2025 Kia Seltos Complaint Log

Instrument cluster does not turn on upon ignition, when in cold weather. this has been a repeating incident, first of which started only 2 months after the purchase. even after 7 separate incidents, and handful dealer visits, car was deemed "okay" because they could not replicate the issue. employees at the dealership have taken pictures and videos but have yet to find a solution to fix this issue, and they further "ask" that if the incident happens again, drive as is so they can see the issue. this is a serious safety issue since nothing is visible including speedometer, rev meter and gas tank indicator, etc. the most recent incident will be dated on the report, but i will attache multiple pictures from different dates as i can recall and recollect.

What component or system failed or malfunctioned, and is it available for inspection upon request? The braking system appears to have failed. When I attempted to slow down for a stop sign, the brake pedal went straight to the floor and did not respond as expected. I began pumping the brakes out of panic, but they only engaged at the last moment—approximately one foot or less from the vehicle in front of me. The vehicle is currently totaled, but I believe the braking system could still be inspected upon request, pending insurance and tow yard access. How was your safety or the safety of others put at risk? My safety was significantly at risk. I had no control over stopping the vehicle despite repeated brake attempts. To avoid a direct collision, I was forced to swerve at the last second, hitting the rear edge of the truck ahead and deploying my airbag. Had I not swerved, the impact could have been more severe and potentially endangered the other driver. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. My insurance is working to determine whether an inspection is possible due to the extent of the damage. I intend to have the braking system inspected to confirm the failure if it can be safely accessed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The accident has been reported to my insurance, and they are aware that I believe the brakes failed. I’m waiting to hear whether an inspection by their representatives or a third party will be conducted. To my knowledge, the manufacturer has not inspected the vehicle. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No brake-related warning lights or messages appeared before or during the failure. However, the forward collision alert did pop up—but it only appeared a couple of seconds before the impact, far too late to help avoid.

i get my lane assist and almost wrecked bc it defaulted without warning. when i came up on a car to fast. it didn’t slow down and try to automatically brake.

My Seltos was sitting in my driveway and a crack appeared this morning. It wasn't there two days ago when I last drove it.

Car delivered [XXX] since then we have had 3 incidents of the dash control lights going out along with the head lights going dim making it very dangerous to drive in the dark. Car had about 1200 miles on it when it started and it had 1823 miles on it when they had a appointment for me to get the car in. We are going on a 3 week trip south at the end of march and based on my experience with the Saltos, the dash lights go out and the head lights either go out or go very dim. How do I know, I had a 2023 Seltos that had the same problem, answer from Ganley Kia, could not duplicate, another Kia I owned when I lived in Georgia, Dash llights and head lights went out in the mountains in the dark. Dealer replaced this car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The main instrument cluster will not illuminate on initial start ups. The screen will not illuminate on it's own, a vehicle restart is required after a extended period of driving/engine running. Speedometer, tachometer and fuel gauge are not visible. It is a recurring problem. The vehicle was taken to the dealership and the service department said it is a known problem with the Seltos and other models. They said Kia hasn't identified the problem.

When I drive this vehicle at night it seems like the low beam headlights are not aimed correctly. It seems like they are angled too far down on the road as I feel like I could not see more than 15-20 feet in front of the vehicle without my high beams on, also the low beams are angled so far down towards the road that it did not illuminate any traffic signs on the side of the road so I could not make them out either. It was scary not being able to see far out as I’m used to.

I just bought 2025 kia seltos EX for 5 days. oil cooler already leaking oil, car running fine no lights on. And another issue is when I moved steering to left or right, even on slow speed make any turn, I heard 'dot dot dot' mental sounds under passage wheel, can't believe it happened in new car.