2012 Kia Sedona Complaint Log

TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT CONTINUED TO ABRUPTLY APPLY PRESSURE TO THE ACCELERATOR PEDAL UNTIL THE VEHICLE ENGAGED AND RAPIDLY ACCELERATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15 . UPDATED 05/09/12 *BF INTERMITTENTLY, WHEN THE CONSUMER TRIED TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT COME OUT OF IDLE. WHEN IT FINALLY DID, IT WOULD ACCELERATE VIOLENTLY. UPDATED 06/01/12

WHILE ACCELERATING, THE GAS PEDAL WOULD NOT RETURN TO THE UP POSITION CAUSING THE VEHICLE TO CONTINUE TO ACCELERATE. I WAS ABLE TO CONTROL THE VEHICLE THROUGH A COMBINATION OF BRAKING AND SHIFTING TO NEUTRAL UNTIL THE PEDAL CAME BACK UP ON IT'S OWN. TIME ENCOMPASSED WAS APPROXIMATELY 60 SECONDS. TRAFFIC ON THE ROAD WAS LIGHT WHICH MADE THE SITUATION MUCH MORE MANAGEABLE. *TR

LET ME BEGIN BY PREFACING THAT THIS IS OUR 2ND SEDONA, AND WE PURCHASED BOTH BRAND NEW. WE HAVE HAD THIS VEHICLE FOR 4 MONTHS, AND IT ONLY HAS APPX. 6000 MILES ON THE ODOMETER. I WAS DRIVING DOWN A RESIDENTIAL SIDE STREET I APPROACHED THE A STOP SIGN, I BEGAN DEPRESSING THE BRAKES TO SLOW DOWN, AND THERE WAS A CAR AT THE STOP SIGN IN FRONT OF ME, WAITING TO TURN LEFT. AS I CONTINUED TO SLOW DOWN WITH MY FOOT STILL ON THE BRAKE, THE VAN'S ENGINE, OUT OF NOWHERE, BEGAN TO REV CONTINUOUSLY AT FULL THROTTLE. MY FOOT WAS STILL ON THE BRAKE, AND DESPITE THAT THE VAN BEGAN TO MOVE FORWARD DESPITE. I PUSHED MY FOOT DOWN AS HARD AS I POSSIBLY COULD ONTO THE BRAKE, BUT THE BRAKE PEDAL WAS RESISTING, DUE TO THE CONTINUOUS HIGH REV OF THE ENGINE. OUT OF DESPERATION BECAUSE I WAS JUST ABOUT TO REAR-END THE CAR IN FRONT OF ME, I REACHED FOR THE GEAR SHIFT TO THROW THE VAN INTO PARK, WHEN THE REV SUDDENLY STOPPED, AND THE VAN LURCHED TO A COMPLETE STOP. I THEN THREW IT INTO PARK AND SAT IN THE ROAD, SHAKING UNCONTROLLABLY WITH MY HEART POUNDING. I JUST BARELY MISSED THE CAR IN FRONT OF ME. ONCE I WAS COMPOSED, I VERY SLOWLY DROVE HOME (~ 2 BLOCKS). I VERIFIED THAT THERE WAS NOTHING ON THE FLOOR WHICH COULD HAVE ROLLED UNDER THE ACCELERATOR PEDAL. THE FLOOR MAT WAS IN PLACE, AND WAS NOT TURNED UP NEAR THE PEDALS. MY SEAT WAS IN ITS REGULAR POSITION. I WAS NOT USING THE CRUISE CONTROL (I.E. THE CRUISE CONTROL SYSTEM WAS 'OFF' AT THE TIME). MY FOOT DID NOT HIT THE GAS PEDAL AT ALL, IT WAS FIRMLY PLANTED ON THE BRAKE.MY PANTS OR SHOES WERE ALSO NOT CAUGHT ON THE PEDAL. THIS HAS NEVER HAPPENED BEFORE. I HAVE NEVER EXPERIENCED ANYTHING LIKE IT IN MY 21 YEARS OF DRIVING & CANNOT IMAGINE WHAT WOULD CAUSE AN EVENT LIKE THIS TO HAPPEN IN A BRAND NEW VEHICLE BUT WE ARE TERRIFIED TO DRIVE IT- ESPECIALLY WITH OUR CHILDREN IN IT! I IMMEDIATELY CALLED THE DEALERSHIP, AND WE DROPPED IT OFF TONITE. *TR

TL* THE CONTACT OWNS A 2012 KIA SEDONA. WHILE DRIVING 50 MPH, THE SLIDING DOORS AND THE REAR HATCH DOOR OPENED HAPHAZARDLY. THE DEALER MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE. THE PASSENGER SIDE SLIDING DOOR WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE CURRENT MILEAGE WAS 2,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

IT IS ALMOST IMPOSSIBLE WHILE DRIVING ON A DAILY BASIS TO NOT STEP ON THE BRAKES WHILE ALSO DEPRESSING THE ACCELERATOR SIMULTANEOUSLY. I BELIEVE THIS IS A DESIGN FLAW, SINCE I'VE BEEN DRIVING FOR 42 YEARS AND HAVE DRIVEN DOZENS UPON DOZENS OF MAKES AND MODELS AND NEVER ONCE ENCOUNTERED AN ISSUE WHERE THE BRAKE & ACCELERATOR ARE POSITIONED IN SUCH A WAY THAT, UNLESS YOU PICK UP YOUR FOOT COMPLETELY OFF THE ACCELERATOR AND DELIBERATELY REPLACE IT TO THE FAR LEFT OF THE BRAKE PEDAL, THEN YOU FIND YOURSELF PRESSING BOTH AT ONCE CAUSING THE CAR TO LURCH FORWARD WHILE YOU ARE TRYING TO STOP. THIS IS NOT AN OCCASIONAL PROBLEM. IT OCCURS ON A NEAR DAILY BASIS, DESPITE THE FACT THAT I'M AWARE OF THE PROBLEM AND DO EVERYTHING TO AVOID IT. IT'S AN EXTREMELY DANGEROUS DESIGN FLAW AND NEEDS TO BE ADDRESSED AS QUICKLY AS POSSIBLE. THANK YOU. *TR