPER WARRANTY. *TR
AT 53,000 THE VEHICLE BECAME IMPOSSIBLE TO SHIFT FROM ONE GEAR TO ANOTHER. DEALERSHIP TECHNICIAN ADVISED IT NEEDED A NEW CLUTCH AT A COST OF $1600.00. I HAVE DRIVEN THIS VEHICLE PRIMARILY BETWEEN DETROIT MICHIGAN AND CARY ILLINOIS. EIGHTY PERCENT OF THE MILES DRIVEN SO FAR HAVE BEEN HIGHWAY MILES WITH LITTLE NEED TO CONSTANTLY SHIFT GEARS. WHEN THE TECHNICIANS LOOKED AT THE VEHICLE HE COMMENTED ON HOW SMALL THE CLUTCH WAS. I BELIEVE KIA HAS INSTALLED AN INFERIOR CLUTCH SYSTEM TO KEEP THE PRICE OF THE VEHICLE DOWN AND THEN REFUSES TO COVER THE REPAIRS UNDER WARRANTY. *AK
THIS 2003 KIA RIO WAS PURCHASED USED AT A DEALERSHIP A.V. KIA, PALMDALE, CA, , BUT SOON DEVELOPED PROBLEMS WITH THE TRANSMISSION. OUR INSURANCE COMPANY REPLACED THE TRANSMISSION, CITING PROBLEMS WHICH OCCURRED DUE TO OUR SON, WHICH WERE ALLEGATIONS MADE BY A. V. KIA. SHORTLY AFTER THE CAR BECAME INOPERABLE AND STOPPED ON THE FREEWAY QUITE SUDDENLY. NO ONE WAS HURT, BUT OUR SON AND HIS PASSENGERS WERE RATHER SHOOK UP. FIXED ONE MORE TIME, WHILE OUR SON WAS DRIVING THE CAR WHEN THE LEFT FRONT AXLE FELL OFF. THIS HAPPENED AFTER A. V. KIA REPAIRED THE TRANSMISSION. AFTER BEING FIXED ONCE AGAIN WITH ANOTHER NEW TRANSMISSION, WHILE MY HUSBAND WAS DRIVING THE CAR IMMEDIATELY AFTER PICKING IT UP FROM THE DEALERSHIP IT ONCE AGAIN DEVELOPED TRANSMISSION PROBLEMS. THE CAR STOPPED AT A BUSY INTERSECTION IN ROSAMOND, CA. THE CAR WAS FIXED, (SENSOR PROBLEM, AND SOON TAKEN TO A CAR DEALERSHIP IN LANCASTER, CA. TO BE SOLD ON CONSIGNMENT. WHILE THE SALES REPRESENTATIVE WAS TAKING IT OUT TO SHOW AND ATTEMPT TO SELL THE CAR AGAIN IT STOPPED, THIS TIME ON VERY BUSY SIERRA HIGHWAY. THE DEALER CALLED US TO IMFORM US OF THE PROBLEM WITH THE CAR. A. V. KIA TOOK THE CAR IN FOR REPAIR ONCE AGAIN, REPLACING THE TRANSMISSION!. WITH ALL OF THE TRANSMISSION PROBLEMS THIS CAR HAS HAD WE FOUND IT EXTREMELY DANGEROUS, NOT ONLY TO OUR FAMILY, BUT POTENTIALLY TO SOMEONE ELSE. A. V. KIA CONTINUED TO JUST PASS THE BUCK WITHOUT REALLY GETTING TO THE ROOT OF THE PROBLEM. WE DIDN'T REALLY KNOW WHERE TO TURN, BUT WE FELT THAT FILING A COMPLAINT WITH THE DOT WAS A GOOD START. A. V. KIA AND KIA OF AMERICA SHOULD BE HELD TOTALLY RESPONSIBLE FOR THE DANGEROUS JUNK THAT THEY WERE SELLING AND MANUFACTURING.*AK
JUNE 2006 THROUGH SEPTEMBER 2006 MY KIA RIO HAS LOCKED UP IN THE PARKING GEAR NOT ALLOWING TO REMOVE TO REVERSE OR DRIVE. DEALER HAS HAD IN THE SHOP FOUR TIMES AND HAS CHANGED BREAKING LIGHT TWICE ALONG WITH GEAR CONSOLE. NOW STATING EVEN WITH THE VEHICLE BEING AT SHOP SINCE THE END OF SEPTEMBER 2006 CAN NOT ENACT PROBLEM. *NM
BOUGHT 2003 KIA ON 11/16/02 EIGHT MON. AGO,SEATBELT LOCK CAME OFF,TRIMMING AROUND DOORS AND WINDOWS CAME OFF,NOW DRIVINGG INTO THE INTERSTATE CAR CUT OFF,TRANSMISSION VERY SLOW IN SHIFTING GEARS.*AK
WHILE DRIVING AT ANY SPEED THE VEHICLE STALLS. THERE WAS A LOST TO THE POWER STEERING AND POWER BRAKE SYSTEMS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *MR
CONSUMER WILL NOT DRIVE OVER 50 MPH, HAD DIFFICULTY IN CHANGING 5 SPEED GEARS. A SERVICE TECHNICIAN NOTICED THAT CLUTCH NEEDED REPLACEMENT. *AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026