2008 Kia Rondo Brakes Problems

The contact owns a 2008 Kia Rondo. The contact stated that while driving approximately 24 MPH, the brake pedal was depressed but the vehicle failed to stop immediately as intended. The vehicle was steered to the side of the road and turned off. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 166,000.

VEHICLE WAS TAKEN TO PREMIERE KIA OF KENNER, AND ALSO CONTACTED KCA/IRVINE 7:40AM CALL; ISSUE CAR SPUTTERS WHEN GAS PEDAL APPLIED; CAR DOES NOT START AFTER FUELING, REQUIRES MULTIPLE STARTS; CAR STALLED TWICE ON HWY NOV. 20, 2014 ISSUES BEGAN. KIA DEALER REPRESENTATIVE REFUSED SERVICE OF NHTSA CAMPAIGN RECALL # 08V459000 RECALL DATE SEPT. 17, 2008, SUBSEQUENTLY CONTACTED KIA CONSUMER AFFAIRS IN IRVINE, CA. CALL CENTER THE PHONE CALL OUTCOME CSR STATED WOULD CONTACT THE LOCAL DISTRICT MANAGER FOR APPROVAL OF RECALL WOULD EXPEDITE PROCESS, CSR STATED WOULD CONTACT LOCAL DM WITHIN TWO HOURS AND GET BACK; RECEIVED DENIAL LETTER IN MAIL. RECALLS SHOWS 6,680 ?POTENTIAL UNITS AFFECTED FOR THIS RECALL 08V459000 FUEL PUMP SUB ASSEMBLY, WHEREAS CAMPAIGN RECALL # 12V014000 SHOWS 145,755 UNITS AFFECTED FOR ?AIRBAG CLOCK SPRING ASSEMBLY? AND RECALL # 13V114000 SHOWS 623,658 UNITS AFFECTED FOR ?STOP LAMP SWITCH MAY FUNCTION INTERMITTENTLY.? ON THE SURFACE SEEMS KIA IS ONLY INCLUDING FULL RECALLS FOR VEHICLES ONLY IF IT POSES THE LEAST FINANCIAL HARM TO THE CORPORATE COMPANY PROFIT AS SHOWN IN THE NUMBER OF RECALLS OF ?EASY TO FIX? ISSUES BUT THOSE SUCH AS THE FUEL PUMP ASSEMBLY HAVE THE LEAST AMOUNT OF ISSUED RECALLS REPRESENTING A NEGLIGIBLE AMOUNT OF TOTAL VEHICLES. IS KIA SACRIFICING SAFETY FOR PROFIT WITH THESE CORPORATE DECISIONS? KIA HAS DENIED A RECALL OF THE SAME ISSUES THAT MY VEHICLE IS EXPERIENCING AS STATED IN THE RECALL BULLETIN: ?THE FUEL PUMP MAY NOT SUPPLY ENOUGH FUEL TO THE ENGINE, CAUSING HARD STARTING, ENGINE HESITATION, OR OTHER POTENTIAL IMPAIRMENT. UNUSUALLY SEVERE HESITATION OR OTHER IMPAIRMENT COULD EXPOSE THE DRIVER TO THE RISK OF A CRASH. DEALERS WILL REPLACE THE FUEL PUMP SUB-ASSEMBLY WITH AN UPDATED PART.? KIA HAS NEGLECTED TO RESOLVE FAULTY ISSUE. PLEASE ADVISE KIA TO RECTIFY THE SITUATION BY REPAIRING THE FAULTY FUEL PUMP ASSEMBLY. *TR

TL* THE CONTACT OWNS A 2008 KIA RONDO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES WERE APPLIED AND FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 33,122.